Vous êtes sur la page 1sur 28

A Light Reading Webinar

Monitoring LTE Networks


Thursday, October 15, 2009
Hosted by

Gabriel Brown
Senior Analyst, Heavy Reading
Sponsored by:

Speaker
Philippe Besset
Product Marketing Manager Tekelec

Agenda
Introduction LTE Network Monitoring Use Cases for Network Monitoring Summary Q&A

Timing LTE Deployment


LTE Network Launches Mass Market Data + Voice Smartphones + Netbooks, MIDs + Dongles, Air Cards

Mass Market Data Only Netbooks, MIDs + Dongles, Air Cards

Initial launch Data Only Dongles, Air Cards 2010 2011 2012

2013

2014

2015

2016

Global Support for LTE


39 LTE network commitments 14 in service by end 2010 31 in service by end 2012
Source: GSA (August 2009)

Multiple Paths to LTE


VZW: CDMA > EV-DO > LTE DoCoMo: WCDMA > HSPA > LTE Vodafone: HSPA > HSPA+ >LTE

Flat All-IP Architecture

Source: Alcatel-Lucent, Fibresystems.org

Why Monitoring Matters to LTE


To Network Performance
LTE is All-IP and must support QOS end-to-end to ensure real time services Network outsourcing means operators need to monitor SLAs committed by managed services providers Network sharing is increasingly part of LTE deployment decision generates new monitoring requirements Automation is crucial to cost efficiency self organising network technology is being introduced from the start of LTE deployments

To End User Services


New Internet services models emerging that require interaction with 3rd party providers LTE offers operators capability to offer more sophisticated SLAs for data services e.g. to enterprise customers Network analytics can be integrated with subscriber data management to support new, targetted business models Enables rapid troubleshooting where end-users report service degradation or performance issues

Mobile Data Traffic Explosion


80

60 Gbps

40

20

HSPA+ High Throughput Compelling consumer & Corporate applications Alternative to ADSL Flat Rate Plan

LTE 3x BW Improvement VoIP on Mobile Low Latency RANs interworking

2008

2009

2010

2011

2012

Operator Traffic and Revenue Challenge


Traffic
Voice & SMS dominated traffic

Reduce CAPEX & OPEX Imperative differentiation through:


Revenue
Mobile Data Explosion

High value services High Quality of Experience (QoE) delivered

Time

Operators need to move from bit pipe model to content model Operators need tools to help them in that shift

Complex Shared Value Chain


mobile operators

Roaming

RAN OP1

M2M Machine To Machine Corporate Applications Mobile TV

RAN OP2

LTE Evolved Packet Core

VoD
FIX BROADBAND

MMTel Multi-Media Telephony..

A complex value chain shared by multiple actors A multiple technologies interworking (GPRS/UMTS/LTE/WLAN..)

9 | Tekelec. For What's for aTekelec Need new paradigm of network management Next.

Customer Experience Management (CEM) Objectives


Short term Assure permanently good QoE at the lowest possible cost Help meet SLA commitments with highest value customers Assure surveillance of SLA commitments from content providers Provide multi-dimensional view on network, services, customers, and QoE, partners, handsets, geographic areas.. Long and medium term Marketing analysis of customer profiles and service consumption to optimize offerings and packages Network planning to keep network aligned with revenue growth objectives

LTE End-to-end QoS


QCI

subscriber
corporate consumer gold pre-paid post-paid .

BEARER TYPE
GBR GBR GBR Non GBR Non GBR Non GBR

DELAY
Low (< 50 ms) Medium (<100 ms) High (<300 ms) Low (<50 ms) Medium (<100 ms) High (<300 ms)

PACKET LOSS
Low (<10-6) High (<10-3)

SERVICE EXAMPLE
RT: gaming RT: voice, video RT: video playback NRT: SIP/SDP NRT: web browsing NRT: bulk data transfer

1 2 3 4 5 6

Low (<10-6) Low (<10-6)

High (<10-3) Low (<10-6)

service
corporate public internet premium HQ voice video .

QoE can now be monetized


11 | Tekelec. For What's Next.

