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FREQUENCIES VARIABLES=pnd pk u jk ag sts x y

/ORDER=ANALYSIS.

Frequencies
[DataSet0]

Statistics Status 40 0

Pendidikan N Valid Missing 40 0

Pekerjaan 40 0

Usia 40 0

Jenis Kelamin 40 0

Agama 40 0

Statistics Kepuasan Pasien 40 0 40 0

Komunikasi Terapeutik N Valid Missing

Frequency Table
Pendidikan Cumulative Percent 35.0 62.5

Frequency Valid SD SMP SMA Perguruan Tinggi Total 14 11 14 1 40

Percent 35.0 27.5 35.0 2.5 100.0

Valid Percent 35.0 27.5

35.0 97.5 2.5 100.0 100.0

Pekerjaan Cumulative Percent 10.0 25.0

Frequency Valid PNS Pedagang Petani IRT Buruh Swasta Total 4 6 10 7 4 9 40

Percent 10.0 15.0 25.0 17.5 10.0 22.5 100.0

Valid Percent 10.0 15.0

25.0 50.0 17.5 67.5 10.0 77.5 22.5 100.0 100.0

Usia Cumulative Percent 25.0 40.0

Frequency Valid 20-30 tahun 31-40 tahun 41-50 tahun > 50 tahun Total 10 6 7 17 40

Percent 25.0 15.0 17.5 42.5 100.0

Valid Percent 25.0 15.0

17.5 57.5 42.5 100.0 100.0

Jenis Kelamin Cumulative Percent 60.0 100.0

Frequency Valid Laki-Laki Perempuan Total 24 16 40

Percent 60.0 40.0 100.0

Valid Percent 60.0 40.0 100.0

Agama

Frequency Valid Islam Kristen Total 35 5 40

Percent 87.5 12.5 100.0

Valid Percent 87.5 12.5 100.0

Cumulative Percent 87.5 100.0

Status Cumulative Percent 72.5 85.0

Frequency Valid Kawin Belum Kawin Janda / Duda Total 29 5 6 40

Percent 72.5 12.5 15.0 100.0

Valid Percent 72.5 12.5

15.0 100.0 100.0

Komunikasi Terapeutik Cumulative Percent 72.5 87.5

Frequency Valid Baik Cukup Kurang Total 29 6 5 40

Percent 72.5 15.0 12.5 100.0

Valid Percent 72.5 15.0

12.5 100.0 100.0

Kepuasan Pasien Cumulative Percent 90.0 95.0

Frequency Valid Sangat Puas Puas Tidak Puas Total 36 2 2 40

Percent 90.0 5.0 5.0 100.0

Valid Percent 90.0 5.0

5.0 100.0 100.0

DESCRIPTIVES VARIABLES=pnd pk u jk ag sts x y MAX.

/STATISTICS=MEAN STDDEV MIN

Descriptives
[DataSet0]

Descriptive Statistics Std. Deviation .90441 1.83694

N Pendidikan Pekerjaan Usia Jenis Kelamin Agama Status Komunikasi Terapeutik Kepuasan Pasien Valid N (listwise) 40 40 40 40 40 40 40 40 40

Minimum 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00

Maximum 4.00 7.00 4.00 2.00 2.00 3.00 3.00 3.00

Mean 2.0500 4.6000

2.7750 1.25038 1.4000 .49614 1.1250 .33493 1.4250 .74722 1.4000 .70892 1.1500 .48305

CROSSTABS /TABLES=pnd pk u jk ag sts BY x y /FORMAT=AVALUE TABLES /STATISTICS=CORR /CELLS=COUNT TOTAL /COUNT ROUND CELL.

Crosstabs
[DataSet0]

Case Processing Summary Cases Total Percent 40 40 100.0% 100.0%

Valid N Pendidikan * Komunikasi Terapeutik Pendidikan * Kepuasan Pasien Pekerjaan * Komunikasi Terapeutik Pekerjaan * Kepuasan Pasien Usia * Komunikasi Terapeutik Usia * Kepuasan Pasien Jenis Kelamin * Komunikasi Terapeutik Jenis Kelamin * Kepuasan Pasien Agama * Komunikasi Terapeutik Agama * Kepuasan Pasien Status * Komunikasi Terapeutik Status * Kepuasan Pasien 40 40 40 40 40 40 40 40 40 40 40 40 Percent 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% N

Missing Percent 0 0 0 0 0 0 0 0 0 0 0 0 .0% .0% .0% .0% .0% .0% .0% .0% .0% .0% .0% .0% N

40 100.0% 40 100.0% 40 100.0% 40 100.0% 40 100.0% 40 100.0% 40 100.0% 40 100.0% 40 100.0% 40 100.0%

Pendidikan * Komunikasi Terapeutik


Crosstab

Komunikasi Terapeutik Baik Pendidikan SD Count % of Total SMP Count 12 30.0% 8 Cukup 1 2.5% 1 Kurang 1 2.5% 2 Total 14 35.0% 11

% of Total SMA Count % of Total Perguruan Tinggi Count % of Total Total Count % of Total

20.0% 9 22.5% 0 .0% 29 72.5%

2.5% 4 10.0% 0 .0% 6 15.0%

5.0% 1 2.5% 1 2.5% 5 12.5%

27.5% 14 35.0% 1 2.5% 40 100.0%

Symmetric Measures Asymp. Std. Errora .162 .152 Approx. Sig. .123c .113c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. .248 .255 40

Approx. Tb 1.578 1.624

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

Pendidikan * Kepuasan Pasien


Crosstab

Kepuasan Pasien Sangat Puas Pendidikan SD Count % of Total SMP Count % of Total SMA Count % of Total 13 32.5% 9 22.5% 13 32.5% Puas 1 2.5% 0 .0% 1 2.5% Tidak Puas 0 .0% 2 5.0% 0 .0% Total 14 35.0% 11 27.5% 14 35.0%

Perguruan Tinggi

Count % of Total

1 2.5% 36 90.0%

0 .0% 2 5.0%

0 .0% 2 5.0%

1 2.5% 40 100.0%

Total

Count % of Total

Symmetric Measures Asymp. Std. Errora .085 .127 Approx. Sig. .914c .926c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. -.018 -.015 40

Approx. Tb -.109 -.094

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

Pekerjaan * Komunikasi Terapeutik


Crosstab

Komunikasi Terapeutik Baik Pekerjaan PNS Count % of Total Pedagang Count % of Total Petani Count % of Total IRT Count % of Total Buruh Count % of Total Swasta Count % of Total Total Count % of Total 3 7.5% 5 12.5% 7 17.5% 5 12.5% 3 7.5% 6 15.0% 29 72.5% Cukup 0 .0% 1 2.5% 2 5.0% 1 2.5% 1 2.5% 1 2.5% 6 15.0% Kurang 1 2.5% 0 .0% 1 2.5% 1 2.5% 0 .0% 2 5.0% 5 12.5% Total 4 10.0% 6 15.0% 10 25.0% 7 17.5% 4 10.0% 9 22.5% 40 100.0%

Symmetric Measures Asymp. Std. Errora .179 .162 Approx. Sig. .681c .598c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. .067 .086 40

Approx. Tb .414 .531

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

Pekerjaan * Kepuasan Pasien


Crosstab

Kepuasan Pasien Sangat Puas Pekerjaan PNS Count % of Total Pedagang Count % of Total Petani Count % of Total IRT Count % of Total Buruh Count % of Total Swasta Count % of Total Total Count % of Total 3 7.5% 6 15.0% 9 22.5% 6 15.0% 4 10.0% 8 20.0% 36 90.0% Puas 1 2.5% 0 .0% 0 .0% 1 2.5% 0 .0% 0 .0% 2 5.0% Tidak Puas 0 .0% 0 .0% 1 2.5% 0 .0% 0 .0% 1 2.5% 2 5.0% Total 4 10.0% 6 15.0% 10 25.0% 7 17.5% 4 10.0% 9 22.5% 40 100.0%

Symmetric Measures Asymp. Std. Errora .165 .169 Approx. Sig. .944c .902c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. .012 -.020 40

Approx. Tb .071 -.125

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

Usia * Komunikasi Terapeutik


9

Crosstab

Komunikasi Terapeutik Baik Usia 20-30 tahun Count % of Total 31-40 tahun Count % of Total 41-50 tahun Count % of Total > 50 tahun Count % of Total Total Count % of Total 6 15.0% 3 7.5% 5 12.5% 15 37.5% 29 72.5% Cukup 2 5.0% 1 2.5% 2 5.0% 1 2.5% 6 15.0% Kurang 2 5.0% 2 5.0% 0 .0% 1 2.5% 5 12.5% Total 10 25.0% 6 15.0% 7 17.5% 17 42.5% 40 100.0%

Symmetric Measures Asymp. Std. Errora .147 .145 Approx. Sig. .059c .055c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. -.301 -.306 40

Approx. Tb -1.945 -1.980

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

Usia * Kepuasan Pasien


Crosstab

Kepuasan Pasien Sangat Puas Usia 20-30 tahun Count 8 Puas 1 Tidak Puas 1 Total 10

% of Total 31-40 tahun Count % of Total 41-50 tahun Count % of Total > 50 tahun Count % of Total Total Count % of Total

20.0% 5 12.5% 7 17.5% 16 40.0% 36 90.0%

2.5% 0 .0% 0 .0% 1 2.5% 2 5.0%

2.5% 1 2.5% 0 .0% 0 .0% 2 5.0%

25.0% 6 15.0% 7 17.5% 17 42.5% 40 100.0%

Symmetric Measures Asymp. Std. Errora .129 .157 Approx. Sig. .136c .214c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. -.240 -.201 40

Approx. Tb -1.523 -1.264

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

11

Jenis Kelamin * Komunikasi Terapeutik


Crosstab

Komunikasi Terapeutik Baik Jenis Kelamin Laki-Laki Count % of Total Perempuan Count % of Total Total Count % of Total 18 45.0% 11 27.5% 29 72.5% Cukup 4 10.0% 2 5.0% 6 15.0% Kurang 2 5.0% 3 7.5% 5 12.5% Total 24 60.0% 16 40.0% 40 100.0%

