Make travelling more productive with Broadband on trains

Broadband on trains the smooth track to customer satisfaction

Todays railway operators face challenges on several fronts. With competition from road and low-cost air transport, train operators must appeal to their passengers needs if they are to keep market share.

Customers, whether traveling for business or pleasure, are growing more demanding. Business travelers often welcome the chance to work while on the move, while those traveling for leisure increasingly want the journey to be part of the pleasurable experience. Trains, faster than cars and with more space than aeroplanes, can take further advantage of new communications technology to bring added value to both these customer sectors.

Broadband on trains brings a new world of possibilities both for the customer and the train operator. Internet access on trains, video streaming, online gaming and many more applications bring more leisure opportunities to passengers, while online access helps meet the needs of business travelers. Video monitoring increases security, while WLAN connectivity for online data throughput helps to improve processes and reduce operational costs.

Ground-to-train communications
Internet

Management Center
LTE FlashOFDM WiMAX GPRS WLAN

Internet router ML endpoint

Satcom network Satellite

UMTS/ HSDPA

The onboard network backbone

WLAN 802.11b/g User Main coach Secondary coaches The Internet onboard server The secondary server

TCS Solution Overview

Technology on the rails

The Nokia Siemens Networks solution consists of three main elements the onboard server and network, the train to ground communication and the on-land management server.

From ground to train

The second essential element of the solution is the ground-to-train communications system, or backhaul. Different backhauls are often used to guarantee the best connection. An antenna appropriate for each backhaul is placed on the roof of each train-set to connect to the Internet Onboard Server inside the train. Nokia Siemens Networks will find the right connection for each train operators project, taking account of factors such as the need to cover several countries, the length of track and the number of passengers. Several different backhaul networks are typically connected at the same time, with preferences set when more than one route is available. For example, railway station WLAN hotspots may offer the most preferred connectivity when available, while satellite connectivity is used when travelling through the countryside, with UMTS or GPRS as a fallback when there is no satellite connection.

Management Center
The onboard equipment in the main coach is connected to the on-land Management Center. The Management Center handles authentication and enables remote operation of the service across the entire train fleet. The center includes performance tools to generate real-time usage and operating statistics. System upgrades or fault corrections that do not involve hardware replacements can also be carried out remotely.

Traffic on train
The Internet Onboard Server is located in the main coach and handles all data traffic from passengers inside the train as well as all incoming and outgoing data traffic between train and ground. The server is built into a 19-inch rack to protect components against unauthorized access and with shielding to guard against electromagnetic interference. The rack is built to provide the necessary cooling and ventilation and complies with all relevant railway regulations. All other carriages, known as secondary coaches, are connected to the server through a wireless distribution system (WDS) or via a wired Ethernet system (WES).

TCS Passenger Applications Mobile office Video

Location based services Newsfeeds Tourist information Advertisements

Music Internet access

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Happier customers, more efficient staff

Passengers accessing the Internet on the trains will see a dedicated welcome portal. This is their key to a wealth of easily accessible information and applications, including movies, newsfeeds, tourist information, train schedules and advertisements. Yet, Broadband on trains means more than just offering the Internet for your passengers. The technology also allows you to provide a range of train management applications. Video surveillance, train monitoring, train positioning and train announcements are some of the many types of application that can help reduce operational costs and increase safety. Whatever service you choose, Nokia Siemens Networks provides comprehensive support and advice on the best applications to improve your train services and help attract passengers onto your train network.

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Gaming

TCS Train Management Applications Messaging service

Video surveillance Announcement services Train monitoring

Train positioning Corporate access Infotainment

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Train management solution The connected train

Bring new business opportunities on board

Our Broadband on trains service helps your business adapt quickly to new opportunities. With us, you can pay-as-you-grow using flexible, affordable hosting solutions or other models suited to your needs. Our dedicated consultants work with you to generate new revenues and optimize your CAPEX, as well as reduce the risks of introducing new technologies and launching new services to your customers. Our Broadband on trains helps you bring a better service to your customers and make getting there as good as arriving.

A complete service right down the line

Nokia Siemens Networks is a genuinely global provider of professional services, turnkey solutions, infrastructure and applications for both fixed and mobile network operators and has everything it takes to handle complete on-board WLAN projects for railway companies. Using this experience as our springboard, we have developed a complete end-to-end service concept that includes solution design, installation, building, operating and maintenance, as well as customer care services such as helpdesk, billing and marketing. All of these services are designed to help you get your Internet projects firmly on track.

Nokia Siemens Networks Corporation P.O. Box 1 FI-02022 NOKIA SIEMENS NETWORKS Finland Visiting address: Karaportti 3, ESPOO, Finland Switchboard +358 71 400 4000

Product code C401-00649-B-201008-2-EN Indivisual/Libris

Copyright 2010 Nokia Siemens Networks. All rights reserved. Nokia is a registered trademark of Nokia Corporation, Siemens is a registered trademark of Siemens AG. The wave logo is a trademark of Nokia Siemens Networks Oy. Other company and product names mentioned in this document may be trademarks of their respective owners, and they are mentioned for identification purposes only.

www.nokiasiemensnetworks.com