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INDEX

Sl. No.

 

Content

Page

1

BSNL’s ASPIRATION

2

2

BSNL’s FACILITIES TO CUSTOMERS Part-I

 
 

a. Why should you choose BSNL Mobile

3

 

b. Do you know current prepaid plans

4

 

c. Get Tariff/Usage details of your own

4

 

d. STV activation through SMS to 53733

5

 

e. Change of Plans

7

 

f. Know Your Data Usage

7

 

g. Change your voice plans

8

 

h. Change of Land Line number under en-nanban super Plan

8

 

i. On-line bill payment

9

3

BSNL’s BHARATBERRY SERVICE-PART-II

 
 

a. Push Mail Service

10

 

b. PIM Sync. Service

10

 

c. Subscription charges

11

4

BLACKBERRY & IPAD PLANS, TARIFF & PROMOTIONAL OFFERS Part-III

 
 

a. Rationalisation of Blackberry Tariff

13

 

b. Tablet Data Plan tariff for i-pad 3G services

14

 

c. Blackberry Plans & Tariff structure

15

 

d. iPad Data Plans & Tariff structure

17

5

BSNL MOBILE SERVICES PLANS, TARIFF ETC. Part-IV

 
 

a.

Special scheme “ Choose Your Mobile Number”

19

 

b.

Nesam Super Promotional Plan

20

 

c.

Nesam Prepaid Plan

21

 

d.

Bundling offer of SIM with FRC

22

 

e.

Persecond & Perminute Prepaid plan

24

 

f.

New SMS Packs

26

 

g.

Anbujodi Plan activation voucher

32

 

h.

Plan Validity Extn Student Plan

35

 

i.

200 SMS per day per SIM

35

 

j.

Prepaid plans & Tariff structure

36

 

k.

Validity Extension Vouchers

42

 

l.

CUG Facilities in prepaid services

46

 

m.

Special Prepaid/Post paid plans for Para Military and other armed forces

48

 

n.

Use of Multiple Boosters

52

 

o.

Express your heart through BSNL Tunes

55

 

p.

BSNL tunes in CDMA

56

 

q.

Watch TV Channels, Videos on the move

56

 

r.

Your Mobile is now Mobile TV

57

 

s.

UMS services on BSNL Mobile

58

 

t.

General Terms used in Mobile Services

59

 

u.

Blackout days

61

6

PREPAID/ POSTPAID 2G/3G DATA CARD TARIFF PLANS Part- V

 
 

a. Free Data Card

62

 

b. GPRS & EDGE Tariff applicable 2G & 3G Services

66

 

c. 3G Data Card under Post paid Services

68

 

d. 3G Data Post paid plans

68

 

e. Best Value Data plan / Trial pack

68

 

f. Longer validity data RCV in prepaid

69

 

g. Data Plan under 3G prepaid services

70

 

h. Data Topups under 3G

71

Mahatma Gandhi
Mahatma Gandhi

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work - he is the purpose of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him.

BSNL’s ASPIRATION

To be the leading Telecom Service Provider in India with global presence.

To create a customer focused organization with excellence in sales, marketing and customer care.

To leverage technology to provide affordable and innovative products/services across customer segments

To provide a conducive work environment with strong focus on performance

To establish efficient business processes enabled by IT

Dear BSNL Customer,

The hand book will guide you to get information on various BSNL services. The SMS Key words, SMS formats, general activation procedures for Prepaid Plans, Tariff & Bill details, BSNL Tunes, BSNL Live, Mobile TV and the current affairs more specifically in Tamilnadu Circle. General terms used in mobile services are also finding a place in this handout. This will be much useful for better understanding and utilisation of BSNL Mobile Services.

Why should you choose BSNL Mobile?

All major towns and cities are covered through our network

All major national and state highways are covered

National and International SMS facility

International roaming available for more than 300 networks across the world.

The facility of one number roaming across the country

Appropriate and reasonable tariff packages to suit every pocket

Absolute transparency in billing.

All regular features of cellular telephony, such as SMS as well as advanced features like MMS are available.

24 Hour helpline all across the country.

The only Mobile service available throughout the country including Jammu and Kashmir and North Eastern states like Arunachal Pradesh, Nagaland and Mizoram.

BSNL Service Plus:

BSNL provides a number of Value Added Services. These services helps BSNL serve you better & enhance the ease & quality of communication thus bringing global connectivity at your doorstep.

VAS Services:

Value Added Services SIM Based service SMS based Services

Group Messaging

Corporate Virtual Private Network

Friend and Family Talk

Unified Messaging Services: This provides Voice mail, FAX, e-mail, text to voice services

on your mobile phone. So stay in touch with your nears and dears by means you like the most.

Wireless Application Protocol (WAP): Surf WAP enabled websites on Internet using this service.

FACILITIES TO CUSTOMERS

BSNL is offering plenty of facilities to its customers. Answers for the day-to-day queries, plan change, activation of various STVs of their own etc. are detailed here for the benefit and use of customers.

DO YOU KNOW THE CURRENT PREPAID MOBILE PLANS?

You may like to know the prepaid mobile plans and its tariff that are currently available. You can simply send SMS with the following Key Words to 53733 and know the details.

Key Word

Plan /Tariff Details

PLAN

To know about the current prepaid mobile plans available

PLANSARALANANTSPECIAL

To know about the Saral Anant Special plan

PLANPERSECOND

To know about the Per Second plan

PLANPERMINUTE

To know about the Per Minute plan

PLAN2GSPECIAL

To know about the 2G Special plan

PLAN3GSPECIAL

To know about the 3G Special plan

PLANANBUJODISPECIAL

To know about the Anbu Jodi Special plan

PLANSTUDENT SPECIAL

To know about the Student Special Plan

PLANNESAM

To know about the Nesam plan

GET TARIFF/USAGE DETAILS ON YOUR OWN.

There are certain facilities/information which can be activated/obtained by you sending SMS TO 53733 with the following key words or to get the details in your mobile.

The Key Words are as follows:

   

Service in

Key Word

Facility/Information

which

applicable

AMT

To get Post paid Usage Charges

Postpaid

BILL

To get Previous Month Bill Amount

BISL/BISS/BISR

Plan Activation to Blackberry Services Plan

 

Data2G

To check GPRS Account Balance

Data3G

To check GPRS Account Balance

Prepaid

FFL

Activation of Friends & Family with one Land Line Number (Note-1)

FFE

Activation of Friends & Family with Land Line and/or Mobile Number (Note-2)

 

FFM

Modification FFE number (not for FFL) Charge @ Rs.5/- per number per modification

Prepaid

M3G25

Conversion of 2G Post paid Subscriber to 3G Postpaid

Postpaid

STVSMS

To get details of available STV Vouchers for SMS

 

STVVOICE

To get details of available STV Vouchers for Voice Calls

 

STVGPRS

To get details of available STV Vouchers for GPRS

Prepaid

STVDATA

To get details of available STV Vouchers for Data Card

ACT3G

2G customers to get 3G data speed

DACT3G

2G Customer to get back 2G data speed

IR<space>COUNTRY NAME

To know the operators of the country on International Roaming

Prepaid/

Postpaid

EMAIL<space>Mail_ID

To register email id for getting post paid invoices

Postpaid

Just dial the USSD Code and press Call Button in your mobile handset to get the following information.

Sl. No.

