Press Release September 2012

Oliver Wight provides perfect remedy for Pfizer Havant

With the help of its Oliver Wight improvement programme, global pharmaceutical company Pfizer has made momentous progress at its Havant site, doubling production levels and generating savings of over 1.5 million in the first year. The site has been awarded two Oliver Wight Class A milestone awards. Pfizer Havant packs and distributes medicines that immunise children against pneumococcal disease and also treat severe rheumatoid arthritis. Its improvement drive has not only doubled distribution volume, increased the sites product portfolio and allowed the organisation to exceed customer expectations; it has also produced significant savings. Inventory obsolesce has reduced by 40% and the formulation of a new stable shipping schedule is expected to reduce the plants freight budget by 10%. Jon Sinnott, Supply Chain Solutions Lead at Havant says: Weve doubled vaccine output while still running the same shift pattern. Class A has driven us to improve our product mix and the lines were packing each SKU onwe plan better and have removed waiting time from the schedule. 2.7 million people in Britain and 40 million people around the world take Pfizer medicines every day. The site at Havant, which employs 320 staff, began working with Oliver Wight after seeing the success of the Class A programme at Pfizers site in Freiberg, Germany. Pfizer Havant was awarded the Class A milestone for Capable Integrated Business Planning (IBP), just seven months in to the programme. Ian Morris, Planning and Customer Relations Manager believes introducing a stable Master Production Schedule (MPS) was a major step forwards. When we started out levels of performance were as low as 5%; were now consistently above 95%. The first 100% was beautiful; people were really proud. Warehouse and Logistics Operations Manager, Stewart Prince comments: We are now processing twice as many pallets and shipments, and completing more than double the number of transactions as before yet it doesnt feel twice as difficult. Pfizer Havant has just been successfully reaccredited by Oliver Wight for Capable IBP and is now investigating another milestone assessment, Capable Product and Services.

Notes to editors About Oliver Wight Oliver Wight has a 40 year track record of delivering business improvement to some of the worlds best-known organisations. With a team of professionals offering a wealth of experience, Oliver Wight is the largest consultancy of its type, with offices throughout Europe, South Africa, North and South America, and the Asia Pacific region. We believe that sustainable business improvement cant be delivered by external consultants but only by our clients own people, so unlike other consultancy firms, we transfer our knowledge to them, helping deliver performance levels and financial results that last. Integrated Business Planning At the leading edge of management thinking and practice, our Integrated Business Planning (IBP) model lies at the heart of our clients journey to outstanding business performance. Oliver Wight are the originators of sales and operations planning (S&OP) and IBP can most simply be described as advanced S&OP. However, unlike S&OP, IBP brings a truly strategic perspective, integrating diverse processes - in the extended supply chain, product and customer portfolios, customer demand and strategic planning - into one seamless management process. Supply Chain Design and Optimization Oliver Wight supply chain design and optimization allows organisations to understand their position within the extended supply chain; identify where value is being created and destroyed; develop profitable relationships with suppliers customers and consumers; and optimize their supply chain (however complex) for the ultimate in customer service and business performance. Performance Benchmarking for Supply Chain Oliver Wight Performance Benchmarking provides a qualitative and quantitative assessment of supply chain performance, allowing organisations to identify opportunities for improving customer service at the same time as dramatically reducing supply chain costs. Meeting the Class A Standard The Oliver Wight Class A Checklist is the longest standing and most successful business assessment tool. The latest, Sixth Edition, raises the bar, and sets ever more demanding standards for companies on their journey to business excellence and the Oliver Wight Class A standard.

More information Carol Collins Oliver Wight EAME carol.collins@oliverwight-eame.com www.oliverwight-eame.com Steve Lipscombe RONIN Marketing Limited +44 (0) 20 3326 5040 stevel@roninmarketing.co.uk www.roninmarketing.co.uk