Ahmed Yehia Saad

Qatar - Doha Azizia - Area 55 - St 243 - B 25 (974) 5523-5204 QID: 28681800055 White.Leopard@Gmail.com Married Egyptian 26/07/1986

Server Administrator
Profile _____________________________________________________________________________
-

Motivated, personable business professional with multiple IT Certificates and a successful more than 6-years track record of profitable small business ownership in Egypt. Talent for quickly mastering technologies recently I accomplished The CCNA Cisco Certified Network Associate and MCITP (Microsoft Certified IT Professional Server Administrator) Courses Self Studying and now going on the MCITP (Microsoft Certified IT Professional Enterprise Administrator). Flexible and versatile able to maintain a sense of humor under the work pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills and teamwork spirit. Accuracy in handling all assigned tasks. and work with no limits since there is a lovely environment to work in

Skills Summary ______________________________________________________________________

Project Coordinating Customer Service Training Skills

Network Printing Computer Savvy Network & Server Infrastructures

Server, Network, Printers & Computer Troubleshooting Windows Server Administrating Helpdesk/Tech. Support Experience.

Professional Experience _______________________________________________________________

I am looking to bring you my 8 years of experience and knowledge, my good attitude, disposition and adaptability for the job. Pertinent experience and skills for the position include: Abilities to interpret plans and technical information, creating designs and developing networks including the supervision of assembling, installing computers and servers. Skills to troubleshoot, changing focus to look for a different point of view, and find the perfect solution in a less time. Open to do whatever sort of capacitation and disposed to relocate when it is very necessary. Strong abilities in Computer Consulting, However, I have very great experience in Networking, Technical Supporting and Server Administrating. Server Administrating Skills: Administer IT Systems infrastructure and related servers and services. Maintain and operate such as Windows servers, Exchange, File & Print servers, ISA servers. Manage datacenters at various locations.

Manage Virtual infrastructure with different technologies like HyperV, VMWare etc. Ensure backup of all systems and related infrastructure such as but not limited to OS, Data, Databases, DNS, DHCP, WINS, Mail, File etc. are taken, tested and available. Perform and/or oversee software testing and application development testing, installation, and upgrades. Maintain software and hardware licenses for the organization. Study, Evaluate and procure servers, storage, services, solutions and services as per the business needs and technology changes. Plan and implement server security, best practices, maintain permissions, audit systems as required and monitor the systems. Troubleshoot systems, and applications to identify and correct malfunctions and other operational difficulty Develop and conduct various training and instruction for system users on systems, services and other applications.

Ahmed Yehia Saad

Document problems and resolutions for future reference.

Tech. Support & Networking Skills: Oversee front-office operations and provide impeccable customer service: o Built a clientele supported by 60% referral business. Develop, Design and maintain networks from understructure buildings.

o o

Designed a so much networks on my career for some famous places in Egypt and Qatar:

Maintaining networks and Computer support with long term contracts in GIS and NET Cafe:
Orange Egypt (For open Business) Egypt Main Airport Internet Cafes in Cairo Rowad Real Estate

Medical Association B-Tech Rowad real estate... etc. In Qatar Al-Khour Complex, the NEW Al Saad Court and some other small business.

Extensive experience with Microsoft products and Operating Systems such as Microsoft Office Suite and Windows XP, Vista, 7 and 2000/2003/2008 Server family. Very Good Knowledge about Adobe Software package and Installing Antivirus Softwares. About one year of supervised experience designing, installing, and configuring Local Area Networks and designing and simulating Wide Area Networks in a lab environment. Ability to design hierarchical network structures and assign sub networks over various physical media. Experience in Configuring routers and switches, and performing troubleshooting tasks for connectivity, speed, and packet loss issues Advanced Router/Switch knowledge such as managing and configuring boot image files, creating and configuring VLANS, and writing Access Control Lists for security purposes. Knowledge and experience using Routed Protocols: TCP/IP and AppleTalk; and Routing Protocols: RIP, IGRP, EIGRP, and OSPF Installing and maintaining Wireless networks Knowledge of creating, implementing and coordinating IT Projects
Configuring and Managing Cisco Routers and Switches (Self experience on Dynamips Emulator and Packet Tracer).

