Académique Documents
Professionnel Documents
Culture Documents
1.1 INTRODUCTION
IDBI was established in 1964 by an Act of Parliament to provide credit and other facilities for the development of the fledgling Indian industry. It is currently 10th largest development bank in the world in terms of reach with 1514 ATMs, 923 branches including one overseas branch at DIFC, Dubai and 621 centers including two overseas centers at Singapore & Beijing. Some of the institutions built by IDBI are the Securities and Exchange Board of India (SEBI), National Stock Exchange of India (NSE), the National Securities Depository Limited (NSDL), the Stock Holding Corporation of India Limited (SHCIL), the Credit Analysis & Research Ltd, the Exim Bank (India)(Exim Bank), the Small Industries Development Bank of India(SIDBI), the Entrepreneurship Development Institute of India. The Industrial Development Bank of India is one of the well known public financial institutions in India. It is also known as IDBI and is the fourth largest bank in terms of the ratings. According to the Reserve Bank of India, the Industrial Development Bank of India is categorized as "other public sector bank". The main aim of the formation of the IDBI was to provide easy loans and financial support to the industrial sector in order to develop the industrial sector and also the Indian economy.
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No. of Branches Metro Urban Semi Urban Rural Overseas Total 268 377 243 104 1 993
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1.4
THE
GROWTH
OF
INDUSTRIAL
To keep pace with the changing trends, the Industrial Development Bank of India has come up with various reforms. The main aim of the new reforms is to emphasize on the financial and commercial aspect in addition to acting as a financial organization.
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In the year 2004, the bank was given the status of a public limited company and was renamed as Industrial Development Bank of India Limited (IDBIL). The Reserve Bank of India (RBI) also nominated IDBI as a scheduled bank under the RBI Act, 1934. Since then, the bank has entered into business transactions with the name of IDBIL. In the year 2008, the IDBI went into a joint venture with Fortis Insurance International and the Federal Bank for making the IDBI Fortis Life Insurance program. The ownership of the bank in this program is around 48 %. According to the recent surveys, the premium of the bank amounts to around ` 300 Crores. Financial Resources Share Capital. :The Present authorized capital of IDBI is Rs. 1,000 crores (Increased from Rs. 500 crores to Rs. 1,000 crores). It can be increased up to Rs. 2,000 crores. The paid-up capital in 1998-99 stood at Rs. 660 crores as against Rs. 659 crores in 1977-78. Bonds: The IDBI is authorized to issue bonds. Loan from Central Government: The IDBI is empowered to take loan from the central government. Loan from Reserve Bank: The IDBI is authorized to take loan from the Reserve Bank on its securities for a period of 90 days. Loan in Foreign Currency: The IDBI is empowered to take loan in foreign currency. Other Sources: Other financial sources of IDBI includes public deposits, grants etc.
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IDBI Capital is a SEBI registered Portfolio Manager Minimum Idle Days Fund management skill covers Portfolio Analysis that includes ALM, Asset Allocation, Risk Analysis, Maturity Analysis and Yield Analysis Transparency of OperationsStrict adherence to Compliance Procedures Highly Rated Debt Research
IDBI Bank
IDBI BANK, which is owned by the Indian Government. IDBI Bank is on a par with nationalized banks and the SBI Group as far as government ownership is concerned. It is one among the 26 commercial banks owned by the Government of India. The Bank has an aggregate balance sheet size of Rs. 2,53,378 crore as on March 31, 2011. It is currently 10th largest development bank in the world in terms of reach with 1514 ATMs, 923 branches including one overseas branch at DIFC, Dubai and 621 centers including two overseas centers at Singapore & Beijing.
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1.6
FUNCTION
OF
INDUSTRIAL
3. Development Assistance:
The creation of the Development Assistance Fund is the special feature of the IDBI. The Fund is used to provide assistance to those industries which are not able to obtain funds in the normal course mainly because of heavy investment involved or low expected rate of returns. The financial resources of the Fund mainly come from contributions made by the government in the form of loans, gifts, donations, etc; and from other sources. Assistance from the Fund requires the prior approval by the government.
INDUSTRIAL DEVELOPMENT BANK OF INDIA PAGE 9
4. Promotional Function:
Besides providing financial assistance, the IDBI also undertakes various promotional activities such as marketing and investment research, technoeconomic surveys. It provides technical and administrative advice for promotion, expansion and better management of the industrial concerns. 5. Project Finance Scheme: Under the Project Finance scheme IDBI Bank provides finance to the corporate for projects. The Bank provides project finance in both rupee and foreign currencies for Greenfield projects as also for expansion, diversification and modernization. IDBI Bank follows the Global Best Practices in project appraisal and monitoring and has a well-diversified industry portfolio. 6. Working Capital finance Working Capital facility is provided to the industry to finance day-today production & sales. For production, funds are generally required for purchase of raw materials, stores, fuel, for payment of labour, power charges, for storing finished goods till they are sold out & for financing the sales by way of sundry debtors / receivables. Cash Credit facility is granted to the customers to bridge working capital gap. 7. Infrastructure Finance: IDBI Bank has been actively participating in structuring and financing of infrastructure projects in the areas of power, telecom, roads, seaports, railways and logistics as well as Special Economic Zones. The Bank has also taken initiatives in funding modernization of airports. besides partfinancing development of international airports and seaports under the Public-Private Partnership route.
