Chapter 6: Configuring Windows Server 2008 Printing

TRUE/FALSE 1. The printer driver resides on the computer offering the printer services (for local and network print jobs) but cannot reside on the workstation client sending the print job. ANS: F PTS: 1 REF: 226

2. The Windows Server 2008 Printers window is enhanced from previous versions to enable more versatility. ANS: T PTS: 1 REF: 230

3. Printers that are added using the Add Printer Wizard are shared by default. ANS: T PTS: 1 REF: 233

4. All of the printers in a pool must be identical so that they use the same printer driver and handle print files in the same way. ANS: T PTS: 1 REF: 241

5. When the remote printer is installed on a domain controller, you cannot change the properties of the shared printer you just installed, even if you are logged on to its host computer. ANS: F MULTIPLE CHOICE 1. The computer or print server device offering the printer share is the network ____. a. print client c. print driver b. print server d. print job ANS: B PTS: 1 REF: 226 PTS: 1 REF: 250

2. A shared network ____ is an object, like a folder, that is made available to network users for print services. a. print server c. printer device b. print job d. print client ANS: C PTS: 1 REF: 226

3. The ____ integrates information about the print file with information obtained from the printer driver installed at the client for the target printer, in a process that Microsoft calls rendering. a. GDI c. print driver b. spooler d. print scheduler ANS: A PTS: 1 REF: 226

4. The software application places the print file in the clients spooler by writing the file, called the ____ file, to a subfolder used for spooling. a. schedule c. print

b. job ANS: D PTS: 1

d. spool REF: 226|227

5. In the Windows environment, a ____ is a group of DLLs, information files, and programs that processes print jobs for printing. a. server c. spooler b. driver d. job ANS: C PTS: 1 REF: 227

6. The network print server uses four processes to receive and process a print file: router, print provider, print processor, and ____. a. print spool c. print driver b. print queue d. print monitor ANS: D PTS: 1 REF: 227

7. The router, print provider, and print processor all are pieces of the network print servers ____. a. spooler c. monitor b. queue d. driver ANS: A PTS: 1 REF: 227

8. When the spool file is fully formatted for transmission to the printer, the print ____ pulls it from the spoolers disk storage and sends it off to the printer. a. spool c. driver b. monitor d. queue ANS: B PTS: 1 REF: 227

9. When a print job is processed over the Internet or an intranet, ____ must be installed and running in Windows Server 2008. a. EPS c. IIS b. PS d. PCL ANS: C PTS: 1 REF: 228 c. IPP d. HTTP REF: 229

10. ____ is a concept similar to using PDF files. a. IIS b. XPS ANS: B PTS: 1

11. ____ enables UNIX and Linux computers to print to shared printers managed through Windows Server 2008. a. LPD c. PPD b. IPP d. PTP ANS: A PTS: 1 REF: 230

12. If a printer is not automatically detected, you can use the ____ to install it. a. Print Manager tool c. Hardware Manager tool b. Print Wizard d. Add Printer Wizard ANS: D PTS: 1 REF: 233

13. The setup information that you specify while stepping through the Add Printer Wizard can be modified and further tuned by accessing the ____ dialog box for a printer. a. Tuning c. Advanced b. Properties d. Configuration ANS: B PTS: 1 REF: 236

14. The ____ tab of a printers Properties dialog box is used to enable or disable a printer for sharing as well as to specify the name of the share. a. General c. Ports b. Advanced d. Sharing ANS: D PTS: 1 REF: 238

15. The ____ tab of a printers Properties dialog box has options to specify which server port, such as LPT1, is used for the printer, and options to set up bidirectional printing and printer pooling. a. Ports c. General b. Advanced d. Sharing ANS: A PTS: 1 REF: 239

16. The ____ print monitor handles print jobs sent to a local physical port on the server, such as an LPT or COM port. a. Standard Port c. Local Port b. Standard TCP/IP Port d. Local TCP/IP Port ANS: C PTS: 1 REF: 241

17. The ____ print monitor is used for TCP/IP-based printers that are connected to the network through print server cards or print servers. a. Standard Port c. Local Port b. Local TCP/IP Port d. Standard TCP/IP Port ANS: D PTS: 1 REF: 241

18. A ____ is the way in which information is formatted in a print file. a. spooler c. data type b. print driver d. queue ANS: C PTS: 1 REF: 244

19. The ____ data type is used for printing text files formatted according to the ANSI standard that uses values between 0 and 255 to represent characters, numbers, and symbols. a. TEXT c. RAW b. NT EMF d. RAW (FF auto) ANS: A PTS: 1 REF: 245

