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University of Phoenix Material

Communication Introduction Worksheet


In your own words, please answer the following questions. Each response should be written as an academic paragraph of at least 150 words. Be clear and concise, and be sure to explain your answers. If you cite any sources, use APA format. PARAGRAPH QUESTIONS .1 What is the textbook definition of communication? What does communication mean to you personally? Give an example. (150 words) Communication is verbal or nonverbal expression of thoughts and ideas. Communication is key to everyday functions. WE communicate when we order food, speak our opinion or, send an email. We all communicate with others throughout our daily lives. Communication can happen verbally either face to face or over the phone or webcam, or nonverbally through email or letters or memos Nonverbal communication can also be through expressions or gestures. My children know I am frustrated when I put my hand on my head and shake my head. Communications in the work place are verbal and non verbal. I send out many e-mails a day planning shipments and communicating with staff on daily maintenance and expectations. In meeting I communicate verbally and with visual aids to present a project or idea to a group for changes in procedure. A child who cannot speak yet will communicate non verbally by pointing, crying or screaming. My son who is learning to speak will point at items he wants or if his ear hurts he will pull on it and that is a way of communicating to me that he wants something. Describe the differences between linear, interactional, and transactional. (150 words) Linear model of communication describes communication like a radio frequency. It is a one-way view of communication. A message is sent from someone or a source to a receiver or also explained as a channel. This process believes that noise or interference is heard by the receiver and they do not get the message clearly. An example would be watching a news broadcast. You are receiving the message but may have other things interrupting you such as kids or noises. Interactional is the form of communication where the source or person communicates a thought, and it is received by the other person but no feedback is given. An example would be a debate. A question is asked and it is answered but the person that asks the question does not provide any other feedback for what was said. Transactional communication is sending and receiving messages between two or more people. Transactional is opposite Linear because there are people communicating with each other and everyone is involved in the conversation and provides feedback.

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MYTH OR REALITY? Underline or circle the following myths and realities of communication. Identify whether this is a myth or a reality, and explain why. .1 We communicate only when we consciously and deliberately choose to communicate. Myth <or> Reality We can communicate unconsciously as well. For example I ask someone to take out the trash but they do not do it after an hour. I grab the bag and sigh. I have unconsciously conveyed that I was frustrated that it did not get done. Words do not mean the same things to the listener as they do to the speaker. Myth <or> Reality Words get misunderstood a lot between two people. I can say one thing but the listener may hear something different. We communicate primarily with words. Myth <or> Reality This is tricky we do communicate mostly with words but our body language is also a form of communication Nonverbal communication is not perceived solely through sight. Myth <or> Reality This is true nonverbal communication is seen by text message, email, letters. Communication is not a one-way activity. Myth <or> Reality Again this is tricky because mostly it is not a one-way activity but sometimes it can be. Example is one person is talking and the other just does not care and has nothing to say. The message we send is identical to the message received by the listener. Myth <or> Reality Most often times something we say can be misunderstood and the listener does not understand You can never give someone too much information. Myth <or> Reality I think you can give someone to much information and they just get confused and do not know how to handle the information or process it.

MATCHING Match the seven contexts of communication with the appropriate definition. .1 Interpersonal (E) (a) Communication within and among large, extended environments (b) Communication between and among members of different cultural backgrounds (c) Communication with a group of people (d) Communication to a large group of listeners
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Intrapersonal (D)

Small Group (G) Public/Rhetorical (C)


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Organizational (F) Intercultural (B)

(e) Communication with oneself (f) Communication to a very large audience through mediated forms (g) Face-to-face communication between people

Mass (A)

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