Welcome to the resort of

SOLL
Info pack
Youll find your info pack is full of great tips useful local resort and ski information from our expert in-resort teams latest weather and snow conditions
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Its been put together to so you can plan ahead and make the most of your holiday in Soll before you even leave home, whether youre online, on your mobile or your iPad. You can save or print a copy at any point.

Share your info pack with those youre travelling with

All theyll need is the address www.crystalski.co.uk/infopack and the 6 digit booking reference, then they can explore for themselves.

Take advantage of our free text message info service.

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Give your booking agent your mobile number so we can text you a 24/7 local contact number. Then youll always have a local expert to call on. Well also text you any important info about your holiday. Whats more its free to receive texts when youre abroad. If youre a group leader make it easier for yourself. Well make sure all of your group receive the info service messages if you give us your groups mobile numbers.

Ask away
Were confident were one step ahead with the info were providing, but if youve specific questions before or during your holiday ask away weve made it easy. Ask us a question either ask your question by using the Talk to us box on the right hand side of each page or visit our Q&A help site . Follow your resort team on Twitter @Soll_ski Become a fan of Crystal Ski on our Facebook page and access offers, competitions, latest photos and more. Call, email or meet up with your in-resort team .
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Feedback
You can use all these ways to talk to us at any point, before or after your holiday as we really want to hear how you rate your holiday experience. Additionally as your feedback is very important to us youll receive a quick questionnaire to complete before you return home. And if theres anything you want to add once youre home, you can at Crystalski.co.uk/feedback.

Crystal info pack page 1 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

First 24 hours
Get your holiday off to a great start and make getting on the mountain as hassle-free as possible. Use our quick guide so you know what happens when.

Your UK check-in
Youll receive your ticket booklet around 14 days before you travel. This has all you need to know about where and when to check in for your journey. Click Crystalski.co.uk/help for the latest information on everything from ski carriage, your baggage allowance to what to pack.

Your arrival overseas

Once you've collected your luggage youll find your Crystal team waiting for you. Please let us know when youve got your luggage or if youre having any baggage problems so we can help. Youll be given the details of your coach transfer and when everyone is ready well get you on your way to Soll. There may be customers from other flights on your transfer to resort; the airport team will do their best to keep you informed as these flights come through and as you are getting ready to leave for resort. At Salzburg airport there are 3 luggage belts. Screens in the arrival hall will indicate where your luggage will be delivered. Luggage belts 1 & 2 are located in the arrivals hall between passport control and customs. Luggage belt 3 is located the other side of customs. So please pass straight through the hall. At busy times luggage may be taken into the coach park for you to collect from between rows A&B. There are toilets located in the arrivals hall, they are to the right hand side as you enter the hall. There are also more toilets once you have passed through customs.

Transfer to resort
After a brief outline of your journey time and route to resort youll be on your way. Well do our best to keep you updated of any changes due to weather or traffic whilst en route.
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If youve not pre-booked your ski essentials then use this opportunity to organise your lift pass, equipment and ski school on the coach with your Crystal rep. Organising this during the transfer is a one-stop shop for all that you need to get out skiing and lets you make more of your time once in-resort.

If there isnt a Crystal rep on your transfer a member of the Crystal team will meet you on arrival in-resort to organise your ski essentials. If youre arriving by car, youll find information for you at your accommodation reception so you can arrange to meet your Crystal rep.

Your welcome to Soll

Wed love to welcome you to Soll in person. Come and join us for a chat in the Red Horse on Saturday at 5pm or in the Whiskeymuhle on Sunday at 5pm to relax and tap into our local expert knowledge about the resort and the ski area.

Crystal info pack page 2 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Settling in
After checking in and unpacking you should be feeling at home in next to no time. If something isnt right report it to the reception staff straight away. Many things such as room temperature or more pillows are easily addressed. If anything remains unresolved please contact us. Please be advised that safety standards with regards to balconies differ in Austria. On occasions you may be allocated a room whereby the balcony is lower than we would expect in the UK. For your own safety please ensure that you take care when on the balcony and do not lean on or over the railings. Children aged 12 and under must be supervised and not left unattended on the balcony at any time. Depending on your arrival time, you might be thinking of exploring, eating or sleeping. Use the resort page to help you get your bearings. Remember at altitude its important to drink plenty of water and limit alcohol as your body acclimatises. And a good nights rest helps set you up for your first day of skiing.

