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Internship Report on Muslim Commercial Ban (MCB)

We are the producers of quality reports for your business. Specific area of your business. Any un nown problem that you may face in your organization but you do n't now about that. Our consultancy will boost up your business it is guarantee d. MCB Ban Ltd. Stoc Exchange Branch, Lahore. Advisor: Mr. Khurram shahzad (Lecturer)

F003-MBA-028 February 21, 2006 Dedication & Ac nowledgements I dedicate this internship report to my parents. Because of their prayers and en couragement I have been able to complete this report. Praise is to Allah, the most Gracious and Merciful, who blessed me with the now ledge and wisdom and enabled me to overcome this tas . Heartiest gratitude to my parents without their continuous encouragement and love I could not have accomp lished this tas . I am very grateful to my advisor Mr. Khurram Shahzad and Mr. Fahad Hassan Inchar ge placement centre for their continuous help, support and time during the entir e course of my internship. I am also very grateful to all the staff members at M CB Stoc Exchange Branch, Lahore especially Mr. Zulfiqar Sani and Mr. Muhammad J assem Butt for their guidance and encouragement. Executive Summary

Muhammad ajmal

han

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MCB Ban Limited (Formerly Muslim Commercial Ban Limited) has a solid foundatio n of over 50 years in Pa istan, with a networ of over 900 branches, over 750 of which are Automated Branches, over 222 MCB ATMs in 41 cities nationwide and a n etwor of over 12 ban s on the MNET ATM Switch. MCB's operations continued to be streamlined with focus on rationalization of ex penses, re-alignment of bac -end processing to increase productivity, enhancemen t of customer service standards, process efficiency and controls. The Ban has t a en the lead in introducing the innovative concept of centralizing Trade Servic es in the country by providing centralized foreign trade services to branches wi th a view to improve efficiency, expertise and reduce delivery cost.

During the course of internship I learned about different functions performed by Remittances, Advances, Foreign Exchange and Customer Service Office department and ban as a whole. I also learned ban s correspondence with their customers and within branches. I learned about documentation requirements and record eeping for different activities and processes, especially the documentation requirement for different inds of financing facilities. Table of Contents Chapter 1 6 About the Organization 6 1. MCB in Brief 7 1.1. History 7 1.2. The Mission 8 1.3. The Business 8 2. Principles of Performance 9 2.1. Customer Focus 9 2.2. Quest for Quality 9 2.3. Employees Respect 9 2.4. Team Based Approach 9 2.5. Good Corporate Citizenship 10 3. Corporate Information 11 4. Management Committee 13 Chapter 2 14 Business Operations 14 1. Ban ing Sector Overview 15

During my internship in MCB I wor ed in Remittances, Advances, Foreign Exchange and Customer Service Office department and I successfully completed all the tas /duties that were assigned to me.

2. MCBs Performance Overview 16 3. Products and Services 17 3.1. Personal Ban ing 17 3.2. Corporate Ban ing 21 3.3. Online Services 22 3.4. Virtual Ban ing 24 3.5. Islamic Ban ing 25 4. MCBs Competitive Strategies 26 Chapter 3 29 Learning As A Student 29 1. Duties & Accomplishments 30 Bibliography 39 Annexure 40 Chapter 1 About the Organization 1. MCB in Brief 1.1. History MCB Ban Limited (Formerly Muslim Commercial Ban Limited) has a solid foundatio n of over 50 years in Pa istan, with a networ of over 900 branches, over 750 of which are Automated Branches, over 222 MCB ATMs in 41 cities nationwide and a n etwor of over 12 ban s on the MNET ATM Switch, which as a combination is consid ered to be the core competence of MCB. MCB has become the only ban to receive the Euromoney award for the fourth time in the last five years. MCB won the "Best Ban in Pa istan" in 2005, 2004, 2003, 2001, and in 2000 the "Best Domestic Ban in Pa istan" awards. In addition, MCB also has the distinction of winning the Asia Money 2005 & 2004 awards for being "The Best Domestic Commercial Ban in Pa istan". Ten years after privatization, MCB is now in a consolidation stage designed to l oc in the gains made in recent years and prepare the groundwor for future grow th. The ban has restructured its asset portfolio and rationalized the cost stru cture in order to remain a low cost producer. MCB now focuses on three core businesses namely Corporate, Commercial and Consum er Ban ing. Corporate clientele includes public sector companies as well as larg e local and multi national concerns. MCB is also catering to the growing middle class by providing new asset and liability products. MCB loo s with confidence a t year 2005 and beyond, ma ing strides towards fulfillment of its mission, "to b ecome the preferred provider of quality financial services in the country with p rofitability and responsibility and to be the best place to wor ".

