Project Quality Management

After Sale Quality Dept.

Agenda

Project Quality Management Guide Site Quality Control handbook Case study and discussion

Project Quality Management sub-agenda

Objective and application scope Project quality organization, methodology and key activities Six key elements in the project quality management Service localization & documentation

Project quality management

objectives: Clearly define the requirement of project quality management, guide the project team to carry out the quality activities, ensure the quality of construction and project deliverables. application scope

It can be used for the project team to implement the on-site quality management.

Project Quality Management sub-agenda

objective and application scope project quality organization, methodology and key activities six key elements in the project quality management Service localization & documentation

Quality Assurance & Control

Quality HR
Engineering consultant Site quality engineer PM

Progress Control
Factory inspection PAT Audit Customer Satisfaction

Supplier selecting RPM material and shield project inspection

CW

TE

Manual Checklist

Flow chart

Procedure Report Acceptanc e Standard

Outsourcing

Service

Report

Technical Specification

Tools kit

Customized

Project team & quality sub-team

Contract delivery principal Engineering manager QAmanager

Supporting QA(TBD)

Site QA 1-N/10

Technical QA (TBD)

HR,Finance

Roll-out manager

NWPSA SD

Outsourcing

Regional Rollout

CWTI

Logistic

Site engineer 1-N Construction team and supervisor Roll-out team

CNBSS

Documentation, training

INMW

Supporting team

Technical delivery

Suggestions for Project Quality Management Staffing

Assign a full-time quality manager to every major corporate project; The priority order of the key project management team roles is contract delivery principal, rollout manager, quality manager, regional construction manager. And the project quality manager can not be shared with other key project key roles. Provide quality engineers (QA/QC) for each region according to the proportion of 1 quality engineer to 10 site engineers, i.e. equivalent 200 open sites per month ( for understanding purpose); Base the staffing of quality engineers on the delivery teams. For example, base it on regions or site model (SWAP or new sites). The responsibility of supporting QA engineer and technical QA engineer can be shared by the project quality manager with the sufficient support from the corresponding sub team. The responsibility is still to be decided and developed.

The staffing principle is to satisfy the process quality control.

Project quality manager

Job Description :As one of the core members of the after-sales project, it is required to plan, execute and supervise the project quality, assist project managerial team to carry out the related quality management activities, improve project delivery quality and increase customer satisfaction degree. Responsibilities : Project Mobilization Stage 1. Assist contract delivery team to set up project quality organization and quality control model (including the quality control in outsourcing parts) 2. Plan and target project quality, and decompose targets to every sub item groups and key posts. Quality planning should

include environment, health and safety content.

Project quality manager

Responsibilities : 3. Organize to collect related construction standards and acceptance standards from customers, local countries and companies, to standardize project quality (acceptance standards) and implant it in the outsourcing contract. Project implementation Stage

4. Organize demonstration site implementation and complete project quality standards.

5. Organize project teams to run internal training in specifications, standards and engineering quality controlling, emphasize requirements of key quality assurance points in implementation stage, and proceed as required during construction, to ensure the project quality meet customer requirement.

Project quality manager

Responsibilities : 6.Organize engineering quality checking and process auditing, focus on monitoring project implementation of requirements of quality assurance points, push subcontractor to do 100% selfcheck, and track and supervise the implementation of conditions of every quality target, with early warning in time. 7. Instruct and supervise the construction and operation of related engineering quality works by the engineering quality management system. 8. Take the lead in implement project safety standards and regulations, examine subcontractor, supervisor, manger and QC; and check the compliance of acceptance and deliverables files.

Project quality manager

Responsibilities : 9. Push project measurement, evaluate the project regularly communicate with the person in charge of the project periodically to increase and achieve the target. 10. Launch customer satisfaction degree evaluation regularly, track and close customer issues, analysis report and take corrective and protective measures. Project Ending Stage 11.Summarize the application and improvement of engineering quality management, formulate project team quality management review report.

Assigning Quality Responsibilities to Roles of a Project Team

Engineering team supervisor on behalf of the subcontractor, be responsible for onsite quality controls against the construction, installation, carry out the 100% self check and take the necessary corrective measures towards any deficiencies found. Site engineer ZTE engineer and the subcontracted professionals who are engaged in the site management and supervision on subcontractors . Bear the first and immediate responsibility for the site implementation, including schedule and quality. On behalf of ZTE, be responsible for the final site delivery to customer. Roll out manager/ regional roll out manager Be responsible for the project rollout management and looking after the site engineers as subordinates, Bear the first and immediate responsibility for the implementation, including schedule and quality. supporting the site QA engineer.

