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Index
Personality definition Traits Good personality Personality development Hurdles in development Good manager Organisation culture
Who are you? How well do you know yourself? What are you good at? What are your weaknesses, fears, innermost strengths and desires? What you want to be? Where are you headed?
Its YOU
If you compare, you are insulting yourself. You are unique personality!
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Personality is A prediction what a person will do in a particular situation The way an individual reacts & interacts with others A individuals distinct patterns of thought, feeling, motives and behavior
Personality :- Character or behavior of a person in different scenarios How character builds up? Scenario (inputs) Thoughts (process) mostly consistent Actions (output) Behavior (impression) Hereditary, upbringing, education environment build the personality &
Personality
Thoughts Emotions
PERSONALITY
Behavior
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Attributes Personality includes aspects : Motivation, Perception, Thought process, Emotions, Feeling, Reaction, Attitude, Value Various traits lead to a consistent way of behaviour like Introversion, Intelligence, Anxiety, Assertiveness, Aggressiveness, Prejudice, Musical aptitude, Honesty, Sensitivity, Seriousness & Friendliness Positive Personality helps growing career. Good to aim, identify & improve.
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Types Traits or characteristic is revealed consistently in a variety of situations Positive attitude have certain traits like A pleasing personality Caring ,confident, patience, and humble High expectations (?) Anticipating positive outcome Negative attitude have traits such as bitterness, resentment, unhappy anger, purposeless life, ill-health, prejudice, etc
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Competency of Self-Worth
Following domains of competency considered in Adult evaluation of self worth (Harter) # Domain # Domain 1 Intelligence 7 Sociability 2 Sense of humor 8 Adequacy 3 Job competence 9 Nurturance 4 Morality 10 Athletic ability 5 Physical 11 Household appearance management 6 Intimacy
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Physical aspects
Delivery & Speed Communication skills Asking questions Listening Building rapport Verbal attributes Pronunciation Tone Pitch Articulation To enhance vocabulary Syllable / Stress Vowels & sounds Group discussion Public speaking Debates
To acquire & improve each of above skills, one has to take planned & intense efforts
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Trait dimensions
Dimension Positive Points Negative Points
Extroversion
Silent, Secretive Reclusive Headstrong Irritable, Jealous Choosy, Responsible, Careless. Honest, Careful, Undependable Hardworking) Dishonest, crook Poised, Composed Nervous, Excitable Calm Anxious Polished, Imaginative Crude, Simple Artistically, Sensitive Artistically, Insensitive
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Surface traits
Positive Points Sociability Sentimentalism Responsive Affectionate Sentimental Social interest
Dependent
Negative Points Independence Hostility Aloof Cold Unsentimental Lacking family interest Independent
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Type of personalities
Directness
Structure
Personality Extroversion
Pace
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Directness
Act proactively Naturally self confident, high ego people Hard-driving and decisive Candid (frank, open, outspoken, honest, blunt, straight, authoritative) Interested in results than people Attack things aggressively Dont realize how strongly they communicate Hate anyone looking over their shoulder Good Trouble shooters Thrive on solving problems
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Extroversion
Are enthusiastic and pleasant Are versatile, Naturally optimistic (Positive) Like to build organization Get things accomplished through people Like team work, will involve people Like group discussions Encourage participative decision-making Persuasive Constantly selling themselves Concerned with how others respond to them Like to be noticed by others
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Pace
Persistent and Co-operative Love peace and harmony Dependable and reliable Good Planners, Good listeners Do-not like to be rushed at the last minute Interested in making every move count Have good memory Time Schedule & deadline are important Organize time to get work done on schedule Warm and friendly and make great friends Approach things in a methodical way
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Structure
Hate to make mistakes Well organized Will double check themselves and others Are very loyal in their circle Have eye for details Good at developing systems Meticulous, Careful, Fussy & Selective
Profiles
Characters Outgoing Reserved More intelligent Less intelligent Dominant Submissive Happy go-lucky Serious Venturesome Timid(shy) Sensitive Emotionally stable Tough-minded Affected by feelings Characters Suspicious Trusting Imaginative Practical Shrewd Fortnight Apprehensive Self-assured Experimental Conservative Self-sufficient Controlled Tense Dependent Uncontrolled Relaxed
Conscientious (careful)
Expedient (measure)
What is maturity?
Cognitive Social-Learning Personality emerges from the mutual interactions of individuals, their thought process, actions, and their environments.
Environment
Person
Behavior
Social-Cognitive Perspective
Behavior learned through upbringing & observation
Reciprocal Determinism
Personal/ Cognitive Factors
Social Cognition? How children process information about their social worlds? - Social cognition might be mediating link between children's socialization experiences and their social behavior.