Details

Code

1

To know the Name of the plan, its validity and balance available

*123#

2

To know the details of the booster of the Group 1, 2 & 3

*124#

3

To Know the details of the ISD Boosters used

*124*2#

4

To know the data balance in ipad plan

*124*1#

STVs (Boosters) activation through SMS to 53733

(Note: For conditions of use of multiple boosters please refer to the inner pages where the detailed information is given)

Group 1- General applicable for both 2G & 3G

Name of the BOOSTER (STV)

MRP in

Validity in

Key word for activation

Rs.

Days

through SMS to

53733

Local calls On net @ Rs 0.10/ min

65

30

VOICE65

Local calls to any network @ Rs 0.30/min (2G & 3G)

61

30

VOICE61

Local & STD calls On net Rs 0.20 /min (2G & 3G)

47

30

VOICE47

Local video calls free 125 minutes (2G & 3G)

57

30

VOICE57

Local calls On-net Unlimited FREE

300

30

VOICE300

Local calls from BSNL Mobile to BSNL Mobile @ 10 p/min, Local calls from BSNL Mobile to Landline/WLL/Other network @ 49p/min

99

30

VOICE99

Local/STD Rs.1.00/3minutes(On-Net) and Rs.1.20 / 3 minutes (Off-Net)

28

30

VOICE28

Local/STD On-Net Night @ 5p/minute (11.00 p.m. to 06.00 a.m.)

35

30

VOICE35

Local Call Charges:

     

i) To BSNL Mobile network @ Re.0.10/min

ii) To landline/Wll/BSNL network

@ Re.0.49/min

290

90

VOICE290

iii) To other network (LL/WLL/Mobile) @ Re.0.49/min

Group II-Unlimited Local /STD Voice (applicable for both 2G & 3G)

Name of the BOOSTER (STV)

Key word for

53733

MRP in Rs.

MRP in Rs. Validity in Rs. activation through SMS to

Validity in

Rs.

activation through SMS to

MRP in Rs. Validity in Rs. activation through SMS to

151

7

VOICE151

Unlimited Local//STD on net 7 days (2G & 3G)

Unlimited Local//STD on net 30 days (2G & 3G)

501

30

VOICE501

Group III SMS (applicable for both 2G and 3G)

Name of the BOOSTER (STV)

MRP

Validity

Key word for activation through SMS to 53733

3000

Local+National+Roaming

36

30

SMS36

4500

Local+National+Roaming

46

45

SMS46

6000

Local+National+Roaming

56

60

SMS56

1500

Local SMS FREE

21

15

SMS21

Local/national SMS @

     

Rs.0.05/SMS

14

30

SMS14

Group IV GPRS (through SMs only & applicable to 2G only)

   

Validity in

Key word for activation through SMS to 53733

Name of the BOOSTER (STV)

MRP in Rs.

Days

15GB GPRS usage for 180 days

555

180

GPRS555

10GB GPRS usage for 30 days

270

30

GPRS245

3GB GPRS usage for 30 days

98

30

GPRS89

200MB GPRS usage for 3 days

14

3

GPRS13

100MB GPRS usage for 1 day

7

1

GPRS7

CHANGE OF PLAN from one plan to another through SMS to 53733

Sl.

No

Change of Plan From (Plan name)

To ( new plan name)

SMS key word (not case sensitive)

1

All old & current plans (including SA 1P/Sec, SA ALL@49,Generel 1p/sec,General all@49, Anbu Jodi,Nesam except Saral anant)

Saral Anant Special

MSARAL

2

All old & current plans (including SA 1P/Sec, SA all@49,Generel 1p/sec, General all@49, Anbu Jodi, Nesam except all@49)

Per minute plan

MMIN

3

All old & current plans (including SA 1P/Sec, SA all@49,Generel 1p/sec, General all@49, Anbu Jodi, Nesam except 1p/sec)

Per second plan

MSEC

4

All old & current plans except 2G Special

2G Special Special

MSPECIAL2G

5

All old & current plans except 3G Special

3G Special Special

MSPECIAL3G

KNOW YOUR DATA USAGE

3G Data customers can get the data usage by sending SMS either from his Data Card or ipad, if they support SMS facility, or, from their BSNL or any other Operator mobile numbers by sending SMS, as detailed below:

Instrument from where SMS is to be given.

SMS keyword

SMS to be sent to

Remarks

From DATACARD / IPAD

DATA3G

53733

Free

From IPAD

*124*1#

Press call/ Enter button

 

From BSNL mobile number

DATA3G<space>mobile

   

number of the DATA CARD/ iPAD in 10 digit

53733

Free

From mobile number of any operator

DATA3G<space>mobile

 

Chargeable as per the

number of the DATA CARD/ iPAD in 10 digit

9442253733

customer’s plan with his operator

Customer need not remove the SIM from Data Card/ iPAD and put it in his mobile/ iphone to check the usage.

CHANGE OF VOICE PLAN THROUGH SMS INTRODUCED.

SMS based change of GSM voice plans under 2G & 3G Postpaid services introduced in Tamilnadu LSA (including CHTD) with effect from 01.08.2011 and this is an additional facility to the existing procedure of submitting a written request at CSCs for any change of plan. The details are given below:-

i) Plans eligible to change through SMS:- (1) Plan 99, (2) Plan 175, (3) Plan 225, (4) Plan 325, (5) Plan 525, (6) Plan725, (7) Plan1500.

ii) Procedure to change the Plan through SMS:- The customer has to originate SMS from the mobile to which the plan change is required.

SMS to be given to 53733 as below:

(1) To change the Plan: CHG<space><Old Plan name><space><New Plan name> For example, CHG PLAN-325 PLAN-525 (For changing from Plan-325 to Plan-525). If the request is in order, a reply message will be sent to the customer as follows:

“Your request for change of PLAN from PLANXXX to PLANXXX is received. For confirmation pl send SMS PLANXXXY to 53733-BSNL MOBILE.”

After getting the above reply SMS, the confirmation SMS is to be given to 53733 by the customer as described above.

(2) If the request is not in order, a reply message will be sent to the customer as follows:

“Dear Customer, Your request for change of tariff plan is regretted due to …………………. Pl contact on toll free 1503 or visit CSC-BSNL.

(3) After successful Plan change, an SMS will be sent to the customer as follows:

“Dear Customer, Your tariff plan has been changed to PLANXXX. BSNL.

iii)Plan change processing details:

Thank You. –

The plan change request will be effected within 24hrs after receipt of SMS of plan change.

The customer can opt for the SMS based plan change once in a calendar month.

There is no charge for change of plan through SMS.

ARE YOU AN ENNANBAN SUPER PLAN CUSTOMER? DO YOU WANT TO CHANGE THE LANDLINE TELEPHONE NUMBER UNDER FRIENDS & FAMILY?

Change of Landline telephone number under FFL in Ennanban Super Plan of 2G prepaid mobile services is allowed subject to the following conditions in Tamilnadu LSA (incl. CHTD) with effect from

26.08.2011.

1. Customer has to send SMS to 53733 for change of FFL number as FFLM<space>Old number<space>New number.

2. Minimum balance of Rs.50 is to be maintained at the time of sending the SMS request. If minimum balance is available, FFLM will be executed and Rs.5/- will be deducted for the change.

3.

If minimum balance is not available, a reply SMS from Trichy IN will be sent to the customer with a request to top up the amount with minimum Rs.50/- or above.