Your skiing and boarding essentials

If youve got any queries about your skiing and boarding essentials, organising them or upgrading them, please contact us by phone, in person or by email.

Your lift pass

Book your lift pass with Crystal and enjoy a good nights sleep and breakfast while we do the queuing so you dont have to. If youve pre-booked your lift pass youll receive it from your Crystal rep during your transfer or as you arrive in resort.. If you havent yet received your lift pass from us on your transfer coach, it will be available for collection from Stoll Hire from 8am, before the first lifts on Sunday. If you have any queries or want to upgrade to an area pass please let us know. Please take great care of your lift pass, keeping it in your left hand side at all times as the skiwelt lift passes electronically scan through. Please note that lost lift passes will have to be purchased again.

Collecting your equipment

Weve selected Stoll and Snow & Fun as our rental suppliers. If youve organised equipment with us take your voucher (given to you by your Crystal rep) to Stoll or Snow & Fun (see resort map for location). Opening times are 8am - 6pm, 7 days a week. To avoid peak times wed recommend you collect equipment Saturday before 6pm or Sunday after 10am. Dont forget to take your ski socks with you or your boots if you have your own. If you have any queries, want to upgrade or have yet to organise your equipment we will be in the ski shop between 8.30am - 10.30am Sunday so come and see us there.

Skiing and boarding tuition

We work with Ski School Embacher here. If you have organised lessons with us, take your voucher (given to you by your Crystal rep) to the ski school meeting point on your first day (see resort map for location). All lessons begin at 10am. Please note that Learn to Ski/Board and Improver Ski/Board Lessons are of 5 day durations in Soll. Details are available in our brochure and can be found on our website. Alternatively, please send us an e-mail in resort at Soll@crystalski.co.uk.

Crystal info pack page 3 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Your rep service

Your Crystal team
By joining us for the welcome meeting relax as you find out more about what there is to do and see in Soll and the surrounding Ski area. This is just one of the services you can take advantage of to make sure you have an excellent holiday. Were here not just to give information and get you out skiing but to provide you with on-going assistance; with Crystal youve got ready access to the largest support network of any UK holiday company. If theres any kind of problem let us know so we can get it resolved for you, locally and effectively, or make arrangements specific to your need.

24/7 availability before and during your holiday

Look below for your accommodation and youll find the name and number for your rep, available 24/7. Accommodation: Chalet Mounty, Ferienhotel Fuchs, Guesthouse Obinghof, Hotel Modlinger. Rep name and number: Tom Buller - 0043 664 618 0979 Accommodation: Hotel Austria, Hotel Christophorus, Hotel Feldwebel. Hotel Bergland, Rep name and number: Jess Hafner 0043 664 618 0978 Accommodation: Guesthouse Edinger, Guesthouse Erhart, Guesthouse Edelweiss, Hotel Agerhof, Hotel Alpenschlssl, Pension Edinger, Soll Guest Houses. Rep name and number: Michael Banks 0043 664 965 7817 Accommodation: Hotel Rubin Rep name and number: Tiffany Smith 0043 664 618 0977 Accommodation: Guesthouse Barbara, Guesthouse Edelweiss, Hotel Tyrol. Rep name and number: Amy Rose 0043 664 618 0983 Accommodation: Chalet Sonnenhof, Hotel Gnsleit Rep name and number: Hannah Warren 0043 664 618 0980 Accommodation: Chalet Scherntanner, Hotel Postwirt, Hotel Feichter. Rep name and number: Liam James 0043 664 618 0982 Accommodation: Hotel Austria, Hotel Christophorus, Hotel Bergland, Guesthouse Maximilian Rep name and number: Elinor Jones 0043 664 889 33327 Or you can email us at soll@Crystalski.co.uk Please note responses will be slower on a Saturday (transfer day).

Whereabouts
Our in-resort service is all about maximum convenience for you. Please come to whichever Whereabouts is handiest for you whether its just to say hello or if youve specific questions. If the times below dont fit with your plans, let us know and we can arrange to come to your accommodation by arrangement.

Crystal info pack page 4 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Resort Drop in Centre

This is situated right in the heart of Sll. Located a short walk from the main crossroads next to the church and just beyond the spar supermarket. Opening hours 08.30 - 11am and 4pm - 7.30pm.

Saturday
Airport and Tranfers Welcome at 5pm at the Red Horse

Sunday
Welcome at 5pm at the Whisky Muhle A rep will pop in to your hotel between 6.30pm and 7.30pm. If you would like to see them please contact them on the numbers above.