Assigning Quality Responsibilities to Roles of a Project Team

technical manager
Be responsible for the technical deliverables (product technology and site services, such as NWP/SA/SD/CW/TI CN/BSS/IN/MW ); supporting the technical QA engineer.

Supporting manager
It denotes the sub team managers for the supporting services, such as HR, finance, outsourcing etc. Be responsible for cooperating with the supporting QA engineer

Project manager
Be responsible for overall engineering and service quality of a project;

Project Quality Assurance Diagram

Contract delivery principal and quality manager (EM\QM) Headquarter of a project
Randomly inspect sites in each region; summarize reports of each region; give statistical analysis; compile the Project Quality Weekly and Site Quality Comprehensive Analysis

Identify project quality standards (ZTE contract delivery principal, customer, and subcontractor)

Outsourcing manager

Set up a project quality organization and formulate a quality plan

Regional engineering manager (RPM,QA) Region

Inspect sites randomly; summarize reports from every site; give statistical analysis; compile the Site Quality Problem Tracing

Outsourcing manager

SE Site
Inspect sites randomly, provide onsite guide, correct errors, and compile the Site Quality Inspection Report

Site Subcontractor 100% self-check Subcontractor 100% self-check

Subcontractor QA

Subcontractor 100% self-check

Project quality managerial activity flow

N Project quality criteria <<quality checklist>> Close Penalty ? <<(T0)>> <<() >>

\Engineering manager Outsourcing manager Financial manager rollout manager/ QM Site engineer subcontractor

Embeded in the subcontracting agreement

Subcontractor appraisal

Penalty to subcontractor

panyment

Demonstration site construction

Training to the site engineer and subcontractor

Y Random inspection ok? close <<()>> <<() >>

<< >> << >>

<<()>>

N Self check auditing << >> << >>

Y <<()>>

Penalty to site engineer

<<()>>

Site construction

100% self check

Payment application

Project Quality Management sub-agenda

objective and application scope project quality organization, methodology and key activities six key elements in the project quality management Service localization & documentation

Six Key elements in Project Quality management

Training for Statistical Verification Setup of subcontractors 100% Random analysis on of project demonstration and site self-check by quality quality quality sites engineers in subcontractors inspection problems and standards advance reworking

Responsibility entity

Contract delivery principal; Quality manager; customer

Construction manager; quality manager; subcontractor; customer

Training manager; quality manager

Subcontract or; site engineer

Quality Quality manager; manager; site site engineer engineer

These minimum quality control requirements must be satisfied to prevent batched problems.

1 Verification of Project Quality Standards

Verification of project quality standards Setup of demonst ration sites Training for subcontractors and site engineers in advance 100% self-check by subcontractors Random quality inspection Statistical analysis on quality problems and reworking

1.

2. 3.

Purpose: To satisfy the customers requirements is the ultimate quality objective of a project. Therefore, the first step of project quality management is to figure out the customized quality standards for the project. Definite and unified project quality standards are the cornerstone and foundation of successful project delivery. Principal: engineering delivery principal, quality manager, and customer Main activities:
A. B. C. Specify project acceptance standards and construction quality standards and sign these standards; Sign the cooperation and subcontracting contracts; Promulgate them to all members of the project team (including PM and quality principal of the subcontractor).

Verification of Project Quality Standards

Acceptance standards Customers requirements; Industrial standards; Country/Regional standards; ZTE standards Implementation of quality standards Operation Process guide check list Site construction Acceptance

Design requirements

Design documents

Customers approval

1.

At the project preparation stage, the project team and the customer jointly work out the acceptance standards and specify the process check list needed in process monitoring. The site engineers handle the process check list. The purpose of the process check list is to satisfy construction quality standards, thus satisfying the acceptance standards. The process check table covers key construction procedures and facilitates the operations of construction personnel (site engineers or subcontractors).

2.

Related standards

Civil Works - ASTM American society for testing and materials - ACI 318RM-83 American Concrete Institute - AISC American institute of Steel Construction The Design, Fabrication and Erection of Structural Steel for Buildings Tower Specifications - ANSI/TIA/EIA 222 F American National Standards Institute - ASTM A36 American Society for the Testing of Materials - ANSI/ASCE 10 - 90 - Galvanization ASTM A123 - Welding ANSI/AWS D I.I and BSI 5135.

