LG V7.31

Servicing HP ProLiant ML/DL Servers
Rev. 7.31 HP Restricted
Lab guide

Rev. 7.31 HP Restricted
Lab guide
Use of this material to deliver training without prior written permission from HP is prohibited.
Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This is an HP copyrighted work that may not be reproduced without the written permission of HP. You may not use these materials to deliver training to any person outside of your organization without the written permission of HP. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Printed in United States. Servicing HP ProLiant ML/DL Servers Lab guide August 2007 HP Restricted Contact HP Education for customer training materials.
Contents
Module 1 Lab 1 Flashing the Firmware

Objective........................................................................................................ 1 Requirements .................................................................................................. 2 Introduction .................................................................................................... 3 Flashing the firmware ....................................................................................... 4 Custom update process ............................................................................. 1 1 Review ..........................................................................................................16
Module 1 Lab 2 Using the ROM-Based Utilities

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Introduction..................................................................................................... 3 Exercise 1 Using the ROM-based Setup Utility................................................. 4 Selecting the operating system .................................................................... 7 Setting the date and time ........................................................................... 8 Checking the standard boot order............................................................... 9 Checking the boot controller order ............................................................ 10 Selecting the language ............................................................................. 1 1 Exiting RBSU............................................................................................ 1 1 Exercise 2 Using the Option ROM Configuration for Arrays utility.....................12 Viewing existing logical drives..........................................................................15 Review ..........................................................................................................17
Module 1 Lab 3 Installing Windows Server 2003 Using SmartStart

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Introduction..................................................................................................... 3 Installing Microsoft Windows Server 2003 using SmartStart ................................. 4 Review ..........................................................................................................16
Module 1 Lab 4 Installing Red Hat Enterprise Linux AS 4 Update 3

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Introduction..................................................................................................... 3 Installing Red Hat Enterprise Linux AS 4 Update 3 ............................................... 4 Review ......................................................................................................... 29
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Module 1 Lab 5 Installing the PSP for Microsoft Windows Server 2003
Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Introduction..................................................................................................... 3 Exercise 1 Preparing for the PSP installation.................................................... 4 Exercise 2 Installing the Windows Server 2003 PSP ........................................ 7 Review ......................................................................................................... 19
Module 1 Lab 6 Installing the PSP for Red Hat Enterprise Linux
Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Introduction..................................................................................................... 3 Installing the PSP for Red Hat Enterprise Linux...................................................... 4 Review ..........................................................................................................12
Module 2 Lab 1 Storage Solutions for the ProLiant Server

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Introduction..................................................................................................... 3 Exercise 1a Creating, expanding, and migrating an array on a Windows 2003 server............................................................................................................. 4 Using the ACU to create an array ............................................................... 4 Performing an array expansion and RAID migration ...................................... 6 Exercise 1b Creating, expanding, and migrating an array on a Red Hat Enterprise 4 server (optional) .......................................................................... 10 Using the ACU to create an array ............................................................. 10 Performing an array expansion and RAID migration .....................................14 Review ..........................................................................................................18 Exercise 2 Attaching a storage option (optional) ........................................... 19 Review ......................................................................................................... 20
Module 3 Lab 1 Data Availability and Protection for a ProLiant Server

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Exercise 1 Performing a backup .................................................................... 3 Exercise 2 Performing a restore ................................................................... 10 Review ..........................................................................................................12
Module 4 Lab 1 Troubleshooting Methodology

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Exercise 1 Using the HP Insight Diagnostics utility (offline edition)...................... 3 Using the Survey tab ................................................................................. 5 Using the Test tab...................................................................................... 9 Using the Status tab..................................................................................12
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Using the Log tab .....................................................................................13 Using the Help tab ...................................................................................16 Exercise 2 Using the HP Insight Diagnostics utility (online edition).....................18 Browser requirements................................................................................18 Accessing HP Insight Diagnostics (online edition) from the System Management Homepage..............................................................................................18 Local access..................................................................................... 19 Remote access.................................................................................. 23 Using the Survey tab ............................................................................... 25 Navigating through the information categories ..................................... 25 Scheduling and comparing survey captures ......................................... 27 Saving survey sessions....................................................................... 30 Using the Diagnose tab ........................................................................... 33 Using the Status tab................................................................................. 36 Using the Log tab .................................................................................... 37 Exercise 3 Using the Array Diagnostic Utility..................................................41 Exercise 4 Accessing the system logs under Windows.................................... 44 Exercise 5 Accessing the system logs under Linux .......................................... 46
Module 4 Lab 2 Using VCA and VCRM

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Exercise 1 Installing, configuring, and populating the VCRM on a Windows server3 Exercise 2 Configuring the VCA ................................................................... 1 1 Exercise 3 Installing a component or Support Pack ........................................ 19
Module 4 Lab 3 Removing and Replacing Components

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Introduction..................................................................................................... 3 Procedure ....................................................................................................... 4 Review ........................................................................................................... 5
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Flashing the Firmware

Module 1 Lab 1
Objective
After completing this lab, you should be able to flash the ProLiant server system firmware.
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Requirements
To complete this lab, you need: Two HP entry-level ProLiant servers, each with a Smart Array controller and two hot-pluggable hard drives installed. The servers should support the HP ROMBased Setup Utility (RBSU).
Note The entry-level ProLiant server and the equipment available to perform this lab in your classroom might vary, but the outcome of this lab should not be significantly different, regardless of which ProLiant ML or DL 100, 300, or 500 series server is used.
The latest HP ProLiant Firmware Maintenance CD.

Note The ROM Update Utility is included in the HP ProLiant Firmware Maintenance CD or the HP Drive Key Boot Utility. The utility enables firmware updates for HP ProLiant servers and options. The ROM Update Utility includes a Supplemental Disk feature that provides the capability to update ROM components not included on the CD.
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Introduction
The process of upgrading system and option ROMs is referred to as flashing the ROM. A ROM flash uses software to replace the current system or option ROM on a target server with a new ROM image. You can flash the ROM to: Support new features Correct problems in a previous ROM version ROM upgrade methods include offline methods, such as ROMPaq and ROM Update Utility, and online methods using Smart Components and their various deployment utilities.
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Flashing the firmware

The Flash ROM Utility enables you to upgrade the firmware (BIOS) with system or option ROMPaq utilities. HP recommends two ways to flash the firmware: From the latest HP ProLiant Firmware Maintenance CD Online To upgrade the firmware from the ProLiant Firmware Maintenance CD: 1. 2. 3. Insert the HP ProLiant Firmware Maintenance CD in the CD-ROM drive of your server. Shut down the operating system and restart your server. At the ProLiant Firmware Maintenance CD language and keyboard configuration screen, select the appropriate ones and click Continue.
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4.
At the end user license agreement screen, click Agree.
5.
At the ProLiant Firmware Maintenance CD home page, click Firmware Update.
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6.
At the opened page, click Install Firmware.
The Smart Update Manager starts and begins the process of building and inventory of available updates.
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The discovery and check of items installed in the system begins, and the hardware is verified against the supported devices build.
The screen shows the Installable Updates and the Installation(s) Not Needed. The Installable Updates items are automatically checked and have a status of Ready for installation; the other detected items are not automatically checked (though it can be easily done) and have a status such as Already up to date. Because the firmware updates usually require a reboot, if you do not plan on performing any other maintenance, you can select the Reboot after installation option.
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7.
Click the Install button to start the update process.
You will use this procedure most of the time. The update process begins and displays progress with the estimated time remaining.
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8. 9.
When the update process finishes, the Installation Results screen appears. To display installation results details, click the View installation log link besides each installed item.
10. Click Close to close this window and return to the Installation Results screen.
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11. Click the Exit button to return to the Firmware CD Firmware Update page.
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Custom update process

At times, you might need to downgrade the firmware. For example, you might need to downgrade the firmware when troubleshooting a specific problem that might be related to a firmware revision. 1. At the following screen, click the Install Firmware link.
The Smart Update Manager starts building an inventory of available updates, and the discovery & check.
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2.
In the upper bar, check Allow Downgrades. When the following warning message displays, answer OK.
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3.
In the upper bar, check Allow Rewrites. When the following warning message displays, answer OK. This enables you to overwrite the firmware with the same revision.
4.
Now you can select the firmware that you want to be installed.
Note At this point, you can add some Supplemental Updates (which might not be available on the Firmware Maintenance CD). Click the Add Supplemental Update button. When prompted, insert the removable media. Click to browse and find the update, and click OK. Do not remove the media with the update files until the update process is complete.
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5.
When ready, click the Install button.
The update process begins and progress is displayed.
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When the update process finishes, the Installation Results screen appears. Verify that the process was successful. 6. Click Reboot now to eject the HP ProLiant Firmware Maintenance CD and to restart the server.
Note You can also access the Firmware Maintenance CD content with the OS running. It offers you a similar online firmware installation utility (HP Smart Update), as well as options to sort and browse the CD content. It also contains the USB Key Creator Utility, which lets you move the Firmware Maintenance CD to a bootable USB key. For further help, the CD also features several URLs leading to specific HP.com sections.
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Review
This exercise demonstrated that: Before installing the operating system on a server, you should always verify that the firmware is current. If not, and if an upgrade is available, upgrade the firmware. The firmware can be updated from the HP ProLiant Firmware Maintenance CD. The firmware can be also downgraded if necessary (for example, when troubleshooting a specific problem that might be related to a firmware revision). Starting with Firmware Maintenance CD 7.50, you can add supplemental updates that might not be available directly on the CD. With the Firmware Maintenance CD, you can perform online firmware installation, as well as access and save a copy of each online ROM smart component.
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Using the ROM-Based Utilities

