CHAPTER I Problem: The main aim of this study is to examine the welfare measures of employees in TNSTC.

Labour welfare Definition:

(i) According to ILO, Labour welfare refers to such activity, services, facilities and

amenities as may be established or undertaking to enable the person employed in them to perform their work in healthy, safety surrounding and provided with amenities for good health & high morale.
(ii) According to committee in labour welfare, labour welfare refers to services, facili-

ties, communities, canteen, restrooms, recreation facilities sanitary & medical facilities arrangement for travel to and from place of work and for accommondation of workers employed and their distance from their home and such other services amenities facilities including social & security measures as contribute to the condition under the workers are employed. Labour welfare: Welfare includes anything that is done for comfort improvement of employees its provided over above the wages. It helps in keeping the motivate & motivation of the employees. He as to retain the employees for longer duration. The welfare meanings need not be in monitory terms but in any kind or forms. Employee welfare includes:
Monitoring of working conditions of creation of industrial harmony through infra-

structure for health. It insurance against decrease of Accident & employment for the worker & their familiar.
These are directed by employers towards providing the employees with certain fa-

cility and services in addition to wages or salaries.

PRINCIPLES FOR SUCCESSFUL IMPLEMENTATION OF WELFARE TIVITIES:

AC-

The success of welfare activities depends on the approach which has been taken into account in providing such activities to the employees. Welfare policy should be guided by idealistic morale and human value. Every effort should be made to give workers/ employees some voice in the choice of welfare activities so long as it does not amount to dictation from workers. There are employers who consider all labour welfare activities as distasteful legal liability. There are workers who look upon welfare activities in terms of their inherent right. Both parties have to accept welfare as activities of mutual concern. Constructive and lasting Progress in the matter of social justice can be achieved only if welfare activities are accepted as essential factors in the progress of the business organization Labour welfare is dependent on certain basic principles. The following are the principles on which successful implementation of welfare programmes depends :
1. Adequacy of Wages: Labour welfare measures cannot be a substitute for wages.

Workers have a right to adequate wages. But high wage rates alone cannot create healthy atmosphere, nor bring about a sense of commitment on the part of workers. A combination of social welfare, emotional welfare and economic welfare together would achieve good results.
2. Social Liability of Industry: Industry, according to this principle, has an obligation

or duty towards its employees to look after their welfare. The constitution of India also emphasizes this aspect of labour welfare.
3. Impact on Efficiency: This plays an important role in welfare services, and is

based on the relationship between welfare and efficiency, though it is difficult to measure this relationship. Programmes for housing, education and training, the provision of balanced diet and family planning measures are some of the important programmes of labour welfare which increases the efficiency of the workers, especially in underdeveloped or developing countries.

4. Increase in Personality: The development of the human personality is given here

as the goal of industrial welfare which, according to this principle, should counteract the baneful effects of the industrial system. Therefore, it is necessary to implement labour welfare services. Both inside and outside the factory, that is, provide intra-mural and extra-mural labour welfare services.
5. Totality of Welfare: This emphasizes that the concept of labour welfare must

spread throughout the hierarchy of an organization. Employees at all levels must accept this total concept of labour welfare programme will never really get off the ground.
6. Co-ordination or Integration: This plays an important role in the success of wel-

fare services. From this angle, a co-ordinated approach will promote a healthy development of the worker in his work, home and community. This is essential for the sake of harmony and continuity in labour welfare services.
7. Democratic Values: The co-operation of the worker is the basis of this principle.

Consultation with, and the agreement of workers in, the formulation and implementation of labour welfare services are very necessary for their success. This principle is based on the assumption that the worker is "a mature and rational individual." Industrial democracy is the driving force here. Workers also develop a sense of pride when they are made to feel that labour welfare programmes are created by them and for them.
8. Responsibility: This recognizes the fact that both employers and workers are re-

sponsible for labour welfare. Trade unions, too, are involved in these programmes in healthy manner, for basically labour welfare belongs to the domain of trade union activity. Further, when responsibility is shared by different groups, labour welfare work becomes simpler and easier.
9. Accountability: This may also be called the Principle of Evaluation. Here, one re-

sponsible person gives an assessment or evaluation of existing welfare services on a periodical basis to a higher authority. This is very necessary, for then one can judge and analyze the success of labour welfare programmes.
10. Timely: The timeliness of any service helps in its success. To identify the labour

problem and to discover what kind of help is necessary to solve it and when to pro-

vide this help are all very necessary in planning labour welfare programmes. Timely action in the proper direction is essential in any kind of social work.

Last, but not the least is the fact that labour welfare must aim at helping workers to help themselves in the long run. This helps them to become more responsible and more efficient.