20. A print ____ is like a stack of print jobs, with the first job submitted at the top of the stack and the last job submitted at the bottom, and all of the jobs waiting to be sent from the spooler to the printer. a. spool c. driver b. queue d. server ANS: B PTS: 1 REF: 251

21. The ____ tool (also called the Print Management Console or PMC) centralizes shared printer control in one place, enabling printer administrators and operators to manage the print functions of some or all of the shared printers on a network. a. Print Driver Manager c. Print Management b. Print Server d. Spooler ANS: C COMPLETION 1. The workstation or application that initially generates the print job is the network ____________________. ANS: print client PTS: 1 REF: 226 PTS: 1 REF: 253

2. ____________________ frees the server CPU to handle other processing requests in addition to print requests. ANS: Spooling PTS: 1 REF: 226

3. The ______________________________ encapsulates the remote procedure call and print process information and is transported in HTTP. ANS: IPP (Internet Printing Protocol) Internet Printing Protocol (IPP) Internet Printing Protocol IPP PTS: 1 REF: 228

4. The XPS drive path uses the ____________________ Driver Model. ANS: XPSDrv PTS: 1 REF: 229

5. A(n) ____________________ can engage in two-way communications with the print server and with software applications. ANS: bidirectional printer PTS: 1 MATCHING Match each item with a statement below: a. Local print device b. Network print device f. Print Server g. Bidirectional printing REF: 239

c. Printer driver d. XPS e. WYSIWYG 1. 2. 3. 4. 5. 6. 7. 8. 9. 1. 2. 3. 4. 5. 6. 7. 8. 9.

h. Printer pooling i. Printer scheduling

a shared network printer used with printers that have bidirectional capability holds configuration information for the given printer and provides the formatting instructions involves configuring two or more identical printers connected to one print server an advanced way of printing documents for multiple purposes, including viewing electronic pages and printing pages in a polished format a service that is mandatory when you install the Print Services role and that installs the Print Management tool a printer locally connected to the clients computer term that means documents viewed in the creation/editing stage are rendered in a similar format in a printout useful when there is one printer and two printer objects (shares) for that printer ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: B G C H D F A E I PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: 1 1 1 1 1 1 1 1 1 REF: REF: REF: REF: REF: REF: REF: REF: REF: 226 239 226 241 229 230 226 229 243

SHORT ANSWER 1. How does Internet printing work? ANS: When a print job is processed over the Internet or an intranet, Internet Information Services (IIS) must be installed and running in Windows Server 2008, and the client must connect to the Windows Server 2008 IIS using a Web browser such as Microsoft Internet Explorer. The print process on the client is nearly the same as for network printing, with a couple of exceptions. One exception is that the browser, instead of a software application such as Microsoft Word, sends the print file to the GDI. Another exception is that the remote print provider at the client makes a remote procedure call to IIS on the Windows Server 2008 server. The remote procedure call is made through the TCP/IP-based Hypertext Transfer Protocol (HTTP) protocol, which transports another protocol, called the Internet Printing Protocol (IPP). The IPP encapsulates the remote procedure call and print process information and is transported in HTTP just as a human passenger is transported inside a bus along a highway. IIS sends the IPP encapsulated information to its HTTP print server. The HTTP print server works with the regular Windows Server 2008 spooler servicesthe print provider, print processor, and print monitor processesto prepare the print file for transmission to the target printer. PTS: 1 REF: 228|229

2. What are the enhancements to printing offered by the XPS print path? ANS:

The XPS print path in Windows Server 2008 is offered as an alternative to the GDI print path used by conventional documents. The XPS print path offers these enhancements to printing: * Customized print path for documents using XPS * Advanced color support for sophisticated color printers * Faster performance for printouts generated by .NET Framework applications * Full WYSIWYG (What You See Is What You Get, which means documents viewed in the creation/editing stage are rendered in a similar format in a printout) PTS: 1 REF: 229

3. Briefly describe the XPSDrv Driver Model. ANS: The XPS drive path uses the XPSDrv Driver Model. This driver can print to an XPS-enabled printer or a file. It brings more efficiency to print spooling by eliminating intermediate spool files for formatting and by using smaller spool files in final printing. One technique it uses to produce smaller spool files is Zip compression. Smaller spool files means less network traffic and faster network transmission from print server to printer. PTS: 1 REF: 229

4. What are the services within the Print Services role? ANS: When you install the Print Services role, you can use the following services within the role: * Print ServerA service that is mandatory when you install the Print Services role and that installs the Print Management tool. This service also creates an exception in the Windows Firewall to permit file and printer sharing. * Internet PrintingCreates a Web site through IIS (IIS must also be installed as a server role) for managing print jobs and for connecting to shared printers using IPP. * LPD ServiceLine Printer Daemon (LPD) enables UNIX and Linux computers to print to shared printers managed through Windows Server 2008. This installs and uses the TCP/IP Print Server service, and when installed it configures the Windows Firewall to allow the TCP communications port (port 515) for network spooler communications to be used for print processing between the client and the server. PTS: 1 REF: 230