Related standards

Electrical
- ETSI European Telecommunication Standard - ITU International Telecommunications Union - IEC International Electrotechnical Commission - ASTM American Society for the Testing of Materials - ECC European Low Voltage Directive 73/23/ECC & 93/68/ECC - KWH Panel IEC 60111-4-4 class 4 and IEC 61000-4-5 class 5 - Circuit Breakers (CB) SNI 04-6507.1-2002 or IEC 947-2, NF C 63-120 or NF C 61410 (EN 60898). - Lightning Arrester Class B to DIN VDE 0675 Part 6 and Class I to IEC 61643-1 (08.98). - Earth Leakage Circuit Breakers (ELCB) IEC 60947-2 - Surge Arrester Class C to DIN VDE 0675, part 6 (Draft 02.89) A1, A2 and DIN VDE 0100, Part 534/A1. - Diesel Generators EN 14214 - Fuel for Diesel Generators EN 14214 - IEC 60111-4-4 class 4 and IEC 61000-4-5 class 5 - Batteries IEC60896-22 Stationary Lead Acid batteries Part 22: Valve Regulated Types Requirements and IEC60896-21 Stationary Lead Acid batteries Part 22: Valve Regulated Types Methods of Test - Power and Signal I/O IEC 61312-3, Transients IEC 60111- 4-4, Surges IEC 61000-45 and IED 61000-4-12 - Surge Protection IEC62305, IEC31312, IEC61634 and IEC61000

2Setup of Demonstration Sites

Verification of project quality standards Setup of demonstr ation sites Training for subcontractors and site engineers in advance 100% self-check by subcontractors Random quality inspection Statistical analysis on quality problems and rework

1.

2. 3.

Purpose: To set up a demonstration site before the commencement of a project for quick emulation within the project team and achieving consensus among the customer, ZTE, and subcontractor in respect to the project quality standards. Responsibility principal: customer, construction manager, quality manager, and subcontractor Main activities:
A. B. C. D. Work out a scheme for the demonstration site; Verify the project acceptance standards and construction standards; Produce photograph albums for the demonstration site; Construct the first sites of other subcontractors as their respective demonstration sites.

3Training for subcontractors and site

engineers in advance
Verification of project quality standards Setup of demonstr ation sites Training for subcontractors and site engineers in advance 100% self-check by subcontractors Random quality inspection Statistical analysis on quality problems and rework

1.

2. 3.

Purpose: In order to make sure the construction personnel can work efficiently with clear guidelines and be familiar with the necessary knowledge such as work procedures, regulations, construction process and stipulation, quality standards and the relevant requirements, the training for subcontractors and SEs must be done before their involvement in the actual construction work. Responsibility principal: training manager, quality manager Main activities:
A. B. Work out the training plan, Take a leading role to implement the training plan , manage the administrative arrangement and take the training appraisals recorders etc..

4100%self-check by subcontractors
Verification of project quality standards Setup of demonstr ation sites Training for subcontractors and site engineers in advance 100% self-check by subcontractors Random quality inspection Statistical analysis on quality problems and rework

1.

Purpose: In order to discover the quality problems in the construction processes and settle them in time to ensure the construction quality meet the project quality standard, the supervisors from the related subcontractors should carry out the 100% self-check strictly as per the project quality checklist whenever completing the site implementation or finishing the important process work. Generate the checklist records which need to be confirmed or approved by the site engineer or even customer. 2. Responsibility principalsubcontractor , site engineer .

4100%self-check by subcontractors
Verification of project quality standards Setup of demonstr ation sites Training for subcontractors and site engineers in advance 100% self-check by subcontractors Random quality inspection Statistical analysis on quality problems and rework

Main activities:
Self-check item When Output documentation

site material: cement, concrete, steel, tower structure , shelter structure ,DG, AC etc process quality: excavation, steel bar forming, formworks, concrete casting, embedment anchor bolt, earthing net, OSP etc Equipment installation engineering qualityZTE system equipmentDC power supply, DG set, AC,MW , tower,shelter,feedcable,antenna, cable tray, xDF

before the construction or installation team arrival on site immediate check whenever finishing each process

Site Material Quality Checklist which need to be signed and archived Process Quality Checklist which need to be signed and archived. Additional photos should be provided and archived for proof. The related equipment Installation checklist. Additional photos should be provided and archived for proof regarding the important equipment.

after the installation or at least before power-on

Quality Checking Contents and Key Points for Materials

No.
1

Materials
Steel

Content
Factory Certificate, Material Certificate, Test Report

Checking Points
No crack, scablap or rust on the surface. Mechanical performance and chemical composition should meet the contract criteria or host countrys standard. Samples can be sent for recheck if necessary.