SLA will be a source of revenue and differentiation

Challenges for Customer Experience Management


Control plane monitoring is not enough. End to end user plane is mandatory but huge bandwidth. Although huge amount of traffic, real time immediate reaction is mandatory A lot of various, heterogeneous and complex elements to be monitored at the same time: Complex mobile devices Network and service nodes with various technology interworking (e.g. GPRS-LTE, GSM voice circuit-LTE/IMS packet voice, MME pooling.) Partners (RANs, other operators, GRX/IPX) Content providers (M2M, VoD, corporate applications, mobile TV) A daily change environnement (services, customer usage, network, partners, commercial offerings)

LTE Network Monitoring

Non Intrusive Monitoring: a Cornerstone in CEM


Independent from network elements and vendors Released independly from network elements No impact on network traffic No impact on measurements capture in case of network overload Access at any interface to both Control Plane and User Plane Provide access to QoE with high precision on customers, services, APNs, mobile localization, handset type, roaming. Provides a end to end view and trace all over the network whatever the technology is (GSM, GPRS, UMTS, LTE, IMS, VoIP, NGN, SS7) Provide a top down approach from general view to in depth protocol analysis
probe

node

node

Monitoring Scope
IMS IP networks
Gi

GRX/IPX
Rx

monitoring point IP networks


SGi Gy

PCRF GGSN
Gp Gn Gr S6d Gn

Gx

Control Plane Control Plane + User Plane

HSS HLR
S6a

S8 Gxc

OCS OFCS

PDN GW
S5 Gz

SGSN SGSN
Gb Iu-PS Gb Iu

S4 S3

MME
S1-C

S. GW

S12

S1-U

GPRS

UMTS

LTE

WLAN/WiMAX

CDMA

A flat IP network but a lot of interfaces involved in data session and IMS call Frequent inter-RAT handover adds to complexity

Covering All Types of Networks


Mobile Network
BSC
T1/E1/PCM

Fixed Network
TDM Bearer Transport
CO
T1/E1/PCM

Circuit Based

MSC
ran igt P /S MA

PBX
7 SS IN

SMSC

tran /Sig MAP

MA P/ Sig tra n
GSM MAP ANSI MAP BSSAP CAMEL SMS Sigtran

SCP

SS7/Sigtran
Route Monitor Manage Orchestrate Mediate Migrate

SS

7 IN

ISUP TUP SIP SIP-I SIP-T

AIN INAP

IP Based Network

SIP-I DIAMETER BICC

Sigtran SMS GPRS

DHCP RTP/RCTP MMS

H.323 RADIUS H.248 RCTP DIAMETER RTP

R DIAMETE

SIP/DIAMETER
SIP
RTP

LTE EPC

MME

DIA
P SI

T ME

MGCP

ER

SS7

CO

eNodeB

SI P

SI P

IMT Gateway

RNC 2G/3G MSS

IP Bearer Transport
IPX GW

Softswitch
RTP

Monitoring System Overview


Services Networks
Performance Management
Key Performance Indicators Surveillance Troubleshooting

Customers

Mediation

Data Feeds

Data Collection

Probed

Probeless

3rd Party Apps, M2M

IMS

GPRS

WIMAX/LTE

UMTS / WCDMA

VoIP

GSM

PSTN

Monitoring Huge Volumes of User Plane Data


Network Traffic
Control Plane
100% detailed information Full proactive monitoring of VIP & high value services On demand full monitoring (customer, smartphones.)

User Plane
Traffic sampling Full mobile activity summary and overall traffic statistics

IDM Intelligent Data Management monitor all User Plane but dynamically features differentiated information precision according to traffic and customer value.