1.2. The Mission To become the preferred provider of quality financial services in the country wit h profitability and responsibility and to be the best place to wor . 1.3. The Business MCB is in its over 50 years of operation. It has a networ of over 900 branches all over the country with business establishments in Sri Lan a and Bahrain. The branch brea -up province wise is Punjab (57%), Sindh (21%), NWFP (19%) and Baluc histan (3%) respectively. 2. Principles of Performance 2.1. Customer Focus Over the years MCB has developed strong relationships with its customers by unde rstanding their needs and treating them with respect, dignity and importance. Th e driving force behind its commitment and services is its focus on customers, en suring that it not only meets, but exceeds their expectations. 2.2. Quest for Quality MCB strives to achieve excellence by ensuring that every moment of our time is s pent in adding value, ma ing sure that we do things right, first time, and every time. With this quest for quality, MCB has always ta en initiatives in bringing ban ing into a new arena; from cash to the convenience of plastic; from branch ban ing to internet ban ing and from face-to-face customer interaction to online accessibility. 2.3. Employees Respect MCB encourages diversity and treat each of our employees with fairness. MCB give s constructive feedbac for their continuous development and see suggestions fr om all employees for further improvement. The ban ensures that quality performa nce is ac nowledged and rewarded and exercise utmost responsibility in decisionma ing with regards to our employees. 2.4. Team Based Approach MCB believes in achieving its Mission and Vision by wor ing together as a combin ed group. MCB treats its employees as its internal customers and ensure that the requirements of internal customer focus are always met. Equipped with in-depth product nowledge, and recognizing the strengths in each individual, the ban st rives for optimum-results from our co-wor ers and bringing out pea performances by wor ing towards common goals and objectives in today's dynamic ban ing envir onment. 2.5. Good Corporate Citizenship MCB see s to continuously improve the quality of life in our communities. The ba n realizes that it has a responsibility to the society in which it operates and it see s ways of playing a positive role for the betterment of the community at large for a progressive environment, better living and a brighter future. 3.

Corporate Information Board of Directors

Mian Mohammad Mansha

Chairman

S.M.Muneer

Vice Chairman

Tariq Rafi

Mohammad Arshad

Shahzad Saleem

Sarmad Amin

Mian Umer Mansha

Aftab Ahmad Khan

Atif Yaseen

Mohammad Aftab Manzoor

President & Chief Executive

Advisor

Raza Mansha

Audit Committee

Mian Mohammad Mansha

Chairman

Mian Umer Mansha

Member

Aftab Ahmad Khan

Member

Chief Financial Officer

Ali Munir

Company Secretary

Tahir Hassan Qureshi

Auditors

A.F.Ferguson & Co. Chartered Accountants

Riaz Ahmed & Co. Chartered Accountants

Legal Advisors

Mandiwalla & Zafar Advocates & Legal Consultants

Registered Office

MCB Building, F-6 / G-6, Jinnah Avenue, Islamabad.

Principal Office

MCB Tower I.I. Chundrigar Road, Karachi.

Registrar's and Share Registration Office

THK Associated (Pvt.) Ltd.

Shares Department, Ground Floor, Modern Motors House Beaumont Road, Karachi.

