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E101 Smartphone Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on the F900 smartphone service guide.
Date Chapter Updates

II

Copyright
Copyright 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

IV

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine. These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

VI

Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Your Acer Smartphone Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Software Upgrades

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Mode Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Performing a Soft Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Switching to Download Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Performing a Clean Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Software Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Using the Device Software Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Machine Disassembly and Replacement

13

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Removing the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Removing the Mini-SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Removing the Battery Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Removing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Removing the Back Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Removing the Vibration Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Removing the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Removing the Side Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Removing the Microphone Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Removing the SIM Daughter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Removing the Camera Shielding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Removing the Light Pipe Foam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Removing the Receiver Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Removing the Touchwheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Replacing Internal Module Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Replacing the Touchwheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Replacing the Receiver Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Replacing the Light Pipe Foam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Replacing the Camera Shielding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

VII

Table of Contents
Replacing the SIM Daughter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Replacing the Microphone Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Replacing the Side Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Replacing the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Replacing the Vibration Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Replacing the Back Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Replacing External Module Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Replacing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Replacing the Battery Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Replacing the Mini-SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Replacing the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Diagnostics and Troubleshooting

63

Using the Diagnostic Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Installing the Diagnostic Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Running the Diagnostic Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 BT Phone Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Key Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Memory Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 LCM Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 BT Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Speaker Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Camera Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Idle Current Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Charge Current Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 RTC Battery Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 GPS Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Using the Windows Mobile Test System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Serial Number Definition FRU (Field Replaceable Unit) List

77 79

E101 Smartphone Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 E101 Smartphone FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Online Support Information Index

85 87

VIII

Chapter 1

System Specifications
Features
Below is a brief summary of the smartphones many features:

Operating System
Windows Mobile 6.1 Professional for Pocket PC Phone Edition

Processor
1.Qualcomm MSM7225 Mobile Station Modem

Memory
512MB Bootable NAND FLASH, 256MB SDRAM

Display
240 x 400 TFT Liquid Crystal Display (LCD) with 18-bit color and LED back-lighting and touch screen and 3.2" display

Dimensions and Weight


g (including battery and stylus)

Communications
Quad-band GSM/GPRS/EDGE (850/900/1800/1900MHz) Tri-band UMTS (2100/1900/850MHz) Dual-band UMTS (2100/900MHz)

Modem
EMP U365 (POP)

Bluetooth
Bluetooth 2.0 class 2+EDR

Camera
Built-in 2 mega pixels camera, up to 1600 x 1200 resolution Supports still capture, video capture, and compression

Chapter 1

Expansion Options
MicroSD card slot

Interface/Audio
Built-in microphone and speaker, hands-free mode supported

Interface/Data
Mini USB Sync

Ergonomic Design
Touch panel for stylus or fingertip Touch wheel interface Buttons: Four control buttons Power button Camera shutter key Silent Button Volume control keys

Power
DC Adapter, 5V, 1A

Battery
1140mAh, rechargeable Lithium Polymer Talk time: Standby: Pocket PC usage:

Software (pre-loaded*)
Windows Mobile@ 6.1 Professional Microsoft Office Outlook Mobile (Calendar, Contacts, Tasks and Inbox) Microsoft Office Word Mobile / Microsoft Office Excel Mobile / Microsoft Office PowerPoint Mobile MSN Messenger / Microsoft Transcriber / Windows Media Player 10 Picture / Notes / Internet Explorer Mobile / ActiveSync / Calculator / Game (Solitaire, Bubble Breaker) Microsoft Reader* (* depends on region)

Acer Exclusive Applications


User interface: Acer Shell v2.0

Phone Tools:

Phone Application*, Phone Setting, SIM Toolkit, Speed Dial, Call Filter, Wireless Modem, Wireless Manager, Dialer Skin, Add Ringtone, CSD Type, Voice Commander*, Connection Wizard, SMS Sender, MMS Composer*, SIM Manager, Video Telephony, (*Subject to change by region)

Multimedia Tools: Image Maker, Multimedia Manager, Camera (Camcorder, Image Wizard), FM Tuner* (*Subject to change by region)

Utilities: Quick Link, Battery Meter, Zoom SMS, Bluetooth Manager, M-Desk, Scenario, Backup Utility, Name card Manager

GPS Tools: Satellite Data Update, Location SMS

System Block Diagram

Your Acer Smartphone Tour


After examining your smartphone features, let us show you around your new smartphone.

