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Sabre Web Services

Guide to Accessing and Consuming Services


March 03, 2011 v1.25

Sabre Web Services: Guide to Accessing and Consuming Services, March 03, 2011 v1.25
2003-2011 Sabre Holdings Inc. All rights reserved. This documentation is the confidential and proprietary information of Sabre Inc. Any unauthorized use, reproduction, preparation of derivative works, performance, or display of this document, or software represented by this document, without the express written permission of Sabre Inc., is strictly prohibited. Sabre, Sabre Holdings, Sabre Travel Network, and Sabre Web Services are trademarks and/or service marks of an affiliate of Sabre Holdings Corporation. All other trademarks, service marks, and trade names are the property of their respective owners. Disclaimer of Warranty and Limitation of Liability This software and any compiled programs created using this software are furnished as is without warranty of any kind, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. No oral or written information or advice given by Sabre, its agents or employees shall create a warranty or in any way increase the scope of this warranty, and you may not rely on any such information or advice. Sabre does not warrant, guarantee, or make any representations regarding the use, or the results of the use, of this software, compiled programs created using this software, or written materials in terms of correctness, accuracy, reliability, currentness, or otherwise. The entire risk as to the results and performance of this software and any compiled applications created using this software is assumed by you. Neither Sabre nor anyone else who has been involved in the creation, production or delivery of this software shall be liable for any direct, indirect, consequential, or incidental damages (including damages for loss of business profits, business interruption, loss of business information, and the like) arising out of the use of or inability to use such product even if Sabre has been advised of the possibility of such damages. Sabre Holdings Inc. 3150 Sabre Drive, Southlake, TX 76092 Tel: 682 605 1000 www.sabre-holdings.com

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TableofContents
Preface ...........................................................................................................................................................................5 . SabreWebServicesUsageRequirements................................................................................................................10 ResourcesforUsingSabreWebServices.................................................................................................................14 ExternalResourcesforInternetandWebServicesTechnologies............................................................................17 TechnicalSupport.....................................................................................................................................................19 Chapter1:.....................................................................................................................................................................20 IntroductiontoSabreWebServices.............................................................................................................................20 AboutSabreWebServices .......................................................................................................................................21 . TypesofWebServices .............................................................................................................................................23 . BenefitsofClientApplicationDevelopmentUsingTPFConnectorBasedSabreWebServices..............................25 StandardsandSpecifications...................................................................................................................................27 RequestingPayloadContent....................................................................................................................................30 Security.....................................................................................................................................................................30 NetworkConnectivity...............................................................................................................................................32 SabreWebServicesConnections.............................................................................................................................32 Errors........................................................................................................................................................................33 Chapter2:.....................................................................................................................................................................34 SOAPMessagingFormats/Requirements....................................................................................................................34 SOAPMessageOverview..........................................................................................................................................34 SOAPMessageSequenceandFormat.....................................................................................................................38 Chapter3......................................................................................................................................................................59 SabreXMLSpecifications.............................................................................................................................................59 WSDLDocumentsforSabreXML.............................................................................................................................60 SabreXMLSchemas.................................................................................................................................................66 ConnectionManagementMessages........................................................................................................................70 VersioningofSabreXMLSchemaandWSDLDocuments........................................................................................70 Chapter4......................................................................................................................................................................74 ManagingConnections.................................................................................................................................................74
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SabreWebServicesConnections.............................................................................................................................74 Chapter5......................................................................................................................................................................98 BusinessandApplicationLogic....................................................................................................................................98 MaintainingSessionState......................................................................................................................................100 TPFConnectorBasedWorkflows...........................................................................................................................105 MinimizingScans....................................................................................................................................................107 RetrievingContentfromtheBusinessApplication................................................................................................109 DebugLogging........................................................................................................................................................114 Chapter6....................................................................................................................................................................115 ConsumingSabreWebServices.................................................................................................................................115 Connecting.............................................................................................................................................................115 Testing....................................................................................................................................................................115 DeployingClientstoProduction ............................................................................................................................116 . EnvironmentsforUsingSabreWebServices..........................................................................................................117 TechnologiesforWorkingwithWebServices........................................................................................................123 Chapter7....................................................................................................................................................................127 TroubleshootingandSystemErrorHandling.............................................................................................................127 TroubleshootingTips..............................................................................................................................................127 WebServicesErrors...............................................................................................................................................129 ApplicationErrors...................................................................................................................................................138 Appendices.................................................................................................................................................................144 SOAPMessageTagReferenceandGuidetoUse.......................................................................................................145 IdentifyingDocumentsforSabreWebServices.........................................................................................................166 Glossary......................................................................................................................................................................174

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Preface
About This Guide
This document provides guidance in developing, accessing, and consuming Sabre Web Services.

Advisories
To assist with capacity planning, advanced notification is required for the following activities. Please contact technical support for: Performance and heavy load testing. These types of tests require notification a minimum of 5 business days before conducting the tests. This notification is restricted to the Production environment. Planned production dates and projected volumes. Notification must be a minimum of 120 business days prior moving to production. Changes to production volumes on an ongoing basis.

For complete information about the systems and environments available for client use, please refer to the section of this document titled, Environments for Using Sabre Web Services. Precaution When utilizing the customer acceptance testing URL that points to the back-end production system (https://sws-res.cert.sabre.com), or when utilizing the production URL (https://webservices.sabre.com/websvc) for testing, transactions are occuring in the real-time, live production Sabre global distribution system (Sabre system). Please be sure to cancel any bookings created for test purposes. If these bookings are not canceled, you and possibly your customers will be billed by suppliers or other vendors for all associated fees. Precaution Scan charges may apply whenever a client application interacts with any of the environments established for Sabre Web Services. Please consult your contract for a description of these charges. For tips on minimizing scans please refer to the section of this document titled, Minimizing Scans.

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Organization
The preface outlines the recommended background for developing clients that consume Sabre Web Services, system requirements, and resources. The preface also outlines where to find information about Web services, standards, and other Internet technologies. Chapter one introduces the Sabre Web Services product, the standards and specifications the product is designed to meet, the versioning strategy for the TPF Connector-based Sabre Web Services, and includes a discussion related to connectivity and security. Chapter two describes the format and sending sequence of the SOAP messages used to connect to the Sabre Web Services gateway to consume Sabre Web Services. Complete requirements are also provided in Appendix B. Chapter three discusses the Sabre XML specifications, versioning of the WSDL and schema documents, as well as the versioning system that is applied to the TPF Connector-based Sabre Web Services.. Chapter four presents Sabre Web Services connection strategies and implementation, including connection pools and Sabre sessions. Chapter five includes topics related to business and application logic, workflows that use TPF Connector-based Sabre Web Services, managing content in a Sabre session, and requesting service versions. Chapter six describes the environments that are available for consuming Sabre Web Services, as well as the technologies that clients can use, such as WSDL and XML. Chapter seven includes information related to troubleshooting general and system errors. Appendix A contains the SOAP message tag reference. Appendix B illustrates how to identify the URLs for WSDL documents and their associated schema documents, and how to find them on the Developer Resource Center. In the Glossary, the terms and acronyms that this document uses are defined.

Use
Prior to designing and developing Web services-based clients or other solutions using Sabre Web Services, it is strongly recommended that application developers first read this document. This document discusses topics of great importance, such as the SOAP message requirements, connection strategies, and environments for consuming Sabre Web Services. In addition to this document, it is also important to study the documentation available on the Sabre Web Services Developer Resource Center, commonly referred to as the DRC, which can be accessed via https://drc.sabre.com. The Developer Resource Center contains service descriptions, design documents, as well as schema documentation which are all essential to successfully utilize the product.
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Note:

The design documents provide the valid list of data elements for the request and response messages. Use the request and response schema documents for the data formats and to validate payloads.

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Document Conventions Terms


The use of terminology in this document is defined in the following table. For additional terms and information please refer to the glossary.
This term Refers to

Client Connection Developer Resource Center (DRC) Domain

An application that uses or consumes a Web service. It is the requester of a service. An open channel to the Sabre Web Services infrastructure The private registry and repository of artifacts and information for all Sabre Web Services One of the security credentials used to establish a connection with Sabre Web Services. When the documentation references a domain, send the value you are given for Domain when you are set up to access Sabre Web Services.

Internet Pseudo City Code or The code that identifies your organization. Application developers are given a value for Organization as part of the IPCC security credentials provided for accessing Sabre Web Services. The code may or may not be an IPCCit may be a PCC or other identifier. Sabre Web Services All Web services provided by Sabre Holdings. These services include those that obtain their content from the Sabre global distribution system or Sabre open systems as well as services used to connect to the Sabre Web Services infrastructure. Web services that retrieve content from the Sabre global distribution system, also referred to as the Sabre host system or PSS (Passenger Service System). Web services that obtain their content with direct connections to a variety of open systems of service providers within Sabre Holdings. Web services managed by the Sabre Web Services gateway (also referred to as the USG) that connect to, verify, and disconnect from the Sabre Web Services infrastructure An abbreviation for request and response message pairs A terminal address or TA

TPF Connector-based Sabre Web Services Open systems-based Sabre Web Services Session management Sabre Web Services RQ/RS Sabre session

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Sabre system

The Sabre GDS or host system, the system that stores travel inventory and itineraries. This system is the source of the travelrelated content for TPFC Sabre Web Services and other systems and applications. The Agent Assembly Area (AAA) or buffer in the Sabre system where data is retained while a Sabre session is active Sabre XML specifications are the WSDL and schema documents for Sabre Web Services which have been modified from the OpenTravel specifications to accommodate proprietary data in the Sabre system and other Sabre li ti The binary security token that is returned to the client after successfully connecting to the Sabre Web Services gateway with the SessionCreateRQ Service. This security token is returned in the wsse:BinarySecurityToken element in the SessionCreateRS response message. A travel organization that is a contracted customer of Sabre Holdings and Sabre Web Services. Sabre subscribers include businesses or other entities such as travel agencies, on-line travel providers, travel suppliers (including airlines) and travel software development organizations who are involved with travel marketing and/or travel distribution. Sabre subscribers must have a valid Sabre access agreement to use Sabre Web Services.

Sabre work area Sabre XML

Security token

Subscriber

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SabreWebServicesUsageRequirements
Requirements are organized by technical, developer skills, and Sabre system knowledge.

Technical and System Access


Specific system requirements for developing and deploying clients to use Sabre Web Services cannot be stated. This is because Sabre Web Services are not typical of other software products; there is nothing that clients need to deploy to our system, nor is there anything for us to deploy to client systems. There are several general requirements for being successful in developing with Sabre Web Services: Access to a Sabre Subject Matter Expert (SME). While Sabre Web Services masks many of the complexities related to accessing content within the various Sabre Holdings systems it is important to consult with an SME to ensure that the client application being developed utilizes the most effective workflows and processes. For more information, please refer to the Critical Success Factors for Projects That Consume Sabre Web Services document located on the Developer Resource Center, https:// drc.sabre.com . Communications and connectivity that provide Internet access. If the application being developed is behind a corporate firewall, the application developer needs the following proxy server-related information to be able to access the Internet: Proxy host name Proxy port Proxy user name Proxy password

If developing with Java, the hardware, operating systems, files, and libraries that support Java development. Java Software Development Kit (J2SE) Version 1.3.1_04 is the minimal version required. The following is also required: Java Secure Sockets Extension (JSSE) and related JAR files Java Web Services Developer Pack and related JAR files XML parser and related JAR file For Java-based clients using SSL, Java Runtime Environment versions 1.3.1_10 and later, 1.4.1_06 and later, 1.4.2_03 and later
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For the development kits, see the Sun Microsystems Web site at the following URL:
http://java.sun.com/j2se/downloads.html

For information about setting up your development environment, see the start-up kit. If developing with Microsoft .NET Framework, the hardware, operating systems, files, and libraries that support .NET development. The Microsoft Windows operating platform must be one of the following: Windows XP Professional or Home edition with Service Pack 1 or Windows 2000 with Service Pack 3 or greater. Minimum requirements to generate proxy classes from the WSDL documents for Sabre Web Services are listed below.
Microsoft .NET Framework 1.1 Requirements

Microsoft .NET Framework 1.1 Service Pack 1 The WSDL documents require SP1. (Optional) Visual Studio 2003 Visual Studio patch VS7.1 - KB823639-X86-Enu.exe Service Pack 1 patch KB892202 This patch fixes proxy client generation for Service Pack 1.

For more information about .NET Framework, see http://msdn.microsoft.com/ netframework/.


Microsoft .NET Framework 2.0 Requirements

It is possible to use the .NET Framework 2.0 with Visual Studio 2005 to generate proxy code. Special instructions for Sabre Web Services are not necessary. Apache Axis version 1.1 and 1.1.1 of the framework can be used to consume Sabre Web Services. Download Axis versions from the following URLs:
http://archive.apache.org/dist/ws/axis http://www.apache.org/dyn/closer.cgi/ws/axis/1_1

One or more accounts previously set up for client access to Sabre Web Services. An accounts security credentials consist of the following: Username Password Organization Domain

Session Resources Each IPCC comes with an associated pool of session-related resources commonly referred to as a TAM pool. Please note that each IPCC comes with a finite number of session-related resources. These resources may be shared among multiple Sabre Web Services environments, such as CERT and PROD, so it is important to confirm the

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quantity of sessions in the session or TAM pool for each of your IPCCs. For complete information about connection and session management, please refer to chapter four. For information about Sabre Web Services environments, please refer to the section of this document titled, Environments for Using Sabre Web Services. Time-out value for Sabre Web Services connections Application developers need to confirm the time-out value for their Sabre Web Services connections and sessions. This is needed to implement a connection manager and keep the sessions in the session pool alive. Each IPCC is allocated one administrative user account (sometimes, this user name is referred to as a user sign or Sabre sign). The administrative account can be used to change the passwords of non-administrative user accounts. Each IPCC is allocated 1 non-administrative account for every 50 Sabre sessions in its session pool. (Remember that Sabre sessions are also referred to as TAs, and the session pool and TAM pool are the same.) Recommendations about the use of these user names are discussed in the section of this document titled, Allocation of User Names to Connections and Sessions.
Note:

The passwords of user IDs for connecting to Sabre Web Services do not expire because they are set up as robotic passwords, whether they are used in robotic applications or not. This way, it is not necessary to change them every 90 days.

A user name and password for access to the Sabre Web Services Developer Resource Center, commonly referred to as the DRC. When accounts for Sabre Web Services are created, customers receive this user name and password.

Sabre XML WSDL, schema, and design documents Developers are encouraged to refer to these documents to develop payloads and travel workflows available via https://drc.sabre.com.

URLs of the WSDL documents and common schemas Developers can obtain and download these files via https://drc.sabre.com. Appendix B walks through identifying the schemas and their corresponding URLs.

(Optional) Sabre Travel Network-based customers who want to use Format Finder require a login ID for the Sabre system. Format Finder is available via https://eservices.sabre.com. Sabre Web Services security credentials can be used to log into this system.

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Skills and Background for Developers


This document is for application developers who want to create client applications that use Sabre Web Services. It is written with the assumption that developers have the following skills: Proficiency with the programming language and development platform they plan to use to code their client application, such as Java or C#, Apache Axis, or Microsoft .NET Framework Understanding of the core enabling technologies of XML, schemas, and SOAP Knowledge about other Internet technologies such as Web services, servlets, and HTTP Familiarity with OpenTravel specifications and electronic business using extensible markup language (ebXML) ebXML is an enabling technology sponsored by UN/CEFACT and OASIS, and the OpenTravel specifications are based on OASIS and UN/CEFACT.

Sabre Host System Knowledge


To successfully design, test, and implement a client application using TPF Connector-based Web services, it is also important for application developers to have access to a Sabre subject matter expert (SME) who is knowledgeable about the Sabre system, Sabre data, Sabre processes, as well as the travel industry. Technical consulting is available at an additional charge to customers whose knowledge of the Sabre system and the travel industry are insufficient to successfully complete their applications and projects. Please contact your Sabre account representative for more information.

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ResourcesforUsingSabreWebServices
Sabre Web Services Developer Resource Center (DRC). This is the private registry and repository where all Sabre Web Services service-related information resides. The URL is https://drc.sabre.com. Accessing this resource center requires a user name and password. Sabre Web Services Getting Started. The information in this kit helps developers get started quickly. This kit contains all Sabre Web Services consumer documentation that is not specific to any of the Sabre Web Services and the sample client applications. Some of the documents are also provided as stand-alone, but the content is incorporated into this guide, for example, information about URLs and environments for Sabre Web Services. Web service Documentation. This includes the following set of documents: A pair of request and response design XML documents for every Web service version
Note:

Please consult these documents for the valid list of elements and attributes that are included in the service.

The design documents list the valid elements and attributes for the Web service and version, along a brief description and sample values. They also contain the equivalent Sabre formats for users familiar with native Sabre.
Note:

The majority of Sabre Web Services are based on OpenTravel specifications, and consequently, the associated schemas may contain elements and attributes defined by OpenTravel that Sabre Web Services do not use. Therefore, it is important to format request payloads to use only the elements and attributes that are present in the request and response design XML documentation.

WSDL and schema documents for every Web service The software development tools used to consume Web services with WSDL must point to the URL where the WSDL document for each Web service resides. The set of documents is described as follows: WSDL document This is used to generate proxy code for clients to use Request and response Sabre XML schema documents These are used to gather data formats and values, and to validate XML payloads Intermediate XSD schema document This schema imports the request and response schemas for the payloads

A set of common schemas that are shared by all of the Sabre Web Services, available on the DRC in the Sabre Web Services Getting Started and Common Schemas
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assets. All Sabre Web Services use a set of common schemas for the SOAP wrapper, headers, and body. A common schema for Sabre Web Services with hotel-based content

Sabre Web Services Connection Management: Best Practices and Strategies. This document explains the requirements for implementing a session manager. This information also appears in chapter four, "Managing Connections with Sabre Web Services." Because of its importance/criticality, it is also provided as a separate document. Sample clients. The following sample clients are available on the DRC. They assist with developing and consuming the session management and TPF Connector-based Sabre Web Services. Each sample is contained in a ZIP file which describes the sample, has installation information for the platform of the sample, steps for running the sample, and any required JAR files. The following samples are available: Sample Java test client for non-WSDL consumption This client can execute any of the session management services and TPF Connectorbased Web Services, one at a time, in sequence. The purpose of this utility is to demonstrate how to connect to Sabre Web Services. This has the JAR files needed to run the sample and the licenses. Sample C# client code that consumes a TPF Connector-based Web service with WSDL using the Microsoft .NET Framework. Sample Java client code that consumes a TPF Connector-based Web service with WSDL using Apache Axis This has three source code files that consume both the session management messages and a TPF Connector-based Web service. It also includes the necessary Axis JAR files needed to run this client. Sabre Web Services FAQs. This has suggestions for working with various programming languages, development platforms, and tools in addition to other types of tips. The suggestions originate from customer requests for technical support. TPF Connector-Based Services Workflows. Sample workflows have been created that to assist application developers with designing effective travel workflows and orchestrated business transactions. The basic samples list TPF Connector-based Web service messages that are used in the workflow. The detailed samples include explanations about the effect of each service message on the AAA, the Sabre system, and the PNR. Some complex payloads are also included. Development patterns. These documents present solutions to a particular set of problems. They are available on the Developer Resource Center as separate assets. Microsoft .NET Framework 1.1 SP1 Installation Guidelines. This has the components and patches required by the Microsoft Windows platform and environment (run-time and
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development), the order of their installation, and how to verify successful installation. Sabre Web Services release notes. The editions for the current release in production and testing as well as archived editions are available on the Release Notes Archive asset on the DRC. Help on Sabre system formats, keywords, and functionality. Sabre Travel Network customers can consult Sabre FormatFinderSM. To access or download this reference system, visit https://eservices.sabre.com, and choose FormatFinder from the Support menu. Please note that a Sabre system login ID is required to log in. The login ID for the Sabre system is the same as your Sabre Web Services security credentials. Sabre Airline Solutions customers can consult FOCUS, the Automated Reference System. Access to this reference system is available via any Sabre terminal emulator by simply typing FOCUS on the command line. Transaction Categories. This lists each of the TPF Connector-based Web services and their transaction type in the Sabre system for billing purposes. This is helpful for knowing which category of scan charge applies to each of the services. Multiple Responses Table. This is an accumulation of multiple responses returned by the Sabre system that the TPF Connector-based Web services discard. Sabre Web Services Critical Success Factors. This document discusses the process, roles, and responsibilities for successfully designing, developing, testing, and deploying client applications that consume Sabre Web Services. This is available on the DRC.

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ExternalResourcesforInternetandWebServices Technologies
To learn more about XML, SOAP, WSDL, the W3C, Web services, OpenTravel, and other related technologies and organizations, please visit the Web sites below:
To obtain this... Visit this Web site...

Information about the global consortium that develops e-business standards, including ebXML Guidance, best practices, and resources for developing solutions with Web services This site also has samples of implementations of Web services created by various vendors. Information about XML and its components, such as XSLT, XLink, XML schema, including tutorials OpenTravel specifications and information about creating and implementing industrywide applications using these open e-business specifications Information about vendors of Web services, industry news and articles, and developing with Web services Information about working groups for architecture, protocols, descriptions, and choreography of Web services Specifications, information about working groups, and industry updates, especially ebXML Message Service Specification V2.0 WSDL Information about SOAP Technology updates, including Web and Web services information

http://www.oasis-open.org

http://www.ws-i.org

http://www.w3c.org/XML/Schema

http://www.opentravel.org

http://www.webservices.org

http://www.w3c.org

http://www.ebxml.org

and
http://www.ebxml.org/specs http://www.w3c.org http://www.w3c.org http://www.zdnet.com

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To obtain this...

Visit this Web site...

Information from The Apache Software Foundation about open source software, in particular, Apache Axis software development tools Apache Web services Axis project site, where you can read about Apache Axis and select software tools The Axis binary file needed to consume Web services with Apache Axis is available on this page. Axis Reference Guide: WSDL2Java Reference Information about WSDL and Microsoft .NET Framework from the developer center Downloads of Microsoft .NET Framework tools, including the SDK, Visual Studio, and code samples

http://www.apache.org

http://ws.apache.org/axis/index.html

http://ws.apache.org/axis/java/ reference.html http://msdn.microsoft.com/netframework

http://msdn.microsoft.com/downloads

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TechnicalSupport
There are several ways to obtain technical support. Please note that a Pseudo city code, or PCC, is required.
Note:

When reporting production or other critical issues, use the telephone. Do not send email.

Telephone 24 x 7 800-678-9460 (USA) 682-605-5570 (Canada) 598-2-518-6020 (International) Or call your regional Sabre software help desk Email Send email to the following address: webservices.support@sabre.com. Email is monitored Monday through Friday during extended business hours.

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Chapter

1
Chapter1: IntroductiontoSabreWebServices
Sabre Web Services makes it possible for organizations to integrate their business processes and applications with systems and data centers under the Sabre Holdings Inc. umbrella via SOAP/XML-based Web services messaging. Chapter one introduces Web services technology, and outlines the features and benefits related to utilizing Sabre Web Services. Chapter one also discusses the standards and specifications that Sabre Web Services are designed to meet, including the Sabre XML specification.

Web Services
Web services are programmatic interfaces for application-to-application communication exposed via the Internet. More specifically, a Web service is a software system that uses XML to define the format and data in messages. The messages are sent over the Internet. A client application calls a Web service by sending an XML message as a request, and the Web service infrastructure returns an XML response to the client. Because all communication is formatted in XML, a Web service is not tied to any particular operating system, programming language, or platform.

XML
XML is the basis for Web services and Web services technologies that exchange data. XML is used to define and describe the format of the data, its layout, and its logical structure through a schema. Software programs are usually written to transform this XML-formatted
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data to formats that other software applications and systems can understand, and then to transform the data back to XML.

SOAP
SOAP is a mechanism for transporting data from one network to another. A SOAP message is an XML document that is composed of the following parts: An envelope that contains communication information A header with attributes that describe the communication A body that contains the message or information about the message

WSDL
WSDL uses a common format to describe and publish the formats, operations, and protocols of a Web service. WSDL elements describe data using one or more XML schemas. These schemas are passed to the Web service. The description of the data tells the receiver how to process the data, and the binding to a protocol or transport instructs the sender how to send the data. Both parties must have access to the same XML schema. WSDL is usually used with SOAP.

AboutSabreWebServices
Sabre Web Services is the preferred programmatic method for subscribers to access the content and functionality of business applications and data centers of Sabre Holdings Inc. Service providers expose the content and functionality in their applications in the form of structured XML messages through a common access gateway, which is part of the Sabre Web Services infrastructure. This infrastructure manages sessions, security, logging, and routing of messages. 1. When the Sabre Web Services infrastructure receives a SessionCreateRQ request message from a client for a connection to Sabre Web Services, the infrastructure does the following: Validates the security credentials and message format Authenticates the message Authorizes access to applications within Sabre Holdings based upon the user ID in the security credentials

2. The infrastructure creates the connection to Sabre Web Services and a new Sabre session. 3. The Sabre Web Services infrastructure returns a security token to the client.

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4. The client sends a Web service request for travel-related content to a business application within Sabre Holdings. The client includes the conversation ID extracted from the SessionCreateRQ message that opened the connection and the security token returned in the response. 5. The infrastructure obtains the existing Sabre session, and routes the request to the appropriate Sabre Holdings business application. 6. The service provider maps the message from the Sabre XML format of the request to the native format required by its own business application (if required). 7. After the service provider fulfills the request, it returns a response to the client in Sabre XML format. 8. The client continues to send requests and service providers respond in the same way. 9. When the client wants to close the connection, the client sends the SessionCloseRQ request. The infrastructure ends the Sabre session and closes the connection. Sabre Web Services are delivered over HTTPS. SOAP is the message protocol that encodes Web services messages before they are sent. Clients, then, consume all Sabre Web Services via XML/SOAP. All requests are sent to a URL that is the single endpoint into Sabre Web Services. URLs for several environments are available for client testing and production. For details about the environments and the URLs, please refer to the section of this document titled, Environments for Using Sabre Web Services. Sabre Web Services use document style information for the messages. The document style is used with both XML and WSDL. Sabre Web Services utilize the Sabre XML specifications, which is an extension of the OpenTravel specifications, specifically tailored to meet the needs to Sabre and its clients. The Web services artifacts, such as the WSDL and schema documents, and their URLs are available to subscribers via a private repository called the Developer Resource Center.

The Services Model


In the Sabre Web Services world access to Sabre systems, applications, and data is based on a services model. In this services model, external organizations access data contained within the Sabre Holdings Inc. systems via a URL utilizing Web services-based messaging. This simplifies the integration of data with other applications and business processes, and is much more modern and cost-effective than accessing and integrating data using legacy binary protocols such as Sabre Data Source (SDS) or Sabre Do-it-yourself Tools (Sabre DIY Tools). The services model allows client applications access and utilize content in an extendable fashion.
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TypesofWebServices
When clients are developed to consume Sabre Web Services, they are actually using multiple types of services: Web services that manage connections along with Web services that retrieve travel- related content. Of the travel-related Sabre Web Services currently in place, four general types exist: Session manangement services, TPF Connector-based services, open systems-based services, and orchestrated services.

Session Management-Based Sabre Web Services


Messages that are used to establish and manage connections to the Sabre Web Services infrastructure are referred to as session management-based Sabre Web Services. These services are used to request new Sabre Web Services sessions, validate existing sessions, and close existing sessions, ending the allocated Sabre session behind the scenes. For the format of the session messages, please refer to chapter two. For information about connection management, please refer to chapter four.

TPF Connector-Based Sabre Web Services


TPF Connector-based Sabre Web Services retrieve their content from the Sabre legacy host system. These services are a fast, reliable mechanism for accessing content in the Sabre legacy host system, handling the complexities of HSSP connection management, SDS conversion, as well as screen scraping where applicable, thereby eliminating the need for developers to deal with these aspects of the legacy Sabre host system. TPF Connector-based Sabre Web Services provide access to air, car, hotel, Passenger Name Records, and other miscellaneous processing, such as queues and customer profiles (STARs) functionality within the legacy Sabre host system. These Web services represent a powerful set of Sabre system commands, similar to building blocks, where each individual Web service request represents a single Sabre system command. These Web services contain little to no business logic. Being that these services utilize the legacy Sabre host system behind the scenes there are several important concepts to be aware of when using them. The most important thing to be aware of is session management. Whenever a client application configured to access the TPF Connector-based services signs into the Sabre Web Services infrastructure a host session is allocated from the pool of available sessions associated with the particular point of sale location, commonly referred to as a TAM pool. Within the TAM pool there are a finite number of sessions available to each user so it is critical that the client application manages them efficiently by not exceeding the maximum number of sessions available at any given time, and by explicitly closing sessions that are not needed rather than letting them time out on their own. Please note that Sabre Web Services sessions and Sabre host sessions remain active until they are explicitly closed or time out.

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Another important item that client applications need to be aware of is the host buffer, commonly referred to as the Sabre work area, or AAA. The Sabre work area retains the content that is retrieved by the TPF Connector-based services. There are several instances where TPF Connector-based services depend on the presence of previously retrieved content in the Sabre work area. The most common illustration of this is modifying an existing Passenger Name Record (PNR). In order to modify an existing PNR the client application must first explicitly retrieve the record, which causes the legacy Sabre system to load the content into the Sabre work area. Once the content is loaded into the Sabre work area it can then be modified via subsequent service calls. The content remains in the Sabre work area while the session is active, or until the client saves and finalizes the content within the work area via the EndTransactionLLSRQ service. For a more details regarding connection strategies, please refer to chapter four, and for discussions regarding workflow and content management, please refer to chapter five.

Open Systems-Based Sabre Web Services


Open systems-based Sabre Web Services obtain their content from various back-end systems under the Sabre Holdings umbrella, outside of the legacy Sabre host system. These Web services provide access to functionality that is not available in the host system. An excellent example of an open systems-based Web service is OTA_AirTaxRQ, which is used to retrieve tax-related information for a specified fare basis code/flight leg.

Orchestrated Sabre Web Services


Orchestrated Sabre Web Services combine multiple operations into a single service call. There are presently several orchestrated services available for consumption, PassengerDetailsRQ, Enhanced_AirBookRQ, and Enhanced_AirBookWithTaxRQ. PassengerDetailsRQ combines several TPF Connector-based services to create a basic Passenger Name Record. Enhanced_AirBookRQ combines several TPF Connector-based services for booking and pricing flight segments. Enhanced_AirBookWithTaxRQ combines several TPF Connector-based services for booking and pricing flight segments, and also includes the open systems-based OTA_AirTaxRQ for retrieving tax-related information for a specified fare basis code/flight leg.

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BenefitsofClientApplicationDevelopmentUsingTPF ConnectorBasedSabreWebServices
Developing clients utilizing Sabre Web Services has many advantages for developers. Sending a Web service request via the Internet is a reliable mechanism for accessing the Sabre system. This method also provides the convenience and simplicity of a single point of access. Please note that a dedicated connection to the Sabre system is not needed. Developing clients with Web Services shortens the development cycle and reduces development costs. It is easier to migrate to Sabre Web Services from an existing application, such as one that uses other Sabre DIY Tools, than it is to migrate from other types of applications that are not based on Web services. The TPF Connector-based services help reduce the complexity of working with the legacy Sabre system. The TPF Connector-based services provide requests and responses based upon industry standard message specifications. Because of this, application developers are not required to do the following, except when using the SabreCommandLLSRQ service: Have extensive knowledge of Sabre system formats. Basic knowledge of Sabre system formats, rules, and functionality is needed, however, to format XML payloads that use the services. The XML messages perform similar functions and return similar information as Sabre system commands. Parse native or SDS Sabre system responses. Manage host connectivity and terminal addresses within the Sabre system.