Objectives: To explore the various facilities provided to the employee. To analyse the effectiveness of employees welfare. To identify the employees satisfaction towards the welfare measures provided to them. To suggest suitable recommendation to improve employee welfare measures in TNSTC. Scope of the study: The problem of the study is WELFARE MEASURES OF EMPLOYEES IN TNSTC. Top management is in need of the feedback about the effectiveness of welfare facilities provided by them. This study will help to know about the employees opinion towards the welfare facilities provided by the organization.

Limitations of the study: 1. This study based on a limited number of sample only 2. It depends on primary data only 3. This study concentrates only on the welfare measures of employees in TNSTC
4

CHAPTER II REVIEW OF LITERATURE

Labour welfare Definition:
(iii) According to ILO, Labour welfare refers to such activity, services, facilities and

amenities as may be established or undertaking to enable the person employed in them to perform their work in healthy, safety surrounding and provided with amenities for good health & high morale.
(iv)According to committee in labour welfare, labour welfare refers to services, facili-

ties, communities, canteen, restrooms, recreation facilities sanitary & medical facilities arrangement for travel to and from place of work and for accommondation of workers employed and their distance from their home and such other services amenities facilities including social & security measures as contribute to the condition under the workers are employed.

Literature review:

In his book arun moapa says that the encyclopedia of social science defines labour welfare as the volundry efforts of the employers to estaplish with in the existin industrial system workin and sometimes living and cultural condition of the mar ket

Sri Deenathayalan in his research in 1986 found that the effective welfare facilities such as canteen facilities medicalbenefites scheme and maternity benefits contribute towards the maintaining ood industrial relation

Report of royal commission observed that the extension of labour scheme may be regards as a wise investment which should be and usllay does bring a protafble Sri N. Balamurunathan in his research found out that there is close relationship between the healthy working contion and the attiude of workers towards their works and conetial working working con .diction will reduce the absenteeism to a great extent

The report committee on labour welfare in 1969 defines labour welfare as such services facilities amenities as adequate canteen rest and recreation facilities sanitary and medical arrangement for travel to and from place of work and for accommodation of workers employed at a distance social security measures as a contribute to the condition under with workers are employed

In this book Satyr Precisian says that adoring to angels it is the source of wealth whereas jives says labour is the effort bodily or mental put forth both human beings not exclusively for the shake of pleura immediate associated there with but party or wholly with view to the earn on economic reward

In this book Sharma says that labour welfare cane defined as efforts to make life worths living for workmen suchsrvices facilities and amenities labour welfare services include all welfare work with in out side establishment statutory and non statuary welfare facilities under taken by the employers government trade union or voluntary agencies

In this book Michal Armstorng saythat labour welfare services may be provided for matters concerning employers which are not immediate connected with their job although they may be connected generally with their place of work these matters will counsel in personnel problems assistance with problem of healthy or sickness and special services for retried employees

In his book Agarwal and Jain says that labour welfare has been defined in sever always and is therefore understand in varies Wage in country precise definition of them is thus some what difficult as mar rather jams Todd remarks aptly aeries of sharply diverse option on exist on the motives and merits of industrial welfare of work

In this book Sharma and Bingo say that Labour welfare is the voluntary efforts by the employers to provides best condition of employment in their own industries

In this book Arun Monappa says that welfare in India industry implies the provisions of medical and educational services and facilities arises from social responsibilities of industry a desire for upholding democratic values and a concern for employees

The objectives of introducing labour welfare scheme is to secure and improved standard of living for the workers which results in the increase in their productivity affiance

In this book Aurora says that in a resolution in 1947 ilk defined labour welfare as such services facilities and amentias inadequate canteen rest recreation facilities arrangements of travels to and from work and for the accommodation of workers employed at a distance from their houses and such other services amentias and facilities and contribute to improve the condition under which workers employed

In this book Mamoria Saysthat to national commission on labour welfare observes the stator have not properly and adequately provide in several causes particular small and medium size units the standards are distinctly poor in different components of welfare include sanitation washing first aid appearance restroom facilities dirking Water canteen the general impression the and adequate

In this book Aarwal according to Joshi the labour welfare work covers all the efforts which the employers make for benefit of employers over above the minimum standards working conditions fixed the factory act and above provisivins against accident old age unemployeement sickness

In this book Tripathi according to oxford dictionary defines labour welfare as efforts to make life worth living for workmen In his book Tripathi labour welfare services under two heads intramural and extramural services are those services which are provided with in factory such as safety heath and counseling services and education medical and transport

In his book of Mufti her says that industrial labour measures and problem of social security it is proper to understand the characteristic of industrial labour and factors which both promote efficiency and stand on its way

According to proud, welfare work refers to the effort on the part of employee to improve within in the existing Industrial system, the condition of employment in their own factories.

