Académique Documents
Professionnel Documents
Culture Documents
.: Table of Contents :.
Definition About conflict Beginnings of conflict Conflict indicators Conflict is destructive Conflict is constructive Summary of Key Points Conclusion
Definition :
Conflict is a reality of life. Be it with students, parents, administrators, or colleagues, it is unavoidable. Improving our understanding of conflict can help us deal with it more effectively. The three most useful tools to resolve conflict are intellect, maturity, and confidence. The three most destructive tools to deal with conflict are unsubstantiated information, emotion, and defensiveness.
About conflict :
Conflict is inevitable.
Conflict develops because we are dealing with people's lives. Although inevitable, conflict can be minimized, diverted and/or resolved.
Beginnings of conflict:
Poor communication
Seeking power Dissatisfaction with management style Weak leadership Change in leadership Lack of openness
Conflict indicators :
Public statements Airing disagreements through media Conflicts in value system Desire for power Lack of candor on budget problems or other sensitive issues Lack of clear goals
manage conflict
Conclusion :
There are no magical solutions when you are dealing with conflict. However, having the skills and a good understanding of the nature of conflict will help you to deal with it confidently. As professionals our role is to bring the best knowledge and strategies to issues to address them in a productive, respectful and positive matter.
The End