Views
2 1 3 4 5 19 20

16 12 13 14 17 6 11 18

89

10 15

No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 4 Stylus

Item Power button Touchscreen Phone speaker LED Indicator Home button Call button Touch wheel/4-way button Center button End button Back Button Volume up / Volume down Silent button Mini USB connector Microphone

Description Use to enter information or select items on the touch screen. Press to turn the screen on/off or enter sleep mode; press and hold to turn the smartphone off. 240 x 400 pixel screen to display data, phone content and enter information. Emits audio from your smartphone; suit-able for holding to your ear. Indicates if the smartphone is powered on Returns to the home screen Activate phone/dial/view recently dialed numbers/answer a call. Touch-sensitive wheel control with 4-way button Use to select on-screen items Press to end a call/disconnect GPRS; press and hold to turn the phone function on/off. Go to the previous screen Press to increase/reduce phone volume. Turns off speakers and turns on vibration module Connect to a USB cable/headphones/ charger. Smartphone receiver / internal microphone

No. 16 17 18 19 20

Item Micro SD card slot Camera button Reset pinhole Speaker Camera

Description Expand your devices memory capacity. Activate the camera or take a picture. Insert the stylus into this hole to reset the device. Emits audio from your smartphone; suitable for handsfree use. A 2-megapixel camera for taking high-resolution images.

Hardware Specifications and Configurations


Chipset Item CPU type Package Core Logic Features 456 PINS NSP ARM1136-J & ARM926EJ-S Supply voltage System Memory Item Memory controller Memory size TFT 3.2 Item Vendor/model name Active Area (mm) Display resolution (pixels) Chimei LT320AC9003 41.76 (W) 69.6 (H) 240 (W) 400 (H) 5 Specification On Board 512 MB Flash ROM, 256 MB SDRAM Specification WCDMA/HSDPA/HSUPA GSM/GPRS/EGPRS High-performance ARM1136-J application processor running with a running speed up to 528 MHz High-performance ARM926EJ-S modem processor with a running speed up to 320 MHz Java hardware acceleration for faster Java-based games and other applets Support for Bluetooth 2.0 EDR via external device High-speed, serial mobile display digital interface that optimizes. Receive diversity support for WCDMA providing improved capacity and data throughput USB OTG core supports both slave and limited host functionality. Built-in high-speed USB core and PHY Integrated wideband stereo codec for digital audio applications Direct interface to digital camera module with video front-end (VFE) image processing GPS position location capabilities Vocoder support (GSM-HR, FR, EFR, AMR, AMR-WB/+) Advanced 11 mm 11 mm 1.05 mm, 0.4 mm pitch, 456-pin NSP packaging technology Specification Qualcomm MSM-7225 528MHz & 320MHz

MSMC1 =1.325V MSMC2=1.325V

Item Pixel Pitch (mm) Typical White Luminance (cd/m ) also called Brightness Supported Colors Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Weight Physical Size (mm) Electrical Interface Viewing Angle (degree) Horizontal (Right) CR = 10 (Left) Vertical (Upper) CR = 10 (Lower) Camera Item Model Type Bluetooth Item Type Interface Profiles Battery Item Vendor & model name Battery Type Rating Maximum Charging Voltage Pack capacity Battery Life Talk time Standby Pocket PC usage 5~6 Hr. 400 Hr. 4 hours (Backlight on) Simplo US473850A8T Li-ion Polymer 3.7 VDC 4.2 VDC 1140 mAh
2

Specification 174 174 300 262000 500:1 30 18 g 47.4(W) x 81.2(H) x 2 (D) RGB666 70

Specification 1/5-Inch System-On-A-Chip (SOC) CMOS Digital Built-in 2Mp resolution (1600H x 1200V) Auto-Focus CMOS camera, up to 1600H x 1200V resolution

Specification Bluetooth 2.0, EDR UART and PCM Generic, Serial, FTP, A2DP, Headset, Hands Free

Specification

Chapter 2

Software Upgrades
System Requirements
Microsoft Windows XP or above Latest version of EUU (End-user Upgrade Utility / EUU_xxx.exe) Latest version of ActiveSync v4.5 or above Tool: USB Cable

Mode Switching
Performing a Soft Reset
1. 2. Press and hold the POWER button. Press RESET and release both (power & reset) buttons at the same time.

Switching to Download Mode


1. 2. Press and hold the RESET button immediately after doing a soft-reset. Release the RESET button after the USBDL screen shows up on the screen.

Performing a Clean Boot.


1. 2. 3. Perform a soft-reset, device reboot. Press and hold RESET after the logo screen appears. When the confirmation message appears, press the camera button immediately to perform a clean-boot.

Software Upgrade Procedure


Using the Device Software Update Utility
Before updating, please ensure the PC being used to update has the following: 1. 2. Windows XP SP2 or later versions (Vista, Windows 7) of the Windows operating system. ActiveSync 4.5 or higher All firewalls disabled If a Micro SD card is installed in the Smartphone, remove it. Connect the Smartphone to the PC using a USB cable.

3. Execute ActiveSync. NOTE: If you encounter difficulties connecting with ActiveSync, try disabling advanced network functionality on the Smartphone by clicking Start > Settings > Connections >USB to PC and uncheck Enable advanced network functionality.

Chapter 2

4.

Execute the EUU executable file The Welcome screen displays.

5.

Click Next. Specify a folder and permission.

6.