5. Describe the General tab of a printers Properties dialog box. ANS: The title bar and top portion of the General tab in a printers properties show the name of the printer. The Location and Comment boxes are used to store special notes about the printer that can help distinguish it from other printers, particularly for the sake of users if the printer is shared on the network. The printer model name is shown below the Comment box, and below the name is an area that describes features of the printer, such as its speed and resolution. The Printing Preferences button is used to specify additional information such as the default paper size, paper source, print resizing options, and more. Also, the Print Test Page button enables you to print a test page as a way to verify that the printer is working. PTS: 1 REF: 236|237

6. What is printer pooling?

ANS: Printer pooling involves configuring two or more identical printers connected to one print server. For example, you might connect three identical laser printers (except for port access) to one parallel port and two USB or serial ports on a Windows Server 2008 server. On the Ports tab, check the Enable printer pooling box, and then check all of the ports to which printers are attached, such as LPT1, COM2, and COM3. All of the printers in a pool must be identical so that they use the same printer driver and handle print files in the same way. The advantage of having a printer pool is that the Windows Server 2008 print monitor can send print files to any of the three printers (or however many you set up). If two of the printers are busy, it can send an incoming file to the third printer. Printer pooling can significantly increase the print volume in a busy office, without the need to configure network printing for different kinds of printers. PTS: 1 REF: 241

7. What are the advantages of spooling print jobs? ANS: The Advanced tab provides the option to use spooled printing or to bypass the spooler and send print files directly to the printer. It works best to spool print jobs so they are printed on a first-come, firstserved basis and to enable background printing so the CPU can work on other tasks. Printing directly to the printer is not recommended, unless there is an emergency need to focus all resources on a specific printout. Print spooling also helps ensure that jobs are printed together, so a long Word document is not interrupted by a one-page print job. Without spooling, such an interruption can occur if the one-page job is ready to print at the time the Word job is pausing to read the disk. The spool option is selected by default, with the instruction to start printing before all the pages are spooled. This is an appropriate option in a small office in which most print files are not resource-intensive and there is infrequent contention for printers, reducing the odds of intermixing printouts. PTS: 1 REF: 243|244

8. What are the separator page files included with Windows Server 2008? ANS: Windows Server 2008 has four separator page files from which to choose, located in the \Windows\System32 folder: * Pcl.sepUsed to print a Printer Control Language (PCL) separator page on a printer that handles PCL and PostScript * Pscript.sepUsed to print a PostScript separator page on a printer that handles PCL and PostScript * Sysprint.sepUsed with PostScript-only printers and prints a separator page at the beginning of each document * Sysprtj.sepUsed in the same way as Sysprint.sep, but for documents printed in the Japanese language PTS: 1 REF: 245

9. What are the general steps for connecting to a network printer? ANS: You can connect to a network printer by using the Add Printer Wizard and following these general steps: 1. Open the Printers window, if it is not already open. 2. Double-click Add Printer.

3. Click Add a network, wireless or Bluetooth printer. 4. Select a printer from the list of printers found by the Add Printer Wizard; or click the button The printer that I want isnt listed. (If you click the button to specify a printer, you can select among Find a printer in the directory, based on location or feature; Select a shared printer by name; or Add a printer using a TCP/IP address or hostname. If you select one of these options, you will see additional dialog boxes to complete the tasks for the particular option you selected.) 5. Follow the instructions to complete the installation, which in most cases involves providing a printer name and clicking Next, clicking Yes to print a test page, and clicking Finish. PTS: 1 REF: 250

10. What are the general steps for restarting the Print Spooler service? ANS: Restart the Print Spooler service by using the following general steps: 1. Click Start, point to Administrative Tools, and click Computer Management. 2. Click Services and Applications in the tree under Computer Management. 3. Double-click Services in the middle pane. 4. Scroll through the middle pane to find the Print Spooler service and then double-click this service. 5. Check the status to determine if the Print Spooler service is started, and make sure that it is set to start automatically. If you need to start the service, click Start. If you need to set it to start automatically, set this option in the Startup type box to stop and restart the service, click Stop, and then click Start. Make sure that the service status is Started and that the startup type is Automatic. Click OK. 6. Because the Print Spooler service is dependent on the Remote Procedure Call (RPC) service, check to make sure that the Remote Procedure Call service is also started and set to start automatically. Further, make sure that the Server service is working. 7. Close the Computer Management window. PTS: 1 REF: 256