o What is Lean Six Sigma o Why Lean Six Sigma o How we do o When to do

Journey Towards Operational Excellence..

Lean Six Sigma is a Business Management Strategy

Seeks to identify and remove the causes of defects and errors

Uses a set of management methods, including statistical methods Creates a high performing culture within the organization

Aims To Deliver Breakthrough Performance In Business Or Operational Measures Like

Customer Satisfaction Rating Score Cost of executing a business process transaction Billing and Cash Collection lead time Yield (Productivity) of service operations or production
When you are finished changing, you're finished. Benjamin Franklin

...Features that clearly distinguish Lean Six Sigma from other quality methodology
Motorola has reported over US$17 billion in savings from Six Sigma as of 2006
Six Sigma Lean is a

rigorous, data-driven, result oriented approach to

process improvement.

It helps in improving quality, efficiency & speed

in every aspect of business

1) 2) 3) 4)

Ability to distinguish the problems and symptoms Structured approach to problem solving Root cause analysis for permanent fixes Leverage the tools, techniques and best practices for data analysis and solution Able to achieve growth through increased productivity Achieve great customer satisfaction Improves employee engagement & satisfaction Creates an overall high performing culture within the organization Gives a competitive edge in the market place

1) 2) 3) 4) 5)

Company Confidential

It is not enough to do your best; you must know what to do, and then do your best - Deming

Defining Road map

Institutionalizing Lean Six Sigma Culture

Monitor Train

Yellow Belt Training & Certification

Black Belt Training & Certification

Consult

Organizational Framework

Green Belt Training & Certification

Our objective is to create value proposition & business outcomes through six sigma consulting

1
Define Lean Six Sigma Strategy

Define Goals & objectives Discussions on current issues Why Six Sigma ( benefits) Training & Certification criteria; Role definition Benefits Realization & Review Mechanism Establish communication plan and channels for rollout

2
Lean, Six-sigma Yellow Belt Basic Training & Certification
Six Sigma Awareness & LEAN Training duration - 1 day; 7 hours training & 1 hour evaluation Recommendation - 2 weeks/month; 5 Days/Week : 25 Participants/Session)

Lean/Six Sigma Program Rollout Employee Training plan Six Sigma/Lean Training Calendar Employees/Stakeholder notification

Lean/Six Sigma awareness across the board Yellow Belt Certification for ~500 employees in India

3
Organizational Framework

Define Annual Savings Target KRA's to employees for Lean/Six Sigma Metrics capturing & Reporting Core Six Sigma team identification to steer the initiative throughout the organization Define framework for Quality projects identification

Goal setting

Employee Communication

A journey of a thousand miles begins with a single step

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Lean, Six-sigma Green Belt Training & Certification
Green Belt Training Training Duration - 4 days (Weekdays, or weekdays + weekends by continuous) Recommendation - 2 trainings/month ; 15 Participants/Session; ~115 participants
Green Belt Training Participant Certification Completed one Six Sigma Project Green Belt Certification

5
Lean, Six-sigma Black Belt Training & Certification
Black Belt Training Training Duration - 8 days (Wednesday to Saturday 2 weeks) Recommendation - 1 training/month ; 10 Participants/Session; ~50 participants

Black Belt Participation Certification Completed One Six Sigma Project Mentored two Six Sigma Projects Black Belt Certification

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Institutionalizing Lean Six Sigma Culture
Yearly Target Plan for Lean Six Sigma Lean Principles well deployed 5S, Value Stream Mapping, Kaizen Lean Six Sigma mentor and champions should be easily available during this phase to encourage and guide new teams

Culture change Company-wide Implementation Plan

A journey of a thousand miles begins with a single step 6

Organizational work Define Lean Six Sigma Strategy

Frame Yellow Belt Certification Yellow Belt Certification

Green Belt Certification

Green Belt Certification

Yellow Belt Certification

Green Belt Certification Green Belt Certification

Green Belt Certification Green Belt Certification

Green Belt Certification

Green Belt Certification

5S, Kaizen, Value Stream mapping

Black Belt Certification

5S, Kaizen, Value Stream mapping

Black Belt Certification

5S, Kaizen, Value Stream mapping

Black Belt Certification 5S, Kaizen, Value Stream mapping

Black Belt Certification

5S, Kaizen, Value Stream mapping

Black Belt Certification 5S, Kaizen, Value Stream mapping

A journey of a Thousand miles begins with a single step

Type

Pre-Requisite

Target Audience (Minimum) All employees including support function

Training Approach Instructor led Class Room Training

Certification Criteria

Yellow Belt

None

Long term - Web Based Training

1) Attending the YB Training 2) Scoring 75% + in the evaluation test

Green Belt

Yellow Belt Certified

Team Leaders, Group Leaders & Project Managers

(25% of the total work force)

1) Attending the GB Training 2) Scoring 75% + in the GB evaluation Instructor led Class test Room Training 3) 1 Green Belt project completion with annual saving of $5,000.00 or above

Project Managers
Black Belt Green Belt Certified

(10% of the total work force)

1) Attending the BB Training 2) Scoring 75%+ in the BB evaluation test Instructor led Class 3) 2 GB Projects completion with total Room Training annual savings of $10,000 or above 4) Mentoring of 2 GB projects along with their certification

A Journey of a Thousand miles begins with a single step

Designing Six Sigma Framework

Designing the Six Sigma Strategy and Road map aligned to Organizations goals & objectives Goal setting for Six Sigma Strategy Lean Six Sigma Initiative branding Mechanism to Track & Report Benefits Realization

Training & Certification

Designing the Training Calendar for Lean Six Sigma as per the Organizations HR/Training guidelines Certification criteria that is aligned to Organizations Six Sigma Strategy Evaluation Question Paper to include both theoretical and Scenario based questions

Consultation & Mentoring

Conduct work shops, Brain storming sessions to identify opportunities for Lean & Six Sigma projects also best practice sharing Help the team with the DMAIC/DMADV documentation and tollgate approvals Mentoring 10 Green Belt Projects Tracking and Reporting Benefits

With Lean Six Sigma Only results counts

Focus on Preliminary requirements while embarking on Lean Six Sigma

Imperative to adopt the phase wise roadmap for a systematic approach

Need to promote it as a way of life from now onwards Other early adopters of Six Sigma who achieved great success include Honeywell International and General Electric. By the late 1990s, about two-thirds of the Fortune 500 organizations had begun Six Sigma initiatives with the aim of reducing costs and improving quality.

Lets Begin The Journey Towards Operational Excellence

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