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paul_schulter@msn.com
I N FO RM A TI O N T EC H N O L OG Y PR OF E SSI O NA L
Multi-Certified Expert in Enterprise IT Strategies
Qualifications include CompTIA Security+, Network+, Project+ and Novell MCNE designations. Detailed knowledge of IT Server and Desktop tools, technologies and best practices. Twenty+ years of experience in the creation and deployment of solutions, networks, systems and information assets for diverse companies and organizations.
Key Skills
Vulnerability Assessments Authentication & Access Control System Monitoring Regulatory Compliance System Integration Planning Multitier Network Architectures
Technology Summary
Security Technologies: Management: Incident: Platforms: Enterprise: Retina Network Security Scanner (Q-Tip); SSH; SSL; Digital Certificates; GFI LanGuard; Anti-Virus Tools (Norton, Symantec, Ghost, etc.) Planning, Organizing, Coordination, Leadership, Reporting, ITIL and CMMI experience. BMC Remedy, Daily Incident and Monthly reporting Novell Netware, eDirectory, MS Windows Server, MS Windows Desktop and Active Directory. RSA SecurID Administration, Aventail SSL VPN and Web Proxy. End User and Deployment Documentations, Standard Operating Procedures, Website and Database Content, Management Reporting MS Project, Planning, Monitoring, Collaboration, Documentation MS Word, FrontPage, MS Publisher, Adobe Acrobat MS PowerPoint, Visio, Photoshop, Oracle client, MS Access, MS Excel
Education Trade
TESST Electronics School, Hyattsville MD Vocational Graduate Solid State Electronic Analyst, Digital Electronic Concepts and Applications, Microprocessors
Academic
Anne Arundel Community College, Arnold, MD Undergraduate Courses Dutchess Community College, Poughkeepsie, NY Undergraduate Courses
Experience
ITT Systems,
Kabul, Afghanistan
Information Assurance
Security Incident response and reporting Q-tip Security scans on removable storage devices and Network Workstations Weekly Retina Scans on Network Workstations GFI- LanGuard software updates on network workstations SCCM Microsoft Security Updates
Training
Cisco Certified Network Associate course at SitesPower Training Center. CISCO CCNA ICND Prep course. Microsoft Implementing Windows 2000 Professional and Server. EPA LAN System Administrator Certification
ADPE
PC and Desktop Application installation and trouble shooting Microsoft Deployment Services. Computer Baseline image creation and installation Microsoft Print Services - printer installation and maintenance. Active Directory DHCP reservation creation and troubleshooting.
Self Study
Helpdesk
Duties including problem receiving and routing. PC troubleshooting in a Microsoft AD environment. MS Exchange user account and MS Outlook troubleshooting MS AD user account creation and troubleshooting Monthly training and briefing to Information Security Officers
Military
USAF Honorable Discharge Material Facilities, Fairchild AFB, Spokane WA TUSLOG Detachment 199 - 39th Supply Squadron, Incirlik CDI, Adana Turkey TUSLOG Detachment 193-1 - Security Police Augmentee, Incirlik CDI, Adana Turkey 1001 CES, Andrews AFB, Maryland
Leadership
Cultivated customer relationship while receiving technical direction for the services. Set expectations and provided goal-oriented guidance to technical team members. Leveraged service provider and level-one helpdesk relationships to provide timely and enduring problem resolutions. Managed internal technical projects to satisfy customer requirements and increase the value of the core services. Acquired and trained qualified personnel to fill appropriate positions of responsibility, which optimized the talent across the support team and insured meeting support requirements for the service. Organized service data in manageable structures lessening the complexity and increasing the timeliness to archive, retrieve and report service information. Completed yearly corporate employee performance evaluations for team members. Provided individualized challenges to team members to stimulate personal and professional growth. Provided training opportunities to team members to increase the overall technical knowledge of the team.
Communications
Gathered and complied service data to produce monthly, weekly reports to the customer in a timely and professional manner. Coordinated efforts with interconnected services and parallel support groups during system incidents, and provided root cause analysis reports. Created web site content including end user information, and application deployment documentation. Created a collaborative environment to continually develop and maintain standard operating procedures in support of the core services. Documented standard operating procedures. Completed incident reporting and service announcements.
Core Skills
Administrated several service upgrades and initial product rollouts with varied scopes, including security risk assessment. Ensured timekeeping compliance and security awareness training of team members to comply with strict government policies resulting in 100% compliance. Provided input and content to complete lifecycle security plan using NIST guidelines. Reconciled reportable information from dissimilar financial and security data sources using Oracle and SQL queries. Processed data using MS Access and Excel to produce presentable and accurate reports.
Technical
Microsoft Windows Server 2000 and 2003 administration including configuration, security and change control management in support of local and remote server installations resulting in 99.9 % service availability. RSA SecurID authentication service administration including Key FOB token management resulting in 99.9% service availability. Provided daily system health checks and system status meeting contributions. Coordinated efforts with interconnected services and parallel support groups during system upgrades and configuration changes. Aventail VPN and iPass Global Access second level client support and Aventail web proxy browser support.
DynCorp
Member of the Central Novell DS Administration Team in support of ITS-EPA Novell NetWare WAN Responsibilities to the upper levels of the US_EPA Novell Directory Service tree including time synchronization, replica synchronization, correcting audit report deficiencies, managing DIB set backup and archival, Bindview Server security queries for designated regions and DS version reports for agency wide servers. Worked closely with Novell consulting engineers to implement Novell Portal Services in SIM-EPA IDM Directory Services Tree
Lockheed Martin
Provided Third level Server and eDirectory support to Novell LAN Administrators in regional locations across the US. Primary technical lead for several Novell LAB Projects including Storage Area Networks, Novell Cluster Services, Novell Portal Services, and ZENworks OnDemand Services. NIS LAB Manager responsible for the configuration and operation support of an off-line Novell environment suitable for testing new applications and upgrades in a simulated production environment. Technical presentations at annual EPA OEI National and IT Security meetings.
DataNet Inc.
Raleigh, NC
Technical Lead in support of BCBS of NC Y2K preparation effort. Responsible for setting up and maintaining Novell LAB environment to accommodate Y2K application testing efforts. UNC Campus General Administration Network Assessment Project as subcontractor to Blackwell consulting.
TriLink,
Cary NC
Novell 2x, 3x Server installation and support IBM midrange terminal, printer, network and CPU support
PC Mart Inc.,
Raleigh, NC
Awards
COIN in support of the US Dept. of State - Kabul, Afghanistan USEPA Certificate of Appreciation May 2004 Presentation at the IT Security and Operations Conference AAA Log Review USEPA Certificate of Appreciation Apr 2005 Presentation at the IT Security and Operations Conference AAA How it integrates with current systems CSC Certificate of Appreciation Aug 2007 Outstanding performance and lasting contribution EPA Public access and CDX Transition to DMZ project