CSR Details of Infosys Technologies Ltd.

, Bangalore, Karnataka
Infosys Technologies Ltd. - Corporate Social Responsibility Activities are as follows
Company Profile: Company's Slogan: Building Tomorrow's Enterprise
Company's Vision: "To be a globally respected corporation that provides best-of-breed business

solutions, leveraging technology, delivered by best-in-class people." Company's Mission: "To achieve our objectives in an environment of fairness, honesty, and courtesy

towards our clients, employees, vendors and society at large." Company Type: Industry Sector Products / Services: No. of employees: Indian Multi National Information Technology, Software and ITES 1. Computer Software 113800 50 offices and development centers in India, China,

Other locations of factories / offices:

Australia, the Czech Republic, Poland, the UK, Canada and Japan Financial result for time period: - Sales - Profit before tax - Net profit after tax - CSR Budget - Remuneration of MD/CEO April 2009 - March 2010 Rs. 22742 Crores Rs. 7899 Crores Rs. 6266 Crores Rs. 20 Crores Rs. 1 Crore

CSR Activities: CSR Areas:

Trust / Foundation for CSR 1. Children 2. Community Welfare 3. Disaster Relief 4. Education 5. Energy 6. Environment 7. Healthcare 8. Heritage Conservation 9. Physically Challenged 10. Poverty Eradication 11. Rural Development 12. Women

The Infosys Foundation

Three main CSR activities:

1. Social Rehabilitattion and Rural Upliftment

2. Learning and Education 3. Art and Culture, Healthcare

CSR INITIATIVES: Sustainable tomorrow In 2008, a reputed confectionery company based in the U.S. reduced its carbon footprint by 20%. The company's complex distribution network in Western Europe covered more than 44 million kilometers a year in shipments. Analyzing shipment data and using it to modify logistic operations helped the company evolve business practices that cause least harm to the environment. Can we afford to take sides today in the conflict between global economic and global environmental interests? It is beyond debate now that we must invest in a sustainable tomorrow, in a world that is threatened with extinction by its inhabitants recklessly disturbing its unique and delicate balance.

Businesses have a significant impact on the environment through their use of energy and other environmental resources, and the emissions from their operations. Society, in the form of markets, governments, investors, the local community and employees, demands demonstration of concern and action from businesses. Hence, businesses have an unwritten social contract to factor environment as an important dimension of their operations and products. At the same time, governments of emerging economies and developing countries have a responsibility towards their citizens to ensure that environmental sustainability is achieved in a climate of continued economic growth. Rising costs and scarcity of energy and resources impact long-term economic sustainability of businesses, and are among the top pressures driving their sustainability agenda. Improving energy efficiency and reducing resource intensity is often the first and most important step toward achieving sustainability. This is driving the focus around energy efficiency in operations, transport, buildings, devices, equipment and in harnessing alternate energy sources. Technology is emerging as a key enabler in managing resource usage and efficiency. We have used technology to measure and monitor energy consumption data at granular levels in our campuses. Insights gained from analysis of this data enabled focused initiatives resulting in a per capita saving of 10% in energy consumption and energy bills over the last year. Addressing issues of environmental sustenance and resource conservation without impacting growth calls for what can be termed as green innovation. Enterprises can drive their go green goals through innovations in IT, communications, engineering and in materials and processes while also opening up newer possibilities for growth. We use our technology and innovation capabilities to offer solutions to

clients in areas such as Smart Grid, Intelligent Building Design and Management, and Green Logistics, in conjunction with partnerships and alliances that bring complementary capabilities. Incidentally, it was Infosys that provided the analytics solution that helped the American confectionery company reduce its carbon footprint.

Sustainability Initiatives: Sustainability for us is a way of conducting business and is an integral part of our Company strategy. Our sustainability journey has reached a critical mass this fiscal year. The Infosys Sustainability Executive Council (ISEC) oversees the strategic implementation of our business, social, environmental and code of ethics practices. Our sustainability policy complements various other policies in existence across the organization, and is based on our philosophy of maximizing value to our stakeholders our clients, employees, investors, vendor partners and the society. As part of the Infosys Strategic Planning for fiscal 2011, sustainability has emerged as one of the key tracks. Our sustainability agenda will focus on the following strategic themes : Social contract : Social contract for us is the just pursuance of humanism in all spheres of our business. Engaging stakeholders and ensuring that we create a sustainable tomorrow are an important part of this journey. We support and encourage employee participation across various corporate social responsibility (CSR) initiatives. An organization-wide initiative called Spark was envisaged as an employee-driven CSR in August 2008. This nation-wide initiative has reached out to 1,00,000 students in India as at March 31, 2010. This program focuses on disseminating knowledge about advancements in IT, and our role in its growth, thus helping students to gain first-hand exposure to opportunities available for their studies and career planning. Resource Efficiency : Resource efficiency for us translates as reducing the impact on our environment. Our efforts in ensuring resource efficiency at all our centers involve working toward green buildings, conserving energy, reducing and reusing paper, reducing and recycling water and effective waste management. Green Innovation : We are committed toward reducing the harmful impact on the environment around us. Our efforts do not stop at re-engineering our processes to align with green goals, but extend to any product / service / process that is new and displaces traditional ways of doing business while optimizing resource utilization and adhering to social contracts. Many of our business units are innovating and

building on ideas that achieve resource efficiency. Some of the innovative green ideas that have been deployed for our clients include reducing the weight of an aircraft and introducing smart grids within the organization. During the previous year, we started a sustainability initiative with specific focus on reducing the carbon footprint involving our Annual Reports. Toward this end, we had stated that commencing fiscal 2010, our printed copy of the Annual Report to shareholders would contain only the statutory details. Accordingly, the Annual Report for the year ended March 31, 2010, contains only those details that are statutorily required to be published in the Annual Report along with Abridged Standalone Financial Statements prepared in compliance with Section 219 of the Companies Act, 1956. Through this initiative, we propose to reduce consumption of paper by about 100 tonnes.

