5/8/2012

Visibility Core Capability?

Cloud Supply Chain and Operational Excellence in Retail

Greg Johnsen, CMO
GT Nexus, Inc.

Visibility Core Capability?

Visibility Core Capability?

Supply Chain Challenges in the Retail Industry: Supplier defaults

Supply to new global market Shifting sourcing trends Compromised customer service Demand uncertainty Short product life cycles
Channel conflict direct, wholesale, online Mergers & acquisitions destabilize supply chains

Extending Beyond The 4 Walls

Expanding the zone of central influence

Tied-up working capital

Growing inventory on-hand and in-transit

Suppliers

The Enterprise Customers

Raw material constraints

Expedite everything

On-time, in-full delivery performance

Logistics Services Providers

5/8/2012

Extending Beyond The 4 Walls

Expanding the zone of central influence

Decades of Investment
Decades of Failure
80% of the data a company needs resides beyond its four walls, in partner systems

Suppliers

The Enterprise Customers

The Enterprise Global Partners

Despite massive investments of software & EDI VANs, companies still suffer

Logistics Services Providers

Have silos of information Poor data quality Cant find needed information in seconds

Business software for the single enterprise

Connecting across company boundaries?

suppliers enterprise customers

expensive risky problematic

Cloud changes all of this

New
Superior IT economics Less risk Faster time to value Proven, secure

Information Models

5/8/2012

Example: Personal Address Book

The Single Page Information Model

One profile Many links to that one profile When a profile changes, it changes for everyone at once

In Supply Chain, the model is especially powerful

HT Code Hong Kong SKU #124553 Invoice 6778890 Receipt 1223TM Container Number Customs Declaration Packing List Purchase Order #AB22650 15:32 GMT Bill James Critical Exception 40 Ft Dry Container $1150 USD Manifest Location Code Carton ID Port of Entry Long Beach, CA Kids Division
CFS

The Cloud Supply Chain

Cloud Supply Chain

Stockton, CA

Information
Wheels Up Event

BL# HJC 554545 Division Taiwanese Dollar Packing List ZIP Code

Physical Supply Chain

Enterprise

Maersk HQ

Manufacturing [Supply]

Customers [Demand]

Creating a full picture of the Supply Chain

EDI Hubs and VANs pass files between parties, but for complete visibility these files must be linked and fortified to create meaningful business objects

Why EDI VANs wont work: Send vs. Post

Isolated Files

Linked Business Objects

5/8/2012

Why EDI VANs wont work: Send vs. Post

Why EDI VANs wont work: Send vs. Post

Technology Requirements for Cloud Supply Chain

Critical components for success in business to business global commerce
Thousands of virtual trade networks

A standardized network not only reduces the cost and time for on-boarding partners it enables Agility

Visibility, Collaboration, Analytics

Empowering the community

Legislate access and permissions among partners in a network

Suppliers

Collect and standardize data across thousands of trading partners and logistics service providers

Origin 3PLs

Global Carriers

Destination Inland 3PLs Carriers

Banks

Suppliers

Origin 3PLs

Global Carriers

Destination Inland 3PLs Carriers

Banks

Quickly go from this

to this

Visibility and Control is Strategic

Information visibility is a means for companies to coordinate their supply chain operations to increase efficiency, reduce waste and improve response time reliability. Hence, information visibility becomes the foundation for all other levers.
Dr. Hau Lee & Kevin OMarah Gartner SCM World Chief Supply Chain Officer Report 2011

Cloud Supply Chain Platform

1 Global Visibility 2 Process Automation 3 Supply Chain Intelligence CMS Cloud Platform 3PL Customer Fulfillment

Companies that cant see, are not agile and suffer

Responsive Opportunistic

Kingfisher Eyes 250 New Stores And Move Into Emerging Markets

Supplier

Financial

5/8/2012

1 Global Visibility
Visibility into Financial Supply Chain POs Commercial Invoices Payments Supporting trade documents Financial process milestones Payment status Visibility into Physical Supply Chain Inventory Orders/SKUs Shipments Documents Milestones/events Dynamic ETAs Landed Cost

2 Process Automation

2 Process Automation

3 Supply Chain Intelligence

Intelligence Dashboards

Agility depends on access to accurate, real-time information across the extended supply chain

3 Supply Chain Intelligence On Multi-tenant Platform

Intelligence Dashboards Intelligence Dashboards Intelligence Dashboards Intelligence Dashboards Intelligence Dashboards Intelligence Dashboards Intelligence Dashboards Intelligence Dashboards Intelligence Dashboards Intelligence Dashboards

Cloud Supply Chain and Operational Excellence in Retail

Greg Johnsen, CMO
GT Nexus, Inc.