Click Next. The Confirm Installation screen displays.

7.

Click Next. When EUU is installed, the Completed screen displays.

8.

Click Finish. The Device Software Update Utility starts and the following screen displays.

9.

Follow the on screen instructions. When the ActiveSync connection is established, click Next. The following screen displays.

10

10. Click Continue. A warning screen displays.

11. Click Yes. A confirmation screen appears on the Smartphone.

12. Click Yes. A final confirmation screen appears on the PC.

11

13. Click Yes to begin the upgrade. The Smartphone reboots to download mode and the following progress screens display on the Smartphone and PC.

The update is complete when the following screen displays.

14. Click Close to exit the utility.

12

Chapter 3

Machine Disassembly and Replacement


This chapter contains step-by-step procedures on how to disassemble and reassemble the smartphone for maintenance and troubleshooting. IMPORTANT:The use of metal tools during disassembly may damage the casing. Use plastic tools where possible. IMPORTANT:Cover the work area with a clean, dry, lint-free cloth before placing the smartphone face down. NOTE: The color and layout of some components may differ from those shown in the images.

Disassembly Requirements
To disassemble the smartphone, you need the following tools: Wrist grounding strap and conductive mat to prevent electrostatic discharge A clean, dry, lint free cloth to prevent damage to the LCD during disassembly Plastic pry less than or equal to 0.96 mm thickness Appropriate driver types and sizes for the indicated screws

Tweezers (plastic and metal) NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Related Information
The product previews seen in the disassembly procedures may not represent the final product color or configuration.

General Information
Pre-disassembly Instructions
IMPORTANT:Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. 4. Turn off the power to the system. Unplug the USB adapter and all other cables from the system. Cover the work area with a clean, dry, lint-free cloth to protect the TOP case. Place the system on a flat, stable surface.

Disassembly Process
The disassembly process is divided into the following sections: External components disassembly Main unit disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.

Chapter 3

13

Main Screw List Screw M 1.6X4.0,M WT NYLOK C I M 1.2X1.5 WT Ni GP, 5T, M1.6X3.0 M BK Ni VER:02,GP 5 6 2 Quantity Part No. 6052A0067302 6052A0067402 6052A0067502

External Module Disassembly Process


External Modules Disassembly Flowchart
Turn off system power

Disconnect USB cable from system

Remove Stylus

Remove Back Cover

Remove Mini SD Card

Remove Battery

Remove SIM Card

NOTE: Items enclosed with broken lines ( - - ) are optional and may not be present.

14

Chapter 3

Removing the Stylus


1. Grasp the Stylus as shown and pull to remove it from the smartphone.

2.

Continue to pull the Stylus until it is completely removed from the smartphone.

Chapter 3

15

Removing the Mini-SD Card


NOTE: The Mini SD Card is an optional item and may not be present. 1. Insert a finger nail (or plastic pry) into the casing and open the Mini SD door as shown.

2.

Pull the hinge out (1) and rotate the Mini SD door away from the card slot (2) as shown.

2 1

3.

Press the Mini SD card into the slot and release. The card ejects automatically.

16

Chapter 3

4.

Remove the card from the slot and replace the Mini SD door.

Chapter 3

17

Removing the Battery Door


IMPORTANT:Cover the work area with a clean, dry, lint-free cloth before placing the smartphone face down. 1. Slide the Battery Door downwards until it disengages.

2.

Rotate the Battery Door away from the smartphone to remove it.

18

Chapter 3

Removing the Battery


1. 2. See Removing the Battery Door on page 18. Push the Battery towards the top of the Smartphone as shown to release it.

3.

Lift the Battery out of the battery bay.

Chapter 3

19

Removing the SIM Card


NOTE: The SIM Card is an optional item and may not be present. 1. 2. See Removing the Battery on page 19. Grasp the SIM Card as shown.

3.

Slide the SIM Card out of the slot as shown.

20

Chapter 3

Main Unit Disassembly Process


Main Unit Disassembly Flowchart

Remove External Modules before proceeding

Remove Back Cover

Remove Camera Shielding

Remove Mainboard

Remove Receiver Module

Remove Vibration Module

Remove Camera Module

Remove LCD Panel

Remove LED Gasket

Remove Speaker Module

Remove Sim Daughter Board

Remove Button Board

Remove Control Buttons

Remove Keyboard

Remove Microphone Boot

Screw List Step Back Case Keyboard SIM Daughter Board Screw M 1.6X4.0,M WT NYLOK C I M 1.2X1.5 WT Ni GP, 5T, M1.6X3.0 M BK Ni VER:02,GP 5 6 2 Quantity Part No. 6052A0067302 6052A0067402 6052A0067502

Chapter 3

21

Removing the Back Case


1. See Removing the Battery on page 19. 2. Remove the five screws located in the back case. NOTE: The lower right screw is covered with a factory seal. Note if this seal is already broken.