Infosys Science Foundation During fiscal 2009, we had set up Infosys Science Foundation, a not-for-profit trust to promote research in pure and applied sciences in India. The Infosys Prize endeavors to elevate the prestige of scientific research in India and inspire young Indians to choose a vocation in scientific research. It also seeks to boost the confidence of economists, social scientists and other researchers who are already engaged in and committed to advanced research in these areas.

The Infosys Prize categories include : Physical Sciences Physics and Chemistry Mathematical Sciences Mathematics and Statistics Engineering Sciences All branches of Engineering Life Sciences Biology and Medicine Social Sciences and Economics Economics, History, Sociology, Political Sciences and other Social Sciences. The jury for each area consists of eminent international personalities selected by the trustees of the

Foundation. The inaugural Infosys Prize laureates were felicitated and awarded prizes at a grand ceremony in New Delhi on January 4, 2010, by Honorable Vice President of India Mohammad Hamid Ansari.The prize in each category comprised a special gold medallion, a citation expounding the laureates work and Rs. 50 lakh as prize money.

Sustainability Infosys has always adopted a sustainable approach to business. We are aware that growth is inextricably linked to the well being of our ecosystem - employees and business partners, local communities and the environment. As the world gets flatter, we have a larger responsibility to achieve a sustainable tomorrow. Our sustainability policy guides interactions with stakeholders and influences day-to-day actions. As a responsible corporate citizen, we collaborate with customers and governments to develop sustainable solutions and governance frameworks. We engage with the United Nations Global Compact for coordinated action towards sustainable development. Every year, we publish a Sustainability Report based on the guidelines of the Global Reporting Initiative. The reports focus on our activities - business-as-usual as well as beyond business - and share our progress in the pursuit of sustainable growth. The report for 2009-2010 delineates our sustainability agenda in three areas:

Social Contract We are committed to an equitable society. Our employees make a difference by taking up social causes in healthcare, education, art and culture, rural rehabilitation and inclusive growth.

Resource Efficiency We are responsible consumers of energy and natural resources. Our long-term vision is to become water sustainable. We are reducing our ecological impact even as we grow our global operations.

Green Innovation We develop sustainable solutions to reduce the carbon footprint of our customers. We combine sustainability with engineering to develop smart and green products. Sustainability Infosys employees actively participate in the welfare of the local community. Our Development Centers (DCs) in India make a difference through several Corporate Social Responsibility (CSR) initiatives. Our employees organize and contribute to welfare programs, especially for underprivileged children. We support the activities of institutes and Non-Government Organizations (NGOs) dedicated to healthcare and education, and campaigns for skills development and community welfare.

CSR activities at Infosys DCs in 2009 Bangalore DC Rakum School for the visually challenged: Mitr, our local CSR team, visited the Rakum School for the visually challenged. Mobility, an exercise in which team members walked blindfolded using canes, helped them empathize with the children. The team organized games and distributed chocolates and stationery. Notebook distribution: The Infynite Smiles CSR team has been distributing books and stationery to underprivileged children across Karnataka since 2001. In 2009, the team touched more than 45,000 lives, including the tribal community. We collected donations amounting to Rs. 10,00,000. Our drive has been actively supported by the Dream School Foundation, Ramana Clinic, Sri Vivekananda Youth Movement, Chrysalis and other NGOs. Bhubaneswar DC Project Genesis: This initiative of the Infosys Affirmative Action Program (IAAP) prepares students for a career in the Business Process Outsourcing industry. The project was launched in Orissa in 2007 along with the state government to enhance the skills of academicians. Till date, 515 professors have been trained to make learning more focused by combining traditional teaching methods with modern education. In 2009, 70 professors underwent a 12-day training program. Chandigarh DC

Behavior and social skills development: Prayaas, our local CSR team, organized a program where 60 children from the Panchkula slum showcased their creativity in group activities. The children were imparted training in social etiquette. Medical camp and cleanliness drive: Prayaas has adopted Tanda village to drive social transformation in the region. Our volunteers engaged residents in a cleanliness drive to prevent malaria. A free camp for eye and general medical check up was organized. Medicines and spectacles prescribed by doctors at the camp were distributed free of cost. The team collected data on health and sanitation related issues to address them.

Chennai DC Educare: Sneham, our local CSR team, manages a dedicated intranet portal to help employees support education of the children of our housekeeping and security staff. In 2009, 1,500 members contributed approximately Rs. 14,00,000 to support more than 370 students. Meritorious students were awarded for their performance. A special award was presented to a girl child with exceptional recitation skills. Helping the visually challenged: Infoscions partner with Nethrodaya, an NGO that works with visually challenged children. Our volunteers regularly conduct weekend reading sessions. In 2009, we organized a South India inter-state sports festival with modified versions of cricket, volleyball and chess. Facilities for rural schools: Volunteers constructed a water tank to supply drinking water to 1,000 students of the Avanippoor Government Higher Secondary School. We have been donating notebooks to the Anoor School since 2005. In 2009, we donated a water tank to the school. We also distributed notebooks to the children of Infosys support staff. Hyderabad DC PC donation drive: Mamata, our local CSR team, donated more than 105 PCs to institutions that undertake non-commercial and public activities. We have already invited requests for the next list of beneficiaries. Day of Change: Every Wednesday, drop boxes are placed at the campus entrance and exit points, food courts and parking area to collect coins from Infoscions for social welfare activities.

