JBS/KW/09-4321 Master of Business Administration (M.B.

A) (Third Semester)Examination (New Course) Paper-I APPLIED OPRATIONS RESEARCH Time: Three Hours] [Max.Marks:80 N.B.: (1) Attempt five questions. (2) At least two Questions from each section are Compulsory. (3) All questions carry equal marks. SECTION A (a) What is game theory? State the various assumptions underlying it. (b) Solve the following game: (c) Bs Strategy B1 B2 A1 As Strategy A2 A3 28 2 4 0 12 7

2. Draw a network diagram for the following activities obtain the early and late start and completion time Also, determine the critical activities and calculate total float and free float: Activity 1-2 1-3 2-6 3-4 3-5 4-6 5-6 Duration 4 6 8 7 4 6 5

5-7 6-7

19 10

3. The following table gives the activities in a construction information project and other relevant information: Activity A B C D E F G Immediate Predecessor A C A D,B,E Time(Days) Normal Crash 4 3 6 2 5 2 7 4 4 1 3 2 5 2 Direct Cost(Rs) Norma Crash 60 90 150 38 150 100 115 100 250 60 250 100 175 240

Indirect costs vary as follows:Days 15 Cost(Rs.) 600 14 500 13 400 12 250 11 175 10 100 9 75 8 50 7 35 6 25

(a) Draw an Arrow diagram for the project. (b) Determine the project duration which will return in minimum total Project Cost. 4. A large establishment has an installation with 1000 bulbs of certain type. From the past it has observed the failure rates of these bulbs as detailed below: End of week Probability of Failure to date 1 0.10 2 0.25 3 0.50 4 0.70 5 1.00

Individual cost of replacement is Rs. 3 while entire group would cost Rs. 1 if replaced simultaneously. Assuming that all the bulbs are failing during a week might fail at any time of the week and that the group replacement can be made only at the end of a week,

you are required to determine the optimal interval between the group replacements and decide the replacement policy. 5. Write notes on (any Two) (a) Time value of money and the present worth factor. (b) Rules of network constriction in PERT. (c)Replacement policies in Everyday-use. d) Saddle point and Dominance rule. SECTION B 6. Determinate the optimal sequence of performing 5 jobs on 4 machine. The machining of each job is required in the order ABCD the process timings as follows: Job A 1 2 3 4 8 9 6 12 B 3 2 4 5 Machine C 4 5 5 1 D 7 5 8 9

5 7 1 2 3 7. (a) What is simulation ? Explain the concept of random numbers in the simulation process along with: Monte Carlo Simulation . (a) The number of customers approaching a tailor at stitch India Company appears to be poison distributed with a mean of 6 customers/hour. The tailor attends the customers on FCFS basis and the customer wait if the need be. The tailor can attend the customers at an average rate of 10 customers/herewith the service time exponentially distributed. Required: (a) (b) (c) (d) (e) (f) (g) The Utilization Parameter The probability that the queuing system is idle The average time the tailor is free on a 8-hour working day. Ls Lq Wq and Ws

With the symbols carrying the usual meanings. 8. HONDA manufactures 30 bearings per day. The sale of these bearing depends on following demand pattern: Sale (Units) Probability 27 0.10 28 0.15 29 0.20 30 0.35 31 0.15 32 0.05 The production cost and sale price of each bearing Rs 40 and rs.50 respectively. Any unsold bearing to be disposed-off at a loss of Rs. 15 per unit. There is a penalty of Rs. 5 per unit if the demand is not met. Using the following random numbers, estimate 10 years(10,99,65,99,95,01,79,11,16,20,). HONDA decides to produce 29 bearings per day; what is the gain or loss; if any, to the company? 9. Marketiks Ltd. Trained 5 salespersons in past 3 months, whom it wants to assign to 3 sales regions. The estimate shows that the increases in sales (in lacs of rupees) over the next year in each region are as below. Find which allocation would maximize the increase in sales: Salespersons Region North 0 61 86 106 121 136 West 0 36 61 91 126 166 South 0 66 86 96 116 146

0 1 2 3 4 5

10. Write notes on (any Two) (a) Dynamic Programming vs. Linear Programming. (b) LINDO and TORA in Simulation (c) Advantages and Limitations of Simulation (d) Sequencing: concept and Assumptions.