Step Back Case M1.6*4

Screw 5

Quantity

Screw Type

IMPORTANT:Do not force the covers apart to avoid damaging the plastic securing clips. IMPORTANT:Use a plastic pry less than or equal to 0.96 mm thickness. Metal tools may damage the covers. 3. Starting at the left edge of the smartphone, pry apart the covers. Pull the inside of the battery recess out while pushing the Top Case with your thumb as shown to release the latches.

22

Chapter 3

4.

Use the same technique to release the securing clip on the top edge of the Smartphone (clip circled below).

5.

Separate the bottom edge of the Smartphone using a pry tool as shown. The securing clip is located in the center of the bottom edge.

6.

Separate the edges using a pry tool down the left side, gradually prying apart the covers.

Chapter 3

23

7.

Work along the left edge, prying the covers apart as shown.

8. Remove the Top Case from the Back Case and place it on a clean, dry, lint-free cloth. NOTE: Take care when separating the covers. The Silent Button is not attached to either cover and can easily fall out.

9.

The Back and Top Cases appear as shown below when separated.

IMPORTANT:Be sure to note the condition of the water detection sticker. A red sticker indicates that it has been directly exposed to water and the warranty may be void.

24

Chapter 3

10. Note the condition of the water detection sticker, shown below: The water detection sticker dissolves when in contact with water for an extended period.

Chapter 3

25

Removing the Vibration Module


1. 2. See Removing the Back Case on page 22. Using the tweezers, gently pry the Vibration Module loose of the Back Case.

3.

Grasp the rubber insulation and lift the Vibration Module out of the Back Case.

26

Chapter 3

Removing the Speaker


1. 2. See Removing the Back Case on page 22. Using the tweezers, gently pry the Speaker loose of the Back Case. The speaker is glued in place so care must be taken to remove not only the speaker but the glue below it as well

3.

Lift the speaker away from the Back Case.

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27

Removing the Side Buttons


1. 2. See Removing the Back Case on page 22. Grasp the Volume Button and lift it out of the Back Case.

3.

Grasp the Camera Button and lift it out of the Back Case.

4.

Push the Power Button in to release it from the securing tabs.

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Chapter 3

5.

Grasp the Power Button and lift it out of the Back Case.

6.

Grasp the Silent Button and lift it out of the Back Case.

7.

Grasp the outer ring of the Reset Button and slide it up along the pin.

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29

8.

Lift the Reset Button out of the Back Case.

30

Chapter 3

Removing the Microphone Boot


1. 2. See Removing the Back Case on page 22. Grasp the Microphone Boot and lift it out of the Back Case.

Chapter 3

31

Removing the SIM Daughter Board


1. 2. See Removing the Vibration Module on page 26. Remove the two screws securing the SIM Daughter Board to the Mainboard.

Step SIM Board M1.6*3

Screw 2

Quantity

Screw Type

3.

Lift the SIM Daughter Board away from the Mainboard as shown.

32

Chapter 3

Removing the Camera Shielding


1. 2. See Removing the SIM Daughter Board on page 32. Insert thin tine tweezers under all four sides of the Shielding securing clips and gently pry the Shielding away from the Mainboard.

3.

Lift the Shielding clear of the Mainboard to expose the Camera Module.

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33

Removing the Camera Module


1. See Removing the Camera Shielding on page 33. IMPORTANT:use the camera removal tool, shown below, to replace the camera.

2.

Insert the camera removal tool into the camera well on the mainboard as shown until the clips on the outside edges disengage.

3.

Grasp the camera using the tool and pull straight up.

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Chapter 3

Removing the Mainboard


1. 2. See Removing the Back Case on page 22. Pry the securing hook off of the right side of the mainboard while gently pulling up the Mainboard.

3.

Pull up on the bottom right side of the mainboard to detach the connector to the Keyboard.

4.

Pull up on the edge of the mainboard to release it from the pin circled below

5.

Slide the mainboard out from under the securing clip shown below. Do not slide out completely or remove the mainboard at this time.

Chapter 3

35

IMPORTANT:The LCD Module is not secured to the Top Case or Mainboard. Support the panel before turning the assembly over.

6.

Holding the Top Case and Mainboard together, flip the assembly over.

7.

Lift the Top Case away from the Mainboard.

IMPORTANT:Ensure that no dust, dirt, or finger prints come in to contact with the exposed LCD Module or Top Case; Foreign particles and grease will affect LCD output performance. If any prints or dust comes into contact with the LCD or cover, use only water, IPA (Isopropyl Alcohol) or Hexane and approved cleaning cloth.

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Chapter 3

Removing the LCD Module


IMPORTANT:Ensure that no dust, dirt, or finger prints come in to contact with the exposed LCD Module or Top Case; Foreign particles and grease will affect LCD output performance. If any prints or dust comes into contact with the LCD, use only water, IPA (Isopropyl Alcohol) or Hexane and approved cleaning cloth. 1. 2. See Removing the Mainboard on page 35. Remove the tape securing the LCD FFC to the connector.

