Annual Report 2010

2010
Annual Report
CONTENTS
ANNUAL REPORT 2010 | Habitat for Humanity Greater Vancouver 2
Vision, Mission, Values . . . . . . . . . . . . . . . . .
From the Chair. . . . . . . . . . . . . . . . . . . . . . . . .
From the CEO . . . . . . . . . . . . . . . . . . . . . . . . .
e Habitat Model . . . . . . . . . . . . . . . . . . . . .
Partner Families . . . . . . . . . . . . . . . . . . . . . .
Volunteers . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ReStore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Global Village. . . . . . . . . . . . . . . . . . . . . . . . .
Sponsors and Donors. . . . . . . . . . . . . . . . . . . .
List of Sponsors and Donors . . . . . . . . . . . .
Financial Summary . . . . . . . . . . . . . . . . . . . .
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3 ANNUAL REPORT 2010 | Habitat for Humanity Greater Vancouver
FROM THE CHAIR
MISSION, VISION, VALUES
VISION
A world where everyone has a safe and decent place to live.
MISSION
To mobilize volunteers and community partners in building aordable housing and promoting
homeownership as a means to breaking the cycle of poverty.
VALUES
- HOUSING FOR ALL: We believe that access to safe, decent and aordable housing is a
basic human right that should be available to all.
- HUMAN DIGNITY: We believe in the worth and dignity of every human being. We
respect the people we serve and those that help us in this eort and recognize them as
our greatest resource.
- PARTNERSHIP: We believe we can best achieve our mission through meaningful and
mutually benecial partnerships with others.
- FAITH IN ACTION: We believe that faith is lived through action. Building on our
Chiistian foundation, we seive and woik with people of all faiths and beliefs in a spiiit
of justice and compassion.