Cement

Factory Certificate, Test Report

No clotting, production date should be within 3 months from the inspection date. If allows, check the test reports for cements compression, anti-lap strength and stability for 3 days and 28 days. Recheck if necessary.

San & Gravel

Should not contain plant, waste or other impurity substance. Granulation size and grade should meet design criteria or construction requirement.

Iron Tower

Material Certificate

No crack, scab, lap, bubble, mixture, rust, mechanical pitting or scratch on the surface. The scratch depth and thickness negative tolerance can not exceed 50%. The thickness of zinc layer should meet contract requirement. The iron tower components should be complete.

Shelter

Package & Packing List Factory Certificate, Instructions, Breadboard Circuit, List, etc.

Quantity, size, thickness of steel, filling materials and steel components size etc. should meet design criteria.

Diesel Generator (DG)

No distortion on the appearance. All the switches and buttons should be well-assembled and easily operated with proper contact. The first and secondary circuit loop should be wired correctly to meet the contract criteria.

Air Conditioner

Factory Certificate

No distortion on the appearance. Power should meet criteria. Components should be complete.

Quality Control Key Points for Major Procedures of Site-Building

No.

Procedure

Checking Key Points For some deep excavation, should check the side lines and side slopes every other 1 meter, and correct the deviation at all times. Check if the foundation soil is soft according to the soil test report; if so, should use exchanged soil to process it. Check the steel bars type, diameter, quantity and interval. Check if the joint setting, lap length, the concrete protective layer meet the requirement, cement are even distributed and tide firmly. Check if the steel bars are welded and tide firmly, no loose, or deformed. Check the specification, quantity and location of embedded items; check if their interval and levelness are in accordance. Check if there is rust on the steel bar surface, sundries in steel bar framework.

Excavation

Steel Bar Project

Concrete Project

Put stress on checking the specification, size and elevation of anchor bolts before pouring concrete; check the slanting stitch and diagonal of tower; check and control formworks, steel bar and protective layer and the size, specification, quantity and location of embedded items; deviation should conform to the project requirement. Concrete quality inspection: if the weighting correct? If construction mixture ratio is exchanged according to the change of actual water ratio of sand and aggregate. Obverse formworks and their supports, steel bars, embedded items and reserved holes constantly when pouring the concrete, and should take measures in time for abnormal deformation. The concrete should be vibrated till the concrete is no longer sink, no more bubble, and the cement on the surface is even. The concrete should be maintained in 12 hours after pouring. Should check its intensity, appearance quality and the axis, elevation, sectional dimension and perpendicularity deviation of structural elements.

Quality Control Key Points for Major Procedures of Site-Building

No.

Project

Checking Key Points

Check and confirm the sizes according to the drawings before installation, and clarify the connection between the tower and other station facilities; check if all the installation drawings are correct and complete, as well as the type and quantity of all components; check the center size of anchor bolts.

When assembling the bolts, each end should not have more than 2 pcs plat washers, neither substitute by a big screw. The bolts should have at lest 2-3 threads exposed.

Must check the coaxial and perpendicularity of flange and the tower body when install the tower to confirm their deviations are within the tolerant range.

Iron Tower Installation

Check if the lay range and structure of grounding networks conform to the design criteria, especially the grounding resistance.

Check the bolts intensity and the tower body perpendicularity after installation. Check the anticorrosion and painting of tower body.