In addition to the benefits mentioned previously, developing and consuming Sabre Web Services also have the benefits listed below: Being XML-based, Sabre Web Services make it easier to integrate Sabre system functionality and content into clients. The content is retained in the Sabre work area within a specific Sabre Web Services session. The client sends Web service requests that represent a single Sabre system command. When the desired content is obtained and the workflow is ended, the client can use the results of the final response any way it chooses. The services have minimal business logic, which provides greater flexibility when combining services to perform booking activities. The TPF Connector-based Sabre Web Services help to reduce the complexity normally required to interact with the legacy Sabre host system. Requesting content via a Web service is easier than with other, more complex tools. Developers do not need detailed knowledge about system commands and formats to interact with the Sabre system via Sabre Web Services. Please note that applicaton developers need enough knowledge of Sabre system formats and their functionality to request and obtain the content they want.

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System performance is enhanced because of the decrease in business logic. The fact that the services are granular lets application developers control which functions to perform as well as in what sequence.

Message Structure
The messages for Sabre Web Services conform to the following two specifications: The ebXML of the SOAP envelope conforms to SOAP with Attachments The content of the payload attachments conforms to Sabre XML

The structure of the messages is based on Internet standards such as HTTP, HTTPS, and the MIME mail extensions. HTTPS is the communications protocol. The SOAP with Attachments protocol is a MIME multipart message with the following MIME parts: The header container This is a SOAP envelope, which is an XML document. The payload container This is the application payload, and it is formatted as Sabre XML.

The SOAP with Attachments protocol is used to format the messages for Java clients, and the payload is sent as an attachment. Instead of sending the payload as an attachment, however, it can instead be included inside the SOAP wrapper. Java Axis clients include the payload inside the SOAP wrapper. If WSDL and Microsoft .NET Framework are used to format messages, the payload is included inside the SOAP wrapper. For the format and sending sequence of the SOAP envelopes and payloads, please refer to chapter two. For specific tag requirements, please refer to Appendix A.

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StandardsandSpecifications
The standards and specifications that Sabre Web Services are based upon are listed below: HTTP/1.1 [RFC2616] This is used for the transport protocol. Load balancing for the Sabre Web Services infrastructure closely adheres to this protocol; hence HTTP messages headers that connect to Sabre Web Services must conform to this. MIME specifications [RFC2045], [RFC2046], and [RFC2387] These are used for the message headers and instructions. SOAP, ebXML, and W3C XML standards These are used to define and describe the SOAP messages. SOAP Messages with Attachments specification [SOAPAttach] This is used for the ebXML messages, which include the header and payload containers. SOAP 1.1 [SOAP] This is used for the ebXML message packaging. The ebXML Message Service Specification Version 2.0 (http://www.ebxml.org/ specs/ebMS2.pdf) This is used for the header containers.

OpenTravel and Sabre Web Services have adopted ebXML messaging infrastructure for the packaging because ebXML specifies well-defined semantics for various messaging exchange patterns in the area of messaging over the Internet and Intranet. The Organization for the Advancement of Structured Information Standards (OASIS) drafts and maintains the ebXML standard. WS-Security WS-Security standards have been partially adopted for some security elements. W3C XML 1.0 WSDL 1.1 Sabre XML schemas have been simplified to comply with WSDL version 1.1. OpenTravel specifications (http://www.opentravel.org) These are the basis for the travel-based request and response XML payloads. Sabre Web Services are updated as needed to meet the newest OpenTravel specifications. Sabre XML schema documents These are the schemas that validate the payloads in all Sabre Web Services. The majority of them are based on OpenTravel message specifications. WSDL documents for Sabre XML The WSDL documents are based on recommendations from the W3C, and conform to WS-I Basic Profile 1.0 Specification. When consuming Sabre Web Services with WSDL, they are required to generate proxy code.

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Sabre XML Specifications


As mentioned previously the majority of the Sabre Web Services messages are based on OpenTravel specifications. In the absence of approved specifications by OpenTravel, Sabre XML specifications are created utilizing the best practices concepts of OpenTravel. Therefore, some of the Sabre XML schemas have undergone slight modifications. The types of modifications include the following: The use of TPA_Extensions These are elements that are added to the OpenTravel specifications. Constraints on data types New elements

For information about working with WSDL, such as generating proxy classes, please refer to the section of this document titled, Working with WSDL. For more information related to managing Web Services connections and sessions, please refer to chapter four. For the format and sending sequence of the SOAP envelopes and payloads, please refer to chapter two. For specific tag requirements, please refer to Appendix A.

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Versioning Strategy for Sabre Web Services


This versioning strategy applies to the TPF Connector-based Sabre Web Services. Individual, TPF Connector-based Sabre Web Services are versioned to distinguish changes that are made to the payload content of a Web service from one release to another. The first version of a Web service includes basic content, and upgraded versions include enhancements to existing content, new content, as well as corrections. A new version of a Web service is created whenever any of the following occurs: Changes are made to a service that require modifications to the structure of the XML request or response Changes are made to a service that require modifications to the client Changes, such as bug fixes or enhanced content in a response, are made to a service that do not require changes to an existing client or XML structure

Subscribers who want to use the changes upgrade their clients as necessary to consume the new service version, and subscribers who do not want to upgrade their clients immediately continue to consume the same version. When Web Services are upgraded, their corresponding WSDL and schema documents are also versioned in the same manner. Sabre Web Services simultaneously support up to five versions of every Web service as needed. The services that are frequently upgraded have more versions available for consumption than those services which are seldom upgraded. Eventually, older versions will be deprecated, unsupported, and unavailable for client consumption. Bug fixes and other corrections are incorporated into a new, upgraded version of a Web service. The new version becomes the baseline, and future versions are based on the content in the baseline. The first release of a Web service is assigned an initial version of 2003A.TsabreXML1.0.1. Whenever changes are made to a service the second or middle part number is incremented. The client calls a service version by specifying the desired version in the request payload at run time. The request payloads of the TPF Connector-based Web services must include a version number that is valid for the service being consumed, even when only one version of a Web service exists. The number must be in the correct and complete format, shown as follows:
2003A.TsabreXML + three-part version number

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Example: 2003A.TsabreXML1.0.1
Note:

TPF Connector-based services do not default to any version of a Web service.

For information related to the numbering scheme and file naming conventions as related to Web Services versions please refer to the section of this document titled, Versioning of Sabre XML Schema and WSDL Documents. For information related to how to request specific Web service versions, please refer to the section of this document titled, Requesting Web Service Versions.

RequestingPayloadContent
Payload content is requested by including the action code that corresponds to the service being called and the desired version number of the Web service itself. A unique action code identifies the request and response payloads for every one of the Sabre Web Services. The name of a particular Web service and its action code, represented by the eb:Action element, are the same. The client provides the value for the action in the SOAP envelope. For more information about actions, please refer to the sections of this document titled, Basis for Payload Content and Using Action Codes. The action codes for each service are stated in the service overview documentation provided for all Sabre Web Services. The payload requests of TPF Connector-based Web services must also include the desired version of the Web service being consumed. Each of the TPF Connector-based Web services has at least one version, and can have multiple supported versions at a given time. Payloads for a given version can vary slightly, so it is important to consult the Developer Resource Center and service documentation for the differences among versions.

Security
Sabre Web Services has implemented multiple layers of security for client applications. These layers include line security, authentication, authorization, and confidentiality.

Line Security
Line security is the layer that secures the data traveling on the line over the Internet between Sabre data centers and external systems. Sabre Web Services support point-to-point synchronous transport HTTPS using SSL with 128-bit encryption. Clients that consume Sabre Web Services must implement line security with a secure sockets layer, and they must secure the payloads with HTTPS.

Authentication
Authentication is the layer that allows consuming applications access to Web Services. The URL for consuming Sabre Web Services and security credentials provides authentication.
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Security credentials are the wsse:Username, wsse:Password, Organization, and Domain elements present in the SOAP envelope in the request message of the SessionCreateRQ service. Application developers receive the values for these elements when they are set up to use Sabre Web Services. The Sabre Web Services infrastructure authenticates the requestor of the service or consuming client using the security credentials in the request. An example of the wsse:Security node that shows the security credentials is shown in Figure 1. For a detailed description of the SOAP envelopes which includes this node, please refer to the section of this document titled, SessionCreateRQ Request Message.
<wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/12/utility"> <wsse:UsernameToken> <wsse:Username>USERNAME</wsse:Username> <wsse:Password>PASSWORD</wsse:Password> <Organization>IPCC</Organization> <Domain>DEFAULT</Domain> </wsse:UsernameToken> </wsse:Security>

Figure 1. Security Credentials in the wsse:Security node of SessionCreateRQ

Authorization
The authorization layer gives clients access to specific services or product packages. When a client sends a request, the Sabre Web Services infrastructure authorizes access to all services in the product packages to which an organization has subscribed.

Confidentiality
The confidentiality layer maintains the privacy of the data in a payload during its transmission. Sabre Web Services use HTTPS with 128-bit SSL encryption.

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NetworkConnectivity
Access to Sabre Web Services for external clients is available through the Internet. Consequently, resources used to develop and deploy production applications must have Internet access. For more information regarding network connectivity, please refer to the section of this document titled, Connecting.

SabreWebServicesConnections
A Sabre Web Services connection is created when a correctly formatted SessionCreateRQ request is sent to the Sabre Web Services infrastructure, and a binary security token (security token) is returned. When an exchange of messages between a client and a business application, such as the Sabre system, takes place, a Sabre Web Services session is also allocated, which is associated with the connection being used. A conversation ID and security token identify the connection, and are used together throughout the Sabre Web Services session. A simplified example showing the flow of a Sabre Web Services connection and session follows: More details about connections and sessions, and the role of the client are provided in chapter four. 1. The client opens a connection to Sabre Web Services by sending the SessionCreateRQ service request. This is the only request message that includes the security credentials. Security credentials in the SessionCreateRQ message (of the SessionCreateRQ Service) consist of the wsse:Username, wsse:Password, Organization, and Domain elements. In addition to these credentials, the client also generates and includes a conversation ID. 2. The Sabre Web Services gateway receives the request, authenticates and authorizes it, processes it, creates a connection, and returns the security token with the SessionCreateRS message. The infrastructure also returns the same conversation ID sent in the request. The client stores the connection ID, consisting of the security token and conversation ID from the response in a connection pool or elsewhere for use when it sends a business workflow. 3. The client and business application exchanges one or more Sabre Web Services messages that represent a business workflow with the service provider to retrieve travel-related content. The client includes the connection ID with each SOAP request in the messages in the workflow. 4. If the client is maintaining a connection pool, the client returns the connection ID to the pool when it ends the workflow.

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5. When the Sabre Web Services connection is no longer needed, the client closes the connection by sending the SessionCloseRQ service request with the conversation ID and security token of the connection it is closing. When the business workflow is sent, a Sabre host session is allocated. All request messages in a particular session include the connection ID. (The connection ID consists of the conversation ID and security token.) Only one conversation ID must exist per business workflow. When a client connects to Sabre Web Services using security credentials that require a TA, the infrastructure allocates a Sabre session at the same time. With this type of user ID, a Sabre Web Services connection and a Sabre session are treated the same. When a Sabre Web Services connection is in use, the Sabre host session is active; when the Sabre Web Services connection ID is returned to a connection pool, the Sabre session is returned to the session pool. If activity has not occurred within the pre-determined time-out limit, the Sabre Web Services connection is not guaranteed to be alive.

Errors
Several types of errors are possible. Sabre Web Services errors These types of errors occur within the Sabre Web Services infrastructure, and are caused either by clients or Sabre Web Services. The infrastructure detects and generates these errors, and returns them as SOAP faults, with or without ebXML headers. Business application errors Business applications that are situated behind the Sabre Web Services infrastructure generate errors which are caused by clients or the Sabre system. They are returned to clients in ErrorRS format. System errors generated by clients Clients cause these errors which are external to Sabre Web Services. They occur in the development environment, and are returned to the client.

When a response contains the <soap-env:fault> node, an HTTP status code of 500 is returned. If no SOAP fault exists, HTTP Status Code 200 is returned. For more information about error handling, please refer to the section of this document titled, Web Services Errors. For a list of Sabre Web Services error codes, please refer to the section of this document titled, Error Messages Returned to Clients.

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Chapter

2
Chapter2: SOAPMessagingFormats/Requirements
Chapter two illustrates the sequence and format of the SOAP messages used to successfully connect to and consume Sabre Web Services.

SOAPMessageOverview
The SOAP Message with Attachments specification has two MIME parts: the header container, which is the SOAP envelope, and the payload container, which is the payload attachment. For simplicity, this document refers to these two MIME parts as the SOAP envelope and payload.

SOAP Envelopes
The ebXML MessageHeader inside the SOAP envelope contains routing information for the message as well as other important information. Some of this information is the conversation ID and the action code that references the payload.

Payloads
The payload is the business or application content of the message. It corresponds to the request for the service being called. The payload is based on approved Sabre XML vocabularies for clients that consume Sabre Web Services. (Sabre XML specifications are discussed in chapter three, "Sabre XML Specifications.") Sabre XML messages support one payload per envelope. Depending upon how the client consumes Sabre Web Services, the payload is either sent as an attachment or included inside the envelope. For those software development tools that do not support attachments, the payload can be included inside the envelope.
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For Java clients, the payload is a MIME part following the SOAP with Attachments Specification. While it is preferable to send the message as an attachment, it is possible to format the payload inside the SOAP envelope when using Java. For clients that consume Web services with WSDL, including clients that are developed with Microsoft .NET Framework or Apache Axis, the messages must conform to the WSDL standard by including the payload inside the SOAP envelope. For an example of an envelope that includes the payload, please refer to the section of this document titled, Payloads Formatted Inside SOAP Envelopes. The Sabre XML schemas define the required formats for the content in the message payloads, including the extended elements and attributes that are defined for use with the Sabre system and other Sabre applications. (These are child elements of the TPA_Extensions nodes.)
Note:

Each Web service has unique service-specific values for the SOAP envelopes and payloads. For this information, please consult the description documents that correspond to the Web services on the Developer Resource Center. For the valid list of elements and attributes in a Web service, consult the design documents. The schemas provide the formats and constraints for the data elements themselves.

XML Request and Response Message Pairs


Each Web service consists of an XML request and an XML response. The request is the message that a client sends to the appropriate Sabre system or application for processing, and the response is the message that Sabre Web Services return to the client for consumption. The basic types of functionality available in these messages is as follows: Read functionality. These types of messages find information and retrieve it for display. Services with read functionality are for viewing data, such as fare displays, vehicle rates and rules, air schedules, and availability. Write functionality. These messages create or modify records in the Sabre system, such as PNRs or customer profiles (STARs). Services which are based on write functionality create or add to something in the Sabre system.

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Message Structure
The messages for Sabre Web Services conform to the following specifications: The ebXML of the SOAP envelope conforms to SOAP with Attachments. The content of the payload attachments conforms to Sabre XML.

The structure of the messages is based on Internet standards such as HTTP, HTTPS, and the MIME mail extensions. HTTPS is the communications protocol. The SOAP with Attachments protocol is used to format the messages. The preferred format has the payload as an attachment, as shown in Figure 2. HTTPS is the transport protocol.
Figure 2. Structure of an ebXML Message with a Payload Attachment4
Communication Protocol Envelope (HTTPS) SOAP with Attachments MIME Envelope MIME Part SOAP-ENV: Envelope SOAP-ENV: Header
eb: MessageHeader
eb: Action eb: Etc. other: Etc.

SOAP-ENV: Body
eb: Manifest eb: Etc. other: Etc.

MIME Part Payload (Sabre XML)

Payload contain

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The SOAP Messages with Attachments specification is a multipart message with two MIME parts: the header container and payload container. Header container The header container has a SOAP envelope, which is an XML document. This SOAP message consists of the following elements: SOAP header This is the mechanism to add features to the SOAP message, including header elements that are specific to ebXML. SOAP body This is the container for the control data of the message service handler and information about the payload parts of the message. If the payload is sent as an attachment, the ebXML <eb:Manifest> element references the attached payload in the SOAP body.

Payload container The payload container is the application payload. It is formatted as Sabre XML. The content is either the business logic or data without business logic.

Instead of sending the payload as an attachment, it can be included inside the SOAP wrapper, replacing eb:Manifest inside the SOAP envelope. This is shown in Figure 3. If WSDL is used to format the messages, the payload is included inside the SOAP wrapper.
Figure 3. Structure of an ebXML Message with the Payload Inside the SOAP Body
Communication Protocol Envelope (HTTPS) SOAP with Attachments MIME Envelope MIME Part SOAP-ENV: Envelope SOAP-ENV: Header
eb: MessageHeader
eb: Action eb: Etc. other: Etc.

SOAP-ENV: Body
Payload (Sabre XML)

other: Etc.

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SOAPMessageSequenceandFormat
When clients consume Sabre Web Services, they use two types of messages: session management messages and travel content-related messages. This topic reviews the message formats and use in a conversational style connection. The messages are presented in their required sending sequence. For detailed requirements about formatting the data elements in the messages and values, please refer to Appendix A. The names of the message pairs for each Web service end with RQ and RS, where RQ represents the request, and RS represents the response. Some nodes and requirements in the SOAP messages are the same for all Sabre Web Services, while other requirements are specific to the specific Web service itself. The session management services also have some unique nodes and formats in the SOAP envelopes. For all service- specific values, please consult the service description and developer notes available on the Developer Resource Center. Sabre Web Services conform to many standards and specifications, including ebXML and WS-Security. Therefore, the SOAP envelopes contain namespaces, elements, and attributes that these standards and specifications require. For the standards and specifications please refer to the section of this document titled, Standards and Specifications.
Note:

More complete discussions about the required sequence of messages in a Sabre Web Services connection can be found in the section of this document titled, Approaches for Handling Connectivity. The sequence of messages in travel workflows is illustrated in the section of this document titled, Workflows Using TPF Connector-Based Sabre Web Services. Please read these topics carefully. For any values not specifically described in SOAP Message Tag Reference and Guide to Use, please format the messages as shown in the examples that are presented in the following topics. Some fields have maximum lengths. Any data values exceeding the maximum number of characters results in an error which is returned to the client, preventing the client from creating a connection. For information related to the maximum field size of these data elements please refer to Appendix A.

SessionCreateRQ Request Message


Consumers of all types of Sabre Web Services use the same SessionCreateRQ/RS messages to open connections to the Sabre Web Services gateway.

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Example 1. SessionCreateRQ SOAP Envelope


(001) <?xml version='1.0' encoding='UTF-8'?> (002) <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" (003) xmlns:eb="http://www.ebxml.org/namespaces/messageHeader" (004) xmlns:xlink="http://www.w3.org/1999/xlink" (005) xmlns:xsd="http://www.w3.org/1999/XMLSchema"> (006) <SOAP-ENV:Header> (007) <eb:MessageHeader SOAP-ENV:mustUnderstand="1" eb:version="2.0"> <eb:ConversationId>ABC123@clientURL.com</eb:ConversationId> (008) (009) <eb:From> (010) <eb:PartyId type="urn:x12.org:IO5:01">clientURL</eb:PartyId> (011) </eb:From> (012) <eb:To> (013) <eb:PartyId type="urn:x12.org:IO5:01">webservices.sabre.com</ eb:PartyId> (014) </eb:To> (015) <eb:CPAId>yourIPCC</eb:CPAId> (016) <eb:Service eb:type="sabreXML">Session</eb:Service> (017) <eb:Action>SessionCreateRQ</eb:Action> (018) <eb:MessageData> (019) <eb:MessageId>mid:20031209-133003-2333@clientURL</eb:MessageId> (020) <eb:Timestamp>2003-12-09T11:15:12Z</eb:Timestamp> (021) <eb:TimeToLive>2003-12-09T11:15:12Z</eb:TimeToLive> (022) </eb:MessageData> (023) </eb:MessageHeader> (024) <wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" (025) xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/12/utility"> (026) <wsse:UsernameToken> (027) <wsse:Username>USERNAME</wsse:Username> <wsse:Password>PASSWORD</wsse:Password> (028) (029) <Organization>yourIPCC</Organization> (030) <Domain>DEFAULT</Domain> (031) </wsse:UsernameToken> (032) </wsse:Security> (033) </SOAP-ENV:Header> (034) <SOAP-ENV:Body> (035) <eb:Manifest SOAP-ENV:mustUnderstand="1" eb:version="2.0"> (036) <eb:Reference xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="cid:SessionCreateRQ" xlink:type="simple"/> (037) </eb:Manifest> (038) </SOAP-ENV:Body> (039) </SOAP-ENV:Envelope>

Example 2. SessionCreateRQ Payload Message


(040) <SessionCreateRQ> (041) <POS> (042) <Source PseudoCityCode="yourIPCC"/> (043) </POS> (044) </SessionCreateRQ>

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SessionCreateRQ SOAP Envelope


Format the SOAP envelopes and payloads for the requests as shown in Examples 1 and 2, respectively. The client application does the following for each connection: Generates a globally unique value for eb:ConversationId (line 008) Generates a value for eb:MessageId (line 019) Generates values for eb:Timestamp (lines 020 and 021) Includes the appropriate values for eb:From and eb:To (lines 009014) Includes the required value for eb:CPAId (line 015). This is the same value as <Organization>. Includes the service specific values for eb:Service, eb:type (line 016), and eb:Action (line 017) Includes security credentials in the wsse:Security node (lines 024032) (Payloads sent as attachments) Sets the reference to the payload attachment in the xlink:href attribute of the eb:Reference element (line 036) (Payloads included in SOAP envelopes) Substitutes the payload for eb:Manifest in the first MIME part

SessionCreateRQ Payload
The client creates the payload, either as an attachment or included in the SOAP body. In the MIME Header, include the value for the content ID. This must match the value of xlink:href in eb:Reference in the SOAP envelope. Specifies the document root element. It is recommended that this value match the value for content ID in the MIME Header and eb:Reference/xlink:href (line 036). Passes the value for Source/PseudoCityCode (line 042). The is the same value sent with eb:CPAId and Organization in the SOAP envelope. Note: In all request messages using the same connection, the values for the following must be the same: In the payload, the IPCC in POS/Source/PseudoCityCode In the SOAP envelope, eb:CPAId In the SOAP envelope of SessionCreateRQ, the Organization element

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SessionCreateRS Response Message


Example 3. SessionCreateRS SOAP Envelope with wsse:BinarySecurityToken
(001) <?xml version='1.0' encoding='UTF-8'?> (002) <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" (003) xmlns:xlink="http://www.w3.org/1999/xlink"> (004) <SOAP-ENV:Header> (005) <eb:MessageHeader xmlns:eb="http://www.ebxml.org/namespaces/ messageHeader" eb:version="2.0" SOAP-ENV:mustUnderstand="1"> (006) <eb:ConversationId>ABC123@clientURL.com</eb:ConversationId> (007) <eb:From> (008) <eb:PartyId>webservices.sabre.com</eb:PartyId> (009) </eb:From> (010) <eb:To> (011) <eb:PartyId>clientURL</eb:PartyId> (012) </eb:To> (013) <eb:CPAId>yourIPCC</eb:CPAId> (014) <eb:Service eb:type=sabreXML>Session</eb:Service> <eb:Action>SessionCreateRS</eb:Action> (015) (016) <eb:MessageData> (017) <eb:MessageId>mid:20031209-12545-1369@webservices.sabre.com</eb:MessageId> (018) <eb:Timestamp>2003-12-09T11:15:13Z</eb:Timestamp> (019) </eb:MessageData> (020) <RefToMessageId>mid:20031209-133003-2333@clientURL</RefToMessageId> (021) </eb:MessageHeader> (022) <wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext"> (023) <wsse:BinarySecurityToken valueType="String" (024) EncodingType="wsse:Base64Binary">Shared/IDL:IceSess\/SessMgr:1\.0.IDL/Common/ !ICESMS\/RESA!ICESMSLB\/RES.LB!-4845652307057192441!339520!0</ wsse:BinarySecurityToken> (025) </wsse:Security> (026) </SOAP-ENV:Header> (027) <SOAP-ENV:Body> (028) <eb:Manifest xmlns:eb=http://www.ebxml.org/namespaces/messageHeader eb:version="2.0"> (029) <eb:Reference eb:id=SessionCreateRS xlink:type="simple" xlink:href="cid:SessionCreateRS" (030) <eb:Description xml:lang=en-US>Response Message</eb:Description>"/> (031) </eb:Reference> (032) </eb:Manifest> (033) </SOAP-ENV:Body> (034) </SOAP-ENV:Envelope>

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Example 4. SessionCreateRS Payload Message


(035) <SessionCreateRS xmlns=http://www.opentravel.org/OTA/2002/11version=1 status="Approved"> (036) <ConversationId>ABC123@clientURL.com</ConversationId> (037) </SessionCreateRS>

SessionCreateRS Response Format


For the format of the response, see Examples 3 and 4. Note the following in the SessionCreateRS response: The Sabre Web Services infrastructure returns a security token in wsse:BinarySecurityToken, a child of wsse:Security (lines 022025). The infrastructure returns a unique message ID in <eb:RefToMessageId>. This is a reference to the message ID of the corresponding request (line 020). The payloads of the session request messages do not have an xmlns attribute with the document root element, but this attribute is returned in the payload of the responses (line 034). The eb:version attribute returns a number, but this version is independent of the versioning strategy for TPF Connector-based or open systems-based Sabre Web Services (line 034).

Consuming the SessionCreateRQ Service


The client sends the SessionCreateRQ request message to the endpoint for consuming Sabre Web Services over HTTPS. (For complete information about the URLs and environments, please refer to the section of this document titled, Environments for Using Sabre Web Services.) The Sabre Web Services gateway receives and authenticates the request, and creates a connection. The infrastructure then authorizes the security credentials. If required, it allocates a Sabre session upon authorization. The infrastructure returns a unique, encrypted security token to the requester on the client side in wsse:BinarySecurityToken in the SOAP envelope of the SessionCreateRS response. It also returns the same conversation ID and a reference to the message ID in the request. The connection ID consists of the returned security token and the conversation ID. Its return means the connection to the Sabre Web Services infrastructure is alive and a Sabre Web Services session (also called a TA) is allocated. For every connection it creates, the client parses the eb:ConversationId and the entire wsse:Security node with wsse:BinarySecurityToken and stores them for subsequent use in
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requests for travel content that use the connection and Sabre session. This makes it possible to reuse the connection when a connection pool is implemented. For complete information about techniques for handling connectivity, see chapter four.
Note:

Remember that when using a specific Sabre Web Services connection and session, the following values must match the values that were used to open the connection with SessionCreateRQ: eb:ConversationId, eb:CPAId (eb:Organization), and in the payload, PseudoCityCode. The same value returned in wsse:BinarySecurityToken in SessionCreateRS must be sent in all messages using the connection.

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Request Messages for Travel Content


All open systems and TPF Connector-based Sabre Web Services adhere to the same model for the SOAP envelopes of the requests and responses, as shown in the following examples, but some tags and values in the SOAP envelopes are specific to the Web service, connection, and service provider. Examples that can be cited include the value for eb:Action, which is a unique, service-specific value, and the value for eb:ConversationId, which is unique to a Sabre Web Services connection and session. The use of the eb:Timeout tag itself is implemented by the a service provider. Currently this tag is read only by the TPF Connector, and so it can be included in the SOAP envelopes of TPF Connector-based Sabre Web Services. The payload messages for all TPF Connector-based and open systems-based Sabre Web Services follow similar models. Some of the exceptions are noted as follows: Each service provider specifies how to use the Version and PseudoCityCode attributes. The <HostCommand> element is returned in the responses of TPF Connector-based Sabre Web Services.

The TPF Connector-based Web service, OTA_HotelAvailLLSRQ, is used in Examples 5 and 6. For the service-specific payload messages and formats, please refer to the service documents published on the Developer Resource Center.

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Example 5. SOAP Envelope of a Request for Travel Content


(001) <?xml version="1.0" encoding="UTF-8"?> (002) <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" (003) xmlns:eb="http://www.ebxml.org/namespaces/messageHeader" (004) xmlns:xlink="http://www.w3.org/1999/xlink" (005) xmlns:xsd="http://www.w3.org/1999/XMLSchema"> (006) <SOAP-ENV:Header> (007) <eb:MessageHeader SOAP-ENV:mustUnderstand="1" eb:version="2.0"> (008) <eb:ConversationId>ABC123@clientURL.com</eb:ConversationId> <eb:From> (009) (010) <eb:PartyId type="urn:x12.org:IO5:01">clientURL</eb:PartyId> (011) </eb:From> (012) <eb:To> (013) <eb:PartyId type="urn:x12.org:IO5:01">webservices.sabre.com</ eb:PartyId> (014) </eb:To> (015) <eb:CPAId>yourIPCC</eb:CPAId> (016) <eb:Service eb:type="sabreXML"> OTA_HotelAvailLLSRQ</eb:Service> (017) <eb:Action>OTA_HotelAvailLLSRQ</eb:Action> (018) <eb:MessageData> (019) <eb:MessageId>mid:20031209-133003-2334@clientURL</eb:MessageId> (020) <eb:Timestamp>2003-12-09T11:15:14Z</eb:Timestamp> (021) <!-- <eb:TimeToLive>2003-12-09T11:16:12Z</eb:TimeToLive> --> (022) <eb:Timeout>50</eb:Timeout> (023) </eb:MessageData> (024) </eb:MessageHeader> (025) <wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/ secext"> (026) <wsse:BinarySecurityToken valueType="String" (027) EncodingType="wsse:Base64Binary">SShared/IDL:IceSess\/SessMgr:1\.0.IDL/Common/ !ICESMS\/RESA!ICESMSLB\/RES.LB!-4845652307057192441!339520!0</ wsse:BinarySecurityToken> (028) </wsse:Security> (029) </SOAP-ENV:Header> (030) <SOAP-ENV:Body> (031) <eb:Manifest SOAP-ENV:mustUnderstand="1" eb:version="2.0"> (032) <eb:Reference xmlns:xlink="http://www.w3.org/1999/xlink" (033) xlink:href="cid:OTA_HotelAvailRQ" (034) xlink:type="simple"/> (035) </eb:Manifest> (036) </SOAP-ENV:Body> (037) </SOAP-ENV:Envelope>

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Example 6. Payload of a Request for Travel Content


(038) <?xml version="1.0" encoding="UTF-8"?> (039) <OTA_HotelAvailRQ xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/ 2001/XMLSchema-instance" EchoToken="String" TimeStamp="2001-12-17T09:30:4705:00" Target="Production" Version="2003A.TsabreXML1.4.1" SequenceNmbr="1" PrimaryLangID="en-us" AltLangID="en-us"> (040) <POS> (041) <Source PseudoCityCode="yourIPCC"/> (042) </POS> (043) <AvailRequestSegments> (044) <AvailRequestSegment> (045) <StayDateRange Start="2006-11-22T00:00:00" End="2006-11-25T00:00:00"/> (046) <RoomStayCandidates> (047) <RoomStayCandidate> (048) <GuestCounts> (049) <GuestCount Count="2"/> (050) </GuestCounts> (051) </RoomStayCandidate> (052) </RoomStayCandidates> (053) <HotelSearchCriteria> (054) <Criterion> (055) <HotelRef HotelCityCode="DFW" ChainCode="MC"/> (056) </Criterion> (057) </HotelSearchCriteria> (058) </AvailRequestSegment> (059) </AvailRequestSegments> (060) </OTA_HotelAvailRQ>

Request SOAP Envelopes


Format the SOAP envelopes and payloads for the request as shown in Examples 5 and 6, respectively, using service-specific data values and formats. For detailed common requirements, please refer to Appendix A. The client includes the following: The value for eb:ConversationId which is extracted from the connection being used The same value for eb:CPAId that was used to open the connection (line 015) Values for <eb:MessageId> and eb:Timestamp, and optionally, eb:Timeout (lines 019020) Optionally, the generated value for eb:Timeout. This value must be less than the system default value on the service. Currently, only the TPF connector has implemented this for TPF Connector-based Sabre Web Services and orchestrated Web services. If the value is greater than the default value on the service, the TPF Connector ignores it and uses the default. (line 022) If sending a time-out value, exclude eb:TimeToLive because these are mutually
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exclusive. Note, also, that TimeToLive is not supported. (line 021) For more information about the service time-outs, see eb:Timeout. Appropriate values for eb:From and <eb:To> (lines 009014), eb:CPAId (line 015), eb:Service, eb:type (line 016), and eb:Action (line 017) The wsse:Security node, which includes wsse:BinarySecurityToken, extracted from the SessionCreateRQ request that opened the Web Services connection being used (lines 025028) (Payloads sent as attachments) The reference to the payload attachment in the xlink:href attribute of the eb:Reference element (line 032) (Payloads included in SOAP envelopes) The payload in place of the eb:Manifest element in the first MIME part

Request Payloads
The client includes the following: In the MIMEHeader, the value for the content ID. This must match the value of xlink:href in eb:Reference (line 032) The document root element. It is recommended that this value match the value for content ID in the MIME Header and eb:Reference /xlink:href. (line 039) The value for the xmlns attribute of the document root element. Application developers need to refer to the developer notes for the Web service being used. (line 039) A value for the Version attribute that is applicable to the version of the Web service your client is consuming. Obtain the applicable versions and correct format in the service documentation on the Developer Resource Center. (line 039) The value for the Source/PseudoCityCode. This value must match the values sent with eb:CPAId and Organization in the SOAP envelope of the SessionCreateRQ message that opened the connection. (line 041) The values for the following three must be the same: In all payloads, the IPCC in POS/Source/PseudoCityCode In all SOAP envelopes, eb:CPAId In the SOAP envelope of SessionCreateRQ, the Organization element

Remember that for all messages sent in a given connection, the value for PseudoCityCode and eb:CPAId must match the value in the SessionCreateRQ message that was used to create the Web Services connection being used. For the valid version attribute values, MDR subsets, and document root elements, please consult the design documents, service descriptions, and developer notes.
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Response Messages with Travel Content


Responses of all TPF Connector-based Sabre Web Services conform to the following format, shown in examples 7 and 8.