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1st July 1964: IDBI was established by an Act of Parliament, as a wholly owned subsidiary of Reserve Bank of India, to catalyze the development of a diversified and efficient structure in the country, in tune with national priorities. 1976: 100% ownership of IDBI was transferred from RBI to the Govt. of India(GOI) 1995: Domestic IPO reduced the GOI stake, initially to 72% and post capital restructuring to 58.1%. The current GOI holding is 53% 2004: On 1st October, IDBI was converted into a banking company ( as Industrial Development Bank of India ltd) to take the entire gamut of banking activities while continuing to play its secular DFI role 2005: On 2nd April, IDBI merged its hitherto banking subsidiary(IDBI Bank ltd.) with itself.
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2006: IDBI announced its foray into life insurance business jointly with Federal Bank and Fortis Insurance International. A memorandum of Understanding was signed by the three partners on 11th July, 2006 to this effect followed by a joint venture agreement on November 23, 2006. 2006: IDBI Gilts Ltd was incorporated as a wholly owned subsidiary of the bank on 13th Dec, 2006 to undertake primary dealership issues.
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Cash Management Transactional services Finance of working capital Agro based business transactions Trade services
The wholesale banking services are an important source of income in a number of infrastructure projects such as power, transport, telecom, railways, roadways, and logistics and so on.
2. Retail Banking Services: The Industrial Development Bank of India is also a leader in the retail banking services. The Net Interest Income amounted to around ` 2166 Crores while the Net Profit amounted to around ` 187 Crores. The main objective of the retail services is to provide high quality financial products to the target market to give that one-stop-solution to the banking needs. The retail products offered by the bank include:
Mortgage loans Educational loans Merchant establishment overdrafts Holiday travel plans Commercial property loans
3.Treasury facilities and services: The net interest income of this sector amounts to around ` 1283 Crores while the net profit amounts to around ` 44.8 Crores. One can get an array of financial products such as cash management services, deposit, treasury products, trade finance services and so on. The three segments in this sector are:
Local Currency Money Market Debt Securities and equities Foreign Exchange and Derivatives
4. Other services In addition to these, IDBI also offers some allied services and financial solutions to cater to the target audience. To cater to the capital market, the bank has floated the IDBI Capital Market Services Limited, also known as IDBI Capital. The various services offered in this section are:
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Instant Banking International Debit Card Demand drafts and Pay order Easy Payments Bank on the Move
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Profit from customer Account Value Added Services Travel and Gift Solutions
2. SuperShakti (Women's) Account Understanding the specific requirements of customers, IDBI Bank have introduced a special Savings Account for Women, which have coined Super Shakti. Not only this, along with this account offer one Zero Balance Savings Account absolutely free for her child below the age of eighteen years. The Account offers a host of features, which include: A Zero balance account for child below the age of 18 years. Auto Sweep out/sweep in facility above Rs 15000. Specially designed Womens International ATM cum Debit card. Higher withdrawal Limits of Rs 40,000/- per day. Personalised PAP Cheque Book. 25% discount on Locker services. Free Statement by e-mail. 50% discount on Demat AMC. Locker services at a concessional rate 3. Being Me Account "Being Me" savings account is a specially designed product for todays youth. The objective is to establish a bond with the Youth and help them to inculcate financial discipline. The product is available to Resident Individuals, NRE, and NRO between the age group of 18years to 25years.
INDUSTRIAL DEVELOPMENT BANK OF INDIA PAGE 16
Account opening Amount 2500/Attractive exclusively designed life time free ATM cum debit card. ATM cash withdrawal limit and Point of Sale limit through "Being Me" card is 25,000/- per day.
9.25 10
No Charges for Average balance maintenance. Free 50 PAP (payable at par) chequeleaves per quarter. Free Payable at Par utilisation. Free Electronic Funds Transfer. Dynamic cash deposit limit based on Previous Months balance. Free 15 DD/PO transactions per month. Free ATM/Debit Card. Free Internet/ mobile/ Phone Banking. Doorstep Banking Facility*.
