Other FAQ RD Code Creation Related FAQ Q. What are the requirements for RD Creation?

Ans: For RD Creation the Re distributor has to give the offer letter with his seal and signature agreeing all the company rules and regulations. After that ASM/ASE/SO has to fill up the proposal form with relevant data based on the SAP requirements and for company filing purpose for auditing. For Details , please go through SOP

Q. Who all has to approve this RD Creation? Ans: The RD appointment has to approve by Sales Officer (SO), Area Sales Manager (ASM) or Area Sales Executive (ASE), Branch Sales Manager (BSM), Branch Commercial Manager (BCM) and Branch Manager (BM) Q. Where do we get all the data other than SAP auto assigning? Ans: The data will be providing by the respective Cadbury (CIL) Branch finally after approved by the Sales and commercial team, where they will mention in the RD Proposal Form.

RD Code Creation and Blockage Q. What are the requirements for RD Code Block & Unblock? Ans: The RD Code with reasons for Block & Unblock with the approval Email by BCM or BM.

RD Audit Related FAQ Q. What should be Freequency of RD audit ? Ans : All the RDs should be covered once in a year . However frequency can be increased on special instructions

Q. Who conducts the RD Audit

Ans : RD audit is being conducted by third party ( CA ) and reports to Branch Commercial Manager Q. Who is liable for reply the audit report and when should reply Ans : ASM alongwith SOs are responsible audit reply. Finally BSM forwards the report to commercial within 15 days of audit report.. New RD code creation , Final settlement Q. If entity of RD firm change, can we continue the business in same code? Ans: Once RD changes his constitution like change in partnership, proprietor, firm name , tin number then ASM / RD should inform to BCM in writing . RD needs to submit all the papers like new rd code creation. However if BCM feels that there is no requirement of new of new documents , he can give the permission to continue with old code

Q. If there is some change in RD Master data like change of Address, Change of TIN No., etc. what should We do in such case? Ans : In case of change of firm name and address , only communication to BCM is sufficient but if there is change in TIN number , partnership, proprietor then CIL will opens new code after getting all the documents from RD / ASM..

Q. If company sacks RD & RD denied to provide resignation letter & NOC , how can we get new RD Code without these documents? Ans: ASM has to inform to BM with reason . Once BM approves the request , genpact can open the code Q. Is there any policy to provide account statement & credit notes to RD on regular interval? Ans: Yes , Depot should send the account statement and credit notes to all the RDs on monthly basis. It should be Q. What are the necessary documents to do Full & Final Settlement of Inactive RD? Ans: RD has to submit below documents

Resignation letter ACC on letter heads Request for full and final settlement with amount

Q. Is it necessary to provide ACC of Modern Trade Direct RD? Ans: No , it is not necessary but we should try to obtain at least once in Qtr . There should not be any overdue amount from MT account Q. On what basis Company fix the Credit Limit of RD? Ans: Please note the formula as given below Traditional Trade = ( Max Sales per month in the last 12 Months * 1.25)/(No of monthly despatches ) * 2 Modern Trade = ( Max Sales per month in the last 12 months)/30*(Number of credit days))*1.25*1.35 The credit is specified in the RD proposal form by the Sales officer and the ASM before it is submitted to BCM and BM for approval. However whenever there is need to change the credit limits of RD , we need to follow below process Where Increase in limit is less than 50%, approval from Director Sales is required. o o Where Increase in limit is greater than 50%; Approval from Director Sales is required. Approval from Director Finance is also required.

Employees Medical

Q What is the Medical reimbursement limit for Managers and Officer. Ans : Manager can claim upto Rs 15000 medical claim reimbursement and officer upto Rs 10000. You need to attach original supporting for claiming the refund.

Q . For claiming the Hospitalisation Expenses , what is the process for Managers Ans : For manager Process is given below and documents are attached in zip file Overview of the Policy Coverage Claim Process Flowchart with Timelines Checklist for Documents FAQs Escalation Matrix List of Network Hospitals Contact Details : There are two work sheets First work sheet is for Cadbury Contact Second work sheet is for Paramount Contact Direction to Navigate in Paramount website Forms : There are three forms Cashless Form Reimbursement Form Claim Intimation Form

Q. What is the process for claiming the Hospitalisation Expenses for Officers? Ans : You need to attach above documents. Limit is upto Rs 1 lacs for self, wife and 2 kids ( upto age of 21 years ) Q. What is the format for claiming the medical reimbursement?

Ans : You need to submit the ME ( MEDICAL EXP ) reimbursement form by 10th of each month in attached format

Medical Expenses.xls

Q. What is the maximum limit of Medical Reimbursement & is it mandatory to submit original bills? Ans : The limit is defined in CTC Letter which is normally 10000 for Officers and 15000 for Managers. This is reimbursement of Medical bills and not allowance so it is mandatory to submit original bills. Q. What is the last date of submission of Medical Expenses & is there any prescribed format to submit the medical bill ? Ans : Medical Reimbursement is paid on Calender Year basis i.e., Jan to Dec & the last date of submission is 10th Jan of next year. There is a prescribed format along with medical bills are submitted. Q Does Company reimburse maternity expense?

Ans : In Company policy there is no such provision to reimburse the maternity expenses. As per company policy only Rs. 5000 is paid as Maternity Reimbursement. However company pays 40% to 80% of maternity expenses, this is entirely depended on company discretion & to get this reimbursement original invoice have to be submitted. Q. Are company employees covered under Group Medical Scheme?

Ans : Yes, currently Future Generally India is providing the Group Medical Scheme facility to all employees. (for details pls refer to Medical Benefits policy). Payroll Q. What is the procedure to get RFTS?

Ans : To get the RFTS Upto Q2.2009 SO has to submit the ACC of all RDs preceding one quarter. Q3.2009 onwards, 50 % RFTS will be paid in next month salary & to get balance 50% RFTS Sales office has to submit ACC of all RDs. ? Q . What should I do if I am not able to submit the ACC for inactive RDs

 Ans : Without submission of ACC , commercial does not pay the balance 50% RFTS . However in a special case , you may take the approval of Director Sales for payout. Q. What is the limit of Disturbance Allowance?

Ans : Disturbance Allowance is Rs. 5000 (Fully Taxable). Q. What is the limit of reimbursement of transpiration expenses?

Ans : Rs. 7500/- or actual amount spent whichever is less will be reimbursed. Officer has to submit the actual bills to Genpact.

Income Tax / TDS decutions Q What is the format of Income Tax Declaration Ans : Attaching the format for your reference. It should be given by 15th April of each year.

IT Form.xls

Q. What is the rent receipt format Ans : Rent receipt should have below details Name of CIL employee Address of employees residence Rent amount in words and figures Month of Rent paid (any month in current year) House-owners signature on a revenue stamp (except in Karnataka) House-owners name House-owners address Q .Is there any need for submission of Original Tax Saving proof ?

Ans : No , you need to submit only photocopies of tax saving proof like LIC , NSC etc by 31st Jan of each year. Keep the original copy with you. Failing of submission of proof , CIL will deduct the tax and you need to claim refund from income tax department only.

Salary PF / Gratuity / Nominations Q. What is the PF withdrawal form? Ans : Form is attached for your reference

Adobe Acrobat Document

Q. What is Grutuity Nomination Form Ans : Form is attached for your reference

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Q. Can we transfer the PF from one company to another company Ans : Yes , you can transfer the PF from one company to another company. You need to fil Form 13 and submit to CIL HO .

Adobe Acrobat Document

Adobe Acrobat Document