Example 7. SOAP Envelope of a Response for Travel Content


(001) <?xml version="1.0" encoding="UTF-8"?> (002) <soap-env:Envelope xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/ "> (003) <soap-env:Header> (004) <eb:MessageHeader xmlns:eb="http://www.ebxml.org/namespaces/ messageHeader" eb:version="2.0" soap-env:mustUnderstand="1"> <eb:From> (005) (006) <eb:PartyId eb:type="urn:x12.org:IO5:01">webservices.sabre.com</ eb:PartyId> (007) </eb:From> (008) <eb:To> (009) <eb:PartyId eb:type="urn:x12.org:IO5:01">clientURL</eb:PartyId> (010) </eb:To> <eb:CPAId>yourIPCC</eb:CPAId> (011) <eb:ConversationId>ABC123@clientURL.com</eb:ConversationId> (012) (013) <eb:Service eb:type=sabreXML>Hotel Availability</eb:Service> (014) <eb:Action>OTA_HotelAvailLLSRS</eb:Action> (015) <eb:MessageData> (016) <eb:MessageId>mid:20030707-12545-1370@webservices.sabre.com</eb:MessageId> (017) <RefToMessageId>mid:20031209-133003-2334@clientURL.com</ eb:RefToMessageId> (018) <eb:Timestamp>2003-12-09T11:15:15Z</eb:Timestamp> (019) </eb:MessageData> (020) </eb:MessageHeader> (021) <wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext"> (022) <wsse:BinarySecurityToken valueType="String" EncodingType="wsse:Base64Binary">Shared/IDL:IceSess\/SessMgr:1\.0.IDL/Common/ !ICESMS\/RESA!ICESMSLB\/RES.LB!-4845652307057192441!339520!0</ wsse:BinarySecurityToken> (023) </wsse:Security> (024) </soap-env:Header> (025) <soap-env:Body> (026) <eb:Manifest SOAP-ENV:mustUnderstand="1" eb:version="2.0"> (027) <eb:Reference xmlns:xlink="http://www.w3.org/1999/xlink" (028) xlink:href="cid:OTA_HotelAvailRS" (029) xlink:type="simple"/> (030) </eb:Manifest> (031) </SOAP-ENV:Body> (032) </SOAP-ENV:Envelope>

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Example 8. Payload of a Response for Travel Content


(033) <?xml version="1.0" encoding="UTF-8"?> (034) <OTA_HotelAvailRS xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/ XMLSchema-instance" Version="2003A.TsabreXML1.4.1"> (035) <Success/> (036) <RoomStays MoreIndicator="Y"> (037) <RoomStay> (038) <RoomRates> (039) <RoomRate RPH="001" RoomTypeCode="STD" RatePlanCode="RAC"/> (040) <RoomRate RPH="001" RoomTypeCode="C1D" RatePlanCode="COR"/> (041) <RoomRate RPH="001" RoomTypeCode="STD" RatePlanCode="GRR"/> (042) <RoomRate RPH="001" RoomTypeCode="A1K,N1K,B2Q,N2Q,C1D,NS1" RatePlanCode="GRT"/> ... (043) <RoomRate RPH="011" RoomTypeCode="STD" RatePlanCode="RAC"/> (044) <RoomRate RPH="011" RoomTypeCode="STD" RatePlanCode="BBA"/> (045) <RoomRate RPH="011" RoomTypeCode="STD" RatePlanCode="COR"/> (046) <RoomRate RPH="011" RoomTypeCode="STD" RatePlanCode="GRR"/> ... (047) </RoomRates> (048) <BasicPropertyInfo ChainCode="HI" HotelCode="51645" HotelName="HOLIDAY INN EX STES DFW" HotelCityCode="DFW" AreaID="003NW"> (049) <TPA_Extensions> (050) <Line RPH="001"/> (051) <Distance Ind="M"/> (052) <CurrencyCode>USD</CurrencyCode> (053) <MinRate Amount="94.00" CurrencyCode="USD" DecimalPlaces="2"/> (054) <MaxRate Amount="159.00" CurrencyCode="USD" DecimalPlaces="2"/> (055) <DirectConnect> (056) <DCSellParticipant Ind="true"/> (057) <DCAvailParticipant Ind="true"/> (058) <UnAvail Ind="false"/> (059) <RequestFail Ind="false"/> (060) </DirectConnect> (061) <LocationDescription Code="G"> (062) <Text>GRAPEVINE</Text> (063) </LocationDescription> (064) </TPA_Extensions> (065) <Position Latitude="32.921900" Longitude="-97.080400"/> (066) <Address> (067) <TPA_Extensions> (068) <AddressLine>309 STATE HWY 114 WEST</AddressLine> (069) <AddressLine>GRAPEVINE TX 76051</AddressLine> (070) </TPA_Extensions> (071) </Address> (072) <ContactNumbers> (073) <ContactNumber PhoneNumber="817-442-5919"/> (074) <TPA_Extensions> (075) <FaxNumber PhoneNumber="817-442-5960"/> (076) </TPA_Extensions> (077) </ContactNumbers> (078) </BasicPropertyInfo>

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(079) (080) (081) (082) (083) (084) (085) (086) (087) (088) (089) (090) (091) (092) (093) (094) (095) (096) (097) (098) (099) (100) (101) (102) (103) (104) (105) (106) (107) (108) (109)

<BasicPropertyInfo ChainCode="HI" HotelCode="53766" HotelName="HOLIDAY INN ADDISON" HotelCityCode="DFW" AreaID="013E"> <TPA_Extensions> <Line RPH="011"/> <Distance Ind="M"/> <CurrencyCode>USD</CurrencyCode> <MinRate Amount="117.99" CurrencyCode="USD" DecimalPlaces="2"/> <MaxRate Amount="139.00" CurrencyCode="USD" DecimalPlaces="2"/> <DirectConnect> <DCSellParticipant Ind="true"/> <DCAvailParticipant Ind="true"/> <UnAvail Ind="false"/> <RequestFail Ind="false"/> </DirectConnect> <LocationDescription Code="G"> <Text>ADDISON TX</Text> </LocationDescription> </TPA_Extensions> <Position Latitude="32.958500" Longitude="-96.827000"/> <Address> <TPA_Extensions> <AddressLine>4960 ARAPAHO ROAD</AddressLine> <AddressLine>ADDISON TX 75001</AddressLine> </TPA_Extensions> </Address> <ContactNumbers> <ContactNumber PhoneNumber="1-972-490-1212"/> <TPA_Extensions> <FaxNumber PhoneNumber="1-972-233-4283"/> </TPA_Extensions> </ContactNumbers> </BasicPropertyInfo>

... (110) </RoomStay> (111) </RoomStays> (112) <TPA_Extensions> (113) <HostCommand>ARS01S093HOTDFW/22NOV-25NOV2/MC</HostCommand> (114) </TPA_Extensions> (115)</OTA_HotelAvailRS>

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Consuming a Travel-Based Service


Please note the following in the response: SOAP Envelope The Sabre Web Services gateway returns a unique message ID and a reference to the message ID of the corresponding request in <eb:RefToMessageId> (lines 016017). The security token is returned in wsse:BinarySecurityToken (line 022).

Payload For TPF Connector-based Sabre Web Services, the Version attribute of the document root element returns the service version requested (line 034). For TPF Connector-based Sabre Web Services, the business application returns the Sabre system command used to format the request in <HostCommand> (line 113).

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SessionCloseRQ Message
The model for the SessionCloseRQ message, which is required to close Sabre Web Services connections, is shown in examples 9 and 10.

Example 9. SessionCloseRQ SOAP Envelope


(001) <?xml version='1.0' encoding='UTF-8'?> (002) <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" (003) xmlns:eb="http://www.ebxml.org/namespaces/messageHeader" (004) xmlns:xlink="http://www.w3.org/1999/xlink" (005) xmlns:xsd="http://www.w3.org/1999/XMLSchema"> (006) <SOAP-ENV:Header> (007) <eb:MessageHeader SOAP-ENV:mustUnderstand="1" eb:version="2.0"> <eb:ConversationId>ABC123@clientURL.com</eb:ConversationId> (008) <eb:From> (009) (010) <eb:PartyId eb:type="urn:x12.org:IO5:01">clientURL</eb:PartyId> (011) </eb:From> (012) <eb:To> (013) <eb:PartyId type="urn:x12.org:IO5:01">webservices.sabre.com</ eb:PartyId> (014) </eb:To> (015) <eb:CPAId>yourIPCC</eb:CPAId> (016) <eb:Service eb:type="sabreXML">Session</eb:Service> (017) <eb:Action>SessionCloseRQ</eb:Action> (018) <eb:MessageData> (019) <eb:MessageId>mid:20031209-133003-2335@clientURL</eb:MessageId> (020) <eb:Timestamp>2003-12-09T11:15:16Z</eb:Timestamp> (021) <eb:TimeToLive>2003-12-09T11:15:16Z</eb:TimeToLive> (022) </eb:MessageData> (023) </eb:MessageHeader> (024) <wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext"> (025) <wsse:BinarySecurityToken valueType="String" (026) EncodingType="wsse:Base64Binary">Shared/IDL:IceSess\/SessMgr:1\.0.IDL/Common/ !ICESMS\/RESA!ICESMSLB\/RES.LB!-4845652307057192441!339520!0</ wsse:BinarySecurityToken> (027) </wsse:Security> (028) </SOAP-ENV:Header> (029) <SOAP-ENV:Body> (030) <eb:Manifest SOAP-ENV:mustUnderstand="1" eb:version="2.0"> (031) <eb:Reference xmlns:xlink="http://www.w3.org/1999/xlink" (032) xlink:href="cid:SessionCloseRQ" xlink:type="simple"/> (033) </eb:Manifest> (034) </SOAP-ENV:Body> (035) </SOAP-ENV:Envelope>

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Example 10. SessionCloseRQ Message Payload


(036) <SessionCloseRQ> (037) <POS> (038) <Source PseudoCityCode="yourIPCC"/> (039) </POS> (040) </SessionCloseRQ>

SessionCloseRQ SOAP Envelope


Format the SOAP envelopes and payloads for the requests as shown in examples 9 and 10, respectively.
Note:

For any values not specifically called out or described in the reference section, format the messages as shown. For detailed common requirements, see Appendix A.

Your client does the following for each connection: Passes the conversation ID of the connection to close for <eb:ConversationId> (line 008) Generates a value for <eb:MessageId> and eb:Timestamp (lines 019020) Includes the appropriate values for <eb:From> and eb:To (lines 009014) Includes the required value for eb:CPAId (line 015). This is the same value as <Organization> in the SessionCreateRQ used to open the connection. Includes the service specific values for eb:Service, eb:type (line 016), and <eb:Action> (line 017) Passes the security token of the connection to close in wsse:Security@wsse:BinarySecurityToken (lines 024027) (Payloads sent as attachments) Sets the reference to the payload attachment in the xlink:href attribute of the <eb:Reference element (line 032) (Payloads included in SOAP envelopes) Substitutes the payload for <eb:Manifest in the first MIME part

SessionCloseRQ Payload
The client creates the payload, either as an attachment or included in the SOAP body. The client does the following: In the MIME Header, includes the value for the content ID. This must match the value of xlink:href in eb:Reference in the SOAP envelope. Specifies the document root element. It is recommended that this value match the value
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for content ID in the MIME Header and eb:Reference / xlink:href (line 036). Passes the value for Source/PseudoCityCode (line 042). The is the same value sent with eb:CPAId and Organization in the SOAP envelope.
Note:

In all request messages using a given connection, the values for following must be the same: In payloads, the IPCC in POS/Source/PseudoCityCode In SOAP envelopes, eb:CPAId In SOAP envelope of SessionCreateRQ, the Organization element

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SessionCloseRS Message
The SessionCloseRQ service terminates both the Sabre Web Services connection and its associated Sabre Web Services session, and renders the security token invalid.

Example 11. SessionCloseRS SOAP Envelope


(001) <?xml version="1.0" encoding="UTF-8"?> (002) <soap-env:Envelope xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/ "> (003) <soap-env:Header> (004) <eb:MessageHeader eb:version="1.0" soap-env:mustUnderstand="1" xmlns:eb="http://www.ebxml.org/namespaces/messageHeader"> (005) <eb:From> (006) <eb:PartyId eb:type="URI">webservices.sabre.com</eb:PartyId> (007) </eb:From> (008) <eb:To> (009) <eb:PartyId eb:type="URI">clientURL</eb:PartyId> (010) </eb:To> (011) <eb:CPAId>yourIPCC</eb:CPAId> (012) <eb:ConversationId>ABC123@clientURL.com</eb:ConversationId> (013) <eb:Service eb:type="sabreXML">Session</eb:Service> (014) <eb:Action>SessionCloseRS</eb:Action> (015) <eb:MessageData> (016) <eb:MessageId>mid:20030707-12545-1370@webservices.sabre.com</eb:MessageId> (017) <eb:Timestamp>2006-06-23T15:29:09</eb:Timestamp> (018) <RefToMessageId>mid:20031209-133003-2335@clientURL</eb:RefToMessageId> (019) </eb:MessageData> (020) </eb:MessageHeader> (021) <wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext"> (022) <wsse:BinarySecurityToken valueType="String" (023) EncodingType="wsse:Base64Binary">Shared/IDL:IceSess\/SessMgr:1\.0.IDL/Common/ !ICESMS\/RESA!ICESMSLB\/RES.LB!-4845652307057192441!339520!0</ wsse:BinarySecurityToken> (024) </wsse:Security> (025) </soap-env:Header> (026) <soap-env:Body> (027) <SessionCloseRS status="Approved" version="1" xmlns="http:// www.opentravel.org/OTA/2002/11"/> (028) </soap-env:Body> (029) </soap-env:Envelope>

Example 12. SessionCloseRS Message Payload


(030) <?xml version=1.0 encoding=UTF-8 ?> (031) <SessionCloseRS xmlns=http://www.opentravel.org/OTA/2002/11version="1" status="Approved" />

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SessionCloseRQ Response Format


If the connection is closed successfully, the SOAP envelope and payload messages are returned. For an example of the response payload, see example 12. Please note the following in the responses: The Sabre Web Services gateway returns a unique message ID with a reference to the message ID of the corresponding request in <eb:RefToMessageId>. (lines 016017) The payloads of the session request messages do not have an xmlns attribute with the document root element, but this attribute is returned in the payload of the responses. The eb:version attribute returns a number, but this independent of the versioning standards of TPF Connector-based Sabre Web Services. (line 030) Only the root element and attributes are returned when a connection is closed properly. (line 030)

Consuming the SessionCloseRQ Service


When a Sabre Web Services connection is closed successfully, the following happens: The associated Sabre session is released The SessionCloseRS MessageHeader is returned to the requester The security token becomes invalid. If a Sabre session or TA was allocated, the content in the Sabre work area is discarded and the Sabre session is returned to the session pool.

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Payloads Formatted Inside SOAP Envelopes


For Java clients that consume Web services without WSDL, sending the payload as an attachment to the SOAP envelope is preferred. If a particular Web services development tool does not support attachments, it is also possible to send the payload inside the envelope. If the client consumes services with WSDL, it must include the payload inside the body of the first MIME part or SOAP envelope. This is shown in example 13. To include the payload inside the SOAP envelope, do the following: 1. Modify an existing message using the SOAP with Attachments protocol. 2. Provide requirements that are specified by Sabre Web Services for the envelopes and payloads. 3. Insert the payload of the second MIME part into the first MIME part. Remove the eb:Manifest node from the SOAP envelope, and insert the payload. Lines 28 through 49 represent the payload.

Example 13. Message Payload Inside SOAP Envelope Body


(001)<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" (002) xmlns:eb="http://www.ebxml.org/namespaces/messageHeader" (003) xmlns:xlink=http://www.w3.org/1999/xlink xmlns:xsd="http://www.w3.org/ 1999/XMLSchema"> (004) <SOAP-ENV:Header> (005) <eb:MessageHeader SOAP-ENV:mustUnderstand="1" eb:version="2.0"> (006) <eb:ConversationId>ABC123@clientURL.com<eb:ConversationId/> (007) <eb:From> (008) <eb:PartyId type="urn:x12.org:IO5:01">clientURL</eb:PartyId> (009) </eb:From> (010) <eb:To> (011) <eb:PartyId type="urn:x12.org:IO5:01">webservices.sabre.com</ eb:PartyId> (012) </eb:To> (009) <eb:CPAId>yourIPCC</eb:CPAId> (014) <eb:Service eb:type="OTA">Hotel</eb:Service> (015) <eb:Action>OTA_HotelDescriptionRQ</eb:Action> (016) <eb:MessageData> (017) <eb:MessageId>mid:20031209-133003-2333@clientURL</eb:MessageId> (018) <eb:Timestamp>2003-12-09T11:15:12Z</eb:Timestamp> (019) <eb:Timeout>55</eb:Timeout> (020) </eb:MessageData> (021) </eb:MessageHeader> (022) <wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext"> (023) <wsse:BinarySecurityToken valueType="String"

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(024) EncodingType="wsse:Base64Binary">Shared/IDL:IceSess\/SessMgr:1\.0.IDL/Common/ !ICESMS\/RESC!ICESMSLB\/RES.LB!-4954987477210575357!252506!0</ wsse:BinarySecurityToken> (025) </wsse:Security> (026) </SOAP-ENV:Header> (027) <SOAP-ENV:Body> (028) <OTA_HotelAvailRQ xmlns="http://www.opentravel.org/OTA/2002/08" Version="2003A.TsabreXML1.0.1"> (029) <POS> (030) <Source PseudoCityCode="yourIPCC"/> (031) </POS> (032) <AvailRequestSegments> (033) <AvailRequestSegment> (034) <StayDateRange Start="2003-10-29" End="2003-10-30"/> (035) <RoomStayCandidates> (036) <RoomStayCandidate> (037) <GuestCounts> (038) <GuestCount Count="2"/> (039) </GuestCounts> (040) </RoomStayCandidate> (041) </RoomStayCandidates> (042) <HotelSearchCriteria> (043) <Criterion> (044) <HotelRef HotelCode="62532"/> (045) </Criterion> (046) </HotelSearchCriteria> (047) </AvailRequestSegment> (048) </AvailRequestSegments> (049) </OTA_HotelAvailRQ> (050) </SOAP-ENV:Body> (051)</SOAP-ENV:Envelope>

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Chapter

3
Chapter3 SabreXMLSpecifications
Chapter three describes the design of the WSDL and schema documents for Sabre XML. It also explains the numbering scheme and naming patterns of the WSDL and schema documents, as well as how they are versioned.

Overview
The Sabre XML specifications are the WSDL and schema documents tailored specifically for use with Sabre Web Services. The Sabre XML specifications consist of the following: A unique WSDL document This is used by WSDL software tools to build proxy classes. The tools reference the WSDL documents at run-time. A set of Sabre XML request and response XSD schema documents They validate the XML payloads. If using WSDL tools, the WSDL document references them at run-time. An intermediate schema for every Web service This imports the request and response schemas The content of the payloads Session management messages for connecting to Sabre Web Services A set of common schemas shared by all TPF Connector-based Sabre Web Services

Every version of every Web service has its own set of Sabre XML documents. The payload content is assigned a version number that is incremented whenever the content is
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enhanced or corrections are made to the code. The WSDL and schema documents are available by searching Developer Resource Center for the name of the Web service. For more information related to how to download these artifacts, please refer to the section of this document titled, Finding WSDL and Schema Documents via a URL.

WSDLDocumentsforSabreXML
Application developers can use the Sabre XML WSDL documents to develop and consume Sabre Web Services by using development frameworks such as Microsoft .NET Framework or Apache Axis. WSDL documents simplify development of clients by generating proxy classes for the client code. The proxy classes provide objects that let application developers access and update the underlying structure of the message, which is ebXML. The WSDL documents are based on recommendations from the W3C. They conform to WSI Basic Profile 1.0 Specification. All TPF Connector-based Sabre Web Services can be consumed with Microsoft .NET Framework and Apache Axis. The Sabre XML WSDL document format does not currently support the SOAP with Attachments model, so the SOAP envelope must include the message payload. All data formats in the Sabre XML WSDL documents are defined as either character strings or integers. Most of the date formats are string types. The reason for this is various frameworks often define formats for the same data types differently, and these formats are incompatible among the different frameworks. By simplifying the data types, a single WSDL document for Sabre XML can accommodate multiple frameworks for WSDL.

Format and Common Schemas


The WSDL document includes a reference to an intermediate schema. This schema points to the request and response schemas for the Web service. The WSDL document also imports common Sabre XML schemas that provide instructions and data for consuming the Web service. These common schemas are used to build proxy classes. The WSDL document structure has the standard definitions, import statements, and parent elements of <message>, <portType>, <binding>, and <service>. An example of a WSDL document that conforms to the WS-I recommendation is shown in Figure 4. The schemaLocation attribute of the xsd:import element in the types node has a fully qualified namespace. (See lines 210.)

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Figure 4. WSDL Document That Conforms to WS-I Recommendations


<definitions xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsd1="http:// webservices.sabre.com/sabreXML/2003/07" xmlns:tns="https:// webservices.sabre.com/websvc" xmlns:eb="http://www.ebxml.org/ namespaces/messageHeader" xmlns="http://schemas.xmlsoap.org/wsdl/" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" targetNamespace="https://webservices.sabre.com/websvc"> (002) <types> (003) <xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema"> (004) <xsd:import namespace="http://webservices.sabre.com/sabreXML/ 2003/07" schemaLocation="OTA_AirAvailLLS1.10.1RQRS.xsd"/> (005) <xsd:import namespace="http://www.ebxml.org/namespaces/ messageHeader" schemaLocation="msg-header-2_0.xsd"/> (006) <xsd:import namespace="http://www.w3.org/2000/09/xmldsig#" schemaLocation="xmldsig-core-schema.xsd"/> (007) <xsd:import namespace="http://www.w3.org/1999/xlink" schemaLocation="xlink.xsd"/> (008) <xsd:import namespace="http://schemas.xmlsoap.org/soap/envelope/ " schemaLocation="envelope.xsd"/> (009) <xsd:import namespace="http://www.w3.org/XML/1998/namespace" schemaLocation="xml.xsd"/> (010) <xsd:import namespace="http://schemas.xmlsoap.org/ws/2002/12/ secext" schemaLocation="wsse.xsd"/> (011) </xsd:schema> (012) </types> (013) <message name="OTA_AirAvailInput"> (014) <part name="header" element="eb:MessageHeader"/> (015) <part name="header2" element="wsse:Security"/> (016) <part name="body" element="xsd1:OTA_AirAvailRQ"/> (017) </message> (018) <message name="OTA_AirAvailOutput"> (019) <part name="header" element="eb:MessageHeader"/> (020) <part name="header2" element="wsse:Security"/> (021) <part name="body" element="xsd1:OTA_AirAvailRS"/> (022) </message> (023) <portType name="OTA_AirAvailPortType"> (024) <operation name="OTA_AirAvailRQ"> (025) <input message="tns:OTA_AirAvailInput"/> (026) <output message="tns:OTA_AirAvailOutput"/> (027) </operation> (028) </portType> (029) <binding name="OTA_AirAvailSoapBinding" type="tns:OTA_AirAvailPortType"> (030) <soap:binding style="document" transport="http:// schemas.xmlsoap.org/soap/http"/> (031) <operation name="OTA_AirAvailRQ"> (032) <soap:operation soapAction="OTA"/> (033) <input> (034) <soap:header message="tns:OTA_AirAvailInput" part="header" use="literal"/> (035) <soap:header message="tns:OTA_AirAvailInput" part="header2" use="literal"/> (036) <soap:body parts="body" use="literal"/>
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(001)

(037) (038) (039) (040) (041) (042) (043) (044) (045) (046) (047) (048) (049) (050)

</input> <output> <soap:header message="tns:OTA_AirAvailOutput" part="header" use="literal"/> <soap:header message="tns:OTA_AirAvailOutput" part="header2" use="literal"/> <soap:body parts="body" use="literal"/> </output> </operation> </binding> <service name="OTA_AirAvailService"> <port name="OTA_AirAvailPortType" binding="tns:OTA_AirAvailSoapBinding"> <soap:address location="https://webservices.sabre.com/websvc"/> </port> </service> </definitions>

import Elements
The majority of the Sabre Web Services conform to the OpenTravel specifications. Because of the complexity and nesting of the OpenTravel schemas, Sabre Web Services import the schema files inside the WSDL document, which is not a common practice. The following example shows one of the import statements in a Sabre XML WSDL document. <import namespace="http://webservices.sabre.com/sabreXML/2003/07" schemaLocation="OTA_AirAvailLLS1.10.1RQRS.xsd"/> Of particular interest is the OTA_AirAvailLLS1.10.1RQRS.xsd intermediate schema pointed to by the schemaLocation attribute in the first import instruction. This schema serves as a reference to two separate request and response schemas: OTA_AirAvailLLS1.10.1RQ.xsd and OTA_AirAvailLLS1.10.1RS.xsd. The implementation of an intermediate schema is needed for two reasons: 1. The same namespace is defined within the request and response schemas. Within a WSDL document, repeatable namespace imports cannot be defined, and therefore, duplicate namespace imports are not permitted. 2. The intermediate schema enables tools such as wsdl.exe to handle the complexity of WSDL documents so that the documents can be consumed by these tools. Each WSDL document for Sabre Web Services imports an intermediate schema specific to its corresponding Web service. The intermediate schema has references to namespace attributes and references to the request and response schemas specific to the Web service being called. The request and response schemas each define the payloads for the OTA_AirAvailLLSRQ service operation. The WSDL file imports a set of common schemas that provide instructions for building
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proxies and references to other schemas. This single set of common schemas is the same for all TPF Connector-based Sabre Web Services. Most of the common schemas are either imported into the WSDL documents for Sabre XML or referenced by other common schemas. For the list, please refer to the section of this document titled, Common Schemas for All Travel-Based Sabre Web Services.

message Elements
The <message> element defines the data elements of an operation. Each message can be composed of one or more parts, with each part being equivalent to parameters of a function in a software program. An example from a Sabre Web Services WSDL document is shown below.
(009) (010) (011) (012) (013) (014) (015) (016) (017) (018) <message name="OTA_AirAvailInput"> <part name="header" element="eb:MessageHeader"/> <part name="header2" element="wsse:Security"/> <part name="body" element="xsd1:OTA_AirAvailRQ"/> </message> <message name="OTA_AirAvailOutput"> <part name="header" element="eb:MessageHeader"/> <part name="header2" element="wsse:Security"/> <part name="body" element="xsd1:OTA_AirAvailRS"/> </message>

Sabre Web Services define two message elements in the WSDL documents, one for the request (lines 009013) and one for the response (lines 014018). Each message has multiple part elements that create the SOAP message header and body. While there are two major parts, there are actually three part parameters defined for each message because the header section is split into a MessageHeader and Security part. The body part creates the payload.

portType Element
The <portType> element defines the Web service, the operations that the Web service performs, and the messages that are involved. The portType element is the equivalent to a class in object-oriented programming. The operation is similar to a function call in structured programming. The operation and name combination calls an operation or function, and the function returns data. The request message is like the function and the response is like the data that the function returns. An example from a Sabre Web Services WSDL document is shown below.
(019) (020) (021) (022) (023) (024) <portType name="OTA_AirAvailPortType"> <operation name="OTA_AirAvailRQ"> <input message="tns:OTA_AirAvailInput"/> <output message="tns:OTA_AirAvailOutput"/> </operation> </portType>

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The port defines the connection to a Web service. In general, WSDL documents can define several types of operations, such as one-way, notification, or request-response. The WSDL documents for Sabre Web Services define the request-response type of operation. This is because a client sends a request and receives a response when consuming the Web service. WSDL documents for Sabre Web Services define two messages per operation. Lines 21 22 represent the input or request message, and the output or response message.

binding Elements
The <binding> element defines the data format and protocol for each port. The <operation> element defines each operation that the port exposes. For each operation, the corresponding SOAP action is defined, and the method of encoding for the input and output must be specified. An example from a Sabre Web Services WSDL document is shown below.
(025) (026) (027) (028) (029) (030) (031) (032) (033) (034) (035) (036) (037) (038) (039) (040) <binding name="OTA_AirAvailSoapBinding" type="tns:OTA_AirAvailPortType"> <soap:binding style="document" transport="http://schemas.xmlsoap.org/ soap/http"/> <operation name="OTA_AirAvailRQ"> <soap:operation soapAction="OTA"/> <input> <soap:header message="tns:OTA_AirAvailInput" part="header" use="literal"/> <soap:header message="tns:OTA_AirAvailInput" part="header2" use="literal"/> <soap:body parts="body" use="literal"/> </input> <output> <soap:header message="tns:OTA_AirAvailOutput" part="header" use="literal"/> <soap:header message="tns:OTA_AirAvailOutput" part="header2" use="literal"/> <soap:body parts="body" use="literal"/> </output> </operation> </binding>

The binding element has two attributesname and type. The name attribute defines the name of the binding and the type attribute points to the port for the binding (line 25). In the example, the port is OTA_AirAvailPortType. The soap:binding element has two attributesstyle and transport (line 26). In general, the style attribute can be rpc or document. Sabre Web Services use the document style. The transport attribute defines the SOAP protocol to use. In the case of Sabre Web Services, this is HTTP because the transport protocol is SOAP/HTTP.