Scalable Monitoring System Growth

QoE Measurement Examples


Voice call Network access

Attach efficiency Attach time

ASR Setup time Drop rate

FTP

Efficiency Send/receive time Throughput Retransmission rate Abort rate

PDP context / EPS Bearer

Network Availability

create efficiency setup time abort rate

Network Accessibility

Service Accessibility

Service Integrity

Customer perception

email

Access efficiency Send/receive time Abort rate

AAA authentication

Efficiency Response time

Service retainability

Streaming WAP/HTTP MMS

Efficiency Send/receive time Throughput Abort rate

Access efficiency Page access time Throughput Retransmission rate Abort rate

Access efficiency Access time Throughput Jitter Packet loss Abort rate

QoE: Time is Money!


mobile operators

Roaming

Handover alert

QoE alert

M2M

RAN OP1

MMTel
QoS alert

RAN OP2

LTE Evolved Packet Core

Mobile TV

VoD
QoE alert troubleshooting

BROADBAND

Corporate applications

Be notified of QoE degradation before impact on end customers and Tekelec Confidential 20 | Tekelec. For What's Next. pinpoint the fault origin very rapidly

Use Cases For LTE Network Monitoring

Use Case #1: VIP Proactive Monitoring & Troubleshooting


Problem: IP Service problems
affecting VIP customers
Deep analysis and surveillance of high value customers (with possible SLA)

2. Collect the traffic

PROBE

xDR/IPDR BUILDERS

1. Create VIP List 5. Corporate HTTP portal degradation alert

User Plane VIP PDUs FILTER

3. Filter all data associated to VIP customers

4. Create pertinent KPIs and alarms for each VIP 6. Customer activity, time to download and trace for details Is the issue my network or 3rd party content provider?

8. Verify VIP issue is Overall Statistics resolved 7. Operator sends details to 3rd Party to resolve problem

Use Case #2: Customer Complaint Handling


Problem: Customer
complaining about an issue on streaming 2. Set Customer
3. Ask customer to access video streming and collect traffic
PDUs FILTER On Demand Troubleshooting Complete IPDR & protocol decoding on traffic related to a given customer Provides On Demand full tracing of customer

Filter for On Demand Tracing

PROBE

xDR/IPDR BUILDERS

1. Review customer activity summary

4. Filter all data associated with On Demand Customer


Overall Statistics

5. Analyze related streaming IPDRs and Gn decode

6. Problem is found: Customer handset is configured improperly

8. Verify customer issue is resolved 7. Inform customer of issue and modify handset configuration (OTA)

Use Case #3: Newly Introduced Smartphone Surveillance


Problem: new smartphone surveillance
Deep analysis of a new smartphone Generation of User Plane KPIs and troubleshooting

2. Collect the traffic

PROBE
User Plane smartphone XY

xDR/IPDR BUILDERS

1. Create smartphone capture 5. retransmission rate

PDUs

FILTER

3. Filter all data associated this smartphone type

4. Create pertinent KPIs and alarms

8. Verify issue is resolved

Overall Statistics

6. multi-interface trace for details

7. Operator sends details to manufacturer help desk Detect problem in smartphone

Tekelec Confidential

The Source for Business Intelligence


We are drowning in data, but we are thirsty for knowledge
VALUE $

What will happen?

What is happening?

Why did it happen?

What happened?

Use Case #4: Network Planning


Problem: plan network and services evolution
Exhaustive traffic statistics according to cell, IP application, GGSN, SGSN, MME, Serving GW, PDN GW, APN.

1. Collect the traffic

PROBE

Control Plane

xDR/IPDR BUILDERS

PDUs

FILTER

2. Filter and aggregate data as needed

3. Enrich and group data according to KPI needs

4. APN Traffic over network evolution analysis

Overall Statistics Overall Statistics

5. Change APN allocation over PDN GW or increase capacity of PDN GW

Use Case #5: Marketing Analysis


Problem: provide service usage information for marketing department
Exhaustive traffic statistics according to URL and localization

1. Collect the traffic

PROBE

Control Plane

xDR/IPDR BUILDERS

PDUs

FILTER

2. Filter and aggregate data as needed

3. Enrich and group data according to KPI needs

4. Traffic analysis

Overall Statistics Overall Statistics

5. Adapt offerings according to customer consumption (e.g. TOP URL) vs. customer segments and localization

Conclusion
LTE will really be the mobile broadband revolution Customer Experience Management is key in LTE Monitoring system will play a growing role in broadband mobile data: Strongly contributes to OPEX and CAPEX reduction Strongly contributes to increase operatorsrevenue Strongly contributes to customer retention

Vous aimerez peut-être aussi