Symmetric Measures Asymp. Std. Errora .161 .161 Approx. Sig. .474c .580c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. .117 .090 40

Approx. Tb .724 .559

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

Jenis Kelamin * Kepuasan Pasien


Crosstab

Kepuasan Pasien Sangat Puas Jenis Kelamin Laki-Laki Count % of Total 23 57.5% Puas 1 2.5% Tidak Puas 0 .0% Total 24 60.0%

Perempuan

Count % of Total

13 32.5% 36 90.0%

1 2.5% 2 5.0%

2 5.0% 2 5.0%

16 40.0% 40 100.0%

Total

Count % of Total

Symmetric Measures Asymp. Std. Errora .122 .148 Approx. Sig. .082c .125c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. .278 .246 40

Approx. Tb 1.785 1.567

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

Agama * Komunikasi Terapeutik


Crosstab

Komunikasi Terapeutik Baik Agama Islam Count % of Total Kristen Count % of Total Total Count % of Total 26 65.0% 3 7.5% 29 72.5% Cukup 5 12.5% 1 2.5% 6 15.0% Kurang 4 10.0% 1 2.5% 5 12.5% Total 35 87.5% 5 12.5% 40 100.0%

13

Symmetric Measures Asymp. Std. Errora .177 .174 Approx. Sig. .507c .505c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. .108 .109 40

Approx. Tb .670 .674

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

Agama * Kepuasan Pasien


Crosstab

Kepuasan Pasien Sangat Puas Agama Islam Count % of Total Kristen Count % of Total Total Count % of Total 32 80.0% 4 10.0% 36 90.0% Puas 2 5.0% 0 .0% 2 5.0% Tidak Puas 1 2.5% 1 2.5% 2 5.0% Total 35 87.5% 5 12.5% 40 100.0%

Symmetric Measures Asymp. Std. Errora .232 .208 Approx. Sig. .220c .394c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. .198 .138 40

Approx. Tb 1.246 .861

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

Status * Komunikasi Terapeutik


Crosstab

Komunikasi Terapeutik Baik Status Kawin Count % of Total Belum Kawin Count % of Total Janda / Duda Count % of Total Total Count % of Total 20 50.0% 4 10.0% 5 12.5% 29 72.5% Cukup 5 12.5% 0 .0% 1 2.5% 6 15.0% Kurang 4 10.0% 1 2.5% 0 .0% 5 12.5% Total 29 72.5% 5 12.5% 6 15.0% 40 100.0%

Symmetric Measures Asymp. Std. Errora .115 .138 Approx. Sig. .404c .424c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. -.136 -.130 40

Approx. Tb -.843 -.808

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

15

Status * Kepuasan Pasien


Crosstab

Kepuasan Pasien Sangat Puas Status Kawin Count % of Total Belum Kawin Count % of Total Janda / Duda Count % of Total Total Count % of Total 26 65.0% 4 10.0% 6 15.0% 36 90.0% Puas 1 2.5% 1 2.5% 0 .0% 2 5.0% Tidak Puas 2 5.0% 0 .0% 0 .0% 2 5.0% Total 29 72.5% 5 12.5% 6 15.0% 40 100.0%

Symmetric Measures Asymp. Std. Errora .077 .129 Approx. Sig. .499c .742c

Value Interval by Interval Ordinal by Ordinal Pearson's R Spearman Correlation N of Valid Cases a. Not assuming the null hypothesis. -.110 -.054 40

Approx. Tb -.683 -.332

b. Using the asymptotic standard error assuming the null hypothesis. c. Based on normal approximation.

CROSSTABS /TABLES=x BY y /FORMAT=AVALUE TABLES /CELLS=COUNT TOTAL /COUNT ROUND CELL.

/STATISTICS=CORR

Crosstabs
[DataSet0]

Case Processing Summary Cases Total Percent 40 100.0%

Valid N Komunikasi Terapeutik * Kepuasan Pasien 40 Percent 100.0% N

Missing Percent 0 .0% N

Komunikasi Terapeutik * Kepuasan Pasien Crosstabulation

Kepuasan Pasien Sangat Puas Komunikasi Terapeutik Baik Count % of Total Cukup Count % of Total Kurang Count % of Total Total Count % of Total 29 72.5% 6 15.0% 1 2.5% 36 90.0% Puas 0 .0% 0 .0% 2 5.0% 2 5.0% Tidak Puas 0 .0% 0 .0% 2 5.0% 2 5.0% Total 29 72.5% 6 15.0% 5 12.5% 40 100.0%

NONPAR CORR /VARIABLES=x y /MISSING=PAIRWISE.

/PRINT=SPEARMAN TWOTAIL NOSIG

Nonparametric Correlations
[DataSet0]

Correlations Kepuasan Pasien

Komunikasi Terapeutik

17

Spearman's rho

Komunikasi Terapeutik

Correlation Coefficient Sig. (2-tailed) N

1.000 . 40 .644** .000 40

.644** .000 40 1.000 . 40

Kepuasan Pasien

Correlation Coefficient Sig. (2-tailed) N

**. Correlation is significant at the 0.01 level (2-tailed).