Lexmark Error Codes

22 Paper Out or Paper Jam

Check for paper in the paper tray Check the size of the paper in the paper tray to see if it is the same as what the printer is set for. Defective D-roller Debris in the paper path Gears not turning or broken gear Defective paper tray Broken input sensor flag Defective input sensor board Defective system cable 2 Defective system board

23 Paper Jam Same as 22 with these additions:

Exit Sensor flag (Fuser) Exit Sensor board (Fuser) System cable 1

24 Invalid Manual Feed

Paper feed into the Manual feed when printer is pulling paper off paper tray Don't feed paper in the manual feed unless requested See 23

30 Open Cover

Install Toner Cartridge Check the Switch activator (hangs down on left side of Top Cover) Check output voltages on the low voltage power supply. See Page 2-19 in the service manual Replace the high voltage power supply Replace system cable 2 (NOTE: the HVPS and system cable 2 can be checked by checking continuity across J14-5 and J14-6 and activating the switch on the HVPS) Replace the system board

31 Change Paper

Paper size requested by the software is different than the installed paper Install the correct size paper and change size setting to match Software setup System board

31 Change Envelope

Envelope size requested by the software is different than installed paper Install the correct size envelope and change size setting to match Software setup System board

35 Paper Error See 23 36 Load Paper See 23 37 Stop Command Received

Press Start/Stop to clear Software setup Software drivers System board

40 System Board Failure

Replace system board

41 Requested Font Not Available

Install requested font and try again (font card or software) Software setup problem Defective font card Defective system board

42 Requested Font not Available See 41 43 Font Card Error

Font card removed with power turned on. Cycle power Defective font card Defective system board

44 Font Card Error See 43 45 Downloaded Font Error

Software setup Software drivers System board

46 Download Character Error See 45 47 Language Error Normal Mode (IBM)

Unsupported card installed Defective card Defective system board

Postscript Mode

Make sure that Postscript is selected on printer and computer Make sure that a Postscript font card is being used Defective font card Defective system board

54 Serial Error

Check serial configuration settings (printer and computer) Communication cable I/O card in Computer System board

55 Font Error See 45 89 Output Tray Full (4029-04x only)

Remove paper from output tray Check flag operation Replace the card photo sensor Replace the cable Replace the system board

900 System Board Failure

Remove options and try again (NOTE: when removing the Postscript board, you must replace the 2 IBM ROMs)If the printer now works, replace options one at a time to test them Replace system board Defective system board

910 Font Card Failure

Reseat font card Defective font card Defective system board

920 Fuser not up to temperature

Check resistance of the fuser, lamp, thermofuse, thermistor Low voltage power supplyThere is no reliable check, other than to exchange the part out System cable 1Check for continuity Fuser power cableCheck for continuity System board

921 Fuser not up to Temperature See 920 922 Fuser not up to Temperature See 920 923 Fuser Over Temperature See 920 930 Mirror Motor

(not up to speed)

Reseat cables between the print head and the system board Defective print head Defective cables Defective system board

931 Mirror Motor speed detect error See 930 932 Mirror Motor speed detect error See 930 940 Laser Beam detect failure See 930 941 Laser beam detect failure See 930 950 System Board Failure See 900 960 Memory Error See 900 970 Fan not turning

Reseat cables between the fan and the system board Replace the fan Replace the cables Replace the system board

980 System Board Failure See 900 990 System Board Failure See 900