Gold Debit Card Discount on locker facility subject to AQB maintained. Higher cash withdrawal limits of Rs. 75,000 at any ATMs Personal Accident up to Rs 3 Lacs * (Insurance Cover) Purchase Protection up to Rs 50,000 up to 90 days (Insurance Cover) Personalized Multicity Cheque book and Utilization Demand Drafts and Pay Orders RTGS, Card to Card transfer and Fund Transfer Internet Banking, Mobile Banking and Phone Banking SMS Alerts
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2.2 Loans:
2.2.1.HomeLoan
Presenting IDBI Bank's ultra flexible home loan have been looking for. customer can avail of the Home Loans for constructing a home, purchasing a ready built house / flat, residential plot and even for re-financing existing loans may have availed from other banks or housing finance companies. Advantages of IDBI Bank Ultra Flexible Home Loans
Maximum Funding Flexibility of choosing between Floating or Fixed interest rate Attractive rate of interest EMI on daily reducing balance & Simple documentation A maximum deduction of 1,50,000 on customer income towards interest paid on home loans u/s 24 Tenor of a home loan can be up to 20 years for a resident individual (salaried & self employed professional) whereas for Self employed (resident Indian) & NRIs(salaried) the maximum tenure is 15 years subject to maximum age of 65 years at termination of loan.
Rate of interest: Options Fixed for 3 years Fixed for 5 years Below Rs 75 lacs ROI(%) p.a 13.25% (Linked to BR) 13.50% (Linked to BR)
INDUSTRIAL DEVELOPMENT BANK OF INDIA
Rs. 75 lacs and above ROI(%) p.a 13.75% (Linked to BR) 14.00% (Linked to BR)
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Education Business Marriage Purchase or improvement of property Medical treatment or any other personal need. The Minimum Loan Amount is 5.00 lacs and the maximum loan
amount is 5.00 crores, subject to repayment capacity and value of property, as assessed by the Bank. Advantage
Tenor up to 15 years. Attractive Rate of Interest. Maximum Funding. Interest rate on daily reducing balance. Simple documentations. Personalized doorstep services.
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Loan amount
Up to 65% of the market value in case of residential property Up to 55% of the market value in case of leased out residential property Up to 50% of market value in case of commercial property.
Repayment terms: The repayment of loan to begin after the course period + 1 year or 6 months after getting a job, whichever is earlier. The maximum repayment tenor starting from the date of commencement of EMI are as under:
Rate of Interest: Loan amount Up to 4 lakhs Above 7.5 lakhs up to 20 lakhs Rate of Interest (RoI) 13.50%p.a.(Linked to BR) 12.50%p.a.(Linked to BR)
Minimum : Rs. 25000 Maximum : Rs. 500000 (Based on the classification of cities)
Minimum Net Salary : Based on the classification of cities the minimum net salary ranges from Rs. 15,000 to Rs. 25, 000 Tenor :
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Rate of Interest : 1. With Collateral Security: 15.25%p.a.(BR+4.50%)(Fixed) 2. Without Collateral Security: 17.25%p.a (BR+6.50%)(Fixed)
Maximum Funding Covers wide range of vehicles and high end bikes Repayment period up to 60 months. Repay with easy EMIs. Hassle-free documentation. Tie-ups with Dealers and Manufacturers Min age of the applicant: 22 years. , Max age of the applicant: 65 years
Auto Loan (Fixed ROI) Vehicle Segment ROI(%) p.a (Linked to BR) Tenor up to
INDUSTRIAL DEVELOPMENT BANK OF INDIA
Tenor up to 60
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36 months Segment A: Small/Mid-size/ Utility MUVs Segment B: Premium Segment C: Luxury & SUV Segment D: Classic Rate of interest: 13.00% 12.50% 12.50% 12.50% 12.50%
CHAPTER: 3
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3.1.2.
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BENEFITS TO THE CUSTOMER: 1. Enhanced Access at ATMs and Merchant Establishments International Debit-cum-ATM Card is issued in both Visa as well as MasterCard platforms. The Card can be used at the following locations: Location Location All IDBI Bank ATMs Shared Network ATMs Merchant Locations
(Source: http://www.idbi.com/card_debit_card.asp) (3.1.2 table of location)
Domestic International Transaction Over 1500 70,000 18 lakh N.A. For all ATM Transactions For Balance Enquiry & Cash Withdrawal 5 lakh 29 Million For Purchases
2. Loyalty points Customers will gain one loyalty point for every Rs 100 spent on the Debit Card. Customers can redeem each point for a cash credit of Re 0.75 to their account. For redemption of loyalty points, a minimum of 200 points are required in a cycle. 3. Insurance Cover Customers are covered with an insurance cover upto Rs 1 lac for lost and counterfeit cards. 4. Daily Limits
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Withdrawal limits are Rs 25,000/- at the ATM and Rs 25,000/- at POS. Limits are per day/per card and are subject to the available balance in the customers account. 5. Online transactions Classic Debit Card can be used online, for shopping, booking air/rail/movie tickets & utility bill payments.
Domestic International Transaction Over 1500 70,000 18 lakh N.A. For all ATM Transactions For Balance Enquiry & Cash Withdrawal 5 lakh 29 Million For Purchases
2. International Validity
INDUSTRIAL DEVELOPMENT BANK OF INDIA PAGE 27
The Gold Debit cum ATM Card can be used both in India and abroad to make purchases at Merchant locations and withdraw local currency at ATMs. The customer is debited in INR. All transactions are reflected in the account statement in INR and merchant location details are captured. 3. Loyalty points* Customers will gain one loyalty point for every Rs 100 spent on the Debit Card. Customers can redeem each point for a cash credit of Re 1 to their account. For redemption of loyalty points, a minimum of 200 points are required in a cycle. 4. Daily limits* Customers can withdraw cash up to Rs 75,000/- and make purchases worth Rs.75,000/- in a day. 5. Online transactions Gold Debit Card can be used online, for shopping, booking air/rail/movie tickets & utility bill payments. 6. Better tracking Receive instant SMS alerts on transaction made on Gold Debit Card. 3.1.3.
Bank Gift Card .The IDBI Bank Gift Card allows customer to purchases goods and services at over 4.70 lac merchant establishments in India that
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accept Visa cards. No heartaches of being bound to specific stores with gift vouchers. Features: The IDBI Bank Gift Card comes packed with a host of features:
No hassles of opening an account with IDBI. Instant card, sold over the counter Accepted at over 4.70 lac shops that accept Visa cards across India Usable more than once, till the value on the card is exhausted Pre-wrapped and ready for gifting Sold in different denominations to suit customerr needs
3.1.4.
A Card that gives customer the freedom to meet customer needs whenever. The IDBI Bank Platinum Debit Card ensures that customers are never far away from their money. Be it India or abroad, customer can access their account through Visa's vast network of ATMs and Merchant establishments. IDBI have equipped card with enhanced withdrawal limits to meet lifestyle demands. Benefits 1. Enhanced Daily Limits: Customer can withdraw cash up to Rs.1,00,000/- and make purchases worth Rs. 2,00,000/- in a day. 2. Loyalty Redemptions: The customer stands to earn 2 loyalty points for every Rs.100 spent using the Platinum Debit Card for purchases at merchant establishments. Each loyalty point can be redeemed for a cash credit
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of Re 1 to the primary account of the customer subject to minimum accumulation of 1000 loyalty points. 3. Zero Fuel Surcharge Waiver: Being a privileged Platinum Cardholder, will be exempted from fuel surcharge @ 2.5% on fuel purchase value of Rs.400 to Rs.5000 per month. 4. Enhanced Insurance Cover: In addition to insurance cover for lost cards, also get personal accident cover, cover on loss of checked-in baggage, purchase protection, fire and burglary for household content.
Speed Guaranteed & Fast settlement of transactions High Liquidity Lowering interest costs Better Funds Management - Ensures optimum planning and utilization of funds Hassel free High Value settlement - Elimination of collections through physical H/V clearing Reduces Paper work and improves efficiency
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RTGS Card Rates have been revised with effect from October 08, 2008: Outward Transactions a) Rs. 1 to Rs.5 lakh - Not exceeding Rs.25/- per transaction b) Above Rs. 5 Lacs- Not exceeding Rs.50/- per transaction Inward Transactions-FREE RTGS Outward Charges for Saving & Current A/c Customers: NIL
3.3 NEFT
National Electronic Fund Transfer (NEFT) is one application considered for deployment to facilitate customers to transfer funds from their accounts in one bank to other customers with accounts in other banks. IDBI Bank offers the NEFT route for customers for inward and outward transactions through Web based SFMS Messaging System. IDBI Bank offers bulk upload of NEFT transactions through IDBI Bank Branches as All NEFT Transaction Amount a) Up to Rs. 1 lakh -Rs.5.00 Plus Service Tax b) Above Rs. 1 Lacs & up to Rs. 2 Lacs -15.00 Plus Service Tax c) Above Rs. 2 Lacs - Rs.25.00 Plus Service Tax well branches of as IDBI online are Card RTGS through / NEFT i-CashWeb. enabled. Rates
The following pricing will be applicable with effect from October 08, 2008
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SERVICES:
Account balance Account enquiry and status Transaction tracking and history Installments and funds flow details Statements Cheque status Cheque book Stop payment FD renewal Customer Service: Mail / Messages Alerts.
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SERVICES
Balance enquiry Last three transaction Cheque payment status Cheque book Statement request Demat - free balance holding Demat - last two transactions Bill payment
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MUTUAL FUND SCHEMES: EQUITY 4.1 IDBI India Top 100 Equity Fund
Nature: An open-ended growth scheme. Asset Allocation: The asset allocation pattern for the scheme is detailed in the table below: Instrument Indicative Allocation (% of total assets) Minimum Maximum Equities and equity related instruments of constituents of the CNX 100 Index Debt and Money market 0% 30% Low to Medium instruments
(4.1 table of asset allocation)
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Risk Profile
70%
100%
High
Face Value: Rs. 10/- for cash at par. Exit Load: For NFO & Ongoing basis: 1% for exit (repurchase/switch-out/SWP) on or before 1 year from the date of allotment. For SIP: 1% for exit (repurchase/switch-out) on or before 1 year from the date of allotment of each installment of withdrawal. Minimum Investment: Rs. 5000 and in multiples of Re. 1/- thereafter. Fund Manager: V. Balasubramanian. Growth: 10.5600, Dividend: 10.5600
Risk Profile
95%
100%
Medium to High
made available on the same. Cash and Money Market 0% 5% Low to Medium Instruments including money at call but excluding Subscription and Redemption Cash Flow
(4.2 table of asset allocation)
Face
Value:
Rs.
10
for
cash
at
par.
Exit Load: 1% for exit (SWP/STP) on or before 1 year from the date of allotment& in case of SIP, on or before 1 year from the date of allotment of each installment. Systematic Investment Plan (SIP) : Monthly Option: Rs. 500 per month for a minimum period of 12 months or Rs.1,000 per month for a minimum period of six months.
Quarterly Option: Rs. 1,500 per quarter for a minimum period of 4 quarters. Fund Manager: Mr. V Balasubramanian. Growth: 7.9055 ,Dividend:7.9055
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Asset Allocation: The asset allocation pattern for the scheme is detailed in the table below: Instrument Debt (including rate debt instruments fixed/floating instruments, Indicative Allocation Minimum Maximum 0% 100% Low to Medium Risk Profile
Market
0%
100%
Low
Minimum Investment: Rs. 5000 and in multiples of Re. 1 thereafter. Systematic Invest Plan (SIP): Monthly option: Not less than Rs. 500 and in multiples of Re. 1 thereafter for a minimum period of 12 months or Rs. 1000 and in multiples of Re. 1 thereafter per month for a minimum period of six months. Quarterly Option: Not less than Rs. 1500 and in multiples of Re. 1 per quarter thereafter for a minimum period of four quarters Fund Manager: Mr. Gautam Kaul Growth : 10.5368 10.5359 10.5365
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The Gross investment under the scheme, which includes physical gold, debt securities and money market instruments, will not exceed 100% of the net assets of the scheme. Fund Manager: Mr. V Balasubramanian. NFO Price: Rs. 100 for cash at a premium equivalent to the difference between the allotment price and face value of Rs. 100/-each. Allotment price would be approximately equal to the price of 1 gram of gold. Minimum Application Amount during NFO: Rs. 10,000 and in multiples of Rs. 1 thereafter Mode of Investment: Through Demat Account NAV: 3150.0652
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Field
Contents
Fund Based: Over Draft /Cash /Term Loan/Bill Discounting Non Fund Based: LC/BG
3 4
Up to Rs. 500 lakh Interest Rate linked to Bank Base Rate and scoring model
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Security
Immovable Residential or Commercial property Loan amount up to 90% of the property value 25% on Stock & Book Debts 25% for Term Loan (New Assets)
Margin
Processing Charge
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Purpose
OD/CC: To meet Working Capital requirements Term Loan: For Purchase of specialized medical equipment, Expansion of infrastructure in existing clinic/ hospital, Expansion of infrastructure in existing clinic/ hospital, etc.
4 5 6 7
Minimum: 50, 000/ Maximum: 2 crores Term Loan: Up to 7 years Linked to Banks Base Rate. Term Loan: Exclusive Charge on assets financed. Working Capital: Exclusive charge on all the current assets. Collateral: Up to 50% of the loan amount.
8 9
Guarantee Margin
Personal guarantee of the promoter directors (in case of limited companies) As per nature of the loan.
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Sr. No. 1
Content All goods / passenger transport vehicles including light Commercial vehicles, autorickshaws, taxi-cars, motor-buses and lorries
Small refrigerated vans, bulk carriers for carrying petroleum/ edible oil Water transport units such as small boats, launches, etc. Borrower must have relevant prior experience in transport business.
Facility
Term loan and Cash Credit/ Overdraft Bank Guarantee Min. 1,00,000/Max. 2 crore OD/ CC/ BG 12 months. TL Up to 5 years.
Loan Amount
Tenor
5 6
Pricing Security
Guarantee
(Source: http://www.idbi.com/sme_SRWTO.asp) (5.3 table of loans to road and water transport operator)
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Chartered Accountants, Company Secretaries, Engineers, Architects, Surveyors, Contractors, Management Consultants Doctors/Medical Practitioner, Healthcare Centers Packaging, Storage & Warehouse Services Transport/Taxi Services, Travel & Tour Operators, Travel Agents
Facility
Fund Based: 1. Over Draft / Cash Credit 2. Term Loan Non Fund Based: Bank Guarantee & Letter of Credit
Purpose
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Term Loan: For purchase of premises for conducting business, equipments, computers, furniture, fixtures, undertaking development expansion, additions, repairs and renovation.
Loan Amount
5 6 7
Primary: Book debts, stocks and Assets created out of loan proceeds Collateral: Security in form of immovable property such as residential house / flat / bungalow/ commercial property etc
8 9
Margin Charges
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In just 4 easy steps get Customer Two-Wheeler Insurance or insurance renewal. Cashless claims at over 1500 preferred garages; get 75% on account payment when cashless facility is not available. Transfer up to 50% of existing No Claim Bonus from any insurance provider. Avail of 24x7 telephone service. Instant Claims Assistance and SMS updates on customer motor claim status through 24x7 call-centers. Bajaj Allianz's preferred workshops give customer access to hassle free inspection and high service standards.
