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management
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Report submitted to the department of Human Resource Management in partial fulfillment of the requirement of Human Resource Management Final examination of spring semester 2007.
Course Teacher
NAZMUL, ABDUL KADER
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It is our pleasure to submit the report of Job Satisfaction of the employees in City Bank Ltd. which has been prepared as a partial requirement of the course of Human Resource Management. We have tried our best to complete this report successfully. The whole lesson given by you in the class about Human Resource Management has helped us a lot for writing this report. We will be happy to provide further clarification regarding this report whenever necessary. Yours truly, AHSAN, SAYMA ID#05-06203-3 AHMED, NIAZ UDDIN ID#05-06070-3 SAJID ID#05-00000-3 SARWAR ID#05-00000-2
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Executive Summary
The recommendations in analyzing of the term paper in tilled Job Satisfaction of the employees. In this instance, we were assigned to visit an organization of our choice and write a report about its Job Satisfaction. So, we choose City Bank Limited a bank as our study. Its one of the best commercial bank in our capital city, Dhaka. Our honorable lecturer Mr. NAZMUL KADER approved to make a report about this subject and organization. In this term paper we have tried to collect all the necessary information. We have divided our term paper in to the following parts: In methodology we explain what our sources of data, our research approach, and instrument. In introduction, we have tried to define our topic. In Organization Background we describe the history of the organization. When they started their journey and till now how much they have developed. In analytical parts we illustrate the Job Satisfaction level of City Bank Limited and how they evaluate their Job Satisfaction. We have tried to cover aspect of communication process in Interpretation of Questionnaires. We tried to interpret the questions that we have asked the official of City Bank Limited. After collecting all necessary information, data and visit their bank we write those points in finding. Mainly those are the problem and constrains and we also recommend some points from which they can be benefited.
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CONTENTS
PAGE
Introduction:
The Human Resource management is a three-credit compulsory course for the business students of AIUB. The objective of this component is to provide a hands-on-experience to a student under BBA department of AIUB. After completing of course, B.B.A students have to write a report in any area of business specialization under the or on their own area of concentration.
The Secondary Sources of data and information are: Annual Report (2006) of City Bank Ltd. Various books, articles, journals, compilations etc. regarding general banking functions, foreign exchange operations and credit policies. Website. Sample A random sample of (number of employees) employees who work in City bank ltd completed this questionnaire. Variable Employees who responded are (AGE RANGE) years old who work in different position of City bank.
2) BOAR OF DERECTORS:
Chairman
Managing Director Senior Executive Vice President
. Mr. Deen Mohammad Mr. Dilwar. H. Choudhury (CC) Mr. Md. Nurul Akbar Khan Mr. Md. Abdul Quddus Mr. A T M Najmul Husain
Mr. Humayun Shoab Mr. Sheikh Shamsuddin Ahmed Mr. A. H. M. Zahurul Islam Mr. Imam Ahmed Chowdhury Mr. A B M Shafique Uddin Siddiqui Mr. Sk. Md. Golam Mustafa Mr. Md. Mizanur Rahman Mr. Md. Nazmul Islam
Salaries:
Promotion:
Vacations:
Fulfillment of vacancies:
Leaving Standard:
Working environment:
Coworkers:
Entertainment:
Analysis of Answers:
Analysis of Answers:
Questions
1. Satisfaction with salary 2. Frequency and amount of bonuses 3. Opportunities to discuss career goals. 4. Opportunities for new technologies 5. Opportunities for interesting projects 6. Workload 7. Companysponsored training and seminars 8. Job security
Questions
9. Ability to influence decisions that affect you 10. Ability to influence decisions that affect your department 11. Relationship with your manager 12. Communication with your manager 13. Recognition received from your manager 14. Your understanding of the business mission 15. Flexible work hours 16. Overall satisfaction with your job
We have taken highest percentage compare to the other options of the answer of questionnaires. 01. 02. 03. 04. 05. 06. 07. 08. 09. 10. 11. 12. 13. 14. 15. 16.
Overall Findings:
J) Recommendations:
K) Conclusion:
City Bank is among the best of a number of comparatively new private banks. Since its inception it has grown rapidly and maintained a far healthier financial profile than both the state banks and the other local banks.
L) Reference:
1) 2) 3) 4) 5) Human Resource Management By, Stephen P. Robbins (7th Edition) Principles of Management By, Stephen P. Robbins (8th Edition) Organizational Behavior By, Stephen P. Robbins (Ninth Edition) www.thecitybank.com www.jstore.com
M) Appendix: