Chapter 1: Intro to IPC

linear communication: sender -- noise -- receiver fields of experience: beliefs, attitudes, values, and experiences that each participant brings to a communication event. transactional: any encounter (most commonly face to face) in which you and others jointly create communication meaning (doesnt apply to emails, facebook posts, texting) interpersonal communication: a dynamic form of communication between 2 or more people in which the messages exchanged significantly influence their thoughts, emotions, behaviors and relationships. (most is transactional) It is primarily dyadic (involves pairs of people). impersonal communication: exchanges that have a negligible perceived impact on your thoughts, emotions, behaviors, and relationships. metacommunication: any message, verbal or nonverbal, that its central focus is the meaning of communcation (ex: discussion of previous comments to glances at friends) It helps us understand each other's communication and how messages should be correctly perceived. maslow's hierarchy of needs: self actualization (self presentation goals), ego (instrumental goals), social needs (relationship goals), security needs, physical human needs.

Chapter 2: Considering Self

self: an evolving composite of 3 components: self awareness, self concept, and self esteem. self awareness: the ability to step outside yourself (so to speak), view yourself as a unique person distinct from your surrounding environment, and relfect on your thoughts, feelings and behaviors. self concept: your overall perception of who you are (On the whole, I'm a "nice" person). Based on the beliefs, attitudes and values you have about yourself. *One of the biggest influences of self concept is the labels others put on you.* self esteem: the overall value that we assign to ourselves. self fulfilling prophecies: predictions about future interactions that lead

us to behave in ways that ensure the interaction unfolds as we predicted. self discrepancy theory: suggests that your self esteem is determined by how you compare to two mental stanards. The first is your ideal self (the perfect you, the embodiment of all the attributes you consider desirable). The second is your ought self (the person others wish and expect you to be.) Self-disclosure: revealing private information about yourself to others
norm of reciprocity: we often expect others to self-disclose after we do. social penetration theory: the breadth and depth of things we reveal to other people.

Steps to Effectively Disclosing yourself: 1. Know yourself/what you want to disclose 2. Know your audience/their possible reaction 3. Dont force others to self-disclose, but be willing to listen. 4. Dont presume gender preferences 5. Be sensitive to cultural differences 6. Go slowly/follow the process Face: your public self that your friends and family are familiar with. They sometimes change depending on who you are around or what situation you are in. Mask: not showing the real you, concealing something about yourself. Face threatening acts: when someone does or says something that challenges the face we are trying to present. It can be embarrassing, frustrating. We try to save face by making a joke or blow it off like it was no big deal, or we completely ignore it.

Chapter 3: Perceiving Others

Organization: phase of the perception process where you structure something into a coherent pattern inside your head Punctuation: structuring the information youve selected into a chronological sequence that matches how you experienced the order of events. Arguments with others are often caused by differences in this. interpretation: assigning meaning to the information weve selected

attributions: our answers to the why questions we ask every day. why did she not return my text message? Internal vs. External attributions. fundamental attribution error: the tendency to attribute others behaviors solely to internal causes (the kind of person they are) rather than the social or environmental forces affecting them. Common during online conversations.

Chapter 4: Experiencing and Expressing Emotions

Display rules
1. Intensification: exaggerating an emotion you are experiencing. 2. De-intensification: downplaying an emotion you are experiencing. 3. Simulation: acting emotional when you are not experiencing any emotion. 4. Inhibition: acting emotionless when you are experiencing an emotion. 5. Masking: hiding the true emotion with another.

Notable Emotions
Grief: Intense sadness that follows a substantial loss; may include loss of a loved one, loss of employment, home, or anything very important.

Stages of grief
1. Denial of the loss. 2. Anger at whom or whatever caused the loss. 3. Bargaining with a higher power or person to bring the loss back. 4. Depression is a period of sadness and mourning over the loss. Longest/most intense stage. 5. Acceptance is acknowledging the loss and beginning to reach closure, and move past it.