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The <operation> element (line 27) defines each operation that the port exposes. For each operation, the corresponding SOAP action has to be defined, and the method of encoding for the input and output must be specified. The OTA_AirAvailRQ operation has an input message called OTA_AirAvailInput (line 30), and an output message, OTA_AirAvailOutput (line 35). The message elements define parts of each message and their associated data types. The parts are soap:header and soap:body (lines 030032 and 035037). In terms of object-oriented programming, OTA_AirAvailPortType is a class, and OTA_AirAvailRQ is a function with the parameters OTA_AirAvailInput and OTA_AirAvailOutput.

service Element
In a WSDL document, the <service> element, subelements, and attributes define the Web services, the port, and the endpoint. An example from one of the Sabre Web Services WSDL documents is shown below.
(041) (042) (043) (044) (045) <service name="OTA_AirAvailService"> <port name="OTA_AirAvailPortType" binding="tns:OTA_AirAvailSoapBinding"> <soap:address location="https://webservices.sabre.com/websvc"/> </port> </service>

The <service> element in a Sabre XML WSDL document defines a single Web service. The name attribute (line 041) is the name of the Web service, OTA_AirAvailService. The specific Web service is defined with the port element and name attribute (line 042). The combination of soap:address and location identify the endpoint into Sabre Web Services. All WSDL documents for Sabre Web Services include the production endpoint or URL (line 043).

Common Schemas for All Travel-Based Sabre Web Services


Some of the common schemas imported in the WSDL documents provide namespace declarations for the ebXML SOAP extensions for the envelope, header, and body elements. Other import elements reference common schemas that are specifications. One set of common schemas has been created for use by all Sabre Web Services. Brief descriptions of these common schemas follow: msg-header-2_0.xsd Used for the message header xmldsig-core-schema.xsd Used for XML signatures and encrypting data xlink.xsd Used for NMTOKEN

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envelope.xsd Used for namespaces. This file references env.xsd, which is used for the SOAP envelope. xml.xsd Defines attributes and an attribute group wsse.xsd Used for the WSSE security specification datatypes.xsd The data types used in the XML schema documents XMLSchema.dtd The data type definitions, of definitions of data types, used in the XML schema documents

Common Schema for Hotel-Based Services


One other common schema has been created for multiple Sabre Web Services that reference common data types named HotelCommonTypes.xsd. Hotel services within the Sabre Web Services product offering use this common schema.

SabreXMLSchemas
To provide more content with the Web services and to accommodate the use of proprietary data in Sabre systems and applications, the Sabre XML request and response schema documents have the following types of modifications that are not present in the OpenTravel specifications: The use of TPA_Extensions The term extension refers to an element or attribute that is added to the OpenTravel specifications. Extensions let organizations use proprietary content that is not present in the OpenTravel specifications so that they can exchange content among their trading partners. Most Sabre XML schemas incorporate TPA_Extensions. Constraints on data types Many Sabre XML schemas have specific requirements for the values that are provided with some of the elements and attributes in the payloads. These requirements are referred to as constraints. Constraints include data types, restrictions on valid values that the elements and attributes can send, and whether an element or attribute is required or optional. New elements Elements have been added to some requests to make the data conform to the proprietary data format in the Sabre system. These modifications are minimal. Sabre Web Services use published XML schemas that specify the syntax of the messages. Document type definitions are not used. These Sabre XML schemas include the following information about the elements and attributes in the XML requests: data type, length, valid
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values, sending sequence, and minimum and maximum occurrences.


Note:

The majority of the schemas for the Sabre Web Services are based on OpenTravel specifications. Consequently, they contain many elements and attributes that Sabre Web Services do not use. The design XML documentation for each of the Sabre Web Services lists the elements and attributes that are valid for the particular XML request and response payloads. While designing client applications, it is important to consult these design XML documents for the valid lists of data.

Request and Response Schemas


Each of the Sabre Web Services normally corresponds to one unique pair of request and response Sabre XML schemas. Many of the Sabre XML schemas are based on a pair of OpenTravel specifications for a request and response message. For example, the pair of schemas that corresponds to the OTA_AirAvailLLSRQ service are OTA_AirAvailLLS1.10.1RQ.xsd and OTA_AirAvailLLS1.10.1RS.xsd. Some exceptions to the request and response pair exist. Several of the TPF Connector-based Sabre Web Services with hotel content share an additional common XSD schema. The enhanced versions of the WSDL and schema documents for the OTA_HotelResLLSRQ, HotelPropertyDescriptionLLSRQ, HotelRateDescriptionLLSRQ, and OTA_HotelAvailLLSRQ services all reference the HotelCommonTypes.xsd schema. The HotelCommonTypes.xsd schema combines the data types for guarantee information that these hotel-based Web Services share to ensure commonality across all of them. Application developers can use these schemas to validate their XML payloads for nonWSDL consumption. If application developers are consuming Web Services with WSDL, they can use them to review the structure of the data in the payloads.

Basis for Payload Content


The content of the payloads for Sabre Web Services is based on the OpenTravel messages. The OpenTravel request message is the basis for the request payloads and the responses are based on the OpenTravel responses. Because the content of the payloads varies for each Web service, action codes are used to distinguish the payloads. Like OpenTravel, each request and response message for each Web service has a unique action code. For more information, please see the section of this document titled, Using Action Codes. Please note that for the TPF Connector-based Sabre Web Services, the action code is also the same as the name of the service, for example, OTA_AirAvailLLSRQ is the action code for the Web service named OTA_AirAvailLLSRQ. How to pass the action codes in the SOAP envelopes is shown in the section of this document titled, eb:Action.
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Data Types, Descriptions, and Constraints


The Sabre XML schema documents provide some or all of the following information about the data to include in the payloads. Data types The data types are defined in the schemas so that they can be validated. Most of the data types are text. The schemas also define constraints on the values that are sent in the payloads, such as character type (alphabetic, numeric, alphanumeric, or other) and length. If applicable, valid values for elements and attributes In some cases, elements and attributes require valid values to process the requests successfully. If valid values are not provided in the requests, the services fail. In other cases, providing valid values is preferred, but not required, to process the services successfully. If the provided values are not valid, the service substitutes default values during processing, and the content in the responses is associated with the substituted values. Whether the data is required or optional While the schemas often provide this information, it is recommended that application developers refer to the appropriate Sabre Web Services design documents for required data elements. Sequences for sending the data Minimum and maximum occurrences This is the quantity of times the data can be requested in a payload. Descriptions of elements and attributes The annotations in the schemas describe elements and attributes present in the schemas.

Tips for Finding and Formatting Data


A starting place for identifying data types is to open the request schema document that is associated with a specific service, and then look in the design XML document for the list of data elements in the request. Next, search the schema for those elements and attributes, and note the data types, valid values, sending sequences, and minimum and maximum occurrences. 1. For the complete list of required and optional data to include in the request payloads, always use the design XML documents. In many cases, the payload examples in the service documents show the minimal data in the requests, while the design documents list all possible data. 2. Occasions occur when an element is optional but its attribute is required. When this happens, the attribute is required only if the element is included in the payload.

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3. Look at the annotations for information. They provide descriptions, and sometimes they provide restrictions on valid values. 4. The response schemas describe the data elements in the responses, and the design XML documents list all possible data elements that can be returned, depending on the elements in the request. 5. The design XML documents have annotations about incompatible combinations of elements and attributes in a request. This means they cannot be combined in a single request payload. 6. If application developers require more information or need help finding an element, they can try appending the suffix Type to the name of the element. F or example, if they cannot find CodeRef, they can try searching for CodeRefType. There may be information about the element in the annotation. 7. Use an XML editing tool that provides various views, such as the views described below: A text view that displays all text in hierarchical fashion A schema or design view that expands elements to display associated children, types, and other information A grid view that provides a graphical representation of the elements

8. Use the service description, design XML, schema documents, and developer notes for complete information about the Web Services, including comparable Sabre system formats for the elements and attributes. The developer notes on the Developer Resource Center describe the required service-specific values for the SOAP envelopes. Sample request and response payloads are also available.

TPA_Extensions
OpenTravel, which provides standards for the travel industry, allows the use of the TPA_Extensions element for accommodating proprietary content that does not exist in its specifications. TPA_Extensions is always a parent node, with child elements that are extensions. Extensions is the term that refers to elements that are added to the OpenTravel specifications. These TPA_Extensions are present in most of the schemas used by Sabre Web Services. They let the Web services use and exchange the proprietary content in the Sabre system and other applications.

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ConnectionManagementMessages
In addition to using OpenTravel specifications for Sabre XML request and response schemas, Sabre XML has added messages for managing Web services connections. The SessionCreateRQ and SessionCloseRQ services open and close connections explicitly. These services use the SessionCreateRQ/RS message pair and the SessionCloseRQ/RS message pair, respectively. Another session management service, SessionValidateRQ, is used to keep the Web services connections alive. Sabre Web Services connections and sessions are described in chapter four. For the format and sending sequence of the SOAP envelopes and payloads, please refer to chapter two. For specific tag requirements, please refer to Appendix A. More information about these services also appears in the service description and XML design documentation.

VersioningofSabreXMLSchemaandWSDLDocuments
This versioning strategy applies to the TPF Connector-based Sabre Web Services, which obtain content from the legacy Sabre system. For information about the versioning strategy for TPF Connector-based Sabre Web Services, please refer to the section of this document titled, Versioning Strategy for Sabre Web Services. An artifact, in the context of Web services, is anything that assists in the discovery and use of a service. Some examples of Sabre Web Services artifacts include, but are not limited to, the WSDL and schema documents, design XML documents, sample payloads, and action codes. Each of these artifacts exists as a separate entity. Artifacts are not generally shared among Web services, although some minor exceptions exist, such as the common schemas that are used across multiple Sabre Web Services. Web services have no programmatic dependencies on each other, so the artifacts for a given Web service are also independent of other Web services. Metadata is data about a Web service. Examples of metadata for a Web service include implementation date and name of the Web service. It is important to be able to identify and obtain the artifacts for a specific version of specific Sabre Web Services so that application developers can discover, consume, and troubleshoot them. To help, discussions follow on versioning and file naming standards for schema and WSDL documents, numbering system for Web Services and documents, naming conventions for documents, and naming standards for the corresponding URLs.
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Versioning and File Naming Standards


Sabre Web Services simultaneously supports up to five versions of a particular Web service and its corresponding WSDL and schema documents. Therefore, multiple versions of a specific Web service and its corresponding set of WSDL and schema documents coexist for many of the Web Services. The version is incremented whenever enhancements or corrections are made to the request or response messages. The most recent versions of the schema and WSDL documents for a service that are released in production are maintained along with the most recent versions of the corresponding Web service. When corrections are necessary, a new version of the Web service and its corresponding WSDL and schema documents is created, and the changes are made to the artifact requiring the correction, either the WSDL or schema document, or the Web service itself.

Version Numbering System for Web Services and Documents


The numbering system affects Web service versions, the file names of WSDL and schema documents, and the URLs where the WSDL and schema documents reside. With the exception of the initial version, the WSDL and schema document versions match the version numbers of their corresponding Web services. The request and response design XML documentation also follows the same model. The three-part version number is applied to the file names of the documents as well as the Web services themselves. The format of the version number is 2003A.TsabreXML1.0.1, where: 1.0.1 = is the version number, and the second digit is incremented
Note:

The file names of initial releases of the schema and WSDL documents are an exception. These file names do not include a version number. When they are upgraded, the file names include the three-part version number.

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Naming Conventions for WSDL and Schema Documents


Each of the Sabre Web Services has a set of documents and naming conventions that are aligned with the numbering system. Most of the file names in the document sets contain a root that is the base action code of the Web service request and response, with RQ or RS omitted from the base. For example, the action code of the request for the OTA_AirPriceLLSRQ service is OTA_AirPriceLLSRQ. For the response, the action code is OTA_AirPriceLLSRS. Therefore, the base action code, with the RQ or RS omitted, is OTA_AirPriceLLS. The examples in the table illustrate the file naming patterns for the OTA_AirPriceLLSRQ service. The file names of the initial versions of WSDL and schema documents are without version numbers. The file names of additional, new versions include the three-part version number.
Table 1: File Naming Patterns for WSDL and Schema Documents Illustrated
Document Type File Naming Convention Examples of File Names for Initial Versions OTA_AirPriceLLSRQ.wsdl Examples of File Names for Version 1.1.1 OTA_AirPriceLLS1.1.1RQ. wsdl

WSDL document

Base action code + version + RQ + wsdl file extension Base action code + version + RQ + RS + xsd file extension Base action code + version + RQ + xsd file extension Base action code + version + RS + xsd file extension

Common schema

OTA_AirPriceLLSRQRS.xsd

OTA_AirPriceLLS1.1.1RQR S.xsd

Request schema

OTA_AirPriceLLSRQ.xsd

OTA_AirPriceLLS1.1.1RQ. xsd

Response schema

OTA_AirPriceLLSRS.xsd

OTA_AirPriceLLS1.1.1RS. xsd

Using File Names to Identify WSDL and Schema Document Versions


Version identifiers are present in the WSDL and schema documents. WSDL documents. The following line is present in all versions of WSDL documents. If the file name does not have a version number, it indicates the WSDL document is the initial version.
<import namespace="http://webservices.sabre.com/sabreXML/2003/07" schemaLocation="OTA_AirPriceLLS1.1.1RQRS.xsd" />

Intermediate schemas. The combination of include/schemaLocation point to the request and response schemas. Schemas with a version number in their file names have been upgraded beyond the initial version, which omits a version number in the file.
<?xml version="1.0" encoding="UTF-8"?> <schema targetNamespace="http://webservices.sabre.com/sabreXML/2003/07"
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xmlns="http://www.w3.org/2001/XMLSchema" xmlns:tns="http:// webservices.sabre.com/sabreXML/2003/07" elementFormDefault="qualified" attributeFormDefault="unqualified"> <include schemaLocation="QCountLLS1.1.1RQ.xsd"/> <include schemaLocation="QCountLLS1.1.1RS.xsd"/> </schema>

Obtaining WSDL, Schema, Design, and Other Service Documents


All documents for all Sabre Web Services are available Developer Resource Center, either by viewing them in a browser window or by downloading them. To obtain the documents, application developers need a user name and password, which is provided when their user accounts are set up. The WSDL and schema documents are also available by directly accessing them via a URL. To access them directly, application developers must become familiar with the URL and file naming patterns of the documents. A description of the URL naming standards and specific instructions on how to identify the WSDL and schema documents appears in Appendix B, "Identifying Documents for Sabre Web Services."

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Chapter

4
Chapter4 ManagingConnections

Chapter four discusses connections and connection strategies for Sabre Web Services.

SabreWebServicesConnections
Connections are open channels to the Sabre Web Services infrastructure. When a client requests a connection with Sabre Web Services and the client is authenticated and authorized, an open channel to Sabre Web Services is created. If a Sabre Web Services session is required, it is allocated at the same time. The distinction between the terms connection and session is purely semantic. A client application requests a connection to the Sabre Web Services infrastructure, and upon success, a Sabre Web Services session is created simultaneously with a business application or data center within Sabre Holdings. A connection is on the client side, and a session is on the Sabre side, as illustrated in Figure 5. The time-out value for a connection and session are synchronized, occurring simultaneously.

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Figure 5. Connection versus Session

A connection is not a client side shopping cart and it does not maintain state in the AAA (referred to as the Sabre work area) of the Sabre host system.

Connecting to Sabre Web Services


There is one way to connect to Sabre Web Services. The general steps are for the client to send the SessionCreateRQ service to request a connection including security credentials, conversation ID, and other required values, let the gateway authenticate and authorize the security credentials, and receive a security token in the response. The return of the security token means a connection has been created successfully. This flow is depicted in Figure 6.

Figure 6. Flow for Connecting to Sabre Web Services

A summary of the process to connect is presented as follows. (For complete information


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about the format of the SessionCreateRQ message, please refer to chapter two, "SOAP Message Format and Requirements." For specific tag requirements, please refer to Appendix A.) Request 1. The SOAP message for the SessionCreateRQ service is created on the client side. 1. Create the SOAP envelope in the required format for Sabre Web Services. Include the required values for the SessionCreateRQ Envelope. Generate the value for eb:ConversationId, and include the values for eb:CPAId and your security credentials in wsse:Security node. Ensure the value for eb:Action for this request is SessionCreateRQ. 2. Create the payload, either as an attachment or incorporated into the SOAP body. 3. Send the SessionCreateRQ request message to the endpoint for consuming Sabre Web Services over HTTPS. The client can connect to the Production URL or a URL representing one of the certification or development systems. (For complete information about the URLs and environments, please refer to the section of this document titled, Environments for Using Sabre Web Services.) Response 1. The Sabre Web Services gateway receives the request, authenticates it, and creates a connection. The infrastructure then authorizes access to the business application or system within Sabre Holdings based on the security credentials. Upon authorization, it allocates a Sabre session if required. (A Sabre session is another name for a TA; Sabre session is used in this documentation. Sabre sessions are discussed later in this chapter.) The gateway returns a unique, encrypted security token to the client side in wsse:Security@wsse:BinarySecurityToken in the SOAP envelope of the SessionCreateRS response. It also returns the same conversation ID and a reference to the message ID that was in the request. The connection ID consists of the returned security token and the conversation ID. Its return means the connection to the Sabre Web Services infrastructure is alive and a Sabre session is allocated. The client extracts and stores the eb:ConversationId and the entire wsse:security@wsse:BinarySecurityToken node for inclusion in subsequent workflows and requests that use this connection. When sending Web service requests for travel content, the connection ID is needed for all transactions with the Sabre Web Services infrastructure that use a specific connection, whether the client maintains state or not.

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Closing Connections
When the client application needs to close a Sabre Web Services connection, it must include the connection ID of the connection that it wants to close in the SessionCloseRQ message. A summary of the process is presented as follows. Request 1. The SOAP message for the SessionCloseRQ service is created on the client side. (For the format and sending sequence of the SOAP envelopes and payloads, please refer to chapter two. For specific tag requirements, please refer to Appendix A.) 1. Create the SOAP envelope in the required format for Sabre Web Services. Include the required values for the SessionCloseRQ SOAP envelope. It is especially important to include the values for eb:ConversationId, eb:CPAId, and the security token of the connection to be closed. These values were sent in the SessionCreateRQ request and returned in SessionCreateRS response. Ensure the value for eb:Action for this request is SessionCloseRQ. 2. Create the payload, either as an attachment or incorporated into the SOAP body. 3. Send the SessionCloseRQ request message to the endpoint for the Sabre Web Services environment where the connection lives. (For complete information about the URLs and environments, please refer to the section of this document titled, Environments for Using Sabre Web Services.) Response 1. The Sabre Web Services gateway receives the request. The infrastructure closes the connection and returns the previously allocated Sabre session to the session pool. The Sabre work area is cleared, and the security token is rendered invalid. The MessageHeader of SessionCloseRS message is returned to the client.

Relationship Between Connections and Sessions


As stated previously, when a requesters security credentials are authorized, a Sabre Web Services session is allocated along with the connection. The type of session depends on the configuration of the user ID that was used to open the connection.

Sessions with TPF Connector-Based Sabre Web Services


The TPF Connector-based Sabre Web Services obtain their content and functionality from the legacy Sabre host system, therefore, the security credentials and user IDs of subscribers who consume TPF Connector-based Sabre Web Services are specifically configured to create sessions with the legacy Sabre host system. A Sabre host session is a specific type of session. This type of session is associated with a particular LNIATA residing in the native, legacy TPF-based Sabre systems (also referred to as PSS). The user IDs of the Sabre system require and use LNIATAs or TAs. They are assigned a finite quantity of TAs in a TAM pool for each IPCC they have. (The TAM pool is referred to as a session pool in this discussion and document.) Allocation of Sabre Web Services Sessions Whenever security credentials that require a Sabre session open a connection, the Sabre Web
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Services gateway creates a new connection to Sabre Web Services and allocates a Sabre session from the subscribers session pool. The Sabre session becomes active and is no longer available in the session pool until the connection is closed or the connection and session time out. The Sabre session and connection are synchronized, sharing the same time-out values. Sabre sessions in a session pool are also shared across the testing and production environments of Sabre Web Services. Shopping Cart Functionality and the Sabre Work Area A Sabre session has an active AAA (the AAA is referred to as the Sabre work area in this discussion and document). The Sabre work area provides shopping cart functionality on the client side. When the client calls TPF Connector-based Sabre Web Services, content from the Sabre host system is temporarily placed in the work area. The client can use the host content in the Sabre work area in a stateful or stateless way. Some TPF Connector-based Sabre Web Services rely on content placed in the work area by previous service calls in the same session, while other services do not have dependencies on services to place content in this work area. As long as a client uses the security token and conversation ID from a specific connection and there is activity, the connection remains alive, the Sabre session is active, and content in the Sabre work area is retained. To store transactions in the Sabre work area in a specific Sabre session, the client must use the Web service designed to end the transaction when the workflow is completed. This Web service is EndTransactionLLSRQ. When reusing a connection, the client is strongly advised to clear the Sabre work area before sending messages in a new workflow. The IgnoreTransactionLLSRQ service can be used to clear the Sabre work area. This prevents mingling content from the new workflow with content from the previous use of the Sabre session.
Note:

If the client crashes or experiences a network outage while a Sabre session is active, the content that was retrieved during the session remains in the work area until it times out. If the client or network is brought online before the time-out period expires, the content from the Sabre session remains. Moreover, if the new client instance re-uses a connection ID that was active before the system outage, the content for the Sabre session remains in the Sabre work area because the connection was not closed explicitly. By not specifically clearing the work area, the client risks mingling content from the re-used, recovered connection ID and associated Sabre session with your new workflow.

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Release of Sabre Sessions When a client or connection manager successfully closes a connection using the SessionCloseRQ service, the Sabre Web Services connection is terminated and the security token is rendered invalid. The content in the Sabre work area is discarded, and the Sabre session (or TA) is released and returned to your session pool. If the cleint lets unneeded connections time out instead of closing them properly with SessionCloseRQ, it is possible that all connections and sessions in the session pool will be in use and unavailable until they time out. Letting sessions time out on their own puts client applications in a situation where they will not have any connections available for log in, causing them to have to wait until the connections time out before they can log in. If all Sabre sessions in your session pool are allocated, the client will receive an error message when it tries to log in. Sunday System Housekeeping The Sabre system maintenance program known as NORMOAA runs every Sunday morning between 00:15 and 00:20 Central time. NORMOAA clears all the AAAs in Sabre and that logs out any open SWS sessions when AgSS is synchronized with ICE. There is a window just before NORMOAA runs during which clients with active sessions receive a warning message in response to any command. The warning would look like this if the client sent a request via SabreCommandRQ: <SabreCommandLLSRS xmlns="http://webservices.sabre.com/sabreXML/2003/07" Version="2003A.TsabreXML1.6.1"> <Response><![CDATA[SYSTEM HOUSKPING REQUIRES AAA TO BE CLEARED RE-ENTER LAST INPUT THEN COMPLETE OR END TRANSACTIONS IN ALL AREAS ENTER SOALL WITHIN 04 MINUTES AND THEN SIGN BACK IN TO CONTINUE WORKING]]></Response> </SabreCommandLLSRS> The warning would look like this if the client sent most other TPF Connector-based SWS requests:

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<OTA_TravelItineraryRS xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <TPA_Extensions> <HostCommand>ARS01S093JX PNR</HostCommand> </TPA_Extensions> <Errors> <Error ErrorCode="SessionFailure-103" Severity="High" ErrorMessage="Parameter not supported"> <ErrorInfo> <Message>SYSTEM HOUSKPING REQUIRES AAA TO BE CLEARED RE-ENTER LAST INPUT THEN COMPLETE OR END TRANSACTIONS IN ALL AREAS ENTER SOALL WITHIN 04 MINUTES AND THEN SIGN BACK IN TO CONTINUE WORKING</Message> </ErrorInfo> </Error> </Errors> </OTA_TravelItineraryRS> The WITHIN 04 MINUTES string will vary based on how many minutes are left until NORMOAA runs. If a client receives this response when performing stateless transactions (availability, shopping, etc.) they should simply close and reopen the session. If they are in a stateful transaction, i.e. building a PNR the client should immediately end transaction, close and reopen the session, and retrieve the PNR to continue. If NORMOAA runs before the PNR is closed all changes since the last end transaction will be discarded. Data in the work area before a PNR has been created will be lost entirely. To refresh all active sessions in use at 00:15 Central time on Sunday the client should send SessionCloseRQ followed by SessionCreateRQ. The client does not need to receive the warning message before refreshing the session. Sabre recommends that clients who maintain a pool of open sessions close and reopen them after 00:15 Central time on Sundays as part of routine maintenance.

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If pooled sessions are not refreshed in this way the active binary security tokens will be expired by NORMOAA and the client will receive a USG_INVALID_SECURITY_TOKEN error. By anticipating NORMOAA and performing a routine refresh client applications will avoid this inconvenience.

Sessions with Open Systems-Based Sabre Web Services


For subscribers who use open systems Sabre Web Services, a session is created for use, as required by business applications and systems of other service providers within Sabre Holdings. This session is not necessarily a Sabre host session or TA.

Allocation of User Names to Connections and Sessions


As stated in the requirements, subscribing organizations receive one non-administrative user ID for every 50 Sabre sessions in the IPCCs session pool. The purpose of these user IDs is to log in and connect to Sabre Web Services. When client applications create Sabre Web Services connections, it is recommended for them to rotate user IDs, in round-robin fashion, using a different user ID for each session to provide for failover. An example is as follows: If a user ID or password becomes unusable for any reason, such as the password is compromised or the ID is corrupted, the client application can continue to create new connections with the uncorrupted user IDs. The sessions with the uncorrupted user IDs remain in use. To do this, the client must set up every EPR (user ID) the same way.

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Time-Outs on Sabre Web Services Connections


A Sabre Web Services connection remains active until either of the following occurs: The SessionCloseRQ service messages are exchanged The period of permitted inactivity has been exceeded for the connection and it times out

Each Sabre Web Services connection has a time-out value associated with it. The default timeout value is 15 minutes; for some situations, this value can be set as high as 30 minutes. The default is set when security credentials are created for client use. (For more information, contact your Sabre account representative.)
Note:

It is very important for consuming clients and connection managers to know the time-out values associated with their security credentials used for Sabre Web Services.

To prevent an established Sabre Web Services connection and associated Sabre session from timing out, a client can send any Web service. Sending the SessionValidateRQ service with a valid conversation ID and security token is recommended for this purpose. The SessionValidateRQ service has no effect on content in the Sabre work area. It is not advisable to let connections time out. It is the responsibility of the client to either close Sabre Web Services connections explicitly with SessionCloseRQ before the time-out values are reached or to keep their connections alive while they are needed. If activity has not occurred within the pre-determined time-out limit, Sabre Web Services connections are not guaranteed to be alive.

User-Defined Time-Outs on TPF Connector-Based Sabre Web Services


A Web service time-out is not to be confused with a system time-out on a connection or session. The service time-out is a time-out on the Web service transaction. Every Sabre Web service has a system-defined time-out value which a user cannot override. The TPF Connector, however, accepts user-defined time-outs on TPF Connector-based Web services that are less than or equal to the system default time-out value on the service. Currently, all TPF Connector-based Web services have a default time-out of 60 seconds, and these values are published on the Developer Resource Center. The client application can decrease the default time-out on any individual TPF Connectorbased Web service by passing a value that is less than the default in the SOAP envelope in eb:Timeout, as shown below.
<eb:Timeout>40</eb:Timeout> <!--6 character maximum. This value is in seconds.-->

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If the client application sends a value greater than the default time-out, it is ignored. If the client application includes eb:Timeout in the SOAP envelope for any of the non-TPF Connector-based Sabre Web Services, providers other than the TPF Connector and orchestration engine may ignore it.

Approaches for Handling Connectivity


The following solutions for handling connections using Sabre Web Services are discussed: Basic connections This solution creates a conversation for one time use Connection managers and connection pools This solution stores and retrieves open connections maintained in a pool

Basic Connections
Basic connections are the simplest approach for connecting to Sabre Web Services. A basic connection is similar to a conversation. The client application starts a conversation (open a connection with the SessionCreateRQ service), exchanges requests for content and receives the responses (send and receive Sabre Web Services messages in the form of TPF Connectorbased or open systems-based Sabre Web Services), and then ends the conversation (close the connection with the SessionCloseRQ service). The client to connection ratio is 1:1, in other words, one client equals one connection. This is illustrated in Figure 7.

Figure 7. Basic Connection

When a client application needs a connection to the Sabre Web Services gateway to send a business workflow, it opens a new connection. With this solution, the client retains and resends the connection ID in all Sabre Web Services requests in a business workflow, but the client does not store the connection ID for use beyond the current connection. The client can temporarily store the connection ID in memory or elsewhere until it is done using the connection. When the client opens a new connection, it stores the new security token, overwriting the previous one. The conversation ID can be reused in a new connection.

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The client can actually send multiple workflows before closing the connection. The point of the basic connection is for a single client to open one connection, to send one or more workflows using the same connection ID, and to close the connection when the workflows are completed. This simultaneously terminates the Sabre Web Services session allocated with the connection. An example of the flow using a single, basic connection sending multiple workflows follows. (For the format and sending sequence of the SOAP envelopes and payloads, please refer to chapter two. For specific tag requirements, please refer to Appendix A.) Request 1. The client creates the SOAP message for the SessionCreateRQ Service in the required format with the required values, and sends it to the endpoint for consuming Sabre Web Services over HTTPS. Response 1. The Sabre Web Services infrastructure authenticates and authorizes the client, and creates the connection. Upon authorization, a Sabre Web Services session is also allocated from the subscribers session pool, as required. In the SOAP envelope of the SessionCreateRS response, a unique, encrypted security token is returned to the client in wsse:Security@wsse:BinarySecurityToken and the conversation ID is returned. Request 2. The client sends the first message in a business workflow, requesting travel content. a. In the SOAP envelope, the client extracts the values for eb:ConversationId and wsse:BinarySecurityToken that were returned in the SessionCreateRS response message, and includes them in the request. b. The client formats the payload as described in the section of this document titled, Request Messages for Travel Content. c. The client requests a specific Web service version in the Version attribute, and includes other service-specific elements and values. The client includes the IPCC for the PseudoCityCode attribute, which is the same value as eb:CPAId and Organization in wsse:Security in the SessionCreateRQ SOAP envelope.
Note:

For the service-specific values and valid data elements in the payload of the Web services you want to send, consult the design, schema, and developer notes documents for those Web services on the Developer Resource Center.

Response 2. The service providers business application within Sabre Holdings retrieves the requested content and returns it in the response payload. The security token and conversation ID in the request are returned. The client parses the content it wants from the response payload along with the security token and conversation ID, which it stores for use in all messages in the workflow. Request 3. The client sends the remaining requests for travel content in the workflow, formatting the SOAP messages as in Request 2, including the extracted security token and conversation ID.
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Response 3. The business application retrieves the requested content and returns it in the response payload and SOAP message as described previously in Response 2. When the client has parsed all content it wants from the payload and is done with the workflow, it ends the transaction. Request 4. The client sends the EndTransactionLLSRQ service to save the transaction and PNR that are temporarily in the Sabre work area of the Sabre system. Response 4. Sabre Web Services return a record locator for the PNR to the client. Request 5. (Optional) The client sends messages in a second workflow, formatting the messages for travel content the same way as the first travel workflow. Because this is a single client using a single connection, the client passes the same conversation ID, security token, and value for eb:CPAId used to open the connection in all requests. Response 5. The service providers business application obtains the requested content and returns it in the response payloads. The client parses and stores any content it wants in the responses. The client is done with the workflow. Request 6. The client sends the EndTransactionLLSRQ service to save the transaction and PNR in the Sabre system. Response 6. Sabre Web Services return a record locator for the PNR to the client. The client is ready to close the connection to Sabre Web Services. Request 7. The client requests termination of the connection by sending the SessionCloseRQ service. The SOAP envelope includes the same values for eb:ConversationId, wsse:BinarySecurityToken, and eb:CPAId used to open the connection. Response7. The Sabre Web Services infrastructure ends the session and closes the connection simultaneously. It also renders the security token invalid. The SessionCloseRS response message is returned to the client. When to Use Basic Connections If the need for connections is low in volume or if the client application is performing batch processing, this solution is suggested. Low volume is defined by several hundred connections per hour, that is, fewer than 0.25 TPS or an average of 900 individual Sabre Web Services calls per hour during peak times. Advantages and Disadvantages The advantages of implementing basic connections are low cost and simple architecture. The drawbacks are little or no session recovery, no failover, and limited scalability.