Social Cognition Social Behavior
Socialization
Learned helplessness
Uncontrollable bad events Perceived lack of control Generalized helpless behavior
Conflict
processes of maturation
Humanistic Approach
A state of flow arises when engaging in activities demanding skills and challenges
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Know yourself
Trait Approach
MMPI Score Profile Showing Clinical Scales
Trait Approach
Personality Consistency across Lifespan-Least stable during childhood & increases with age.
Adulthood Social & personality development in adulthood involves self analysis & identity issues in various roles
Friendship
Maintaining relationships with friends is an important part of adult life Need for belongingness Sharing (Good & bad events of life) Supporting during good & bad times How do we choose our friends?
Like minded Proximity (accessibility) Similarity (values, attitudes, ethnicity, etc.) Personal qualities (trustworthy, loyal, warm, supportive, honest, funny, etc.)
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Purpose of existence
Some people work out of EXTRINSIC MOTIVATION, that drives people to obtain tangible rewards, such as money or prestige or recognition. Some people work out of INTRINSIC MOTIVATION, that causes people to work for their own enjoyment, not for the rewards work may bring.
Personality Traits Particular tendencies to feel, think, and act in certain ways describe the personality of every individual Managers personalities influence their behavior and approach towards managing people and resources
Solution
No one will manufacture a lock without a key.
Good Personality Attributes of a good personality? Good physique, light mood, smiling face, alert & conscious Pleasing manners & etiquettes Well educated & sharp thinking Personal and Professional integrity Trustworthiness and reliability Successful career Loving & caring
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Healthy Body
Human factors
Healthy Body Nutrition No junk food Personal Hygiene Disciplining of daily routines Control of Mind Exercising Traditional methods (Yoga, Pranayam) Modern methods (Gym, aerobics, etc.) Walking and jogging
Agitation
Build stress
Behave
Be bold when you loose and be calm when you win.
Heated gold becomes ornament. Beaten copper becomes wires. Depleted stone becomes statue. More experience makes you sharper
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Healthy Mind
Stress-free mind is healthy and calm Calm mind helps to control the situation well De-stressing the mind is needed: How? Meditate & be happy Hold no grudges, it harms you more Forgive & forget Prevent accumulating day-to-day complexes Clean the slate - Stored complexes
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Cultivating a Healthy Mind Do not react Observe no reaction Continuous self awareness introspection
&
Removing of accumulated complexes: Path of service Intellectual self analysis (keep it simple) Path of devotion Path of meditation
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Looking in mirror
Give few minute end of everyday Keep cool & concentrate Introspect yourself, run a day story Clean the heart & brain Be honest to yourself Control the mind & situation Understand others point of view Forgive & forget, Give up the grudges Understand it hurts & pains you more Release the stress & be in light mood Be happy
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Change yourself
Changing Face might change nothing. But Facing the Change can
What makes good personality? Good physic & health Self Confidence & Positive Thinking Learning from failures Self reliance & Selfless service Approach for good personality Goal Setting Time Management Communication skills Leadership Qualities Team spirit & well connect
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A goal is a desired result person or a system plans & commits targeting objectives & actions within a finite time Difference where we are (current) & where we want to be (vision and goals) Start performance management process Establishing specific, measurable, realistic, attainable, & time-targeted objectives Needed - Resources, Skills, Knowledge Types : Immediate, Short & Long term
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Your own resolution to succeed is more important than any other one thing Abraham The only limit to our realization of tomorrow will be our doubts of today Franklin More men fail through lack of purpose than lack of talent -- Billy Sunday Myths I already have goals; I dont need to set any I dont need goals; Im doing fine I dont need written goals; I have in my mind I dont know how to set goals Goals dont work; life is too unpredictable
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Importance of responsibilities Schedule preparation for activities Exhibiting good habits Appropriate investment of time
Making good friends Utilizing time for Knowledge Improvement Utilizing free time for good hobbies Supporting others
Avoiding executing overlapping activities thus pressure Draw high-low efforts & gain chart
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Communication is critical in a competitive corporate world. It is an art & can be cultivated by practicing. Effective communication helps to achieve success
Tips for improving communication How to communicate in better way Different levels of communication Developing language Developing writing skills Following discipline
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Leading from front Teaming & well connect Expertise in subject matter Planning (People fail due to poor plan) Self discipline Complete ownership & responsibilities Commitment Developing skills as needed Organizing things properly Self Motivation and motivating people Optimum utilization of time
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Health & food habits: Regular exercise Timely food & Proper diet Cleanliness Drinking more & clean water To take care of inner parts of body Yoga & Meditation: Yoga helps to build good personality Yoga helps to physical & mental health Pranayama (breathing exercise) Meditation for improving concentration
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Analyzing thoughts & thought process Filtering thoughts Stopping negative thoughts Controlling senses Purifying & filtering impressions Keeping mind cool & controlled Not holding grudges against anyone Forget & forgive bad incidences Be grateful always Love your self
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57
Opportunity knocks If you miss an opportunity don't fill the eyes with tears.
