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TXU Corporation Creates Added Business Efficiency, Operational Cost-Savings and Enhanced Customer Service with Apptricity Jetstream
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TABLE OF CONTENTS
Executive Summary .................................................................................................... 3 Pinpointing the Problem .............................................................................................. 4 Searching for a Solution .............................................................................................. 5 Reaping the Benefits ................................................................................................... 6 Summary ..................................................................................................................... 7 Challenge: ......................................................................................................... 7 Strategy: ............................................................................................................ 7 Results: ..............................................................................................................7
EXECUTIVE SUMMARY
TXU Corporation (TXU), a Dallas-based energy company, manages a portfolio of competitive regulated and unregulated energy businesses in North America, primarily in Texas. In the companys unregulated business, TXU Energy provides electricity and related services to more than 2.4 million electricity customers in Texas, more customers than any other retail electric provider in the region.
..TXU Energy provides electricity and related services to more than 2.4 million electricity customers in Texas..
In order to accommodate its aggressive growth objectives during the deregulation of the energy sector, TXU moved to a shared services model. Through a formal diligence process, TXU sought to engage an enterprise software provider to fulfill its goal of consolidating procurement practices company-wide as well as improve its supplier relationships.
In addition to interfacing with existing legacy systems, Apptricitys advanced service-oriented architecture allowed our business to replace several homegrown applications with a web-services based solution
TXUs solution set was customized to replicate business functions, as well as automate cumbersome business processes. Not only did the integrated solution need to be able to scale to 16,000 users and require minimal training, it also needed to accommodate TXUs shared services operating environment. As a shared services solution, Apptricitys suite of applications had to have common security, workflow, compliance and audit management functionality and provide consolidated reporting for various business units. Upon implementation, users were given the ability to enter multiple types of procurement invoices including materials, service, education, union compliance, P-Card, and others, and route them to the accounting department for distribution, coding and approval. The established workflow automatically advances approved invoices directly to the accounts payable system for disbursement.
Apptricity TXU Case Study Best Practices in Spend Management Page: 5
SUMMARY
Challenge: In order to retain its edge in an increasingly competitive marketplace within the energy industry, TXU wanted to increase its operational efficiency within Accounts Payable, enhance its customer service operations and dramatically reduce the companys annual information technology operation costs. Strategy: With an increased corporate focus on process improvement, the company invested in Apptricitys Jetstream solutions for Invoice Management, P-Card Management, Expense Management and several additional customized applications like Boots Compliance Management. Results: Leveraging Jetstreams integrated solution, TXU can efficiently process over $1 billion annually in non-capital procurement transactions and has improved its business operations including process compliance, procure-to-pay turnaround and Sarbanes-Oxley compliance.
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