Mysore DC

Notebook distribution: Soften, our local CSR team, distributed 57,000 books, 36,000 pencils and 3,600 erasers in the Notebook Distribution Drive 2009. Underprivileged students from various schools have been benefiting from this drive since 2002. Language and computer education: Basic computer education was imparted to the security and housekeeping staff of the DC. Our team also helped 10 guards improve their English language skills. Summer camp: A month-long workshop was conducted in May 2009 at Karunya Mane, a child rehabilitation center. 30 children were taught art and craft, dance, Math, English, environment awareness, traffic rules, health and fitness, and social etiquette. Quiz contests helped the children assess their general knowledge. Blood donation: More than 80 Infoscions donated blood in a special camp conducted in collaboration with the Mysore Rotary and Chandrakala Hospital. School for dropouts: Our team works with Kaliyuva Mane, an informal school for dropouts run by the Divya Deepa Trust. We interact with children in open classrooms through painting competitions and games. Pune DC Sparsh - A Healing Touch, our local CSR team, is a registered NGO. In 2009, we conducted several programs: Eye donation camp: More than 330 Infoscions pledged to donate their eyes in a special camp organized with the Ruby Hall Clinic and Eye Bank Association of India. Play and Live (PAL): We use sports to boost the confidence of underprivileged children, teach them various skills and change their outlook. We donated sports equipment including carom and chess boards, and prizes such as watches, perfumes and chocolates. Blood donation camp: 700 volunteers donated blood during a two-day camp in June 2009. Three blood banks - ISIS Blood Bank, KEM and Janakalyan - participated. Doctors highlighted the need for safe blood donation at the camp.

Thiruvananthapuram DC Notebook distribution: Infosys CEO and Managing Director Kris Gopalakrishnan inaugurated a notebook

distribution drive, which benefited 4,000 students in 2009. The Sustainability in DCs mentioned above is the same as the previous year as on 2/1/2011. Infosys' sustainability policy achieves business and sustainability goals while maximizing value for stakeholders. The policy aims to realize a 'sustainable tomorrow' by focusing on social contract, resource efficiency and green innovation. "At Infosys, sustainability is a way of being. It is not something we do beyond business; it is about our business. The urgency to build and carry forth a sustainable business model at Infosys is here to stay," says S. Gopalakrishnan, CEO and Managing Director, Infosys Technologies Ltd. Infosys' Sustainability Report 2009-10 follows the Global Reporting Initiatives (GRI) framework and takes into account the proactive engagements with global stakeholders to nurture local communities, conserve natural resources and reduce the environmental impact of operations. The report maps sustainability initiatives with GRI parameters and the principles of the United Nations Global Compact (UNGC).

Infosys Foundation Through creating opportunities and working towards a more equitable society, the Infosys Foundation has made small, but effective strides in the areas of healthcare, education, social rehabilitation and the arts. Promoted by Infosys Technologies Limited, the Foundation offers the promise of a better tomorrow, through its projects across India.

About Infosys Foundation Since its inception in 1996, the Infosys Foundation has worked to support the underprivileged in society and enrich their lives. Promoted by Infosys Technologies Limited, the Foundation began its work in Karnataka, India, gradually extending its activities to the states of Tamil Nadu, Andhra Pradesh, Maharashtra, Orissa and Punjab. It has successfully implemented projects in four key focus areas: 1.Healthcare

2.Rural development and social rehabilitation 3.Learning and education 4.Art and culture

From making high-quality healthcare accessible, to enabling the spread of education where its needed the most, the Foundations activities touch the lives of a large number of individuals and institutions. Over the years, its proved to be a catalyst, improving lives and helping thousands realize their potential.

Awards for the Foundation Computer World Award 2001 International Level The Economic Times Corporate Citizenship Award, on behalf of the Infosys Foundation, for outstanding philanthropic work National Level Healthcare Making high-quality healthcare the norm is an ongoing challenge. Since its inception, the Foundation has initiated several activities that benefit the rural and urban poor. Apart from constructing hospital wards, donating hi-tech equipment and organizing health camps, the Foundation also distributes medicines to economically-weaker sections in remote areas. The Foundation constructed the Infosys Super-specialty Hospital on the Sassoon Hospital premises in Pune. This hospital caters to poor patients It has spread its donations for medicines to aged and poor patients suffering from cancer, leprosy, defects of the heart/kidney, mental illnesses and other major disorders. It helps this section meet substantial medical expenses and assures them of a steady source of income for their treatment The Foundation installed office management software at the KEM Hospital in Mumbai. This enables the hospital to manage store requirements, keep accounts as well as publish hospital papers and other information on the Web Additional blocks have been built at the Swami Sivananda Centenary Charitable Hospital at Tirunelveli in Tamil Nadu

Additional blocks have also been built at the Bangalore Diabetic Hospital A dharmashala was constructed at the Kidwai Cancer Institute in Bangalore The Foundation constructed a pediatric hospital at the Capitol Hospital in Bhubaneswar, which caters to poor patients. A CT-scan machine was also donated to the hospital Additional wards were built at the Swami Shivananda Memorial Charitable Hospital in Pattumadai, Tamil Nadu The annex to a cancer hospital in Kancheepuram, Tamil Nadu was added A hospital was built for tribals at H.D. Kote, Mysore. In Bellary, a hospital was constructed to treat patients with brain fever The Foundation air-conditioned the burns ward of the Victoria Hospital, Bangalore A high-energy linear accelerator unit was purchased for the treatment of cancer patients at the Chennai Cancer Institute in Tamil Nadu The Foundation has donated ambulances to medical centers and hospitals in Kanchipuram, Tamil Nadu, Gadag, B.R. Hills and South Canara in Karnataka and Kalahandi, Chandrashekarpur and Bhubaneswar in Orissa

