Technology

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LOOKING FOR WAYS TO ENHANCE YOUR BUSINESS?
MANULIFES PREFERRED TECHNOLOGY PRICING PROGRAM IS THE BEST RESOURCE FOR ALL OF YOUR TECHNOLOGY NEEDS

s a forward-thinking company, Manulife has partnered with Dell Computers, No Panic Computing, Handheld Contacts solution, Bell Mobility and Rogers wireless to offer special corporate pricing and monthly rates to all Independent Channel advisors. We want to ensure that our advisors have the most up-to-date technology. Our Business Technology Consultants and the Field Technology Services team work diligently to provide advisors with the best service possible along the way, says John Cossar, Manager, Field Technology Services. NO PANIC COMPUTING
The No Panic Computing solution is an HP EliteBook computer that is professionally set up, secured and monitored by a team of technical, security and data backup experts. Advisor Michael Matthews of Toronto, Ont., started using No Panic Computing earlier this year. It is designed to give advisors and their clients peace of mind. Its like

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Dialogue DECEMBER 2011

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having an insurance policy on data, knowing that it is being kept safe and that everything is being backed up daily. No Panic Computing is also a great option for advisors who work remotely or out of different ofces. Recently, advisor Ken McKinley of London, Ont., made changes to his ofce space and wasnt going to have the server in the same area. Ken says Manulife Business Technology Consultant Darryl Manery and his team helped with both the set up as well as training to ensure that transitioning from his old system to the new NPC system was successful. We now have a wireless ofce. Because were on an external server, we can operate Goldmine, send emails, etc., and it doesnt matter where our desk is anymore. Its awesome.

advisors, because you have all your contacts on your cell phone, never lose a call and have histories of every call on your account, says advisor Christine Robillard of Montreal, Que. I have even made trafc jams my ally, because Handheld Contacts Solution will compose a business call, including the extension, hands-free. Christine also takes advantage of the ability to synchronize her calendar and the colour coding feature so that she can employ it for business, personal use, and volunteer work.

For more information on all of the Preferred Technology Pricing Programs select vendors, including Bell and Rogers, and how to use the Program, please visit Repsource (My Manulife > Business Services > Independent Advisors > Technology support) or contact your local Field Technology Consultant.

DELL COMPUTERS SOLUTION

Dell Computers are reliable, its easy to place an order and theyre quick to deliver, says advisor Ole Sorensen of Prince George, B.C. The last set of Dell systems we ordered through the partner program six years ago still work well and weve had very minimal issues along the way, he continues. We recently placed an order for new Dell systems and the process was very smooth. Manulife Business Technology Consultants work closely with select vendors like Dell to ensure that they can provide the best ongoing support possible. Our experience with Perry Wong, Field Technology Services, BC, and the Manulife technical support team has been a very positive one, Ole concludes.

HERE IS A QUICK CONTACT LIST OF THE BUSINESS TECHNOLOGY CONSULTANTS BY REGION:

David Grice British Columbia David_Grice@manulife.com Wayne Bonaguro Prairies Wayne_Bonaguro@manulife.com Darryl Manery Ontario West Darryl_Manery@manulife.com Ben Perry Ontario East Benjamin Perry@manulife.com Brian McLeod Quebec Brian_McLeod@manulife.com Mike Chouinard Altantic Canada (Field Technology Analyst) Mike_Chouinard@manulife.com

HANDHELD CONTACTS SOLUTION

This is the exclusive solution designed for ACT!, a Client Relationship Management (CRM) application that keeps track of client and prospect information in a single database. It allows advisors to use their mobile device to wirelessly sync anywhere with Handheld Contact Professional Edition. It is a powerful tool for

Dialogue DECEMBER 2011

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