4. Management Committee

from left to right

Mohammad Aftab Manzoor Shahid Sattar Aneeq Khawar Shoaib Qureshi Musaddiq Ijaz Z afar Abrar Naqvi Aamer Hassan Zaidi Chapter 2 Business Operations 1. Ban ing Sector Overview Pa istans ban ing and finance sector grew by over 21 percent from July 2004- Marc h 2005 amid the eight percent expansion in the services sector in Pa istan. Financial sector in Pa istan is going through a fast-paced transition as new gro ups were buying out foreign ban s operations in Pa istan. The number of listed ba n s is also increasing. While the income from core ban ing activity has increasi ng due to higher business volume, earnings are also expected to improve due to v entures into consumer finance, housing finance and enhanced lending to the agric ulture sector. In just four years the ban ing industry has expanded tremendously and now there are more than two dozen commercial and investment ban s operating in the country . Commercial ban s in the private sector had performed well since their inceptio n, registering overall growth in the deposit base and profits. The ban s also ma naged to maintain a healthy credit portfolio. Foreign ban s have a strong presence in all major cities and are targeting high net worth individuals and blue chip companies. Their strategy is quite successfu l as they account for about 34 percent of total sector profits, despite having o nly 15 percent of deposits and 16 percent of advances. During the first six months of the ongoing fiscal year, total assets of all the scheduled ban s increased by Rs 239 billion. Total assets grew by 8.5 percent fr om Rs 2,800 billion in June 2004 to Rs 3,039 billion in Dec 2004. During the fir st six months of 2004-05, there was also an increase of Rs 277 billion in the ne t advances of the scheduled ban s. Net advances grew by 19.3 percent from Rs 1,4 37 billion in June 2004 to Rs 1,714 billion in Dec 2004. 2. MCBs Performance Overview

The first half of 2005 was very tax profits of Rs. 4.2 billion, d in 2004. Profit after tax has period for 2004 and exceeds Rs.

promising for MCB, as the ban has achieved pre compared with Rs. 2.2 billion for the same perio more than doubled compared to the corresponding 3 billion highest ever profit in the history of

M.U.Usmani Mali

Abdul Waheed Salman Ahmed Usmani Ali Munir

MCB. This translates into earning per shares of Rs. 7.43. Advance and deposit increased to Rs. 156 billion and Rs. 241 billion reflecting a growth of 14% and 10% respectively. Additionally the ban s assets expanded by 1 6% during the half year ended 2005 and crossed Rs. 300 billion mar s. Ban s equity (capital and reserves) increased by 41% during the half year, which was due to the issue of right shares and retained earnings. Increase in equity w ould improve the lending limit and would provide the opportunity for significant growth of the ban s balance sheet. This would also help to meet the capital requ irement under Basel Accord II, which will be effective from 2007. Based on continuing growth and consistently outstanding performance, MCB has onc e again received the Euromoney Award 2005 for the Best Ban in Pa istan. MCB has b ecome the only ban to receive the Euromoney Award for Excellence for the fifth time in last six years. In addition, Asia Money has also declared MCB as The Best Domestic Commercial Ban in Pa istan for the year 2005. 3. Products and Services 3.1. Personal Ban ing Deposit Accounts Khushali Bachat Account Khushali Bachat Account, a Rupee savings account is one of MCB Ban s most popular products. Due to the low initial deposit, the account can be opened by people f rom all wal s of life and still avail the facility of daily product profit calcu lation. Mahana Khushali Bachat MCB Monthly Khushali Scheme provides you with a steady income every month. Just purchase a Monthly Khushali Certificate and you will enjoy a steady income of yo ur total deposit every month. Pa Rupee Savings Account

In addition, you have access to a countrywide ATM networ convenient cash access ibility 24 hours a day. The facility also provides you with unlimited daily tran sactions with a limit on maximum withdrawal amount through the ATM machines. Pa Rupee Current Account MCBs Pa Rupee Current Account offers you the convenience of unlimited withdrawal s i.e. access to your funds whenever you want without any notice. There is no li mit on the number of transactions you ma e in a day plus you can avail finance f acility up to 75% of the total deposit. In addition, you have access to a countrywide ATM networ convenient cash access ibility 24 hours a day. The facility also provides you with unlimited daily tran sactions with a limit on maximum withdrawal amount through the ATM machines. Pa Rupee Term Deposit

MCBs Pa Rupee Savings Account offers you attractive returns on your Pa vestment.

