Brandon Business Review 2011

balance
Maintaining Canadian top ten rankings for lifestyle, low municipal taxes and affordable labour costs
combined with among the lowest electricity rates in North America, an extensive transportation network
and supportive leadership, Brandon offers a dynamic environment to grow your business.
Rather than spending your time in trafc, Brandons maximum in-city commute of 12 minutes
allows you the freedom to choose how you spend your time. Time to grow your business,
time to spend with family and friends, time for recreation, time for education. The choice is yours.
Economic Development
From prot to personal reward,
you belong in Brandon.
1-866-729-2132
www.economicdevelopmentbrandon.com
2011 Brandon Business Review 3
IN THIS
Issue
Messages & Regular Reports
Presidents Message ........................................................................................................................4
General Managers Message..........................................................................................................4
Brandon Chamber of Commerces Board of Directors ...........................................................4
Greetings from the Mayor of Brandon Shari Decter Hirst .................................................5
Benets of Chamber Membership...........................................................................................14
Features
Welcome to the Wheat City..........................................................................................................6
Te Brandon Chamber of Commerces 129
th
Annual Dinner............................................15
McCrimmon Scores 201011 Business Person of the Year .................................................16
Advising the Community
Te Business Builder of the Year: Judy Collyer.......................................................................18
Towing the Line of Success
Te 2010-11 Entrepreneur of the Year Award Recipient: Accel Towing ..........................20
Giving Back to the Community
Business Excellence Over 15 Award Winner: MyITsource.ca...........................................22
Te Fairest of Tem All
Business Excellence Under 15 Award Recipient:
Te Provincial Exhibition of Manitoba................................................................................24
From VHS to DVD, HDMAX Productions Brings the Past Back to Life.........................28
A Spot of Green in Brandon ......................................................................................................30
Brandon Hosts North American Horse Show.......................................................................32
Lifestyle People
Stream N Wood is Still Riding Strong After 26 Years.......................................................34
Cash In on Your Business Innovations....................................................................................36
ACC Campus Redevelopment in Brandon Takes Next Step Forward
Investment Totals Over $57 Million: Selby.................................................................................38
Finding Great Employees
Career Connections Inc. ...................................................................................................................40
Index to Advertisers.....................................................................................................................42
BRANDON
Business
Review
DEL
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is published by
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PRINTED IN CANADA
10/2011
PRESIDENT & GENERAL MANAGER MESSAGES
Greetings from the Brandon
Chamber of Commerce General Manager
NATHAN PETO
As president of the Brandon Chamber of Commerce it is my sincere
pleasure to introduce you to the fourth edition of the Brandon Busi-
ness Review. Our goal with this magazine is to showcase some of the
outstanding businesses in this great community. The Brandon Cham-
ber of Commerce takes great pride in recognizing our member's ef-
forts to create a strong business and community environment.
I sincerely hope you enjoy our publication and I wish you all the
best in this upcoming chamber year.
Greetings from the Brandon
Chamber of Commerce President
CAM CLARK
Board of Directors
Cam Clark President
Nate Andrews Vice-President
Craig Senchuk Secretary/Treasurer
PJ Crane Past President
Karla Dane Director
Kent Forman Director
Chad Wallin Director
Daniel Burns Director
Darren Blazeiko Director
Sharon Shepherd Director
Todd Birkhan Director
Frank Arndt Director
Denny Bouchard Director
Carla Milne Director
Thank you for taking the time to read the fourth edition of the Bran-
don Business Review. We take great pride in this publication because
it showcases the real strength of the chamber its members. Our
membership continues to thrive in challenging economic times and
continues to invest in our great city. The 2011 flood tested the re-
silience of our businesses, as well as community, and I am proud to
say we have come through it more determined and stronger than
ever. The Brandon Chamber of Commerce is the voice of the busi-
ness community and well continue our work to ensure that. Please
enjoy these stories of business success in our community and please
contact us to learn more about the tools the Brandon Chamber of
Commerce can give your business to prosper and grow.
Brandons unprecedented growth has been a boon to our economy,
but it has also created challenges within the city and within city
hall. We have had over 2,000 new housing starts since 2006, and
continue to push past previous years records in 2011. Yet despite
this activity, we continue to have one of the lowest vacancy rates in
Canada. Clearly, there is more we have to do to close this gap.