To develop personality
Personality Development
Do & Dont Express your Originality Creativity Deep thinking Give up Artificiality Imitation Shallow & superficial thinking Ensure excellence in ones chosen field Develop yourself & nation in turn An improvement in personality can improve chances for success Believe in innate goodness & manifest it
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It forms the corner stone of soft skill Every human being has to essentially & effectively communicate with others Effective communication is the hallmark of ones education The ability to speak fluently using the right word in the right order is a good communication Message using appropriate vocabulary and syntax form effective communication
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Communication skills
Soft skills
Presentation skills include planning, preparation & delivery of the message Presentation skills can be broadly categorized into physical gesture, oral, & electronic Present the ideas in an appropriate manners Look at the eyes of audience & speak in a natural, conversational voice Appropriate voice will make the presentation effective and interesting Ask for feed back from your audience Occasionally ask audience understanding
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Communication tips
Learn the basics of effective verbal communications and presentations. Take a speech communications course to become comfortable with your verbal skills. Be well versed with 'art of conversation' . Books, clubs and group discussion are good ways to develop these skills . Practice communication using telephone. Interview begins with a telephonic interview En cash opportunity to create first impression Practice greeting people and shaking hand
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Dressing Etiquettes Dressing etiquettes are must in corporate world to maintain the status Discuss the dress code of the company with your superiors Do not deliberately dress up oddly. Observe superiors & dress up accordingly. Myth about dressing well is that you have to spend a great amount of money on shopping.
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Dressing Sense What to wear while in office Comfort is important when you are at work. Uncomfortable attire can ruin a day Not to repeat dress more than a day Ladies - Churidar Kurta or Saree, earrings, necklace and a purse/ handbag, chappal Gents - Trouser, Full sleeve shirt, black belt, socks as same color of trouser, and well polished black shoes
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Office scene
OFFICE SCENE
Public Speaking Prepare well, rehearsal before Use the notes if required Believe in what you say Clarity Simplicity End with a message & conclusion Have a feedback & improve next
Public speaking
Focus, Research a topic Organize ideas logically Employ quotations, facts, and statistics Master metaphors & use as appropriate Tell a story, Start & close stronger Incorporate humour Vary vocal pace, tone Punctuate words with gestures Utilize 3-dimensional space Complement words with visual aids
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Public Speaking Analyze & connect with audience Conduct a Q&A session Lead a discussion Obey time constraints Craft an introduction Exhibit confidence and poise Handle unexpected issues smoothly Be coherent when speaking off the cuff Listen & analyze other speakers Act and speak ethically
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Confidence & body language Up to 93 per cent of communication is done on a nonverbal level.
Playing with jewelry Crossing your arms can convey stress can make you look and anxiety. bored or disinterested.
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Non verbal language Face displays interest of the persons Body language presents to the audience what we feel & think about the particular matter. Ex: Nodding ones head Body language (e.g., arms crossed, standing, sitting, relaxed). Emotion of the sender & receiver (e.g., speaking clearly, enthusiastically)
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Interview
INTERVIEW
Interview
Share a proven track record as an achiever Impress you are management "savvy" Honesty...integrity...a decent human being Good fit with culture & a team player Positive attitude...sense of humour Good communication skills Dedication...willingness to walk extra mile to deliver quality & achieve excellence Definite purpose...clear goals Enthusiasm...high level of motivation Confident...healthy...a leader
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Successful story Every successful person has a painful story. Every painful story has a successful ending. Accept the pain and get ready for success
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Etiquette
Follow good manners & proper etiquette Turn the cell phone on silent mode during meeting or at public places or transport Return the missed call Reply by SMS if you can not take a call Cut the call if you can not take a call Bring a gift for the hostess -- preferably one Say please and thank you to waiters, flight attendants, store clerks, cab drivers Do not hesitate to say sorry or apologize for the mistake, be brave
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Etiquette Move around at a party or social gathering, meet & greet the guest Take light lunch/ dinner Keep eatable or item in left hand keep right hand free for handshakes Address thank you note Make eye contact, offer a warm smile in every situation, this sets people at ease Be perceptive -- survey a situation and always use your best judgment
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Public places
BUS SCENE
Start fresh
No one can go back and change a bad beginning;
Personality Development
Item Deep faith towards work Positive personality Effective communication Time management Problem solving Description Determination to keep commitment; Come what may attitude! Positive & optimistic thinking Cultivating positive believes in others Precise to the points ; Set context, & sharing the thoughts & convince Managing time well, Work & life balance; Effective delegation Understanding problem, analyzing, solutioning; & selecting right resource
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Personality Development
Item Team Spirit Description Working with heterogeneous team members, be a leader, not just a follower Self Ability to express and asking questions confidence without fear Learn ability Always learning new skills Flexibility Guts to revisit the own views & thoughts, revising as per the situation; Accommodating & aligning Keeping up the performance & efficiency even under stress, keeping head cool!
