M.

RA MK UM AR
E- Mail : kalairam79@yahoo.com Mo bile : 98427 77873

~ Ser vice Opera tions ~ P roduc tion ~

SYNO PS IS

 A result oriented and practical approach, professional with ove r 6 ye ar s experience in Service Operations,
Maintenance Operations, Inventory management, Spare Part Management & Man Management.
 Pre viously as sociat ed with Ta mil Teleco mm, T heni, India a s S ervice Enginee r.
 Deft at streamlining the service systems and developing new systems for enhancing efficiency.
 Expertise in maintenance/operations of a wide spectrum of equipments and components. Adept at preventive
and breakdown maintenance.
 Supervising the inventory and stores for proper storage of materials and spares.
 Resourceful at strategizing techniques for maximum utilization of manpower/machinery.

CORE COM PE TE NCI ES

Oper ation s & M ainten ance

 Planning and effecting preventive maintenance schedules of various network elements to increase network up
time and equipment reliability.
 Identifying areas of obstruction/bottlenecks and taking steps to rectify the equipments through application of
trouble shooting tools.
 Executing cost saving and energy saving techniques/measures and modifications to achieve substantial
reduction in O&M Expenditures and to increase operational profit.

Invent ory M anage ment

 Tracking & maintaining inventory levels in the assembly and stores for all items required.
 Studying and preparing plans for non moving inventory.
 Efficiently managing the inventory levels thereby ensuring optimum use of inventory.
 Managing the inventory movement and stock rotation.

Ser vice Op er ations

 Handling overall operations at the service workshop.
 Streamlining the service systems and develop new systems for enhancing efficiency.
 Conducting training programmes to enhance operational efficiencies of workforce, focusing on technical &
customer care aspect.
 Maintaining a proper inventory of spare for smooth execution of service operations.
 Coordinating with the principals for providing product performance reports.

Sp ar e P ar t Man agem ent

 Designing, implementing and monitoring effective procurement schedules along with finalizing the
specifications of the spare parts and establishing the quality & quantity limits.
 Supervising the inventory and stores for proper storage of material and spares.
 Monitoring inventory levels and co-ordinating with the purchase department for the generation of purchase
orders, as and when inventory reaches re-order levels.

Man M anag ement

 Assessing the training needs of the various employees in co-ordination with the various department heads in
the respective departments.
EM PLO YM EN T PROF IL E

Aug’0 5-Nov’08 a t Ta mil T elecom m, Th eni, India as Se rvice Enginee r

Jo b Role:
» Handling all kind of mother board testing & service operations.
» Discussing with customer requirement and Satisfied customer end

Ap r’02 -J ul’05 at S ri Vin ayag a Auto P roduc ts, Coimb at ore , India as P roduction In- cha rge

Jo b Role:
» Designing and developing a new product 4 module.
» Selecting the allocated the machining works.
» Preparing shop documentation.
» Following up the Spare parts for Quality Inspection.
» Discussing with customer requirement and Satisfied customer end
» Accountable for:
 Fittings and machine maintenance activities.
 Production improvements through better process handling techniques.
 Production target achievement & manpower utilize for production

IT SK IL LS : Windows, MS Office & Computer Basic.

ED UCA TION

D.E.C.E from Thanga Muthu Polytechnic College, Periyakulam in 1999.

PE RSON AL DE TAI LS

Date of Birth : 3rd March, 1979

Nationality : Indian
Marital Status : Married
Languages Known : Tamil & English
Gender : Male
Passport Details
Passport Number : H 1996291
Valid Date : 01.12.2008 to 30.11.2018
Address : S/O P. Muniyandi, 15/4-19, Middle Street, Sakkampatty, Andipatty (T.k), Theni (D.T),
PIN
Code-625512, Tamilnadu.