Social Skiing
As enthusiastic skiers who love getting around the mountain we know where to go for a great day out skiing. Whether youre a skier or a boarder, if youre confident on red runs, come and join us. Social skiing is FREE and is in groups of 3 to 12 people we operate a first come first served system. See your Crystal rep for details. Sunday 10am & 1pm meeting at the Mid Station of the Hochsoll Gondola. Monday 10am at the Mid Station of the Hochsoll Gondola. Friday 9am at the Mid Station of the Hochsoll Gondola, for the HOME RUN challenge, all the Home runs in the ski welt in one day If your plans dont include joining us, then take advantage of the Resort secrets included in the Tool kit. Use the suggested routes to ski yourself around the Ski Area in conjunction with your piste map.

Emergency numbers
To reach local emergency services in Austria please dial 112 in Europe. The Crystal emergency number in Austria is 0043 664 61809 99. Or to reach our out of hours UK team in the customer operations centre, dial 44 (0)1582 644100.

Homeward bound
Your departure details will normally be delivered to you two days before you head home. If you miss our visit the details will be left at reception. Youll also have the opportunity to give us your opinions on a feedback questionnaire youll receive in resort or if theres

Crystal info pack page 5 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

anything more you want to add when youre home, then by completing a quick e-questionnaire at Crystalski.co.uk/feedback. We support the activities of Disability Snowsport UK. At the end of the week if you wish to return your lift pass to your Crystal rep, well pass your donation to DSUK.

Crystal info pack page 6 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Ski tips
A little bit of knowledge can make a big difference to everyones holiday. Check out the 'FIS skiers code of conduct' - its your guide to safe behaviour on the slopes and is a legal obligation for everyone on the mountain. Remember that skiing should be safe and fun for everyone so dont push your friends and family to venture onto slopes that are beyond their capabilities. The Ski Welt area has a massive 279km to explore. Take advantage of our Social Ski days to explore what it has to offer. Take a look at the Tool kit to make the very best of your holiday.
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New to snowsports? Havent skied in a while?

These tips are perfect for you. Layer up! Wearing a series of layers will keep you warmer and allow you to adjust your clothing based on the conditions. Wear only one pair of good quality ski socks to get maximum comfort and avoid blisters. Ski boots need to be snug and comfortable, you should just be able to wiggle your toes. Take any advice the guys in the rental shop have to give, time spent here will allow you to really make the most of your holiday. Make a note of any barcodes on your rental equipment, it will ensure you don't mix it up with anyone elses. Which can be not only dangerous but frustrating for both parties. If youre a boarder, make sure youre happy with your stance on the board in the hire shop. Things take longer in ski boots, give yourself time to get around undo the boot clips and youll find it easier to walk. Carrying your skis is easier when you know how. Slide them together and carry balanced over one shoulder. Hold them vertically when going up or down stairs. For a speedy start to your first day, collect your ski / snowboard equipment as soon as you can. Split your skis with a friend or family member to deter theft. Alternatively invest in a ski or board lock. It is uncommon for equipment to be taken but does sometimes happen. Trust your instructor listen to what they say, accept their advice and youll go far. Keep at it. The learning curves for skiing and boarding are quite steep. Invest the time and you'll create some amazing memories. If youre boarding with skiers, borrow a pole to help you scoot along the flat and make sure they think to avoid drag lifts if they want to remain your friend. Take a snack and water with you to keep you going. Having your mobile with you is handy too, in case of emergency or just for arranging a meet-up. Learn to board will need a ski school card to meet your group up at the middle station, so make sure you exchange your Tuition voucher at ski school first thing Sunday morning.
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Essential insider knowledge whatever your ski level Choose your lift
One of the best ways to avoid the morning rush is to be there just before 9am. If you are not booked into morning ski or board school then going just after 9.30am will also prevent long queues. The beginner areas do tend to be busy on the first day so if you can ski or board, try the lifts and ski areas away from here.

Great For Beginners

The nursery slopes around the Hartkaiser are perfect for getting grips with the snow, whilst the slopes in Going are quiet and wide, perfect for starting to get out and about.

Intermediates
The Scheffau bowl is great for those of you who are intermediates looking to build confidence. As the name suggests, it is a wide bowl of pistes that lead to a central point in Scheffau. Further a field, run number 25 from the back of the Hohe Slave in

Crystal info pack page 7 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Soll is long and wide to practise those carving turns.

Advanced
If you want to challenge yourself on the piste, the runs off the Hohe Salve will keep your heart racing, whereas powder lovers will be in their element in the tree lined areas in Scheffau and Ellmau. Dont forget to always take a guide when you go off the piste.

Brilliant views and lunch in the sun

Our best tip for lunch is to take advantage of the chalet packed lunch service for just 5, and picnic at the top of the funicular with spectacular views of the Wilderkaiser. Otherwise, try some of the restaurants off the beaten track, the prices can be up to 2 cheaper for a main course.

Good value lunch

The Skihutte Aualm (34) has a great view into the Scheffau bowl as well as fantastic local food to try. Definitely try Tyroler Grostl, a fry up of potatoes, meat, onions and herbs topped off with a fried egg. Perfect mountain food.

Something really special

Without a doubt one of the best lunch spots sits at the bottom of the Hartkaiser nursery slopes in the centre of Ellmau. Warm up by the open fire and try some of the local food to really appreciate what makes Austria a fantastic place to ski.

Dont forget
If youre red run competent join us social skiing. And you can get more info on the ski area at your welcome. For lifts and pistes all worked out for you, take a look at Resort secrets in the Tool kit.

Fancy something or somewhere different?

Maybe a carving clinic, bumps lesson, off-piste adventure with a guide, snowboard taster or a ski away day? Decisions, decisions to get booked in to whatever takes your fancy contact your rep as soon as youve made your decision.

The Crystal teams favourites

All of the lifts in Ski Welt are owned by a different farmer or family. This is the reason you have to click into all of the lifts. The benefit is you can track all of your progress for free and see how much skiing you've done with Ski Line. In the Scheffau bowl and surrounding area the pistes are a bit wider than elsewhere. They are great confidence boosters and are great for cruising along for riders of all levels. In general the Soll area is slightly more advanced, the easily accessible Scheffau and Ellmau area is more suitable for beginners and intermediates. When heading back over into Soll, if you're running a bit late use the Kalbersalve lift 2. Once are you at the top of that you can always get back via run 51a, keeping to the left and coming down blue 43a. Both the Blue & Red home runs aren't great. Save your legs and take the gondola down. Otherwise if you can head through Rigi, it's a really nice way to finish your day. Once at the top of the Hohe Salve, enjoy the views and try blue 25 and red 20 down into Hopfgarten. The black runs are all good, they are quite short but there is enough to keep you busy all day. The ski routes (marked with a dotted red line) are non pisted but marked routes. They require good snow and to be a high level rider, all normal off piste precautions should be taken. The ski route down into Schrandlhof is amazing, you do have to get a bus back into Westendorf so check with us to make sure it's running. Black 112 in Westendorf is arguable the second steepest run in Austria, feeling brave? The whole Westendorf area is slightly higher than Soll with most of the runs between 1400m and 1800m so there's always plenty to explore. For the parks the one in Westendorf is slightly larger but the Soll one is getting bigger every year. There's plenty to keep you busy, just stay safe and make sure you can enjoy your whole holiday with us. One final tip is on run 7 to the side of Zinsberg there is a speed trap, see how fast you can go.

Crystal info pack page 8 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Your resort
We have compiled a concise list of everything you might want to know about the resort. For those of you staying in one of the guesthouses in resort we have a fantastic relationship with the owners so can ensure you feel right at home here in Soll. There are buses available to other local towns. As the Ski Welt area is all linked so you can ski into Scheffau, Ellmau Westendorf and others. The Ski bus around Soll is included with your lift pass if you are in ski clothing. Supermarket Spar - Located near the main crossroads opposite the Hotel Feldwebel, just near the crystal office. Ideal to pick up some small bits and bobs, Open Mon-Sat 7.30am - 12noon then 2.30pm - 6pm Sun - 9am - 11.30am Mpreis - A larger supermarket located by the main road near the Sports bar. There is also a 'Bipa' next door which sells every cosmetic and toiletry you could ever need!. Open Mon - Thurs 8am - 7pm Fri 7.30am - 7.30pm Sat 7.30am - 5pm and closed on Sunday. Chemist (Apotheke in German) Is located diagonally opposite the Crystal office. Open Mon-Fri 8.30am-12.30pm and 3pm-7pm and Saturday 8am - 12noon. Doctor or medical centre The main medical centre is located about 50 yards past the Crystal office heading out of the town centre. If you require any medical assistance then please contact one of your Crystal reps. Banks and cash points can be found throughout resort. They are mainly located in the village centre so try and ensure you have some cash prior to heading up the mountain. they can be idendified by looking out for a blue and green "B" shaped sign. Things to do in resort The Red Horse and Soll Sportsbar (next to M-Preis) has table football, a dartboard, jenga, connect 4, uno cards and playing cards. Swimming Pool Info - The leisure centre is closed for the 12/13 season. However you do have the option of using the Franzlhof facilites which consists of a sauna, solarium, infrared cabins, whirlpools, aromatic steam back and a relaxation and rest area.

Eating out
Here are some of our favourite places to eat out in resort; Look out for the Tagesmenu in local restaurants. This is the daily special, usually made with seasonal produce and is always good value for money Make sure you sample traditional Tyrolean mountain food. Tiroler Grstl (chopped up potatoes, pork, beef, onions and herbs topped with a fried egg) and Ksesptzle (small egg dumplings with local cheese and fried onions on top) are hearty meals made with inexpensive, local ingredients and usually served in their own individual frying pans If you need a dessert share a main course with a friend and then share one of the filling Austrian sweets. Kaiserschmarrn

Crystal info pack page 9 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

(chopped up pancake with fruit compote) or Germkndel (sweet dumpling filled with plum sauce, served with custard) are actually full meals in themselves so you wont go hungry! The Red Horse Pub / Sll Sportsbar has a fantastic selection of food including steaks, ribs, mexican and not forgetting the famous Rubin special, the XXL Burger. On a Wednesday why not join your fellow skiers at our fondue night. Held in the traditionally Austrian Dorf Stub'n, take your pick from a meat or cheese fondue. Alternatively, visit the Hexenalm restaurant for a magnificent Witch's platter. Speak to your Crystal representative to reserve your place. If you are wanting a tasty steak or mixed grill then try the Auf Da Mhle located above the Whisky Mhle. They also have pizzas which are only 5 between 5pm and 6pm. On a Tuesday and Thursday evening Hotel Christophorus offers a schnitzel evening with 4 types of XXXL schnitzel with 1 side dish of your choice for only 7.90

Apres Ski
Come to the Red Horse Pub and Sll Sports Bar for the ultimate apres ski, live music, DJs with dance floor, and party atmosphere! For all your sporting needs the Red Horse has action with commentary on 6 screens. A perfect pit stop for all the family is the Dorf Stub'n where you can relax in front of the open fire with a beverage of your choice. A great bar for some apres and to watch a band is Salvenstadl where you will also find some great prices on drinks. Whilst bars and restaurants may stock imported drinks such as Guinness & Gordons Gin, the local brands are far better value. Spirits are expensive in most bars. Instead drink the local beer and house wine. Austria is famous for its fantastic local breweries, try Gosser brewed in Leoben or the local beer of the Arlberg region is Fohrenburger from Bludenz. If the aprs-ski has progressed to shots, sample some of the variety of Austrian schnapps (Obstler will be the cheapest but Williamsbirne possibly more tasty). Jgermeister is another shot favourite. If you cant stomach it by itself order a Flying Hirsch (Jgermeister and Red Bull) and ask a local to show you how its drunk. Please drink responsibly and in moderation, visit www.drinkaware.co.uk for further information.

Evenings out
Check out Crystal Activities to make the most of your holiday in Soll. Why not join us for our quiz night at the Underground Bar. The only dance floor in Sll can be found at the Whisky Mhle. We suggest you buy the local brands which will be cheaper than imported brands. Monday and Friday evening at the Hotel Christophorus offers Live music from the 'Blood Shot Eyes' (9pm - Midnight) There is live music on Mondays and Thursdays in the Red Horse Pub. Every week you will find live bands in several bars across the village of Sll, including Salvenstadl, Whisky Muhle and Rossinni. Every Friday you will find husky rides at the nursery slopes, but please bare in mind that this does get very busy. Tickets are available at the tourist office in the centre of town. Fun for all the family - you can pick some great bum boards here in any of the supermarkets for a very small cost, or rent a sledge from Stoll hire - 4 for half a day. If you have any tips of your own please share them. Become a guest blogger. Or take a look and see what tips have been shared at ski-buzz.co.uk .