- DIVERSITY & INCLUSIVENESS: We believe there is a role for everyone committed to
our vision, mission and values and we seek to enrich our organization through diversity.
FROM THE CHAIR
e closing of 2009 brought unique challenges for Habitat for Humanity both internationally and
to the local aliates. With the economic down turn in the global economy, uncertainty abounded
with speculation of deep cuts to corporate donations and the prospect of limited product
donations, that so many charities have come to depend on. rough all this uncertainty this
aliate continued on in our work to put more families in their own homes.
One of the successes of Habitat for Humanity is the value in the Restore program. Again the two
Restores, located in Burnaby and Vancouver, have been very successful, much in part due to the
donations that the Restores rely on, the endless volunteer hours and of course the dedicated sta
that keep it all running. As we continue to promote the value of the products that you can buy at
the Restore, I encourage everyone to reach out and tell as many people as you can that they are not
only supporting a great charity but they are also helping the environment. e Restore promotes a
sustainable community by recycling new and used items that would normally nd their way to the
landll. So lets reach out and let people know what the Restore can oer them and how it
positively impacts the community.
With every passing year that I sit on the board, I have always been moved by the generosity of the
volunteers, corporate donators, the build site and ReStore volunteers and the entire local Habitat
for Humanity sta. I want to take an opportunity to thank everyone for their eorts and
contributions great or small. Without the passion and dedication to this worthy cause many
families would never see the reality of aordable housing. I thank all of you from all of us on the
Board for your continued commitment and hard work.
In closing, with 2010 well underway I am excited about the potential of new opportunities for the
Vancouver aliate. Again the success of Habitat for Humanity is built on the dedication and hard
work from all of the volunteers and donors. ank you, for your continued support and we look
forward to partnering with you for the years to come.
Wayne Arondus John Bennett
Co-Chairs, Habitat for Humanity Greater Vancouver
FROM THE CEO
2010 once again highlights the success of our partner families, volunteers, donors and stakehold-
ers. In November we celebrated the dedication of Phase 5 of the Burnaby build to welcome an
additional ve families. In addition, we explored a partnership with Westbank Projects and
Vancity to create the possibility of homeownership for families in the downtown eastside for
2012.
e regulars on the build site have been invaluable, showing up rain or shine to help to build
not only the houses, but the condence and skill level of other site volunteers. ReStore sta and
their volunteers have worked tirelessly to provide a variety of products that keep our customers
coming back for more, and I especially want to thank the oce sta with whom Ive worked most
closely over the years.
Now more than ever, our neighbors need a helping hand. Please accept my heartfelt appreciation
for your time, your contributions and your energy. Together Habitat will ensure that families in
our community have the opportunity to enjoy the stability, the security and the dignity of a
decent, aordable home. ank you for continuing to partner with us as we move forward to
build more homes and change lives for more families.
Anneke Rees
CEO, Habitat for Humanity Greater Vancouver
THE HABITAT MODEL
Habitats homeownership program reduces the barriers to homeownership for individuals and
families in nancially vulnerable situations. Our model is one of partnership, where families
become part of their own housing solution by building and purchasing their own homes.
Habitat Homes are:
- Constiucted using donated funds, mateiials and laboui
- Sold to paitnei families with a no-downpayment, inteiest-fiee moitgage
- Financed with payments set at 30 oi less
- Helping additional families as moitgage payments aie ieinvested into moie aoidable
housing
HOME OWNER
SELECTION
TRAINING &
SUPPORT
BUY
Home buyers purchase
homes with favourable
financing terms
REINVEST
All mortgage payments
are reinvested back into
the program
BUILD
Home buyers build
homes with donated
materials & labour
HOW THE HABITAT MODEL WORKS
How the Habitat Model Works:
1. We identify and work with lower-income family partners who would not be eligible to
qualify for a traditional mortgage.
2. rough individual, community, and corporate donations of money, materials and
labour, we work with these families to build their home.
3. We sell the home at market value as determined by an independent third party. ere
is no down-payment and the mortgage is interest-free.
4. Mortgage payments are based on family income rather than property value and are
reviewed annually. Monthly payments are capped at no more than 30 percent of the
families gross household income.
5. Mortgages are held by Habitat until the mortgage is paid o. Mortgage payments are
reinvested back into building homes for new families which makes Habitat a self-
sustaining, permanent, and tangible solution for aordable housing.
PARTNER FAMILIES
Family Selection Criteria
Families must meet three basic criteria to be considered eligible for selection:
1. Need for aordable housing the family must be living in inadequate rental housing
which is too expensive, too small, unsafe, or substandard;
2. Ability to repay a Habitat mortgage requires that the family has a stable income
sucient to cover the monthly mortgage payments and other expenses that come with
home ownership; overall family income must fall between pre-determined minimums
and maximums based on family size; and
3. Willingness to partner with Habitat families receive the keys to their home once they
have performed 500 hours of sweat equity. is is a mandatory requirement
which serves to build self-esteem, pride of ownership, and a feeling of community.
How Partner Families are Chosen
Each family is required to complete a detailed application form, which is then reviewed by our
Family Selection Committee, a sta-supported group of volunteers who represent all aspects of
society.
eir backgrounds can include healthcare, education and social services so they bring
knowledge of the various challenges faced by families in lower-income situations.
Committee members interview the family in their home and communicate with the landlord and
employers. References provided by the family are checked and family nances and credit ratings
are carefully reviewed.
Once selected, an agreement is signed and the family is required to volunteer 500 hours of sweat
equity before they are eligible to purchase their home.
Were all about giving a hand up, not a hand out.
We oer many ways to complete the sweat equity hours including helping in the ReStore,
assisting in fundraising eorts, labouring on someone elses home and, of course, working on
their own home.
Families are required to attend workshops to help them learn about the responsibilities of home
ownership. e program covers topics such as setting goals, budgeting, use of credit, problem
solving and how to be part of a strata. It is designed to prepare the family for the nancial,
property and community responsibilities that come with owning a home.
How the Habitat Program Benefits Partner Families and the Larger Community

- Ovei time, a families' equity in theii home incieases. Habitat families can oen see an
improvement in their nancial situation since the percentage of their income being
spent on housing iemains aiound 23-30 peicent. Piioi to puichasing a Habitat home
many of these families spend over 50-70 percent of their income on rent.
- A safe, healthy living enviionment contiibutes to the positive giowth and development
of the family. eie aie many examples of Habitat families becoming healthiei,
completing further post-secondary education and establishing successful careers.

- Communities benet as foimei ienteis become homeowneis who contiibute to the tax
base. Habitat piojects also oei an oppoitunity foi community membeis, of all walks
of life, to come together and work side by side in a meaningful way.

- Piide of owneiship leads to a ienewed sense of condence, and along with theii stable,
long-term housing arrangement, they become long-term contributors to the community
and the local economy.
VOLUNTEERS
It has been said that volunteers are the heart and soul of Habitat for Humanity.
Build Site Construction
In 2010, over 800 volunteers from all walks of life provided over 10,000 volunteer hours. ey
joined together for the single purpose of providing safe, decent and aordable housing for
lower-income working families.