Objectives
After completing this lab, you should be able to use these ROM-based utilities: ROM-Based Setup Utility (RBSU) Option ROM Configuration for Arrays (ORCA) utility
Module 1 Lab 2
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Requirements
To complete this lab, you need two HP entry-level ProLiant servers, each with a Smart Array controller and two hot-pluggable hard drives installed. The servers should support the RBSU.
Note The entry-level ProLiant server available to perform this lab in your classroom might vary, but the outcome of this lab should not be significantly different, regardless of which ProLiant ML or DL 100, 300, or 500 series server is used.
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Introduction
When ProLiant servers ship directly from the factory, they are not configured. This lab presumes that you are using ProLiant servers that were used previously, which might require you to reconfigure them. To bring the servers back to their original state, the existing data on the server must be erased.
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Exercise 1 Using the ROM-based Setup Utility

When the server is powered on for the first time, it initializes all of the hardware and automatically configures everything with default settings. No user intervention is required. Because the computers used in a lab setting have been previously configured, the data on the drives and in the nonvolatile RAM (NVRAM) must be erased to bring the servers back to their original state and to install the operating system. 1. Before powering on the system, ensure that only two HP drives are installed. Then, power on the servers.
Caution If an array has been previously configured, removing the drives will cause the array to fail. Do not remove the drives.
2.
If the array and logical drives have been previously configured and some of the drives are removed, you will be prompted to either:
Select F1 to continue All logical drives will remain disabled Select F2 to fail the drives that are not responding Interim Recovery mode will be enabled if configured for fault tolerance
If you receive this prompt, press F2 to fail the drives that are not responding. Otherwise, go to the next step. 3. 4. When prompted during power-on self-test (POST) to enter the RBSU, press F9. At the RBSU main menu, select Advanced Options and press Enter.
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5.
At the advanced options menu, select Erase Non-volatile Memory and press Enter.
6.
When a warning message displays about erasing the NVRAM, press Enter.
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7.
At the next prompt, select Yes, Select to Erase and press Enter. The system automatically restarts.
If your ProLiant server is earlier than Generation 4 (G4), you must manually restart the system.
Note The default configuration settings are set during the next restart. As a result, the system restart process might take longer.
8.
After the system restarts, allow the system to configure itself automatically as if this is the first time the server was powered on. When prompted to execute RBSU, press F9.
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Selecting the operating system

To select the operating system: 1. On pre-G4 servers, the RBSU prompts you to select your operating system. Highlight the appropriate operating system and press Enter. Press Esc to return to the RBSU main menu.
2.
With G4 or later servers, you are not required to select the operating system from the RBSU. At the RBSU menu, if you select System Options OS selection, a message displays stating that the OS selection is not required on this server. Press Enter to continue.
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Setting the date and time

1. At the RBSU main menu, select Date and Time and press Enter, and then enter the correct date and time. Press Enter.
Note At the first server start or after clearing the NVRAM, the date defaults to the BIOS date. If you are using a server with two or more controllers, set the boot controller order through the RBSU or through the Option ROM Configuration for Arrays utility.
2.
Press Esc to exit the RBSU, and then press F10 to confirm the exit. The server will restart.
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Checking the standard boot order

You can use RBSU to check and modify the standard boot order. 1. From the RBSU Main menu, select Standard Boot Order (IPL).
2.
Check the boot order for the installed devices as shown in the following graphic.
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Checking the boot controller order

If you are using a server with two or more controllers, set the boot controller order through the RBSU or through the Option ROM Configuration for Arrays utility. 1. From the RBSU Main menu, select Boot Controller Order.
2.
Check the boot controller order as shown in the following graphic.
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Selecting the language

1. 2. From the RBSU Main menu, select Utility Language. Verify the language setting or select the language to be used.
Exiting RBSU
1. 2. 3. Press Esc to exit the RBSU. Press F10 to confirm the exit. The server will restart.
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Exercise 2 Using the Option ROM Configuration for Arrays utility

When the system restarts, you will execute the Option ROM Configuration for Arrays (ORCA) utility. 1. During the system restart, press F8 during POST to start ORCA.
Important The following ORCA steps do not apply if you are using a ProLiant server without a Smart Array controller or if your server has older Smart Array controllers that do not support ORCA. Steps 1 through 3 are not necessary for a new server that has not been configured.
2.
At the ORCA Main Menu, select Delete Logical Drive and press Enter.
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3.
Select the logical drive to delete, and then press F8 to delete it.
4.
When the warning message displays about complete data loss for the selected logical drive, press F3 to confirm the deletion.
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5.
After saving the configuration, press Enter to return to the ORCA Main Menu.
6.
At the ORCA Main Menu, select Create Logical Drive and press Enter.
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7.
Verify that RAID 1 (1+0) is selected in the RAID Configurations section, or press the space bar to select it. Use the Tab key to navigate between the windows and the arrow keys to scroll.
8. 9.
Press Enter to create a logical drive, and then press F8 to save your configuration. Press Enter to return to the Main Menu.
10. Press Esc to exit ORCA. The system will continue the restart process.
Viewing existing logical drives

1. At the ORCA Main Menu, select View Logical Drive and press Enter.
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2.
When the details for the available logical drive display, select a logical drive as shown below. Press Enter to view the logical drive details.
3.
View the ORCA drive details when displayed.
4.
Press Esc to return. Exit ORCA.

Note For more configuration options, use the Array Configuration Utility (ACU).
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Review
This lab demonstrated that: If you want to install your server from scratch, use the Erase Non-Volatile Memory or Erase NVRAM/Boot disk option that can be found in the ProLiant RBSU (under Advanced Options); this resets the server configuration to factory defaults. To achieve optimum performance, the appropriate operating system must be selected in RBSU for pre-G4 servers. Limited array configuration setup/changes can be performed using ORCA.
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Installing Windows Server 2003 Using SmartStart

Module 1 Lab 3
Objectives
After completing this lab, you should be able to install Microsoft Windows Server 2003 using HP SmartStart.
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Servicing HP ProLiant ML/DL Serverss
Requirements
To complete this lab, you need: One HP entry-level ProLiant server with a Smart Array controller and two hot-pluggable hard drives installed. The server should support the HP ROMBased Setup Utility (RBSU).
A SmartStart 7.40 or later CD. A Microsoft Windows Server 2003 operating system CD.
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Introduction
After you have set the system settings in the RBSU and the array controller settings in Option ROM Configuration for Arrays (ORCA), the SmartStart process further prepares the server for the operating system installation. In this case, you will use the attended installation path to install Microsoft Windows Server 2003.
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Installing Microsoft Windows Server 2003 using SmartStart