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Covered:
Loss or damage to customer car and two-wheeler against natural calamities like fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide and rockslide. Loss or damage to customer car and two-wheeler against man-made calamities like burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air. Personal Accident Cover Coverage of Rs.1 lakh for the individual owner/driver of the vehicle while driving or travelling, mounting or dismounting from the two-wheeler. Optional personal accident covers for co-passengers available. Third Party Legal Liability Protection against legal liability due to accidental damages resulting in the permanent injury or death of a person, and damage caused to the surrounding property.
Claim Procedure: 1. Send vehicle for repair. In case of a theft claim, file a police complaint immediately in writing and inform IDBI on their Toll Free Number. 2. Register claim by calling on Toll Free Number and give us some basic information. then provided a claim reference number.
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In just 4 easy steps get Car Insurance or insurance renewal. Cashless claims at over 1500 preferred garages; get 75% on account payment when cashless facility is not available. Transfer up to 50% of existing No Claim Bonus from any insurance provider. Avail of 24x7 telephone service. Towing Facility in an event of a breakdown/accident, via 24x7 service by phone or online, even on holidays. Instant Claims Assistance and SMS updates on motor claim status through 24x7 call-centres. Bajaj Allianz's preferred workshops give customer access to hassle free inspection and high service standards. 0% interest EMI option available on payment through Citibank Credit Card.
What is covered:
Loss or damage car and two-wheeler against natural calamities like fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide and rockslide.
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Loss or damage to customer car and two-wheeler against man-made calamities like burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air. Personal Accident Cover Coverage of Rs.1 lakh for the individual owner/driver of the vehicle while driving or travelling, mounting or dismounting from the two-wheeler. Optional personal accident covers for co-passengers available. Third Party Legal Liability Protection against legal liability due to accidental damages resulting in the permanent injury or death of a person, and damage caused to the surrounding property.
Claim Procedure: 1. Park the vehicle safely. 2. Register claim with Bajaj Allianz. Call toll free number. 3. Shift the vehicle to a repair shop. 4. Hand over documents to the surveyor/garage. 5. Bajaj Allianz reimburses and settles customer claim.
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ELIGIBLE AGE
Entry age for proposer is 18 years - 65 years. Policy can be renewed up to 80 yrs.* Children aged 3 months to 25 years are eligible if both the parents are insured with Bajaj Allianz.
FEATURES OF POLICY
With the Family Floater Health Guard, customer will have access to cashless facility at various empanelled hospitals across India (subject to exclusions and conditions). In case customer opt for a hospital not among the list of empanelled ones, the expenses incurred by customer shall be reimbursed within 14 working days from the date of submission of all documents. Pre and post hospitalization expenses will cover relevant medical expenses incurred for 60 days prior to and 90 days after hospitalization. Covers ambulance charges in an emergency subject to a limit of Rs.1000 /-. 10% co- payment applicable if treatment is taken in non-network hospitals. 20% co-payment applicable for members of age group 56 -65 years, if they are opting for this policy for the first time. Waiver on 10% co-payment is available on payment of additional premium. 130 daycare procedures are covered, subject to terms and conditions.
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20% co-payment applicable for any insured person aged 56 years and above, if they are being covered for the first time in the Health Guard policy.
Sum insured from Rs.2 lakhs to Rs.10 lakhs can be opted for a period of 3 months to 55 years. Sum insured from Rs.2 lakhs to Rs.5 lakhs can be opted for a period of 56 months to 65 years. No tests required for a sum insured of Rs.10 lakhs, as long as the insured is under 45 years of age (subject to a clean proposal form).
BENEFITS Income tax benefit on the premium paid as per section 80-D of Income Tax Act as per existing IT law.
Health Check up in designated Bajaj Allianz Diagnostic Centres or reimbursement for maximum amount of Rs.1000 /- at the end of 4 continuous claim-free years. This benefit can be availed by only one member of the family.
A 4-year waiting period will be applicable for pre-existing diseases. All diseases/injuries existing at the time of proposing this insurance. Any disease contracted during the first 30 days of commencement of the policy. Certain diseases such as hernia, piles, cataract (liability restricted up to 10% of the sum insured, maximum up to Rs.35,000), sinusitis shall be covered after a waiting period of 2 years.
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Non-allopathic medicine. Congenital diseases. All expenses arising from AIDS and related diseases. Cosmetic, aesthetic or related treatment. Use of intoxicating drugs and/or alcohol.