3.

Lift the FFC locking latch and disconnect the LCD FFC as shown.

4.

Lift the LCD Module away from the mainboard.

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37

Removing the Light Pipe Foam


A small rubber gasket directs light from the power indicator LED to the top case. 1. 2. See Removing the Mainboard on page 35. Grasp the Light Pipe Foam and lift it out of the Top Case.

38

Chapter 3

Removing the Receiver Module


1. 2. See Removing the Vibration Module on page 26. Pull the grounding tab up as shown.

3.

Pull the receiver module out to disengage the adhesive and lift it clear of the Top Case.

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39

Removing the Keyboard


1. 2. See Removing the Mainboard on page 35. Remove the tape securing the Touchscreen FFC to the connector.

3.

Remove the tape securing the Touchwheel FFC to the connector.

4.

Lift the FFC locking latch and disconnect the Touchscreen FFC as shown.

40

Chapter 3

5.

Lift the FFC locking latch and disconnect the Touchwheel FFC as shown.

6.

Lift the Touchwheel Board away from the Button Board and remove the six screws securing the Keyboard to the Top Case.

Step Button Board

Screw M1.2*1.6 6

Quantity

Screw Type

7.

Slide the Keyboard (K/B) out from the slot in the Top Case.

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41

Removing the Touchwheel


1. 2. See Removing the Keyboard on page 40. Push the two pins down into the holes as indicated

3.

Slide the Touchwheel out from the Top Case

IMPORTANT:Take care when removing to not allow the Touchwheel Board to get snagged and torn.

42

Chapter 3

Replacing Internal Module Components


Replacing the Touchwheel
1. Slide the Touchwheel into the opening in the Top Case, making sure the Touchwheel Board clears the opening.

2.

Push the Touchwheel onto the pins as shown.

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43

Replacing the Keyboard


1. Slide the Keyboard into the slot in the Top Case and under the Touchwheel Board as shown.

2.

Insert the six screws to secure the Button Board to the Top Case

Step Button Board

Screw M1.2*1.6 6

Quantity

Screw Type

3.

Insert the Touchwheel FFC into the connector and close the FFC locking latch as shown.

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Chapter 3

IMPORTANT:After closing, only one of the two white lines on the FFC should be visible, and should be flush with the edge of the locking mechanism. 4. Insert the Touchscreen FFC into the connector and close the FFC locking latch as shown

IMPORTANT:After closing, only one of the two white lines on the FFC should be visible, and should be flush with the edge of the locking mechanism. 5. Adhere the tape to secure the Touchscreen FFC to the connector.

6.

Adhere the tape to secure the Touchwheel FFC to the connector.

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45

Replacing the Receiver Module


1. 2. Remove backing tape from the adhesive on the new receiver module. Insert the receiver module into the receiver well in the Top Case.

3.

Bend the grounding tab over the edge of the well and pinch closed as shown.

46

Chapter 3

Replacing the Light Pipe Foam


A small rubber gasket directs light from the power indicator LED to the Top Case. 1. Grasp the Light Pipe Foam and insert it into the well in the Top Case.

Replacing the LCD Module


IMPORTANT:Ensure that no dust, dirt, or finger prints come in to contact with the exposed LCD Module or Top Case; Foreign particles and grease will affect LCD output performance. If any prints or dust comes into contact with the LCD, use only water, IPA (Isopropyl Alcohol) or Hexane and approved cleaning cloth. 1. Place the LCD Module onto the mainboard.

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47

2.

Connect the LCD FFC and close the FFC locking latch as shown.

IMPORTANT:After closing, the white line on the FFC should be visible and flush with the edge of the locking mechanism. 3. Adhere the tape to secure the LCD FFC to the connector.

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Chapter 3

Replacing the Mainboard


1. Place the Top Case onto the Mainboard. IMPORTANT:Ensure that no dust, dirt, or finger prints come in to contact with the exposed LCD Module or Top Case; Foreign particles and grease will affect LCD output performance. If any prints or dust comes into contact with the LCD or cover, use only water, IPA (Isopropyl Alcohol) or Hexane and approved cleaning cloth.

2.

Holding the Top Case and Mainboard together, flip the assembly over.

IMPORTANT:The LCD Module is not secured to the Top Case or Mainboard. Support the panel while turning the assembly over.

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49

3.

Slide the mainboard under the hook in the Top Case circled below

4.

Press down on the base and right side to engage the hooks.

NOTE: Check the four pins and screw holes to ensure the mainboard is seated properly in the Top Case.

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Chapter 3

Replacing the Camera Module


IMPORTANT:use the camera removal tool, shown below, to replace the camera.

1.

Grasp the camera using the camera removal tool - note the position of the alignment pin - it should align with the right side of the mainboard during insertion.