To install Microsoft Windows Server 2003 using SmartStart: 1. 2. Insert the SmartStart CD into the CD-ROM drive and start the server. After SmartStart loads, select the appropriate language and keyboard. Click Continue.
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3.
At the License Agreement screen, click Agree. If you click Disagree, the process will terminate.
4.
At the SmartStart Home screen, click Deploy Server.
Note Notice the system information and other options on this screen.
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5.
At the Server Deployment Hardware Configuration screen, click Continue.
Note Although you are proceeding to configure in this lab, notice that this screen provides the following options: Reboot to RBSU (to check or change parameters) Reboot to ORCA (to reconfigure array controllers) Launch ACU (to reconfigure array controllers without rebooting) Exit SmartStart Home Configure
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6.
At the Server Deployment Operating System Selection screen: a. b. c. Click the Microsoft Windows 2003 folder to expand it. Click Microsoft Windows Server 2003, Enterprise Edition. SmartStart updates the upper pane with your operating system selection. Click Continue.
Note If you are not sure which Microsoft Windows Server 2003 edition to select, ask your instructor.
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7.
At the Server Deployment Disk Partitioning Options screen: a. b. Locate the Select a file system section. From the File System drop-down menu, select NTFS (default). Locate the Select Boot Partition Size section. Select Minimum Recommended and click Continue.
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8.
At the Server Deployment Operating System Configuration Information screen, enter the following information and click Continue. a. b. c. d. User Name: Bob Ming Organization Name: RC Engineering Product Key: <as supplied by your instructor> License Type: Per Seat
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9.
At the Server Deployment SNMP Configuration screen, accept the default choices unless instructed otherwise. If HP Systems Insight Manager is available, enter the appropriate IP address of the HP SIM server. Click Continue.
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10. At the Server Deployment Ready To Install screen, read the warning and click Continue. SmartStart prepares the hard drive for the operating system installation, creates the operating system partition, and copies the drivers and ProLiant Support Pack.
11. When prompted, insert the operating system CD and click Continue. After SmartStart has finished copying the data files, remove the operating system CD during system reboot. (SmartStart automatically ejects the CD.) SmartStart proceeds with the remainder of the operating system installation automatically.
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12. At the Welcome to the Windows Setup Wizard screen, click Next.
13. At the Regional and Language Options screen, click Next.
Note To modify the selected settings, click the Customize button. From the screen that displays, modify the settings and click OK. Click Next to continue the installation. L1.3 12
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14. At the Computer Name and Administrator Password screen, modify the computer name as necessary. In the Administrator password and Confirm password fields, enter password. Click Next.
15. At the Date and Time Settings screen, select a date, time, and time zone. Click Next.
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16. At the Workgroup or Computer Domain screen: a. b. c. Select No, this computer is not on a network, or is on a network without a domain. In the Make this computer a member of the following workgroup field, enter a workgroup name. Your instructor will provide you with this name. Click Next to continue the installation process.
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17. After the system automatically restarts, press Ctrl+Alt+Delete to unlock the Log on to Windows screen. Enter the administrator password in the Password field and click OK. The system begins installing and configuring the ProLiant Support Pack.
18. After your system automatically restarts, log in again. 19. Copy the i386 folder from the Windows Server 2003 CD to the C drive.
Note In future exercises, when you are prompted for the Windows Server 2003 CD, browse to the C:\i386 folder on the C drive.
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Review
This lab demonstrated that: Using SmartStart simplifies the installation process of Windows Server 2003. After answering the pre-installation interview, the installation continues unattended.
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Installing Red Hat Enterprise Linux AS 4 Update 3

Module 1 Lab 4
Objectives
After completing this lab, you should be able to install Red Hat Enterprise Linux AS 4 Update 3.
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Requirements
To complete this lab, you need: One HP entry-level ProLiant server with a Smart Array controller and two hot-pluggable hard drives installed. The server should support the HP ROMBased Setup Utility (RBSU).
Red Hat Enterprise Linux AS 4 Update 3 CDs.
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Introduction
The system settings in the RBSU and the array controller settings in Option ROM Configuration for Arrays (ORCA) have been set. In this lab, you will use the manual installation path to install Red Hat Enterprise Linux AS 4 Update 3.
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To install the Red Hat Enterprise Linux AS 4 Update 3 operating system: 1. 2. Insert the Red Hat Enterprise Linux AS 4 Update 3 CD 1 into the CD-ROM drive and restart the server. At the following screen, press Enter to install Red Hat Enterprise Linux in a graphical mode.
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3.
At the following screen, tab to Skip and press Enter to bypass the media test and to start the installation.
4.
At the Welcome to Red Hat Enterprise Linux AS screen, click Next.
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5.
At the Language Selection screen, select the appropriate language and click Next.
6.
At the Keyboard Configuration screen, select the appropriate keyboard layout type and click Next.
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At the Disk Partitioning Setup screen, select Manually partition with Disk Druid and click Next.
Caution When creating a new partition, all data on the drive will be lost.
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When the Disk Setup screen displays, you will create boot, swap, and root partitions. 8. To create the boot partition, perform these steps at the Disk Setup screen: a. Click New.
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b.
At the Add Partition screen: 1) 2) 3) 4) From the Mount Point drop-down menu, select /boot. In the File System Type field, verify that ext3 is selected. In the Size (MB) field, enter 100. Click OK.
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9.
To create the swap partition, perform these steps: a. b. Click New. At the Add Partition screen: 1) 2) 3) Leave the Mount Point field blank. From the File System Type drop-down menu, select swap. In the Size (MB) field, enter an amount that represents twice the size of the physical memory of the server. For example, if the physical memory in your server is 1024MB, enter 2048. Click OK.
4)
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10. To create the root partition, perform these steps: a. b. Click New. At the Add Partition screen: 1) 2) 3) 4) 5) From the Mount Point drop-down menu, select /. In the File System Type field, verify that ext3 is selected. In the Size (MB) field, enter 100. In the Additional Size Options section, select Fill to maximum allowable size. Click OK.
Note To perform a full installation of the Red Hat Enterprise Linux AS 4 Update 3 operating system, your root partition must have a minimum of 350MB for minimal file system installation. If you choose to do a full installation with all package groups, you must use a 5GB partition.
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11. At the Disk Setup screen, verify that only the following partitions exist:
Boot partition Swap partition Root partition
If other partitions exist from previous installations, highlight them and click Delete. 12. Click Next.
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13. At the Boot Loader Configuration screen, note that you can configure other operating systems or Linux kernels. Also notice that the default boot loader is GRUB. Click Next to accept the default settings.
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14. At the Network Configuration screen, enter the appropriate network settings. Your instructor will provide you with this information. After you have completed the appropriate fields, click Next to continue.
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15. At the Firewall Configuration screen, select No firewall (only for the purpose of this lab) and click Next.
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16. At the Warning No Firewall dialog box, click Proceed.
Important In a real-world environment, it is important to implement a firewall to prevent intruders from accessing the network.
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17. At the Additional Language Support screen, select the appropriate additional languages to install on the system and click Next.
18. At the Time Zone Selection screen, select the proper time zone and click Next.
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19. At the Set Root Password screen, enter password in the Root Password and Confirm fields. Use the root account only for administration. After the installation is complete, create a nonroot account for your general use such as to gain root access when you need to fix something quickly.
Important When creating a user account and password, remember that user names and passwords are case-sensitive in Linux.
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The Package Installation Defaults screen displays, which allow you to accept the package list or customize the set of packages to be installed. 20. At the Package Installation Defaults screen, select Customize software packages to be installed and click Next.
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21. At the Package Group Selection screen, scroll down to the Miscellaneous section and select Everything. What is the total install size after selecting the Everything option? ................................................................................................................
Selecting Everything ensures that all GCC libraries will be installed. These libraries are crucial for installing the ProLiant Support Packs (PSPs) in a later exercise.
To install only the components needed for a PSP installation, refer to the PSP user guide. It can be accessed from the SmartStart CD or online: http://h18023.www1.hp.com/support/files/server/us/locOsCat/1 16.html#0 1
22. When finished, click Next.
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23. At the About to Install screen, click Next.
24. At the Required Install Media dialog box, ensure that you have the required CDs and click Continue.
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After the installation is complete, an installation log and a kick start file are placed in the /root directory. The system starts formatting the hard drives, transferring the installation image to the hard drives, and installing the selected packages.
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25. When prompted, insert the Red Hat Enterprise Linux AS 4 Update 3 installation CDs as needed, and click OK after each one.
26. At the following screen, click Reboot to complete the installation.
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27. At the Welcome screen, click Next.
28. At the License Agreement screen, select Yes, I agree to the License Agreement and click Next.
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29. At the Date and Time screen, adjust the date and time as appropriate, and click Next.
30. At the Display screen, adjust the display configuration as appropriate, and click Next.
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31. At the Red Hat Login screen, select Tell me why I need to register and provide a Red Hat login and click Next.
32. At the Why Register screen, select I can not complete registration at this time and click Next.
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33. At the System User screen, enter your user name, full name, and password, and click Next.
34. At the Additional CDs screen, click Next.
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35. At the Finish Setup screen, click Next.
36. At the following Red Hat Enterprise Linux login screen, enter your login credentials to log in to the operating system.
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Review
This lab demonstrated that the installation path for Red Hat Enterprise Linux differs from the path used for installing Microsoft Windows Server 2003 Enterprise Edition, because there is no SmartStart assisted path.
Note For the purpose of this lab, the firewall configuration was disabled; however, in a productive environment, this feature should be enabled and configured.
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Installing the PSP for Microsoft Windows Server 2003

