A

PROJECT REPORT
ON

24 X 7 WORK CULTURE AN EMERGING HR CONCEPT WITH SPECIAL REFERENCE OF CROMPTON GREAVES LTD, NEW DELHI
A Project undertaken in partial fulfillment for the Requirement of

MASTER OF BUSINESS ADMINISTRATION

SUBMITTED TO U.P.T.U. {Session 2007-2009}

Submitted To : by:

Submitted

MRS. JYOTI SAXENA SARIN

ASHUTOSH
Roll No. : 0702970026 MBA IV Sem.

KRISHNA INSTITUTE OF ENGINEERING & TECHNOLOGY

GHAZIABAD

DECLARATION

I, hereby declare that my Research entitled 24 X 7 WORK CULTURE AN EMERGING HR CONCEPT is based on my own work at CROMPTON GREAVES LTD., NEW DELHI AND OTHER SECONDARY TYPE DATA. The work done by other referred has been properly acknowledged.

ASHUTOSH SARIN

TO WHOM IT MAY CONCERN

This is to certify that Ashutosh Sarin, Roll No. : 0702970026 is the student of MBA final semester and has successfully completed his research project on 24 X 7 WORK CULTURE AN EMERGING HR CONCEPT
WITH SPECIAL REFERENCE OF CROMPTON GREAVES LTD, NEW DELHI.

HOD Dr. K.R. Chaturvedi MBA Deptt. KIET, Ghaziabad

TO WHOM IT MAY CONCERN

This is to certify that Ashutosh Sarin, Roll No. : 0702970026 is the student of MBA final semester. He has worked on research titled 24 X 7 WORK
CULTURE AN EMERGING HR CONCEPT WITH SPECIAL REFERENCE OF CROMPTON GREAVES LTD, NEW DELHI under my supervision and guidance. This is an original and authenticated work done by him.

Date : Mrs. Jyoti Saxena Project Guide KIET, Ghaziabad

ACKNOWLEDGEMENT
It is indeed a pleasure doing a research report on 24 X 7 WORK CULTURE AN EMERGING HR CONCEPT WITH SPECIAL REFERENCE OF CROMPTON GREAVES LTD, NEW DELHI. I am grateful to Mrs. Jyoti Saxena for providing me this opportunity. I owe my indebtedness to her for keen interest,

encouragement and constructive support and under whose able guidance I have completed out my project. She not only helped me in my project but also gave me an overall exposure to other issues related to retailing and answered all my queries calmly and patiently. The realization of this project marks the beginning of an ever growing and valuable learning experience in my life. Throughout the period of this project every day was a new turning point in my career. It would be worthwhile here to mention the contributions made by people around me, which lead to the successful completion of this project. I express my gratitude for all that I have learnt so far and continue learning with each passing day. I take the pleasure to express thanks to all my colleagues for many useful discussions and cooperation during the course of the project work.

(ASHUTOSH SARIN)

PREFACE

It is hard to pick up a newspaper or listen to the news without hearing about globalization. Today the key issues surrounding modern industries are the global economy with its dramatic impact on the financial and labor markets and the technological innovation. Work and labor relations are under going waves of transformation, which interact with one another bringing further changes and new occupational divisions. The new global economy can be described as highly dynamic allowing trans-border financial flows for major market economies, which are made possible because of its new infrastructure.

Most economies prefer to speak globalization in terms of international interdependence and international economic integration. These terms refer to the degree to which economic events in one country affect others and the extent to which the market for goods, services, labor and capital can operate freely across national boundaries. According to UNCTAD (1993), the most common source of international economic integration is no longer the flow of trade between countries but the multinational companies (MNCs) which are described as a global web of companies which are replacing nationally specific firms. This means that production sites can be switched as companies seek out countries wit low labor costs as long as the process is cost effective.

The impact of economic globalization and diffusion of information technologies have been the major reason behind the firms going for lean production , downsizing,

restructuring consolidation and flexible management practices. All these have indirectly brought changes for better or for worse conditions of labor in all countries. Global restructuring has created millions of jobs in the newly industrialized countries and developing countries and the elimination of jobs from advanced industrialized countries.

The determination of employment structure across national boundaries depends on: -

the extent of international interdependence the level of sharing of new technologies Characteristics of labors expertise.

TABLE OF CONTENT
Page no.

Chapter I
INTRODUCTION OBJECTIVE OF RESEARCH RESEARCH METHODOLOGY

1
23 4 5

Chapter - II
GLOBAL TENDS IN WORKING PATTERN WORKING IN 24/7 WORK CULTURE WHY 24/7 OPERATION SOME MORE COMPELLING REASONS WHO WORK NON STANDARD SCHEDULE HOW WILL THE WORK FORCE REACT TO 24/7 WORK CULTURE WHAT OTHER ISSUES MUST BE TAKEN INTO ACCOUNT PRIOR TO IMPLEMENTATION

6 -26
7 10 11 12 14 15 19 20 21 22 23

24 26

Chapter III
EFFECT OF 24/7 WOK CULTURE

27
28 30

DARK SIDE OF 24/7 WORK CULTURE WORK-LIFE BALANCE WORK-LIFE CHALLENGE FOR EXPERT MANAGER ALWAYS ON CALL THE 24/7 WORLD MAKING H.R. POLICIES IN A 24/7 WORLDS 24/7 INNOVATION - EXPERTS VIEWS FINDINGS SUGGESTIONS CONCLUSIONS BIBLIOGRAPHY

31 38 39 42 43 47 48 49 50 52 53 54 55 56 57 59 60 61 62