Time: Three Hours]

JBS/KW/09-4322 Master of Business Administration (M.B.A) (Third Semester)Examination (New Course) Paper-II ENTERPRENERURIAL DEVELOPMENT [Max.Marks:80

N.B.: (1) Attempt five questions. (2) At least two Questions from each section are Compulsory. (3) All questions carry equal marks. SECTION A 1. 2. 3. 4. 5. Explain in detail various barriers faced by entrepreneurs in India. Discuss entrepreneurship as a budding career option and its various types in detail. Explain the idea generation process. How it can be implemented? What is meant by E.D. cycle? Discuss cash flow management and business plan. Write notes on (any WTO) :(a) Activities and achievement of SIDBI. (b) Women Entrepreneurs in India. (c) NABARD. (d) DIC. SECTION B What are the various considerations that influence the location and layout decisions for manufacturing unit? State the opportunities in small Scale Sector for entrepreneurship development in India. What are the concessions provided by G.O.I.? Ancillaries and industrial development go hand in hand . Critically examine. Discuss fiscal incentives to industries for procurement of Equipments and Marketing support. Write notes on (any TWO) (a) Techno-economics innovation and entrepreneurship. (b) Socio-psychological factors influencing entrepreneurship development. (c) Global aspect of Entrepreneurship. (d) Schemes for educated unemployed.

6. 7. 8. 9. 10.

JBS/KW/09-4323 Master of Business Administration (M.B.A) (Third Semester)Examination (New Course) Paper-III STRATEGIC MANAGEMENT Time: Three Hours] [Max.Marks:80 N.B.: (1) Attempt five questions. (2) At least two Questions from each section are Compulsory. (3) All questions carry equal marks. SECTION A Define Strategic Management and discuss different issues involved in strategic decision making. What do you mean by organisatisional objectives? Explain the importance of a vision and mission statement with examples. What do you mean by resource analysis? Explain in detail the importance of core-competency in an organization. To start business environment analysis is very important. Comment. What are the components of external environment? Explain mergers and acquisition with recent examples. What are the pros and cons of a firm merging with a rival firm? SECTION B 6. How Human resource strategy will be helpful in achieving the organizational objectives? Explain the importance of functional level strategy. 7. Explain.BCG matrix and Balance Scorecard and highlight their limitations. 8. Discuss strategic implementation with reference to 7 s framework model. Analyze the separate variables. 9. Explain what are the reasons for globalization? Give examples to support the answer. 10. Write notes on (any two) : (A) Strategic Business Unit. (B) Fundamentals of Six Sigma approach for continuous improvement. (C) Strategic evaluation and control. (D) Continuous improvement to build customer value.

1. 2. 3. 4. 5.

JBS/KW/09-4327 Master of Business Administration (M.B.A) (Third Semester)Examination (New Course) Paper-III RETAIL MANAGEMENT GroupA (Marketing Management) Time: Three Hours] [Max.Marks:80

N.B.: (1) Attempt five questions. (2) At least two Questions from each section are Compulsory. (3) All questions carry equal marks. SECTION A 1. Define Retail, Retailer, Retailing and Retail Mix. Explain the elements of Retail Mix in detail. 2. What are the different types of store Retail formats? State the merits of each type. 3. Discuss the non-store retail formats giving examples foreach category. 4. Why location decisions have become more important in recent years? From the retailers perspective, compare the advantages of locating in unplanned business are versus planned shopping centers. 5. What is the need for studying consumer behavior? What are the factors which affect the buying behavior of a retail shopper? SECTION A 6. Comment on each of the following trade terms;(a) Mark ups (b) Everyday low price (c) Market skimming (d) Leader pricing. 7. Describe category management and its role in enhancing store performance. 8. Discuss the similarities and differences between the customer service provided by a large national retailer and the local department store. 9. How can the components of the communication mix be used by a retailer for the following? (a) Store opening (b) Discount sale (c) Visit by a celebrity to a store.

10. What role can technology play in enhancing customer experiences? Explain with examples.

JBS/KW/09-4327 Master of Business Administration (M.B.A) (Third Semester)Examination (New Course) Paper-III HEALTH SYSTEMS MANAGEMENT GroupE (Health Care Management) Time: Three Hours] [Max.Marks:80

N.B.: (1) Attempt five questions. (2) At least two Questions from each section are Compulsory. (3) All questions carry equal marks. SECTION A 1. What is systems analysis and systems dynamics in health care? 2. Explain the functions, goals and characteristics of health systems. 3. Write a detailed note on various issues of Strategic Management in health care. 4. What are the quantities foundations of health services management? 5. Discuss the evolution methods for monitoring the performance in health services. SECTION B 6. What are the major problems faced by health care sector? What are the various approaches to those problems? 7. Discuss the need and importance of Health Manpower policy. 8. What is the role of planning and management in health care services? 9. What role does Project Management play in Health care? 10. Explain :-(a) Contemporary trends in health care (b) Quality in health care.

