1. Name of employee : 2. Gender :M/F 3. Educational Qualification: 4. Designation : 5.

Nature of job : JOB SATISFACTION SEGMENTS Kindly put a tick ( ) mark on the only answer from various alternatives given below : A Agree D - Disagree U Undecided SA Strongly Agree SD Strongly Disagree 1 QUALITY & CUSTOMER FOCUS
The quality of our products and services are very important Customer needs are the top priority we maintain very high standards of quality in everything we do. High ethical standards are always maintained throughout Senior management really understands our customers' needs

2 D D D D D

3 U U U U U

4 SA SA SA SA SA

5 SD SD SD SD SD

A A A A A

RESPECT FOR MANAGEMENT

I respect my manager as a competent professional I have a great deal of respect for the senior leaders I am very satisfied with my manager The leaders of Bharti ltd. really know what they are doing.

A A A A

D D D D

U U U U

SA SA SA SA

SD SD SD SD

PURPOSE AND DIRECTION

I know what is expected of me The work I do makes a difference to the organization My manager clearly defines goals and expectations I know what I need to do to succeed

A A A A

D D D D

U U U U

SA SA SA SA

SD SD SD SD

TRUST
I could report unethical activities without fear of reprisal. There is an atmosphere of trust at Bharti Ltd. Senior management will take action based on the results of this survey People at Bharti Ltd. trust one another.

A A A A

D D D D

U U U U

SA SA SA SA

SD SD SD SD

TEAMWORK AND COOPERATION

My manager emphasizes cooperation and teamwork among members of my workgroup There is a strong spirit of teamwork and cooperation among employees It really feels like everybody is on the same team People throughout BHARTI LTD. cooperate effectively with one another

A A A A

D D D D

U U U U

SA SA SA SA

SD SD SD SD

COMMUNICATION
I have a clear understanding of BHARTI LTD. strategic goals My manager always makes sure I am informed about decisions or changes that will affect me. Senior management communicates well with the rest of the organization Information and knowledge are shared openly

A A A A

D D D D

U U U U

SA SA SA SA

SD SD SD SD

COMPENSATION
The benefits I receive are comparable to those offered by other organizations My salary is competitive with similar jobs I might find elsewhere I am paid fairly for the work I do

A A A

D D D

U U U

SA SA SA

SD SD SD

STRESS AND WORKLOAD

The amount of work I am asked to do is always reasonable My job does not cause stress or anxiety in my life

A A

D D

U U

SA SA

SD SD

EMPLOYEE INVOLVEMENT
My opinion counts

SA

SD

Employees are encouraged to participate in the decision-making process I am always involved in important decisions that affect my work Employee input is considered before important decisions or changes are made.

A A A

D D D

U U U

SA SA SA

SD SD SD

INDUCTION AND TRAINING

I was given full information about companys and my job expectations I was made feel comfortable to the new environment. Training schedule is well designed. Training helped me to do my job more efficiently. Suggestions/ comments/ experience

A A A A

D D D D

U U U U

SA SA SA SA

SD SD SD SD

FAIRNESS
Everybody is treated fairly at Bharti Ltd. Companys policies for promotion and advancement are always fair. Favoritism is not an issue in raises or promotions

A A A

D D D

U U U

SA SA SA

SD SD SD

Any comments / suggestions / opinions (Remember, your comments are anonymous)