Rupee in

MCB Pa Rupee Term Deposit gives a higher rate of return. It gives you choice of 1 month, 3 months, 6 months, 1 year, 2 years, 3 years, 4 years and 5 year term deposits. Saving 365 The MCB Saving 365 calculates profits on a daily product basis and gives you the facility of unlimited withdrawals. Foreign Currency Savings Account MCBs Foreign Currency Savings Account offers you attractive returns on your Forei gn Currency investment. You can invest in any of the four currencies i.e. US Dollar, UK Pound Sterling, Japanese Yen or Euro Your foreign currency account is exempted from Za at and withholding tax Foreign Currency Current Account MCBs Foreign Currency Current Account offers you the convenience of unlimited wit hdrawals i.e. access to your funds whenever you want without any notice. There i s no limit on the number of transactions you ma e in a day. MCB Foreign Currency Term Deposit MCB Foreign Currency Term Deposit gives a higher rate of return. It gives the ch oice of 1 month, 3 months, 6 months, 1 year, 2 years, 3 years, 4 years and 5 yea r term deposits. Dollar Khushali Account The Dollar Khushali Account, a Dollar based account was introduced in 1993 at se lected MCB Ban branches. Today, you can open a Dollar Khushali Account at over 200 branches in Pa istan. Loan Products MCB Business Sarmaya MCB Business Sarmaya is the best Running Finance facility against your residential property which empowers you to manage your business dealings better. So act tod ay and get MCB Business Sarmaya and thus improve your business, avail lucrative opportunities and expand your business, with absolute satisfaction of cash flows . MCB Car4u Life is li e a chess board. You plan your career options. You analyze your busin ess moves. But when you really want to improve your life, you ma e a power move. MCB CAR4U Auto Finance is the power move that assists you in more ways than you ever imagined. It is affordable, with lowest mar up, flexible conditions, easy processing and above all, no hidden costs. MCB Pyara Ghar Some destinations require a long wait. Li e waiting for a home of your own. But with MCB Pyara Ghar it is now easy to step into your home and start living a rea

l life. MCB Pyara Ghar is an ideal Home Finance from your own ban that lets you Purchas e, Renovate or Construct your home the way you have always wanted. Having your o wn home was never so easy Easy Personal Loan MCB Easy Personal Loan provides you with the financial advantage to do things yo u've always wanted to but never had the sufficient funds for. Ta e that much-nee ded holiday. Buy a car. Refurnish your house. Purchase a new TV. Finance a bette r education for your children. MCB Master Card Since the beginning of time, people have tried to find more convenient ways to p ay, from gold to paper money and cheques. Today, money is moving away from disti nct hard currencies and towards universal payment products that transcend nation al borders, time zones, and, with the Internet, even physical space. Plastic or "virtual" money, credit, debit, and electronic cash products, inevitably will re place cash and cheques as the money of the future. MCB Rupee Traveler's Cheques MCB Rupee Traveler's Cheques were first introduced in 1993 as safe cash for trav eling and travel related purposes. The product has been extremely popular and is preferred over cash by customers while traveling and in all wal s of life. MCB Rupee Traveler's Cheques- The safest way to Carry Cash 3.2. Corporate Ban ing Cash Management Services MCBs networ of over 900 branches in Pa istan enables it to collect and disburse payments efficiently with its cash management services. This also enables it to offer you a choice of paper based or electronic fund transfer solutions includin g collection amounts, cross branch on- line transactions etc. Wor ing Capital Loans Based on the customers specific needs, the Corporate Ban offers a number of diff erent wor ing capital financing facilities including Running Finance, Cash Finan ce, Export Refinance, Pre-shipment and Post- shipment etc. Tailor- made solution s are developed eeping in view the unique requirements of your business. Term Loans MCB offers Short to Medium Term Finance to meet capital expenditure and short te rm wor ing capital requirements of our customers. The loans are structured on th e basis of underlying project characteristics and cash flows of the business. Trade Finance Services Under Corporate Ban ing MCB offers trade finance services that include an entire range of import and export activities including issuing Letters of Credit (L/Cs ), purchasing export documents, providing guarantees and other support services.