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Connection Pools
Implementing a pooling design for caching and managing connections is recommended. Connection pooling is a widely-used practice for managing connections effectively. A connection manager opens and maintains multiple concurrent connections based on projected volumes and business model. These connections are stored in a connection pool a repository of multiple open connections which are kept alive and ready when clients need to send travel workflows. The connection pool has multiple open connections to Sabre Web Services. With a connection pool, applications can have multiple clients. A many-to-one ratio of connections to clients exists; generally more open connections than clients. Designing and implementing a connection manager is more complicated than using the basic connection approach. The connection pool is one component of a connection manager. With connection pools, a connection manager creates the connections it needs by sending multiple SessionCreateRQ service requests and storing the connection IDs. Again, the connection ID includes the conversation ID and security token. With a pool, the connection manager also needs to store a client ID as a reference to the client instance using the connection, a time stamp, and connection status. The connection manager persists the connection IDs so that clients can reuse them. When needed, a client obtains an available connection from the pool to send Sabre Web Services service requests that make up a business workflow. As connections are needed, a client retrieves an available connection from the pool, and passes the connection ID in all messages in the workflow it sends to Sabre Web Services. When the client is done, the connection ID is returned to the pool for reuse. The connection manager refreshes the open connections in the pool to prevent them from timing out. A connection manager has thresholds defined for high and low volume traffic, and tries to maintain the clients needed during the high and low volumes. Then when traffic volumes are low, the connection manager closes some of the connections. Connection managers are discussed further in the section of this document titled, Connection Managers. An example of a workflow that obtains an open connection from a connection pool follows, using the TPF Connector-based Sabre Web Services for the travel messages. The details of special values to pass are not included in this example. For this information, please refer to Appendix A and the service documentation on the Developer Resource Center. 1. The connection manager sends multiple SessionCreateRQ service requests to create Sabre Web Services connections for the connection pool on the client side. Request 1. The connection manager is initialized. It opens multiple connections per the threshold defined at initialization. It uses the SessionCreateRQ Service in the required format with the required values, and sends them to the endpoint for consuming Sabre Web Services over HTTPS. In particular, the SOAP envelopes of all requests include a unique client-generated value for eb:ConversationId, the assigned value for eb:CPAId, and the security credentials for
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consuming Sabre Web Services in the wsse:Security node as follows: wsse:UsernameToken, wsse:Password, Organization, and Domain. Response 1. The Sabre Web Services infrastructure receives the request and does the following: Authenticates and authorizes access based on the security credentials in the request For user IDs that require Sabre host access, allocates one Sabre session per connection For every request, returns a unique security token in the BinarySecurityToken element in the SOAP envelope of each SessionCreateRS response messages Returns the same conversation ID to each request
Note:

Remember that when a client uses a specific Sabre Web Services connection and Sabre session, the following values must match the values that were used to open the connection with SessionCreateRQ: eb:ConversationId, eb:CPAId (eb:Organization), and in the payload, PseudoCityCode. The same value returned in wsse:BinarySecurityToken in SessionCreateRS must be sent in all messages using the connection.

2. The connection manager stores the connection IDs in the connection pool. The connection IDs are in the pool, waiting for a client to request one. The connection manager extracts and stores the conversation ID and security token from the SessionCreateRS response. It also stores the time stamp and creates a client ID. 3. The client requests a connection ID from the connection pool. When the client needs to send a travel workflow, the client requests an open connection from the connection pool. 4. The connection manager clears the Sabre work area before handing over the connection ID to the client. The connection manager sends the IgnoreTransactionLLSRQ service, which discards any content that remains from a previous Sabre session that used the connection ID. Remember that the connection ID consists of the security token and conversation ID used to create the connection. While it is using the connection, the client stores the connection ID for use in all requests in the workflow. 5. The client exchanges Web services messages that represent a travel workflow. The client includes connection ID information in all request messages in this workflow. An example of a travel workflow is an exchange of messages that search for air availability, request an air segment, and then find lower fares. While using the connection, the client sends the request messages one at a time, waiting for a response before sending the next request. When finished with a TPF Connector-based Sabre Web Services workflow, the client stores the transactions in the Sabre system by sending the appropriate Web service, in this case, EndTransactionLLSRQ. (For information about storing content, clearing buffers, and other activities that
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manipulate content in the Sabre work area, please refer to the section of this document titled, Maintaining Session State in Your Client.) 6. The client has ended the workflow and returns the connection ID to the pool for reuse by another client. 7. A new client requests a connection from the pool. In concurrence with the first client using a connection ID, a second client can also request an open connection from the pool, send a workflow, and return the connection ID when finished with the workflow in similar fashion. As many clients as your business model needs and your capacity planning will allow can independently retrieve open connections from the pool and send workflows. 8. The connection manager clears the work area before it hands a connection ID to a client. When the connection manager retrieves an existing connection from the pool, it retrieves the connection ID and clears the Sabre work area of any content that lingers from the previous Sabre session by sending the appropriate TPF Connector-based service, in this case IgnoreTransactionLLSRQ. Depending on your business model, application developers can clear the work area when a workflow is completed or just before beginning a new one. 9. The connection manager refreshes the open connections in the pool to prevent time-outs. The connection manager keeps the connections open or alive by time stamping them with the SessionValidateRQ service. 10. The connection manager closes excessive connections. When traffic volume is low and fewer connections are needed, the connection manager closes some connections to maintain the minimum threshold it has defined. The connection manager obtains the connection IDs of the connections to close by using the conversation ID and security token used to open the connections. When the SessionCloseRQ service is consumed, all the internal resources held by the connection and session ae released, and the current quantity of active Web services sessions is decremented. The Sabre session becomes inactive and is returned to the subscribers session pool. The connection manager stores the connection IDs and other connection information in the connection pool in a separate database or file. The use of a connection pool creates persistent connections and allows for reuse of connections as needed. When a workflow is complete, the client returns the connection ID to the connection pool, requesting a connection again when the need to send a workflow arises. This can be any free and available connection in the pool. When calling TPF Connector-based Sabre Web Services, which again, obtain their content from the Sabre host system, the client or connection manager has the responsibility of clearing the data in the Sabre work area that lingers from a previous session. When to Use Connection Pooling When there is a need for multiple clients, and the quantity of connections needed exceeds the quantity of clients available, this form of management is recommended. For a steady
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volume of 1 to 2 transactions per second, this technique is suitable. If the clients business process needs multithreaded processes, it will need multiple, open connections. That is the only way to send simultaneous service calls. Advantages and Disadvantages Advantages of a connection pool are the ability to have multiple clients and make simultaneous Sabre Web Services calls, while reducing the overhead of excessive requests to open and close connections. This saves time and resources by reusing connections instead of creating them every time the client application needs to retrieve travel content. The disadvantages are that additional hardware is required for the connection manager, and the architecture is not as simple or inexpensive to implement and maintain as the basic connection solution.

Connection Managers
A connection manager, the most complex solution, is also the most reliable architecture. The connection manager includes the following: A strategy for connection management The opening and closing of connections A connection pool The storage of connection IDs and updates about the status Load balancing Failover and connection recovery

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A connection pool is a component of a connection manager. The connection manager opens and maintains multiple, concurrent connections, and persists the connection IDs, enabling multiple clients to request open connections and reuse them. A connection manager goes beyond connection pooling by using load balancing. The design can eliminate points of failure by adding redundancy and storing the connection IDs on a separate box so that they can be recovered, making failover automatic and recovery possible. An example of a simple implementation with some built-in redundancy is shown in Figure 9.

Figure 9. Connection Manager Architecture with Limited Redundancy

As shown in Figure 9, multiple clients are routed through a load balancer to the connection manager to request connections. The connection manager is housed on two boxes, eliminating a point of failure. The connection information is also stored separately so that the connection IDs can be recovered in the event of failure. The implementation of a connection manager helps ensure that an adequate quantity of available connections is available when needed, without over-allocating your resources, that is, the quantity of Sabre Web Services connections and Sabre sessions in your session pool. When to Use This If the client applications environment is high volume, implementation of a connection manager with a level of redundancy needed is essential. If the client application cannot afford to have down time, a solution with full redundancy is recommended. Multiple simultaneous connections are also needed for multi-threaded processes. Advantages and Disadvantages This solution has the highest rate of reliability, automated failover, and fast session recovery. If the connection manager is fully redundant, it has no single point of failure, and connections

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are used efficiently, saving time and resources while eliminating overhead. This architecture is also highly scalable. To effectively consume Sabre Web Services, efficient management of connections is essential. Efficient connection management has the following benefits: Accelerates or expedites response times Minimizes errors Facilitates recovery from failures on the consumer or business application side

In addition to being complex to design and implement, other disadvantages are greater cost and the need for additional hardware and systems administration.

Responsibilities and Duties of a Connection Manager


The duties and responsibilities of a connection manager are explained as follows. Define a specific and configurable quantity of open connections This pool of open connections is designed to grow or shrink to a predefined threshold to accommodate the volume of traffic requesting connections from the pool. The number of connections also depends on the subscriber's TAM pool size. If the client has multiple IPCCs, each IPCC is allocated a quantity of session in its specific session pool. (In legacy systems, a session pool was referred to as a TAM pool.) When the connection manager opens a connection, not only is one of the connections being used, but one of the Sabre sessions in the session pool is also allocated and in use. The quantity of TAs available is based on information provided to the Sabre account representative up front, and is defined in the Sabre Web Services contract. This information is used by capacity planning to determine the required allocation of Sabre TAs. (If additional resources are justified, please contact your Sabre account representative.) Create connections to Sabre Web Services The connection manager begins its business logic by initializing the connection pool. This entails the creation of the predetermined and configurable number of connections by invoking the SessionCreateRQ service. Throttle the quantity of open connections The connection manager ensures the availability of a minimum number of Sabre Web Services connections during the lifetime of the application. The connection manager is responsible for throttling the number of open connections to accommodate fluctuations in traffic volumes. The connection manager adjusts the quantity of connections during the day to handle peak and low traffic volumes.

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This throttle should be distributed across the different instances of a client application, if they do not use a common pool between the application instances. If the connection manager determines that fewer live connections are needed, the connection manager closes some connections. If more connections are needed, the connection manager opens more. At any point, the minimal threshold of connections should not be exceeded. The section of this document titled, Implementation Scenarios explains this in greater detail. The connection manager is a proxy between the client and the network instead of a separate repository of connection information. The job of the connection manager is to monitor activity and refresh sessions efficiently, therefore, transactions must pass through the connection manager. Manage the connections by storing them in a pool The connection manager stores and tracks the connection information for each of the live connections. The connection information can be stored in a centralized database, memory, or another form of storage during application run-time. Basic connection information to store includes the security token, conversation ID, time stamp, connection status, that is, whether the connection is free or in use, and client ID, in other words, which client is using it. The connection manager caches and stores the connection information, and updates the information with a new time stamp and the status. All clients must be able to obtain the connections repeatedly with a given Web services connection. The connection manager keeps connections alive, ensuring that the minimal quantity of Sabre Web Services connections is available for use when needed. The connection manager must know the time-out value assigned to the security credentials used to open the connections. To prevent the connections from timing out, the connection manager refreshes the connections by sending the SessionValidateRQ message.

Destroy connections The connection manager terminates connections when the threshold for low volume traffic is reached, the connection is no longer usable, or when connections need to be cleaned up. The connection manager closes the connections by invoking the SessionCloseRQ service. Remember that this Web service also terminates the allocated Sabre session, and returns the Sabre session to the session pool. All data in the work area is discarded.

Clean up connections The connection manager cleans up all live connections before the application is closed, shut down, or restarted. This makes the connections available to other instances of the client that use the same security credentials. The connection manager uses the SessionCloseRQ service to terminate the connections. The connection manager also closes connections on a regular basis to refresh the pool

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and reinitialize it. Sabre Web Services connections are no longer usable when they time out; they have to be created again. Clean up Sabre sessions When a client requests a connection from the pool, the connection manager clears the content in the Sabre work area before giving the connection ID to the client. This relieves the client of clearing the work area before sending a workflow. Some workflows may be designed to clear the work area after the last transaction in a workflow. Doing this depends on your business process. Handle connection-related errors The connection manager handles exceptions and time-outs that occur during the life cycle of all Sabre Web services connections. These errors can be service-specific or connection- specific. Depending on the error received, the result may be the termination of the current connection and the creation of a new one. For errors returned by the Sabre Web Services infrastructure, please refer to chapter seven.

Connection Manager Implementation


To effectively manage Web services connections, basic connection information must be stored to enable clients to retrieve connections from a pool as needed, and to let the connection manager track the connections and keep them alive. Each entry inside the pool has the format shown in Figure 10.

Figure 10. Connection Information Fields This field Security Token Time Stamp Is used as follows The security token returned with the creation of the connection A time and date value that determines when the connection was last used. It also enables the Status field to be updated when the connection requires validation. The conversation ID used to create the connection

Conversation ID

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This field Connection Status Client ID

Is used as follows A value showing whether a connection is free or in use Identifies the client that is using the connection to associate the client instance with a particular connection ID in the pool

When the box with the connection pool is started and the pool is opened, connection manager sends the SessionCreateRQ messages the number of times equal to the quantity of connections it is configured to initialize. Once the connections have been created, the connection manager is ready to begin service requests from the clients in need of connections. All Sabre Web Services requests must obtain a valid connection from the pool. This can be implemented in the connection manager as follows: 1. A client instance requests an available or free connection ID from the connection pool. 2. The connection manager sets the connection ID status flag to in use. 3. The connection manager sends the IgnoreTransactionLLSRQ service to clear the Sabre work area of content lingering from previous use of the connection ID. 4. The connection manager provides the connection ID to the client. 5. The client sends messages representing the travel workflow using the connection ID. 6. When the client is done and has stored content it wants, the client returns the connection ID to the pool. 7. The connection manager sets the connection ID status flag to available or free. 8. The connection manager updates the time stamp of the connection ID. During some configurable interval, the connection manager inspects the status indicator of all connections in the pool. All free connections with a time stamp older than the time-out value are either revalidated or closed. This decision is made on the basis of the current connection pool size. The recommended keep-alive value should be less than the connection time-out value. The connection keep alive is used only to maintain a minimum number of connections in the pool. If the application has low traffic or use, it is advisable to close the connections until the minimum threshold limit in the pool is reached. However, if the application is running with less than the minimum threshold, keeping connections alive using the SessionValidateRQ service is recommended. As part of its clean-up activities, the connection manager must terminate all active connections in the pool. This can be a fixed, automated process or a manual maintenance activity. Even when the client is restarted or stopped, it is necessary to invoke the SessionCloseRQ service. This makes all of the connections in the pool available to the client when the client starts up. All system-related errors and time-outs result in the closing of the connection and the creation of a new connection. This minimizes the number of orphan connections in the client.
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Session Recovery and Failover


To enable session recovery and failover, the connection manager stores the connection ID with the corresponding client ID on a different machine from the connection manager and connection pool. To recover connections and active Sabre sessions, the client is restarted with the connection IDs that are stored on the other machine. To eliminate points of failure, the system architecture should be redundant. Clients can choose which components to duplicate, or can replicate all components, as shown in Figure 11. This enables failover, load balancing, and recovery. Business needs dictate how clients design their architecture.

Figure 11. Connection Manager Architecture with Full Redundancy

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Implementation Scenarios
Some sample scenarios are presented in this topic. Scenario 1 When the machine with the connection pool is started and the connection pool is opened, the connection manager sends the SessionCreateRQ messages the number of times equal to the quantity of connections it is configured to initialize. Let us say this quantity is 20. The connection manager stores the connection IDs of the open connections that are in the pool, monitoring use of the connections. When the threshold of connections in use is reached (say the threshold is 16), the connection manager opens 10 more connections. Sixteen connections is close to the threshold of 20, and to avoid running out of open connections, the connection manager is configured to open 10 more. When 30 connections are open, and only 11 are in use, the connection manager is configured to close 10 connections. 30 are open, 11 in use, and 19 are unused. Because 11 are fewer than the threshold of 16 open connections, there is no need to have 19 unused connections, therefore 10 are closed. Scenario 2 This scenario has a client whose IPCC has been allocated a pool of 100 sessions. A 15 minute time-out value has been assigned to the connections and sessions. At any point, the connection manager wants to maintain 10 connections in the pool. During times when traffic is very low, the client requires a maximum of 20 sessions. This is the low threshold value for the connection pool. During times of high traffic, the client can increase the pool size on demand as traffic increases. Because the time-out is 15 minutes, the client refreshes or clears connections in the pool every 13 minutes. If there are less than 20 unused connections, the client refreshes the connections by sending the SessionValidateRQ Service. If the pool has more than 20 unused connections, the client calls the SessionCloseRQ service until the threshold of 20 unused connections is reached. When the client shuts down, it closes all connections in the pool. The pool size has a maximum value of less than 100 connections. This minimizes the errors the client receives about unavailable resources from the Sabre Web Services infrastructure. Sabre session creation and removal must be minimized by the reuse of connections. Careful study of the scenarios depicted on the connection manager sequence diagram in Figure 12 shows that several Sabre Web Services were invoked before the connection was returned to the pool. The connection manager will guarantee that the connection remains active between Sabre session retrieval and removal calls.

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Figure 12. Sequence Diagram for a Connection Manager

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Chapter

5
Chapter5 BusinessandApplicationLogic
Chapter five contains topics about travel workflows and the implementation of business and application logic in the client.
Note:

Most of the information in this chapter is written for travel workflows that use TPF Connector-based Sabre Web Services, but some of the concepts apply to workflows that use open systems Sabre Web Services.

The design of clients and workflows must implement the following: 1. SOAP messages that conform to required formats and values. (For the message format, see chapter two, "SOAP Message Format and Requirements." For the tag requirements, please refer to Appendix A.) 2. A connection strategy for Sabre Web Services. Several strategies are recommended, one of which includes the use of a connection pool, enabling clients to reuse Sabre Web Services connections. (Connections and Sabre sessions are fully discussed in chapter four.) 3. Business logic and workflows that incorporate appropriate Sabre Web Services messages in the proper sequence to manage the content during a Sabre Web Services session. The client does this by maintaining session state, saving transactions at the end of the workflow, and clearing the Sabre work area before sending a new workflow. 4. Careful design of business workflows to minimize Sabre scans 5. Requests for specific Sabre Web Services versions to obtain the content 6. Debug logging, system error handling, and application error handling. (See chapter seven.) Generally, the business logic the client application must handle is the maintenance of state as required during the business workflow, the retrieval of desired content in the requests, the storage of content received in the responses, either in the Sabre system or elsewhere, and
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management of the buffers in the Sabre system. Minimizing cost is another factor. The following topics discuss these aspects of business logic.

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MaintainingSessionState
In addition to designing clients to manage connections, application developers must include business logic to obtain the content desired, and manipulate the business application that provides the content by way of requests. The Sabre system has some functionality that is stateful and other functionality that is stateless. The AAA (referred to as the Sabre work area in this document) is designed for state maintenance in the Sabre host system. This Sabre work area provides shopping cart functionality. The content retrieved via a Sabre format or a related TPF Connector- based Web service is stored in the work area until it is specifically cleared out, closed, or a time out occurs. A Sabre session has a LNIATA or TA. (The TA is referred to as a Sabre session in this document). The user IDs of TPF Connector-based Sabre Web Services subscribers require Sabre host access, therefore, a Sabre session is allocated when the connection to Sabre Web Services is authorized. When a client connects to the Sabre Web Services gateway and a Sabre session is allocated, space in the Sabre work area is also allocated. This lets the client talk to the work area. While all Sabre Web Services are stateless, many of the functions associated with Sabre Web Services are stateful. The term stateful, according to the Webopedia Web site, is the lastknown or current status of an application or a process. The terms maintaining state and/or managing state refer to keeping track of the condition of the process. A Sabre Web Services session that sends and receives any of the stateful Web services functions can maintain the last-known or current content in the Sabre work area. A client can consume TPF Connector-based Sabre Web Services in a stateless or stateful way, depending on the specific TPF Connector-based Web services being consumed. It is the client that decides whether to use content retrieved from a previous service or not. The design of the client and the workflow, and the sequencing of the services let the client retrieve content from previous services. Let us use the OTA_TravelItineraryReadLLSRQ service as an example. The command upon which this service is based is a stateless Sabre system command. This Web service simply retrieves a PNR and places it in the work area. An example of a stateful function in the Sabre system is the request to search for and display air availability. The Sabre system remembers the flights that it displays via this Sabre format. The TPF Connector-based Web service that requests air availability, OTA_AirAvailLLSRQ, is stateless, but a client can use other Web services to obtain further information about selected flights placed in the work area by OTA_AirAvailLLSRQ. The client references the flights it wants in another Web service to obtain fare rules, search for lower fares, etc. It is the client that is using the services in a stateful way. The Sabre system tracks and maintains the content or state of the Sabre work area when
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proper techniques are implemented. The proper techniques for maintaining state in a Sabre session are as follows. Obtain the conversation ID and security token associated with the Sabre session. If this is a new connection, extract the wsse:Security node with the BinarySecurityToken from the SessionCreateRS response message. In both cases, include the conversation ID and security token in all requests using the session. Sending the same conversation ID and security token with every request message in the session maintains state in the Sabre work area. When a client reuses a connection and its associated Sabre session, it must ensure the work area is cleared before sending a new workflow. A connection manger can also do this. (For a discussion about connection strategy, please refer to chapter four.) When finished with a workflow, the client stores content or the transaction by sending the EndTransactionLLSRQ service.

When Web services representing stateful functions are called, the content from all requests in a specific Sabre session is stored in the Sabre work area. The Sabre work area can be thought of as the session state buffer. The content in this buffer can be displayed, created, updated, and removed in a single Sabre session. If clients have shopping cart functionality, the shopping cart reflects the content in the Sabre work area. The client can parse content from each of the responses, and again, before it ends the transaction. The sequencing of the messages, referred to as orchestration, is especially important for workflows that use stateful functions. This is because stateful functions can create and maintain content in the Sabre work area. Sending a message in the wrong sequence can overwrite the content in this work area. Application developers must be aware of the content that is being created and stored there at all times. Ending a Sabre session properly with EndTransactionLLSRQ saves the content in the Sabre system and records it in the PNR. When client applications start their workflow by retrieving and reusing a connection from the pool, the content from the previously-used session associated with the connection remains in the Sabre work area. Therefore, application developers must design their client to clear the Sabre work area before sending the messages that represent a new workflow. Sabre Web Services functions are either stateless or stateful. The effect of each service on state in a specific Sabre session is dependent on the service. Some services only require a valid security token. Other services depend on the content placed in the Sabre work area by yet other services so they can perform their functions. Sabre Web Services functions that are stateless can perform their functions independently of other Web services by sending a valid security token. The responses of stateless functions do not have references to content in other responses, for example, when the OTA_AirAvailLLSRQ service request is sent, the Sabre system processes it and returns a

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response. The OTA_AirAvailLLSRQ service does not depend on any content placed in the Sabre work area by other Sabre Web Services, but it leaves content in the work area that can affect subsequent commands, for example, 1*. The service descriptions of Web services note when the services depend on content retrieved from a previous service. Stateful functions depend on content that is placed in the Sabre work area from responses to other Web services. To complete a transaction, other service requests may need to be sent after a particular service. The modification of a PNR is presented as an example: 1. Assuming a PNR exists, the client first reads or displays it in the Sabre work area. The OTA_TravelItineraryReadLLSRQ service request accomplishes this by loading the content from the PNR into the Sabre work area. 2. The client sends the TravelItineraryModifyInfoLLSRQ service request with updated content. The TravelItineraryModifyInfoLLSRQ service is a stateful function, and depends on the OTA_TravelItineraryReadLLSRQ Service to load the content into the work area. When the content is loaded, the TravelItineraryModifyInfoLLSRQ service can modify the content. It parses or extracts any data it needs from the response. 3. The client sends the EndTransactionLLSRQ service to complete the PNR, and to receive and end the PNR record. This stores a separate record in the Sabre system.

Parsing and Storing Content


To store the transactions in the Sabre work area that occur in a given workflow, the client application needs to send the EndTransactionLLSRQ service. This stores the changes in the PNR and assigns a record locator. If needed, the client application can also parse and store other information it receives in any of the responses.

Clearing Content in the Sabre Work Area


When a connection manager is implemented in a client, Sabre Web Services connections and the Sabre sessions that are allocated with the connections are reused. Multiple business workflows can also be sent in a single session. When the connection needs to be retrieved from the pool for reuse, the client must ensure that the Sabre work area is cleared or empty before sending a new workflow. Clearing the Sabre work area eliminates the possibility of content from a previous Sabre session remaining and becoming intermingled with content in the Sabre session that follows. After retrieving a connection from the connection pool, the client application can clear the Sabre work area by sending the IgnoreTransactionLLSRQ service with Ind=true. An example of the flow is shown in Figure 13.

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Figure 13. Flow for Clearing the Sabre Work Area

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This flow assumes that a new Sabre Web Services connection has already been created and is in the connection pool. The client retrieves an existing connection from the pool, along with the conversation ID and security token. The client clears the Sabre work area with the IgnoreTransactionLLSRQ service. A business workflow that consists of one or more travelbased Sabre Web Services is sent. At the end of this workflow, the client sends the EndTransactionLLSRQ service to save the transaction and record locator in the Sabre system. The client then returns the session along with the conversation ID and security token to the connection pool for reuse. When another connection is needed, the client retrieves one from the pool. The client again sends the IgnoreTransactionLLSRQ service to clear the content from the previous workflow in the Sabre work area. The client sends another business workflow. At the end of this workflow, it sends the EndTransactionLLSRQ service to save the transaction and record locator in the Sabre system. As long as connections are needed, the client continues to retrieve existing sessions from the pool and send workflows, clearing the Sabre work area before sending each new workflow. If the traffic volume is low and it is necessary to close some existing connections, the client sends the SessionCloseRQ service to close the unneeded connections. The SessionCloseRQ service releases the Sabre session and connection associated with the conversation ID and security token, invalidates the security token, and clears the Sabre work area. Regardless of the workflow and commands sent, all content in the Sabre work area is removed when one of the following occurs: The client logs out with the SessionCloseRQ service The Web Services connection and session time out The IgnoreTransactionLLSRQ is sent - This Web service clears everything associated with a PNR, but leaves other content, such as availability displays.

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TPFConnectorBasedWorkflows
The flexible design of Sabre Web Services allows application developers to create travel workflows any way that they want. When designing client applications and travel workflows, the application developer needs to select the services whose payload messages represent the content that they want to request and retrieve, and determine their sending sequence. To determine which of the Sabre Web Services to incorporate into a client, application developers should review the content in the XML payload requests and responses to decide which data elements to send, and which elements to parse and integrate into the client application. For a list of the content in the payloads, application developers can consult the request and response design documents. One pair of request and response design documents and a description document is provided for every Web service, and can be obtained via the Developer Resource Center. There are choices for sending workflows with Sabre Web Services, and the needs of the business determine which are most suitable. Some of the ways that can be used to manage workflows are as follows: Open a new connection to send a single or multiple workflows in a Sabre session, and then close the connection. This is the basic connection strategy. Reuse connections to send workflows using more than one client. Each client reuses the connections and sessions. This strategy uses connection pools and a connection manager. A number of strategies must be considered with this approach: Clearing the Sabre work area after the completion of each workflow Clearing the Sabre work area at the beginning of the workflow Clearing the Sabre work area at the beginning of the workflow, retaining the content in the Sabre work area, and sending another workflow using the same Sabre session

Note that clearing the work area after completing each workflow is not as reliable a way to clear the content as clearing the work area at the beginning of client workflows. For more information about this, please refer to the section of this document titled, Shopping Cart Functionality and the Sabre Work Area. Regardless of how application developers implement workflows, when the client application is finished with each workflow, it can save or ignore the transaction and return the connection to the connection pool for reuse. For complete information about Sabre Web Services connection strategies and connection pools, please refer to chapter four, "Managing Connections with Sabre Web Services."

Single Workflow Using a Single Sabre Session


When a single session contains more than one workflow, application developers must ensure that the work area is clear before sending the next workflow. When the workflow is complete, the client application can save the content in the Sabre system by ending the transaction with the EndTransactionLLSRQ service or can clear the Sabre work area with the IgnoreTransactionLLSRQ service.
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An example of a simple travel workflow that uses one Web service is the use of the OTA_AirFlifoLLSRQ service. In this workflow, the IgnoreTransactionLLSRQ service is consumed, clearing the work area. Then the OTA_AirFlifoRQ/RS messages are exchanged to retrieve information about a specific flight and display the results. In this example, the client does not store any transactions in the Sabre system when it consumes this service, but it parses content it wants, which is the latest flight information, and provides it to an end consumer or other process.

Multiple Workflows Re-Using a Sabre Connection


To send more than one workflow with a single Sabre Web Services session, the client application must first obtain a connection from the connection pool, followed by the exchange of messages representing the travel workflow. The client application completes the workflow by exchanging messages that store the transaction in the Sabre system. The next choice is to send messages that either clear the work area or represent another travel workflow that uses some content remaining in the work area from the previous workflow. The needs of the business and end users dictate how to design these workflows, and whether it is necessary to clear the work area or retain the content before sending subsequent workflows that use the same Sabre session, before returning it to the pool for reuse. When finished with the workflows, the client application can save the transaction in the Sabre system and return the connection to the connection pool for reuse. This automatically frees up the Sabre session and returns it to your session pool for reuse. Remember that a Sabre Web Services connection and Sabre session are synchronized. They are allocated and released simultaneously. One caveat is that the content remains in the Sabre work area after a Sabre session is released, until the connection is closed or times out. Client applications can repeat this process until they want to terminate the Web Services connection or the connection is no longer usable.

Single and Multi-threaded Workflows


The client application can also pass the conversation ID and security token among threads, processes, and machines. For example, by replicating and managing connections correctly, you can use a set of machines to provide failover features to a system. Single threads To minimize the quantity of Sabre sessions used in the session pool in a single process, clients must pass the same conversation ID and security token for the connection they are using in all messages in the thread. Multithreaded processes For multithreaded workflows or processes, use a separate Sabre Web Services connection, each with its own conversation ID and security token, in each thread. If a client is generating multiple, simultaneous requests, either by multiple end consumers or other means, use one connection for each of the requesters.
Note:

Do not share the connection, Sabre session, security token, or conversation ID


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among multiple threads.

