HOSPITAL PROCESS FLOW:

1. Area Evaluation:y General y Site Map/Site Drawings y Soil and Land Evaluation (Height/Water level/Contour) 2. Market Analysis:y People Dynamics y Gross Income Rate y Occupational Contract etc 3. Networking:y Rail/Roads/Communication/Conveyance/Commute 4. Completion/Referral:- Next Option Rating I) ARCHITECTURE PLANNING: y Specialty Finding y Techno Requirement Gauges (area/Location) y Bed Strength(Wards etc) y Critical Units y Diagnostics Planning y Pharmacy Planning y Horizontal and Vertical Expansions y Storing of Accessories 1. (Biomedical Waste) 2. (Power/Transformers) 3. (DC) 4. (Rain Water Harvesting) y Staircase/Ramp/Lifts y SLD(Single Line Diagram)for:i. Plumbing ii. Electricals iii. AC iv. Gas(Medicals) y Flooring and Roofing y OT y OPD Page 1

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Sitting/Waiting Arena

II) CIVIL DRAWING: y Land Evaluation Concepts y Entry/Exit Point y Floor wise Segmentation y Process Flow:i. Patient Flow ii. Staff Flow iii. Material Flow iv. Waste Flow y y y Time Scaling Outlook and Branding Design Comparisons

III) ARCHITECTURE-BUILDING: y Raw Materials Quality Check y Contracts and Agreements(Tender Management) i. Time Scale Mapping ii. Progression Check y Foundation y Pillaring and Support y Scanning and Projections y Stages:i. Base ii. Preparation iii. Implementation and Installation iv. S Fittings and Calibrations y 4 Phases of Architecture:i. Concept Plan/Execution ii. Assembly iii. Testing iv. Fine tuning of Process and Corrections y Instrumentation/Tools and Machinery y Power

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IV) a) INSTRUMENTATION PLANNING (IP): y Need for Quality Instruments and Equipments y Rationalization on Requirement to Budget and time frame y Vendor Selection(Make/Manufacture By) y Versioning y Rate and Negotiations y Cross Check and Evaluation b) PROCUREMENT: y Imports y Logistics y Customs y Commission Tax y Licensing and Documentation y Warranty/Accessories etc c) COMMISSIONING: y Implementation and Assembly y Beta Trail and Calibration y Training and Handling y Alpha Trial and Launch y Usable , Consumables and Accessories Count V) a) STAFFING/HUMAN RESOURCES(HR): y Analysis of Recruitment y Minimal Head Count Strategy y Company Policy and Reforms y Source or Database y Strategy of HR Recruitment y Interview y Negotiations b) COMPANY POLICY DESIGN: y SOP(Systematic Operation Protocol) y KRA(Key Responsibility Area) y HR-Protocols:i. Letters to offer ii. Letters to Appointment y Salary structure and Reimbursement Amit Nath |amit@maxmedisupport.com Page 3

y y

Attendance and Leave Policy Employee Welfare and Medicals

c) ORIENTATION d) TRAINING: y On Site y Judgmental/Probation VI) INFORMATION TECHNOLOGY (IT): y Planning y Resources Selection y Budget y Infrastructure Decision:i. Hardware ii. Software iii. Networking iv. IP v. Consumables y Departmental Count y Implementation y Training y Trials and Fine tunes y Synergies of Delta/PACS, Tele Radiology (as expansion) etc.. VII) BRANDING/MARKETING: y Strategies y Referrals y Budget y Time Frame(PERT) y People Involved y Services and Vendor Selection y Prints Required:i. Brochures ii. Name Plates iii. Boards iv. Banners v. Hand outs y Out Reach Comparison y Reach Outs-SMS/Integrations y Website Amit Nath |amit@maxmedisupport.com Page 4

VIII) y y y y

EVENTS: Staff Orientation/Training Community Responsive News/Social Responsibilities Camps Outreach Program

IX) DEPARTMENTAL MUST PROCUREMENT: y Ambulatory Services y Pharmacy Station y Drug Purchase y Diagnostics Accessories y CSSD- Instruments and Consumables y Linen y House Keeping y Electricals y Plumbicals y Stores and Inventories/Assets y Canteen/Restaurants y ATM/Banking Facilities y Insurance and Scheme Counters y Tele communication and internet y Stationeries y Official/Admin Equipments y Patient Facilitation/Comforts y Toiletries y Furniture s y Prints of all vouchers/receipts y Prescription(PRINTABLES) X) ACCREDITATION/LICENSING y Patient Count on:i. Schemed Plan ii. Health Insurance y Profitability Factors y ROI y SOP/KRA/GHP y Audits/Assessment y Finals y GHP Accreditation Amit Nath |amit@maxmedisupport.com Page 5

XI) MANAGEMENT: y Phase Study y Time Framing y Motion study of Fund/ y ROI Forecasting y Purchase and Assets Management y Specialty Forecast and Strategic testing

XIII) DELIEVERABLES: y Products

For further information please contact

Amit Nath
Max Medi Support Pvt. Ltd Bangalore - 560 076 Phone: +91 80 4093 1112 E-Mail: info@maxmedisupport.com web: http://www.maxmedisupport.com

Amit Nath |amit@maxmedisupport.com

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