Infrastructure pressures have followed along with this develop-
ment. Our current infrastructure deficit for Brandon sits at $160
million. This does not include new projects, which given our hous-
ing shortage, we know that well need to take on. Twenty per cent
of our current infrastructure is crossing the century line. As a city,
we will need to move this aggressively forward on the priority list;
otherwise we will not be able to meet our growth projections.
Council and senior administration have been meeting exten-
sively to develop a roadmap for growth for Brandon. Based on five
pillars of enhancing natural, cultural, and heritage resources;
strengthening community; generating housing; fostering a strong
economy; and creating vibrant urban places, we have built a solid
plan. There are exciting upcoming projects within each pillar, and
each pillar supports a solid structure to build a prosperous city.
But a plan is only paper and PowerPoints unless we also have a
capacity to implement it, and the foresight to do so.
City Hall has also been challenged by our current growth, and so
we are restructuring and bringing in new skill sets and experiences
to compliment the citys new direction. We cant expect to get dif-
ferent results if we keep doing things the way we always have. We
are hiring into several new positions including a director of Plan-
ning, an additional engineer, and a financial analyst with a primary
responsibility to look at alternative sources of revenue beyond
property taxes. With our augmented bench strength, we can start
moving forward on several different fronts.
Of course, all this is done within the shadow of the 2011 Assini-
boine flood. Infrastructure along the affected areas, including
recreation along the riverbank corridor, will need to be completed,
and we will also be including flood 2012 preparations in our
budget forecasts.
The economy in western Manitoba will also be impacted, and
when our friends and neighbours in rural Manitoba are hurting,
Brandon feels their pain as well.
2011 has been a year of analysis and laying down plans for the
future based on our strengths as a community and as a corpora-
tion. Those plans include building capacity so that we can imple-
ment them. We are building a roadmap for growth, a prosperous
city, a place where our kids will want to put down roots and raise
their own families, and a place in which they will start their own
careers.
Building is always about the future, and together, I feel, we are
moving in the right direction.
Retooling for growth
Greetings from the
Mayor of Brandon
SHARI DECTER HIRST
Take an inside look into this years edition of the
Brandon Business Review magazine by scanning this
QR code with your smartphone! Download a QR
reader from your phones app store to view the video.
MAYORS MESSAGES
SUPPORTING THE
BUSINESS COMMUNITY
IN BRANDON
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At the very heart of North America lies Bran-
don, Manitoba, a city that has built its repu-
tation on providing the atmosphere in which
business can succeed. Brandon is rated as
the best municipality for small business in
Western Canada. Brandon has the highest
pre-tax net income for both small and large
manufacturing firms. A talented, well-edu-
cated and productive labour force, low utility
costs and lower than average start-up costs
contribute to the cost advantages of operat-
ing a manufacturing plant in Brandon. Most
recently, Brandon was ranked the best place
to live in Western Canada and the seventh
best place to live in Canada. Contributing to
Brandons overall cost competitive environ-
ment is the fact that there is no municipal
business tax. The economys diversification
provides an extremely stable and positive
environment for businesses to compete
within the global economy.
Brandon is the only Canadian city with a
population less than 50,000 that offers a uni-
versity, a regional community college, and an
emergency services college. Brandons col-
leges and university attract faculty and stu-
dents from around the globe by offering
one-of-a-kind education opportunities in-
cluding Applied Disaster and Emergency
Studies, Psychiatric Nursing, Wind Turbine
Specialization, and Emergency Response
training programs. Brandon University is
home to the renowned School of Music and
serves as a magnet for a diverse range of mu-
sical talent. Given the resulting competitive
advantage, pursuing smart jobs and a smart
economy is not only a natural fit but a prior-
ity for Brandon. By focusing on innovation,
learning and constant adaptation, Brandon
will continue to thrive.
From its earliest inception, Brandon was,
and today remains, the service centre for
By Sandy Trudel, Economic Development Officer, City of Brandon
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southwest Manitobas 180,000 plus residents
and an important contributor to the Mani-
toba economy. Brandons labour force is re-
gional in nature and has proven to be an ex-
tremely stable and committed workforce.
The labour force is drawn from approxi-
mately 67 municipalities, with 25 per cent of
the labour force living in rural communities
outside the citys boundaries. Brandons di-
verse economic base has enabled the city to
carve out a long-standing reputation as a city
that offers both a stable economy and room
and opportunity for businesses to compete
profitably in the global marketplace. This di-
verse economic base coupled with strong
economic growth experienced in the past
decade, enabled Brandon to weather the re-
cent global economic crisis with far greater
resiliency than other Canadian centres.