CHAPTER-III 3.1 INDUSTRY PROFILE

Overview: The Indian Roadways play a crucial role in connecting the different parts of India over the years after independence there has been an extensive development of the network of roads across the length and breath of India. Road network of India is the largest road networks (3.314 million kilometers) in the world. Indias road network consist of national highways, state highways, district roads and village roads National highways connect states, states capital, big cities and ports. National highways carry approximately 40% of the total traffic but they are only 2% of the entire road network. Where as state highways are considered as the main roads of the state. Major cities of the states and capital of the state are connected by state highways. While district roads connecting with major roads and village roads provide linkage to other roads in order to meet their daily heeds and access to hereby markets.

History:
Roadways in India have come a long way. Starting from the pug dandies (a small created naturally due to frequent walks) of earlier times to the present day Rajpath of Delhi, the country has crossed many spheres of road travel. The thread but bind. The nation together is truly a do serving metaphor for a network that is one of the largest in the world. In the atharva veda, we find references to road construction and information on precautions to be taken. Kautilyas Arthasastitra mentioned about mechanism of roads for chariots and stresses upon the traffic rules and road safety. With the development of culture and trade,cities to Vaishali, sravasti, Rajagriha, Kurukshetra and Vjjaini had roads to

facilitate socioeconomic intermingling, Viiaini capital of Avanti was an important trade center and connected with northern trunk routes to modern Bharuch, an important sea port. Roads also worked as in road to the development of civilization, and provided human begins a corridor of communication for renturing out to newer frontiers of achievements.

Present scenario:
Today alternative modes of transport are on the unwell. Yet almost all this, Road transport is still the dominant mode of transportation both for moving goods and passengers. India has a huge network of roads comprising of national highways, State highways, Major district Roads and Village and other roads. Here is the list of existing roadways in India with their respective length at present. National Highway State Highways District roads Village roads 66,754 km 1,28,000 km 4,70,000 km 26,50,000 km

Importance:
Roads are the vital facilities of the company possible trade and commerce. Roads are most preferred modes of transportation and considered as one of the cost effective modes of transportation. Roads are easily accessible to each individual. Roads facilitate movement of both men and materials anywhere within a country. It helps in Socio- economic development as well as brings national integration. It provides linkages to other modes of transportation like railways, airways and shipping etc. An efficient and well established network of roads is desired for promoting trade and commerce in any country and also fulfills the needs of a sound transportation system for sustained economic development road transport is contributing 3.69 % to GDP where as all transportation modes are contributing a total of 5.5% to GDP.

Road transit systems India:

Al the states in India have their own state road transport corporation. This corporation not only takes care for providing transit facility within their own state but also to the neighbouring states. This helps the public in transportation and gives them to choice to travel with travelling in different states of India is very easy, if you are aware about the transit facility being offered by different state road transport corporation or undertakings or institutions authorized by the Ministry of transportation or by the state government authorities. Every transport corporation runs buses within their state, and provides interstate connectivity. Some of the transport organization does provide city services, when there is no local city transport facility. Major cities do have their own transport vehicle and staff to operate regular city services . Some well known cities where there are separate entities being setup to provide transit facility to the public are , Mumbai (Bombay), Banglore, Ahemadabad and many other cities. They all run daily regular services within the city to some of the adjoining areas of the city. They provide affordable, comfortable and timely service to the public. Over and all these, private transit providers play a major role in connecting major cities of states in India. Wheather it is from Mumbai to Delhi, Chennai to Banglore or from Mumbai to Ahemadabad, they are tough competitors serving the public and running excellent bushess . With lots of profit, and some with loss, overall their transit. Villages still face problem finding the right transportation. They have own ways of transportation, and transit facility, they use different kinds of vehicles for travelling from one place to the other. Every state has their own favorite vehicle that people use most often. Gujarat district and villages where the state transport does not run buses, people use a vehicle called chhagado or Chkado for transit to nearby villages or to go to main bus stations other vehicles being used are Camel, carts, matadors, auto rickhaws, trucks ( sometimes people are transported instead of goods); again over all people find their own way to travel to the destination. Following is a list of transport corporation that is providing transport facility to passengers in India. Karnataka State Road Transport Andhra Pradesh State Road Transport
10

 Tamil Nadu State Road Transport Maharashtra State road Transport Goa State Road transport Himachal Pradesh state road Transport Gujarat State Road Transport Rajasthan State Road Transport Kerala State Road Transport Uttar Pradesh State Road Transport Jammu Kashmir State Road Transport Delhi State Road Transport Mizoram State Road Transport Arunachal Pradesh State Road Transport Orissa state Road Transport Utharanchal State Road Transport Assam state Road Transport

KSRTC overview:
Karnataka state road Transport corporation Public transit facility in Karnataka is provided by different state government authorities for helter facility to its passengers. There are about four units providing public transit namely banglore Metropolitan transport corporation ( BMTC), North east Karnataka Road transport corporation (KSRTC). KSRTC has approximately 4000+buses in its fleet and it carries about 2 million passengers daily.