4. Customer can change the FFL number once in THREE months only. If any request is received from the customer before the expiry of 3 months period, a reply SMS will be sent by IN as follows:

“Dear Customer! Your SMS request is rejected as you are eligible to change your FFL number on or after xx-xx-xx(dd/mm/yy)”

To begin with, this change of FFL facility is being implemented for Ennanban Super in 2G prepaid mobile services in TN LSA (incl. CHTD)

Note: The existing procedure for changing FFL number through CSCs on written request is withdrawn.

WHY STAND IN A QUEUE? ONLINE BILL PAYMENT, HASSLE FREE NOW!

Pay bills online:

You can avail online payment facility logging on to our web: www.bsnl.co.in you can view the latest bills and pay them online. You can get duplicate bill online for any mobile post-paid connection. Mobile prepaid online recharge, top-up and flexi-top-up are also available.

General/Corporate Customers of BSNL can access these features by following three simple steps, viz. Register, Add a Phone account and view & pay bills online.

A new Value Added Service introduced

BSNL’s Bharatberry

BSNL launched the services viz. Bharatberry [Push E-mail & PIM (Personalized information Management) Sync. services] on 14.11.2011.

Bharatberry service allows you to:

get email pushed to your mobile phone from virtually any of your email accounts

perform synchronization of your Contacts, Calendar, Notes and Tasks etc. across your mobile phone and Bharatberry server

To use this service, you should have a mobile phone enabled with GPRS or WIFI or 3G service for internet connectivity.

Push Mail Service:

What to do with the BharatBerry Push Mail?

The Bharat Berry Push Mail Client allows you to perform all of the following from your mobile phone:

Keep your remote email inbox in sync with the Bharat Berry Push Mail Client inbox

Compose and send emails

Receive push email notifications which inform you of new emails on your mobile phone without you having to explicitly ask for new email

Read, delete, reply, forward, or flag emails

View attachments through the native browser of the phone (support varies based on phone model)

Detect URLs in your emails and go to them directly on your mobile phone

Call the sender of a received email, if the sender is stored in your contacts list with a phone number

Work offline

How to get push email on your phone?

While installation, try to download the push client in your mobile device, once it is successfully downloaded check the Bharat berry push client icon on the menusinstallations /Downloads of the device and click on it. It prompts you to enter the user name and password to authenticate and you will be able to view your emails on the device.

You can map multiple mail accounts in your handset by using Bharat berry service. The maximum number of mail IDs that can be configured is 10.

PIM (Personalized Information Management) Sync. Service:

You can sync your contacts, calendar, tasks and notes.

Yes, using Bharat berry PIM sync Client, you can synchronize the contacts, calendar, tasks and notes that you have in your mobile phone (not the configured email account) with the Bharat berry server.

Bharatberry Services - Subscription Charges:

Push mail is Rs.50/- per month

PIM sync is Rs.50/- per month.

Combo (Push Mail & PIM Sync.) is Rs.80/- per month

Data Charges as per existing rates also apply.

How to install Bharatberry (Push Mail Client & PIM Sync) in mobile Handsets?

Please check your handset for the internet connectivity thro‟ GPRS or WiFi or 3G Service.

1. Send SMS as „SUB BB‟ to 51123

2. You will receive a link through SMS

3. Click on the link, a page will open with the list of manufacturers in it. Select the appropriate manufacturer (eg . Nokia or Blackberry) as per your handheld device

4. Once you have selected the manufacturer, a page will appear with the list of models in it, select the appropriate model of your handheld device

5. Next it will prompt you to select the plan. Click on the plan which you would like to subscribe, E.g. if you require only PIM Sync then check the PIM Sync radio button, if you require only mail client service then check the push client radio button, and if you require both then check the Combo plan radio button. After selecting your plan, check the checkbox near "I accept the terms and conditions", then click “subscribe selected services" button

6. A window will appear asking for your First Name, Last Name and email ID. These details are for record purpose only. After entering your details, click on Proceed

7. If you have selected Push Mail service or Combo service, you will be asked to type the email account details (email Id and password), which you would like to set up on your handheld device, in the next page

8. Configure all the email ID /port settings in the next page and click on test and apply settings to confirm you that your settings has been configured successfully

9. Click on the provided links to install the PIM Sync and Push mail client application to your device

10. click download option to download the application

Steps to install BSNL Bharatberry (Push Mail service & PIM Synch) in Blackberry Device

First check the GPRS/WIFI connectivity by accessing any internet site

Step 1: Send SMS as SUB BB to 51123

Step 2: A reply message will be received with a thank you note and a link on it

Step 3: Click on the link.

Step 4: A Page will open which will have a option to select the manufacturer, select the appropriate manufacturer (eg . Nokia or Blackberry whichever model you have )

Step5 : Select the Model of the handset.

Step6: Then it will prompt you to select the plan, click the box near by the PIM synch for only PIM Synch , if not then click the push client option or click Combo plan for both PIM

synch and push client and then

then click “ subscribe selected services‟

click on the box nearby “ I accept the terms and conditions”

Step7: It will get the confirmation whether you want to get a 1 month free trial , then click yes

Step8: You get a window page to key in the first name and last name and email id to enter, enter the details and click on “ Proceed”

Step9: If you have selected Push Mail service or Combo service the next page is to type the email id and the password of which you would like to receive the mails in your handset.

Step10 : Configure all the email ID /port settings in the next page and click on test and apply settings to confirm you that “ your settings has been configured successfully”

Step11 : Click on the link below to install the PIM Sync and Push mail client application as per the OS version of your blackberry device

{{

“For

OS version 4.2 – 4.6 “then click PIM

synch

, then click on push client

For OS version 4.6 above” then

click PIM

synch, then click on push client

}}

Note: If you are using Blackberry device please type in the new text message {myver [spacebar]} it will provide you the device software version.

Step12 :click download option to download the application

For further details please log on to http: tamilnadu.bsnl.co.in or www.bsnl.co.in or call 1503.

PRODUCT & PRICING ACTIVITY

November 2012 i-PAD data plans are renamed as “Tablet plans”

All i-Pad data plans will henceforth be called as Tablet Plans within Tamilnadu LSA (including CHTD). All other terms and conditions will remain same.

October 2012

Tariff

rationalised:

The revised tariff is given below:

a) Plan wise tariff

of

Blackberry

services

under

GSM

mobile

services

has

been

   

Post

Prepaid

 

Free Data Use

Usage

paid

 

Charge

Sl. No.

Plan Name

FMC

in Rs.

MRP of

STV in

Existing

Revised

Beyond free

limit

Rs.

Re./10KB

         

Unlimited e-mails (POP/MAP) + Instant

 

i.

BIS-P-III

(Regular BIS)

999

991

Unlimited

Messaging + Internet Browsing + Off-Devices GPRS upto 2 GB

0.05

         

Unlimited e-mails (POP/MAP) + Instant

 

ii.

BES-P-III

875

NA

Unlimited

Messaging + Internet Browsing + Off-Device e-mails

0.05

FMC= Fixed Monthly Charges, STV = Special Tariff Voucher

 

Service tax as applicable extra. GPRS usage upto 2GB per month is free with BIS Plan-III. GPRS usage beyond 2GB, is chargeable @ Re.0.05/10Kb.

Unlimited Internet Browsing access limited to Blackberry smart phones

 

New Prepaid Blackberry Plans with STVs of 7 / 90 / 180 days validity can be activated by sending SMS message to 53733

S.No

 

Validity in days - 7

Name of Plan

MRP Rs.

Format for sending SMS.