Configuration of Access Control List and Network Address Translation in Cisco routers.

Employment History _________________________________________________________________

2003 - Ended Technical Support Engineer
Employer: NET Cafe (Owner) Employer Country: Egypt Job description: Technical Support Engineer: We were able to fix every problem occurs what so ever Software or Hardware, installing labs, Network Designing, Computer maintaining, Printers and Network Support either by us doing it or by coordinating with third parties. Years of experience: 48 months

2007 - Ended Network Technician

Employer: Global Integrated Solution (G.I.S) Employer Country: Egypt Job description: Technical supporter, network Design & Developing, troubleshooting Laptops/Desktop and
Printers problems.

Years of experience: 1 years The Job was ended due to the mandatory service in the Egyptian Army.

2008 - Ended MS Office Instructor & Data Entry

Employer: Army Force (During military Service time) Employer Country: Egypt Job description: Technical supporter, MS Office Trainer & Data Entry Years of experience: 9 months

2010 Ended - Network Engineer (Project Coordinator)

Employer: Doha Electric (D.E) Employer Country: Qatar

Qatar - Doha Azizia - Area 55 - St 342 - B 35 (974) 5523-5204 white.leopard@gmail.com

Ahmed Yehia Saad

Job description: Projects Coordinating, Building Networks infrastructure. Years of experience: 9 Months Job Achievements: - I handled The New Supreme Court in Alsadd in Building the Network Infrastructure and CCTV - I handled also a complex in AlKhour for CCTV/Data Cabling. - Also several small projects we were a Subcontractor in it. - Ive learned too much in how to manage a team and a project with all its materials and needs and inquiring for Prices among the business role.

2011 Present IT Technical Support Engineer

Employer: Aljazeera Network (Outsource) Employer Country: Qatar My main job role is to handle many of Aljazeera's buildings/Departments or a Newsroom\Studio, and to provide a High quality quick responses as possible. Including Troubleshooting and fast fixes with high sensitive skills to not affect any other parts or On-Air shows. The Responsibilities are: Install, configure, Diagnose and troubleshoot IT support issues related to end user hardware equipment such as (Desktops, workstations, iMACs, laptops, printers, scanners, photocopiers, IP Telephony, Mobile Devices: Blackberry, iPhone, iPad) and software, Network issues, preparing and handling for Tech. paper works such as Material request and Tech. Evaluations. - I've been working on several Projects ( Windows Migration XP to 7, Computer Upgrading and backing up the data, Xplayer, IP Telephony, Users & Computers/Printers Delegation, Site Migration with all computers and printers .. etc.) - We've been working proactively by using such HPSM and NexThink. - I handled projects with Microsoft and Applexya (iLearn).

Certifications ________________________________________________________________________

Years of experience: Since 7/2011

TRAINING COURSES
I. II. III. IV. V. VI. VII. MCSD (MICROSOFT CERTIFIED SOLUTION DEVELOPER) A+ (COMPTIA A+) N+ (NETWORK +) CCNA (CISCO CERTIFIED NETWORK ASSOCIATE). MCSA (MICROSOFT CERTIFIED SYSTEM ADMINSTRATOR) MCITP SERVER ADMIN (MICROSOFT CERTIFIED IT PROFESSIONAL SERVER ADMINISTRATOR) ITIL (INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY) B.SC OF MANAGEMENT INFORMATION SYSTEM

EDUCATION
I. AIN SHAMS ACADEMY (2007). * GRADUATION GRADE: GOOD * PROJECT GRADE : GOOD

Language __________________________________________________________________________
ARABIC: MOTHER TONGUE. ENGLISH: FLUENTLY SPOKEN AND WRITTEN.

Qatar - Doha Azizia - Area 55 - St 342 - B 35 (974) 5523-5204 white.leopard@gmail.com