11

APSRTS overview:
Andhra Pradesh State Road Transport corporation provides transit facility in the state of Andhra Pradesh. It has in its fleet approximately 18000t buses. Due to its strength in terms of the fleet, the number of miles it covers daily, the total number of employees and connections to the adjacent states, APSRTC is considered as the largest transport undertaking in the world. APSTC runs intercity and inter district buses within the state of Andhra Pradesh. It also runs interstate routes connecting to the adjacent states of Tamil Nadu, Orissa, Karnataka and Maharashtra.

KTC Goa Transportation:

Kadamba Transport corporation The kadamba Transport corporation or the K. T. C of the government of Goa runs a large number of Interstate and Intercity bus services . Travel to Goa is also provided by Maharashtra state road transport corporation of Karnataka. Private companies Provide bus services to Goa from almost all of the states in India. Intercity bus services cover almost all of Goa and are very popular amongst the transit passengers and is uses by so many people every day. KTC is a Government of Goa road transport undertaking and it is heavily subsidized by the government.

PSRTC overview:
Punjab State Road Transport corporation Intially the corporation operating with a meager investment of Rs. 25.00 lakhs and the fleet of 60 buses covering 11,107 daily scheduled kilometers on 15 routes with 345 employees. At present the PRTC has approximately 800t buses, 529 routes. The PRTC provides services not only on intercity villages with hereby towns and cities.

UPSRTC overview:
12

Uttar Pradesh State Road Transport corporation UPSRTC provides transit service to its passengers in Uttar Pradesh and to the neighbouring states of Uttar Pradesh to Himachal Pradesh, Punjab, Haryana, Rajasthan, Bihar and Madhya Pradesh. It has connecting services to Delhi and to the places in Uttaranchal. It has over 6800 buses covering the entire state of Uttar Pradesh and the neighbouring states. It has more than 309 bus stations.

DTC overview:
Delhi Road Transport corporation DTC ids operating Interstate services in 6 states and U. T. chabdigarh viz. Haryana, Punjab, Uttar Pradesh, Himachal Pradesh , Rajasthan and Jammu & Kashmir the corporation is operating about 133 Interstate routes with aabout 727 buses. DTC runs Air conditioned deluxe. Deluxe with push back seats, Semi- Deluxe , Ordinary buses on interstate routes. The buses are having curtain, fans, Comfortable cushion facilities as well as Airsuspension for smooth and safe ride. Just like RSRTC and KSRTC, DTC is known for its air conditioned and deluxe interstate bus services. DTC provides on efficient, comfortable, reliable, economical and properly coordinated bus services to the commuters of Delhi and adjoining states.

3.2 COMPANY PROFILE: Introduction:

Kanyakmari is the southern part of India. In kanyakumari district there are several villages and in the olden people travelled through bull carts, horse and through walk. When Kanyakumari district was under the control of Travancore- Cochin state.

Mr. Pioneer kumara swami was the first man who operates the bus in kk District with eight seats consequently on the state re- organization act kanyakumari district was merged with madras state government during November 1956.
13

Hence the services operated by the Travancore state were taken over by madras branch state transport department. At the time there were only two branches madras branch and kanyakumari branch.

In 1971 for the administrative convenience, the madras state transport depart,ent was divided in to 4 regions namely. Madras region Trichy Region Salem Region Kanyakumari Region At this stage more or less all the routes operated by the private companies in kanyakumari district are nationalized by the government of Tamil Nadu. To avoid the accumulation of funels earned by the private companies and also for the administrative purpose the Madras state transport department was divided in the above 4 regions in 1971.

Finally in consequence of the nationalization of the bus services, the government of Tamil Nadu decided to form transport corporation. So the government set up a committee under the chairmanship of Thiru. Pattabi Raman.

The committee recommended inter area, which the viable size of corporation may be 350 to 600 in fleet strength. I,e, when the number of fleet strength exceeds about 600, the corporation will be bifurcated and it includes the infrastructure facilities, workshop facilities etc. Accepting these recommendations of the committee, the government of Tamil Nadu decided to bifurcate the Kattabomman transport corporation which had the fleet strength of more then 600, in to two namely.
14

 Kattabomman transport corporation limited with Tirunelveli as head quarter and Nesamony transport corporation limited with Nagercoil as head quarter

At the time there are 13 state owned transport corporations all over Tamil Nadu namely Pallavan Transport Corporation Limited Thiruvalluvar Transport Corporation Limited Pandiyan Roadway Transport Corporation Limited Cholan Transport Corporation Limited Cheran Transport Corporation Limited Anna Transport corporation Limited Thanthai Transport Corporation Limited Maruthu Transport Corporation Limited Kattabomman Transport Corporation Limited Jeeva Transport Corporation Limited Pattukottai Azhgiri transport Corpoation limited Theen Chinnamalai Transport Corporation Limited Rani Mangammal Transport Corporation Limited.