 

1 BIS Lite

89

BISL91

 

2 BIS social

88

BISS88

3 BIS-C

 

109

BISC109

 

4 BIS regular

276

BISR276

   

Validity in days - 90

 

1 BIS Lite

939

BISL939

 

2 BIS social

938

BISS938

3 BIS-C

 

1213

BISC1213

 

4 BIS regular

3144

BISR3144

   

Validity in days - 180

 

1 BIS Lite

1865

BISL1865

 

2 BIS social

1864

BISS1864

3 BIS-C

 

2427

BISC2427

 

4 BIS regular

5956

BISR5956

Tablet Plan Tariff for i-pad:

Tariff for 3G i-PAD data plans within Tamilnadu LSA (including Chennai Telephones Area) applicable with effect from 01.11.2011 is given below:-

A. Prepaid Plans:

Sl. No

Particulars

 

Tariff

1

32K Micro SIM & Activation in Rs.

30

2

MRP of FRC in Rs.*

70

3

Starter Pack in Rs.*(SIM cost+FRC cost)

100

4

Free Usage with Activation

200 MB to be utilized within 30 days from the date of activation

5

Initial Plan Validity

30 days

6

Data Usage Charges

As per i-PAD Data RCVs

 

7

Voice Call/Video Call/SMS Charges

As per 3G prepaid base tariff applicable to 3G data plans (ie)3G Special plan

8

Recharge/Top-Up

All Top-Ups/STVs are allowed

 

iPad data RCVs

9

MRP of Recharge vouchers (RCV) in Rs.*(through C-TOP-UP)

1001

752

103

10

Bundled Free Data Usage

9GB

6GB

1GB

   

30

   

11

validity

days

30 days

1 day

12

Data usage charges beyond free usage

4p/10KB

 

* MRP is inclusive of service tax @ 10.30%. The existing iPAD RCVs 999, 599 and 102 thru Ctopup are withdrawn from 23.59 hrs of 31.10.11 and new RCVs 1011, 752, 103 are introduced from 00.00 hr of 01.11.2011.

B. Post paid Plans:

Sl. No

Particulars

Tariff

1

Activation charges in Rs.

100

2

FMC in Rs.

1000

3

Bundled Free Data Usage

9GB

4

Validity

One month

5

Charges beyond free data usage

4p/10KB

6

Voice Call/Video Call/SMS Charges

As per 3G post paid base tariff (plan99) applicable to 3G data plans

The existing FMC 999 plan in Post paid services is withdrawn from 31/10/2011 and FMC 1000 plan is introduced from 01.11.2011.

i)

Usage of the above i-PAD data RCVs will increase both the main account validity and plan validity.

ii)

The free data usage will also be available while national roaming.

iii)

The current 3G DATA RCVs ( like 101, 202, 403, 607, 716, 1251(751), 1801(1261),

2251(1576), 2003, 2502, 3002, 3102 & 5003) are not applicable to these iPad DATA Plan customers and vice-versa. DATA TOPUP vouchers 191,105 & 353 (during iPad data validity) are applicable for i-PAD plan

customers also.

BlackBerry SERVICES

BSNL’s Plans & Tariff structure

BlackBerry ® Limited Tariff Plans Under 2G & 3G in post paid services:

Sl. No.

Particulars

BIS P-1

BIS P-II

1

Fixed Monthly Charges for BlackBerry in Rs

299

499

2

Free data usage Kb/month (Home LSA)

Nil

2000

3

Usage charges beyond free limit in Rs. / 10KB (Home / Roaming)

0.30

0.04

Note:

1. For voice plan, the customer can choose any plan out of post paid plans with Fixed Monthly Charges (FMC) for Rs.225 and more.

2. Service Tax as applicable will be charged extra.

3. Free data usage does not include roaming usage under limited plan.

BlackBerry Unlimited Tariff Plans under 2G

Sl. No. Plan Details Free Data Usage Internet Access Postpaid Prepaid 1 FMC/FRC BlackBerry ®
Sl. No.
Plan Details
Free Data Usage
Internet Access
Postpaid
Prepaid
1 FMC/FRC BlackBerry ® Messaging
Bundle plan in Rs [BIS Lite]
Unlimited
Not allowed
299
271
e-mail
2 FMC/FRC BlackBerry ® Social
Networking Bundle plan in Rs [BIS Social]
Unlimited instant
Not allowed
299
270
messaging
Unlimited emails
3 FMC / FRC Plan BIS-C in Rs.
(POP/IMAP)+Instant
Allowed*
362
399
Messaging
*Unlimited Internet Browsing-access is only available when browsing is done using BlackBerry Smartphone, Blackberry
browser and APN
FMC= Fixed Monthly charges, STV= Special Tariff voucher with validity of 30 days

1. Charges for other Tariff Items as per selected plan

2. Service Tax as applicable will be charged extra in case of post paid.

BlackBerry 3G

BlackBerry Unlimited Tariff Plans

b) Plan wise tariff

   

Post

Prepaid

 

Free Data Use

Usage

paid

 

Charge

Sl. No.

Plan Name

FMC

in Rs.

MRP of

STV in

Existing

Revised

Beyond free

limit

Rs.

Re./10KB

         

Unlimited e-mails (POP/MAP) + Instant

 

i.

BIS-P-III

(Regular BIS)

999

991

Unlimited

Messaging + Internet Browsing + Off-Devices GPRS upto 2 GB

0.05

         

Unlimited e-mails (POP/MAP) + Instant

 

ii.

BES-P-III

875

NA

Unlimited

Messaging + Internet Browsing + Office e- mails

0.05

FMC= Fixed Monthly Charges, STV = Special Tariff Voucher

 

Service tax as applicable extra. GPRS usage upto 2GB per month is free with BIS Plan-III. GPRS usage beyond 2GB, is chargeable @ Re.0.05/10Kb.

Unlimited Internet Browsing access limited to Blackberry smart phones

 

GPRS usage upto 2GB per month is free with BIS Plan-III (BIS Regular). GPRS usage beyond 2GB, is chargeable @ Rs.0.04/10KB.

Unlimited Internet Browsing-access is only available when browsing is done using BlackBerry Smartphone, Blackberry browser and APN

No additional charges to be levied for 3G Prepaid and Postpaid blackberry services until further order.

Blackberry unlimited tariff plan BIS-C at Sl. No.3 above is not allowed under 3G.

New Prepaid BlackBerry Plans with 7/90/180 days Validity

Sl. No.

Plan Name

STV price in Rs. (MRP) inclusive of ST

 

Validity in days--->

7

90

180

i)

BIS Lite

91

939

1865

ii)

BIS social

88

938

1864

iii)

BIS-C

109

1213

2427

iv)

BIS regular

276

3144

5956

iPad Data (Tablet) Plans & Tariff

iPad Prepaid Plans:

Sl. No

Particulars

 

Tariff

1

32K Micro SIM & Activation in Rs.

30

2

MRP of FRC in Rs.*

70

3

Starter Pack in Rs.*(SIM cost+FRC cost)

100

4

Free Usage with Activation

200 MB to be utilized within 30 days from the date of activation

5

Initial Plan Validity

30 days

6

Data Usage Charges

As per i-PAD Data RCVs

 

7

Voice Call/Video Call/SMS Charges

As per 3G prepaid base tariff applicable to 3G data plans (ie)3G Special plan

8

Recharge/Top-Up

All Top-Ups/STVs are allowed

 

iPad data RCVs

9

MRP of Recharge vouchers (RCV) in Rs.*(through C-TOP-UP)

1001

752

103

10

Bundled Free Data Usage

9GB

6GB

1GB

   

30

   

11

validity

days

30 days

1 day

12

Data usage charges beyond free usage

4p/10KB

 

* MRP is inclusive of service tax @ 10.30%. The existing iPAD RCVs 999, 599 and 102 thru Ctopup are withdrawn from 23.59 hrs of 31.10.11 and new RCVs 1011, 752, 103 are introduced from 00.00 hr of 01.11.2011.

iPad Post paid Plans:

Sl. No

Particulars

Tariff

1

Activation charges in Rs.