3.3. Online Services MCB ATM Services With a solid foundation of over 50 years in Pa istan, with more than 750 automat ed branches, 269 online branches, over 222 MCB ATMs in 41 cities nationwide and a networ of over 12 ban s on the MNET ATM switch, MCB is positioned at the fore front of the ban ing industry in Pa istan. This success has been possible becaus e of a never-ending drive to achieve higher levels of excellence, constantly str iving to raise the level of performance. MCB Mobile Ban ing At the forefront of technological excellence, MCB proudly introduces MCB MOBILE BANKING. The convenience of accessing your account balance information and mini statements whenever you want or wherever you may need them, with comfort and pea ce of mind. MCB Call Center Keeping up with ban ing services can be tedious but not with MCB Ban , where pho ne service is at your fingertips. Just dial our Call Centre from the comfort of your home or office or wherever you happen to be. It offers basic ban ing servic es for your convenience, eliminating the need for you to ma e unwanted trips to your branch. MCB Smart Card MCB now brings you MCB SmartCard -a secure and convenient instrument of payment with unmatched functionalities. It provides 24-hour direct access to your ban a ccount. The convenience and flexibility of MCB SmartCard will help you live a smarter li fe. It not only helps you manage your expenses, but also eliminates undue intere st on your day to day credit card transactions. Your balance is always within yo ur reach and you spend accordingly. MCB Debit Card Now MCB brings a secure, convenient and quic payment facility that enables you to do purchasing by using your existing MCB ATM / MCB Smart Card as a DEBIT CARD . 3.4. Virtual Ban ing MCB Virtual Internet Ban ing offers you the convenience to manage and control yo ur ban ing and finances when you want to, where you want to. MCBs Virtual Interne t Ban ing facility is simple and secure. And its free of cost. With MCB Virtual Internet Ban ing you can access any of the ban ing services, 24 hours a day, 7 d ays a wee and throughout the year. MCB Virtual Internet Ban ing offers a wide range of online services which ma es your ban ing accessible anytime and from anywhere. Detailed Account Summary of all listed accounts.

 Mini-statements of each of the listed accounts showing recent transaction histor y for that account(s). Statement-by-Period of each of the listed accounts, based on the period specifie d. Immediate or Scheduled Transfer of Funds between your own accounts, as well as t o third-party accounts setup as beneficiaries, maintaining accounts with MCB. Scheduling of One-Time as well as Recurring Funds Transfers. Payment of utility bills for registered Utility Companies. Immediate or Scheduled Bills Payment. Scheduling of One-Time as well as Recurring bi ll payments. Option for Full or Partial payment based on the payment conditions sp ecified by a particular Utility Company. Bul Salary Transfer for Corporate Customers, to facilitate them in paying salar y to the corporate employees, who maintain accounts with MCB. Bul Funds Transfer for Corporate Customers. Cheque Boo Request for any of your listed accounts. Payment/Transfer Alerts for reminding, in advance, prior to the processing of sp ecified payments and transfers. Personal Alerts for reminding of pre-specified events and occasions. 3.5. Islamic Ban ing Deposit Schemes For customers who are loo ing for a deposit opportunity where they can purse the ir funds and reap halal returns on it, we offer the following products: Al-Ma hraj Saving Account Al-Ma hraj Ianat Account Al-Ma hraj Term Deposit Fund Based Facilities Ijarah Products MCBs Islamic Ijarah, analogous to the English term 'leasing, is based on the Ijarah wa Iqtina concept which means the sale of the asset to the lessee after the Ijar ah has matured. Under this scheme, MCB will be the owner of the asset, and the c ustomer (lessee) will be given the asset to use for a certain period of time in return for monthly rental payments. MCB will give a separate unilateral underta ing that it will offer to sell the asset to the customer (lessee) at the maturit y of the Ijarah agreement at a price that may be equal to the security deposit a mount, hence the term Wa Iqtina. Types of Ijarah o Car Ijarah o Equipment Ijarah

