S.R.

LUTHARA INSTITUTE OF MANAGEMENT

ASSIGNMENT OF HUMAN RESOURCE MANAGEMENT AT

SUBMITTED TO: MS.PARINAZ TODIWALA SUBMITTED BY: JITHIN PONATHIL (35) SAIYED SALAHUDDIN (31)

ACKNOWLEDGEMENT
I take this opportunity to extend my sincere thanks to Wockhardt Hospital Pvt Ltd. for offering me this project to earn exposure and garner knowledge in the field of Human resources. I wish to extend my sincere and heartfelt gratitude to my guide Mr.Wilfred lasardo,(Manger, HRM Dept), Wockhardt Hospital Pvt Ltd., Surat who guided me and shared his valuable ideas on varied subjects. I am able to say with conviction that I have immensely benefited from prestigious association with Wockhardt Hospital Pvt. Ltd. All in all, I would like to thank my whole project team and entire staff of Wockhardt Hospital Surat, for all their support and encouragement during the course of my project.

CORPORATE INFORMATION

About Company Wockhardt is a global pharmaceutical and biotechnology company that has grown by leveraging two powerful trends impacting the world of medicine, globalization and biotechnology. It has its headquarters in Mumbai, India. Wockhardts management style advocates a customer-centric approach that has filtered down to every decision and actions. An open culture, participative management practice, innovation,continuousimprovement,speedyresponse,empowerme nt of individuals and payment of ones job and contribution to others all is hallmark of Wockhardts culture.

Company information Type Industry : : Public (NSE: WOCKPHARMA) Pharmaceuticals Health care Founded Founders : : 1960s Habil Khorakiwala Mumbai, India Worldwide Habil Khorakiwala (Chairman) Murtaza Khorakiwala (Managing Director) Huzafia Khorakiwala (Executive Director) Vaccine Formulations Biopharmaceuticals Nutrition

Head quarters : Area Served Key People : :

Products

 Revenue Employees Website

: : :

Rs.3, 600 crores, (US$802.8million) 7000(2009) www.wockhardt.com

1) Name of the organisation? The organisation which we have visted is WOCKHARDT HOSIPTAL, SURAT. 2) Name of the Human Resources personal? Associate Vice President for Human Relations, Lalitha S. Kate Human Relations Head, Wilfred lasardo Human Relations Officer, Tanvi Shah 3) Organisation Structure:-

4) Factors that are affecting the Human resource function of the organisation? The various factors that affect the human resource function in the organisation are as follows: Manpower planning. Recruitment.

 Selection.

5) Which instrument is used by the organisation to measure the success of an Human Resource strategy? Is Human Resource score card being utilised by them? The instrument used by Wockhardt hospital to measure the success of Human Resource strategy is measured by Apprasial System. Wockhardt hospital is using 180 degree Apprasial System. 6) Explain the recruitment process of the organisation? The recruitment process carried by the Wockhardt Hospital is as under: Man power planning Interview Shortlisting the candidate Personal interview with Human Resource Head Personal interview with Functional Head along Human Resource Head Personal interview with Genral Manager along with Human Resource Head Salary negotiation. 7) Factors affecting recruitment process of the Organisation? The factors that affect the recruitment process in Wockhardt hospital are as follows: Replacement Job discription based on the profile Resignation 8) Does you have any loopholes in the organisation recruitment process? If yes then give adequate suggestion? According to the HUMAN RESOURCE. Head of Wockhardt hospital, they dont have any loopholes in the recruitment process.

9) Do the job analysis and write down job discription and job specification for any position in an organisation. JOB DESCRIPTION 1. Plans, organizes, and oversees staff to provide patient care; evaluates care and ensures customer satisfaction; oversees the departments daily staffing requirements; orients clinical staff to their job responsibilities; provides leadership in clinical problem solving. 2. Assists with staff recruitment; ensures an orientation plan for new staff members, and provides timely feedback; evaluates and schedules inservices/training as needed; serves as liaison with physicians. 3. Implements and interprets organizational policies and procedures, and nursing standards and regulations. 4. Coordinate OHS Quality Assurance (QA) activities including routine monthly chart and consulting project reviews, special studies and other investigations identified by the QA committee; maintain QA records and documentation according to policies and procedures of the division, department and Medical Center. 5. Develop and maintain an OHS nursing manual of operations containing applicable protocols, policies, procedures and information for patient care and consulting activities and on-site nursing services. 6. Deliver occupational health consulting services individually or as a member of a consulting team to clients of the OHS. 7. Participate in the educational and research activities of the Division of OccupationalMedicine. 8. Prepare reports and analyses to include financial reports, setting forth progress, adverse trends, and appropriate recommendations or conclusions. 9. Supervise and coordinate patient care and consulting activities of the OHS to ensure that services for client companies are carried out according to contracts, policies and procedures; plan and monitor

staffing of nurses at occupational health clinics, company sites, hospital and other settings. 10. Supervise OHS nursing staff including, but not limited to, recruitment, hiring, merit recommendations, promotions, transfers, vacation schedules, disciplinary action, performance evaluation, orientation, training and development. JOB SPECIFICATION

1. Work requires graduation form an accredited Bachelors of Science in Nursing,Associate Degree in Nursing, or NursingDiploma program. 2. Work requires four years of nursingexperience, with at least two years in Occupational Health Nursing or equivalent to acquire experience in general personnel practices, accounting and budgeting principles and consultation and program development in an industrial setting 3. A masters degree in a related field, such as occupational health nursing or health administration, may be substituted for experience on a 1:1 basis. 4. Knowledge of health care and medical procedures, including terminology 5. Ability to use protective equipment and respond to emergency situations 6. Ability to exert average physical effort 10) Discuss the selection process of an organisation?

The selection process of the organisation is as under: Man power planning Interview Shortlisting the candidate Personal interview with Human Resource Head Personal interview with Functional Head along with Human Resource Head Personal interview with Genral Manager along with Human Resource Head

 Salary negotiation