Our volunteers provide the majority of the labour for the overall construction of each home.
Although we use professionals for some aspects of building, we are fortunate that many trades
donate their services.
It isnt just individual volunteers that make a dierence; corporate groups volunteer at the Burnaby
site every week of the year. Our Corporate Site days are a great way to spend time with co-workers
or clients while at the same time contributing to the community.

Board of Directors and Committees
Our Board of Directors volunteer their expertise and time to provide strategic direction to the
organization. ere are also several committees such as Family Selection and Family Partnering,
which bring a range of skills, life experiences and vision to successful help Habitat Partner
Families.
ReStore
e ReStore volunteers give their time from Monday to Saturday and contributed more than 6,000
in 2010 working in all aspects of a retail environment including customer service, materials
recieving, and cashier . rough their hard work and dedication, ReStore revenue increased by
almost 10 percent in 2010.

Office
Oce volunteers spent 150 hours in 2010 assisting with data entry, ling, photocopying, and
recycling. In addition, two interns sent several weeks assisting us.
To honour all our volunteers we held our annual Volunteer Appreciation BBQ at the Vancouver
ReStore in August.
We truly appreciate everyones eorts and hard work throughout 2010.
Volunteers are the reason that Habitat for Humanity can deliver on its mission.
REStore
ReStore revenues nance our administrative costs and contribute much-needed support to our
building program. Every time a customer makes a purchase from either of our ReStores, they are
assisting us in building Habitat homes.
Customers from all walks of life contractors, builders, designers, home owners and xer-uppers
come to our store and nd great deals every day. Our regular customers can attest that there is
something new to discover on a daily basis.
e ReStores sell quality new and used building supplies, appliances, and assorted home dcor
items at a fraction of retail cost. Items are donated by local retailers, manufacturers, home owners
and movie productions. We are very appreciative of these donations and the support we receive
from our community.
Donating to and shopping at the ReStores helps Habitat for Humanity build safe, decent, aordable
homes for working families in our community, while diverting tonnes of material from entering
the landll.
Habitat for Humanity Greater Vancouver operates two ReStores. e original store at
2475 Douglas Road in Burnaby, and a 20,000 square foot site, located at 69 West 69th Ave in
Vancouver.
Save money. Protect the environment. Help families in need.
As part of our commitment to developing countries, we contribute a portion of the donations we
receive to assist the building of housing internationally. In 2010, we contributed $6,000 to this
program. In addition, we encourage and assist local groups and individuals to
participate in the Canadian Global Village program which sends teams abroad to volunteer to
build Habitat housing around the globe.
Jane Agg (second from le) one of our long time Vancouver ReStore volunteers, in Honduras!
INTERNATIONAL WORK - GLOBAL VILLAGE
Helping families around the world
SPONSORS & DONORS
100% of donations go towards building homes.
We receive generous support from local and national companies, organizations, community
groups and individuals. anks to everyone who supports Habitat for Humanity, lower-income
families become homeowners, and children are better prepared to realize their potential in a
safe, decent and stable home. Without the help of our generous supporters, we would not be
able to continue our vital work. We extend our sincere gratitude to them and invite you to join
in partnering with Habitat for Humanity to create aordable housing in Greater Vancouver.
In 2010, a diverse range of
individuals, organizations and
corporations continued to
contribute to raise money for
Habitat for Humanity Greater
Vancouver through third-party
events such as golf tournaments,
holiday parties, industry sales and
shopping events.
Our online fundraising tool makes it
easy for our supporters to create a
fundraising page and collect
donations on behalf of Habitat for
Humanity Greater Vancouver.
Whether you fundraise on your
own, with a community group or as
part of a corporate event, every little
bit helps and we greatly appreciate
your contribution and support.
With sales from the ReStores covering our operations, every single dollar you fundraise goes
directly towards building homes for families. is ensures that when you invest in Habitat, you
are investing in a permanent, long-term solution to aordable housing.
SPONSORS & DONORS
Lead Sponsors
BC Housing
e Home Depot Canada
Delta Hotels & Resorts
e Real Estate Foundation of BC
Rio Tinto Alcan
Major Sponsors
BC Hydro
Citi Financial
eBay Foundation
Investors Group
Canada Mortgage and Housing Corporation
Sponsors
ACM Advisors Ltd.
Barrick Gold
Best Buy Canada
Bosa Development Corporation
Commonwealth Insurance
CSA International
Easy Care Restoration Ltd
FCT Insurance Company Ltd.
First Canadian Title
Fluor Canada Ltd
Genworth Financial
Global Collective Design
Goldcorp Inc.
Great-West Life Assurance Company
GUESS Canada Corporation
Herman Miller

