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IPER Bhopal

MBA III Sem (Batch 2011-13)


(Decision Support System & Management Information System)
Course Code: CP - 302 Faculty Ravi Lakhani The Course Objectives This course is to acquaint students with the conceptual foundations of decision support system of the artificial intelligence for business organization. Suitable Cases will also be discussed as per need of the topic. To understand fundamental terms, concepts associated with DSS Case studies To document IT support/infrastructure for organizational decision making, and various planning, analysis and control tasks. To develop skills in the system analysis & design and implementation of computerized DSS. To understand that most Decision Support Systems are designed to support rather than replace decision makers Course Pre-requisite: Fair idea of Computers, Information Technology, Managerial Decision Making, etc Working knowledge of computers & other tools like MS Excel, etc Each student is expected to actively and constructively participate in class discussions Teaching Pedagogy: Combination of lecture, open discussion, computer lab assignments, and students group presentation Pedagogy will focus on developing the visualization for Information Systems in terms of its use and the impact it can bring to an organization from a management perspective. Simulations/Clips/Scenarios on MIS /ERP systems from different ERP providers including Open Source and other packaged information systems shall be used to enhance the visualization Cases - list of cases and specific references including recent articles will be announced in the class Evaluation Pattern: Assignments- 15% Presentation- 15% Term End Exam-50% Session /contact hours- 35 Sessions Attendance- 10% Class Performance- 10%

Suggested Readings by University: Keen, Peter G. W.: Decision Support System an Organisational Perspective AddisonWesley Pub. Theierauff, Robert J. Decision Support System for- effective planning Prentice Hall1982 Krober, Donald W., and Hugh. J. Watson Computer Based Information System New York, 1984 Davis L., Michael W. A management approach- Macmillan Publishing Company, Prentice Hall, New Jersey, 1988 Andrew P. Decision Support System Engineering Sage, John Wiley & Sons, New York, 1991 Leod, Raymond Me JR Management information systems Macmillan Publishing Company, New York 5th Edition- 1993 Turban, Efrain Decision Support & Expert Systems Management Perspective Macmillan Publishing Company, New York, 1988

Module One (I)

Title Contents Management Information System (MIS) Information System basics- Framework, Role of IS in Business, Ethics; System concepts- Black box, Components, Resources; System entropy; Subsystems- basics, decomposition/ simplification; Information System types; Data v/s Information, Value of Information; 1. http://www.ijric.org/volumes/Vol5/1Vol5.pdf 2. http://www.computerworld.com/s/article/44339/_Aligning_M arriott http://smartproceff.com/case-studies/case-study-1/ http://smartproceff.com/case-studies/case-study-2/ http://www.youtube.com/watch?v=fpp3CPsh7mI 7

Reading References from Web Resources Case Lets &/or Video Clips No. of Sessions

Module Two (II)

Title Contents Reading References from Web Resources Information Technology (IT) / System Analysis & Design (SAD)
IT Frame works- major trends and applications of IT; SAD: Systems Development Methodologies SDLC & Prototype approach

Case Study &/or Video Clips No. of Sessions 7

http://www.openlearningworld.com/books/Information%20Tec hnology/Chapter%201%20INFORMATION%20TECHNOLO GY/FIVE%20MAJOR%20TRENDS.html http://www.zdnet.com/blog/hinchcliffe/the-big-five-it-trendsof-the-next-half-decade-mobile-social-cloud-consumerizationand-big-data/1811 Case: Application of IT--> M&A (First Union & Wachovia) http://www.youtube.com/watch?v=gnRDRL4tFjw

Module Three (III)

Title Contents Reading References from Web Resources Case Study &/or Video Clips No. of Sessions Module Four (IV) Title Contents Managerial Decision Making & Information System
Managerial Decision Making: Decision basics; Decision types; Certainty, Uncertainty, Risk-taking, Decision making process; Problem solving techniques; DSS Overview

http://www.aabri.com/manuscripts/10736.pdf http://www.soa.org/library/monographs/othermonographs/2009/april/mono-2009-m-as09-1-damghani.pdf Case Study Case will be provided/discussed in class 7

Reading References from Web Resources

Case Lets &/or Video Clips

Decision Support System (DSS) & Data Models DSS: relevance/scope/characteristics/capabilities/components; DSS v/s MIS; DBMS: Sources of data data file/database environment; Data Models: relevance of relational data base design in DSS http://www.informationbuilders.com/decision-supportsystems-dss http://www.microstrategy.com/decision-support-system/ http://www.differencebetween.com/difference-between-misand-vs-dss/ http://www.youtube.com/watch?v=u0z36PAGhA0&feature=re lated Building a Stock Decision Support Tool in MS Excel 2010 (http://www.youtube.com/watch?v=EMNqs-lbVsQ) 7

No. of Sessions Module Five (V) Title Contents

Case/ Video Clips No. of Sessions Total Hours: 35 Hours

DSS Generators / Graphics User Interface (GUI) / etc Dialog generation system: User interface graphics, menus, forms; DSS generators; DSS development: steps in designing/identification of decision/, building of DSS/implementation/performance testing. SAP MII Plant Manager Dashboard (http://www.youtube.com/watch?v=NppkMZehhmk) 7

Assignment (A1) & Presentation (P1): In a group of 4-to-6 students depending upon the class strength A1: Computer Lab Assignment (Making DSS in Excel) AND/OR A1 & P1 will be based on Real World Case Studies MIS/GIS/HRIS/MKIS/etc related to