2.

Insert the Camera Module into the camera well on the mainboard as shown

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51

Replacing the Camera Shielding


1. Slide the Camera Shielding over the camera.

2.

Push the edges of the Camera Shielding down to be sure that the securing clips on the shielding are engaged.

Replacing the SIM Daughter Board


1. Place the SIM Daughter Board (D/B) onto the Mainboard as shown, taking care to align the screw holes.

52

Chapter 3

2.

Press lightly on the lower right corner of the SIM Daughter Board to engage the board-to-board connector.

3.

Insert the two screws to secure the SIM Board to the Mainboard.

Step SIM Board M1.6*3

Screw 2

Quantity

Screw Type

Replacing the Microphone Boot


1. Insert the Microphone Boot into the well in the Back Case as shown.

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53

Replacing the Side Buttons


1. Insert the Volume Button into the Back Case.

2.

Insert the Camera Button into the Back Case.

3.

Insert the Power Button into the Back Case.

54

Chapter 3

4.

Push the back of the Power Button in until the face is flush with the cover to engage the securing tab.

5.

Insert the Silent Button into the well as shown.

6.

Slide the Reset Button down along the pin until it rests at the base.

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55

Replacing the Speaker


1. 2. Remove any adhesive backing from the Speaker. Insert the Speaker into the Back Case.

3.

Press the speaker module in place to engage the adhesive.

Replacing the Vibration Module


1. Grasping the Vibration Module firmly from both sides, insert the Vibration Module into the vibration module well in the Back Case.

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Chapter 3

2.

Press the vibration module into place until the edges are flush with the well.

Replacing the Back Case


1. Align the silent button switch on the Mainboard with the Silent Button in the Back Case.

2.

Close the covers, and press the right side together until the hooks snap into place, taking care to keep the silent button aligned.

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57

3.

Press the bottom and top of the covers together until the hooks snap into place.

4.

Slide the silent button up and down to make sure the button is aligned with the switch on the mainboard.

5.

Pinch the edges together above and below the silent button.

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Chapter 3

6.

Press the silent button inwards while pressing the covers together until the back edge of the silent button snaps into place under the Back Case and the seam is flush.

7.

Replace the five screws located in the Back Case.

Step Top Case M1.6*4

Screw 5

Quantity

Screw Type

Chapter 3

59

Replacing External Module Components


Replacing the SIM Card
1. Slide the SIM Card into the SIM slot as shown.

Replacing the Battery


1. Insert the Battery into the battery bay.

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Chapter 3

Replacing the Battery Door


1. Place the Battery Door into the smartphone.

2.

Push the Battery Door into place.

Replacing the Mini-SD Card


1. Insert the card into the slot until it clicks into place.

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61

2.

Rotate the Mini SD door towards the card slot as shown.

3.

Push the door into the case to secure it in place.

Replacing the Stylus


1. Push the stylus into the stylus holder in the top of the smartphone as shown.

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Chapter 3

Chapter 4

Diagnostics and Troubleshooting


Using the Diagnostic Utility
Installing the Diagnostic Utility.
2. 3. 4. 5. Load the file 20090918DiagForC1 Ver 1.00.24.cab onto a micro-SD card. Insert the micro-SD card into the Smartphone. On the smartphone, click Start > File Explorer. Select Storage Card from the Show menu.

6.

Double-click the file 20090918DiagForC1 Ver 1.00.24.cab to run it.

7.

Select to install on the device.

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63

Running the Diagnostic Program


All of the diagnostic programs are accessed from the same menu.

1. 2.

Open the file explorer. Browse to the diag folder.

3.

Double-click the DiagMain application.

4.

Select the diagnostic utility to run. See the following sections for detailed instructions.

BT Phone Test
Before performing this test verify the following: Pair a tested and functioning bluetooth headset to the smartphone.

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Chapter 4

Ensure that a SIM card is inserted in the phone 1. 2. 3. Open the diagnostic utility. Select BT_Phone test. Click RUN.

4. 5.

Click 2. The phone function activates. Make a phone call.

6.

If the phone call works properly and the headset can be used to communicate, click Ok. If the bluetooth headset does not work properly, click NG.

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65

Key Test
The key test verifies if all buttons on the smartphone are working. 1. 2. Open the diagnostic utility. Select Key_TWeel_Vibrator and click RUN.

3.

Press the button indicated in blue, for example click the Home button when Home is highlighted blue, the camera button when CAM is highlighted blue, etc. The smartphone vibrates briefly if the button is pressed and functions correctly and the on-screen button turns black. If pressing a button results in no vibration, note the button and click NG.

4.

Continue pressing buttons as directed by the on-screen display until the test is complete.

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Chapter 4

Memory Test
1. 2. Open the diagnostic utility. Select Mem_TF_Cal test.

3.

Note the information provided on screen.

LCM Test
1. 2. Open the diagnostic utility. Select LCM_LED test.

