Operation

Process that accepts inputs and uses resources to change those inputs in useful way.
Inputs Land Labor Capital Entrepreneurship Transformation Process Equipment Procedures Technology Outputs Products Services

The Production Process

Goods and Services

1. Industrial Chemicals 2. Services 3. Electrical Products 4. Electronic Products 5. Mechanical Devices 6. Engineering Consultancy Services

Operations Management
The process of planning, organizing, and controlling operations to reach objectives efficiently and effectively.

Operations and the Engineer Manager

The engineer manager is expected to produce some output at whatever management level he is.

Type of Transformation Process

Manufacturing Processes
Job shop Typically a manufacturing facility that generates a variety of products in relatively low numbers or upon how many the customers needs. Batch Flow A process where lots of generally own designed products is manufactured. Worker-Paced and Machine-Paced Assembly Line Assembly line refers to a production layout arranged in a sequence to accommodate processing of large volumes of standardized products or services. Continuous Flow Rapid rate at which items move through the system.

Batch/Continuous Flow Hybrid Combination of batch and continuous flow.

Service Processes
Service Factory A place where there is customer service in addition to a place where products are manufactured and bought. Service Shop A place that provides a diverse mix of service. Mass Service A place that provides services to a large number of people simultaneously. Professional Service A place that provides specialized services to other firms or individuals.

Important Parts of Productive Systems

Product Design The process of creating a set of product specifications appropriate to the demands of the situation. Production Planning and Scheduling Phase that involves forecasting demand and translating the demand forecast into a production plan that optimizes the company's objective. Phase of production control in developing timetables that specify how long each operation in the production process takes. Purchasing and Materials Management The approach that seeks efficiency of operation through integration of all material acquisition, movement, and storage activities in the firm Inventory Control Process of establishing and maintaining appropriate levels of reserve stocks of goods. Work Flow Layout Process of determining the physical arrangement of the production system. Quality Control Refers to the measurement of products or services against standards set by the company.