4. MCBs Competitive Strategies To be competitive the Ban has further reinforced its position in the Consumer B an ing arena by streamlining and re-launching the consumer financing products an d introducing more convenience based solutions. With the re-launch of auto finan ce and house finance products, the Ban pushed the products with full thrust. Th e Ban has also launched a running finance facility against mortgage of property . Technology continued to play an important role in improving and expanding produc t offerings. The Ban introduced more IT based products to cater to the changing lifestyles and needs of the customers. MCB Virtual-Internet Ban ing was launche d with wide ranging ban ing solutions for the customers ranging from individual to corporate customers and it has become the most preferred Internet ban ing sol ution in the country. MCB also had the privilege of being the first Ban in Pa istan to launch the com prehensive bill payment facility through its alternate delivery channels which i nclude Internet Ban ing, ATMs and MCB Call Centre, currently with six payment pa rtners. Similarly, the Ban also too initiatives to increase the usage of debit facility. To provide timely and updated information, MCB has also provided a ne w loo to its website which is user friendly and considerably easy to browse. The Islamic Ban ing initiative has been very successful in attracting new custom er, both individuals and companies. Similarly, those relationships, which were c onfined only to current account facility, have grown into stronger business rela tionships. The branch networ was expanded to Lahore and Multan during the last year and recently been extended to Hyderabad and Faisalabad. The Ban plans to f urther expand its Islamic Ban ing branch networ to other metropolitan areas and also to introduce new sharia compliant ban ing solutions to a wider range of cu stomers for satisfying their individual and business needs. Some wide-ranging new strategic initiatives were also ta en up which will be imp ortant for the Ban in years to come. A private company has been formed in Hong Kong (fully owned subsidiary of MCB) in partnership with Standard Chartered Ban , handling trade transactions of select countries in the Asia-Pacific region. It is projected to earn US$ 1 million in its first year of operations. To increase its international presence, the Ban will be opening its representative office in Dubai and entering into major strategic alliances with ban s in the UAE/ espe cially for mar eting our consumer ban ing products to non-resident Pa istanis. F urthermore, feasibility is also being carried out for entering other internation al mar ets.

MCB's operations continued to be streamlined with focus on rationalization of ex penses, re-alignment of bac -end processing to increase productivity, enhancemen t of customer service standards, process efficiency and controls. The Ban has t a en the lead in introducing the innovative concept of centralizing Trade Servic es in the country by providing centralized foreign trade services to branches wi th a view to improve efficiency, expertise and reduce delivery cost. Management of Human Resources has been one of our core focus areas. MCB is commi tted towards attracting, retaining and motivating outstanding people. Challenge for MCB is to provide an environment in which employees can better realize their potential. The Ban introduced 'reward for performance' where high potential of ficers were identified and rewarded accordingly. In view of the competitive envi ronment, the Ban is focusing on performance and introducing a more robust perfo rmance management system. MCB is also strongly committed to training its staff a t all levels.

The Ban will also be implementing the full suite of the latest version of SYMBO LS Version 8. MCB Ban will run SYMBOLS eFinance modules to deliver personalized services to its customers over multiple delivery channels, while SYMBOLS Enterp rise Operations Center will serve as its core ban ing transaction-processing eng ine. By implementing SYMBOLS, MCB Ban aims to raise the level of its customer s ervice and its time to mar et in new product offerings for its three core ban in g businesses in Corporate, Commercial and Consumer Ban ing - retaining its mar e t leadership as Pa istan's progressive Ban . Chapter 3 Learning As A Student 1. Duties & Accomplishments

