Proposition for Remote Technical Support

Presented by SYNOVUMS LLP

Executive Summary
Synovums Is an Emerging business augmentation and provisions Consulting firm catering to clients across the Globe. We pioneer in Outsourcing Business Processes across all verticals by means of our International Existence. In the recent past FOUR major players who are also Industry veterans amalgamated the Constitution of SYNOVUMS LLP. Our expertize lies in nurturing Business Processes and taking them to newer levels of success through a tested Transitioning Protocol.

SYNOVUMs value proposition

Save Big! Reduction in operational costs; lowers Initial Bucket Investments Customized transitioning solutions for key business processes exhibiting guaranteed market feasibility. Six Sigma based process improvement methodology End to end process support for project transition fulfillment : sales, customer support & back office data processing High Quality & Fast-paced service delivery Proven leadership experience in customer acquisition and interaction management Standardized service delivery & engagement model for consistent results Integrated technology & customer interaction platform for voice, email & chat support

Overview: Remote Technical Support

The demand for Remote Technical Support whether it is to do with computers and or peripherals, mobile phones, tablets, gaming consoles, high end softwares and networking has seen an immense increment through the last couple of years. As overwhelming as it may sound, a Certified Technician could easily repair your computer remotely via advanced web based softwares which results in saving both time and money. You could get support for most applications, anti virus, operating systems and hardware related issues remotely on the internet or over the telephone.
Why India?

Abundance of Advanced Certified Technicians Low Cost Workforce Availability of world class infrastructure Stable English Speaking Education System Optimum Level Computer Literacy AvailabilityPremium Quality of Resources

Application Generation Services

Project RTS Assistance offers a comprehensive suite of Service to Sales and Brand Representation; it is a revolutionary product for the Technical Markets and has the significance of Flourishing in the Computer Maintenance and Repair Industry. Projects Pilot Road Map Phase A Identifying a US counterpart and signer Registering Business as a LLC in the USA Establishing a Secondary firm in India as an Outsouring Service Provider Phase B Opening a Merhants Bank Account along with a Virtual Office Application for Payment Gateway - POS Website Designing DID Number - Telecom and Internet Service Providers Phase C Set up Offshore Call Center Operations for Service to Sales Set up Marketing Campaigns for Customer Acquisition Invoicing US Counterpart in favor of Outsourcing Services

Bucketwise Investment Plan

Types of Investment:
Capex = Onetime expense Opex = Recurring expenses

Projects Funding Road Map

Capex = INR 15 Lakh

Phase A: I 1. Earnest Money to Signer 2. LLC Formation 3. Banking and Payment Gateway Set up Phase A : II 1. Company formation in India. 2. Business Account in India

Opex
Phase B: I 1. Recurring Office Rent 2. Workforce Salaries 3. Recurring IT and Telecom Billing Phase B: II 1. Monthly Marketing Expense

Misc
Stationery ID Cards and LANyards Visiting Cards for Senior Management Food Allowances Special Events Doctor on Call

Phase A : III 1. Call Center Set up 2. Website and Marketing

Phase B: III 1. Transport and Special Allowances 2. Operational Incentives

House Keeping Security Male+Female Office Butlers

ROI - Return on Investment - (From date of Production)

Total Expense
1st Month forcasting: 10 seats

Total Revenue
1st Month forcasting: 10 seats

Net Profit
1st Month forcasting: 10 seats

Operational cost :6 lakh Marketing cost: 4 lakh Misc: 2 Lakh

2nd Month forcasting: 20 seats Operational cost :12 lakh Marketing cost: 8 lakh Misc: 4 Lakh 3rd Month forcasting: 30 seats Operational cost :18 lakh Marketing cost: 12 lakh Misc: 6 Lakh

Total Revenue : 13 lakh

Net Profit: 1 lakh

2nd Month forcasting: 20 seats Total Revenue : 33 lakh

2nd Month forcasting: 20 seats Net Profit: 9 lakh

3rd Month forcasting: 30 seats Total Revenue : 49.5 lakh

3rd Month forcasting: 30 seats Net Profit: 16.5 lakh

**Please Refer Projection Sheet attached in the email for Detailed Commercials
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Thank You!
Contact Us
Rahul Shivhare Mobile + 91-8108781666 Email rahulshivhare@consultant.com

Mrityunjay Garg Mobile + 91-9833377492 Email jaygarg@consultant.com

Mohsin Khan Mobile + 91-9833220378 Email mohsinkhan@consultant.com