It has also donated high-tech surgical equipment to hospitals located at Mysore, Bijapur, Bellary and Hubli in Karnataka Incubators, air conditioner units, neonatal resuscitation equipment and refrigerators have been given to the Bowring Hospital, Bangalore, while ultrasound scanners have been donated to the Ramakrishna Ashram, Coorg and the Bangalore Government Hospital The Foundation has made donations to the Drug Foundation for Nuclear Medicine at the cancer hospital in Miraj and the Kidwai Hospital in Bangalore A leprosy camp was conducted, and relief work was carried out at the Leprosy Colony in Gulbarga Rural Development and Social Rehabilitation Whether it is organizing an annual mela that empowers destitute women or building orphanages that give

children a better life, the Foundation's activities address the needs of society's most neglected. The Foundation has organized unique annual melas in different parts of the country, including Bangalore and Sedam in Karnataka, and Chennai in Tamil Nadu, to distribute sewing machines to destitute women and help them earn a livelihood. Prior to the mela, the Foundation even holds tailoring classes and provides materials for the same at some centers. The Foundation has conducted relief work after natural disasters. Apart from monetary contributions, it believes in assessing the real needs of those affected and contributing accordingly. It has worked in the tsunami-affected areas of Tamil Nadu and the Andaman Islands, earthquake-affected areas of Kutch, cyclone-devastated areas of Orissa, tribal areas of Kalahandi in Orissa and drought-hit areas of Andhra Pradesh The Foundation made a donation towards the mid-day meal program of the Akshaya Patra Foundation, Bangalore, for poor children in North Karnataka. It established counseling centers to rehabilitate marginalized devadasis in North Karnataka The Foundation has offered compensation to families whose bread-winners have served in our Defence Forces and died fighting for the country. The Foundation worked with the Red Cross Society to supply aid equipment to the physically challenged in rural areas and economically weaker sections of Karnataka The Foundation offers monetary aid to the Divine Life Society, which is based in the Himalayas. The Society helps senior citizens and destitutes, often picking them up from the street and looking after them with the help of volunteers, some of whom are foreign tourists in the region The Foundation improved a rehabilitation center in Chennai for mentally retarded women The Foundation has improved the lives of children with leprosy and those living on the streets, and in slums The Foundation has constructed: Hostel buildings for under-privileged students at Ramakrishna Mission centers in Tamil Nadu, Orissa, Maharashtra and Andhra Pradesh

Orphanages in rural areas of these states, to provide shelter to children of local communities. A free girls' hostel at Maharshi Karve Sthree Shikshana Samsthe, Hingne, Pune A girls' hostel for the blind in Banapur, Orissa, Jagruthi Blind School in Pune, Sri Ramana Maharshi Academy for the Blind in Bangalore and Sri Sharada Andhara Vikasa Kendra in Shimoga, Karnataka Relief shelters in several parts of Orissa The Sri Ramakrishna Students' Home in Chennai, Tamil Nadu The Shakthidhama Destitute Center for Women in Mysore, Karnataka A hall for people with physical disabilities in Belgaum, Karnataka

Learning and Education "Basic education links the children, whether of the cities or villages, to all that is best and lasting in India," said Mahatma Gandhi. At no time have his words been more prophetic, than now. In a world where education has become the biggest differentiating factor, the Foundation offers an edge to deprived and rural students, through its activities In what is one of the largest rural education programs in the country, the foundation has donated 10,200 sets of books in Karnataka alone, and in Andhra Pradesh, Karnataka, Orissa and Kerala, under its Library for Every Rural School project. Through this program, the Foundation has set up more than 10,150 libraries in rural government schools. A minimum of 200 books, depending on the strength of the school, is provided. Each set has around 200 to 250 books. The cost of each set ranges between Rs. 2,000 and Rs. 3,000. Books on various subjects, including science, history, mathematics, general knowledge, grammar, literature, geography, vocational training and fiction have been donated to cater to the interests of students in all age groups To simplify the standard of computer education for students in rural areas, a separate book has been written and is being distributed under the library project. This book has also been translated into Hindi, Tamil and Telugu In another innovative project that facilitates higher learning, the Foundation has set up libraries in Hubli and Bangalore, that can be accessed by under-privileged students. These well-equipped libraries have the latest books prescribed in hi-tech streams like medicine and engineering. All a student has to do is pay a

deposit of Rs 800 for unlimited use of the library through his or her education To identify and help students in dire need, the Foundation works with Prerna, an NGO in Raichur and Bangalore, and Vidya Poshak in Dharwad, to distribute scholarships to poor students. With the help of these organizations, the Foundation reaches out to deserving students across Karnataka The Foundation has also made donations towards the reconstruction of old school buildings. For instance, 14 government schools in slum areas of Hyderabad were reconstructed The Foundation has also renovated the Gandhinagar, Kottara St. Peter's School and Kapikad Zilla Panchayat schools in Mangalore, Karnataka It also contributes towards the construction of additional classrooms, school funds/corpus funds, school furniture, equipment and so on, especially in backward areas The Foundation recently purchased an index Braille printer for the Sharada Devi Andhara Vikasa Kendra in Shimoga, Karnataka

The Foundation donated study material, including science kits, to 20 schools in rural Karnataka Donations have also been made towards computer centers in rural areas of Karnataka The Foundation works with various organizations in Maharastra, Tamil Nadu and Orissa, to facilitate the education of slum children in these states

The Foundation collaborated with the Center for Environment Education (CEE), Bangalore, for the orientation of teachers specializing in science and the environment. The Center developed training material on water. During the program, it linked the Science and Social Studies curriculum with the environmental perspective. Around 15 camps were held in various parts of Karnataka over the last 3 years. Totally, around 1,000 teachers were trained It helps the Bangalore Association for Science towards the development and maintenance of the planetarium in Bangalore, including funding of the sky-theater program at the planetarium The Foundation constructed a science center at a rural school in the Kolar District of Karnataka, a oneof-its-kind center in the entire district. It caters to the students of the school, as well as schools in the

neighboring villages It made a contribution to fund new self-employment courses at post graduation and post matriculation levels at the Nrupathunga Educational Institute in Hyderabad.