Quality Control Key Points for Major Procedures of Site-Building

No. Project

Checking Key Points Check if the pedestal is in the middle of cement platform when install the tower structure. Measure the perpendicularity of pedestal by steel angle square to make sure its in the right position; measure the surface of tower structure by level ruler; measure the perpendicularity of vertical bar by steel angle square; check if the bolts between vertical bar and horizontal bar are connected firmly. Check the doors direction when install the doors and wallboards. The outside of two ends of joint between up and down wallboards must be glued to prevent rain from flowing to the room. The seams, between the two ends' gap of upper wallboards of two sides of equipment room, must be filled up with glue around the horizontal bar; the glue of upper part should be in the same level with the upper side of wallboard surface and sealed firmly. The outer edges of the top of four wallboards must be glued even before installing the roof board to make sure theyre sealed; the joints of roof must be glued after installation. Check if the hole for feeder window is in accordance with the design. Check if the joints between feeder window and wall are sealed even with glue. Check if the distributing box and shelter are grounded themselves.

Shelter Installation

DG Installation

The DG should be placed level and jointed the foundation firmly, the bolts should not be loose. All the cables, terminals and plugs from the main control panel should be fixed and connected correctly, firmly and reliably. All cables should be led in tube and have waterproof treatment. The labels on two sides of the secondary circuit loop should be in accordance with the breadboard circuit.

The vibration absorbers should be taken.

Quality Acceptance Points for Key Milestone Projects in Site-building

No. Project

Checking Key Points

Check if the size and position of excavation are in accordance with design criteria. Put stress on checking the specification, size and elevation of anchor bolts before pouring concrete; check the slanting stitch and diagonal of tower; check and control formworks, steel bar, and protective layer and also the size, specifications, quantity and location of embedded items; deviation should conform to the project requirement. Check if the configuration of steel bars are in accordance with design criteria. Check if the concrete surface is smooth without honeycombs or pockmarks. The refilled soil should be compact and reach the elevation. Check the finished tower from the bottom up, no distortion on the tower material, no damaged components when assembling the tower. All the bolt should be fastened in the same direction (the nut locates on the external side of the tower body), exposing 2-3 screw threads, anchor bolts should be fastened with twin screws, exposing at least 3 threads of outer screws, with anticorrosion treatment. Should use the torque wrench to do the gripping moment test, the result should meet the engineering design criteria. The height and perpendicularity deviation of tower should meet the design criteria. The paint should be even, no peeling, missing, trace, cockling, rust or exposing largely on the surface. The diameter, length of antenna pole, as well as the quantity, height and azimuth of antenna bracket, should meet the design criteria, the bracket should be 30cm higher than the platform rail. The lightning rod should be installed firmly, the grounding cables should be led firmly and tightly as requirement. Aviation obstruction light and light detector should be installed firmly, the power (AC/DC) should be led as requirement, the light should be operated and switched normally. Grounding and bus-strap should be installed as requirement, the grounding resistance should be no more than 10. The tower-foot screws should have two locking, and be encapsulated with fat against rust, the paint of tower-foot grounding joint should be removed to have good contact.

Civil Engineeri ng Project

Iron Tower Installati on

Quality Acceptance Points for Key Milestone Projects in Site-building

No. Project

Checking Key Points Shelter should be connected to the foundation firmly as requirement. Check the levelness and perpendicularity of shelter by level ruler, sash weight or straightedge. The feeder window should be filled and sealed, should be no seam around the led-in cables. Grounding and bus-strap should be placed as requirement to be easy for connecting equipments and feeder grounding cables. Shelter grounding should meet design criteria, the steel framework of inner and outer shelter, pedestal, aluminum corners and antistatic floor should be in good conductivity and integrated as a whole conductor, also be welded with embedded copper bar in the ground, to make sure the grounding resistance of the whole shelter is less than 10 .

Shelter Installation

DG Installation

The DG should be placed level and jointed the foundation firmly, the bolts should not be loose. The oil tank, pipe and joint should have no leakage. All the cables, terminals and plugs from the main control panel should be connected correctly, firmly and reliably. All the cables should be led in tube with waterproof treatment. All the switches and buttons can be easily operated with proper contact and appearance. The gauge pointer should be in the zero position. The first and secondary circuit loop should be wired correctly and reliably without open or short circuit and the labels on the two sides of the secondary circuit loop should be in accordance with the breadboard circuit.

Quality Acceptance Points for Key Milestone Projects in Site-building

Checking Key Points

No.

Project

DG Installation

DG can be started manually or automatically, operate well with no noise, no leakage; output voltage, frequency, fuel oil pressure, water temperature and other indexes are all normal as instructions. Auto-start function activates upon power failure and diesel set can be switched into operation automatically. Once the commercial power is recovered, the diesel set can be switched to the idle rotation immediately and come to fully stop in 3 minutes. Check if the alarm system operates normally as well as the test.

