Online Data Backup and Recovery for Small-to-Medium Size Businesses

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

Agenda
Who is UbiStor UbiStor SafeStor Technology Position UbiStor SafeStor Market Position End User Solution Benefits

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

UbiStor Attributes
than 80 years of collective services delivery expertise within our leadership team Extensive Worldwide Data Center Experience Substantial Vertical Market Knowledge Vendor Independent Consultative Approach
More

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

Protection Strategies

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

Primary Features
Automated, flexible, and secure data backup via VPN or Internet UbiStor-managed and monitored offsite storage Client-managed data backup to offsite storage
User-friendly software interface

Centralized management capability for multiple locations Backup data immediately written to disk in a hardened data center 24x7x365 support Full recovery or individual file restoration without reliance on external resources and at no additional expense

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

Traditional Backup & Recovery Process

Backup Software
(Veritas, CA, IBM, etc.)

Backup Software
(Veritas, CA, IBM, etc.)

Costs: Backup software

Tape device Tape media Offsite transport & storage Retrieval fees Hardware maintenance Software maintenance IT Personnel Downtime through Recovery

Manual Intervention:
Load/Unload tape media Identify/Inventory tapes Inspect tape/drive for wear Maintain hardware Pack tape for transport Initiate tape retrieval Identify tape required Search tape for data Perform restore Tape Vaulting Services
(e.g. Iron Mountain, Recall, etc.)

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

Traditional Data Backup and Recovery Challenges

Managing hardware and software upgrades Ensuring backup media rotate off- and onsite safely and timely Keeping an IT or IT-savvy resource on staff to perform the backup and restore processes Staying educated on technology changes relevant to the business system platforms and media in use Coordinating policy and procedure use among multiple locations

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

Traditional Data Backup and Recovery Why Change?

Media failure or media loss has caused data loss Recovery/restore process is lengthy and its difficult to find files Managing data growth has become time consuming and labor intensive Investing in hardware, media, and infrastructure is too expensive for the business to take advantage of new technology in a timely manner Backups are not completing during the backup window Staff time spent on managing backup processes could be redirected to the core business A disaster of any magnitude would cripple the business
1111 N Plaza Dr Suite 600 Schaumburg, IL 60173 866.312.STOR

: UbiStors Solution
Customer Data Center or Business Location(s) with UbiStor Software
Backup Software
(Veritas, CA, IBM, etc.)

VPN or VPN or Internet Internet

UbiStor Data Center & Software

1111 N Plaza Dr Suite 600

Tape Vaulting Services (e.g. Iron Mountain, Recall, etc.)

Schaumburg, IL 60173 866.312.STOR

SafeStor Components
SafeStor AGENT CONSOLE
Enables remote management and configuration of all the servers with Agents across a LAN or WAN environment from a single desktop.

SafeStor VAULT
Manages the disk, catalogs the backup files and monitors the backup process.

SafeStor AGENT
Installed on each server to be protected. The Agent scans the server for changed data and delivers those changes to SafeStor vault.
1111 N Plaza Dr Suite 600 Schaumburg, IL 60173 866.312.STOR

SafeStor Process Flow

Data Backup
UbiStor SafeStor Agent: Installs on each server to be protected Automatically wakes up during off-peak hours Retrieves daily block-level file changes from the server Compresses and encrypts changes, then Transfers data over IP to a secure data center
1111 N Plaza Dr Suite 600

Recovery
Options: Individual files or entire data image via IP directly to affected server Save data image to tape, then hand-deliver Leverage mobile vault for high level restores

Schaumburg, IL 60173 866.312.STOR

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Advantages
Fast, efficient, and reliable
Only changed blocks within a file are transmitted after first backup (UbiStor DeltaPro) Not taxing on bandwidth! Backup Restore Transmission Protocol (BRTP) for controlling session achieves high performance and reliability Every night is a full backup! Storage architecture manages many versions of client data in a relatively small footprint Keeps the cost down! Backups automatically confirmed on a daily basis No more waiting to see if backup data is available for a restore! Open files are backed up No file left behind!
1111 N Plaza Dr Suite 600 Schaumburg, IL 60173 866.312.STOR

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SafeStor Storage Calculation Example

