E-Learning in Automotive Industry ISO Open Forum SC36, Stuttgart, 5 September 2008

Dr.-Ing. Friedemann Reim,

Geschftsleitung reim@infoman.de www.infoman-systeme.de
Infoman GmbH | Seite 1

Infomans Background: Production Integrated Learning Standardize training as an activity within production processes

Optimize processes using the workers know how

Precisely targeted - sustainable skill improvement

IT-based on the shop floor

Infoman | Erstellt von Friedemann Reim | Seite 2

E-Learning in Automotive Industry: Our Assumptions for the next few Minutes Target group in automotive industry:
Shop floor personnel Machine operators Maintenance technicians

Two-thirds of the job-related learning is done at the workplace anyway

So let us focus on those two-thirds. That is where a major impact can be expected in automotive production !

Infoman | Erstellt von Friedemann Reim

What Management would like to see at the shop floor

For the Machine

To be self-configuring, sensor-based and highly integrated in production line

For the Operator

Self-learning operators, Learn in order to optimize manual operations

For Factory Coordination

Self-optimizing knowledge management frequently based on real-time simulation No waste in training and just-in-time

Infoman | Erstellt von Friedemann Reim

The Machine Operator Scenario

Machine 1

Machine 2

Learning !?? When ? What ?

Machine 3

Infoman | Erstellt von Friedemann Reim

Seminars and classroom concepts are not the solution

Infoman | Erstellt von Friedemann Reim

8 issues worth to keep in mind (1)

Issue 1: Learning in the factory Issue 2: Learning from other plants Issue 3: Cycle Times (Takt Cycles) Issue 4: Learning along the content supply chain Inherently understood as optimization of work processes. Learning from best practices (within the company) not from a teacher Commonly 90 seconds up to 7 minutes Machine manufacturers serve as content suppliers during start of production Learning elements closely related to process description Learning becomes a collaborative effort

Content is micro or in short fragments The OEM buys content and modifies it for its own purpose (via learning)

Infoman | Erstellt von Friedemann Reim

8 issues worth to keep in mind (2)

Issue 5: Learning success Issue 6: Content ownership Issue 7: Role concept Qualification matrix as defined in the companys production system Linking trained skills to work process / work steps

Content is a competitive Selective access. asset and thus proprietary Protection mechanisms. Temporary loan personnel Access rights restricted to as well as joint ventures, work stations rather than cooperations become to entire line even more important Ad hoc translations attractive for knowledge sharing. Quick and dirty rather than high quality

Issue 8: Language

Infoman | Erstellt von Friedemann Reim