Job Description Sales Assistant

Job Title: Reports To: FLSA Status: Customary Work Days: Sales Assistant National Sales Manager Non-exempt Monday - Friday Saturday & Sunday may be added as work level dictates. Customary Work Hours: 8:30 5:00 Hours are extended when workload is increased. Position Summary Duties & Responsibilities The Sales Assistant is responsible for providing organizational, clerical, and administrative services in order to ensure the smooth flow of information for prospective and existing customers. Job Requirements Answer routine product questions and direct questions to appropriate personnel when necessary. Qualify incoming leads before disseminating them to the appropriate sales representative. Work closely with sales representatives to extend high-quality, timely service to current and prospective customers. Send or deliver marketing materials to customers and deliver missing items to local customers as needed. Assist sales reps in preparation for client meetings; confirm appointments beforehand, brewing coffee, securing a booth or conference room, general clean up, etc. Receive and direct all incoming phone calls. Coordinate scheduling of conference room, company lodging accommodations, and company car usage. Participate in the coordination of miscellaneous activities and events such as tastings, grocery demos, and customer cuppings. Help with marketing/sales projects and events. Assemble sales packets and maintain stock of sales documents. Participate in continued learning and training for specialty coffee. Other duties as assigned.

Education and/or Experience High School Diploma or General Education Degree (GED) required. Bachelors Degree preferred.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Capability to communicate effectively and maintain effective relationships with co-workers and customers. Exceptional organizational skills with outstanding follow through. Logical and methodological approach to problem solving. Flexible, with the ability to multi-task in a highly demanding, stressful environment. Ability to cooperate successfully as a member of a team. Ability to communicate effectively to include giving and receiving feedback

Job Description Sales Assistant

on the quality of services and Intelligentsia offerings. In depth understanding of the specialty coffee industry as a whole. Computer proficiency with knowledge of Microsoft Excel, Word, MAS and SalesLogix. Self starting, and entrepreneurial, Posses a valid drivers license.

Language Skills Physical Demands

Ability to read and speak English proficiently.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 40 pounds. At times, may require more than 40 hours per week to perform the essential duties of the position. Fine hand manipulation (keyboarding). Travel required for customer visits; new and existing business.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment. Extensive work in the field for sales calls. The noise level in the work environment is usually moderate.