Module 1 Lab 5
Objectives
After completing this lab, you should be able to install and configure an HP ProLiant Support Pack and Smart Components for Windows.
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Requirements
To complete this lab, you need: An entry-level HP ProLiant server with Microsoft Windows Server 2003 installed
A SmartStart 7.40 or later CD
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Introduction
Before you begin this exercise, verify that the Simple Network Management Protocol (SNMP) service is installed and running on the ProLiant server on which you have installed Microsoft Windows Server 2003.
Note HP recommends that the PSP files be present on a non-read-only medium so that the various Smart Components in the PSP can be configured before deployment. The Support Packs and components cannot be configured when they are on a CD-ROM. Caution In customer situations the PSP deployment utilities, PSPs, and individual components should be used only by persons who are experienced and knowledgeable in the use of these software components. Before using these utilities, PSPs, and components to deploy a server or maintain software components, be sure to make a backup of the data on the target server and take all other necessary precautions so that mission-critical systems are not disrupted if a failure occurs.
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Exercise 1 Preparing for the PSP installation

To prepare your server for the PSP installation: 1. Insert the HP SmartStart CD into the CD-ROM drive of your server. When the End-User License Agreement displays, click Disagree to stop the autorun process.
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2.
At the Windows desktop, click Start Windows Explorer. Expand the SmartStart CD and open the \compaq\csp\nt folder.
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3.
Create a folder named Repository on your C: drive and copy the contents of the <CD-ROM:>\compaq\csp\nt folder to C:\Repository.
4.
After the files are copied, select all files in the C:\Repository folder and clear the read-only attribute (if set).
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Exercise 2 Installing the Windows Server 2003 PSP

To install the PSP for Windows Server 2003:
Important In a real server environment, before deploying software updates to a target system, ensure that a recent backup of the target system is available in the event that the deployment procedure fails.
1.
At your target server, run the setup.exe program located in the C:\Repository folder. The setup program launches the HP Remote Deployment Utility (RDU). This utility automatically detects and lists files in the ProLiant Support Pack folder. It supports local and remote nonscripted deployments.
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2.
When a prompt displays about configuring one or more components before installation, click OK.
Note In PSP 7.10 and earlier, the Web-based Management portion of the Insight Management Agents and other utilities required that a user ID, password, and trust level be configured in the Smart Component before the first installation. In PSP 7.20 and later, component preconfiguration is optional. The System Management Homepage uses operating system based authentication and accepts logins from local administrative accounts (members of the Administrators group) by default. For more information, refer to the HP ProLiant Support Pack and Deployment Utilities User Guide on SmartStart 7.20 or later CD.
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3.
At the HP Remote Deployment Utility screen, expand the All Configurable Components folder in the left pane. Which components are configurable? ................................................................................................................ ................................................................................................................ ................................................................................................................
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4.
In the All Configurable Components folder, right-click HP System Management Homepage for Windows. From the drop-down menu, select Configure and read the information shown on the screen.
What information is provided? ................................................................................................................ ................................................................................................................ ................................................................................................................ 5. Click Next to continue.
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6.
At the Operating System Groups screen, enter Administrators in the Group Name field. Click Add Next.
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7.
At the User Access screen, select Local Access and Administrator Grant full access to secure and unsecured pages. This access setting allows any users who are logged in locally to have full access. Click Next.
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8.
At the Trust Mode screen, review the three trust options.
How are they different from each other? ................................................................................................................ ................................................................................................................ ................................................................................................................ 9. For the purpose of this lab, select Trust All and click Next.
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10. At the IP Binding screen, click Next.
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11. At the IP Restricted Logins screen, click Finish to conclude the configuration of the HP Management Homepage for Windows.
Note After the components are configured, the configuration is saved locally, and all future PSP deployments use the same settings.
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12. At the HP Remote Deployment Utility screen, click Install to begin the installation process.
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13. At the Set Installation Options screen, select Allow components to overwrite newer or up-to-date versions and click Next.
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14. At the Installation screen, click Next.
15. After the installation is complete, RDU reports the results of the installation. Review the information that is provided. What information is provided after the installation? ................................................................................................................ ................................................................................................................ 16. Click Finish. The new components are now installed on your system. 17. Close the RDU and restart the server.
Note Each component writes an installation activity report (including errors) to a common installation log file on every target server. This log file is always located in the \CPQSYSTEM\LOG subdirectory on the boot partition of the target server. To view the installation log file, select Target from the RDU menu bar, and then select View Installation Log or click the View target installation log icon on the Target Machine toolbar. Information regarding installation activity is appended to the same log file, providing a chronological history of all component installation activity on the target server. For more information about installing PSPs, refer to the PSP user guide on the SmartStart CD.
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Review
This lab demonstrated that: You can install the PSP and Smart Components directly from the SmartStart CD, if component configuration is not necessary. Otherwise, you should copy the PSP files to a rewritable medium. Component preconfiguration is optional with PSP 7.20 and later. Beginning with PSP 7.20, the System Management Homepage uses OS-based authentication. RDU can be used in the same manner for remote deployments as for local ones. All the PSP installation activities are logged to a file, so you can easily track the installation history.
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Installing the PSP for Red Hat Enterprise Linux

Objectives
After completing this lab, you should be able to install the ProLiant Support Pack (PSP) for Red Hat Enterprise Linux.
Module 1 Lab 6
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Requirements
To complete this lab, you need: An entry-level HP ProLiant server with Red Hat Enterprise Linux AS 4 Update 3 installed
A SmartStart 7.40 or later CD
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Introduction
Before you begin this exercise, verify that the Simple Network Management Protocol (SNMP) service is installed and running on the ProLiant server on which you have installed Red Hat Enterprise Linux AS 4 Update 3.
Important HP recommends that the PSP files be present on a non-read-only medium so that the various Smart Components in the PSP can be configured before deployment. For example, the Support Packs and components cannot be configured when they are on a CD-ROM.
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To install the PSP for Linux: 1. 2. 3. From the Red Hat Enterprise Linux welcome screen, log on to the server as root. At the Linux server, insert the SmartStart CD. At the Linux desktop, double-click Computer and CD-ROM to open the contents of the SmartStart CD.
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4.
At the root folder of the SmartStart CD, double-click the autorun icon.
5.
At the Run or Display dialog window, click Run.
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6.
When the End User License Agreement screen displays, click Agree.
7.
At the following HP SmartStart home page, click the Software tab.
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8.
At the Software screen, click Install ProLiant Support Pack.
Because of the read-only media, the HP ProLiant Linux Deployment Utility copies the files to a temporary work location on the hard drive. If some of the Red Hat Package Manager (RPM) packages required for the successful installation of a PSP are missing, you are prompted for their installation.
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The HP ProLiant Linux Deployment Utility (LDU) begins to parse the XML files.
Starting with SmartStart 7.20, component preconfiguration is optional because the System Management Homepage uses operating system-based authentication. In this exercise, you will not preconfigure the PSP components.
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9.
At the HP ProLiant Linux Deployment Utility screen, select Reboot server after successful completion of ProLiant Support Pack if components require it and click Install.
10. When prompted to save the component configuration parameters, click Yes. The installation begins.
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11. When the Installation has completed message displays, click OK.
12. At the Installation Status Screen, review the summary of all installed components, and then click Return to Main Menu.
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13. At the HP ProLiant Linux Deployment Utility screen, click Exit.
14. At the Exit HP ProLiant Linux Deployment Utility dialog window, click Yes.
15. Remove the SmartStart CD from the server CD-ROM drive. The server restarts automatically.
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Review
This lab demonstrated that: Because of the read-only media (CD), the HP ProLiant Linux Deployment Utility copies the files to a temporary work location on the hard drive. Component preconfiguration is optional with PSP 7.20 and later; starting from PSP 7.20, System Management Homepage uses OS-based authentication. All the PSP installation activities are logged to a file, so you can easily track the installation history.
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Storage Solutions for the ProLiant Server

Objectives
After completing this lab, you should be able to: Create, expand, and migrate an array, and extend a logical drive Attach a SCSI-based HP StorageWorks Modular SAN Array (MSA) storage system to an HP ProLiant server (optional)
Module 2 Lab
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Servicing HP ProLiant ML/DL Server
Requirements
To complete this lab, you need: The server that you worked on in the previous lab with the HP Array Configuration Utility (ACU) installed on a Microsoft Windows 2003 or a Linux server. This server must support four internal hot-pluggable hard drives.
Two hot-pluggable hard drives in addition to the drives that you used in the previous lab. Optional requirements:
A SCSI-based MSA with any number of drives SCSI cable MSA-supported Smart Array controller and/or host bus I/O adapter
Note For the current portfolio of the Modular Smart Array storage systems, go to: http://h18004.www1.hp.com/products/servers/proliantstorage/sharedstorage /index.html
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Introduction
After you have successfully installed the operating system on an HP ProLiant server, you can configure the storage subsystem to comply with the capacity, performance, and data availability requirements of the customers applications. Your customer Bob bought two more drives for his ProLiant server to accommodate the data for his growing business. In this lab, you will install the new hot-pluggable drives and migrate the array from RAID 1 to RAID 5 for better data capacity utilization. With a new server, new hard drives, and new RAID implementation, your customer increase data availability and performance while his system will be prepared for dynamic capacity growth. You advise Bob that he might want to consider using a SCSI-based HP StorageWorks MSA storage system for an even higher level of data availability, performance, and capacity.
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Exercise 1a Creating, expanding, and migrating an array on a Windows 2003 server