Tamil Nadu state transport corporation ( Madurai Division Iii) Nagercoil was bifurcated from the Nesamony transport corporation in the year 1997. There are various services like Town Service
15

 Point to Point Service Very fast Service Fast passenger service Super fast service etc.

At, present, the Tamil Nadu state transport corporation, Division III, has been reorganized as TNSTC (Madurai) Limited, Nagercoil region 10 branches namely.

1. Ranithottam I 2. Ranithottam II 3. Ranithottam III 4. Kanyakumari 5. Vivekanandapuram 6. Monday Market 7. Colachel 8. Thiruvattar 9. Marthandam

10. Kuzhithurai The ten branches are functioning effectively under the control of divisional manager and branch managers.

The workshop is controlled by the work manager with the assistance of the officers the following sections are functioning at the head office nafgercoil. Commercial section
16

 Personal & Administrative section Accounts section Secretary section Civil section Technical section Labour section Medical section Security section Legal section MIS & EDP section Workshop office Purchase section

The corporation in governed, by board of directors nominated by the government of Tamil Nadu. The total strength of the employees under the Nagercoil head is Staff Strength of TNSTC, Nagercoil

Drivers Conductors Technical staff Traffic supervisor

1688 1782 670 62

17

Technical supervisor Administrative staff officers and contingency staff Total

34

402 4638

Mission of TNSTC:
The mission of Tamil Nadu state transport corporation limited is providing corporation level for the common people.

Capital investment in TNSTC:

The entire capital of Tamil Nadu state transport corporation limited is invested by the government of Tamil Nadu, the total capital investment is Rs. 48.54 cores.

Service profile:
The service profile of TNSTC Nagercoil was divided is two types namely Town Service Moffussial Service

Town service:
In this service the buses are operated with in 30 kms. i.e. inter district it include Passenger cum good service Very fast service

18

 Circular service There are about 355 scheduled town services which are provided by the corporation.

Moffussial service:
This service the buses are operated above 30 kms. There services include

Limited stop service

Super fast service

Fast passenger service

Point to point service

These are about 267 schedule moffussial services which are provided by the corporation.

Disputes
18(1) Industrial dispute act 12 (3) Industrial dispute act

19

1. The first act is to solve the problem between employees and employers for their leave facility, hours of work incentives etc.
2. The second act is to solve the problem between management and govern-

ment for promotion, increments, bonus etc.

CHAPTER IV ANALYSIS AND INTERPERTATION

This Chapter intends to analyze the Welfare measures of employees in TNSTC Ranithottam. The data collected through survey were analyzed, tabulated and presented in this session.

20

Table.No4.1 Age Wise Distribution Introduction: The table describes the age wise distribution of the employees. Age 20 - 30 31 - 40 41 50 51 - 60 Total No. Of respondent 1 7 12 5 25 Percentage 4% 28% 48% 20% 100%

Source: Primary Data. Inference: The respondent 20-30 and 31-40 years are 4% and 28% respectively. Also 41-50 and 51-60 years are 48% and 20% respectively.

21

Table No 4.2 Marital Status Wise distribution Introduction: The table describes the marital status of the employees. Marital Status Single Married Total No. Of respondent 0 25 25 Percentage 0% 100% 100%

Source: Primary Data. Inference: All the respondents are married.

22

Table No 4.3 Gender Wise distribution Introduction: The table describes the gender wise distribution of the employees. Gender Male Female Total No. of respondent 25 0 25 Percentage 100% 0% 100%

10 2 10 0 8 0 6 0 4 0 2 0 0 Ma le

S r s1 e ie

S rie 1 e s

F m le e a

Source: Primary data Inference: All the respondents are male.

23

Table No 4.4: Education wise distribution Introduction: The table describes the education level of theemployees. Education Below 10th 11 to 12 Above 12th Total No. Of respondent 9 6 10 25 Percentage 36% 24% 40% 100%

Source: Primary data Inference: 36% of respondents education levels are below 10th, 24% of respondents are 11-12 and 40% are above 12th.