Arts Preserving our rich heritage and honoring our artisans are some of the ways the Infosys Foundation contributes to this space The Foundation has helped revive the art of the weavers of Pochampalli village in Andhra Pradesh It helps organize cultural programs to promote artists in rural areas of Karnataka and Andhra Pradesh It traces and honors artistes from different parts of India Today, the scope of the foundations activities has widened to identifying under-privileged artists from different walks of like, be it writers, painters, poets or musicians, who dont have access to contacts or help. It assists them on a need basis, offering financial assistance, promoting their art, or helping them receive much-deserved recognition It organizes programs like puppet shows and other cultural events to encourage artistes and performers in rural areas of Karnataka and Andhra Pradesh, and offers them financial assistance to carry forward their art In Karnataka, the Gamaka form of music was fast disappearing. A few years ago, The Foundation coordinated a project to donate more than 200 sets - comprising a Gamaka cassette and record player - to 100 rural schools in Karnataka, to bring the dying art form back to life It has sponsored art exhibitions and performing arts programs in Dharwad and Bangalore in Karnataka.

Social Contract

Our social contract inspires more than 130,000 employees to contribute to community welfare, environment sustainability and digital literacy. In 2010-11, Infosys organized several programs, enabling employees to give back to the society: Volunteering A sabbatical policy for community service encourages Infoscions to work for designated Indian Non-Governmental Organizations (NGOs). Employees are paid an allowance by Infosys for up to one year. Infoscions support Akshaya Patra Foundations mid-day meal campaign, the worlds largest NGO school meal program. It blends nutrition with education to reduce the school dropout rate across rural India. The Foundation has set a goal of serving one billion meals to school children. Emergency aid Our employees donated US$ 259,695 towards rehabilitating victims of the earthquake in Tohoku, Japan. The Infosys USA Foundation donated US$ 50,000 to the Leggett & Platt Benevolence Fund to support victims of the tornado that struck Joplin, Missouri. Digital empowerment Infosys initiates children into Information Technology through the SPARK program. Since 2008, it has touched the lives of more than 350,000 students across India by undertaking IT training and mentoring teachers of government-aided schools in rural areas. Shaping policies Members of the board of directors of Infosys serve on global councils and contribute to policy making in corporate governance, education, healthcare, diversity, and the environment. Infosys was a delegate of the World Business Council for Sustainable Development (WBCSD) at the UN COP-16 climate change conference in 2010. We are involved in

the People Matter project where CEOs share their experiences of talent and sustainability. Infosys partners with state utilities in India to introduce voluntary green tariff so that consumers can offset the cost of renewable energy. Promoting education and research The Infosys USA Foundation supports the New York City (NYC) Science Education Initiative to spread science and math literacyamong students of underserved communities. The Foundation provided a grant of US$ 380,000 to the New York Academy of Sciences for implementing the program in New York schools and Citizen Schools of New Jersey. Project Genesis bridges the skills gap among undergraduate students across tier 2 and 3 towns in seven states of India. In 2010-11, the project mentored over 2,500 teachers who imparted training to more than 85,000 students. The Campus Connect program enhances the curriculum and enriches the talent pool of more than 400 engineering and management colleges. A web portal enables collaboration between industry and academia worldwide. The Infosys Science Foundation honors outstanding contributions of Indian researchers to pure and applied sciences with the annual Infosys Prize. The laureates receive a 24-carat gold medallion, a citation and a cash prize of 50 lakh, the highest prize money for researchers in India. The Association for Computing Machinery (ACM)-Infosys Foundation Award in Computing Sciences recognizes the contributions of young scientists to a contemporary innovation. The annual award carries a prize of US$ 150,000 from the Infosys Foundation.

Sustainability Report: Sustainability is a business imperative

"As leaders, we need to lead by example an imbibe sustainability in our personal lives such that it becomes part of who we are and what we stand for.Businesses reflect the social realities of our times.The biggest s ocietal concern is the sustainability of life and human civilization, in the context of the increasing stress on

ur planet's finite resources due to unbridled consumption. The consequences of such copious consumption

are being seen in large-scale climate change affecting the great majority of people who are innocent victims of such overconsumption. As responsible leaders involved in the creation of wealth through business enterprises, sustainability should become the prime objective of our strategy. Businesses will need to look at creatively using technology to innovate and provide workable solutions to address global concerns that pose an immense challenge for ordinary people to lead their daily lives. They will also need to look at providing affordable services justly and effectively without impacting their own bottom line. While doing so, businesses will need to look at reducing their own carbon footprint by effectively managing their resources, influencing change among the workforce they employ and the society around them. They will in effect have to look at becoming the change agent in their community. At Infosys, we recognized that sustainability is a business imperative and chose Sustainable tomorrow as a strategic theme to engage with our stakeholders. We further broke this down to key focus areas of Social Contract, Resource Efficiency and Green Innovation. Adhering to our social contracts in the countries we

corporate governance principles and engaging with all our stakeholders to meet both our and their sustainability goals. We also look at our role of being part of the ecosystem of the planet seriously and take on the responsibility of leaving future generations a legacy and a lifestyle, much better than what we had when we started. Working with our clients to create affordable sustainable solutions for them is not only a good-to-have goal, but a need-to-have goal for us. These three key areas are all-encompassing in their depth and reach and straddle all the sustainability efforts across our organization. We have followed theory with practice, words with action. And these actions speak louder than all the words we can string together. We share our progress and milestones both in our Annual Report 2009-10 and the Sustainability Report 2009-10. In a firm commitment to the environment, we will not be printing our Sustainability Report 2009-10. The report will be available in an interactive website and a downloadable PDF version. Sustainable tomorrow is our pledge to build a vibrant, conscientious corporation of the future.operate in would mean being ethical , practicing good

Infosys Sustainability Policy We formulated the Infosys Sustainability Policy this year with the objective of being a responsible, leading global organization working towards the greater common good by setting global benchmarks for a sustainable tomorrow. The policy will build a diverse, social and ethical workplace, work towards a sustainable ecosystem and create stakeholder value. This policy will become effective from July 01, 2010. Scope This policy covers all Infoscions, our vendor partners and contractual partners across various geographies. Background The sustainability policy works in concert with various other policies in existence and follows our philosophy of maximizing value to our stakeholders our clients, employees, investors, vendor partners and the society, in their context while adhering to our values, social contract, upskilling people, ensuring resource efficiency through innovation, and keeping our environment green for a sustainable future.

Our sustainability policy will be driven by: Our values Our social contract Our focus on innovation, while improving resource efficiency and keeping our environment green. Eligibility All Infoscions across various job roles from the fresh entrant to the members of the Infosys Board of Directors are included in the policy.

Policy details We are aware that while actively handling global challenges, we have to ensure that what we do today has a positive impact on tomorrow for us and the world by enhancing global sustainability practices. Making our business sustainable We follow the PSPD model of profitability, sustainability, predictability and de-risking our business while ensuring a green planet. We have set in place several policies for positive engagement with our employees Making our clients' business sustainable We want to enhance business value leverage to our clients, from transactions with us, while ensuring sustainability for them by helping them achieve their sustainability goals. Making our ecosystem sustainable We will work on reducing our per capita consumption of electricity, water and carbon emissions, with a long-term goal to becoming water sustainable and carbon neutral. We will invest in green buildings and datacenters to effectively utilize natural resources Being a socially conscious organization, we will contribute to society through the Infosys Foundation, Infosys Science Foundation and other such initiatives. We will raise community empathy through employee volunteering programs. We will encourage our vendors to become more focused

on their green initiatives. Making our lifestyles sustainable We will conduct camps and awareness programs to help the members of the Infosys family to become proactive about their health, wellbeing and reduce their ecological footprint.

Materiality and our key sustainability drivers

Sustainability is not a reaction to our risks. It is our core value S. D. Shibulal, Chief Operating O fficer and Director Sustainability is an integral part of our PSPD model for our business operations. We have been conducting business in the most ethical and transparent manner. We not only believe in abiding by our social contract with our customers but also ensure that it encompasses all our stakeholders. We subscribe to the principles of the UN Global Compact and the United Nations Development Fund for Womens Empowerment (UNIFEM). We participated in forums organized by these UN bodies to show support and imbibe their best practices. We have formulated our Sustainability Policy this year to aid us in articulating the steps for building a diverse social and ethical workplace, working towards a sustainable ecosystem and improving our stakeholder value. This has helped us focus on our sustainability strategy and vision and align our goals effectively. In FY 2009-10, we identified Sustainable

tomorrow as one of our strategic themes with Social Contract, Resource Efficiency and Green Innovation as our focus areas. While we abide by our social contract with all our stakeholders for achieving sustained growth, we continue to focus on the other two tracks (i) improving resource efficiency in our operations; as a first step, we monitor

electricity at a granular level at all our office locations; (ii) collaborating with our customers on green innovation to offer solutions in areas of smart grid, intelligent their sustainability goals. SETLabs, our research and innovation lab, continues to focus on developing smart and sustainable solutions to improve the business and operational performance of our customers. For details on the Sustainable tomorrow theme and its alignment with our business strategy, read our Annual Report available at http://www. infosys.com/investors/reports-filings/Pages/index.aspx We continue to adopt the Global Reporting Initiative (GRI) framework for our sustainability reporting. In FY 2009-10, we continued to engage with our key stakeholders clients, employees and analysts in identifying the critical sustainability issues such as demographic shift of the workforce, changing governmental regulations, impact on the environment due to our operations and responsible supply chain. The various committees on health, safety, and environment in our office locations also shared issues that were unique to their locations. We participated in external forums organized by global bodies such as the World Business Council for Sustainable Development (WBCSD), GRI, The Energy and Resources Institute (TERI), Gesellschaft fr Technische Zusammenarbeit (GTZ), World Economic Forum (WEF) and UNGC to understand the emerging issues related to sustainability in the IT sector.