100

2

FMC in Rs.

1000

3

Bundled Free Data Usage

9GB

4

Validity

One month

5

Charges beyond free data usage

4p/10KB

6

Voice Call/Video Call/SMS Charges

As per 3G postpaid base tariff (plan99) applicable to 3G data plans

iv)

Usage of the above i-PAD data RCVs will increase both the main account validity and plan validity.

v)

The free data usage will also be available while national roaming.

vi)

The current 3G DATA RCVs ( like 101, 202, 403, 607, 716, 1251(751), 1801(1261), 2251(1576), 2003, 2502, 3002, 3102 & 5003) are not applicable to these iPad DATA Plan customers and vice-versa.

vii)

DATA TOPUP vouchers 191,105 & 353 (during iPad data validity) are applicable for i-PAD plan customers also.

PRODUCTS & PRICING ACTIVITIES

January 2012

Extension of GSM based FWP promotional offer:

Promotional offer of GSM based FWP has now been extended and valid upto 05.05.2012 in Tamilnadu LSA (incl. CHTD). There is no change in all other terms and conditions including the activation procedure.

Promotional offer of IFWT under CDMA:

BSNL Corporate Office has re-launched promotional offer of IFWT under CDMA Prepaid Services from 01-01-2012 to 31-03-2012 ( 90 days).

The salient features of the promotional offer are enumerated below:-

Sale price of IFWT ( New)

Sale price of recovered IFWT : Rs.250

Talk time

Full talk time equal to MRP on all recharge coupon vouchers.

50% Extra talk value on all Topups and Flexi Topups.

: Rs.900

: Rs.200/month for 8 months (BSNL net work only)

Revision in tariff of C-top-up SIM

The minimum transaction requirement per month for C-Top-up SIMs for availing the special tariff is reduced from Rs.3000 to Rs.1000 per month for urban retailers also. The special tariff is for those channel partners as per the list that will be provided by Sales wing every month. All

other existing terms and conditions will remain same.

December 2011

SPECIAL SCHEME “CHOOSE YOUR MOBILE NUMBER” LAUNCHED

BSNL Tamilnadu Circle has launched a special scheme called “Choose Your Mobile Numberin GSM prepaid service w.e.f. 16.12.2011. Under this scheme a customer can select his/her mobile number out of the list of about one lakh numbers available.

Customers can logon to website http://tamilnadu.bsnl.co.inand go to the page of “Choose Your Mobile Numbers” by mouse click on the link available in the web page. Select the prepaid mobile number in the list under Choose Nos.” A PIN number (Personal Identity Number) with 7 digits will be generated and sent to the customer on the mobile number entered in the web-page. Customer needs to input the 7 digit PIN to confirm the selection of the Mobile Number.

Also, SMS option for selecting the normal mobile number is available for customers. BSNL customers should send SMS to 53733 and Non-BSNL customers should SMS to 9400012345. Any BSNL customer can get the list of spare numbers by sending SMS “NLIST XXXXX” to 53733 in which, XXXXX can be any 3

to 5 ending digit. A list of 10 spare numbers with matching XXXXX will be sent to the mobile number from which the request is initiated.

Or “NLIST” to 53733. In this case, any 10 spare random numbers will be sent.

For reservation of GSM numbers the Customer has to text as “CONF <number chosen>”to 53733 (BSNL) or 9400012345 (Non-BSNL).

The number selected will be reserved for the subscriber for 72 hours within which the customer has to activate the selected number by approaching the nearest Customer Service Centre; otherwise, the reserved number will be cancelled and taken back to the spare list.

NEW VOICE STV (BOOSTER) 152 & 611 ARE INTRODUCED.

Two new Voice STVs (Boosters) of MRP 152 & 611 through C-TOP-UP in 2G/3G Prepaid mobile services in Tamilnadu LSA (including Chennai Telecom District) with effect from 24.12.2011.

The details are given below:-

Name of the STV/Booster*

MRP of STV (inclusive of S.Tax)

Validity in Days

Local & STD Voice Calls On-net 10p/Min & Off-net 30p/Min

152

30

Local calls to any Network @ 30p/Min

611

365

*within Home LSA

These STVs/Boosters are made available to all 2G/3G prepaid customers under Group I in Multiple Boosters.

A PROMOTIONAL PLAN - NESAM SUPER BUNDLED WITH FRC801 INTRODUCED.

NESAM SUPER (FRC801) prepaid plan in 2G/3G services has been offered as promotional plan for 90 days from 09-12-2011 to 07-03-2012. This plan is applicable in Tamilnadu Circle LSA including Chennai TD area.

The tariff details are given below.

Sl.

   

No.

ITEM

DETAILS

1

Basic SIM

Rs.20/- or Rs.59/- as per customer choice at CSCs. Rs.20/- at Franchisee‟s network.

2

MRP of the FRC

Rs.801/- bundled with SIM cost at CSCs. Rs.801/- thro‟ C-TOP UP at Franchisee‟s network.

2a

Initial Free talk value

Customer will get 100% Talk value equal to the First Recharge done i.e. Rs.800 as free and no activation charges levied. The free talk value will be used for voice call alone and is to be utilized within 6 months from the date of activation. The balance amount, if any, will be nullified after 6 months.

3

Validity

Life time (Minimum topup Rs.200/- every 6 months). Topup of

   

Rs. 10/- & above also extends validity proportionately as is permitted in other plans

3a

Initial Plan validity Grace Period

180

days GP1-15days. GP2-Not Available

3b

Tariff validity

One year. After one year, the customer will be placed in the Life time base plan (i.e. SaralAnanth Special)

4

Call charges

4a

Local/STD/Roaming

1ps/sec to BSNL; 1.2ps/sec to other networks

4b

ISD

As per 2G Special Plan

4c

Incoming while on roaming

As per “PER SECOND PLAN”

5

SMS Chrages

5a

Free SMS

200

local SMS per month*for first six months

5b

Charges beyond free limit

Local/National=Re.1, ISD=Rs.5/-

6

Friends & Family Charges

 

6a

F&F Numbers

Any 5 numbers of any Network (within TN LSA)**

6b

F&F charges (On-net)

 

20p/min

6c

F&F charges (Off-net)

 

40p/min

6d

Change of F&F Nos.

Rs.5/- per change per number***

 

Reduced tariff during

 

7

night time i.e.11.00 PM to 06.00 AM.

20 Ps/Min for BSNL Network Nos and 40 Ps/Min for Other Network Nos

8

All other charges

As per 2G Special prepaid plan

9

STV applicability

All STVs are allowed except STV 49 & STV 62

 

Data RCV

 

10

applicability

All 2G/3G data RCVs are applicable

11

Plan Migration

Not allowed at present

This plan is available for MNP port-in customers also.

Customers should be suitably advised to topup, in order to make Video call/National SMS during initial validity period, since the free talk value is for Voice calls only and FREE SMS is for Local SMS only.