When considering all types and sizes of
business, Brandon is home to approximately
2,000 businesses, of which roughly 350 di-
rectly serve the agricultural marketplace.
Brandons ties to the agricultural sector are
strengthened by the presence of an Agricul-
ture Canada Research Station which is also
home to the Agri-Environment Centre. These
two centres bring integrated expertise and
innovative environmental solutions to the
agriculture and Agri-food sector.
Brandons economic growth continues to
be fueled by the secondary growth related
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to the addition of a second shift at Maple
Leaf Foods state-of-the-art pork processing
plant, incremental growth at local manufac-
turing firms and large public projects includ-
ing the installation of an instrument landing
system at the Brandon airport, construction
of a new fire hall, police station, industrial
wastewater treatment facility, a CancerCare
Manitoba facility, and twinning of the 18th
Street bridge. Multi-level partnerships are
driving the construction of a new YMCA, a
Healthy Living Centre at Brandon University,
a downtown skateboard park and the relo-
cation and expansion of Assiniboine Com-
Corral Centre and flowers.
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munity College to the historical grounds of
the former Brandon Mental Health Centre.
Overall building permits in all sectors of
the economy continue to see positive
growth. As one would expect in a growing
community, Brandon has recorded a steady
increase in the number and dollar volume of
residential sales and the construction of new
dwelling units. In the past decade, close to
3,000 new dwelling units have been con-
structed, 50 per cent of which were multiple
family units. Between 2006 and 2009, Bran-
don averaged 372 new dwelling units each
year with 2009 recording 417 new dwelling
units. While 2010 new dwelling units were
weaker than 2009, 2011 year-to-date new
dwelling permits show a 50 per cent increase
over 2010 figures. Despite strong residential
construction, housing prices have increased
annually and the average rental vacancy rate
remains extremely low at 1.3 per cent. Both
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indicators of a housing market where de-
mand exceeds supply. Therefore, strong res-
idential growth is anticipated for years to
come.
Brandons stable economic growth is en-
hanced by the enviable quality of life Bran-
don residents enjoy. MoneySense magazine
ranked Brandon the best place to live in
Western Canada and the seventh best place
to live in Canada for good reason. Brandon
boasts amenities, services, educational and
employment opportunities generally found
in much larger centres, yet has a maximum
in-city commute of 12 minutes. As a medical
referral centre for Western Manitoba, the
medical services available in Brandon are ex-
tensive. For non-teaching hospitals in Man-
itoba, the Brandon Regional Health Centre
offers the widest range of specialized serv-
ices. Though Brandon presents all the diver-
sity and conveniences of a larger centre, our
city has remained a close knit community
that looks out for one another. Brandons
growing newcomer population is adding an
exciting cultural dimension to the commu-
nity.
Historically, Brandon has experienced
minimal immigration. Between 1995 and
2003, an average of 66 immigrants made
Brandon their home annually. A growing
economy, coupled with a national labour
shortage and a highly successful Provincial
Immigration Program has resulted in notable
immigration growth in recent years. In 2004,
the historical average doubled and has con-
tinued to climb upward. In 2007, 642 immi-
grants moved to Brandon and in 2010, Bran-
don welcomed 1,433 immigrants. The ma-
jority of immigrant growth since 2006 has
been in three language groups: Spanish,
Mandarin, and Ukrainian/Russian.
Arts and culture are a very important part
of what makes Brandon such a great place to
live. The Western Manitoba Centennial Audi-
torium is a hub for professional and amateur
musical and drama performances. The Art
Gallery of Southwestern Manitoba show-
cases the work of international, national, re-
gional, and local artists and has been pro-
viding hands-on art instruction for over 75
years. The gallery is home to a ceramics facil-
ity second to none in Canada. Local musi-
cians regularly perform in local restaurants
or lounges that have incorporated live music
into their ambiance. With countless volun-
teer and professional theatre, arts, dance and
musical groups, Brandon offers metropolitan
culture with a small-town heart.
With the Assiniboine River winding 17
kilometres through the heart of Brandon, ap-
proximately 50 kilometres of paved walking
and hiking trails, countless parks, forests,
rivers, and lakes within a short drive of Bran-
don, and cottage country as close as 20 min-
utes away, the area is an oasis for outdoor en-
thusiasts.