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67

3.

Drag the slider across screen and verify that the backlight dims to 0.

4.

Examine the screen for any pixels that are black or offcolor. Drag the stylus from left to right to switch to the next color.

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Chapter 4

BT Test
1. 2. Open the diagnostic utility. Select BT Test and click RUN. The test runs automatically and the result is displayed on screen.

Speaker Test
1. 2. Open the diagnostic utility. Select Loopback Test and click RUN.

3.

Listen to make sure the MP3 is playing.

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69

Camera Test
1. 2. 3. Press the camera button until the camera application starts. Press the camera button again to take a picture. Select the video button.

4. 5. 6.

Press the camera button to take a short video. Press the camera button again to stop recording.

7. 8.

Click the camera browser button. Play the video recording and verify that it has saved properly.

9.

Browse to the pictures folder

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Chapter 4

10. Verify that the picture is stored properly. 11. Open the picture and check the color and verify that there are no dead pixels in the camera CMOS.

Idle Current Test


1. 2. Open the diagnostic utility Select Idle Current Test and click RUN. The screen will go blank as the phone idles.

3. 4.

Briefly press the power button to bring the smartphone out of idle. Click Ok if the idle current test succeeds in putting the phone into idle.

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71

Charge Current Test


Discharge the battery and plug the smartphone into the supplied charger before performing this test. 1. 2. Open the diagnostic utility Select Charge Current Test and click RUN.

3.

Note the charge test results and click OK. Click NG if External Power is N/A while the phone is plugged into the charger.

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Chapter 4

RTC Battery Test


1. 2. 3. Open the diagnostic utility Select Rtc_Backupbattery and click RUN. the diagnostic utility runs the test and returns to the main screen with Ok or NG displayed in the test results column.

GPS Test
An unobstructed view of the sky is necessary to receive a GPS signal. Carry out this test in an outdoor location or near a window. Wait at least 1 minute for signal acquisition before determining that the GPS is faulty. 1. 2. Open the diagnostic utility Select GPS Test and click RUN

3.

Click OK at the prompt to go into QOS mode

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73

4.

Wait until a signal is acquired. The diagnostic returns to the main screen as soon as a position is calculated and displays OK in the status column.

Reset
The Reset utility resets all of the values in the status column. If you need to rerun the tests, click Reset. 1. 2. Open the diagnostic utility. Select Reset and click RUN. The diagnostic program closes and clears all stored values.

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Chapter 4

Using the Windows Mobile Test System


Testing Item Phone Live Test Procedure Test phone dial and receive function: 1. Device over device to testing 2. Use wired Headset to answer call 3. Use Bluetooth headset to answer call USB connection Synchronize PDA with PC Connected USB to check PDA can be communicate with PC's ActiveSync 1. Check Camera function and photo appear normal 2. Check read, write & delete the storage file by Micro SD card 1. Enable Wireless 2. Execute Internet Explore to check if the Wireless LAN works well NOTE: For problems related to Firewall and using Proxy, please contact your IT specialists GPS Test 1. Execute the application as GPS Viewer 2. Check the contents of application Power Consumption Test Tools:

Guidelines Check Dial/Answer the phone call's voice is clear enough

Camera with Micro SD card Read/Write Test

Snap shot a photo then delete it Save the file in Micro SD card

WiFi Test

Must be able to open a website

Satellite searching status 1. No time limitation 2. Fix: 3D Fixed Notes: SI: Current 12 mA TI: Backlight ON current 180 mA (GSM/BT/WLAN/GPS ALL OFF) TI: Backlight OFF current 100 mA (GSM/BT/WLAN/GPS ALL OFF)

Dummy battery Power consumption program (2577) Power supply Micro SD card

1. Turn off power button, check SI 2. Check the contents of application 3. Insert SD card (containing program 2577) in to device 4. Execute the program under OS 5. Select Backlight ON/OFF to test TI 6. Select Clean Boot to reboot. Once Windows welcome appears, turn off power and remove dummy battery

Chapter 4

75

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Chapter 4

Chapter 5

Serial Number Definition


The following information describes the serial number details available on the Acer product sticker. To view the serial number, remove the Back Case and Battery (see Disassembly Process on page 13) as shown below:

E101

The following describes the information on the product sticker:

Acer 22 Barcode
Follows Code 128 standardrefer to http://www.adams1.com/pub/russadam/128code.html

Acer_22_Code_SN
PPPPPPPPPPYWWSSSSSMMVV Code PPPPPPPPPP YWW SSSSS MM Acer Part Number 3 digit numeric year and week code 5 character unique hexadecimal code by manufacturer base and reset each week (0-9, A, B, C, D, E, F 16 code) Manufacturer code Description