In this exercise, you will use the ACU to expand an array and migrate a logical drive from RAID 1 to RAID 5. Before you begin, you must install the two hard drives in your ProLiant server and then start your system. These drives should be the same size or larger than the drives in the pre-existing Array A. You should now have a total of four drives in your server.
Using the ACU to create an array

To use the ACU to create an array: 1. 2. When prompted, log in to the operating system. From the server desktop, click Start All Programs HP System Tools HP Array Configuration Utility HP Array Configuration Utility. The ACU execution mode screen displays. Select Remote Service Mode to allow remote access to the ACU. For the purpose of this lab, change the security settings on Microsoft Internet Explorer from High to Medium and restart the ACU. In the Configuration View section of the screen, click the controller available in your lab setup, shown here as the Smart Array 6i Controller in Embedded Slot.
3. 4. 5.
Note This lab uses the ACU Standard mode. Depending on your version of the ACU, the screens may appear slightly different than those shown here. L2 4
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Because some physical drives are unassigned, in the right-hand pane you should be able to select Create Array. This option allows you to select the physical drives that you want in your array. In the right-hand pane, select one drive in the Select the Physical Drives for the New Array section. Click OK to create Array B.
7.
Important Depending on your equipment, an array expansion, logical drive extension, or logical drive migration can take up to 15 minutes per gigabyte, or considerably longer if the controller does not have a battery-backed cache. During this process, no other expansion, extension, or migration can occur simultaneously on the same controller.
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Performing an array expansion and RAID migration

Expanding a logical drive increases the storage capacity of the array. When expanding a logical drive, you can alter the stripe size, RAID level, or both. To expand the logical drive and change the RAID level: 1. 2. Select the pre-existing Array A, and in the right pane click Expand Array. Select the remaining physical drives to add to the array and click OK.
3.
When the following message displays, click OK.
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4.
Click Save OK to save the configuration.
5.
Click Logical Drive 1 and More information to check the status of the array expansion.
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6.
When the Logical Drive 1 status screen displays, review the information and status. Click Close when finished. The status displays as a percentage and bar graph at the bottom of the screen. After the expansion is completed, you can use unused space to create an additional logical drive or to extend the existing one. In this exercise, you will extend the existing logical drive.
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7.
To extend the existing logical drive, click Logical Drive 1 in the Configuration View section, and then click Extend Size in the Select section.
8.
In the Size box, enter the maximum available size in megabytes (MB) and click OK. When the warning message displays, review the contents and click OK.
9.
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Click Save to commit the changes you made, and then exit the ACU.
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Exercise 1b Creating, expanding, and migrating an array on a Red Hat Enterprise 4 server (optional)
In this exercise, you will use the ACU to expand an array and migrate a logical drive from RAID 1 to RAID 5. Before you begin, you must install the two hard drives in your ProLiant server and then restart your system. These drives should be the same size or larger than the drives in the pre-existing Array A. You should now have a total of four drives in your server.
Using the ACU to create an array

To use the ACU to create an array: 1. 2. When prompted, log in to the operating system as the root user. To activate the ACU for Linux, open the terminal session and enter this command:
# cpqacuxe -R
3.
Open a web browser and enter:

https://127.0.0.1:2381
Answer Yes to all questions regarding security certificates. 4. If you are prompted for user name and password to log in, enter credentials for the Administrator. In the Storage section of the SMH, select HP Array Configuration Utility.
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5.
The ACU shows the logical drive formed by two hard disk drives. Click Show Physical View to see the drives. Click Show Logical View to return.
6.
Insert new physical drives in the server, and click the Rescan Controllers icon in the left pane under the Smart Array name. After a short delay, the new drives register with the Smart Array controller, and are shown as unassigned in the middle pane. These drives will enable you to expand an array later.
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7.
Because some physical drives are unassigned, in the right-hand pane you should see and be able to select Create Array.
8.
You should be able to select the physical drives that you want in your array. In the right-hand pane, select one drive in the Select the Physical Drives for the New Array section. Click OK to create Array B.
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9.
On the resulting screen, click the newly formed array. The Create a Logical Drive option appears in the right pane. From this point, if you wish, you can create one or several logical drives on the newly formed array.
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Performing an array expansion and RAID migration

Expanding a logical drive increases the storage capacity of the array. When expanding a logical drive, you can alter the stripe size, RAID level, or both. To expand the logical drive and change the RAID level: 1. 2. Select the pre-existing Array A (the array, not the Logical drive), and in the right pane click Expand Array. Select the remaining physical drive to add to the array and click OK. (If there were more unassigned drives, you would have been able to select among them or even all of them.)
3.
When the following message displays, click OK.
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4.
Click Save and then OK to save the configuration.
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5.
Click Logical Drive 1 and More information to check the status of the array expansion.
When the Logical Drive 1 status screen displays, review the information and the status. The status displays as a percentage and bar graph at the bottom of the screen. 6. Click Close when finished. After the expansion is completed, unused space remains that you can use to create an additional logical drive or to extend the existing one. In this exercise, you will extend the existing logical drive.
Formatted: Bullets and Numbering
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7.
To extend the existing logical drive, click Logical Drive 1 in the Configuration View section, and then click Extend Size in the Select section.
8. 9.
In the Size box, enter the maximum available size in megabytes and click OK. When the warning message displays, review the contents and click OK. Click Save to commit the changes you made, and then exit the ACU.
Note Remember that the free space created after the expansion process is then available for you to: Create a new logical drive Extend the capacity of an existing logical drive Support RAID level migration of the existing logical drives If you opt to extend the capacity of an existing operating system (OS) logical drive, you must use additional OS-level utilitiesbundled or separately acquired (such as diskpart in Windows).
Formatted: Bullets and Numbering
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Review
This exercise demonstrated that: All online operations are performed using ACU. New arrays can be created online. An existing array can be modified online. An existing array can be expanded in size. An existing array can be migrated to a new RAID level. An existing logical drive can be extended online.
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Exercise 2 Attaching a storage option (optional)

To add the HP StorageWorks Modular SAN Array storage option: 1. 2. 3. 4. Shut down the server and remove the power cord. Connect the SCSI cable and power cords to the MSA. Connect the MSA SCSI cable to the external Smart Array connector on the server. Press the Power On/Standby button on the MSA, and observe the system power LED and controller display. When the system goes from standby to full power, the system power LED illuminates solid green. Power-up/start the server. If the MSA storage box is SCSI-attached to the Smart Array external port (not the FC-attached MSA1000 or MSA1500), when prompted press F8 to access ORCA. What did you observe when you entered the ORCA? ................................................................................................................ Exit the ORCA without changing any parameters, and let the server continue its start. 7. After the OS is up, launch the ACU. What did you observe when you launched the ACU? ................................................................................................................ 8. Complete the steps like in the previous exercise.
5. 6.
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Review
This exercise demonstrated that: You must use the proper startup procedure/sequence when external storage is attached to the server
External storage must be powered on before the server Externally connected arrays can be configured the same way as internal arrays You can use the same tools: ORCA (with its limitations) and ACU Using ACU, you can perform online functions, such as expanding an array and extending logical drives
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Data Availability and Protection for a ProLiant Server

Module 3 Lab
Objectives
After completing this lab, you should be able to: Back up your server using the Microsoft Windows Server 2003 Backup and Restore Wizard. Restore your server files using the Microsoft Windows Server 2003 Backup and Restore Wizard.
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Requirements
To complete this lab, you need: The server that you worked on in the previous labs with Windows Server 2003 installed and running. A tape drive, diskette drive, or free space on a local or network drive.
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Exercise 1 Performing a backup

To back up your server data: 1. 2. From the Windows server desktop, click Start All Programs Accessories System Tools Backup. At the Welcome to the Backup or Restore Wizard screen, click Next.
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3.
At the Backup or Restore Wizard screen, select Back up files and settings. Click Next.
4.
At the What to Back Up screen, select Let me choose what to backup. Click Next.
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At the Items to Back Up screen, select the check box next to the drives or files you want to back up. Click Next.
Note If you are using a diskette to back up data, remember that the diskette only holds a minimal amount of information. Select only enough data to verify the exercise.
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6.
At the Backup Type, Destination, and Name screen, click Browse to view the directory of the diskette, tape drive, or the local or network drive that will hold the backup files. After you select the directory, click Save to return to the Backup Type, Destination, and Name screen. Click Next.
7.
8.
At the Completing the Backup or Restore Wizard screen, click Advanced.
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9.
At the Type of Backup screen, click Next to accept the default settings.
10. At the How to Back Up screen, select Verify data after backup and click Next.
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11. At the Backup Options screen, select Replace the existing backups and click Next.
12. At the When to Back Up screen, select Now and click Next.
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13. At the Completing the Backup or Restore Wizard screen, click Finish to begin the backup procedure.
14. When the backup is complete, click Close.
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Exercise 2 Performing a restore

To restore data from a backup, follow these steps: 1. 2. Open the Backup and Restore Wizard. When the Welcome to the Backup or Restore Wizard screen displays, click Next.
3.
At the Backup or Restore screen, select Restore files and settings and click Next.
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4. 5.
At the What to Restore screen, click Browse. At the Open Backup File screen, click Browse to select the Backup.bkf file in the tape drive directory, or the location and device you used for the backup. Click Open OK to return to the What to Restore screen.
6. 7.
Double-click the file containing the information you want to restore. Click Next to continue. At the Completing the Backup or Restore Wizard screen, click Finish to begin the restore process.
8.
When the data is completely restored, click Report on the Report Progress screen. A text file will display that contains the status of your restore. Review the information. How many files were recovered? ................................................................................................................
9.
Close the report window.
10. At the Report Progress window, click Close to exit the Backup or Restore Wizard.
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Review
This lab demonstrated that: To start the Backup or Restore Wizard, you click Start All Programs Accessories System Tools Backup. A backup or restore can be targeted at a tape backup device or a local disk or a network share.
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Troubleshooting Methodology
Objectives
After completing this lab, you should be able to: Use the HP Insight Diagnostics utility (offline edition). Use the HP Insight Diagnostics utility (online edition). Use the Array Diagnostic Utility. Access the system logs under Windows. Access the system logs under Linux.
Module 4 Lab 1
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Requirements
To complete this lab, you need: The Microsoft Windows Server 2003 and Red Hat Enterprise Linux AS 4 servers used in previous labs. The SmartStart and Management CD 7.40 or later.
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Exercise 1 Using the HP Insight Diagnostics utility (offline edition)

Use the following steps to launch and use the HP Insight Diagnostics utility (offline edition) from the HP SmartStart CD: 1. 2. 3. 4. Insert the HP SmartStart CD into the CD-ROM drive and restart the target server to launch SmartStart. At the Select a language to use during the SmartStart process screen, select English and click Continue. At the End User License Agreement screen, click Agree. At the SmartStart Home screen, click Maintain Server.
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5.
At the Server Maintenance Options screen, click Diagnose Server.
6.
Ensure the utility launches successfully.
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Which tabs are available? ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................
Using the Survey tab

Use the Survey tab to determine the firmware revisions and the hardware configuration of your server. 1. At the HP Insight Diagnostics home page, select Advanced from the View Level drop-down menu.
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2.
Select Architecture from the Categories drop-down menu.
What is the BIOS version and the BIOS release date of your server? ................................................................................................................ ................................................................................................................
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Select Memory from the Categories drop-down menu.
How many DIMMs are currently installed? ................................................................................................................ Which memory slots are currently populated by these DIMMs? ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ What is the total amount of RAM installed in your server? ................................................................................................................
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4.
To save the complete Survey session output to a floppy disk, select All from the Categories drop-down menu and click Save in the bottom right corner of the screen.
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Using the Test tab

Use the Test tab to run a quick test of selected devices. 1. At the HP Insight Diagnostics home page, select the Test tab.
Which types of tests are available? ................................................................................................................ ................................................................................................................ ................................................................................................................ Which test modes are available? ................................................................................................................ ................................................................................................................
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2.
Select System board DIMM 1A (0 to 512M of 2048 Mbytes): 376 Mbytes available for testing from the Select a device to test drop-down menu.
Note The exact list of hardware options displayed in the drop-down menu might be different, depending on the hardware configuration of your server.
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3.
Verify that the Number of Loops option is set to 1, and click Begin Testing at the bottom right corner of the screen.
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What is the status of the test you ran? Please explain.
................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................
Using the Status tab

Use the Status tab to display results of the diagnostic tests. At the HP Insight Diagnostics home page, select the Status tab to display the results of the last tests you ran.
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Using the Log tab

Use the Log tab to display these logs: Test Log Error Log Integrated Management Log 1. 2. At the HP Insight Diagnostics home page, select the Log tab. Click the Test Log tab.
What information does this log provide? ................................................................................................................ ................................................................................................................
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3.
Click the Error Log tab.
What information does this log provide? ................................................................................................................ ................................................................................................................
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4.
Click the Integrated Management Log tab.
What information does this log provide? ................................................................................................................ ................................................................................................................ List and describe the actions you can take with the Integrated Management Log. ................................................................................................................ ................................................................................................................
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5.
To clear the logs individually, use the Clear Test Log/Error Log/IML button at the bottom right of the screen.
Using the Help tab

Use the Help tab to display the HP Insight Diagnostics offline help. At the HP Insight Diagnostics home page, select the Help tab.
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To exit the HP Insight Diagnostics, click Exit Diagnostics OK on the bottom left portion of the screen.
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Exercise 2 Using the HP Insight Diagnostics utility (online edition)

The HP Insight Diagnostics utility (online edition) enables you to view information from a web browser. Insight Diagnostics can be invoked from the System Management Homepage (SMH) or from HP Systems Insight Manager (HP SIM).
Browser requirements
The requirements for this exercise are TCP/IP and one of the following browsers: Netscape Navigator 7.0 or higher Mozilla Firefox 1.5 or higher Microsoft Internet Explorer 5.5 or higher The minimum browser requirements include support for tables, frames, Java, JavaScript, and Cascading Style Sheets (CSS).
Important You must have all of the following browser options enabled for the web-enabled diagnostics to work properly:
Enable Java Enable JavaScript Accept all cookies
Additional browsers, or the browsers previously mentioned used with different operating systems, might not work correctly, depending on the specific implementations of the required browser technologies.
Accessing HP Insight Diagnostics (online edition) from the System Management Homepage
To run the HP Insight Diagnostics utility locally, use the following URL:
https://127.0.0.1:2381/
To run the HP Insight Diagnostics utility remotely, use the following URL:
https://<server IP address>:2381/
where <server IP address> is the IP address or the computer name under DNS.
Note The above URLs are followed by 2381, which is the port or socket number that the HP management agents use to communicate with the browser. If this number is not specified, the browser might attempt to connect to another web page if the managed server is a web server.
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Local access
Use the following steps to launch and use the HP Insight Diagnostics online edition locally on the Red Hat Enterprise Linux AS 4 server using the SMH. 1. At the Red Hat Enterprise Linux login screen, enter your root for username and password for password. Press Enter after both entries.
2.
At the Red Hat Enterprise Linux desktop, start a supported web browser session.
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3.
Navigate your browser session to https://127.0.0.1:2381/.
4.
At the Web Site Certified by an Unknown Authority screen, select Accept this certificate permanently and click OK.
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5. 6. 7.
If a Security Error: Domain Name Mismatch dialog box displays, click OK. Otherwise, proceed to the next step. If a Security Warning dialog box displays regarding encrypted pages, click OK. At the SMH login screen, enter root for username and password for password. Then click LOGIN.
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8.
If prompted by the Password Manager to remember your login information, click No.
9.
At the following SMH screen, click HP Insight Diagnostics under the Other Agents heading.
The HP Insight Diagnostics online edition displays.
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Remote access
Use the following steps to launch and use the HP Insight Diagnostics online edition remotely from a Windows Server 2003 machine using the Linux-based SMH. 1. At the Windows Server 2003 machine, start a Microsoft Internet Explorer session and navigate to https://<target IP address>:2381/, where <target IP address> is the IP address of your Linux server.
2.
At the Security Alert dialog box, click Yes.
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3.
At the SMH login screen, enter root for username and password for password. Then click LOGIN.
4.
At the following SMH screen, click HP Insight Diagnostics under the Other Agents heading.
The HP Insight Diagnostics online edition displays.
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Using the Survey tab

The Survey tab enables you to view important system configuration information. You can view information from a variety of categories using the Summary view or the Advanced view. The Survey tool collects the current system information each time Insight Diagnostics is loaded.
Navigating through the information categories