**The customer has to register all the 5 F & F numbers by sending SMS to 53733 as FFE<space><1st number><space>< 2ndnumber><space><3rdnumber><space>4th number><space><5th number> and *** For change of FFE numbers, SMS to 53733 as FFM <space><old number ><space>< New number>

FFE number can be Landline/ Fixed WLL/WLL with limited mobility / RUIM /GSM Mobile, all within TamilNadu LSA (incl CHTD) of any Operator. Except for the mobile numbers, for Landline/ Fixed WLL/ WLL with limited mobility, the STD code of the station should be prefixed.

Since the customer will be placed in SA Special plan after one year, the existing 5 F&F nos will be nullified and F&F nos. as applicable to Saral Ananth Special plan are to be re-registered. Charges will be as per SaralAnanth Special plan.

NESAM PREPAID PROMOTIONAL PLAN OFFER EXTENDED.

“NESAM” promotional plan in 2G prepaid mobile services got extended for a further period of 90 days from 16.12.11 to 14.03.12. This plan is applicable in Tamilnadu Circle LSA including Chennai Telephones Area.

Details of the Promotional Plan Activation Voucher 198 to NESAM plan:

Talk Value : NIL

The 198 Plan Activated customer will be governed by all terms and conditions related to validity, F&F etc., as applicable to NESAM Plan only.

Validity of the eligible customer on activation of 198 voucher to NESAM will be 180 days irrespective of current validity. After the initial validity period of 180 days, Monthly recharge condition of NESAM plan is applicable.

Existing F&F numbers ( & FFL number wherever applicable) in the old plan will NOT be carried forward to NESAM plan.

However, the customer has to register afresh the FIVE numbers ( any network ) by giving SMS as

FFE*<space><1st number><space>< 2ndnumber><space><3rdnumber> <space><4 th umber><space> <5th number> .

For change of F&F numbers, SMS to 53733 as FFM <space><old number ><space>< New number>

FFM stands for modification of F&F no.

*FFE number can be Landline/ Fixed WLL/WLL with limited mobility / RUIM /GSM Mobile, all within Tamil Nadu LSA (including Chennai TD) of any Operator. Except for the mobile numbers, for Landline/ Fixed WLL/ WLL with limited mobility, the STD code of the station should be prefixed.

All the existing 2G/3G customers of Saral Anant Special , Vinadi Special/Per Second Plan, all@49 special/Per Minute Plan,2G Special, Student Special, Excel Anant, New Excel Anant, Excel Student, Kurinji & Wonder plus, En-Nanban, En-Nanban Super, MegaSuper, Vasantham, ANBUJODI Special and 3G Special are eligible to use this Plan Activation voucher.

Customers, who opt NESAM plan through Plan Activation Voucher 198, will be extended all the features of NESAM plan.

On Activation of NESAM plan, the talk value available in the old plan will be carried over to the NESAM plan.

Existing Booster/STV cards or coupons activated while in the old plan will be valid on Activation to NESAM plan.

The 198 STV will be only on C top up.

(For the Nesam Plan details see page No.33)

November 2011

Bundling offer of SIM with FRC under prepaid Mobile services (Applicable only at CSCs) introduced:

Only at CSCs in Tamilnadu Circle the Bundling of 2G/3G prepaid plans with FRC has been permitted w.e.f. 05.12.2011. Henceforth, the 2G (MRP Rs.20) and 3G (MRP Rs.59) SIMs are renamed as 32K SIM and 128K SIM and there is no change in the sale price of SIM Card. i.e. 32K SIM cost Rs.20 and 128K SIM cost Rs.59 only.

Customer has to opt for a plan (currently offered), while purchasing a 32K SIM or 128K SIM at CSCs. The MRP of the bundled SIM+FRC is given below:-

Name of the current plans on offer

MRP in Rs. If opted with 32K SIM+FRC

MRP in Rs. If opted with 128K SIM+FRC

Saral Ananth Special -FRC 15

35

74

Per Second Plan

-FRC 42

62

101

Per Minute Plan

-FRC 48

68

107

2G Special

-FRC 111

131

170

AnbuJodi special

-FRC 34

34*

93

Student Special

-FRC 39

59

98

Nesam

-FRC 29

49

88

3G Special

-FRC 120

-

179

*Since 32K SIM is free for Anbujodi plan at CSCs.

All the freebies and other offers (if any), will be allowed from the date of creation. Hence, CSCs shall inform the customer to initiate first call (*123#) immediately without fail, in order to avail the freebies fully. If the first call is NOT originated within 15 days, from the date of creation, the number will be deactivated.

Following revision of prepaid tariff under 2G&3G mobile services in Tamilnadu LSA (including CHTD) has been implemented w.e.f. 17.11.2011

(i)

Reduced call charges on two BSNL Local numbers revised from existing Rs.0.20/Min to Rs.0.30/Min under “2G Special, 3G Special and Anbujodi special” prepaid General Plans.

(ii)

SMS* charges under “2G Special,3G Special and Anbujodi special” plans are revised (a) to uniform Rs.0.60 per Local SMS and Rs.0.70 per National SMS and (b) Local/National SMS charges while national roaming revised to Rs.0.70 per SMS. (*Any Network)

All other terms and conditions will remain same.

Merger of the (old) Saral Anant (I) plan customers (including GP1 and GP2) into Saral Anant Special (corresponding GP1 and GP2 of Saral Anant Special) plan has been implemented in Tamilnadu Circle with effect from 19-11-11.

On merger into Saral Anant Special Plan,

i) the existing validity,

ii) 2F&F BSNL Local numbers and one STD number and

iii) Activated STVs (or boosters) if any, will be carried forward in the case of Active & GP1 customers of (old) Saral Anant(I) plan.

Concessional national roaming call charges withdrawn from the tariff of STVs 49 & 62 applicable to SaralAnanth special Plan customers in 2G/3G prepaid mobile services in Tamilnadu LSA (including Chennai Telecom District) w.e.f 21.11.2011. The details are given below:-

Saral Ananth Special (current Plan) customers only can avail the following special tariff using STV49 / STV62 for 365 days.

Sl.

Particulars

   

No

“STV49”

“STV62”

1

MRP of STV(incl. of S.Tax) in Rs.

49

62

2

Free Usage in Rs.

Nil

Nil

3

Tariff Validity

365 days

365 days

4

O/G Call charges (Home LSA)

   
 

(a)Local On-net

49p/Min

1p/Sec

 

(b)Local Off-net

49p/Min

1.2p/Sec

 

(c )STD On-net

49p/Min

1p/Sec

 

(d)STD Off-net

49p/Min

1.2p/Sec

5

O/G Call charges (National Roaming)

   
 

Local/STD On-net/Off-net

As per Base tariff plan of the customer(i.e. SaralAnanth Special)

As per Base tariff plan of the customer(i.e. SaralAnanth Special)

6

All other charges as per plan

Note: STV49/STV62 will come under Group I in Multiple Boosters for 2G/3G prepaid mobile services.

Existing customers who have already activated (i.e. upto 23:59 Hrs of 20.11.2011) the above STVs, will continue to enjoy the concessional national roaming tariff till the expiry of the tariff validity period. All other terms and conditions will remain the same.

1p/sec Vinadi Special & All @ 49 Special plans have been renamed as “Per Second Plan” & “Per Minute Plan” w.e.f. 11.11.11 with revision of tariff which is applicable in Tamilnadu including Chennai Telephones District Areas.

Details of the Revised “Per Second Plan” and “Per Minute Plan”

 

Existing

Revised

Existing

Revised

Plan Name >>>

(1p/Sec)

Per Sec.