These stakeholder conversations have helped us map the issues and concerns around the three focus areas based on our strategy, Sustainable tomorrow, and prioritize our goals accordingly. infrastructure and datacenters, and helping them achieve

Stakeholder engagement Green innovation Resource efciency

Products and services to improve clients business performance, operational efciency and resource efciency

Social contract

Sustainable data centers, infrastructure and operations

Corporate governance, employee welfare, responsible supply chain and

corporate stewardship

Customer delight

Leadership by example

Integrity and transparency

Fairness

Pursuit of excellence

C-LIF

EC 1 HR 8

EC3 -9 SO 1

HR2 -4 SO 4-5

SO 8 LA10 -12

LA1 -4 LA 13

LA6 -8 PR8 -9

Report scope and boundaries

Building a Sustainable tomorrow being our strategic theme, we have defined our materiality index based on t hree focus areas Social Contract, Resource Efficiency and Green Innovation. The corresponding GRI parameters and its signific ance are listed below:

Infosys

Social contract

Resource efciency

Green innovation

EN3-10

EN16

EN18

PR5

Patents

Very important

EC2

EC6

SO2-3 EN21-22 EN28-29

EN1-2

EN17

EN19-20

New services and solutions Supply chain innovation SO6-7 HR1 EN23 EN30 HR5-7 EN26

Important
LA5 LA9 LA14 PR6-7

For details on the GRI parameters such as EC1, HR1, LA1, etc, see page 11, GRI index and UN Global Compact principles section.

Given the nature of our business and operations, some of the GRI core indicators such as EN11EN15, EN25, EN27, and PR1-PR4 are either not relevant or have a low impact. We are primarily a services company and our offices are located i n industrial or commercial zones approved by the local governments. Our product being software, the impact of packaging and product information is significantly low. In comparison to our previous report for FY 200809, there are no significant changes to the scope and boundary pertaining to

our economic, product, people, environment and community indicators. The operational and reporting scope fo r every indicator is provided in the GRI index for reference. All environment, occupational diseases, supply chain and human right s disclosures made in the report cover our Indiabased operations. This report covers the sustainability goals that we have achieved in the reporting period FY 2009-10 in the context of the our commitments, strategy, and management approach.

Stakeholder engagement channels / tools for identifying key materiality issues

Track Customers Employees Local communities Investors Suppliers Government / NGO / others Academia Social contract Employee satisfaction surveys, inclusivity survey, Voice of Youth forum, employee Site visits, interviews with local NGOs and community Analyst meet, annual general meeting Procurement policy and vendor selection process Membership in global

associations, media interactions Curriculum enhancement programs with academia affinity networks, grievance redressal board, HRD blog, InfyWiki, bulletin boards representatives Resource Eco clubs, Vendor Engaging with Global efficiency employee satisfaction governments and internship committees surveys global forums to usher sustainable programs, fellowships policies

es and used multiple mediums such as movies, classroom interventions, our corporate intranet and TV channel to create sustainability awa reness

10
Infosys Sustain ability Report 2009-10

GRI index and UN Global Compact principles

This report, with additional information in our Annual Report 200910 and on our website, http://www.infosys.com/investors/ reportsfilings/Pages/index.aspx, is aligned with the GRI sustainability reporting guidelines, and we believe we meet th e requirements of Application Level A+. The report conforms to the UN Global Compact principles.

Report application levels

Mapping of GRI index, disclosures on management approach and UNGC principles Strategy and analysis

Section Page

UNGC Operational scope

Report parameters
Section Page UNGC Operational scope 1.1 Statement from the most SR 9 senior decision maker Key impacts, risks and opportunities

SR 3.1

4 Reporting period 1.2

SR AR 6, 8, 9 24, 32, 3.2 Date of most recent previous SR report 4

Organizational profile
33

Section Page 3.3 3.4 3.5 3.6 3.7 SR

UNGC Operational scope Reporting cycle SR 9 Contact point for questions SR 48 Process for defining report SR 8 content Boundary of the report SR 8, 9 2.1 Name of the organization Limitations on the scope or 9 2.2 Brands, products and / or services

SR

SR 38, 39 boundary of the report

www.infosys.com/offerings/ 3.8 AR SR 14 3 3.9 SR Data measurement techniques 31 Joint ventures, subsidiaries, and outsourced operations

products-and-platforms/Pages/ index.aspx

2.3

Operational structure

13 10 3.10 Effects of restatement of information provided in SR 13 2.4 Headquarter location earlier reports 3.11 Significant changes in SR 9

AR SR

SR

www.infosys.com/contact/

2.5 2.6 2.7 2.8 2.9 the scope, boundary, or measurement methods 3.12 GRI content index 3.13 External assurance

Countries in operation Nature of ownership Markets served Scale of the organization

pages/index.aspx AR 81, 82 AR AR AR 76 41 41 14, 76

Significant changes regarding AR size, structure, or ownership SR SR 11-13 44 AR SR

2.10 Awards received

Infosys Sustainability Report 2009-10 16 5

AR: Annual Report 2009-10 SR: Sustainability Report 2009-10 UNGC: UN Global Compact Principles Global operations India operations

11

Governance, commitments and engagements

4. Governance, commitments and Section Page UNGC Operational scope

4.1

engagements Governance structure

AR

66

Environment
Section Page UNGC Operational scope Disclosures on management SR 4, 6, 29, approach 30 4.2 Indication whether chairperson is also executive officer 67 Volume of materials used SR 32 Recycled materials 4.3 4.4 AR AR EN3 EN4 SR SR 67 72 Direct primary energy consumption Indirect primary energy consumption , 30 30 , employees to provide recommendations to the board Linkage between executive compensation and organization's performance Processes to avoid conflicts of interest at the board Expertise of board members on sustainability topics Statements of mission, codes of conduct, and SR 30 , Independent members at the board Mechanisms for shareholders and

AR EN1 EN2

4.5

4.6 4.7 4.8

AR AR AR SR EN5 EN6

68, 69 69, 74 68 3 Energy conservation SR 31 31, 34, 35, 39 31 , , Initiatives for energy SR efficiency and renewable energy Initiatives for reducing SR indirect energy consumption Total water withdrawal SR Effect of water withdrawal SR