Select the appropriate category from the Categories drop-down menu and review the displayed information: All displays a listing of all information about the computer. Overview Displays a listing of general information about the computer. Architecture Shows the type of bus the computer uses. In addition, if the bus is PCI, information about the PCI configuration is displayed. Asset Control Shows the serial number of the computer (system identification number). Communication Shows information about the computer parallel (LPT) and serial (COM) port settings, Universal Serial Bus (USB), and network controller information.
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Graphics Shows information about the graphics subsystem of the computer, including information about the graphics card, mode, and ROM. Input Devices Shows information about the type of keyboard, mouse, and other input devices connected to the computer. Internal Conditions Shows information about the health of the computer, including fan, temperature, and power supply information. This option is available only on ProLiant servers. Memory Shows information about all memory in the computer, including memory on the board and any memory modules installed. Remote Management Shows information about the Remote Management processor. Miscellaneous Shows information obtained from the configuration memory (CMOS), BIOS data area, Interrupt Vector table, and diagnostics component. Operating System Shows the type of operating system used by the computer. This view also includes vital information about the configuration of the operating system. Resources Show the system device resource usage information, including information about I/O, memory, IRQ, slot, and bus usage. Storage Shows information about storage media connected to the computer, including all fixed disks, diskette drives, and CD-ROM drives. System Shows information about the product type, processor speed, and coprocessor. Also shown in this display is information about all ROMs in the server. What is the operating system release name? ................................................................................................................ What is the Array Controller write cache size? ................................................................................................................
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Scheduling and comparing survey captures

To schedule survey captures: 1. Click Schedule Captures at the bottom right of the screen.
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2.
At the Schedule Survey Capture pop-up screen, select:
Schedule mode: weekly Day(s) of the week: Check All Hour: Same hour as your server currently displays Minute: A few minutes later than the time your server currently displays
3.
Click OK to save your schedule.
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To compare captured configurations, use the Compare Configurations tab. You must have at least two captured configurations available to use this feature.
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Saving survey sessions

To save the current configuration information in an HTML file: 1. Click the Save button at the bottom right of the screen.
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2.
Select either Save to the floppy or Save to the hard drive location /opt/hp/hpdiags/, enter a file name (such as MySurvey_yyyy-mm-dd.html, where yyyy-mmm-dd represent year-month-day of the configuration capture), and click Save.
3.
To save the complete Survey session information, select Advanced from the View Level drop-box menu and then click Save.
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4.
To view the saved report, open the /opt/hp/hpdiags/<filename>.html file on your Linux server.
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Using the Diagnose tab

Use the Diagnose tab to perform various nonintrusive, in-depth system and component checks. 1. At the HP Insight Diagnostics home page, select the Diagnose tab.
Which subsystems and devices are available for hardware diagnostics? Why? ................................................................................................................ ................................................................................................................ ................................................................................................................
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2.
Expand Storage and select Logical Volume 0, Controller Slot 0 Bus 0. Click Diagnose on the bottom right of the screen.
Note The exact storage options might be different, depending on the hardware configuration of your server.
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3.
Verify that the diagnostic tests complete successfully.
What are the results of the diagnostic tests? ................................................................................................................ ................................................................................................................ Which components were tested? ................................................................................................................ ................................................................................................................
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Using the Status tab

Use the Status tab to display results of the diagnostic tests. At the HP Insight Diagnostics home page, select the Status tab to display the results of the last tests you ran.
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Using the Log tab

The Log tab shows information from the diagnostic log, the error log, and the Integrated Management Log (IML), if your system supports IML. The IML logs post and diagnostic errors. HP Insight Diagnostics also can add notes to, clear, and mark for repair the logged items. 1. 2. At the HP Insight Diagnostics home page, select the Log tab. Select the Diagnostic Log tab.
What type of information is displayed? ................................................................................................................ ................................................................................................................
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3.
Select the Error Log tab.
What type of information is displayed? ................................................................................................................ ................................................................................................................
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4.
Select the Integrated Management Log tab.
Which events are displayed? ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ List three attributes displayed for each event: ................................................................................................................ ................................................................................................................ ................................................................................................................ Explain the following actions: Set Selected Items to Repaired:.................................................................. ................................................................................................................ ................................................................................................................
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Add Maintenance Note: .............................................................................. ................................................................................................................ ................................................................................................................ Clear IML:.................................................................................................. ................................................................................................................ ................................................................................................................ Save: ........................................................................................................ ................................................................................................................ ................................................................................................................ 5. 6. Click Exit Diagnostics OK to return to the SMH. Click Logout and close your browser session.
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Exercise 3 Using the Array Diagnostic Utility

Use the following steps to launch and use the Array Diagnostic Utility (ADU) from the HP SmartStart CD: 1. 2. 3. 4. Insert the HP SmartStart CD into the CD-ROM drive and restart the target server to launch SmartStart. At the Select a language to use during the SmartStart process screen, select English and click Continue. At the End User License Agreement screen, click Agree. At the SmartStart Home screen, click Maintain Server.
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5.
At the Server Maintenance Options screen, click Diagnose Array.
6.
Ensure the utility launches successfully.
Which HP Smart Array controller is installed in your server? ................................................................................................................
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Which problems were detected by the Array Diagnostics Utility? ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ How many logical drives are defined? ................................................................................................................ 7. Click Save Report. At the following dialog box, insert a Linux or Windows formatted diskette in drive A: and click OK.
8. 9.
Click Exit ADU to exit the utility and return to the Server Maintenance Options screen. Click Exit OK to reboot your server.
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Exercise 4 Accessing the system logs under Windows

To access the system logs under Windows: 1. 2. Log in to the Windows system with administrative privileges. At the Windows desktop, click Start All Programs Administrative Tools Event Viewer.
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3.
Browse the available logs as necessary.
4.
Click File Exit to close the Event Viewer window.
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Exercise 5 Accessing the system logs under Linux

To access the system logs under Linux: 1. Log in to the Linux system as a root user in graphical mode (using a local graphical console or a network connection). Use root as username and password as password.
2.
Click Applications System Tools System Logs to examine the system log files.
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3.
Browse the available system logs as necessary.
4.
Click File Quit to close the System Logs window.
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Using VCA and VCRM

Objectives
After completing this lab, you should be able to: Install, configure, and populate the Version Control Repository Manager (VCRM) on a Windows server. Configure the Version Control Agent (VCA). Install a component or Support Pack.
Module 4 Lab 2
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Requirements
To complete this lab, you need: The Microsoft Windows Server 2003 server used in previous labs. The SmartStart and Management CD 7.40 or later.
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Using VCA and VCRM
Exercise 1 Installing, configuring, and populating the VCRM on a Windows server

In this exercise, you will install, configure, and populate the VCRM on a Windows server. Before proceeding with the installation of the VCRM, you must ensure that certain system requirements are met. Check these requirements by going through the Version Control Installation Guide, which is available on the HP Management CD. 1. 2. Log on to your Windows server with administrative privileges. Insert the HP Management CD 7.40 or later into the CD-ROM drive. a. b. If autorun is enabled, you are prompted to agree with the End User License Agreement. Click Agree. If autorun is disabled, browse the Management CD and execute autorun.exe from the root folder. Click Agree when prompted.
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3.
From the Products tab, scroll down and click Install in the HP Version Control Repository Manager section.
4.
At the HP Package Setup screen, click Install.
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Using VCA and VCRM
5.
At the HP Setup screen, click Install.
6.
At the Repository Directory screen, select a directory and folder for the repository where the ProLiant software will be located and accessible to the VCRM. If you have enough space on the C: drive, select the default C:\Repository\ and click Next. Otherwise, select another drive with enough space using the Browse button and then click Next. Do not select the Perform an initial repository population.
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7.
At the Automatic Update screen, select Enable Automatic Update. Use the dropdown menus to set the Interval between updates, Day of Week, and Time of Day options as shown in the graphic.
8. 9.
If directed by your instructor, click Set Proxy and enter the proxy server information. Click Finish to continue. When a warning message notifies you that VCRM automatic updates will not be able to download any file until at least one VCA is configured to use VCRM, click OK.
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10. When a status message indicates that the installation procedure was completed successfully, click Close.
11. Close the Management CD screen. 12. Remove the HP Management CD from the CD-ROM drive and insert the HP SmartStart CD. 13. At the End User License Agreement screen, click Disagree. 14. Double-click the HP SMH icon on your desktop.
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15. At the Security Alert dialog box, click Yes.
16. At the login screen, enter Administrator as the username and password as the password, and click LOGIN.
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17. At the SMH screen, click HP Version Control Repository Manager.
18. At the Version Control Repository Manager screen, click upload a Support Pack.
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19. At the Upload HP ProLiant and HP Integrity Support Packs screen, click Browse and browse to the \compaq\csp\nt folder on the HP SmartStart CD. Select the nt folder and click OK.
20. At the following screen, clear all PSPs not related to your server operating system (Windows Server 2003) and click Upload. The upload progress bar displays.
21. After the upload finishes, click Close. 22. Close the Version Control Repository Manager window.
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Using VCA and VCRM
Exercise 2 Configuring the VCA