Medical Expenses, Evacuation and Repatriation Emergency dental pain relief included in (I) above Personal Accident (Only 50% of the Sum assured in respect of the death of the insured person below age of 18years) AD & D Common Carrier Delay of Baggage Loss of Checked Baggage (Per Baggage maximum 50% and per item in the baggage 10%) Hijack Trip Delay Personal Liability Golfer Hole-in-one Trip Cancellation Home Burglary Insurance Trip Curtailment Hospitalization Daily Allowance Loss of Passport
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LIFESURANCE BENEFITS:
1. Create savings plan with no medicals and easy acceptance. 2. Sign up with an easy 3-step process: Select savings plan from 6 fixed options. (Refer to the plan options section) Sign a simplified proposal form after filling in the necessary details. Submit documents and make customer premium payment. 3. Get an insurance cover of up to ` 3 lakhs. 4. Get additional financial support in the unfortunate event of an accidental death. 5. Receive tax benefits* under Section 80C and Section 10(10D) of the Income Tax Act, 1961 (The premiums customer pay is eligible for deduction from customer income up to a limit of ` 100,000 per year under Sec 80C and the benefits will receive under policy will qualify for tax exemption under Sec 10(10D) of the Income Tax Act, 1961 respectively.)
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7.1
Lifesurance Savings Insurance Plan IDBI Federal Lifesurance Savings Insurance Plan is a fixed term
participating endowment policy that provides customer with the twin benefits of long-term savings and life cover. It is a guaranteed plan that allows customer to accumulate considerable savings to meet their responsibilities in life. The IDBI Federal Lifesurance Savings Insurance Plan Lifesurance also offers customer the benefit of a death cover that provides financial security to their family in absence. Advantage Lifesurance Savings Insurance Plan 1. Maturity Benefit On the maturity of customer Lifesurance policy, provided all premiums have been paid in full when due we will pay customer the sum insured along with the vested guaranteed additions, vested reversionary bonuses and terminal bonus, if any, in a lump sum. Maturity Benefit = Sum insured + Vested guaranteed additions + Vested reversionary bonuses + Terminal bonus (if any) 2. Death Benefit On the death of the life insured during the policy term, provided all premiums have been paid in full when due we will pay the beneficiary, the sum insured along with the vested guaranteed additions, vested reversionary bonuses, interim bonus, if any and terminal bonus, if any in a lump sum. Death Benefit = Sum insured + Vested guaranteed additions + Vested reversionary bonuses + Interim bonus (if any) + Terminal bonus (if any)
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3. Bonuses After the fifth policy year customer Lifesurance policy will participate in any profits of participating policyholders life fund by way of reversionary bonuses and possibly terminal bonus. 4. Tax Benefits
Tax Deduction under Sec 80C: Under Section 80C of the Income Tax Act, 1961, the premiums their pay towards their policy are eligible for deduction from customer income to the extent of 10% of the actual capital sum assured*, subject to a limit of Rs. 1,00,000 per year.
Tax-free Benefits under Sec 10(10)D: Under Section 10(10D) of the Income Tax Act, 1961, the benefits customer will receive under their policy will qualify for tax exemption, provided the premiums payable in any of the years during the policy term do not exceed 10% of the actual capital sum assured.
5. Flexible Premium Payment Term (PPT) & Policy Term (PT) Policy Term: Customer can choose the term at the end of which customer wish to receive the maturity benefits. Lifesurance provides customer the flexibility to choose between four policy terms 10, 15, 20 or 25 years. Premium Payment Term: Customer can choose the term for which customer would like to pay premiums towards their Lifesurance Plan. The minimum Premium Payment Term is 5 years for policy terms of 15, 20 and 25 years. The minimum premium payment term is 6 years for policy term of 10 years. The maximum Premium
INDUSTRIAL DEVELOPMENT BANK OF INDIA PAGE 54
Payment Term can be equal to the Policy Term. The minimum premium amount is Rs 20,000 for annual installments, Rs 10,000 for half-yearly installments, Rs 5,000 for quarterly installments and Rs 2,500 for monthly installments.
6. Loans Customer can avail of the loan facility from IDBI Federal after the policy acquires surrender value. The loan amount granted will be up to 85% of the surrender value subject to terms and conditions specified by IDBI Federal from time to time.
7.2
It is a participating endowment plan that guarantees and allows customer to accumulate considerable savings to meet customer long term responsibilities in life. Benefits at Maturity
Sum Insured along with guaranteed additions at the rate of Rs. 50 per 1,000 of the Sum Insured for the first 3 years of the policy
Reversionary bonuses from the 4th policy year onwards Terminal bonus added at the time of maturity, or on earlier death.
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Age Band
18 To 44 200000 45 To 55 194000 18 To 44 120000 12/18 10000 45 To 47 116000 18 To 39 300000 15/20 20000 40 To 45 290000 18 To 39 120000 15/21 8000 40 To 44 115000 18 To 34 300000 20/25 15000 35 To 40 279000 18 To 34 120000 20/25 6000 35 To 40 111000 (7.2 table of plan option and eligibility)
Option to Surrender
Surrender is available after 3 years provided three full years premiums have been paid.
