QUESTIONNAIRE

Part A
1. Day to day decisions demonstrate that Quality is a top priority.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

If you disagree suggest the areas where quality can be improved:

............

2. Where do you obtain information about activities?

Website
Notice board
Superior
Interaction with the H.R. Dept.
Periodical meetings Knowledge Port Magazine Press releases Others
(please specify)...............................................................................

3. Abharan is good at communicating important decisions affecting its employees.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

4. There is adequate communication between departments at Abharan.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

If you disagree suggest the departments where improvement is required:

................

5. The periodical meetings conducted at Abharan help the department / individual to

increase productivity.
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Please give your suggestions to improve Productivity by conducting the meeting in a

better way:

............

6. Please rate the means by which Abharan communicates with its members:
Abharan Annual report

Poor

V Good

Good

Poor

Abharan website

V Good

Good

Poor

Poor
Notice boards

V Good

Knowledge port magazine

Good

V Good

Poor
Good

V Poor
Poor

Poor
Press releases

V Good

Periodical meetings

Good

V Good

Poor
Good

V Poor
Poor

Poor
Emails

V Good

Good

Poor

V Poor

Superior instructions

V Good

Good

Poor

V Poor

Telephone

V Good

Good

Poor

V Good

Good

Poor

V Good

Good

Poor

Poor
In correspondence

Poor
Others............................

Poor

7. Please give your suggestions as to how we can communicate more effectively and areas

where, Abharan can refine the methods already in use:

...............

8. My jobs and duties are clearly defined to me.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

9. I am fully aware of what is expected from me and informed well in advance.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

10. As an employee, the processes and procedures of doing a job at Abharan simplify my

work.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

11. I know who is responsible, who needs to be informed and who is to be contacted for
getting a solution.
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Disagree

Strongly Disagree

12. My salary is fair to my responsibilities.

Strongly Agree

Agree

Neutral

13. Are you comfortable working with people coming from different states at Abharan.

Yes

No

If, no why? Is it language problem different religion different mindsets of

people
generation gap others (please specify) ......
..................................................................................................
........................................................................................................................................

14. What do you like the most about working with people? What least?

............

15. H.R. Policies at Abharan, facilitate employee development.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Please suggest the areas of improvement in H.R.

policies ................................................................................................................................
..............................................................................................................................................
..........

16. Do you think the H.R. Policies of Abharan are:

Well planned and not well implemented

implemented
Well planned and implemented

Not well planned and well

Not well planned and implemented.

17. All employees here are treated fairly, equally, and receive equal opportunities in career

advancement programs.
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

If any shortcomings in career planning please

justify: .................................................................................................................................
..............................................................................................................................................
..............................................................................................................................................
.............

18. Employees here are encouraged to give suggestions for the betterment of their work, as
well as other departments.
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

19. The top management pays careful attention to employee suggestion.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

20. Management ensures Employee Safety to such an extent that employees can save a lot

of mental energy for work purposes.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

21. What are the problems, you face in relation to your job responsibilities (like co-

ordination, authority, communication, stress, etc.) Please give your suggestions to

overcome this.

............

22. Overall I am satisfied with Abharan.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

If satisfied, the areas

are: ..................................................................................................................................
.........................................................................................................................................

.........................................................................................................................................
.......
If dissatisfied, the areas
are: ..................................................................................................................................
.........................................................................................................................................
.........................................................................................................................................
.......

23. What are the positive elements you see at Abharan? (Atleast 3).

24. What are the negative elements you see at Abharan? (Atleast 3).

25. Would you recommend employment to your family or friends at Abharan?

Definitely not

Probably not

May be

Probably would

definitely would.

If Yes
Why: ..................................................................................................................................
............................................................................................................................................
............................................................................................................................................
..........
If No
Why: ...............................................................................................................................
.........................................................................................................................................
.........................................................................................................................................
..........

26. What can Abharan do to increase your satisfaction as an employee?

............
Part B

1. My performance is closely monitored by my superiors.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

2. My superior communicates my weaknesses and helps me in overcoming them.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

3. Workload and job responsibilities are judiciously distributed amongst employees in

my department. Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

4. As a superior/supervisor how have you gone about, persuading labour to get your

work done? State with an example.

....

5. People (labour) lacking competence doing their jobs are helped to acquire

competence rather than being left unattended at Abharan

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

6. Shortcomings of workers here at Abharan are communicated in a non threatening

way.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

7. Have you ever had a subordinate who did not perform as well as you thought he

should have?

Yes

No

If yes what did you do about it?

8. Do you think the existing medium through which guidelines are passed to labour

force is being effectively understood by them.

Yes

No

If no , suggest a solution

9. If you have recently had to evaluate a labour on job performance how do you

differentiate between a good worker and a poor one?

10. My work group looks for ways to change processes to improve productivity.
Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Disagree

Strongly Disagree

11. Deadlines set at Abharan are realistic.

Strongly Agree

Agree

Neutral

12. Abharan provides as much as initial and ongoing training as per departmental needs.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

13. What is the additional non-technical training you would like to have at Abharan?

(Tick the appropriate).

Supervisor skills Stress Management Skills Time Management Skills
Communication Skills Presentation Skills Personality Development Skills
Team Management Skills Leadership Skills
Others (Please specify)

14. Is lot of attention give n for updating technology?

Yes

No

If no, what are the areas in which improvement in technology is required?

15. While working in Abharan please rank the following factors as per their importance

in your professional as well as your personal life (mark the most important as 1).
Salary

job profile

work to education pursued

nearness to family and friends

challenging nature of jobs

growth
satisfaction with superior
.

close nature of
prospectus and career

others (please specify)

THANK YOU FOR YOUR VALUABLE TIME AND INPUTS.