24

Table 4.5 Experience wise distribution Introduction: The table describes the experience of the employees. Experience Yrs Below 5 yrs 5 10 yrs Above 10 yrs Total No. Of respondent 8 0 17 25 Percentage 32% 0% 68% 100%

Source: Primary data Inference: 32% of respondents experiences are less than 5 years, and 68% of respondents are above 10yrs.

25

Table No.4.6 Salary wise distribution Introduction: The table describes the salary of the employees. Salary Below 5000 5000 10000 Above 10000 Total No. Of respondent 0 11 14 25 Percentage 0% 44% 56% 100%

Source: Primary data Inference: 44% of respondents earns the salary between 5000 to 10000 and 56% of respondents earn above 10,000.

26

Table No.4.7 Employees having job security Introduction: The table describes that the employees having job security.

Job Security Strongly Agree Agree Neutral Disagree Strongly Disagree Total

No. Of respondent 10 7 5 1 2 25

Percentage 40% 28% 20% 4% 8% 100%

27

Source: Primary data

Inference: 40%, 28% of respondents are strongly agree & agree that they have job Security, 20% are neural in nature and 4%, 8%, respondents are disagree and Strongly disagree that they have job Security.

28

Table 4.8 The job Security based on Performance Introduction: The table describes that the job security based on performance. Attributes Strongly agree Disagree Neutral Disagree Strongly Disagree Total 25 No. of respondent 1 2 8 8 6 Percentage 4% 8% 32% 32% 24% 100%

Source: Primary data

29

Inference: 4%, 8% of responds are Strongly agree that their join Security based on their Performance.32% respondents are neutral in nature, rest of 32% and 24% are disagree and Strongly disagree that their job Security based on their Performance.

30

Table.No.4.9 The Security based on Welfare principle Introduction: The table describes the security based on welfare measures. Attributes Strongly Agree Agree Neutral Disagree Strongly Disagree Total No. Of respondents 8 7 2 6 2 25 Percentage 32% 28% 8% 24% 8% 100%

31

Source: Primary data

Inference: 32%, 28% of respondents are Strongly agree and agree that their job Security based on welfare principle,8% are neutral in nature rest of 24%, 8% of respondents are disagree, Strongly disagree that their job Security based on welfare principle.

32

Table.No.4.10 Recreation facility Introduction: The table describes the employees satisfaction level of recreation facility. Recreation facility Strongly Agree Agree Neutral Disagree Strongly Disagree Total No. Of respondents 0 0 4 8 13 25 Percentage 0 0 16% 32% 52% 100%

Source: Primary data Inference: 16% of respondents are neutral in nature and 32%, 52% of respondents are disagree and strongly disagree that they have recreation facilities. Table.No.4.11 Wages Par with industry
33

Introduction: The table describes the employees wages par with industries. Wages Par with industry Strongly Agree Agree Neutral Disagree Strongly Disagree Total No. Of respondents 4 5 9 5 2 25 Percentage 16% 20% 36% 20% 8% 100%

Source: Primary data

Inference: 16% and 20% of responds are Strongly agree that their wages are par with the wages in the industry, 36% respondents are neutral in nature, rest of 20% and 8% are disagree & Strongly disagree that their wages are par with the wages in the industry.
34

Table.No.4.12 Employees Satisfied by allowances Introduction: The table describes the satisfaction level of allowances. Satisfied by allowances Strongly Agree Agree Neutral Disagree Strongly Disagree Total No. Of respondents 4 7 8 6 0 25 Percentage 16% 28% 32% 24% 0% 100%

Source: Primary data

35

Inference: 16% & 28% of respondents are Strongly agree that they are satisfied by their allowances and 32% are neutral in nature and 24% of respondents are disagree that they satisfied by the allowances.

36

Table. No.4.13 Employees Satisfied by promotion policies Introduction: The table describes the satisfaction level of promotion policies.

Satisfied by allowances Strongly Agree Agree Neutral Disagree Strongly Disagree Total

No. Of respondents 0 9 9 4 3 25

Percentage 0% 36% 36% 16% 12% 100%

Source: Primary data

Inference: 37

36% of respondents are agree that they satisfied by the promotion policies 36% of respondents are neutral in nature rest of 16% & 12% of respondents are disagree that satisfied by promotion polices.

Table.No.4.14

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Employees rewarded for innovative ideas Introduction: The table describes the satisfaction level of reward for their innovative ideas. Rewarded for ideas Strongly Agree Agree Neutral Disagree Strongly Disagree Total No. Of respondents 2 2 3 12 6 25 Percentage 8% 8% 12% 48% 24% 100%

Source: Primary data

Inference:

39

8% and 8% of respondents are strongly agree & agree that rewarded for innovative ideas and 12% are neutral in nature & 48%, 24% respondents are disagree & Strongly disagree that rewarded for innovative ideas.