On surrender, the higher of the Guaranteed Surrender Value and the Special Surrender Value will be paid as follows : a. Guaranteed Surrender Value: 30% of the amount of premiums excluding the first year premium b. The company, at its discretion, may also pay a Special Surrender Value which may be available after 1 year
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CHAPTER: 8 RECOMMENDATIONS
IDBI Bank which began with an equity capital base of Rs. 100 crore in November, 1995, was earlier catering primarily to the corporate clients. In 2001, the bank decided to focus on retail banking and then there was no looking back. No doubt today IDBI has made a name for itself in the banking industry, has strong banking operations and believe in customer satisfaction in every single way, but there is still a long way to go. Some steps which IDBI Bank can implement in order to increase its customer baseband to make huge profits are: 1. Banking industry is expanding at a very fast rate and in order to keep up, it is suggested that IDBI Bank should try to think on new and more possible avenues which could increase the attraction in its banking portfolio. 2. CASA deposits which are considered to play a very crucial role in the lending operation of any bank should be increased considerably. No doubt, for the past two financial years, it has increased but the increment has been almost negligible. For this, it is needed that the bank should try out new methods that the customers are more attracted to these deposits. 3. The company needs to adequately promote its new scheme. At many instances it is seen that the customers lack the basic information. This will also increase its brand awareness and brand recall.
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4. Non depository services such as Internet banking, SMS banking, and Account alerts are very popular this day. But there popularity is more or less confined only in the rural areas. It is high time that IDBI Bank should try to find its possibilities in rural areas where these services are almost unknown. 5. The bank should set up more ATM machines in the state. At present there are only 3 ATM s in Goa. Also the bank should make provisions to set up ATM s at some of the key locations. 6. More stress has to be given on the sale of Mutual funds. The bank employees should put in more efforts in making the investors aware of the advantages of Mutual funds. 7. The bank should send Monthly updates of the banks performance, Introduction of new products and services etc to the customers so as to make them aware of the prevailing products and services.
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In the books of IDBI bank Ltd. Balance Sheet as at March 31, 2012
As At 31-032012 1278 38 17 18148 68 12 85 36 210492 56 06 53477 64 13 7439 11 77 290837 23 61 6 7 8 9 10 11 15090 21 13 2967 44 05 83175 36 35 181158 43 32 3018 80 81 5426 97 95 290837 23 61 148920 09 32 5277 33 47 As At 31-032011 984 56 81 13582 02 47 98 58 180485 78 85 51569 65 25 6753 77 32 253376 79 28 19559 04 67 1207 02 65 68269 17 78 157098 06 64 3037 34 14 4206 13 40 253376 79 28 134242 01 15 4032 76 81
PARTICULARS CAPITAL AND LIABILITIES; Capital Reserves And Surplus Employees Stock Options (Grants) Outstanding Deposits Borrowings Other Liabilities And Provisions TOTAL ASSETS Cash And Balances With Reserve Bank Of India Balances With Banks And Money At Call And Short Notice Investments Advances Fixed Asset Other Asset TOTAL Contingent Liabilities Bills For Collection
Schedule 1 2 3 4 5
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BIBLIOGRAPHY
BOOK:
Development Banking and Industrial Development In India. (Author: Prasanna K. Biswasory And Rabindra Kumar Mishra, Publication: Krishna Publishers, Distributor)
WEBSITES:
www.idbi.com. www.en.wikipedia.org/wiki/idbi_bank. www.idbimutual.co.in www.idbifederal.com www.preservearticles.com www.business.mapsofindia.com
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CONCLUSION
IDBI Bank has plans to increase the share of retail business by expansion of its network, designing innovative product offerings, enlarging the client base and improving the yield. Universal and Easy access accounts were introduced with additional free facilities targeted at small traders and businesses, which showed good response. Improvements in existing products are continuously carried out to increase the customer satisfaction level.
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It was also observed that though the Bank has launched various innovative products, the level of customers' awareness about products & services is very low. Risk, productivity, globalization, regulation and technological change are all significant forces shaping the non-interest income of banks. Noninterest income has increased its importance relative to net interest income. To conclude we can say that IDBI bank has earned a decent income from alternate revenue sources.
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PARTICULARS I. INCOME Interest earned Other income TOTAL II. EXPRNDITURE Interest expensed Operating expenses Provision and contingencies TOTAL III. PROFIT Net profit of the year Profit bought forward TOTAL IV. APPROPRIATION Transfer to statutory reserve Transfer to capital reserve Transfer to general reserve Transfer to Special Reserve under section 36(1)(viii) of the Income Tax Act, 1961 Proposed dividend Tax on proposed dividend Interim Dividend paid Tax on Interim dividend Dividend on ESOPs Balance carried over to balance sheet TOTAL
Schedule 13 14
23457 09 69 19034 15 03 2031 61 12 615 01 79 2646 62 91 507 90 28 17 04 72 750 00 00 2500000 191 75 72 233879 1969241 319460 189 6726450 1650 31 94 479 12 13 2129 44 07 413 00 00 1 55 00 600 00 00 1000000 344 59 88 552740 0 0 0 6150179
26466291
21294407
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