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Stability
Personality Development
Item Confidence Decision making Sense of humor Accepting criticism Not to worry Language Description Demonstrate rich self confidence Precise decision making after data collection and analysis, know people well Demonstrate sense of humor even while managing tough situation, learn to smile Large hearted, ready to introspect, accept criticism & work on it non- politically Worries would not solve the problem, control the situation, mind & brain Be master of at least 3 languages
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Hurdles in planning
Item Laziness Incomplete information Lack of self confidence Description Inertia before starting, Need change in attitude; Can be overcome by practicing how many activities to complete the tasks/ project? Incomplete information delays the activity & impacts the plan In-ability & difficulty in planning & execution; in-ability of coordinating activities; Imagine the activities and mitigate the risks in advance Prefer actions to planning; it invites risks Leads to failure if not experienced
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Over confidence
Hurdles in planning
Item Mentality Delay in Decision making Description Planning is waste of time leads heroic approach results more efforts & duration Right decision at the right time helps to project & stake holders Delay in decision making & not sharing the decisions impacts project
Commitment Inability to commit due to lack of confidence or fear of being committed Beating Sharing exaggerated information & wrong drums updates lead to planning failure
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It is easier to protect your feet with slippers than to cover the earth with carpet.
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Nature of Job
Culture of Organisation
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Managers and Traits Personality traits that enhance managerial effectiveness in one situation may actually impair it in another
Self esteem The degree to which people feel good about themselves and their abilities High self-esteem causes a person to feel competent, and capable. Persons with low self-esteem have poor opinions of themselves and their abilities.
Need of achievement The extent to which an individual has a strong desire to perform challenging tasks well and meet personal standards for excellence
Experience
Mistakes are painful when they happen.
But year's later collection of mistakes is called experience, which leads to success.
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Need of affiliation & Power Need for Affiliation The extent an individual is concerned about establishing & maintaining good interpersonal relations Such person is being liked Get along very well with other people Need for Power The extent an individual desires to control or influence others
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Values What managers try to achieve through work and how they think they should behave Attitudes Managers thoughts and feelings about their specific jobs and organizations. Moods and Emotions Encompass how managers actually feel when they are managing
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Values
Terminal Values A personal conviction about life-long goals A sense of accomplishment, equality, and self-respect. Instrumental Values A personal conviction about desired modes of conduct or ways of behaving Being hard-working, broadminded, capable. Value System The terminal & instrumental values that are the guiding principles in an individuals life.
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Attitudes A collection of feelings and beliefs. Job Satisfaction A collection of feelings and beliefs that managers have about their current jobs. Managers high on job satisfaction have a positive view of their jobs. Levels of job satisfaction tend increase as managers move up in the hierarchy in an organization.
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Attitudes Organizational Citizenship Behaviours Managers with high satisfaction are more likely perform these above and beyond the call of duty behaviours. Managers who are satisfied with their jobs are less likely to quit.
Organizational Commitment
Committed managers are loyal to and
are proud of their firms. Commitment can lead to a strong organizational culture. Commitment helps managers perform their figurehead and spokesperson roles. Commitment of international managers is affected by job security & personal mobility
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Emotional Intelligence The ability to understand and manage ones own moods and emotions and the moods and emotions of other people Assists managers in coping with their own emotions Helps managers carry out their interpersonal roles of figurehead, leader, and liaison
Organizational Culture
Shared set of beliefs, expectations, values, norms, and work routines that influence how employees relate to one another and work together to achieve organizational goals When employees share an intense commitment to cultural values, beliefs, and routines a strong organizational culture exists When members are not committed to a shared set of values, beliefs, and routines, organizational culture is weak
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Organizational Culture Attraction-Selection-Attrition Framework A model that explains how personality may influence organizational culture. Founders of firms tend to hire employees whose personalities that are like their own, which may or may not benefit the organization for long-term
Role of Values and Norms Terminal values - signify WHAT an organization & its employees are trying to accomplish Instrumental values - guide HOW the organization and its members trying to achieve organizational goals
Role of Values and Norms Managers determine & shape organizational culture through the kind of values & norms they promote Organizational socialization process by which newcomer learns an organizational values & norms and acquire the work behaviours necessary to perform jobs effectively
Stories and Language Communicate organizational culture Stories reveal behaviours that are valued by the organization Includes how people dress, the offices they occupy, the cars they drive, and the degree of formality they use when they address one another
Life smiles at you when you are happy... Life salutes you when you make others happy...
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Thank You