JBS/KW/09-4334 Master of Business Administration (M.B.A) (Third Semester)Examination (New Course) Paper-III LAWS AND REGULATIONS TO BANKING

Time: Three Hours]

[Max.Marks:80

N.B.: (1) Attempt five questions. (2) At least two Questions from each section are Compulsory. (3) All questions carry equal marks. SECTION A 1. What are the main functions of R.B.I. stipulated in the RBI Act what1935? Explain them in detail. 2. What do you understand by Core Banking Services (C.B.S.)? How it is beneficial to customers as well as bankers? 3. What is the main function of Clearing House? How it helps the bankers and customers? 4. What is the importance of RTGS payment system? Explain the system adopted by banks for following the provisions. 5. Write in brief about credit of exporters under pre-shipment credit and post shipment credit by banks in India. SECTIONB Examine the def inition as provided in UCPDC 500 in respect of: (a) Irrevocable letter of credit (a) Confirmed letter of credit (b) Transferrable letter of credit. 6. Explain NRE, NRO and FCNR accounts that banks open for non Resident Indian Customers. 7. How the KYC norms originated in India? Elaborate the importance of KYC Framework. 8. Highlight on the features of cyber laws as applicable to banks in India 9. Write notes on (any TWO):(A) Vastro Account (B) CHIPS Account (C) SWIFT (D) FEDWIRE.

JBS/KW/09-4324 Master of Business Administration (M.B.A) (Third Semester)Examination (New Course) Paper-IV BUSINESS ETHICS AND CORPORATE GOVERNANCE Time: Three Hours] [Max.Marks:80

N.B.: (1) Attempt five questions. (2) At least two Questions from each section are Compulsory. (3) All questions carry equal marks. SECTION A 1. What is meant by Ethics? Distinguish ethics from Law 2. Describe the Kantian and Utilitarianism view of business ethics. 3. Why do we require Ethics in business? Discuss the role of ethics with special reference to L.P.G. 4. Explain Organizational Ethics, highlighting the influence of culture and the type of organization. 5. Elucidate the concept of Social Responsibility of Business to its stakeholders and society at large. SECTION B 6. What is meant by Corporate Government? Distinguish Corporate Governance between Public Sector and private Sector Enterprises. 7. What are the main areas of ethical issues in marketing? Explain the social and ethical ways of advertising and media. 8. Write a detailed note on: Role of ethics in Human Resource Management. 9. What are the main areas of ethical issues involved in chemical industry? 10. Write notes on (any TWO) (a) Ethical Issues in I.T. (b) Ethics in Intellectual Property Rights. (c) Cadbury Report. (d) Issues in Environmental Ethics.

JBS/KW/09-4325 Master of Business Administration (M.B.A) (Third Semester)Examination (New Course) Paper-V PUBLIC SYSTEM MANAGEMENT Time: Three Hours] [Max.Marks:80

N.B.: (1) Attempt five questions. (2) At least two Questions from each section are Compulsory. (3) All questions carry equal marks. SECTION A Explain the concept of public system. Point out the weaknesses of the public system of India and suggest remedial measures to remove the weaknesses. Write a detailed note on the Public enterprise Reform measures taken up in India. What is meant by energy audit? Discuss its types and its contribution in energy conservation. Inspite of various benefits Sardar Sarovar Dam has been marred with controversies. Discuss the statement. Explain the relationship between education and economic growth with special reference to India. Suggest measures for improvement. SECTION--B

1.

2. 3. 4. 5.

6. Discuss how the resources for expansion of telecommunication in India be mobilized. 7. Do you think Health Care has been given due importance in India? Justify your answer. 8. What do you understand by the term infrastructure management? Explain the implementation issues involved in infrastructure management. 9. Explain the main features of road transportation in India .what have been various policy measures taken by the government since to develop roadways?

10. Write notes on (any TWO) :-(a) PPP (b) Kankan Railway Project handled by S.Sreedharan. (c) MRSAC. (d) Impact of telecommunications on rural development.

JBS/KW/09-4326 Master of Business Administration (M.B.A) (Third Semester)Examination (New Course) Paper-VI PROJECT MANAGEMENT AND QUALITY MANAGEMENT Time: Three Hours] [Max.Marks:80

N.B.: (1) Attempt five questions. (2) At least two Questions from each section are Compulsory. (3) All questions carry equal marks. SECTION A 1. Explain the concepts of project and project management. Who are the various stakeholders involved in a project? 2. Explain the various Project Management Process Groups. 3. Differentiate between the following :(a) Cost Vs. quality Management in Projects (b) Quality and Quantitative Risk Analysis. 4. What is contracting? What are the various activates undertaken as a part of Contract Administration? 5. Write notes on (any TWO) :(a) Process Mapping (b) Project Time Management (c) Risk Monitoring (d) Project Management in India. SECTION B 6. Define Quality. Explain the various control charts for attributes in sta tistical process control. 7. What is Total Quality Management? Explain Demings PDCA cycle and Jurans quality Trilogy. 8. Define Reliability. Explain in detail the concepts of Reliability Function and Reliability Engineering.

9. Explain the following quality techniques: (a) Six Sigma (b) Kaizen. 10. Write note on ( any TWO) :(a) Ishikawa Diagram (b) ISO----14000 (c) BVQI (d) Failure Modes and Effects Analysis (FMEA).