MinimizingScans
Clients are billed for scan charges whenever their client consumes any of the Sabre Web Services in the production and certification environments. When clients consume Sabre Web Services, three types of scan charges may be applied: basic, fare, and search. Basic type scans cost less than fare or search type scans. Application developers may want to take into account the type of scans that are associated with each Web service. This may help with client design and user interaction by limiting the more expensive searches and caching responses. As an example, application developers may want to impose constraints on the types of searches end consumers can do and the quantity of searches they can perform. Letting end consumers search for all availability and fares without specific dates is more expensive than searches based on specific dates. Developers may also want to cache responses whenever it makes sense, but they must also be aware of limitations on the data retrieved from the Sabre system, such as the length of time for which data is valid. Sabre Web Services does not limit the flexibility when it comes to creating meaningful workflows for organizations and customers. However, there are efficient ways to build client applications and workflows to minimize scans, which helps to minimize costs. The following two examples illustrate workflows that accomplish the same business process, but with differing quantities of scans. In Table 2, the efficient workflow has only 3 scans. The session management services are used only once, to open and close the connection. The same workflow, shown in Table 3, has 9 scans, which is inefficient and more costly. The efficient example assumes the connection has already been created

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Table 2: Efficient Workflow That Shops for Air, Car, and Hotel
Transaction Number Web Service: Request and Response Messages

OTA_AirAvailLLSRQ service: OTA_AirAvailRQ/OTA_AirAvailR S OTA_VehAvailRateLLSRQ service: OTA_VehAvailRateRQ/OTA_VehAvailRateR S OTA_HotelAvailLLSRQ service: OTA_HotelAvailRQ/OTA_HotelAvailR S

Table 3: Inefficient Workflow That Shops for Air, Car, and Hotel
Transaction Number Web Service: Request and Response Messages

1 2 3 4 5 6 7 8 9

SessionCreateRQ service: SessionCreateRQ/SessionCreateRS OTA_AirAvailLLSRQ service: OTA_AirAvailRQ/OTA_AirAvailRS SessionCloseRQ service: SessionCloseRQ/SessionCloseRS SessionCreateRQ service: SessionCreateRQ/SessionCreateRS OTA_VehAvailRateLLSRQ service: OTA_VehAvailRateRQ/OTA_VehAvailRateR S SessionCloseRQ service: SessionCloseRQ/SessionCloseRS SessionCreateRQ service: SessionCreateRQ/SessionCreateRS OTA_HotelAvailLLSRQ service: OTA_HotelAvailRQ/OTA_HotelAvailR S SessionCloseRQ service: SessionCloseRQ/SessionCloseRS

Reusing connections to send workflows reduces scans because client applications do not send the SessionCreateRQ and SessionCloseRQ services between each workflow. Sending the IgnoreTransactionLLSRQ service before beginning a new workflow may possibly incur fewer transactions than clearing the work area after every workflow. Reducing scans and designing workflows for efficiency not only reduces costs, but it also improves total client response times.

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RetrievingContentfromtheBusinessApplication
To obtain the content, all SOAP messages must contain the action codes that correspond to the Sabre Web Services the client is calling. Additionally, the Version attribute in every request payload must include the appropriate version of the Web service being called in the correct format. The use of action codes is explained below, and how to request service versions is discussed in the section of this document titled, Requesting Web Service Versions.

Using Action Codes


Action codes are used to distinguish the payloads of each Web service because the content of each Web service varies. Like OpenTravel, the request and response messages for each of the Sabre Web Services have unique action codes. The action codes are often named the same as the OpenTravel request and response messages upon which their payloads are based, with the letters LLS inserted in the action codes of the TPF Connector-based Sabre Web Services. The names of all TPF Connector-based Sabre Web Services are the same as the action codes of their corresponding request messages. For example, the action code for the OTA_AirAvailLLSRQ service is OTA_AirAvailLLSRQ. The name is based on OpenTravel request message OTA_AirAvailRQ. The action codes for most of the responses are the same as for the requests, with RS replacing RQ. In the SOAP envelope of the Web service request, the <eb:Action> element contains the value for the action code. For the service-specific values, see the service description and developer notes for the Web services being requested. Where applicable, these documents also list the OpenTravel specifications that are the basis for the messages.

Requesting Web Service Versions


This versioning strategy applies to TPF Connector-based Sabre Web Services. For more information about the versioning strategy for Sabre Web Services, please refer to the section of this document titled, Versioning Strategy for Sabre Web Services. The request payloads of TPF Connector-based Sabre Web Services must include a version number that is valid for the service being consumed, even when only one version of a Web service exists. The number must be in the correct and complete format, shown as follows:
2003A.TsabreXML + three-part version number

Example: Format for request payloads of service version 1.0.1


2003A.TsabreXML1.0.1

TPF Connector-based Sabre Web Services do not default to any version of a Web service. Specifying a service version in the request payload is always required for all platforms used to consume Sabre Web Services. The client references the Web service version at run-time,
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so the version must be present in the payload of the request. To request a version, the client sends a valid version number in the correct format with the Version attribute of the document root element. The following examples show requests for versions 1.0.1 and 1.1.1. Example: Request for version 1.0.1 in a request payload
<VendorCodesRQ xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/ 2001/XMLSchema-instance" EchoToken="String" TimeStamp="2001-12-17T09:30:4705:00" Target="Production" Version="2003A.TsabreXML1.0.1" SequenceNmbr="1" PrimaryLangID="en-us" AltLangID="en-us">

Example: Request for version 1.1.1 in a request payload


<OTA_AirFlifoRQ xmlns="http://webservices.sabre.com/sabreXML/2003/ 07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http:// www.w3.org/2001/XMLSchema-instance" EchoToken="String" Version="2003A.TsabreXML1.1.1" TimeStamp="2001-12-17T09:30:47-05:00" Target="Production" SequenceNmbr="1" PrimaryLangID="en-us" AltLangID="enus">

If a valid version is received and Sabre Web Services processes the request successfully, the requested version number is returned with the Version attribute of the document root element in the response payload. If an incorrect version, such as an expired version, is requested, or if a version is omitted, an error is returned in the Errors node of the response payload. For examples that show how to identify and obtain documents and other artifacts for Web Services versions, please refer to Appendix B, "Identifying Documents for Sabre Web Services." For information about identifying the URLs for schema and WSDL documents that have been versioned, please see the section of this document titled, Versioning of Sabre XML Schema and WSDL Documents. For more information about how the numbering system is applied to TPF Connectorbased Sabre Web Services and the WSDL and schema documents, please refer to the section of this document titled, Version Numbering System for Web Services and Documents. When New Service Versions Drive Code Changes When a new version of an existing Web service is introduced, application developers need to modify their client to use the enhancements or corrections. This table has references to part numbers that compose the numbering system. The numbering system is explained in the section of this document titled, Version Numbering System for Web Services and Documents.

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Table 4: Factors for Deciding to Upgrade Clients for New Service Versions
Type of Service Upgrade Action

Enhancements to content, including delivering additional content, the addition of elements and attributes, renamed elements or attributes have been incorporated into a new version of a Web service you are using. Elements or attributes in the request or response have been deprecated or removed, or renamed in a new version of a Web service you are using. A bug fix or other correction that affects the XML structure of the message is implemented in a new version of a Web service you are using. A correction that does not affect the XML structure of the message is implemented in a new version of a Web service.

If you want to use the updates in the new version, you must upgrade your client. You can continue to use the previous service version without upgrading your client. It is recommended that you upgrade your client as soon as possible to avoid falling behind. Regenerate the proxy classes. To obtain the correction, upgrade your client. If you do not want the correction, you can continue to use the previous service version. You client code is probably compatible with this type of correction, however, it is recommended that you review your client code to assess whether modifications are necessary. If modifications are needed, you must upgrade your client and regenerate the proxy classes.

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Table 4: Factors for Deciding to Upgrade Clients for New Service Versions
Type of Service Upgrade Action

Changes or additions have been made to the multiple responses table. A WSDL or schema document is corrected in existing versions to reflect the Web service code in production. The Web service itself is correct, but the WSDL or schema documents may have an error. Existing versions of the WSDL or schemas are corrected to match the Web service versions in production. A WSDL or schema document is upgraded to a new version to incorporate modifications that have been made to its corresponding Web service. The version of a service your client is using is deprecated.

It is not necessary to upgrade your client. To enable your client to use the changes in current versions, regenerate the proxy classes.

To enable your client to use the changes, regenerate the proxy classes. You must upgrade your client to consume a newer version.

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Working with Your Own XML Objects If the client application is coded in a programming language that requires working with its own XML, the following action is recommended: 1. Prepare the new response XML. If the XML in the response is modified, your client code must be adapted to handle new or modified elements, attributes, or both. 2. Prepare the new request XML. If the XML in the request is modified, your client code must be adapted to handle new or modified elements, attributes, or both. 3. Run the data binding tool again to use the new request and response structures. Because the request or response XML structure is modified, re-run the XML data binding for both the request and response. 4. Adapt the Version attribute of the document root element in the payload to request the new version. 5. Test the modified client. Working with WSDL When consuming Web Services with WSDL, the general steps for upgrading clients are the following: 1. Direct the development tool to the URL of the WSDL document that corresponds to the new service version. 2. Regenerate the proxy classes. 3. If the modification to the Web service affects the request, adapt the client to create the new elements or attributes in the request. 4. If the modification to the Web service affects the response, parse the new elements or attributes in the response. 5. Adapt the Version attribute of the document root element in the payload to request the new version. 6. Test the modified client.

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Obtaining Content When Services Do Not Exist


If the application developers wants to execute Sabre system commands that do not have corresponding Sabre Web Services, such as the display sine command using the *S entry, they can send the SabreCommandLLSRQ service to execute any Sabre system commands desired. For more information about using this service, see the service description, design documents, and sample payloads on the Developer Resource Center.

DebugLogging
It is recommended that application developers design their client code to look for system errors first, then provide error handling, and finally examine the data returned in the response. By first ensuring that errors are not returned, the problem of trying to parse an error instead of response data is avoided. When the client application captures <faultcode>/<faultstring> in its log files, it is suggested to also include <eb:MessageId> returned with the SOAP envelope of the response. Providing the message ID along with <StackTrace> is helpful if Technical Support needs to be contacted. For more information about system and application errors, please refer to chapter seven.

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Chapter

6
Chapter6 ConsumingSabreWebServices
Chapter six describes the systems and environments that are available for developing clients, testing, and consuming Sabre Web Services. It also explains the requirements for load testing, and the policy for deploying clients to production. It discusses debug logging and summarizes the platforms and tools for consuming Sabre Web Services.

Connecting
TCP/IP is the only way to connect to Sabre Web Services, so application developers must set up an HTTPS connection from their client. After the connection is made, the HTTP server processes the request. If it is successful, HTTP status code 200 is returned. HTTP status code 500 is returned when errors occur. The Sabre Web Services infrastructure closely adheres to the HTTP/1.1 protocol. Therefore, it is recommended that the client applications HTTP headers comply with this. Several environments for consuming Sabre Web Services are available, each with their own URL. Application developers set the endpoint or URL in their client or development tool to the environment they want, whether consuming with or without WSDL. For the URLs or endpoints into Sabre Web Services and complete information about the environments, please refer to the section titiled, Environments for Using Sabre Web Services.

Testing
Environments have been established for client testing, including load, performance, and final acceptance testing. In these environments, scan charges are applied and real-time inventory is affected. For details about these environments, please refer to the section titiled, Customer Acceptance Testing.
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Recommendations are for application developers to define their own acceptance criteria. Some test criteria they may want to consider follows. Quality of data Is the data in the response what you want? Does it make sense? Is it what you expected? In some cases, elements and attributes require valid values to process the requests successfully. If valid values are not provided in the requests, the services fail. In other cases, providing valid values is preferred but not required to process the services successfully. If the provided values are not valid, the service substitutes default values during processing, and the content in the responses is associated with the default values. Response time Is the response returned according to your expectations, and is it acceptable for your client?
Note:

Before conducting heavy load testing or performance testing, a minimum lead time of 5 business days is required. Please contact Technical Support with your plans. Caution

Scan charges may apply whenever a client interacts with any of the environments established for Sabre Web Services. Please consult your contract for a description of these charges. For tips on minimizing scans, please refer to the section of this document titled, Minimizing Scans. Caution When your client or solution books travel arrangements using the customer acceptance testing or production URLs, the transactions are recorded in the live, production Sabre system, and real-time inventory is decremented. These URLs are the following: https://sws-res.cert.sabre.com https://webservices.sabre.com/websvc Please be sure to cancel any bookings created for test purposes. If these bookings are not canceled, you and possibly your customers will be billed by suppliers or other vendors for all associated fees.

DeployingClientstoProduction
When the client meets the prep-defined acceptance criteria, it is ready for production.

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To assist us with capacity planning, it is preferred that application developers notify us about planned production dates and projected volumes as far in advance as possible. A minimum of 20 business days is required. Please contact Technical Support to discuss your plans.

EnvironmentsforUsingSabreWebServices
We provide several environments for consuming Sabre Web Services for the following general purposes: client development, customer acceptance testing, and production. The following table and topics fully describe these environments.
Table 5: Features in Sabre Web Services Environments
Use and Availability Development https://swssts.cert. sabre.com Customer acceptance testing https://swscrt.cert. sabre.com Production https:// webservices.sabre .com/websvc

URL or endpoint for client application access

Points to the Production Sabre Web Services application and Sabre system Points to the CERT test Sabre host and associated systems Test PNRs must be cancelled Sabre scan charges apply For tips on minimizing scans, please see Minimizing Scans. Production Sabre sessions (TAs) are shared across multiple Sabre Web Services environments

No
No

No
https://swscrt.cert. sabre.com

Yes No

No No

No No

Yes Yes

No

No

Yes

URL and targeted system is available 24 x 7 x 365

No

No. While every effort is made to have this system available 24 hours, 7 days per week, availability is not guaranteed.

Yes The system this URL points to is available 24 hours, 7 days per week. If it is necessary to take this system out of service for any reason, subscribers receive advance notification.

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Caution When a client or solution books travel arrangements using the customer acceptance testing or production URLs, the transactions are recorded in the live, production Sabre system, and real-time inventory is decremented. These URLs are the following: https://sws-res.cert.sabre.com https://webservices.sabre.com/websvc Please be sure to cancel any bookings created for test purposes. If these bookings are not canceled, you and possibly your customers will be billed by suppliers or other vendors for all associated fees.

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Customer Development
URLs for Consuming Web Services
https://sws-crt.cert.sabre.com https://sws-sts.cert.sabre.com The differences between these two URLs are as follows: The URL containing sws-crt points to the Certification test Sabre host and associated systems. The URL containing sws-sts points to the TSTS Sabre host and associated systems.

These two host systems are totally separate, for example, the PNR, pricing, and availability systems are not related to one another.

Description of Environment
The following are available in both of these Sabre Web Services environments: All active service versions of the TPF Connector-based Sabre Web Services currently in production. Some examples are OTA_AirAvailLLSRQ and SabreCommandLLSRQ. All active session management-based Sabre Web Services currently in production. These services, sometimes referred to as USG-based Web services, are SessionCreateRQ, SessionCloseRQ, and SessionValidateRQ. All new service versions of existing Sabre Web Services in testing. These include the upgraded TPF Connector-based and session management-based Sabre Web Services with enhancements and corrections. Most of the open systems-based services are also available as well, but please check the Developer Resource Center to confirm availability.

Active means the service version is available for consumption, in other words, it has not been deprecated. The code in this environment is subject to change without notice. When a client connects via this URL, it retrieves content from the Certification version of the Sabre system.

Environment Use
Use the development environment for developing clients. Application developers must not use this environment for the following:
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Load and performance testing Estimating production response times Production transaction processing

Pattern of URL for WSDL Documents


The pattern is shown below: http://cert.webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/filename or http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/filename

For more information about the URLs, please refer to Appendix B.

Customer Acceptance Testing


URL for Consuming Web Services
https://sws-res.cert.sabre.com

Description of Environment
This environment reflects Sabre Web Services that are scheduled for the next production release. It is the staging environment for production, and is established for customers to test their client applications before the changes are deployed to production. The following Web Services are available in this environment: All active service versions of the TPF Connector-based Sabre Web Services currently in production. Some examples are OTA_AirAvailLLSRQ and SabreCommandLLSRQ. All active session management-based Sabre Web Services currently in production. These services, sometimes referred to as USG-based Web services, are SessionCreateRQ, SessionCloseRQ, and SessionValidateRQ. All new service versions of existing Sabre Web Services in testing. These include the upgraded TPF Connector-based and session management-based Sabre Web Services with enhancements and corrections. Most of the open systems-based services are also available as well, but please check the Developer Resource Center to confirm availability.

Active means the service version is available for consumption, in other words, it has not been deprecated.
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The code in this environment is subject to change without notice. Fixes to code during the customer acceptance testing phase of the release cycle are possible until code freeze. When a client connects via this URL, the client retrieves content from the production Sabre system and it records transactions in the live, production Sabre system. Production inventory is decremented. CAUTION When a client application or solution books travel arrangements using the customer acceptance testing or production URLs, the transactions are recorded in the live, production Sabre system, and real-time inventory is decremented. These URLs are the following: https://sws-res.cert.sabre.com https://webservices.sabre.com/websvc Please be sure to cancel any bookings created for test purposes. If these bookings are not canceled, you and possibly your customers will be billed by suppliers or other vendors for all associated fees.

Environment Use
Use this environment to do the following: Client testing during the unit testing phase of a project and for final clean-up before releasing it to production Functional testing of individual Web services. This is the most frequent type of testing. Test new Sabre Web Services and new versions of existing services Test architectural changes to the Sabre Web Services infrastructure Load testing

You must not use this environment for the following: Performance testing. This is not permitted without advance notification and approval. Estimating production response times Production transaction processing

Pattern of URL for WSDL Documents


The pattern is shown below: http://cert.webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/filename For more information about the URLs, please refer to Appendix B.

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Production
URL for Consuming Web Services
https://webservices.sabre.com/websvc

Description of Environment
This environment is the production version of the Sabre Web Services infrastructure. All active service versions of all Sabre Web Services that have been released into production are available. When a client connects via this URL, the client retrieves content from the live, production Sabre system. Transactions are recorded in the live, production Sabre system, and realtime inventory is decremented. CAUTION When your client or solution books travel arrangements using the customer acceptance testing or production URLs, the transactions are recorded in the live, production Sabre system, and real-time inventory is decremented. These URLs are the following: https://sws-res.cert.sabre.com https://webservices.sabre.com/websvc Please be sure to cancel any bookings created for test purposes. If these bookings are not canceled, you and possibly your customers will be billed by suppliers or other vendors for all associated fees.

Environment Use
This environment is for production clients, and it is also suitable for final acceptance testing of clients and other solutions. Use it to consume Sabre Web Services in a live, production environment for live transactions, or use it for the following types of testing: Estimation of production response times Performance testing

Before conducting performance testing, a minimum lead time of 5 business days is required for capacity planning.

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Notify us about any changes to your production volumes on an ongoing basis. Please contact Technical Support with your plans.

Pattern of URL for WSDL Documents


The pattern is shown below: http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/filename For more information about the URLs, please refer to Appendix B.

TechnologiesforWorkingwithWebServices
Application developers can create clients and consume Sabre Web Services in the language of their choice, working directly with XML or with WSDL. How to set up the development environment for .NET Framework 1.1 appears in Microsoft .NET Framework Installation Guidelines in the Developer Start-up Kit on the Developer Resource Center. Some information about set-up with Apache Axis and XML-Java appears in the readme files for these respective sample clients, which are also available in the Developer Start-Up Kit. These three sample clients that consume Sabre Web Services are available on the Sabre Web Services Developer Resource Center.

Working Directly with XML


Application developers can develop clients to consume Web services in the language of their choice, such as Java. To consume Sabre Web Services and use the sample Java code, the minimal required version of the Java Software Development Kit (J2SE) is Version 1.3.1_04. The preferred JDK version is 1.5.0_11. When consuming Sabre Web Services with clients such as Java and XML, application developers are free to use the parser of their choice. Please note that the parser must be namespace aware. Responses are returned as XML documents. The client code parses the XML or uses APIs to map the XML to objects, and queries the objects for the data.

Working with WSDL


Application developers can use tools that are designed to consume Web services at run-time, such as Microsoft .NET Framework or Apache Axis. With tools like these, they can create clients using a variety of programming languages, and a combination of languages and operating platforms can be used to generate proxy code from WSDL documents. With WSDL, clients can consume Web services written in any language that is available with the Web services development framework. Working with WSDL is easier than working directly with XML because WSDL creates a proxy class in the language of your choice. The proxy class has instructions for mapping
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the XML response to objects. The client code has to parse the XML, but it does not need to map the XML to objects. Another benefit of using tools to consume Web services at run-time is that errors on the client side are minimized. Validation of the XML messages is done remotely at the URL where the WSDL documents for the Web service reside. The WSDL documents define interfaces to Web services as a collection of operations with an endpoint. A WSDL document is a specific type of XML schema that defines a language for expressing Web services interfaces that XML software understands and uses. WSDL was designed to use SOAP as the message transport. The WSDL documents for Sabre Web Services are simplified Sabre XML schemas. These WSDL documents support the document-oriented style of SOAP binding. The following tools are recommended for consuming Sabre Web Services with WSDL: Apache Axis for Java clients Microsoft .NET Framework and Microsoft Visual Studio when developing C# and Visual Basic clients

For the recommended versions of these frameworks, please refer to the section of this document titled, Requirements for Using Sabre Web Services.

Generating Proxy Classes and Consuming Services


The WSDL and schema documents are used at build time to create proxy classes. The WSDL document creates proxy classes that are then used to build client code, and the schemas determine the format of the messages. When consuming Web services with WSDL, in other words at run-time, the application developer must direct their development tool to the location of the WSDL document. The WSDL document, in turn, references the appropriate XML schemas. Whenever a WSDL or schema document undergoes any modification, and the application developer wants their client to use the modifications, they must regenerate the proxy classes at build time to use the changes. For more information about the WSDL documents for the Sabre XML specifications, please refer to the section of this document titled, WSDL Documents for Sabre XML.

Run-Time References to WSDL Documents


The WSDL and schema documents are used at build time to generate proxy classes. Whenever a schema or WSDL document undergoes a modification, whether major or minor, and an application developer wants their client to use the modifications, they must regenerate the proxy classes.

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When consuming Web services with WSDL, in other words at run-time, the application developer must direct their development tool to the location of the WSDL document. The URL for the WSDL documents on the Developer Resource Center can be found by searching for the name of the Web service. Apache Axis Apache Axis is an implementation of SOAP proposed by the Apache Software Foundation. With Axis Framework, application developers can develop clients with Java, and clients consume Web services with WSDL. The Axis binary file, JAR files, and reference guide are required and available on the Apache Software Foundations Web site at http://ws.apache.org/axis/. Microsoft .NET Framework With .NET Framework, application developers can develop in any language available with the framework, such as C++, C#, or Visual Basic. Application developers can use a combination of languages and operating platforms to generate proxy code from WSDLs using .NET tools. The SDK has the programs and files needed to develop clients, including the wsdl.exe and intermediate disassembler programs, and .NET Framework includes all the system tools and files needed for run-time operation. For more information about WSDL and .NET, visit the following Microsoft URL: http://msdn.microsoft.com/netframework

Validating XML Payloads


It is recommended that application developers validate their XML documents during development and testing, but real-time validation in production is not required. Doing so may affect the performance of clients. If the client application is consuming services without WSDL, developers can validate their XML payload documents locally. To do local validation, download the latest schemas that correspond to the Web services.

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If application developers need to do run-time validation of your XML documents, they can point to the URL that corresponds to the desired version of the schema. The URLs for the WSDL and schema documents are available on the Sabre Web Services Developer Resource Center.
Note:

It is useful to be able to identify the URL that corresponds to the correct version of WSDL and schema documents so that you can validate your XML payloads. For information about the naming patterns for these documents, please refer to Versioning and File Naming Standards. For information about identifying and obtaining the documents, please refer to the section of this document titled, URLs of TPFC WSDL and Schema Documents.

For a discussion about the Sabre XML specifications, which includes the Sabre XML schemas and WSDLs, please refer to chapter three.

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Chapter

7
Chapter7 TroubleshootingandSystemErrorHandling

Chapter seven provides a list of items that can be used to resolve problems, as well as a description of system and other errors that are applicable to clients that consume Sabre Web Services.

TroubleshootingTips
If application developers encounter problems, they may want to review the tips listed here.

SOAP, ebXML, and XML Related Tips


1. Is the XML document well-formed? (For more information, please refer to the section of this document titled, System Errors Generated by Clients.) 2. Is the XML document valid? 3. Does the request conform to ebXML standards with Sabre XML requirements? 4. Are the values provided with the wsse:Security node correct (Username, Password, Organization, Domain)? 5. Is the eb:ConversationId value correct in all messages within the same Web Services session? 6. Are all IPCCs sent with the eb:CPAId and Organization elements in the envelope and the PseudoCityCode attribute in the payload the same? 7. Are the name and capitalization of the request message and action code correct? 8. Are all required values provided in the SOAP envelope? Did you provide the correct values for eb:Service, eb:type, and eb:Action for the service you called? 9. If the payload is sent as an attachment, do the following match? The name of the message in xlink:href in the SOAP envelope and the name of the message in the MimeHeader of the payload attachment?
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Payload Related Tips


1. Are all required values provided in the payload? If all required values are not sent in the payload, an error is returned. 2. Are the elements and attributes in the payload formatted according to the requirements of the service you called? Did you consult the appropriate design documents for the valid list of elements and attributes? 3. Is the namespace and syntax for the document root element in the payload correct for the service you called? 4. Does the IPCC for the PseudoCityCode attribute in the payload match the IPCC provided with eb:CPAId and Organization in the SOAP envelope? 5. Is the Version attribute present in the document root element of the payload? Is the Version attribute specifying the version of the service you want to call? Is the version in the correct format?

General Tips
1. If you are having trouble connecting, try to ping the URL for Sabre Web Services. If you are successful, you should be able to connect. 2. If using TPF Connector-based Sabre Web Services, and you do not get the response you want, you can compare the Web service response with green screen. The host command used to obtain the content is returned in the response in <HostCommand>. Paste this command in Sabre green screen and compare the response with the Web service response. You can change your request parameters in the XML and send the request again.

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WebServicesErrors
Several types of errors are possible: Sabre Web Services errors which take place within the Sabre Web Services infrastructure. For complete information, please refer to the section of this document titled, Sabre Web Services Errors. Business application errors which are generated by the Sabre system or other applications behind the Sabre Web Services infrastructure. For details, please refer to the section of this document titled, Application Errors. Errors generated by clients, which happen in the development environment, external to Sabre Web Services. Please refer to the section of this document titled, System Errors Generated by Clients.

When the response contains the <soap-env:fault> node, HTTP status code 500 is returned. If no SOAP fault exists, HTTP Status Code 200 is returned.

Sabre Web Services Errors


Sabre Web Services errors occur within the Sabre Web Services infrastructure, and they are caused by clients or system-related error conditions within the infrastructure. They are detected and generated by the Sabre Web Services infrastructure, and returned in SOAP fault format in the SOAP Fault element, which contains error and status information for the SOAP message. Most of the SOAP messages are returned with ebXML headers, although some are returned without these headers. Clients can resolve the client-related errors, identified by <faultcode>soapenv:Client.xxx</faultcode>, but not the server errors (<faultcode>soapenv:Server.xxx</faultcode>).

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SOAP Messages with ebXML Header Information


Most Sabre Web Services errors are returned as SOAP messages with information in the ebXML header. An example of the SOAP envelope with a SOAP fault and an ebXML header is shown in Figure 15. For a list of the errors, please refer to the section of this document titled, Error Messages Returned to Clients.
<?xml version="1.0" encoding="UTF-8"?> <soap-env:Envelope xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/ "> <soap-env:Header> <eb:MessageHeader xmlns:eb="http://www.ebxml.org/namespaces/ messageHeader" eb:version="2.0" soap-env:mustUnderstand="1"> <eb:From> <eb:PartyId>123123</eb:PartyId> </eb:From> <eb:To> <eb:PartyId>999999</eb:PartyId> </eb:To> <eb:CPAId>TEST</eb:CPAId> <eb:ConversationId/> <eb:Service>Session</eb:Service> <eb:Action>ErrorRS</eb:Action> <eb:MessageData> <eb:MessageId>20050108-213024159TEST.Session.ErrorRS@webservices.sabre.com</eb:MessageId> <eb:Timestamp>2005-01-08T21:30:24Z</eb:Timestamp> </eb:MessageData> <eb:RefToMessageId>mid:20001209-133003-2333@clientofsabre.com</ eb:RefToMessageId> </eb:MessageHeader> </soap-env:Header> <soap-env:Body> <soap-env:Fault> <faultcode>soap-env:Client.ConversationIdRequired</faultcode> <faultstring>Conversation id required</faultstring> <detail> <StackTrace>com.sabre.universalservices.base.session.SessionException: errors.session.USG_CONVERSATION_ID_REQUIRED at com.sabre.universalservices.gateway.control.SecurityInterceptor.execut eOnRequest(SecurityInterceptor.java:85) at com.sabre.universalservices.base.interceptor.Interceptor.execute(Inter ceptor.java:108) at com.sabre.universalservices.base.interceptor.InterceptorChain.applyInt erceptors(InterceptorChain.java:32) at com.sabre.universalservices.base.interceptor.InterceptorManager.proces s(InterceptorManager.java:116)

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at com.sabre.universalservices.gateway.control.WSGateway.onMessage(WSGate way.java:296) at com.sabre.universalservices.gateway.control.WSGateway.process(WSGatewa y.java:258) at com.sabre.universalservices.gateway.control.WSGateway.handleRequest(WS Gateway.java:191) at com.sabre.universalservices.gateway.control.WSGateway.doPost(WSGateway .java:160) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.iplanet.server.http.servlet.NSServletRunner.invokeServletService(N SServletRunner.java:919) at com.iplanet.server.http.servlet.NSServletRunner.Service(NSServletRunne r.java:483) </StackTrace> </detail> </soap-env:Fault> </soap-env:Body> </soap-env:Envelope>

Figure 15. soap-env:Fault Message with ebXML Header

In the preceding example, note the following: The <eb:MessageHeader> node inside <soap-env:Header> returns an error-related value for <eb:Action>. The <soap-env:Fault> node inside <soap-env:Body> has the following child elements that provide specific details about the error. <faultcode> Contains the error code <faultstring> Contains a brief description of the error code <StackTrace> Contains the stack trace

Resolving the SOAP Faults


To resolve the errors, complete the following steps. 1. To find the error, search the envelope for <soap-env:Fault>. 2. In the envelope, review <faultcode> and <faultstring> for the specific error message and description, then refer to the section of this document titled, Error Messages Returned to Clients for the possible condition that generated the error.

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3. If the error persists after correcting the condition, email <StackTrace> and <eb:MessageId> in the SOAP envelope of the response to Technical Support.

SOAP Messages without ebXML MessageHeader


When a client sends a request that does not conform to ebXML standards, or when system failures occur, a SOAP message is returned that is not in ebXML format. The SOAP message includes the <soap-env:Fault> node, with information about the error in the <faultcode> and <faultstring> elements. An example of a SOAP Fault without an ebXML header is shown in Figure 16. The error is caused by a client with a missing <eb:From> in the ebXML header.
<?xml version="1.0" encoding="UTF-8"?> <soap-env:Envelope xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/"> <soap-env:Header/> <soap-env:Body> <soap-env:Fault> <faultcode>soap-env:Client.InvalidEbXmlMessage</faultcode> <faultstring>Missing &lt;eb:From&gt; in &lt;eb:MessageHeader&gt;!</ faultstring> <detail> <StackTrace>javax.xml.soap.SOAPException: Missing &lt;eb:From&gt; in &lt;eb:MessageHeader&gt;! at hk.hku.cecid.phoenix.message.packaging.MessageHeader.&lt;init&gt;(Unknown Source) at hk.hku.cecid.phoenix.message.packaging.HeaderContainer.&lt;init&gt;(Unkno wn Source) at hk.hku.cecid.phoenix.message.packaging.EbxmlMessage.&lt;init&gt;(Unknown Source) at com.sabre.universalservices.base.io.ebxml.EbXMLMessage.&lt;init&gt;(EbXML Message.java:192) at com.sabre.universalservices.gateway.control.WSGateway.onMessage(WSGateway .java:283) at com.sabre.universalservices.gateway.control.WSGateway.process(WSGateway.j ava:258) at com.sabre.universalservices.gateway.control.WSGateway.handleRequest(WSGat eway.java:191) at com.sabre.universalservices.gateway.control.WSGateway.doPost(WSGateway.ja va:160) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

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at com.iplanet.server.http.servlet.NSServletRunner.invokeServletService(NSSe rvletRunner.java:919) at com.iplanet.server.http.servlet.NSServletRunner.Service(NSServletRunner.j ava:483) </StackTrace> </detail> </soap-env:Fault> </soap-env:Body> </soap-env:Envelope>

Figure 16. Client soap-env:Fault Message without eb:MessageHeader

Resolving Client-Related SOAP Faults


If you receive a <soap-env:Fault> with a <faultcode> that begins with soapenv:Client, complete the following steps. 1. To find the error, parse the XML document for soap-env:Fault. 2. Review the <faultcode> element in the SOAP envelope for the general condition that caused the error. Start with this information to identify the problem. 3. Review <faultstring> for the error message.
Note:

When reviewing the error message, special characters may appear as their HTML equivalents.

