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HB 3162006

Handbook
HB 3162006

Interoperability infrastructure governance requirements

HB 3162006

Handbook
This is a free 9 page sample. Access the full version at http://infostore.saiglobal.com.

Interoperability infrastructure governance requirements

First published as HB 3162006.

COPYRIGHT Standards Australia All rights are reserved. No part of this work may be reproduced or copied in any form or by any means, electronic or mechanical, including photocopying, without the written permission of the publisher. Published by Standards Australia, GPO Box 476, Sydney, NSW 2001, Australia ISBN 0 7337 7582 9

HB 3162006

PREFACE
This handbook forms part of a series known collectively as the BizDex Framework. The BizDex Framework has been compiled by Standards Australia in consultation with the National Office for the Information Economy (NOIE), project subcontractors Red Wahoo and an industry based advisory panel. It is an historical record of the outputs of two projects conducted by the project team which developed a national e-Business framework, registry and toolkit concepts, collectively known as BizDex. A working group managed by Standards Australia, consisting of representatives from the vendor, service provider, government agencies, standards and end-user communities provided strategic direction and oversight for the projects.
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These concepts were further demonstrated in a further project in which a large buyer in the wheat industry automated the grain ticket business Process between its enterprise management software application (SAP) and an office management software application (Quicken) used by many of the 40,000 small businesses it trades with. It successfully demonstrated how the BizDex infrastructure could be used to connect a trading community. This document forms part of a series consisting of: HB 310BizDexA framework for registry operations. HB 311B2B registry service Detailed specification. HB 312B2B registry serviceProduct business requirements. HB 313National registry and toolkit projectFinal project outcomes report. HB 314BizDexA national framework. HB 315BizDexA national frameworkROI calculator user guide. HB 316Interoperability infrastructure governance requirements (this Handbook). HB 317Grain ticket delivery receipt POC process implementation guidelines. HB 318B2B integration toolkitBusiness requirements. HB 319BizLinkThe B2B integration toolkit technical specification. Standards Australia wishes to acknowledge the following stakeholders who have contributed to the development of the BizDex Framework through the industry based advisory panel: Australian Information Industry Association Australia Post Australian Wheat Board Boral EAN Australia Marketboomer Microsoft Quicken Australia SAP Australia Software AG Australia Sun Microsystems Australia Tradegate Australia SuperEC

HB 3162006

While the information contained in this Handbook is the latest at the time of printing, the BizDex Framework is constantly evolving under a changing standards landscape. It is intended that this Handbook will be updated regularly and feedback from users would be welcome to assist in improving successive editions. To receive e-mail notification of any new or updated handbooks concerning the BizDex Framework you are able to register with Standards Watch at www.standards.org.au or visit the BizDex website at www.bizdex.com.au

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HB 3162006

FOREWORD
The objective of the BizDex Framework is to enable enterprises irrelevant of their business specialization and size to readily engage with trading partners through a B2B framework, which supports low cost and scaleable interoperability. This vision is underpinned by a three-axis strategy:

S IMP LIF Y the Standards Landscape

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AU T O MA T E B2B Set - Up

S PR E A D B2B compliance costs

HB 3162006

CONTENTS
Page SECTION 1 INTRODUCTION 1.1 GOALS ........................................................................................................................ 6 1.2 AUDIENCE .................................................................................................................. 6 1.3 REQUIRED KNOWLEDGE .......................................................................................... 6 SECTION 2 OVERVIEW AND APPROACH 2.1 BUSINESS REQUIREMENTS OVERVIEW ................................................................. 7 2.2 STRATEGIC APPROACH.......................................................................................... 10
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SECTION 3 THE GOVERNANCE FRAMEWORK 3.1 GENERAL.................................................................................................................. 16 3.2 THE GOVERNING BODY .......................................................................................... 16 3.3 POLICY REQUIREMENTS ........................................................................................ 17 3.4 BUSINESS MODEL ................................................................................................... 20 3.5 DEPLOYMENT METHODOLOGIES .......................................................................... 20 3.6 CONFORMANCE....................................................................................................... 20 3.7 E-BUSINESS PUBLIC INFRASTRUCTURE .............................................................. 20 SECTION 4 COMPLIANCE GOVERNANCE REQUIREMENTS 4.1 GENERAL.................................................................................................................. 22 4.2 PREFERRED STANDARDS ...................................................................................... 23 4.3 INFRASTRUCTURE COMPLIANCE TO REFERENCE STANDARDS ...................... 24 4.4 PUBLIC PROCESS INSTANCE INTEGRATION TESTING ....................................... 38 SECTION 5 CERTIFICATION GOVERNANCE REQUIREMENTS 5.1 GENERAL.................................................................................................................. 44 5.2 CERTIFICATION COST/BENEFIT ANALYSIS .......................................................... 46 5.3 DEFINE CERTIFICATION AUTHORITY .................................................................... 47 5.4 DEFINE CERTIFICATION PROCESS ...................................................................... 48 SECTION 6 CHANGE MANAGEMENT REQUIREMENTS 6.1 GENERAL.................................................................................................................. 49 6.2 CHANGE MANAGEMENT FOR E-BUSINESS FRAMEWORK STANDARDS .......... 50 6.3 CHANGE MANAGEMENT FOR PUBLIC INFRASTRUCTURE COMPONENTS ....... 54 6.4 CHANGE MANAGEMENT FOR PUBLIC PROCESSES ............................................ 57 6.5 CHANGE MANAGEMENT AT THE APPLICATION VENDOR LEVEL ....................... 61 6.6 CHANGE MANAGEMENT FOR ORGANIZATIONAL END POINTS .......................... 65 SECTION 7 DEPLOYMENT METHODOLOGY GOVERNANCE REQUIREMENTS 7.1 GENERAL.................................................................................................................. 67 7.2 PUBLIC PROCESS CREATION METHODOLOGIES ................................................ 68 7.3 PRIVATE PROCESS DEVELOPMENT AND DEPLOYMENT METHODOLOGIES.... 73

HB 3162006

STANDARDS AUSTRALIA Australian Handbook Interoperability infrastructure governance requirements

S E CT ION
1.1 GOALS

I NT R O D U C T I O N

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The National Office for the Information Economy (NOIE) has undertaken to facilitate the wide spread adoption of B2B e-Commerce in the expectation that doing so will lead to significant and measurable productivity improvement for the Australian economy. To achieve this goal, it is envisaged that this will require a partnership between industry, government, and both national and international standards organizations. In addition a combination of public and private infrastructure is required. An overarching level of governance is required to coordinate, align, and manage all parties involved. This document is intended to outline the business requirements for such a governance programme. 1.2 AUDIENCE This interoperability governance requirements document is aimed at stakeholders who have interests and/or stake in the establishment of governance programme for BizLink and eBusiness Registry/Repository. 1.3 REQUIRED KNOWLEDGE No specific B2B e-Commerce subject matter knowledge is required. However the following Standards Australia Handbooks are recommended as prerequisite reading: HB 318. HB 312.

Standards Australia

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HB 3162006

S E C T IO N

O V E R VI EW

AN D

A PPR O A C H

2.1 BUSINESS REQUIREMENTS OVERVIEW To understand the need for interoperability governance requirements, it is beneficial to understand them in context with the project objectives to establish a scalable and interoperable e-Business National Framework for Australia. Therefore the following are discussed:
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What is required for a scalable and interoperable framework? What components are required to achieve these requirements? A strategic approach for achieving these requirements?

2.1.1 Scalable and reliable e-Business requirements The National Office for the Information Economy (NOIE), an Australian Federal Government Agency, is driving a national interoperability framework to promote B2B in Australia. NOIE is funding two pilot projects (B2B Registry service and SME toolkit) that are central to the interoperability framework. Automation of collaborative business processes has been proven to enhance the competitive advantage of participating trading partners. However, automation to date has been limited to high-volume trading relationships between large enterprises. The main reason for this is that set-up costs are high and can only be justified for high volume integrations. The typical solution for small business has been for the hub (e.g. a marketplace, EDI VAN, or dominant organization) to provide a hosted service specific to a community and business process. The problem with this approach is that it just moves the problem of duplicate data entry to the small business but does not improve the overall business efficiency of the community.

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HB 3162006

The plethora of hubs and different XML standards has complicated this problem rather than simplified it as shown in Figure 1.

Big Buyer 1

Big Buyer 2

Use my easy website to get your order s Use my website - or else ! Come to me and ac cess the world

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Arghh ! Just fa x me !

Use me, Im your loc al exc hange I know your business so come to me

Global N et work

Local E xchang e

Ver tical E xchang e

FIGURE 1 THE PROBLEM FOR SMALL BUSINESS The objective of the NOIE registry and toolkit projects is to reduce the set-up costs to the point where genuine application-to-application B2B integration can be justified even for small business and low transaction volumes. The projects aim to demonstrate a framework to automate: Dozens of business processes. Using hundreds of different software applications. Between thousands of enterprises. And millions of small businesses.

In order to achieve true scalable and interoperable e-Business, the following attributes are required: Reliable messagingWhen transmitting and receiving business documents end point users must be assured that documents transmitted have actually been received. Security frameworkWhen transmitting and receiving business documents end point users must be assured of the identity of the sender and that the content of the document(s) have not been tampered with. Commonly understood informationA set of internationally recognized standards for common business documents and core components (name and address formats). A mechanism for specific industry groups to leverage standard documents and extend standard documents, without corrupting the integrity of the original standard, to meet specific industry requirements. Commonly understood business processAn infrastructure (registry) on which to publish, and make available for use, standard business processes.
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HB 316-2006, Interoperability infrastructure governance requirements

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