(all @ 49)

Per Min.

 

Vinadi

     

Special

Plan

special

Plan

Home LSA

       

Voice Call Charges

Ps/Sec

Ps/Sec

Rs. /Min

Rs./Min

Local On-net

1p/Sec

1.0p/Sec

0.49

0.49

Local Off-net

1p/Sec

1.2p/Sec

0.49

0.59

Reduced call charges on 2 BSNL Local numbers

0.20

0.30

0.20

0.30

(Rs./Min)

       

STD On-net

1p/Sec

1.2p/Sec

0.49

0.59

STD Off-net

1p/Sec

1.2p/Sec

0.49

0.59

Reduced call charges on 1 BSNL STD number

       

(Rs./Min)

0.30

0.30

0.30

0.30

SMS (Rs./SMS)

       

Local

0.60

0.60

0.49

0.60

National

0.60

0.70

0.49

0.70

International

5.00

5.00

5.00

5.00

National Roaming

       

Voice Call

Ps/Sec

Ps/Sec

Rs./Min

Rs./Min

Local On-Net

1p/Sec

1.2p/Sec

0.49

0.59

Local Off-net

1p/Sec

1.2p/Sec

0.49

0.59

STD On-Net

1p/Sec

1.2p/Sec

0.49

0.59

STD Off-net

1p/Sec

1.2p/Sec

0.49

0.59

Incoming Call

1p/Sec

1.2p/Sec

0.49

0.59

SMS (Rs./SMS)

       

Local SMS

0.60

0.70

0.49

0.70

National SMS

0.60

0.70

0.49

0.70

International SMS

5.00

5.00

5.00

5.00

Incoming SMS

Nil

Nil

Nil

Nil

All Other Charges as per plan

(1p/Sec)

(1p/Sec)

(all @ 49)

(all @ 49)

All other terms and conditions will remain the same.

Vinadi (1p/Sec) special plan with FRC 42 and all@49 special plan with FRC48 stands withdrawn w.e.f 23:59 Hrs of 10.11.2011.

Henceforth, FRC 42 & FRC 48 shall enroll the new customers into “per Sec” plan and “per Minute” plan with effect from 11.11.2011.

Migration of exisintg subscribers under General Vinadi &

General all@49 & Saral all@49 to Per Min plan:

Saral Vinadi to revised Per Sec plan and

3.

Active,GP1 & GP2 subs: All the customers in Active ,GP1 & GP2 under

General Vinadi, Saral

Vinadi plans, Generalall@49, Saralall@49 plans shall be migrated to Revised Per Sec plan & Per Min plan active/GP1/GP2 status respectively, in phased manner from 11-11-2011.

4.

Henceforth, the plans eligible to form CUG is “Per Sec” and Per Minute” Plans only, w.e.f

11.11.2011.

All the existing CUG customers in plan I & II shall be migrated to revised Per Sec plan

& Per Min plan on 11-11-11.

5.

The above procedure shall also be applicable to the plans like: NOKIABUNDLED, SARAL BPL VINADI and FWP plans.

6.

There is no change in the existing procedure to migrate to these two revised plans viz., “Per Sec” and Per Minute” by sending SMS to 53733 except the SMS Key word “MSEC” (instead of MVINADI) and “MMIN” (instead of M49) w.e.f 15.11.2011.

7.

NEW SMS packs (via C-TOP-UP & through SMS) applicable to 2G & 3G prepaid mobile services, for use in Home LSA and also on roaming are introduced in Tamilnadu LSA (including CHTD in 2G only) with effect from

17-11-2011.

The details are given below:-

 

MRP in

 

Amount to be deducted in IN while activating thru SMS (Rs.)

Format for sending SMS to

53733

 

Rs.

Validity in

Particulars

(incl. of

S.Tax)

days

Remarks

3000

         

Local+National+Roaming

36

30

32.64

SMS36

NEW

4500

         

Local+National+Roaming

46

45

41.70

SMS46

NEW

6000

         

Local+National+Roaming

56

60

50.77

SMS56

NEW

         

Continue to

exist with

revised 1500

1500 Local SMS FREE

21

15

19.04

SMS21

Local

from1000

Local

Local/national SMS @

       

Continue to

Rs.0.05/SMS

14

30

12.69

SMS14

exist

2000

Local&1000

         

Local/National SMS FREE

53

30

48.05

SMS53

withdrawn

1000

Local&500

         

Local/national SMS FREE

32

15

29.01

SMS32

withdrawn

Note: The existing SMS Boosters of MRP 32 & 53 are withdrawn from Ctopup and through SMS w.e.f 23.59hrs of 16-11-2011 and the New STVs are introduced in Ctopup and through SMS from 00.00hrs of 17-11-11.

The present tariff/ Free SMS will continue to be available till the expiry of the current SMS STVs activated upto 23.59 hrs of 16-11-11.

The usage value allowed with the above STVs is “NIL”.

All the new SMS STVs (Boosters) are made available in Group III in Multiple Boosters for both 2G & 3G customers with the existing terms and conditions.

The SMS STVs/SMS Packs under 2G & 3G Prepaid mobile services will not be applicable on “Blackout days”. Normal SMS charges as per plan will be applicable on “Blackout days”.

All other terms & conditions will remain same.

Promotional Offer of GSM based FWP in Prepaid and Postpaid services (Revised and extended up to 05.05.2012)

The promotional offer of GSM FWP has been revised. Sale price of the GSM based Fixed Wireless Phone has been reduced and SIM price introduced. The offer is valid upto 05.05.2012 in Prepaid and Postpaid services in TN LSA (including Chennai Telephones Area)

The revised details of the GSM based FWP offer is given below:-

Details

Valid upto 05.05.2012

Price of GSM FWP

Rs.1000/- incl. of all taxes

SIM Card* & activation

Rs.20/- (incl. of S.Tax) for the plans with

FRCs111,42,48

SIM Validity

7 days

SIM activation

No change

FRC

Customer has to purchase the FRC as per his/her requirement (2)

Free talk time

Rs.125/-per month ON-NET Local & STD for 12 months(not applicable on roaming) (3)

Validity of promotional offer

Upto 29.01.2012

Commission to Franchisee

8 % of original cost excluding all taxes

*the existing paired SIMs will continue to be used.

(1)

Existing Plan validity of one year with General Plans will continue to be available and SIM Cost Rs

(2)

20 is to be charged. Existing allowed FRCs are Rs.111(2G Spl), 42(Vinadi spl), 48(all@49 spl)

(3)

The free talk value of Rs.125/- per month allowed for a month is to be utilized within the month for which it is allowed & no carry forward will be allowed.

Existing recharge/topup conditions for General plans as per the chosen FRC shall be applicable and there is no change in all other terms and conditions including the activation procedure.

Voice STVs (Boosters) can now be activated through SMS in 2G & 3G

2G & 3G customers of Tamilnadu LSA (including Chennai Telephone District area - 2G only) Prepaid mobile Customers can now activate the following STVs through SMS ( in addition to C-TOP-UP) with effect from 18.10.2011. The details are given below:-

The left out voice STVs of MRP 61, 47, 151 & 501 for activation through SMS, are now extended to 3G prepaid mobile customers also with effect from 18-10-2011.

Other Video & Voice STVs of MRP 57 & 290 for activation through SMS by 2G/3G prepaid mobile customers are implemented with effect from 18-10-2011.

The details of STVs (Boosters):

       

Amount to be deducted in IN (Rs.)