Example:
javax.xml.soap.SOAPException: Missing &alt;eb:From&gt; in &alt;eb:MessageHeader&gt; ! &lt; = < &gt; = >

This translates to Missing <eb:From> in <eb:MessageHeader>. 4. If the error is in your code, identify and include all required ebXML with the envelope. Correct your code and send your message again. For SOAP envelope requirements, please refer to chapter two. 5. If you cannot resolve the error, email <StackTrace> to Technical Support. An example of a SOAP envelope that is the result of a system failure or other system error condition is shown in Figure 17.

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<?xml version="1.0" encoding="UTF-8"?> <soap-env:Envelope xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/"> <soap-env:Header/> <soap-env:Body> <soap-env:Fault> <faultcode>soap-env:Server.SystemFailure</faultcode> <faultstring>System is currently overloaded. Please try again later.</ faultstring> <detail> <StackTrace>com.sabre.universalservices.gateway.control.ThrottleException: errors.general.USG_SERVICE_IS_BUSY at com.sabre.universalservices.gateway.control.WSGateway.onMessage(WSGateway .java:289) at com.sabre.universalservices.gateway.control.WSGateway.process(WSGateway.j ava:258) at com.sabre.universalservices.gateway.control.WSGateway.handleRequest(WSGat eway.java:191) at com.sabre.universalservices.gateway.control.WSGateway.doPost(WSGateway.ja va:160) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.iplanet.server.http.servlet.NSServletRunner.invokeServletService(NSServl etRunner.java:919) at com.iplanet.server.http.servlet.NSServletRunner.Service(NSServletRunner.java :483) </StackTrace> </detail> </soap-env:Fault> </soap-env:Body> </soap-env:Envelope>

Figure 17. Server soap-env:Fault Message without eb:MessageHeader

Resolving Server-Based SOAP Faults


If you receive a <soap-env:Fault> with soap-env:Server.SystemFailure in the <faultcode> node, it is because the system is either busy or overloaded. You cannot correct this error. To find these types of errors, you can parse the XML document for <soap-env:Fault>. Then you can either try to send your message later or contact Technical Support. If you contact Technical Support, email the SOAP message you received. Be sure it includes eb:MessageId.

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Error Messages Returned to Clients


Table 6: Troubleshooting Fault Codes in SOAP Envelopes
Value of <faultcode> soapenv:Client.ActionNodeNotFound soapenv:Client.AuthenticationFailed Value of <faultstring> Missing Action in EbxmlMessage Authentication failed Possible Reasons for the Error

The eb:Action element is not present in the SOAP l Authentication fails based on login information in <wsse:Security>. Any one of the following could have occurred: The user name specified does not exist or is disabled. The password does not match the user name specified. The user name sent is not permitted to use the IPCC provided.

soapenv:Client.AuthenticationNotAll owed

Authentication is not allowed for this service. Please use SessionCreateRQ

Possible reasons are the following: You sent a message that cannot be authenticated. The only message that Sabre Web Services can authenticate is SessionCreateRQ.

soapenv:Client.AuthorizationFailed

Authorization failed

You sent a message without a security token. The only message that can be sent without the security token is SessionCreateRQ. The security credentials associated with the security token do not have access rights to the service called in eb:Action. A valid request has been sent without a conversation ID. The eb:CPAId element is not present in the SOAP envelope. The value provided with the eb:Action is not valid for Sabre Web Services.

soapenv:Client.ConversationIdRequir ed soapenv:Client.CpaidNodeNotFound soap-env:Client.InvalidAction

Conversation id required

Missing CPAId in EbxmlMessage Action specified in EbxmlMessage does not exist

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Table 6: Troubleshooting Fault Codes in SOAP Envelopes


Value of <faultcode> soapenv:Client.InvalidBinaryToken Value of <faultstring> BinaryToken/Sessionid specified in payload does not exist Invalid conversation id Possible Reasons for the Error

An invalid or expired security token was provided. The conversation ID in the header is not valid and does not exist. An expired Web Services connection or time-out could be the reason for this error. A Web Services connection must be opened again.

soapenv:Client.InvalidConversationI d

soapenv:Client.InvalidConversationI dFormat

ConversationId format does not comply with OTA standards (example: 20011017161501777@B2Bserver.imacomp any.com) Invalid EbxmlMessage

The value for eb:ConversationId sent in the SOAP envelope is not formatted as required.

soapenv:Client.InvalidEbXmlMessage soapenv:Client.InvalidSecurityToken soapenv:Client.ManifestAndPayloadIn consistent soapenv:Client.PasswordChangeRequir ed soapenv:Client.PasswordNodeNotFound

The ebXML message is formatted incorrectly. The wsse:BinarySecurityToken value is invalid or expired. The manifest in the SOAP envelope and payload attachment do not match. The password has expired and must be changed. The <wsse:Password> node is not found in the header during the authentication process. The PseudoCityCode node was not present in wsse:UsernameToken of the SOAP l

Invalid or Expired binary security token Manifest and Payload are not consistent

Password change required.

wsse:Password node not found

soap-env:Client.PCCNodeNotFound

PseudoCityCode node not found in wsse:UsernameToken

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Table 6: Troubleshooting Fault Codes in SOAP Envelopes


Value of <faultcode> soap-env:Client.ReachedTALimit Value of <faultstring> You have reached the limit of Host TAs allocated to you Possible Reasons for the Error

You have used all Sabre sessions or TAs allocated to your organization. This usually means that you have sent too many SessionCreateRQ messages and too few SessionCloseRQ messages. Sabre sessions or TAs are released when the SessionCloseRQ Service is sent or the period of inactivity exceeds the system time-out value.

soapenv:Client.RequestFormatNotSupp orted soapenv:Client.SecurityNodeNotFound

Request is not a SOAPMessage

The request was not formatted as a SOAP message. The Web Services infrastructure does not find <wsse:Security> in the request. If eb:ConversationId is not provided in the header of the SOAP envelope, Sabre Web Services search for login information in the <wsse:Security> node to authenticate the request.

wsse:Security node not found

soapenv:Client.ServiceNodeNotFound soap-env:Client.SessionNotFound

Missing Service in EbxmlMessage Session not found

The eb:Service element is not present in the SOAP l An invalid or expired security token was provided. The eb:To and eb:PartyId elements are not present in the SOAP envelope. The IPCC does not have authorization. The <wsse:Username> node is not found in the header during the authentication process. The <wsse:UsernameToken> node is not found in the header of the SOAP envelope during the authentication process.

soapenv:Client.ToPartyIdNodeNotFoun d soap-env:Client.UnauthorizedPCC

Missing ToPartyId in EbxmlMessage

Unauthorized PseudoCityCode in OTA Message wsse:Username node not found

soapenv:Client.UserNameNodeNotFound

soapenv:Client.UserNodeNotFound

wsse:UsernameToken node not found

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ApplicationErrors
Application errors are caused either by clients or the business applications, such as the Sabre system, that are behind the Sabre Web Services infrastructure. They are detected and generated by the business applications themselves, and are returned in the Errors node of the response payload in ErrorRS format. If the message was successful, the <Success> node is returned in the message payload. Errors related to TPF Connector-based Sabre Web Services versions are explained in the section of this document titled, Errors Related to Web Service Versions. Examples of an Errors node is shown in Figure 18 and a Success nodes is shown in Figure 19.
<?xml version="1.0" encoding="UTF-8"?> <OTA_AirAvailRS xmlns:="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="C:\projects\webservices\wsdl\lowlevel\OTA_Air AvailLLSRQ\OTA_AirAvailLLSRS.xsd" EchoToken="String" TimeStamp="String" Target="Production" Version="2003A.TsabreXML1.10.1" SequenceNmbr="1" PrimaryLangID="en-us" AltLangID="en-us">

<Errors>
<Error ErrorCode="String" Severity="String" ErrorMessage="String"> <ErrorInfo> <Message>String</Message> </ErrorInfo> </Error> </Errors> </OTA_AirAvailRS>

Figure 18. Errors Node in a Response Payload


<?xml version="1.0" encoding="UTF-8"?> <OTA_AirAvailRS xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/ 2001/XMLSchema-instance" EchoToken="String" TimeStamp="2003-10-02T12:35:16" Target="Production" Version="2003A.TsabreXML1.10.1" SequenceNmbr="1" PrimaryLangID="en-us" AltLangID="en-us">

<Success/>
<Warnings ShortText="FOR MORE AVAILABILITY SEE BUR LAX LGB ONT SNA"/> <OriginDestinationOptions> <OriginDestinationOption> <TPA_Extensions> <OriginCityTimeZoneCode Code="PDT"/> <DestinationCityTimeZoneCode Code="EDT"/> <TimeZoneDifference Code="_3"/> </TPA_Extensions> <FlightSegment DepartureDateTime="2003-10-02T11:00:00-06:00" ArrivalDateTime="2005-10-02T19:13:00-06:00" StopQuantity="0" RPH="1" FlightNumber="9004"> <DepartureAirport LocationCode="LAX" CodeContext="IATA"/> <ArrivalAirport LocationCode="JFK" CodeContext="IATA"/> <OperatingAirline Code="UA" FlightNumber="9004"/> <Equipment AirEquipType="763"/> <MarketingAirline Code="NZ"/> <MarketingCabin>

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<Meal MealCode="L"/> </MarketingCabin> <BookingClassAvail ResBookDesigCode="F" Availability="2" RPH="1"/> <BookingClassAvail ResBookDesigCode="C" Availability="4" RPH="2"/> <BookingClassAvail ResBookDesigCode="D" Availability="4" RPH="3"/> . . . <BookingClassAvail ResBookDesigCode="T" Availability="7" RPH="12"/> <TPA_Extensions> <ParticipationLevelCode Code="DC"/> </TPA_Extensions> </FlightSegment> </OriginDestinationOption> <OriginDestinationOption> <TPA_Extensions> <OriginCityTimeZoneCode Code="PDT"/> <DestinationCityTimeZoneCode Code="EDT"/> <TimeZoneDifference Code="_3"/> </TPA_Extensions> <FlightSegment DepartureDateTime="2003-10-02T11:00:00-06:00" ArrivalDateTime="2005-10-02T19:13:00-06:00" StopQuantity="0" RPH="2" FlightNumber="904" OnTimeRate="8" Ticket="E"> <DepartureAirport LocationCode="LAX" CodeContext="IATA"/> <ArrivalAirport LocationCode="JFK" CodeContext="IATA"/> <OperatingAirline Code="UA" FlightNumber="904"/> <Equipment AirEquipType="763"/> <MarketingAirline Code="UA"/> <MarketingCabin> <Meal MealCode="L"/> </MarketingCabin> <BookingClassAvail ResBookDesigCode="P" Availability="5" RPH="1"/> <BookingClassAvail ResBookDesigCode="C" Availability="4" RPH="2"/> <BookingClassAvail ResBookDesigCode="Y" Availability="9" RPH="3"/> . . . <BookingClassAvail ResBookDesigCode="Z" Availability="4" RPH="17"/> <TPA_Extensions> <ParticipationLevelCode Code="DCA"/> </TPA_Extensions> </FlightSegment> </OriginDestinationOption> <OriginDestinationOption> <TPA_Extensions> <OriginCityTimeZoneCode Code="PDT"/> <DestinationCityTimeZoneCode Code="EDT"/> <TimeZoneDifference Code="_3"/> </TPA_Extensions>

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<FlightSegment DepartureDateTime="2003-10-02T12:15:00-06:00" ArrivalDateTime="2005-10-02T20:28:00-06:00" StopQuantity="0" RPH="3" FlightNumber="3233"> <DepartureAirport LocationCode="LAX" CodeContext="IATA"/> <ArrivalAirport LocationCode="JFK" CodeContext="IATA"/> <OperatingAirline Code="AA" FlightNumber="3233"/> <Equipment AirEquipType="762"/> <MarketingAirline Code="QF"/> <MarketingCabin> <Meal MealCode="L"/> </MarketingCabin> <BookingClassAvail ResBookDesigCode="F" Availability="9" RPH="1"/> <BookingClassAvail ResBookDesigCode="A" Availability="9" RPH="2"/> <BookingClassAvail ResBookDesigCode="J" Availability="9" RPH="3"/> . . . <BookingClassAvail ResBookDesigCode="N" Availability="9" RPH="15"/> <TPA_Extensions> <ParticipationLevelCode Code="DCA"/> </TPA_Extensions> </FlightSegment> </OriginDestinationOption> . . . <OriginDestinationOption> <TPA_Extensions> <OriginCityTimeZoneCode Code="PDT"/> <DestinationCityTimeZoneCode Code="EDT"/> <TimeZoneDifference Code="_3"/> </TPA_Extensions> <FlightSegment DepartureDateTime="2003-10-02T15:00:00-06:00" ArrivalDateTime="2005-10-02T23:11:00-06:00" StopQuantity="0" RPH="12" FlightNumber="22" OnTimeRate="7" Ticket="E"> <DepartureAirport LocationCode="LAX" CodeContext="IATA"/> <ArrivalAirport LocationCode="JFK" CodeContext="IATA"/> <OperatingAirline Code="AA" FlightNumber="22"/> <Equipment AirEquipType="762"/> <MarketingAirline Code="AA"/> <MarketingCabin> <Meal MealCode="D"/> </MarketingCabin> <BookingClassAvail ResBookDesigCode="P" Availability="1" RPH="1"/> <BookingClassAvail ResBookDesigCode="A" Availability="0" RPH="2"/> <BookingClassAvail ResBookDesigCode="C" Availability="0" RPH="3"/> . . . <BookingClassAvail ResBookDesigCode="O" Availability="7" RPH="19"/> <TPA_Extensions> <ParticipationLevelCode Code="DCA"/> </TPA_Extensions> </FlightSegment> </OriginDestinationOption> </OriginDestinationOptions> <TPA_Extensions> <SabreCommand>AAPPLID01122APRDFWLAX</SabreCommand>

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</TPA_Extensions> </OTA_AirAvailRS>

Figure 19. Success Node in a Response Payload

Errors Related to Web Service Versions


Request payloads must include the Version attribute and valid versions of the Web services being consumed, in the correct format. If the request is successfully processed, the requested version number is returned with the document root element in the response payload. If this requirement is not accurately fulfilled, error messages are returned in the <Errors><Error> nodes. These are as follows:
Error errors.INVALID_VERSION Cause Returned if the payload sends an invalid version for the Web service Corrective Action

Send a valid version for the Web service in the correct format

errors.MISSING_VERSION

Returned if a version is not present

Include the following in the document root element of the payload: The Version attribute A valid version number in the correct format

System Errors Generated by Clients


When a client has created an error condition in the development environment, these external errors are detected in the clients environment and returned to the client. Sabre Web Services does not handle these types of errors because they are external. If your client is Java-based, the SOAP API libraries from Sun Microsystems reject the file and return an error with a response, whether using pure Java or the Apache Axis. Other types of client-generated or client-detected errors that occur are reported to the client as exceptions.

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Exception Errors Returned within Client Programs


If Sabre Web Services cannot handle an error condition, the client receives the error in the form of an Exception. The error depends on the environment or platform of the client, for example, in the Java environment, the error may be a ServletException. Apache Axis and .NET Framework also return exceptions. If your client receives an Exception when calling one of the Sabre Web Services, the reasons could include some of the following: The URL for consuming Sabre Web Services is incorrect. The correct URLs are as follows. https://webservices.sabre.com/websvc connects to the Production system and environment https://sws-res.cert.sabre.com connects to the Production system and environment, but it is the customer acceptance testing environment

https://sws-crt.cert.sabre.com points to the Certification test Sabre host and associated systems and is used for customer acceptance testing https://sws-sts.cert.sabre.com points to the TSTS Sabre host and associated systems for client development For more information about these environments, please refer to the section of this document titled, Environments for Using Sabre Web Services. You are not using an SSL connection. You are not handling Sabre Web Services connections correctly.

Troubleshooting Exceptions
If you cannot resolve the error and you conclude that the exception is because of Sabre Web Services throwing ServletException, provide Technical Support with the following information: The actual message that your client sent to Sabre Web Services in XML format The eb:MessageId in the request, and if available, eb:MessageId in the response The date and time your client sent the message The error returned to your client program

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Debug Logging
It is recommended that you capture the following information that is returned with the SOAP envelope of the response in your debug log files: <faultcode>/<faultstring> <eb:MessageId>

Providing the message ID along with <StackTrace> is helpful if you need to contact Technical Support.

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Appendices

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Appendix

A
SOAPMessageTagReferenceandGuidetoUse
This reference includes only nodes, elements, and attributes of special significance. If any data elements in the SOAP message examples are not included here, format them as shown in Examples 113 in chapter two. You must also obtain additional service-specific requirements by consulting the documentation for every Web service you want to use. The data elements in this Appendix are arranged in the sequence in which they occur in the SOAP envelopes and payloads in a typical conversational style connection: 1. SessionCreateRQ/RS 2. Travel-related Sabre Web Services 3. SessionCloseRQ/RS

SOAP Envelopes
eb:MessageHeader
Required in SOAP envelope headers of all requests and responses.
Syntax <eb:MessageHeader SOAP-ENV:mustUnderstand="1" eb:version="2.0">

Attribute Values:
SOAP-ENV:mustUnderstand = 1 eb:version = 2.0

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eb:ConversationId
Required in SOAP envelope headers of all requests.
Syntax Max. Length: <eb:ConversationId>ABC123@clientURL.com<eb:ConversationId/>

255 characters

Use in Requests This is used to identify the messages that use a specific connection and its associated session. The client generates this globally unique value in the following format: A conversation ID number The @ symbol The URL of the sending party

In all SOAP messages that use a specific Sabre Web Services connection, it is required to include the same value for eb:ConversationId that was used to open the connection in the SessionCreateRQ request, which is also returned in the SOAP envelope of the SessionCreateRS response. This value must be paired with the security token that is returned in the SessionCreateRS response. Together with the security token, the conversation ID is also used in the SessionCloseRQ Service request to close a connection to Sabre Web Services, and to refresh a connection in a connection pool with SessionValidateRQ, if a connection pool is implemented. Best practices dictate that the value be unique for every connection. If unique per connection and the associated session, it can be used to troubleshoot sessions by looking for all messages with a specific value for eb:ConversationId. Use in Responses The SessionCreateRS message returns the value for eb:ConversationId sent in the corresponding SessionCreateRQ message.

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eb:From
Required in SOAP envelope headers of all requests.
Max. Length:

eb:PartyId = 255 characters. eb:type = 255 characters

Syntax in Requests
<eb:From> <eb:PartyId eb:type="urn:x12.org:IO5:01">clientURL</eb:PartyId> </eb:From>

Use in Requests
<eb:From> contains routing information for the messages.

The value of <eb:PartyId> is the URL of the sending party. This can be the URL of the subscribing organization or the client. Syntax in Responses
<eb:From> <eb:PartyId>webservices.sabre.com</eb:PartyId> </eb:From>

Use in Responses The URL for Sabre Web Services is returned.

eb:To
Required in SOAP envelope headers of all requests.
Max. Length:

eb:PartyId = 255 characters. eb:type = 255 characters

Syntax in Requests
<eb:To> <eb:PartyId eb:type="urn:x12.org:IO5:01">webservices.sabre.com</eb:PartyId> </eb:To>

Use in Requests <eb:To> contains routing information for the messages. The value of <eb:PartyId> is the URL for connecting to Sabre Web Services, which is webservices.sabre.com. Sabre Web Services does not presently use this value, but it must be included. The URL provided with <eb:PartyId> does not include a suffix such as / websvc.

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Syntax in Responses
<eb:To> <eb:PartyId>clientURL</eb:PartyId> </eb:To>

Use in Responses The URL of the sending party that was included in eb:From@eb:PartyId is returned.

eb:CPAId
Required in SOAP envelope headers of all requests.
Max. Length: Syntax

20 characters
<eb:CPAId>IPCC</eb:CPAId>

Use in Requests This identifies the POS location which is participating in the connection. This value and the value for the Organization element (in the wsse:Security node) in the SessionCreateRQ request are the same in all messages that use a specific connection. In a specific transaction, the following values must be the same: In all SOAP envelopes, eb:CPAId and Organization In all payloads, the IPCC in the PseudoCityCode attribute in the POS node

When a connection is reused, this value must be the same value sent with Organization in the SessionCreateRQ message that created the connection. If any of these values differ, Sabre Web Services cannot authenticate the request. Use in Responses The value that was present in the corresponding request is returned in the response.

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eb:Service and eb:type


Required in SOAP envelope headers of all requests.
Max. Length: eb:Service = 128 characters. eb:type = 255 characters.

Syntax Examples
<eb:Service eb:type="sabreXML">Session</eb:Service> <eb:Service eb:type="sabreXML">Air</eb:Service>

Use in Requests The values are specific to a Web service. This value often identifies the service that acts on the message. For the values, consult the applicable service description document and developer notes.

eb:Action
Required in SOAP envelope headers of all requests and responses.
Max. Length:

48 characters

Syntax Examples
<eb:Action>actioncodeoftherequestorresponse</eb:Action> <eb:Action>SessionCreateRQ</eb:Action> <eb:Action>SessionCreateRS</eb:Action> <eb:Action>OTA_AirAvailLLSRQ</eb:Action> <eb:Action>OTA_AirAvailLLSRS</eb:Action>

Description and Use in Requests This identifies the action that acts on the service. Every one of the request and response messages for all Sabre Web Services has a unique action code that identifies the payload. The client includes the valid action code in the request for every service it consumes. For the values, consult the applicable service description document and developer notes. For a discussion about action codes, please refer to the sections titled, Basis for Payload Content and Using Action Codes. Description and Use in Responses The eb:Action element returns the action code of the response message.

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eb:MessageId
Required in SOAP envelope headers of all requests and responses.
Max. Length: Syntax

255 characters
<eb:MessageId>mid:20031209-133003-2333@clientURL</eb:MessageId>

Description and Use in Requests This is a globally unique identifier for each message. Each request and response SOAP message must have a unique value for the message ID within a specific Web services connection. The client generates and includes this value in each request. It is strongly recommended that the message ID conform to the following format: The prefix mid: A unique message identification number This can be a generated timestamp or a random number. The @ symbol The URL of the sending party This can be the URL of a subscriber or client that is requesting the Web service.

The combination of the message ID with the conversation ID uniquely identifies a message, and assists Technical Support with problem resolution. In your log files, it is recommended that you include <eb:MessageId> along with the <faultcode>/<faultstring> returned in any response messages where faultcode is present. The message ID of the response and <StackTrace> is helpful if you need to contact Technical Support. Description and Use in Responses Sabre Web Services return a unique value for eb:MessageId and a timestamp.

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eb:Timestamp
Required in SOAP envelope headers of all requests and responses.
Max. Length: Syntax

30 characters
<eb:Timestamp>2003-12-09T11:15:12Z</eb:Timestamp>

Description and Use in Requests The client generates this value. The following format is required: yyyy-mm-ddThh:mm:ssZ The Z represents coordinated universal time, or UTC, and is optional.

eb:TimeToLive
This is not supported. This an optional ebXML element. The eb:Timeout and eb:TimeToLive tags are mutually exclusive.
Max. Length: Syntax

25 characters
<eb:TimeToLive>2001-02-15T11:15:12Z</eb:TimeToLive>

Description and Use in Requests This is the time in which to deliver a message. The client generates this value. If a value is included, the following format is required: yyyy-mm-ddThh:mm:ssZ. The Z represents coordinated universal time, or UTC, and is optional.

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eb:Timeout
This value is read by TPF Connector-based Sabre Web Services. Element is optional in SOAP headers of Web service requests. The time-out element is mutually exclusive with eb:TimeToLive.
Max. Length: Syntax:

6 characters
<eb:Timeout>45</eb:Timeout>

Description and Use in Requests The value is in seconds. The value in eb:Timeout is used to reduce the time-out from the default value set on a Web service. It cannot be used to increase the time-out value, therefore, the value must be less than the system default value for the service. If the value passed is greater than the default on the Web service, it is ignored and the default is used. You can include it in the SOAP envelope for any of the Sabre Web Services, but currently, only the TPF Connector and the orchestration engine have implemented this capability for TPF Connector-based Sabre Web Services.

RefToMessageId
Element is returned in SOAP envelope headers of all responses.
Max. Length: Syntax <eb:MessageId>mid:20030707-12545-1369@webservices.sabre.com</eb:MessageId> <eb:Timestamp>2001-02-15T11:25:12Z</eb:Timestamp> <RefToMessageId>mid:20001209-133003-2333@clientURL</RefToMessageId>

255 characters

Description and Use in Responses Sabre Web Services return a reference to the message ID of the corresponding request in the ReftoMessageId element.

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wsse:Security
Node is required in SOAP envelope headers of all requests and responses. Child elements vary, depending on the message. All possibilities appear below.
Max. Length: <wsse:Username> = 20 characters <wsse:Password> = 30 characters <Organization> = 20 characters <Domain> = 20 characters <wsse:BinarySecurityToken> = 200 characters

Syntax in SessionCreateRQ message


<wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/12/utility"> <wsse:UsernameToken> <wsse:Username>USERNAME</wsse:Username> <wsse:Password>PASSWORD</wsse:Password> <Organization>IPCC</Organization> <Domain>DEFAULT</Domain> </wsse:UsernameToken> </wsse:Security>

Description and Use in SessionCreateRQ The child elements of wsse:UsernameToken are present only in the SessionCreateRQ message. Sending security credentials with the SessionCreateRQ message is required. The wsse:UsernameToken element is nested inside the <wsse:Security> node, and UsernameToken groups the security credentials together. The security credential consist of the following elements: <wsse:Username> The value is your user name for accessing Sabre Web Services. <wsse:Password> The value is your password for accessing Sabre Web Services. <Organization> The value is your Internet Pseudo City Code (IPCC) or another value that you have been given when you are set up to use Sabre Web Services. It may be your IPCC, PCC, or other value. <Domain> For most subscribers of Sabre Web Services, the value is DEFAULT, but it could be the multihost partition code or another value.

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Domain and Organization are Sabre XML elements that are used for authentication and authorization. Together with the client-generated value for eb:ConversationId, Sabre Web Services use security credentials to authenticate and authorize a request, to create a Sabre Web Services connection, and to allocate a Sabre session.
Note:

Values for the following elements and attributes must be the same for all messages that use a specific Sabre Web Services connection. If they differ, Sabre Web Services cannot authenticate the request.

In all payloads, the IPCC in POS@Source@PseudoCityCode In all SOAP envelopes, eb:CPAId In the SOAP envelope of SessionCreateRQ, the Organization element

For a discussion about the layers of security that Sabre Web Services use, please see the section of this document titled, Security. Syntax in SessionCreateRS Message
<wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext"> <wsse:BinarySecurityToken xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/12/ utility" wsu:Id="SabreSecurityToken" valueType="String" EncodingType="wsse:Base64Binary">Shared/IDL:IceSess\/SessMgr:1\.0.IDL/Common/ !ICESMS\/RESC!ICESMSLB\/RES.LB!-4954987477210575357!252506!0</ wsse:BinarySecurityToken> </wsse:Security>

Description and Use in SessionCreateRS If a client is successfully authenticated and authorized, Sabre Web Services return the <wsse:BinarySecurityToken> in the <wsse:Security> node in the SOAP envelope of the first response message, SessionCreateRS. This message is the first response in a newly- created Sabre Web Services connection. Clients must parse and store the entire <wsse:Security> node in SessionCreateRS and send it in the SOAP envelopes of all requests in workflows that use a particular Sabre Web Services connection. The client parses and stores this node. When it uses the connection that corresponds to this security token, it sends the complete wsse:Security node with wsse:BinarySecurityToken child node in all SOAP messages that use the connection.

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Syntax in Travel-Related Request and Response Messages


<wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext"> <wsse:BinarySecurityToken xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/12/ utility" wsu:Id="SabreSecurityToken" valueType="String" EncodingType="wsse:Base64Binary">Shared/IDL:IceSess\/SessMgr:1\.0.IDL/Common/ !ICESMS\/RESC!ICESMSLB\/RES.LB!-4954987477210575357!252506!0</ wsse:BinarySecurityToken> </wsse:Security>

Description and Use in Travel-Related Messages Do not send security credentials with any message except SessionCreateRQ. A client retrieves a connection from the connection pool when it sends travel workflows. It includes the entire <wsse:Security> node that was returned in the SessionCreateRS message and sends it in the SOAP envelopes of all requests that use the same Web services connection. The wsse:Security node has the wsse:BinarySecurityToken element that identifies the Sabre Web Services connection. This node is also returned in the response messages. Syntax in SessionCloseRQ/RS Messages
<wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext"> <wsse:BinarySecurityToken xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/12/ utility" wsu:Id="SabreSecurityToken" valueType="String" EncodingType="wsse:Base64Binary">Shared/IDL:IceSess\/SessMgr:1\.0.IDL/Common/ !ICESMS\/RESC!ICESMSLB\/RES.LB!-4954987477210575357!252506!0</ wsse:BinarySecurityToken> </wsse:Security>

Description and Use in SessionCloseRQ/RS Substitution of the entire <wsse:Security> node that is extracted from the SessionCreateRS envelope of the connection you want to close is required in SessionCloseRQ request. Sabre Web Services use the security token in SessionCloseRQ together with the conversation ID to close the referenced connection.

wsse:UsernameToken
Included in the SessionCreateRQ message only. See wsse:Security.

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wsse:Username
Included in the SessionCreateRQ message only. See wsse:Security.

wsse:Password
Included in the SessionCreateRQ message only. See wsse:Security.

Organization
Included in the SessionCreateRQ message only. See wsse:Security.

Domain
Included in the SessionCreateRQ message only. See wsse:Security.

wsse:BinarySecurityToken
Initially returned in wsse:Security of the SessionCreateRS message. The client must include it in all subsequent request and response messages that use the Sabre Web Services connection.
Max. Length:

200 characters

For more information, see wsse:Security.

eb:Manifest
Required in SOAP envelope headers of all requests and responses that conform to the SOAP with Attachments model. eb:Manifest and eb:Reference are replaced by the message payload when the payload is not sent as an attachment. Syntax
<eb:Manifest SOAP-ENV:mustUnderstand="1" eb:version="2.0">
<eb:Reference xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="cid:OTA_AirAvailRQ" xlink:type="simple"/>

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</eb:Manifest>

Platforms That Do Not Use WSDL It is preferable for Java clients that do not consume Web services with WSDL to send the payload as an attachment. Send values for SOAP-ENV:mustUnderstand and eb:version as shown. Platforms That Use WSDL Clients that consume Web services with WSDL must include the payload inside the SOAP envelope. When the payload is not sent as an attachment, it is incorporated into the body of the SOAP envelope. The payload replaces eb:Manifest and eb:Reference. The payload must send the required elements, attributes, and values for the Web service, including the Web service version number and Pseudo City Code. For an example of a SOAP message with the payload inside the SOAP envelope, see Example 13. For more information, see eb:Reference.

eb:Reference
Required in SOAP envelope headers of all requests and responses that conform to the SOAP with Attachments model. eb:Manifest and eb:Reference are not present in the SOAP envelope when the message payload is not sent as an attachment. Syntax in the Request
<eb:Manifest SOAP-ENV:mustUnderstand="1" eb:version="2.0"> <eb:Reference xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="cid:OTA_AirAvailRQ" xlink:type="simple"/> </eb:Manifest>

Syntax in the Response


<eb:Reference eb:id=SessionCreateRS xlink:type="simple" xlink:href="cid:OTA_AirAvailRS" <eb:Description xml:lang=en-US>Response Message</eb:Description>"/> </eb:Reference>

Description and Use in Requests The <eb:Reference> element uses XLink standards that link the envelope and payload attachment. The xlink:type attribute requires the value simple. This conforms to the ebXML specification.