EN7

EN8 EN9

32 32 32

EN10 Water recycled and reused SR principles

4.9 AR SR

Procedures for board governance

32 10 EN11 Land assets in or adjacent to protected areas Not applicable SR 32

on management of sustainability performance 4.10 Processes for evaluation of AR the board's sustainability performance 4.11 Precautionary approach AR 4.12 External charters, principles, SR or other initiatives

32

30-31 8, 9

EN12 Impacts on biodiversity EN13 EN14 EN15 SR 32 SR 32 SR 32 SR 32

SR EN16

Not applicable Habitats protected or Not restored applicable Strategies for biodiversity Not applicable Endangered species Not applicable Not applicable Not applicable Not applicable Not applicable 4.13 Memberships in 5 Greenhouse gas emissions SR 31 associations 4.14 Stakeholder groups

SR 9

EN17 Other greenhouse gas emissions SR 31 4.15 Stakeholder identification and selection 4.16 Approaches to stakeholder engagement 4.17 Key topics and concerns raised through stakeholder SR SR SR 9 9 16, 23

EN18 Initiatives to reduce greenhouse gas emissions EN19 Emissions of ozone depleting substances EN20 NOx, SOx, and other air emissions , SR 30, 31 , SR 31 SR 31 engagement EN21 Water discharge SR 32

Economic indicators
Section Page UNGC Operational scope

EN22 Waste by type and disposal SR 33 method EN23 Significant spills SR 33 Disclosures on management AR approach SR 30, 32-33 17 EN24 Waste deemed hazardous under the terms of the Basel Convention Not applicable SR 33 Not applicable EC1 Direct economic value generated and distributed AR SR 64 17 EN25 Impacts of discharges and runoff on biodiversity Not applicable SR 33 EC2 Financial implications due to climate change SR 16 EN26 Initiatives to mitigate environmental impacts , SR 29, 30 EC3 Coverage of the organization's defined AR 55, 62 EN27 Packaging materials Not applicable , Not SR 33 applicable benefit plan EN28 Sanctions for nonSR 30 EC4 Financial government assistance AR 29 compliance with environmental regulations EC5 Entry level wage compared to local minimum wage SR 21 EN29 Environmental impacts of transport SR 31 EC6 Locally-based suppliers SR EC7 Local hiring EN30 Environmental protection expenditures SR 30 EC8 Infrastructure investment and services for public benefit SR

30 19

SR

30, 34

AR: Annual Report 2009-10 SR: Sustainability Report 2009-10

EC9

Indirect economic impacts

SR

30, 34
Global operations India operations

UNGC: UN Global Compact Principles

12
Infosys Sustain ability Report 2009-10

Society
Section Disclosures on management SR approach Impact on communities SR Page 8, 16 26, 27 UNGC Operational scope

SO1

Human rights
Section Disclosures on Management SR Approach Investment agreements SR SO2 HR2 SR Supplier screening on 34 to SO3 SO4 human rights Training on human rights SO5 Anti-corruption training SR 20 20 Page 8, 20 30 to AR 33 UNGC Operational scope

HR1

Corruption risks

Actions taken in response SR to incidents of corruption SR SR 34 20 to ,

HR3 HR4

Incidents of discrimination

SO6 SO7

Public policy positions and participation in public policy development Donations to political parties and politicians Legal actions for anticompetitive behavior

SO8

Sanctions for non-compliance with laws and regulations

SR SR AR SR AR SR HR5 HR6 HR7 HR8 HR9

18, 19 18 73 18 73 18 Freedom of association and SR collective bargaining Child labor Forced labor Training for security personnel Violations of rights of indigenous people SR SR SR SR (Not 34 34 14 8

20 , , , , , Not applicable

Labor practices and decent work

Section Disclosures on management SR approach Workforce by employment SR type Employee turnover SR Page 8, 19 19 19 UNGC Operational scope

applicable)

LA1 LA2

Product responsibility
Disclosures on Management Approach Health and safety impacts along product life cycle Page 6-9 8 9 UNGC Operational scope

PR1

Section AR SR SR (Not

Not applicable LA3 Benefits to full-time AR employees LA4 Employees with collective SR bargaining agreements LA5 Minimum notice period(s) SR regarding operational changes LA6 Workforce represented SR in joint health and safety committees LA7 Occupational diseases, SR lost days, and number of fatalities LA8 Training on serious diseases SR LA9

55, 56 20 21

20, 22

22

22

Not applicable

PR2

PR3

Trade union agreements on SR 8 health and safety (Not applicable) LA10 Training per employee SR 21 applicable) Non-compliance with health SR 9 Not and safety standards (Not applicable applicable) Product information SR 9 Not

PR4

PR5 PR6 PR7

PR8

SR SR PR9

(Not applicable applicable) Non-compliance with SR 9 Not product information (Not applicable standards applicable) Customer satisfaction AR 30, 31 SR 18 Marketing communication SR 18 standards Non-compliance with SR 18 marketing communication standards Complaints regarding SR 18 customer privacy LA11 Programs for lifelong learning LA12 Regular performance and career development reviews 21 21 Sanctions for noncompliance with product and service related regulations 18 LA13 Composition of governance

SR AR 67

bodies LA14 Gender pay disparity

SR SR

20 21

Infosys Sustainability Report 2009-10

Restated indicators
For FY 2009-10, we do not have any restated data points.

AR: Annual Report 2009-10 SR: Sustainability Report 2009-10 UNGC: UN Global Compact Principles Global operations India operations