Format for

Sl.No

Booster

Description of STV/Booster

Validity

sending SMS to

53733

 

1 STV 61

Local calls to any network @ 30p/Min

30

days

55.30

VOICE61

 

2 STV 47

Local & STD calls On net @ 20p/Min

30

days

42.61

VOICE47

 

3 STV 57

Local video calls FREE 125 minutes

30

days

51.68

VOICE57

 

4 STV 151

Unlimited Local/STD on net FREE

07

days

136.90

VOICE151

 

5 STV 501

Unlimited Local/STD on net FREE

30

days

454.22

VOICE501

   

Local On-net to Mobile @ 10p/Min, to

     

6 STV 290

LL/WLL On-net 49p/Min, Off-net

90

days

262.92

VOICE290

49p/Min

 

Longer Validity RCVs for Jaijawan Mobile Prepaid plan (erstwhile Rakshak plan) customers have been introduced:

The following New longer validity RCVs for “JaiJawan” Pre-paid plan customers in TN LSA (including Chennai Telephones Area) have been introduced w.e.f 28-10-2011.

The details are given below:-

Sl.No

Particulars

Tariff

a

MRP of RCVs (incl. S.Tax)

Rs.553

Rs.993

b

Free Talk Value

Rs.375

Rs.750

c

Validity

180 days

365 days

The existing RCV 97 for 30 days validity extension will also continue to be available for the JaiJawan customers.

The new RCVs MRP 553 and 993 are to be made available through C-TOP UP only to JaiJawan Plan customers only. The unutilized free talk value and validity available will be carried forward ( subject to max of 450 days validity).

Longer validity RCVs for Student Special Plan customers introduced.

New longer validity RCVs for “Students Special” pre-paid plan in Tamilnadu LSA (including Chennai Telephones District Area) have been introduced w.e.f 28-10-2011.

The details are given below:-

Sl. No

Particulars

Tariff

a

MRP of RCVs (incl. S.Tax)

Rs.153

Rs.253

b

Free Talk Value

Rs.20

Rs.40

c

FREE SMS

1500 Nos.

3000 Nos.

d

FREE DATA Usage in MB

500 MB

1000 MB

e

Validity

180 days

365 days

i)

The existing default recovery of Rs. 25.39 for 30 days validity extension will continue to be available for the student customers who do not use the above RCVs

ii) The new RCVs are to be made available through C-TOP UP only to Student Special Plan customers only with the usual conditions (i.e. unutilized free SMS/DATA/validity available with the existing validity will be carried forward subject to max of 450 days).

iii) During the validity period of the above RCVs, the monthly default deduction should be stopped.

iv) On expiry of the above RCV validity , the existing default recovery mode will come into force including sending a prompt SMS if sufficient balance is not available for recovery

v) There is no change in all other terms and conditions which are as per the parent plan Student Special.

Now Five ISD STVs can be used concurrently.

The promotional offer of ISD STVs have been made as permanent ISD STVs and are grouped as Group V under multiple use of STVs (Boosters) with the special feature, that, all the 5 ISD STVs can be used concurrently.

Hence, the available STVs (Booster cards) have been grouped into 5 different groups, viz. Group-I- General, Group-II Unlimited Local/ STD voice, Group-III-SMS, Group-IV GPRS & Group-V ISD STVs.

2G or 3G customer can use maximum of 9 or 8 boosters simultaneously, i.e. one booster each from Group I, II, III, IV (only for 2G) and 5 boosters from Group - V at the same time with effect from 15.10.2011.

SMS PACKS UNDER 2G AND 3G PREPAID MOBILE SERVICES ARE RATIONLISED:

SMS packs (via C-TOP-UP & through SMS) applicable to 2G & 3G prepaid mobile services, for use in Home LSA and also on roaming, in Tamilnadu LSA (including CHTD in 2G only) with effect from

27.09.2011.

The details are given below:-

Particulars

MRP in

Rs.

(incl. of

Validit

y in

days

Amount to be deducted in IN while activating thru SMS (Rs.)

Format for

sending

SMS to

Remarks

S.Tax)

53733

Local/national

         

SMS @

13

-

-

- Withdrawn**

Rs.0.01/SMS

Local/national

         

2000

SMS

23

-

-

- Withdrawn**

FREE

Local/national

         

3000

SMS

33

-

-

- Withdrawn**

FREE

Local/national

         

10000SMS

53

-

-

- Withdrawn**

FREE

1000

Local SMS

         

FREE

21

15

19.04

SMS21

NEW

Local/national

         

SMS @

14

30

12.69

SMS14

NEW

Rs.0.05/SMS

Note: **The existing SMS BOOSTER (STV)s of MRP 13,23,33 & 53 are withdrawn from Ctopup and through SMS w.e.f 23.59hrs of 26.09.2011 and the New STVs are introduced in Ctopup and through SMS from 00.00hrs of 27.09.11

The usage value allowed with the above STVs is “NIL”.

All the new SMS STVs (BOOSTER (STV)s) are made available in Group III

BOOSTER (STV)s for both 2G & 3G customers with the following revised Terms and

in Multiple

conditions:-

The customer can use maximum of one BOOSTER (STV) from the group at the same time.

Customer is not barred from using a second BOOSTER (STV) from the same group. However, if he uses a second BOOSTER (STV) from the same group, (i.e. within the existing validity period of the previous SMS BOOSTER (STV))

Balance SMS will be carried forward

The BOOSTER (STV) Validity is extended from the date of recharge of the new BOOSTER (STV). If the validity of the earlier BOOSTER (STV) is higher, then old higher validity will be maintained.

On expiry of BOOSTER (STV) validity, balance SMS if any will be nullified.

All the above new SMS STVs are applicable to customers while in HOME LSA & while on Roaming also.

The SMS STVs/SMS Packs under 2G & 3G Prepaid mobile services will not be applicable on “Blackout days”. Normal SMS charges as per plan will be applicable on “Blackout days” (For the blackout days refer page 48).

All other terms & conditions will remain same.

ARE YOU PARA MILITARY FORCE (PMF) OR ANY ARMED FORCE (AF) PERSONNEL HAVING BSNL OR OTHER OPERATOR MOBILE? CHANGE YOUR MOBILE PLAN TO BSNL‟S “JAIJAWAN”PLAN

PMF/All Armed Forces personnel having BSNL connection or other operator connection can now change to JAIJAWAN plan in TN LSA (incl. CHTD for 2G only) plan with effect from 22-09-2011.

The procedure to be followed is given below:-

I) Procedure

for the Change of Plan

to JaiJawan Plan by the PMF/Armed Forces

personnel having a BSNL connection through CCM module:

1. PMF/AF personnel using BSNL connection shall approach the nearest CSR along with the Proof (Working in PMF/All Armed Forces)

2. CSR shall enter the mobile number of the Customer after validating his identity and enter the same in the Plan Change (Migration) Menu Available in CCM.

3. CSR shall also ensure that a minimum balance of Rs.50/- is available in the Account of the Customer.

4. After entering the relevant information in CCM through the Menu, CCM at the back end pushes the request of the Customer to Trichy IN with the status as “PMF-Interim “.

5. An amount of Rs.29.01 (FRC Amount Rs32 minus S.tax) from the customer account will be deducted and the PMF /AF customer will be placed in „PMF Interim Plan‟ with validity of 30 days.

6.

The balance amount in the previous plan will be carried forward but the validity of the previous plan will not be carried forward. Existing STVs in the previous plan,