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The xlink:href attribute is a reference to the attached message payload. The required value is the attached payload object, preceded with cid: The value is service-specific, and is discussed below. For the values, consult the applicable service description document and developer notes. The values for the following must be the same in the SOAP messages for a specific Web service: In the SOAP envelope, the content ID for xlink:href in eb:Reference The content ID in the MIME Header of the SOAP attachment In the payload, the document root element

soap-env:Fault node
When the Sabre Web Services infrastructure encounters error conditions, it returns errors in various ways in the SOAP envelopes. For complete information, please refer to chapter seven, "Troubleshooting and System Error Handling." Syntax
<soap-env:Body>
<soap-env:Fault> <faultcode>soap-env:Client.ConversationIdRequired</faultcode> <faultstring>Conversation id required</faultstring> <detail> <StackTrace>com.sabre.universalservices.base.session.SessionException: errors.session.USG_CONVERSATION_ID_REQUIRED . . .

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Payload Messages
The payload is either sent as a second MIME part or included inside the SOAP body. The payload must include the required elements, attributes, and values for the Web service, including a valid Web service version number and Pseudo City Code. For information, consult the service documents for the Web services you are using. The SOAP message format for Sabre Web Services supports a single payload. Platforms That Do Not Use WSDL It is preferable for Java clients that do not consume Web services with WSDL to send the payload as an attachment. The values for the following must be the same in the SOAP messages for a specific Web service: In the SOAP envelope, the content ID for xlink:href in eb:Reference The content ID in the MIME Header of the SOAP attachment In the payload, the document root element

Platforms that Use WSDL Clients that consume Web services with WSDL, using tools such as .NET Framework or Axis, must include the payload inside the SOAP envelope. When the payload is not sent as an attachment, it is incorporated into the body of the SOAP envelope. The payload replaces the eb:Manifest and eb:Reference elements. It must include requirements for the payload, whether attached or included.

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Document Root Element


Element is required in all payload messages. This is usually the name of the specification or message that is the basis for the payload. If the message is based on a specification from OpenTravel, it usually begins with OTA_. The request ends with RQ and the response ends with RS. The root elements in the request payloads of the session messages do not have attributes, but the responses do. Syntax in the SessionCreateRS Service
<SessionCreateRS xmlns=http://www.opentravel.org/OTA/2002/11 version=1 status="Approved"> <?xml version=1.0 encoding=UTF-8 ?>

Syntax in the SessionCloseRS Service


<SessionCloseRS xmlns=http://www.opentravel.org/OTA/2002/11 version="1" status="Approved" />

Syntax in an Open Systems or TPFC Services


<OTA_AirAvailRQ xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http:/ /www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchemainstance" EchoToken="String" TimeStamp="2001-12-17T09:30:47-05:00" Target="Production" Version="2003A.TsabreXML1.10.1" SequenceNmbr="1" PrimaryLangID="en-us" AltLangID="en-us">

Use The document root value is service-specific. For the values, consult the applicable service description and developer notes. The values for the following must be the same in the SOAP messages of a particular Web service: In the SOAP envelope, the content ID for xlink:href in eb:Reference (if present) The content ID in the MIME Header of the SOAP attachment (if present) In the payload, the document root element

The attributes vary by message type, and it is important to provide correctly formatted values. For more information about the attributes and their applicability, see the following descriptions.

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xmlns attribute
Element is required in payload request and response messages of TPF Connector-based Sabre Web Services. This is not present in the request payloads of the session management messages, SessionCreateRQ, SessionCloseRQ, and SessionValidateRQ, but is returned in the responses. For the values, consult the applicable service description and developer notes for the Sabre Web Services you are using. Syntax in the SessionCreateRS Service
<SessionCreateRS xmlns=http://www.opentravel.org/OTA/2002/11 version=1 status="Approved"> <?xml version=1.0 encoding=UTF-8 ?>

Description in SessionCreateRS This attribute is returned with the value http://www.opentravel.org/OTA/2002/11. The version attribute is independent of open systems and TPF Connector-based Sabre Web Services. Syntax in the SessionCloseRS Service
<SessionCloseRS xmlns=http://www.opentravel.org/OTA/2002/11 version="1" status="Approved" />

Description in SessionCloseRS This attribute is returned with the value http://www.opentravel.org/OTA/2002/11. Syntax in an Open Systems or TPF Connector-based Web Service Request
<OTA_AirAvailRQ xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/ 2001/XMLSchema-instance" EchoToken="String" TimeStamp="2001-12-17T09:30:4705:00" Target="Production" Version="2003A.TsabreXML1.10.1" SequenceNmbr="1" PrimaryLangID="en-us" AltLangID="en-us">

Description and Use in Travel-Based Payloads In TPF Connector-based Sabre Web Services requests, the correct value for the xmlns attribute is required. This value is the following: http://webservices.sabre.com/sabreXML/2003/07

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Version attribute
Element is required in all payload messages except the session messages, SessionCreateRQ, SessionCloseRQ, and SessionValidateRQ. Element is required in all TPF Connector-based payload messages. For the values, consult the service description and developer notes documents on the Developer Resource Center for the valid Web service versions and correct formats. Syntax in the SessionCreateRS Service Response
<SessionCreateRS xmlns=http://www.opentravel.org/OTA/2002/11 version=1 status="Approved"> <?xml version=1.0 encoding=UTF-8 ?>

Description in SessionCreateRS In the session messages, the Version attribute is not included in request payloads, although one is returned in the responses. A value is returned in the response payloads of the session messages. It is independent of open systems and TPF Connector-based Sabre Web Services. Syntax in the SessionCloseRS Service Response
<SessionCloseRS xmlns=http://www.opentravel.org/OTA/2002/11 version="1" status="Approved" />

Description in SessionCloseRS In the session messages, the Version attribute is not included in request payloads, although one is returned in the responses. A value is returned in the response payloads of the session messages. It is independent of open systems and TPF Connector-based Sabre Web Services. Syntax in an Open Systems and TPF Connector-based Service Requests
<OTA_AirAvailRQ xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/ 2001/XMLSchema-instance" EchoToken="String" TimeStamp="2001-12-17T09:30:4705:00" Target="Production" Version="2003A.TsabreXML1.0.1" SequenceNmbr="1" PrimaryLangID="en-us" AltLangID="en-us">

Description and Use in the TPF Connector-based Web Services The Version attribute of the document root element must include a value that is valid for the Web service being consumed. The correct format is the following:
2003A.TsabreXMLn.n.n

If the version is incorrect or omitted, an error is returned in the <Errors> node of the response payload. Example that requests an initial version: Version="2003A.TsabreXML1.0.1" Example that requests service version 1.1.1: Version="2003A.TsabreXML1.1.1"

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For more information about requesting versions, please refer to the section of this document titled, Requesting Web Service Versions. Description and Use in Open Systems Sabre Web Services The Version attribute of the document root element and a value must be present. Send the value stated in the documentation or the value that the service provider recommends.

Source element
Element is required in all payload messages. See PseudoCityCode attribute.

PseudoCityCode attribute
POS and PseudoCityCode are required in all payload messages.

Syntax
<POS> <Source PseudoCityCode="IPCC"/> </POS>

Use in Requests This is an attribute of the Source element. In all messages that use a specific Sabre Web Services connection, the values for the following must be the same: In all payloads, the IPCC in PseudoCityCode In all SOAP envelopes, eb:CPAId

These values must also match the value of the Organization element in the SOAP envelope of the SessionCreateRQ message that was used to create the connection being used. If any of these values differ, Sabre Web Services cannot authenticate the request.

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Success element
If the message is successfully processed by the business application, this element is returned in all payload responses of the TPF Connector-based Sabre Web Services. Syntax
<OTA_AirAvailRS xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/ 2001/XMLSchema-instance" EchoToken="String" TimeStamp="2001-02-15T11:35:12Z" Target="Production" Version="2003A.TsabreXML1.10.1" SequenceNmbr="1" PrimaryLangID="en-us" AltLangID="en-us"> <Success/>

MessagingDetails node
Element is optional in some TPF Connector-based Sabre Web Services request message payloads. Syntax
<TPA_Extensions>
<MessagingDetails> <MDRSubset Code=""/> </MessagingDetails> </TPA_Extensions>

This node is functional in selected TPF Connector-based Sabre Web Services. Where it is functional, application developers can specify an MDR subset to retrieve additional content. Although it is not functional in most of the TPF Connector-based Sabre Web Services, the node is present because TPF Connector-based Sabre Web Services have some common elements which are derived from shared schemas. For more information, consult the design documents for the Sabre Web Services you are using. If MDR subsets are supported, the design documents specifically state which subsets can be requested and the effect on the response. Specify a code for an MDR subset to retrieve additional content.

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Errors node
If the payload cannot be processed or has errors, application errors are returned to the client in the Errors node as shown in Figure 20. Syntax Example
<OTA_AirSeatMapRS xmlns="http://webservices.sabre.com/sabreXML/2003/07" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/ 2001/XMLSchema-instance"> <TPA_Extensions /> <Errors> <Error ErrorCode="SessionFailure-103" ErrorMessage="Parameter not supported"> <ErrorInfo> <Message>java.lang.Exception: Month value out of range at com.sabre.universalservices.tpfservices.base.gds.util.DateTimeUtil.parseDate (DateTimeUtil.java:381) at com.sabre.universalservices.tpfservices.base.gds.util.DateTimeUtil.deseriali zeDate(DateTimeUtil.java:411) at com.sabre.universalservices.tpfservices.base.gds.util.DateTimeUtil.getDateFo rmat(DateTimeUtil.java:93) at com.sabre.universalservices.tpfservices.air.seatmap.formatters.SeatMapScreen Formatter.format(SeatMapScreenFormatter.java:173) at com.sabre.universalservices.tpfservices.air.seatmap.SeatMapScreenService.han dleJibxInput(SeatMapScreenService.java:97) at com.sabre.universalservices.tpfservices.air.seatmap.SeatMapService.handleSoa pInput(SeatMapService.java:149) at com.sabre.universalservices.tpfservices.air.seatmap.SeatMapService.invoke(Se atMapService.java:106) at com.sabre.universalservices.tpfservices.serviceconnector.service.AsyncOperat ionProcessor$Multiplexer.run(AsyncOperationProcessor.java:221) at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.ja va:732) at java.lang.Thread.run(Unknown Source)</Message> </ErrorInfo> </Error> </Errors> . . .

Figure 20. Errors Node in a Payload Message

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Appendix

B
IdentifyingDocumentsforSabreWebServices
Appendix B describes the naming pattern for the URLs that point to the WSDL documents of TPF Connector-based Sabre Web Services, and how to display WSDL and schemas on a URL using the naming pattern. It also shows how to find documents on the Developer Resource Center (DRC). Each of the Sabre Web Services has its own set of WSDL, schema, and design documents. Moreover, each version of a Web service has its own set of WSDL, schema, and design documents. A service description document is also provided that gives an overview of the Web service, service version, and other service-specific values for the SOAP messages. All documents and tools, such as the Java test client and release notes, are available on the Sabre Web Services DRC. To obtain the documents, you need a username and password for the DRC. After logging in, you search for the Web service and select the version you want. You can view the documents in a browser or download them. To obtain the URL for the WSDL and schema documents, display them in a browser. The WSDL and schema documents are also available by directly accessing them via a URL instead of logging in to the DRC. To access them directly, outside the DRC, you must become familiar with the URL and file naming patterns of the documents. File naming patterns are described in the section of this document titled, Naming Conventions for WSDL and Schema Documents. Identification of the documents is explained below.

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URLs of TPF Connector-Based WSDL and Schema Documents


Identification of the URL for the documents that correspond to the desired Web service version is important, especially if the client consumes Web services with WSDL. The URL is available on the Sabre Web Services DRC by searching for and selecting the Web service and version you want. When you display the WSDL and schema documents in a browser, you can copy and paste the URL into your development tool. To access the WSDL and schema documents directly via a URL, you must become familiar with the URL and file naming patterns of the documents. Identification of the documents is explained below. As stated in Chapter 3, a three-part version number is applied to the TPFC Sabre Web Services and to the file names of WSDL and schema documents, but only to upgraded WSDL and schema documents. Most of the URLs for the WSDL and XSD schema document set conform to the pattern illustrated below. Examples follow using the production URL.
http://webservices.sabre.com/wsdl/SabreXMLversion/BusinessApplication/NameOfFile.ext

Base URL

Sabre XML version

Business application

WSDL or XML schema file name

The version of Sabre XML that is the basis for the service replaces SabreXMLVersion. This value is sabreXML1.0.00. An abbreviation for the business application replaces BusinessApplication. This value is as follows: TPFC Sabre Web Services = tpf Session Web services = usg For open systems Sabre Web Services, the value varies based on the service provider The session management services are SessionCreateRQ, SessionCloseRQ, and SessionValidateRQ.

The name of the schema or WSDL document replaces NameOfFile.xsd.

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Examples of URLs of Files for a TPF Connector-Based Web Service


URLs for an Initial Version of a TPF Connector-based Web Service
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/OTA_AirPriceLLSRQ.wsdl http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/OTA_AirPriceLLSRQRS.xsd http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/OTA_AirPriceLLSRQ.xsd http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/OTA_AirPriceLLSRS.xsd

URLs for an Upgraded Version of a TPF Connector-based Web Service


http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/OTA_AirPriceLLS1.1.1RQ. wsdl http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/OTA_AirPriceLLS1.1.1RQR S.xsd http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/OTA_AirPriceLLS1.1.1RQ .xsd http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/OTA_AirPriceLLS1.1.1RS .xsd

If WSDL and schema documents are created and modified for client application development and customer acceptance testing before a Web service is released into production, they are available on a testing URL. The pattern of the URL is the same as for production, except that cert precedes the base part of the URL. You can also use the testing URL while developing your client.

URLs for WSDL and Schema Documents in the Testing Environment


http://cert.webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirPriceLLS1.1.1RQ.wsdl http://cert.webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirPriceLLS1.1.1RQRS.xsd http://cert.webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirPriceLLS1.1.1RQ.xsd http://cert.webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirPriceLLS1.1.1RS.xsd

Finding WSDL and Schema Documents via a URL


Once you become familiar with the file naming patterns and URIs for the WSDL and schema documents, you can access the URIs directly from a browser window. To view or download the documents from a URI, you enter the complete URL of the document you want in a browser. You can copy and paste the URI into your development tools, or download the schemas to validate your payloads locally. The following example shows you how to display the schema and WSDL documents for the initial version of the OTA_AirAvailLLSRQ service. For help, refer to URLs of TPF
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Connector-based WSDL and Schema Documents.

1. Enter the base URL, /wsdl, and the Sabre XML version. The URL should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00

2. Add a slash character /, and append the abbreviation for the business application to the URL. It should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf

3. Add a slash character /, and add the base action code of the service plus .wsdl to the URL. Because this is the initial version, the version number is not included. The URL should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirAvailLLSRQ.wsdl

4. The URL is complete. Display the WSDL document associated with the URL in the preceding step. 5. In the WSDL document, look for the following line:
<import namespace="http://webservices.sabre.com/sabreXML/2003/07" location="OTA_AirAvailLLSRQRS.xsd" />

6. Copy OTA_AirAvailLLSRQRS.xsd from this line and substitute it for OTA_AirAvailLLSRQ.wsdl in the URL. It should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirAvailLLSRQRS.xsd

7. Display the document associated with the URL in the preceding step. 8. The OTA_AirAvailRQRS.xsd schema has two lines that refer to the request and response schema files. Look for the lines that are shown below:
<include schemaLocation="OTA_AirAvailLLSRQ.xsd" /> <include schemaLocation="OTA_AirAvailLLSRS.xsd" />

9. Copy OTA_AirAvailLLSRQ.xsd from the appropriate include line. Replace OTA_AirAvailLLSRQRS.xsd with OTA_AirAvailLLSRQ.xsd in the URL. It should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirAvailLLSRQ.xsd

10. Display the XML request schema associated with the URL in the preceding step. 11. Display the schema for the header and SOAP wrapper again by entering the following URL or by clicking the Back button on the browser:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirAvailLLSRQRS.xsd

12. In the OTA_AirAvailRQRS.xsd schema, look for the line shown below:
<include schemaLocation="OTA_AirAvailLLSRS.xsd" />
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13. Copy OTA_AirAvailLLSRS.xsd from this line. Replace OTA_AirAvailLLSRQRS.xsd with OTA_AirAvailLLSRS.xsd in the URL. It should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirAvailLLSRS.xsd

14. Display the XML response schema associated with the URL in the preceding step. The next example walks you through the steps for displaying the set of documents for an upgraded version of the OTA_AirPriceLLSRQ Service. 1. Enter the base URL, /wsdl, and the Sabre XML version. The URL should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00

2. Add the slash character /, and append the abbreviation for the business application to the URL. It should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf

3. Add the slash character /, and add the base action code of the service plus the version, plus .wsdl to the URL. It should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirPriceLLS1.1.1RQ.wsdl

4. The URL is complete. Display the WSDL document associated with the URL in the preceding step. 5. In the WSDL document, look for the following line:
<import namespace="http://webservices.sabre.com/sabreXML/2003/07" location="OTA_AirPriceLLS1.1.1RQRS.xsd" />

6. Copy OTA_AirPriceLLS1.1.1RQRS.xsd from this line. Replace OTA_AirPriceLLS1.1.1RQ.wsdl with OTA_AirPriceLLS1.1.1RQRS.xsd in the URL. It should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirPriceLLS1.1.1RQRS.xsd

7. Display the document associated with the URL in the preceding step. 8. The OTA_AirPriceLLS1.1.1RQRS.xsd intermediate schema has two lines that refer to the request and response schema files. Look for the lines that are shown below:
<include schemaLocation="OTA_AirPriceLLS1.1.1RQ.xsd" /> <include schemaLocation="OTA_AirPriceLLS1.1.1RS.xsd" />

9. Copy OTA_AirPriceLLS1.1.1RQ.xsd from the appropriate include line. Replace OTA_AirPriceLLS1.1.1RQRS.xsd with OTA_AirPriceLLS1.1.1RQ.xsd in the URL. It should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirPriceLLS1.1.1RQ.xsd

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10. Display the request schema associated with the URL in the preceding step. 11. Display the schema for the header and SOAP wrapper again by entering the following URL:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirPriceLLS1.1.1RQRS.xsd

12. In the OTA_AirPriceLLS1.1.1RQRS.xsd schema, look for the line shown below:
<include schemaLocation="OTA_AirPriceLLS1.1.1RS.xsd" />

13. Copy OTA_AirPriceLLS1.1.1RS.xsd from this line. Replace OTA_AirPriceLLS1.1.1RQRS.xsd with OTA_AirPriceLLS1.1.1RS.xsd in the URL. It should look like the following example:
http://webservices.sabre.com/wsdl/sabreXML1.0.00/tpf/ OTA_AirPriceLLS1.1.1RS.xsd

14. Display the response schema associated with the URL in the preceding step.

Finding Documents for Sabre Web Services


Like the WSDL and schema documents, a pair of request and response design XML documents corresponds to every version of a Web service. Every time a new version of a Web service becomes available, a new version of the design documents is created. The file name includes the name of the Web service, followed by either RQ or RS to indicate request or response, and finally, the service version number. As TPFC Sabre Web Services are upgraded to new versions, one service description document is provided for each version of a Web service. The description document explains the Web service, the service-specific values needed to consume the Web service, and if available, other developer notes. To obtain these documents, visit the DRC and search for the Web service you want.

Obtaining Artifacts for Web Services Versions


This information applies to obtaining artifacts, in other words, design documents, sample payloads, schema documents, etc., for all types of Sabre Web Services, but a TPFC Web service with multiple versions is used.

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Log in to the DRC and search by keyword for the service you want, as shown in Figure 21.

Figure 21. Searching for a Web Service on the DRC by Keyword

An example of search results for the keyword pnr is shown in Figure 22. Notice that some of the services have multiple versions, such as AddRemarkLLSRQ and DisplayAirPriceLLSRQ.

Figure 22. Search Results based on a Keyword

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All valid versions of the Web service are displayed. After selecting a Web service version, click on Use - Download. Click through the first dialog box, and bring up the Download dialog, shown in Figure 23.

Figure 23. Download Dialog for Downloading Documents on the DRC

To display a document in a new browser window, click on the down arrow. From the browser windows address line you can copy and paste the URL into your WSDL development tool. To save a copy on your local machine, right-click and choose Save Target As.

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Glossary

AAA Pronounced triple A. An abbreviation for Agent Assembly Area. See Sabre work area. Agent Assembly Area This document uses the term Sabre work area. See Sabre work area. artifact As it relates to Web services, an artifact is anything that assists in the discovery and use of a service. Some examples of artifacts for Sabre Web Services include the Sabre XML WSDL and schema documents, and action codes. Each of the artifacts exists as a separate entity, and artifacts are not shared among Web services. Compare metadata. basic connection Basic connection is the simplest approach for handling connecting to Sabre Web Services. It is similar to a conversation. You open a connection with the SessionCreateRQ Service, next you exchange requests for travel content and receive the responses using TPFC or open systems Sabre Web Services, then you close the connection with the SessionCloseRQ Service. The client to connection ratio is one-to-oneyou have one client and one connection. binary security token This document uses the term security token See security token.

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connection A connection is an open channel to the Sabre Web Services infrastructure. After a client or other process is authenticated and authorized, an open connection to Sabre Web Services is successfully created, and at the same time, a Sabre Web Services session is allocated. A connection is not a client side shopping cart and it does not maintain state in the Sabre work area of the Sabre host system. The distinction between the terms connection and session is semantic. A client requests a connection to the Sabre Web Services infrastructure, and upon successful connection, a Sabre Web Services session is created simultaneously with a business application or data center within Sabre Holdings. A connection is on the client side, and a session is on the Sabre side. The connection and session are synchronized. Compare Sabre session and Sabre Web Services session. connection ID A connection ID consists of the security token and conversation ID returned to the requester in the SessionCreateRS response SOAP envelope. Its return means the connection to the Sabre Web Services infrastructure is alive and a Sabre Web Services session is allocated. The connection ID is required for all transactions with the Sabre Web Services infrastructure that are using the connection. connection manager The practice of managing Sabre Web Services connections to ensure that connections are available without over-allocating resources. The client is responsible for implementing a connection manager. The connection manager is an implementation of a strategy for handling multiple, concurrent connections. It has several components, such as a connection pool, and manages many tasks. Some of the tasks include opening and maintaining connections, persisting the connection IDs, and refreshing the connections. A connection manager has thresholds defined for high and low volume traffic and tries to maintain the connections needed to accommodate the fluctuations in traffic volumes. It also provides failover and recovery. connection pool A connection pool is a repository of multiple open connections whose connections are maintained and available for clients who need to use them to request travel content and send travel workflows. From the perspective of Sabre Web Services, the connections in the pool are open channels to the Sabre Web Services infrastructure. With a connection pool, you have more open connections than clients. The connection pool is one component of a connection manager. See also connection manager. constraint Specifies the data type of an element or attribute, such as a string or integer, and whether the values for an element or attribute are restricted and required to be present.

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conversation A term of the W3C and ebXML. It is the exchange of messages among trading partners. A conversation is the same thing as a basic Sabre Web Services connection. See basic connection. ebXML Electronic Business Using Extensible Markup Language. ebXML is an enabling technology sponsored by UN/CEFACT and OASIS, and the OpenTravel specifications are based on OASIS and UN/CEFACT. extension Any addition, such as an element or attribute, to the OpenTravel specifications. Extensions let organizations use proprietary content that is not present in the OpenTravel specifications so that they can exchange content with their trading partners. Many Sabre XML schemas incorporate extensions, enabling Sabre Web Services to use proprietary content in the Sabre system and other Sabre applications. See also Sabre XML. GDS global distribution system. The Sabre system is a GDS. See PSS and Sabre global distribution system (Sabre GDS). IPCC Internet Pseudo City Code metadata All data or information about a Web service. Metadata for Sabre Web Services includes, but is not limited to, service implementation date and version, name of the service, and previously required orchestration. Compare artifact. open systems Sabre Web Services Sabre Web Services that obtain their content from a variety of open systems within Sabre Holdings via direct connections to those systems. The open systems services are sometimes referred to as direct services. OpenTravel Alliance The OpenTravel Alliance provides standards for the travel industry. OpenTravel specifications provide a common reference point that eliminates duplication of common data elements. It separates data and reduces it to the data element level, making it possible for two parties to

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communicate individual data elements. The parties decide whether to use specific data elements and how many times. Suppliers use this standard and the TCP/IP infrastructure of the Internet to communicate with numerous other organizations. Passenger Name Record See PNR. PCC Pseudo City Code PNR Passenger Name Record. The record stored in the Sabre system that contains information related to a passengers trip. It is identified with a unique record locator. PSS Passenger Service System Sabre global distribution system (Sabre GDS) This document uses the term Sabre system. See Sabre system. Sabre session A Sabre session is a specific type of session. It is associated with a LNIATA in native Sabre systems (also referred to as a PSS). The user IDs of Sabre system subscribers require and use LNIATAs or Terminal Addresses (TAs). A Sabre session is a session that is established with the Sabre host system when a Sabre Web Services connection is opened with a user ID that requires use of the Sabre system. A Sabre session, also known as a TA, is allocated from the users session pool and becomes active. The connection and session are synchronized, and therefore, both the connection and Sabre session remain active until either a time-out occurs or the connection is closed explicitly. This document uses the term Sabre session instead of TA. See also connection and session pool. Sabre system The Sabre global distribution system, or Sabre host system. This is the system that stores travel inventory and itineraries, and is the source of travel-related content for TPFC Sabre Web Services as well as some other open systems and applications. Sabre Web Services All Web services provided by Sabre Holdings. Under the umbrella of Sabre Web Services are TPFC Web services, open systems Sabre Web Services, and session management Web services.

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See also open systems Sabre Web Services, session management Sabre Web Services, and TPFC Sabre Web Services. Sabre Web Services infrastructure The combined components which provide connections, security, logging, and route incoming requests to the appropriate service providers business application, and route the responses to the requester upon receipt from the service provider. One component of the infrastructure, the Sabre Web Services gateway, provides a single point of access using a standard communication path, SOAP, and promotes a standard interface for access to services using XML. External access to Sabre Web Services is through the Sabre Web Services infrastructure. Sabre Web Services session A session that is allocated when a client makes a connection to the Sabre Web Services infrastructure. The session is synchronized with the connection, which is on the client side. The type of session that is allocated depends on the security credentials used to open the connection. Users of TPFC Web services are allocated a Sabre session when they connect to Sabre Web Services, while users of open systems may be allocated another type of session. See also Sabre session and connection. Sabre work area Refers to the buffer in the Sabre system where content is retained while a Sabre host session is active. Other terms for the Sabre work area include Agent Assembly Area and AAA. This document uses the term Sabre work area. The Sabre work area provides shopping cart functionality on the client side. When TPFC Sabre Web Services are called, the content from requests in a specific Sabre session is temporarily stored in this work area. The client application can use the content in the Sabre work area in a stateful or stateless way. Some TPFC Sabre Web Services rely on content placed in the work area by previous service calls in the same Sabre session, while other services do not have dependencies. Sabre XML XML messages used by Sabre Web Services that are formatted to include the proprietary data, elements, and attributes of the Sabre system and other applications within Sabre Holdings. Some of these messages are based on OpenTravel specifications and other messages are not. Many of these data elements are added into the messages as child elements of the TPA_Extensions element. The WSDL documents for Sabre Web Services are also under the umbrella of Sabre XML. They are modified for compatibility with Sabre Web Services and various frameworks for developing and consuming Web services with WSDL. See also extension.

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Sabre XML specification Sabre XML specifications encompass the following: Sabre XML request and response schema documents for all services, WSDL documents for Sabre XML, the content of the payloads, any constraints on data, and messages for managing Sabre Web Services connections. See also Sabre XML. SDS Sabre Data Source security token The binary security token that is returned to a client in the SessionCreateRS response SOAP envelope in the wsse:BinarySecurityToken element. It is returned after a client creates a connection to the Sabre Web Services infrastructure and has been authenticated and authorized. Binary security token is a WS-I term. service A discrete unit of data or content that consists of business logic or host command input and output. It is exposed via a common access infrastructure. session management Sabre Web Services Web services that are designed to connect to and disconnect from the Sabre Web Services infrastructure. The session management services are SessionCreateRQ, SessionCloseRQ, and SessionValidateRQ. These messages are also part of the Sabre XML specifications. session pool User IDs that are tied to Sabre host sessions are allocated a finite quantity of Sabre sessions for their use with the Sabre system. This collection of Sabre host sessions is referred to as a session pool. The session pool is also known as a TAM pool. The use of TPFC Sabre Web Services requires a user ID that also use a Sabre host session. User IDs that use open systems Sabre Web Services do not use TAs or TAM pools. When your client or connection manager successfully connects to Sabre Web Services with the SessionCreateRQ Service, one of the Sabre sessions in your TAM pool is allocated and active. The Sabre session is no longer available in the pool until the connection is closed or the session times out. Compare with connection pool and see also TAM pool. SOAP Simple Object Access Protocol. A mechanism for transporting the data from one network to another.

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state and stateful The Sabre system is stateful. The Sabre work area is designed for state maintenance in the Sabre system. The content is remembered or stored in the work area until specifically cleared out. A client can consume TPFC Sabre Web Services in a stateless or stateful way, depending on which of those Web services it calls. The client decides whether to use content it has retrieved from a previous service or not. subscriber A travel organization that is a contracted customer of Sabre Holdings and Sabre Web Services. Sabre subscribers include businesses or other entities such as travel agencies, online travel providers, travel suppliers (including airlines), and travel software development organizations which are involved with travel marketing and travel distribution. Sabre subscribers must have a valid Sabre access agreement to use Sabre Web Services. TA Terminal Address. See Sabre session. TAM Terminal Address Management TAM pool In the Sabre system, a pool of TAs is allocated to subscribers whose user IDs require Sabre host sessions. This pool of TAs is generally referred to as a TAM pool. See session pool. TPA_Extensions OpenTravel provides standards for the travel industry, and it also provides the TPA_Extensions element for adding elements that do not exist in its specifications. Elements that are added to the OpenTravel specifications are referred to as extensions. The use of extensions let Sabre Web Services and other Sabre systems and applications exchange proprietary content that is not present in the OpenTravel specifications with its trading partners. Because Sabre Web Services use XML schemas that have extensions, Sabre XML includes messages with these extensions. See also Sabre XML. TPFC Transaction Processing Facility Connector. The Transaction Processing Facility Web services connector retrieves content from the Sabre system, or PSS. TPF Connector-based Sabre Web Services The offering of Sabre Web Services which obtain their content from the Sabre system or PSS via a TPF-based application. The TPFC Sabre Web Services are fine-grained, and generally, one service is equivalent to one Sabre system command. They use a Sabre session and the Sabre work area.

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The letters LLS appear in the names and action codes of TPFC Sabre Web Services, for example, OTA_AirAvailLLSRQ, which distinguishes them from open systems Sabre Web Services. Open systems Web services obtain their content from other business applications within Sabre Holdings. Compare session management Sabre Web Services. Transaction Processing Facility Connector. The Transaction Processing Facility Web Services connector that retrieves content from the Sabre global distribution system, which is also referred to as the Sabre host system or PSS (Passenger Service System). UN/EDIFACT United Nations Electronic Data Interchange for Administration, Commerce, and Transport. A travel message distribution protocol that has syntax rules for exchanging data. This protocol is based on sentence structure. The two parties who are exchanging data must agree on the set of messages they plan to exchange in a specific transaction, for example, the availability of flights and seats at 2:00 on Friday between point A and point B. OpenTravel and ebXML specifications are sponsored by UN/EDIFACT. Web service A software system that uses XML to define the format and data in messages. The messages are sent over the Internet. WSDL Web Services Description Language XML Extensible Markup Language

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