Penny Turpin

303-690-2262 (home); 303-358-7066 (cell); trt0214@comcast.net LinkedIn: www.linkedin.com/in/pennyturpin/

Executive Administrative Assistant

Profile Committed, self-motivated, results oriented Executive Assistant with years of experience supporting Corporate Executives including supporting a Corporate Owner/Senior Vice President of Sales and Marketing who led a sales staff of over 60 sales reps and 6 Vice Presidents/Sales Managers in 45 different offices in Colorado and Arizona. Displays exceptional customer-relation and decision-making skills, along with a strong work ethic and professional demeanor. Maintains discretion and confidentiality when working with sensitive information. Knows the importance of confidentiality, loyalty, respect and discretion to all clients and customers, as well as to superiors and peers. Summary of Skills Microsoft Word, Excel and Power Point, Event coordination gMail, Outlook, Concur, MapPoint, Excellent time-management skills Salesforce and company-related software Consistently praised by management for Liaison between executives and their staff the quality and timeliness of reports, Ability to work independently and attention to detail, exemplary customer prioritizes work appropriately service delivery and team-player attitude Career Review Executive Assistant DaVita Inc., Denver, CO 06/06/2012-01/09/2013

All normal and customary executive assistant duties supporting the Vice President of Business Development and his leadership staff of 5 located in Colorado and Texas. Managed multiple calendars coordinating the schedules of the Vice President and his staff. Coordinated travel and completed expense reporting for all the above. Event coordination for offsite leadership meetings, team meetings, internal conferences, etc. This entailed working with other Executive Assistants from different DaVita locations. Coordinated additional special projects as assigned using tools such as Power Point, Excel, MapPoint and Salesforce. Executive Administrative Assistant TriZetto Group, Greenwood Village, CO 11/27/2011-06/05/2012

All normal and customary executive assistant duties supporting the Senior Vice President of Business Consulting Services and his leadership staff of 8 Vice Presidents residing in several different states. Many of the duties are much as stated above including, but not limited to, the following: Coordinated travel and completed extensive and complex expense and mileage reporting for all the above. Coordinated the usage of conference and training room facilities and assisted with client activities in the Executive Briefing Center. Supported a medical doctor residing in California. These duties included heavy and complicated travel, meeting planning, complicated expense reporting, and overall communications between the doctor and the executive staff at corporate headquarters. Event coordination for offsite leadership meetings, team meetings, all-hands conferences, etc. This entailed coordination of up to 150 people assisting with travel plans for up to 80% remote consultants. Coordinated additional special projects as assigned and prepared any billing, expenses or invoices for processing.

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Executive Administrative Assistant Land Title Guarantee Company, Denver, CO

10/01/1997-05/13/2011

All normal and customary executive assistant duties supporting the Senior Vice President/Co-Owner overseeing 60 sales reps and 6 Vice Presidents/Sales Managers in 45 different offices in Colorado and Arizona. Special Projects: Scheduled annual review meetings between the sales reps and Senior Vice President to create an opportunity for open communication. Kept accurate files of all these reviews for future assessment of progress on pre-established goals. Created and implemented a system for coordination, distribution and tracking of all company-owned event tickets for general seating and seating in the company suite at the Pepsi Center - Broncos, Avalanche, Rockies, Stock Show, Nuggets, special events and concerts. Kept accurate records of attendees at said events as required by the Division of Insurance. Researched and compiled information for two weekly commercial sales reports sent to over 400 contacts. Corporate Administrator for the Verizon cell phone account which consisted of 80+ corporate-owned cell phones. Created and implemented a checklist system for all managers to use to create continuity for the newhire training of sales reps. Created a uniform, consistently-updated confidential emergency contact list which contained cell phone numbers, home numbers and office numbers of essential personnel. Facilitated the holiday card, holiday gift and holiday charity project covering over 3,000 recipients. Event Coordination: Organized all segment and statewide sales meetings attended by 60+ sales reps. Selected and negotiated contracts for meeting venue. Coordinated travel arrangements, meeting planning, and agenda preparation. Assisted in selecting motivational and industry-related speakers; developed and distributed meeting information, invitations, etc. Created and/or compiled required meeting material, taking minutes of said meetings, preparing and distributing those meeting minutes when required. Created and/or arranged all team-building activities. Planned annual sales awards banquets for over 100 participants, including location selection, agenda, invitations, determination of award recipients, selection and engraving of awards, etc. Organized and oversaw yearly corporate client golf tournaments - two tournaments in June and two tournaments in July using two different golf formats. Coordinated 144 players and oversaw 20 company volunteers per tournament. Supervised day-of-event activities and acted as the company ambassador during the tournaments. Interpersonal Qualifications Exhibits high energy and willingness to pitch in wherever and whenever help is needed. Shows concern and takes ownership for all aspects of the job. Adaptable when experiencing changes in work environment, maintaining stable performance under pressure. Builds strong customer/client (internal and external) loyalty by exceeding their needs and expectations, building strong relationships and taking responsibility for their satisfaction. Highly respected for the gift of collaboration. Interacts with others in a way that gives all the involved parties a sense of complete confidence and utter trust. Has a knack of becoming the pulse of the department keeping superiors abreast of situations, making them aware of morale issues, etc., without betraying confidences of others.