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77

Code VV English version code

Description

Acer SNID
YWWddddddMM Code YWW dddddd Description 3 digit numeric year and week code (as above) 6 digit unique number derived from Acer 22 Code SN (SSSSS) Transfer Rule: S1S2S3S4S5 dddddd = S1 * 164 + S2 * 163 + S3 * 162 + S4 * 16 + S5 For example: 001FD = 000509 (1 * 162 + 15 * 16 + 13) MM Manufacturer code (as above)

78

Chapter 6

FRU (Field Replaceable Unit) List


This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the E101 smartphone. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. If for whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

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79

E101 Smartphone Exploded Diagram


1 2 3 4 5 6 7 8 9 10 11 12

13

14

15

16

17

18 19

Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Top Case Set

Description Light Pipe Foam Receiver LCD Module Mainboard Camera Shield Vibration Module Speaker Stylus Power Button Back Case Battery Door Main Key K/B PCB Mic. Holder Daughter Board Silence Button Camera Button Reset Button LK.0320B.001

Part Number

80

Chapter 6

E101 Smartphone FRU List


CATEGORY ACCESSORY USB CABLE BATTERY BT.00107.004 PARTNAME ACER PART NO.

STYLUS-WHITE STYLUS-BLACK Adpt Plug-EU Plug-UK Plug-AU Plug-US Plug-CN HEADSET KJAG4028AEUCB-3.M900 MAIN BOARD M/B E1-with camera M/B E1-w/o camera AP.0050P.008 AP.0050P.002 AP.0050P.003 AP.0050P.005 AP.0050P.004 AP.0050P.006

K/B SET K/B SET

D/B SET D/B SET

TOP CASE SET

Chapter 6

81

CATEGORY

PARTNAME TOP CASE SET-BLACK TOP CASE SET-WHITE

ACER PART NO.

BOTTOM CASE SET BOTTOM CASE SET-BLACK BOTTOM CASE SET-WHITE BOTTOM CASE SET-BLACK (US) BOTTOM CASE SET-WHITE (US)

RECEIVER SET RECEIVER SET

SPEAKER SET SPEAKER SET

BATTERY DOOR SET BATTERY DOOR SET-WHITE BATTERY DOOR SET-BLACK

LCD LCD ASSY. LK.0320B.001

ME PARTS

82

Chapter 6

CATEGORY

PARTNAME LIGHT PIPE FOAM

ACER PART NO.

Main Key (Touch Wheel) TAPE (Main Key& Touch Panel) RF STOPPER-White RF STOPPER-Black VOLUME KEY-Black VOLUME KEY-White POWER KEY-White POWER KEY-Black RESET KEY-Black RESET KEY-White

CAMERA KEY-Black CAMERA KEY-White SILENT BUTTON-Black SILENT BUTTON-White MIC HOLDER

MOTOR

OPTICAL DEVICE CAMERA QM.02M04.001

SCREW SCREW,I,12,15,M,WT,Ni,VER:02,GP,

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83

CATEGORY

PARTNAME SCREW,5T,16,30,M,BK,Ni,VER:02,GP

ACER PART NO.

SCREW,C,16,40,M,WT,NYLOK,VER:02,

Water Label LABEL.WATER,ZW6054A,01,GP IDA Label LABEL,ZW6054A,01,IDA,GP IMEI Label (EN) LABEL.IMEI,ZW6054A,01,ENG,BOX,GP IMEI Label (TC) LABEL.IMEI,ZW6054A,01,ENG,BOX,GP

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Chapter 6

Appendix A

Online Support Information


This section describes online technical support services available to help you repair your Acer device. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's products including: Service guides for all models User's manuals Training materials Software utilities Spare parts lists TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix A

85

86

Appendix A

Index
B
Back Case LCD Module

Removing 37 Replacing 47
Light Pipe Foam

Replacing 57
Battery

Removing 19 Replacing 60
Battery Door

Removing 38 Replacing 47

M
Main Unit Disassembly

Removing 18 Replacing 61
Buttons

Flowchart 21
Mainboard

Removing 28 Replacing 54

Removing 35 Replacing 49
Mic Cover

C
Camera Module

Removing 31 Replacing 53
Microphone Boot

Removing 34 Replacing 51
Camera Shielding

Removing 31 Replacing 53
Mini-SD Card

Removing 33 Replacing 52

D
D/B

Removing 16 Replacing 61

R
Removing 32 Replacing 52
Receiver Module

Daughter Board

Removing 39 Replacing 46

Removing 32 Replacing 52
Diagnostic 63 Display 3

S
SIM Board

E
External Module Disassembly

Removing 32 Replacing 52
SIM Card

Flowchart 14

Removing 20 Replacing 60
Speaker

F
Features 1 FRU (Field Replaceable Unit) List 79

Replacing 56
Stylus

K
Keyboard

Removing 15 Replacing 62
System

Block Diagram 3

Removing 40

T
Touchwheel

Removing 42
87

Replacing 43

V
Vibration Module

Removing 26 Replacing 56
Views 4

88