Assumptions 10GB original data 50% compression 2% daily change rate Retention Schedule Daily: 7 copies for 7 days Weekly: 5 copies for 31 days Monthly: 12 copies for 365 days Totals TOTAL: 24 copies 10GB x 24 = 240 GB Seed 10GB 50% compressed = 5GB Delta 2% of 10GB = 200MB 50% compressed = 100MB Totals 23 x 100MB = 2.3GB 2.3GB + 5GB = 7.3 GB

240GB vs. 7.3GB

1111 N Plaza Dr Suite 600 Schaumburg, IL 60173 866.312.STOR

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SafeStor Supported Platforms

Platform Agents
Microsoft Windows XP, NT, NT Server, 2000 and 2003 Novell Netware Sun Solaris Linux IBM AIX HP-UX IBM AS/400

Application Agents
Microsoft Exchange Microsoft SQL Server Oracle
1111 N Plaza Dr Suite 600 Schaumburg, IL 60173 866.312.STOR

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SafeStor Backs Up Open Files

UbiStor uses the leading tools to manage open files:
UbiStor has its own Exchange plug-in that allows the client to do restores down to the mailbox level and email attachment level Open File Manager from St. Bernard software and Open Transaction Manager from Columbia Data Products are used for all other open files Provides consistent snapshot across all data as of start time for backup No problems with locked or open files for IBM DB2, Lotus Notes, Oracle, SAP R/3, Sybase, Informix, Microsoft SQL, Btrieve and GroupWise Operating system solution that is independent from application = simplicity
1111 N Plaza Dr Suite 600 Schaumburg, IL 60173 866.312.STOR

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SafeStor Security Assurance

Data encryption:
Client chooses between 56-bit Blowfish, 56-bit DES, 112-bit TripleDES,128-bit Blowfish, 128-bit AES, or 256-bit AES encryption levels Client is the sole owner of the encryption key even UbiStor cannot access the data Data is encrypted at your site, remains encrypted at all times, and is stored behind UbiStors security infrastructure UbiStor uses a self-encrypting process, incorporating an additional level of security

Data is backed up to state-of-the-art hardware

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

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SafeStor Security Assurance

Data is stored in a high security co-location facility:
Security key card access only 24/7 security guard Facility video surveillance Private, locked, caged vault space Redundant power supply Redundant Internet connectivity Advanced fire detection and fire suppression systems Humidity and water detection systems Climate controlled

Backed up data is mirrored to a second remote, hardened data center

1111 N Plaza Dr Suite 600 Schaumburg, IL 60173 866.312.STOR

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End User Benefits: Operational

Performs backups automatically on clients predefined schedule that the client can change at any time Confirms backups automatically on a daily basis Reduces backup window and eliminates need to perform full backups Protects data and stores it offsite immediately upon backup initiation Offers customized data protection options to align with clients initiatives Standardizes key backup policies and procedures throughout clients organization by centralizing administration Restores to multiple locations from single workstation Provides customized data restoration options and processes

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

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End User Benefits: Business

Improves disaster preparedness (Combining SafeStor use with a fullydeveloped disaster recovery plan can ensure full readiness.) Assures compliance for regulatory or statutory requirements on the basis of stored, secure, and producible data Reporting capabilities for audits and testing Easier administration for upgrades, backups, restores and installations from one centrally managed machine Greater employee productivity by increased access to vital application data Increases security of stored data

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

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End User Benefits: Financial

Substantially reduces administrative costs over traditional backup strategies Increases cash flow by suppressing infrastructure (non-core business) investment Eliminates long-term commitment to software upgrades, hardware costs, media costs and offsite tape storage costs Removes obsolescence concerns for hardware, software, and media Frees up IT staff (and/or other staff) to focus on core business activities Reduces cost of downtime through provision of highly available data Minimizes revenue loss risk by bolstering the business continuity plan and investment
1111 N Plaza Dr Suite 600 Schaumburg, IL 60173 866.312.STOR

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: Getting Started with UbiStor

Software is installed in less than 30 minutes

Account is setup remotely via conference call

Satisfaction is guaranteed

1111 N Plaza Dr Suite 600

Schaumburg, IL 60173 866.312.STOR

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