Erika Arevalo Erikaarevalo52@yahoo.com Objective: Qualified individual seeking a business administrative position.

Qualifications:
Bilingual-English/Spanish Written and Verbal Communication Skills Web 2.0 Microsoft Excel Microsoft Access Microsoft PowerPoint Microsoft Word Microsoft Outlook QuickBooks Familiar with all office duties Organizational Skills Ability to work well under pressure Customer Service Adobe Photoshop Typing 50 WPM 10-Key by sight Problem Solver Leadership Skills Self Motivated Team Player

Experience:
Re/Max Tiffany Real Estate, Cypress Ca. 09/2011-05/12 Real Estate Assistant/Data Entry Revised, submitted, organized and filed all contractor and utility invoices Managed accounts payable to utilities and vendors on weekly basis Inputted data and reviewed for accuracy Turned on/off utilities on all 35 properties Tracked and requested to take down or put up sale sign in 3 different counties Completed assigned tasks from different lender portals Generated and Uploaded pictures for Broker Price Opinions and monthly status reports Setup, negotiated and completed cash for keys assistance with borrowers and coordinated with our representatives

Maxima Home Loans 08/2008-09/2011 Senior Loan Modification Specialist and Short Sale Processor Analyzed, audited and composed a financial worksheet and loan package to be submitted to the lender for a loan modification or a short sale Performed all follow up calls, all communication with the lenders, title, escrow, loan officers and managers on a daily basis Maintained daily notes and updated status reports on all files on a daily basis Managed time and prioritized task as needed Reevaluated financials and loan package to obtain an approval when needed Worked from home for 2 years, self-managed myself, time and pipeline. Proficient in MLS, Calyx Point, Encompass, Bank of America, Fannie Mae, Freddie Mac, Atlas and Aspen portals.
Fidelity National Credit Commercial Collections Agent 03/2008-08/2008

Received and made inbound and outbound calls to collect for AT&T commercial outstanding balances Organized and tracked my call backs and kept track of payments made and promised Exceled to a more experienced team in 30 days collecting larger money accounts Obtained every goal given to me Trained new employees on the phones Attended weekly status meetings and kept detailed notes Managed own accounts

California Home Center 10/2005-01/2008 Senior Loan Processor Operated Shortel Multi line phone system Assessed and audited application, credit, income and debt documentation Worked with sub-prime, Alt-A, and A paper banks and their different guidelines Prepared and submitted documents for submission, signing and funding process Performed all follow up calls with banks, loan officers, title, escrow and managers Executed in house escrow on 90% of pipeline Supervised check log of checks disbursed and maintained records organized and updated Structured and kept daily notes and updates Trained new processors

Education:

09/2012-04/2013

Summit Career College Certificate & Awards: Business Information Assistant Certificate of Completion, Academic Excellence Certificates in every module, Student of the Month award in November 2012 Regional Occupational Program 02/2002-08/2002 Certificates & Awards: Loan Processor Certificate of Completion, Honor Roll Student, Distinguished Student Award Newbridge College 01/1998-03/1999 Certificates & Awards: Surgical Technologist Certificate of Completion, Honor Roll Student