Crystal info pack page 10 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Crystal info pack page 11 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Crystal activities
Making your holiday extra special is easy when you know how. Choose your aprs ski activities carefully and your holiday is as much fun or action-packed as you want it to be and you can do it without breaking the bank. Weve outlined some of the popular choices available in Soll. Take your pick, let us know as soon as youve decided and well arrange the rest for you. Call, email or let us know at your Snow Brief
Sll-oshed

Join us on our Bar Crawl, with drinks, games and a guaranteed atmosphere. Shots and club entry are all included as we show you the best aprs ski in soll.
Lets Get Quizzickle!

Join your Crystal reps for an evening of entertainment, suitable for everyone.
Sleigh Ride

Snuggle under thick blankets for a romantic journey around the village of Sll.
The Big Breakfast

A morning to recover, kick back and re-gain your strength. Come and join us for a full English breakfast and enjoy a film.
Go West

Trip to Westendorf ski / board area at the far end of the Ski Welt. Return coach trip gives you extra time to explore without having to rush back.
Witches Platter

Have a wicked night tucking into your feast especially prepared by the good witches of Hexenalm.
Fondue evening

Enjoy a taste of the fantastic fondue that Austria has to offer, enjoying a relaxing evening at a traditional Austrian pub. (Minimum 2 people)
Night skiing

Why not try your hand at something different and experience the magic of the pistes at night. Includes your night lift pass and a warming hot chocolate or Gluhwein in the Hexenalm.
Tobogganing

Traditional winter, for all you thrill seekers out there! Grab your sledge and jump on the lift to the top of the mountain then hold on tight as the fun begins! Includes a warming Gluhwein or hot chocolate in the Hexenalm.
Cool Runnings

Take a ride on the superfast Olympic bobsleigh in igls. Not for the faint hearted, over 14 years only.

Crystal info pack page 12 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Farewell Party

Join your reps at the end of your holiday to see how far you skied and do your bit for our sponsored charity, by donating your used lift passes to DSUK. (Disability snow sports uk)

Follow us on Twitter @soll_ski for the latest weather, news and event updates

Crystal info pack page 13 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Families
Weve suggested some family friendly activities to keep you all entertained when not on the slopes.

Things to do
Crystals chosen ski school supplier in Sll has special courses for children to make sure your children also get to enjoy funpacked mountain time in a safe and friendly environment. Ski School Embacher accept children from 5 yrs old and teaches them in groups of similar ages and abilities so they can learn whilst making friends and having fun. For an extra 10 per day you can also arrange for your child to have lunch with the ski school leaving you free to enjoy a full day of skiing yourself. The best place to buy baby essentials (nappies, baby food etc) can be brought from Schlecker (similar to high street pharmacies back home). Schlecker is located opposite the Whiskey Mhle in the centre of town. Bum boarding is a low-cost fun activity for all the family. When ski school finishes nursery slopes are the perfect location and bum boards (glorified tea-trays!) can be bought from the Spar supermarket in the centre of town for just a couple of euros. Race each other, link up in trains, set up an obstacle course and enjoy! Save some euros by sharing lunches on the mountain. Child-friendly food includes Wiener Schnitzel (pork fried in breadcrumbs) and chips which usually costs around 8 but will easily feed two children (if not two adults). Kaiserschmarrn (chopped up pancake with apple sauce) is another mountain favourite usually too big for most appetites! Many hotels have a selection of family board games for you to use free of charge ask at your reception Bar Austria (next to the Crystal office) has pool tables, table football and darts available which are avalible to use for a couple of euros. Bar Austria is a smoking bar, but the games area is sectioned off and is non smoking. Turbo tubing is great fun for kids and adults alike. Join us on Thursday evenings as we take you to the best tubing venue in the area where you'll get the chance to whizz down slopes in glorified rubber rings, with a lift to drag you to the top!! Speak to your Crystal reps for more information. Please be advised that safety standards with regards to balconies differ in Austria and on occasions you may be allocated a room whereby the balcony is lower than we would expect in the UK. For your own safety, please ensure that you take care when on the balcony and do not lean on or over the railings. If you have children below the age of 12 in your paty, please ensure they are supervised and not left unattended at any time. Dont forget the altitude remember sunglasses and sun block and drink plenty of liquids when youre out and about in resort. Take a look here for packing tips when skiing with children.

Crystal info pack page 14 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013

Sponsors

Crystal info pack page 15 of 15. Now available pre-departure crystalski.co.uk/infopack Whilst every effort has been made to ensure accuracy, the information provided may change from time to time. Your Representative will update you with any changes on arrival if necessary. Date printed - 09/01/2013