Air Conditioner Installation

Indoor and outdoor machines should be installed firmly as design. Operate well with no noise, reach preset temperature and can switch automatically. Condensate water should be drained off smoothly with no damage to other facilities.

5Random quality inspection

Verification of project quality standards Setup of demonstr ation sites Training for subcontractors and site engineers in advance 100% self-check by subcontractors Random quality inspection Statistical analysis on quality problems and rework

1.Purpose:In order to surveille the construction/ installation work quality and the
behaviors of the subcontractor, specially to discover and correct the work quality problems timely, ZTE site engineer should carry out the random quality inspection against the work done by the subcontractors on the routine basis. Responsibility principal: site engineer .quality manager

2. 3. Main activities: A. work out the inspection plan: in principles,100% quality inspection should
be applied to the tower, antenna and feeder system. And more than 50% quality inspection should be applied to the other parts.

B. on site inspection: photos should be taken to record the quality problem found in
the inspection against the standards compliance and behaviors. The site engineer should guide the subcontractors take the corrective measures or solve the quality problems on-site. For those major quality problems which could not be solved immediately, the site engineer should issue the Engineering Quality Problem reworking Notification with limited time frame to solve and feedback. The quality manager shall carry out around 10% on-site random inspection depending on the regional inspection situation.

6Statistical analysis on quality problems and rework

Verification of project quality standards Setup of demonstr ation sites Training for subcontractors and site engineers in advance 100% self-check by subcontractors Random quality inspection Statistical analysis on quality problems and rework

1.Purpose:In order to achieve the target of avoid the quality problems

through preventive measures, dont let the happened quality problems repeat, project team shall summarize and make the statistical analysis on the happened quality problems, and work out the corrective & improvement measures, and implement the rework completely on the closed loop basis.

2. Responsibility principal: site engineer .quality manager 3. Main activities( three level statistical analysis ) : A. The statistical analysis can be made on three levels: subcontractor level, regional level,
project HQ level.

B. Appraisal ,evaluation, award/penalty:

NE analysis

100 90 80

Data

70 60 50 40

TI quality analysis---item wise

95% CI for the Mean 10

Data

0
1 2 3 4 5 6 7 8 9 10 1 1 1 2 13 1 4 15 16 1 7 18 1 9 2 0 21 2 2 23 24 2 5 26 2 7 2 8 29 3 0 31 3 2 3 3 34 3 5 3 6 37 3 8 39 4 0 4 1 42 4 3 4 4 45 4 6 47 4 8 4 9 50 5 1 52 53 5 4 55 5 6 5 7

10

The items below 60 marks in red

Project Quality Management sub-agenda

objective and application scope project quality organization, methodology and key activities six key elements in the project quality management Service localization & documentation

Engineering Services Overview

Key Areas:

Project planning Network Planning Site Design Site Acquisition Manufacture and Transportation Site Preparation; Civil Work Installation and Commissioning Network Integration Test & Acceptance Network Optimization and Warranty Baby Sit Services Maintenance and Support

Site services
NWP SA
Search 3 candidate destination sites Acquire property owners letter of lease intent Participate in onsite survey Sign site lease contracts

CWD

CWC
Construct sites according to design blueprints Prepare for site construction Install towers

TI

INTEG
Conduct networked commissioning Conduct acceptance test Cutover and transfer

MAINT

Design network structure Design technical schemes Design site locations

Participate in onsite survey Design detailed construction blueprints Provide approved documents Transfer design documents Provide design documents

Install telecom equipment Conduct power-on tests Debug software

Optimize networks Monitor network operation Maintain equipment

Install shelters

Install air conditioners Install power supply equipment

Site lead time

Develop

the site lead time based on different models Work out the most efficient way to accommodate the related site services, focus on the CPC

Site lead time calculation is the basis for the rollout plan PIP formulation Site management is the basis for project management: implementation schedules, cost and quality.

TI acceptance procedure
Start

Completion of installation, commissioning and integration

PEAT (FAT, SAT,ICIT) Minor Punch List

Major Punch List

Clearance of Major Punch List

SSV

Site On Air

Ready for Service (RFS)

Issuance of PEAC

Clearance of all Punch List No

Is Punch list cleared?