Ideaca Knowledge Services
Investors Group Financial Services Inc
Jazz Air LP
JP Morgan Chase
Mackenzie Financial
Nissan Canada
NYK Logistics
Omni Corporation
SAP Business Objects
TD Canada Trust
TELUS
Teekay Corporation
Vancity Regional Grants Committee
Wells Fargo Financial Corporation
Westminster Savings Credit Union

SPONSORS & DONORS
Supporters + Gift In Kind
All Weather Windows
Armtec
B.A. Robinson Co. Ltd.
BC Plumbing Supplies
Best Coast Real Estate Inc.
C.R. Laurence Co. of Canada
Canadian Institute of Plumbing & Heating
Canadian Oce & Prof. Emplyees Union - Local 378
Cascade Aqua Tec
Colliers International
Deloitte & Touche
Eaton Corporation
Frank & Yvonne McCracken Foundation
GSW Water Heating
Home Idol Building Supplies
Homelife Benchmark Realty Cloverdale
HSBC Canada
HYDRECS Fund
IBEW Local Union 213
International Facility Management Association
IPEX Inc.
Lafarge Canada Inc.
Leviton Canada

Mainland Sand & Gravel Ltd.
Maple Leaf Disposal Ltd.
New Life Community Church
Owens Corning
Peterson Investment Group Inc.
Radec Group
RBC Foundation
Robert L. Conconi Foundation
Roong Contractors Association of BC
RR Donnelley
Sawarne Lumber Company Ltd.
Schneider Electric Canada
Sheet Metal Workers' Local Union No. 280
Standard Building Supplies
e Dow Chemical Company
Value Property Group
Ventana Construction Corporation
Whirlpool Canada
Wolseley

$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
2010 2009
Sale of constructed
properes
ReStore Revenue
Interest
Contribuons, Grants and
Donaons
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
2010 2009
Cost of Constructed Prperties
Sold
Administration
Fundraising Expenses and
Depreciation
ReStore Operations
FINANCIAL SUMMARY
HABITATS EXPENDITURES
$0.00
$500,000.00
$1,000,000.00
$1,500,000.00
$2,000,000.00
$2,500,000.00
$3,000,000.00
$3,500,000.00
$4,000,000.00
2010 2009
Mortgages Receivable
Equipment
Property under
Construction
Cash and Term Depostis
HABITATS REVENUES
HABITATS ASSETS
FINANCIAL HIGHLIGHTS ($) 2010 2009
Contribuons, Grants and Donaons
Proceeds $ 345,601 $ 623,157
Fund Raising Expenses (13,374) (11,453)
Net Contribuons, Grants and Donaons 332,227 611,704
ReStore Operaons
ReStore Revenue $ 1,290,341 $ 1,174,634
ReStore Operang Expenses (951,116) (774,060)
Net ReStore Operaons 339,225 400,574
Constructed Properes
Sale Proceeds $ 0 $ 552,928
Cost of Constructed Properes 0 (867,973)
Mortgage Interest 0 0
Net Proceeds from Constructed Properes 0 (315,045)
General Administraon Expenses
Administraon $ (315,502) $ (412,134)
Depreciaon (21,174) (22,446)
Total General and Adminstrave Expenses (336,676) (434,580)
Interest Revenue $ 167,639 $ 95,277
Excess of Revenues over Expenditures $ 502,415 $ 357,930
Note (1) In 2009 four units were sold, in 2010 5 units were under construcon and not yet sold.
PO Box 60577
Vancouver, BC V6H 4B9
Phone: 604-681-5618
Fax: 604-326-0122
info@vancouverhabitat.bc.ca
www.vancouverhabitat.bc.ca
Facebook: www.facebook.com/hvancouver
Twitter: www.twitter.com/hgv_ReStore
Flickr: www.ickr.com/photos/hgv/
VANCOUVER RESTORE
69 West 69th Avenue
Vancouver, BC V5X 2W6
Phone: 604-326-3055
BURNABY RESTORE
2475 Douglas Road
Burnaby, BC V5C 5A9
Phone: 604-293-1898
info@vancouverrestores.ca
www.vancouverrestores.ca

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