40

Table: 4.15 Employees rewarded for performance Introduction: The table describes the satisfaction level of rewards for their performance. Rewarded for performance Strongly Agree Agree Neutral Disagree Strongly Disagree Total No. Of respondents 3 5 10 6 1 25 Percentage 12% 20% 40% 24% 4% 100%

Source: Primary data

41

Inference: 12% and 20% of respondents are strongly agree and agree that rewarded for performance, 40% of respondents are neutral in nature rest of 24% and 4% of respondent are disagree and strongly disagree that rewarded for performance.

42

Table No. 4.16: Transport facility Introduction: The table describes the satisfaction level of transport facility. Transport facility Strongly Agree Agree Neutral Disagree Strongly Disagree Total Respondents 19 3 3 0 0 25 Percentage 76% 12% 12% 0 0 100%

Source: Primary data Inference: 76% and 12% of respondents are strongly agree and agree that the organization has adequate transport facility and 12% respondents are natural in nature.

43

Table No. 4.17: Medical facility Introduction: The table describes the satisfaction level of medical facility. Medical facility Strongly Agree Agree Neutral Disagree Strongly Disagree No. of respondent 14 4 3 4 0 Percentage 56% 16% 12% 16% 0

Source: Primary data Inference: 56% and 16% of respondents are Strongly agree and agree that the organization has adequate medical facility,12% of respondents are neutral in nature and 16% are disagree that organization has adequate medical facility.

44

Table 4.18 Benefits for family Introduction: The table describes the satisfaction level of benefits for their family. Benefits for family Strongly agree Agree Neutral Disagree Strongly agree Total No. of respondent 10 7 8 0 0 25 Percentage 40% 28% 32% 0 0 100%

Source: Primary data Inference: 40% and 28% respondents are Strongly agree and agree that Provided by benefit for family and 32% of respondents are neutral in nature.

45

Table 4.19 Refreshment facility Introduction: The table describes the satisfaction level of refreshment facility. Refreshment facility Strongly agree Agree Neutral Disagree Strongly disagree Total No. of respondents 4 0 14 7 0 25 percentage I6% 0 56% 28% 0 100%

Source: Primary data Inference: 16% of respondents are Strongly agree that satisfied by refreshment facility 56% of respondents are neutral in nature in and 28% of respondents are disagree that satisfied by refreshment facility.
46

Table. No. 4.20 Rest Rooms facility Introduction: The table describes the satisfaction level of rest rooms. Rest Rooms facility Strongly agree Agree Neutral Disagree Strongly disagree Total No. of respondents 0 3 10 9 3 25 Percentage 0 12% 40% 36% 12% 100%

47

Source: Primary data

Inference: 12% of respondents are agree that they satisfied by rest rooms, 40% respondents are neutral in nature rest of 36%, 12% of respondents are disagree and strongly disagree that they satisfied by rest rooms.

48

Table.No.4.21 Canteen facilities Introduction: The table describes the satisfaction level of canteen facility. Canteen facility Strongly agree Agree Neutral Disagree Strongly disagree Total No. of respondents 0 6 7 11 1 25 Percentage 0 24% 28% 44% 4% 100%

Source: Primary data. Inference: 24% of respondents are agree that they satisfied by canteen facilities 28% of respondents are neutral and rest of 44% and 4% of respondents are disagree and strongly agree that satisfied by canteen facility.
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Table.No.4.22 Parking facility Introduction: The table describes the satisfaction level of parking facility. Parking facility Strongly agree Agree Neutral Disagree Strongly disagree Total No. of respondent 5 6 10 3 1 25 Percentage 20% 24% 40% 12% 4% 100%

Source: Primary data Inference: 20%, 24% of respondents are Strongly agree and agree that they satisfy by Parking facility, 40% of respondents are neutral in nature, rest of 12% and 4% of respondents are disagree and strongly disagree that they satisfied by parking facility. Table.No.4.23
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First Aid facility Introduction: The table describes the satisfaction level of first aid facility. First Aid facility Strongly agree Agree Neutral Disagree Strongly disagree Total No. of respondent 4 4 5 10 2 25 Percentage 16% 16% 20% 40% 8% 100%

Source: Primary data Inference: 16%, 16% of respondents are strongly agree and agree that they satisfied by first aid facility, 20% of respondents are neutral in nature, rest of 40% and 8% of respondents are disagree and strongly disagree that satisfied by first aid facility. Table.No.4.24 Loan facility
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Introduction: The table describes the satisfaction level of loan facility. Loan facility Strongly agree Agree Neutral Disagree Strongly disagree Total No. of respondent 1 7 8 5 4 25 Percentage 4% 28% 32% 20% 16% 100%