Yes

No Submission of all related documents, as built drawing, photes

P1 Checking of documentation package

Yes

P1 calls for FEAT

Issuance of FEAC

Yes

Is the above requirements met? No

As built verified, BOQ verified, No major defects sighted, PLC cleared

Complete handover to Managed Services Team

Start of Warranty Period

End

site documentation deliverables

1.PurposeComplete and reliable site documentation deliverables are the basic requirement to ensure the onetime passing the site acceptance. completeness is largely depend on the project and customer characteristic, reliability means the documentation is generated on the real-time basis and can be confirmed by the relevant personnel. 2. Principal contract delivery principal, customer, engineering construction manager site design manager, site engineer 3.main activities A. Decide on the documentation deliverables list (documentation No,name, template and examples etc ) and the documentation workflow, approval time limitation. All these information need the confirmation from customer. B.The confirmed documentation deliverables information shall be circulated
and trained within the project team.

Establishing a Project Library

One of the most important factors for successful project management is that the work done during the project is documented properly and that all documents are available in a Project Library.

Internal coordination and supporting

1. The relevant and categorized quality criterion and
documentation can be downloaded from the wedsite, like PAL/ECC/TSM. 2. Project weekly report can be submitted through EPM IT platform or to the public email box EQM_online@zte.com.cn or EQM_online/public/zte_ltd 3. The complains on manufacturing, logistic, R&R, structural design can be registered through ECC\call center\Q-LOG. The complaints on installation material can be logged through ECC\GCSC\calllog. The complaints on the CAF and IT purchased from HQ can be logged through http:// http://gcsc.zte.com.cn. 4. The service and material purchased locally shall be solved locally by escalation administratively and functionally.

Agenda

Project Quality Management Guide Site Quality Control handbook Case study and discussion

Site engineer

from

HR plan

The trained ZTE engineer or the subcontracted professionals Basic requirement 1) English can be used as working language 2With the civil work or tower structure working background, experience in telecom sector will be preferred. 3sufficient computer application knowledge 4characterpositive, energetic, responsible 3-4 team per SE, 20 sites per SE One or two more SEs to create the competition mechanism site construction process site engineer handbook site acceptance guide site construction safety guide site quality management project routine management regulations and procedures clearly responsibility assignment with the result orientation supervision management on the SE reporting regulation Asking the subcontractor to submit the photos by email to decrease the site visiting number by SE so more sites can be monitored.

Site engineer

Training

Routine managem ent

The quality management activities overview of site engineer

Fully understand the site design documentation

Be familiar with project quality standards

participating in the training beforehand, demonstration site visiting and learning

site material quality inspection upon arrival

Quality control and guidance during the site construction and installation processes

key site construction and installation milestones quality acceptance

Key QC activities

key site construction and installation milestones quality acceptance

Statistical analysis on site quality problems and rework

input

Site design documents

Project quality standard

Installation manual and quality criterion

BOQ design documents

Design constructio n manual

Quality standards

Project quality standard

Site quality checklist

output

Demonstration site photo brochure

Material acceptance report

Site quality problem records

Site quality checklist

Site quality checklist

Site quality report

Defined managerial activities

Arrange the site kickoff and clarification meeting

Submit the site daily quality report

Organize the quality weekly coordination meeting

Necessary skill

Fully understand the site design documentation

Capability on training and lecture

Knowledge on CW and TI

Understand site quality standards and specifications

Be familiar with the site construction flowchart

8 key site QC activities:

1.Fully understand the site design documentation. 2. Be familiar with project quality standards 3. participating in the training beforehand, demonstration site visiting and learning. 4. site material quality inspection upon arrival 5. Quality control and guidance during the site construction and installation processes. 6. key site construction and installation milestones quality acceptance 7. random quality inspection upon site completion 8. Statistical analysis on site quality problems and rework

Three defined quality managerial activities of site engineer

1. Arrange the site kick-off meeting and (design) clarification meeting
2. Submit the site daily quality report. 3. Organize the quality weekly coordination meeting

Agenda

Project Quality Management Guide Site Quality Control handbook Case study and discussion

Please elaborate the project quality management case you have experienced.

CSL QC points

Discussion topics

Please list the main factors which influenced the international engineering project quality and have a analysis on that. Please enumerate the successful methods or cases from rivals or customers in project quality management. How to define the award and penalty clauses in the subcontracting agreement?