The duties that I performed and the thing I learned each day are given as follow s: July 15, 2005 Learned basic operations of remittance department Learned how to ma e entries and vouchers for Incoming TT(Telegraphic Transfer) Made vouchers and entries for Incoming TT Observed other operations e.g. PO (Pay Order), DD (Demand Draft) July 16, 2005 Learned ban charges for PO, DD, TT & MT (Mail Transfer) Learned how to ma e entries and vouchers for Outgoing TT(Telegraphic Transfer) Made few Outgoing TT Learned & Made Inter-Branch Credit Advices against the chec s received from oute r city branches July 18, 2005 Learned about the payment against PO & DD received from other branches (usually the first activity in the remittance dept.) Learned how to issue a PO

Made Incoming and Outgoing TT Made Inter-Branch Credit Advices against the chec s July 19, 2005

Made entries against the TT and MT in the Day Boo

During my internship in MCB I wor ed in Remittances, Advances, Foreign Exchange and Customer Service Office department and I successfully completed all the tas /duties that were assigned to me.

 Made Debit vouchers against the TT, PO & DD charges Made Credit vouchers (contra) against the TT, PO & DD charges Made Incoming and Outgoing TT Made Inter-Branch Credit Advices against the chec s

July 20, 2005 Learned Incoming & Outgoing TT Entries in the Daily Voucher Record Sheet Learned how to ma e DD and PO Made Debit vouchers against the TT, PO & DD charges Made Credit vouchers (contra) against the TT, PO & DD charges Made Incoming and Outgoing TT July 21, 2005 Learned basics of Remittance Software System Made DD and PO entries in the Daily Voucher Record Sheet Made Inter-Branch Credit Advices entries in the Daily Voucher Record Sheet Made Incoming and Outgoing TT Made Inter-Branch Credit Advices against the chec s

July 22, 2005 Learned about different Stamps on the PO Learned and made entries and vouchers against Incoming MT Made Incoming and Outgoing TT Made Inter-Branch Credit Advices against the chec s

July 25, 2005 Learned and recorded the entries against Incoming MT Made Incoming and Outgoing TT Made Inter-Branch Credit Advices against the chec s

Issued Credit Advices against DD

Made entries in the Day Boo

Made entries in the Day Boo

Made entries in the Day Boo

Made entries in the Day Boo

July 26, 2005 Learned PO and DD issuance in detail Made the entries against Intercity Received Chec s Made Incoming and Outgoing TT Made Inter-Branch Credit Advices against the chec s July 27, 2005 Got more information about Remittance Software System Learned how to ma e cancellation entries in the Remittance Software System in ca se of any discrepancy Made Debit vouchers against the TT, PO & DD charges Made Incoming and Outgoing TT Made Inter-Branch Credit Advices against the chec s July 28, 2005 Learned how to cancel a DD Made Incoming and Outgoing TT Made vouchers for incoming MT Made Inter-Branch Credit Advices against the chec s Issued Credit Advices against DD July 29, 2005 Learned how to ma e entries against the incoming TT for which the beneficiarys ac count in some other ban Made Incoming and Outgoing TT Made Inter-Branch Credit Advices against the chec s

July 30, 2005 Was moved to Credits, got basic information about different operations of Credit s department Learned about Running Finance against the Saving Certificates also called Instan t Finance Studied few pages of Credit Manual Studied a Instant Finance Case Learned about the entries against Monthly Installment for Car Financing

Made entries in the Day Boo

 Made Daily Voucher Sheet August 1, 2005 Learned basic types of financing Read Running Finance in detail from manual Studied a Running Finance Case Made Vouchers Made Daily Voucher Sheet August 2, 2005 Learned about the different documents required for Credit Investigation Learned about the documents required for Running Finance Learned the Concepts of Demand and Cash Finance Made Vouchers Made Daily Voucher Sheet August 3, 2005 Studied Export Refinancing from Manual Made voucher for partial Adjustment of CF (Cash Finance) Filled Credit Proposal cum Sanction Advice MCB Instant Financing, BBFS (Borrower B asic Fact Sheet) and Application for Finance for renewal of 3 cases of CF. Made Lease Statement Made Daily Voucher Sheet August 4, 2005 Studied Documentation/Collateral Guidelines Made Disbursement Status-Leasing Statement Made CF Vouchers Made Voucher Sheet Made entries for monthly mar up against RF (Running Finance) August 5, 2005 Studied other types of Export Financing e.g. FAFB (Finance Against Foreign Bills ), FBP (Foreign Bills Purchased) Studied Sanction Advice & Approval for Financing Made Voucher and Voucher Sheet