Source: Primary data

Inference: 4%, 28% of respondents are strongly agree and agree that they satisfied by loan facilities, 32% of respondents are neutral in nature, rest of 20%, 16% of respondents are disagree and strongly disagree that they satisfied by loan facilities.
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CHAPTER V 5.1. Findings: 1. 48% of employees are in the age between 41 50. 2. All the respondents are married. 3. All the respondents are male. 4. Qualification of 40% of respondents are above 12th. 5. 68% of respondents have above 10 yrs experience. 6. 56% of respondents are earn above Rs.10, 000/7. 40% of employees are strongly agree that they having job security. 8. 32% of employees are disagree that their job security is based on their performance. 9. 32% of employees are strongly agree that their job security in based on the employee welfare principle. 10. 52% of employees are strongly disagree that they provided with recreation facility. 11. 36% of employees are neutral in nature that their wages are par with the wages in the industry. 12. 28% of the employees are agree that they satisfied by allowances. 13. 36% of employees are agree that they satisfied by the promotion polices. 14. 48% of respondents are disagree that they rewarded for the innovative ideas. 15. 24% of employees are disagree that they rewarded for their performance. 16. 76% of employees are strongly agree that the organization has adequate transport facility.

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17. 56% of employees are agree that they organization has adequate Medical facility. 18. 48% of respondents are strongly agree that they provided by benefits for the family. 19. 28% of respondents are disagree that they satisfied with the Refreshment facility. 20. 36% of respondents are disagree that they satisfied by rest rooms. 21. 44% of respondents are disagree that they satisfied by canteen facility. 22. 24% of respondents are agree that they satisfied by parking facility. 23. 40% of respondents are disagree that they satisfied with the first aid facilities. 24. 28% of respondents are agree that they satisfied with the loanfacilities. 5.2. Suggestions:

The TNSTC Ranithottam has the welfare facility. But It should implement with effectiveness.

The organization can improve welfare facilities like refreshment facility neat rest rooms, canteen.
TNSTC has the first aid facility but it should be checked by the management

whether It is maintain by the employees regularly. The organization has to analyse and consult with the employees about their welfare facility. The organization can conduct some training to employees about how they can use their welfare measures properly. The TNSTC should motivate their employees to use their welfare measures properly.
The organization can improve their recreation facility. The TNSTC has to encourage their employees.

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 The organization has to know their employees innotivative ideas.

5.3 Conclusion: Now a days every organization trying to occur the potential employees. Because , the employees are the real asset of the company. In this competitive world most of the org facing the employees turn over. If an organization provides all the facilities to their employees then there is no need for the potential employees leave his job and the organization. The mgm-1 authorities must think of it. The organization has to improve the welfare facilities to motivate the employees towards efficiency. The researcher found level of in an organization to improve the organization effectiveness.

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APPENDIX

1. Name: 2. Age: ( )20-30 ( )31-40 ( )41-50 ( )51-60 3. Gender : ( )Male ( )Female 4. Marital status: ( )Single ( )Married
5. Education: ( )Below 10th ( )11-12 ( )Above 12th

6. Experience: ( )<5yrs ( )5-10yrs ( )>10yrs 7. Salary: ( )<5000 ( )5000-10000 ( )>10000 8. My organization provides me job security ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 9. My job security is based on my performance ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 10. My job security is based on workers welfare principle ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 11. I am provided with recreation facility

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( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 12. Our wages are at par with the wages in industry ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 13. I am satisfied with allowances provided by the organization ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 14. I am satisfied with promotion policies of the organization ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 15. I am rewarded for the innovative ideas ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 16. I am rewarded for my performmance ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 17. The organization has adequate transport facility ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 18. The organization has adequate medical facility ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 19. I am provided by benefits for the family ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE
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20. I am satisfied with refreshment facilities ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 21. We are provided with rest rooms ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 22. We are provided with canteen ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE
23. We ar5e provided with parking facilities

( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 24. I am satisfied with first aid facilities ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE 25. I am satisfied with the loan facilities another personal welfare benefit offered by the organization ( )STRONGLY AGREE ( ) AGREE ( )NEUTRAL ( )DISAGREE ( )STRONGLY DISAGREE

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Industial Relation C.B.Memoria S.V.Gankar Himalaya publications Organizational behaviour Stephen Robinson, Pearson publication Legal aspects of business published by SCITECH Publishers Research and methodology by C.P.Kothari
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Ackoff, Russell L., The Design of Social Research, Chicago: University of Chicago Press, 1961. Aggarwal, Y.P.Statistical Methods Concepts, Application and

computation, sterling publishers Pvt. Ltd, 2nd Revised Edition. Allen, T. Harrell, New Methods in Social Science Research, New York: Praeger lishers, 1978. s Pub-

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