In this exercise, you will log in to the VCA and change its settings to point to the repository managed by the VCRM.
!
1.
Important To avoid any potential administrator lockouts from the SMH, the account named Administrator cannot be used to connect to the VCRM from the VCA.
At the SMH screen, click HP Version Control Agent.
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2.
At the login screen, enter Administrator as the username and password as the password, and click LOGIN.
3.
At the Version Control Agent screen, click change agent settings.
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4.
At the Select the Version Control Repository Manager screen: a. b. In the Computer Name field, enter the name of the server on which you have installed the VCRM. In the Login Account and Password fields, enter account information to allow administrator access, but do not use Administrator as the username. Create a specific user account for VCRM if necessary. c. Click Next.
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5.
At the Select the Reference Support Pack screen, select the PSP you uploaded in the previous exercise and click Finish.
6.
At the Current Settings screen, review the settings and click Close.
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Using VCA and VCRM
After the VCA is configured with the VCRM data, you can check the software status of your server. 7. At the following Version Control Agent screen, click refresh the inventory data in the left-hand panel of the screen. The following screen displays.
The software status is based on comparing the installed versions against versions in the repository. The status icons that are displayed depend on the server configuration.
Note Every system except HP-UX has a Software Status icon.
Unknown Reasons why the Unknown status icon might display include:
The VCA does not have an HP VCRM configured. The configured VCRM is not reachable or does not respond to HTTP requests; for example, the system or service is down or the password has been changed.
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Status values when no reference support pack is set:
Normal The installed software versions are the same or newer than the latest versions available at the VCRM. Minor This update might contain fixes for issues that are not critical or new hardware support. HP recommends that you review information about this version and apply this update appropriately. Major This update contains fixes for critical issues. HP requires that you apply this update at your earliest convenience.
Status values when a reference support pack is set but the exact match setting is not selected:
Unknown The Reference Support Pack configured at the VCA is no longer valid at the configured VCRM. Normal The installed software versions are the same or newer than the versions in the Reference Support Pack. Minor This update might contain fixes for issues that are not critical or new hardware support. HP recommends that you review information about this version and apply this update appropriately. Major This update contains fixes for critical issues. HP requires that you apply this update at your earliest convenience.
Status values when a reference support pack is set and the exact match is selected:
Unknown The Reference Support Pack configured at the VCA is no longer valid at the configured VCRM. Normal The installed software versions are the same or newer than the versions in the Reference Support Pack. Major This update contains fixes for critical issues. HP requires that you apply this update at your earliest convenience.
When the overall software status indicates that an item is not current, identify the software or firmware items that have available updates, read the item descriptions, and determine whether the update is appropriate for the server.
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In the event that a repository has been configured and a Reference Support Pack has not, the status is based on a comparison between the installed software or firmware versions and the newest components available from the configured repository. In the event that a repository and Reference Support Pack have been configured, the status is based on a comparison between the installed software or firmware versions and the software or firmware versions in the Reference Support Pack. 8. To view details about a specific Support Pack or component: a. b. Select the home tab. Click the details hyperlink associated with the item you want to view. The Component Details page displays.
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9.
At the Version Control Agent home page, click the hyperlink to the right of the Reference Support Pack.
10. Review the details for the ProLiant Support Pack for Microsoft Server 2003 version 7.xx. Close the page when done.
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Exercise 3 Installing a component or Support Pack

In this exercise, you will install a component or Support Pack. 1. 2. Select the Version Control Agent home tab. Click the Install/update the software icon ( ) next to the item you want to install. A component or Support Pack installation screen displays to allow you to select the installation options.
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3.
At the following screen, select the Force downgrade or re-install option. This option enables the software to reinstall itself over an existing or newer version. Click Install to begin the installation.
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4.
When the installation completes, check the installation log to determine whether a system restart is required. Close the installation log screen and return to the Version Control Agent screen.
Note All components are downloaded before an installation begins. An error in the download process causes the installation to fail, and no component installations occur. An error in the installation of a single component does not stop the installation of the rest of the components from a Support Pack, but it does prevent an automatic restart from occurring. In Windows, if an installation of a single component does not complete within 15 minutes, a time-out occurs and the component installation is terminated.
5. 6.
Close the Version Control Agent screen. At the SMH screen, click logout and close this screen as well.
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Removing and Replacing Components

Module 4 Lab 3 (optional)
Objectives
After completing this lab, you should be able to: Identify and locate components on one or more ProLiant servers. Use information resources to guide you in the removal and replacement of components and the restoration of ProLiant ML and DL to operational status. Become familiar with removal and replacement procedures and tool requirements.
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Requirements
To complete this lab, you will need: Maintenance and Service Guide (MSG) for the server. Setup and Installation Guide (SIG) or Reference and Troubleshooting Guide (RTG) for the server. Server hardware, with a recommendation for one ML and one DL server from each 300/500/700 series, to be used as directed by your instructor. Torx T-15 screwdriver, 4-mm flat-blade screwdriver, Phillips screwdriver.
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Introduction
!
Important Your instructor will determine whether your class schedule and equipment will accommodate this optional lab.
If available, this lab can offer you experience in the disassembly, removal and replacement of parts, and reassembly of ProLiant servers. The lab demonstrates how to identify and locate parts in at least one ProLiant server. Upon completion, you are expected to reassemble the system and restore it to operational status by ensuring that it successfully completes the POST process. Your instructor will determine whether you can perform this lab in your class.
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Procedure
1. Locate the Maintenance and Service Guide for the assigned server. Review and follow all of the safety and preparation procedures before working on the server. Be sure to follow correct power-related and ESD procedures. Using the mechanical parts and system components exploded views and the removal and replacement procedures as references, disassemble the server. Locate and identify all of the following components that apply to your specific server. Make note of hot-pluggable components.
2. 3.
Power supplies and fans Power switch and cable assembly Removable media Power and data cables Power backplane Processor(s) and processor power modules Peripheral and system boards Memory board and DIMMs SCSI drive cage and backplane PCI expansion boards Connectors, switches and LEDs
Reassemble the system and run POST to ensure that the server is operational if not, diagnose and repair the problem.
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Review
Through these exercises you have learned: From practical experience the system board layout, component breakdown, and procedures for removing and replacing parts on at least one ProLiant server model. You can identify server models, system components, and part numbers by using the HP product and service information resources. Resources are available to assist you in identifying, installing, removing, and replacing HP ProLiant server components. You can find information about removing and replacing parts for any ProLiant server in its Maintenance and Service Guide.
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Servicing HP ProLiant ML/DL Servers

Rev. 7.31 HP Restricted

Servicing HP ProLiant ML/DL Servers

Module 1 Lab 1 Flashing the Firmware

Module 1 Lab 2 Using the ROM-Based Utilities

Module 1 Lab 3 Installing Windows Server 2003 Using SmartStart

Module 1 Lab 4 Installing Red Hat Enterprise Linux AS 4 Update 3

Servicing HP ProLiant ML/DL Servers

Module 2 Lab 1 Storage Solutions for the ProLiant Server

Module 3 Lab 1 Data Availability and Protection for a ProLiant Server

Module 4 Lab 1 Troubleshooting Methodology

Module 4 Lab 2 Using VCA and VCRM

Module 4 Lab 3 Removing and Replacing Components

Flashing the Firmware

Servicing HP ProLiant ML/DL Servers

The latest HP ProLiant Firmware Maintenance CD.

Flashing the Firmware

Servicing HP ProLiant ML/DL Servers

Flashing the firmware

Flashing the Firmware

At the end user license agreement screen, click Agree.

At the ProLiant Firmware Maintenance CD home page, click Firmware Update.

Servicing HP ProLiant ML/DL Servers

At the opened page, click Install Firmware.

Flashing the Firmware

Servicing HP ProLiant ML/DL Servers

Click the Install button to start the update process.

Flashing the Firmware

Servicing HP ProLiant ML/DL Servers

Flashing the Firmware

Custom update process

Servicing HP ProLiant ML/DL Servers

Flashing the Firmware

Servicing HP ProLiant ML/DL Servers

When ready, click the Install button.

The update process begins and progress is displayed.

Flashing the Firmware

Servicing HP ProLiant ML/DL Servers

Using the ROM-Based Utilities

Servicing HP ProLiant ML/DL Servers

Using the ROM-Based Utilities

Servicing HP ProLiant ML/DL Servers

Exercise 1 Using the ROM-based Setup Utility

Using the ROM-Based Utilities

Servicing HP ProLiant ML/DL Servers

Using the ROM-Based Utilities

Selecting the operating system

Servicing HP ProLiant ML/DL Servers

Setting the date and time

Using the ROM-Based Utilities

Checking the standard boot order

Servicing HP ProLiant ML/DL Servers

Checking the boot controller order

Check the boot controller order as shown in the following graphic.

Using the ROM-Based Utilities

Selecting the language

Servicing HP ProLiant ML/DL Servers

Exercise 2 Using the Option ROM Configuration for Arrays utility

Using the ROM-Based Utilities

Servicing HP ProLiant ML/DL Servers

Using the ROM-Based Utilities

Viewing existing logical drives