 Studied a Credit Report August 8, 2005 Learned General Documentation for financing Learned about FIM(Finance against Imported Merchandise) Made Daily Voucher Sheet August 9, 2005 Learned documentation requirement for each type of financing Made Vouchers Made Daily Voucher Sheet August 10, 2005 Made monthly entry in the Mar -up Recovery Register Made Letter to Auditor Made Vouchers Made Daily Voucher Sheet August 11, 2005 Learned about L/C documents Learned basics of Foreign Exchange operations Made Voucher Sheet August 12, 2005 Learned about different L/C related terms and definitions Learned about Payment against Foreign Currency Chec s Learned about Foreign Inward Telegraphic Transfer Made Voucher Sheet August 13, 2005 Made vouchers for Foreign Currency Cash withdrawal Made vouchers for FITT(Foreign Inward Telegraphic Transfer) Made Voucher Sheet August 15, 2005 Learned about ban charges against L/C Learned diff. types of SWIFT messages

 Made Vouchers Made Daily Voucher Sheet August 16, 2005 Wor ed as CSO(Customer Service Officer) because CSO was on leave and performed t he following activities: o Attended phone calls o Attended customer inquiries o Received ATM forms o Received and entered daily DAK o Issued ATM cards

o Made charges vouchers for TT/DD/PO August 17, 2005 Studied few chapters of Foreign Exchange Manual Learned about diff. types of L/Cs Learned about diff. parties involved in L/C Learned about Payment modes for L/C Made Vouchers Made Daily Voucher Sheet August 19, 2005 Wor ed on the seat of A/C Opening/Chec Collection/Loc ers because the Madam on this seat was on leave, so learned and performed the following activities: o Opened three accounts

o Received Chec Boo Issuance Requisition August 20, 2005 Opened new accounts

Received Chec Boo Issuance Requisition

Made Vouchers

Made CCs(Chec

Collection)

Issued chec

boo s

o Issued chec

boo s

o Issued balance Certificates and Ban

Statements

August 22, 2005 Opened new accounts

Received Chec Boo Issuance Requisition Made CCs Made Vouchers August 23, 2005 Wor ed as CSO(Customer Service Officer) August 24, 2005 Opened new accounts Issued chec boo s Received Chec Boo Issuance Requisition Made CCs August 25, 2005 Opened new accounts

Received Chec Boo Issuance Requisition Made Vouchers August 26, 2005 Sorted Foreign Currency Signature Verification Cards Opened new accounts

Received Chec Boo Issuance Requisition

Made Electricity Bills Vouchers August 27, 2005 Opened new accounts Issued chec boo s Received Chec Boo Issuance Requisition

Made CCs(Chec

Collection)

Made CCs(Chec

Collection)

Issued chec

boo s

Issued chec

boo s

Issued chec

boo s

 Made SUI GAS Bills Vouchers Made Telephone Bills Vouchers Made Electricity Bills Vouchers Bibliography The major sources of information and help were: Articles and Reports Ban ing sector grows by 21.8%, Daily Times Small ban s in the private sector gear up for mergers, acquisitions by MONEM FAROO QI, February 10, 2005, The Nation MCB Annual Report 2004 MCB Half Yearly Report 2005 Websites

Annexure Broachers

Business Sarmaya: Virtual Ban ing: Call Centre: Islamic Ban ing:

About Us Privacy Policy Sitemap Contact Us

visit www.mcb.com.p

http://www.mcb.com.p