The growing value and volume of build-
ing permits and residential construction and
sales, low vacancy rates in rental accommo-
dations, and consistent growth in job cre-
ation attest to the fact that Brandons com-
mitment to developing a supportive busi-
ness environment is not mere words, but
rather a day-to-day practice. Maintaining
Canadian top 10 rankings for lifestyle, low
municipal taxes, and affordable labour costs
Capitalizing on Strengths.
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Toll Free: 1-866-768-4847
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Specializing in Reverse Osmosis
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1323 Rosser Avenue
Brandon, Manitoba
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Completely renovated in 2010, Winnipegs Viscount Gort
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1670 Portage Avenue Winnipeg, Manitoba, Canada R3J 0C9
Tel (204) 775-0451 Toll-free 1-800-665-1122 Fax (204) 772-2161
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Reservations reservations@viscount-gort.com

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1-800 ee oll-fr TTo (204) 775-0451 el TTe
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. s e i L i n e n a r u o L u o b a e r o n L u o d n f r o
MTS Connect Victoria Avenue
combined with the lowest electricity rates in
North America, an extensive transportation
network and supportive community leader-
ship, Brandon offers a dynamic environment
to grow your business. When you combine
Brandons attractive business environment
with a balanced lifestyle, profit and personal
reward are the natural result. In todays busy
world, time is a precious commodity. Thanks
to Brandons maximum in-city commute of
12 minutes, business owners spend little
time in traffic which allows them the free-
dom to choose how they spend their time.
Time to grow their business, time to spend
with family and friends, time for recreation,
time for education, the choice is theirs.
ACC Institute
of Culinary
Arts students.
Wheat City Golf Course.
Brandon University.
BENEFITS OF
CHAMBER MEMBERSHIP
Six Reasons to be a Chamber Member
1 Lobbying & Advocacy
With more than 650 member-companies, the Brandon Chamber of
Commerce is the credible Voice of Business, speaking out on behalf
of all members on a variety of topics, including working with the
City of Brandon and Brandon School Division on business-related
issues. Te Chamber has also lobbied municipal, provincial and fed-
eral government representatives regarding issues that face our
Chamber members.
2 Leads, Referrals & Networking
Te Brandon Chamber is about making connections...whether its
chamber sta getting to know you and telling others about you or
whether its you attending a variety of gatherings from small group
events (Committee meetings and Business After 5s) to larger func-
tions (Luncheons, the Annual Dinner or Golf Tournament).
Or whether its you connecting with other Chamber members
through our business directory, with its nearly 70 pages of listings
and contacts - a whos who of the business community.
3 Awareness & Promotion of Your Business
Joining the Brandon Chamber is about raising your prole in the
business community. Te Chamber oers you numerous opportu-
nities to promote your business through sponsorship of a variety of
events from luncheons and networking events to dinners and golf
tournaments.
Te Brandon Chamber of Commerce also provides advertis-
ing opportunities for your company in both print and electronic
media, getting your message out to more than 800 business owners
and their employees.
4 Cost Reduction Programs
Te Brandon Chamber can save you money and make it easier to do
business through such member benets as group insurance, mer-
chant discounts and payroll.
5 Learning, Education & Development
Whether its attending our luncheons and hearing from key politi-
cal, business and community leaders or coming out to our special
events throughout the year, the Brandon Chamber keeps you up-
to-date on topics of current interest.
Te Brandon Chamber also provides you with an opportunity
to volunteer and grow as an individual - whether its helping to de-
velop policy, speaking at a Chamber meeting or welcoming guests
at a Chamber event.
6 Community Betterment
Brandon is a great place to live, work and play, and the Brandon
Chamber is doing its part to make it even better. Te Brandon
Chamber is proactively going after companies looking to open, ex-
pand or relocate and convincing them that Brandon is the ideal lo-
cation. We love our city and encourage current residents to stay and
more people to come.
MAKING THE MOST OF IT
ADVERTISING
Advertise to a targeted market through the Chamber Insider e
newsletter, Chamber a glance, membership roster, mail inserts
and event sponsorship. As a new member, you also receive
recognition at the rst luncheon you attend and an opportunity
for a free member prole in the Chamber a glance.
NETWORKING
You are your greatest asset in teaching other people about what
your business can do for them. By attending a luncheon, Busi
ness After 5, Friday morning coee break and other special
events you can spread the word about your business to other
Chamber members in the Brandon community. Tis is also your
opportunity to learn about other businesses and how they can
be of service to you.
ADDING YOUR VOICE
Tere are many opportunities to assist on a Chamber committee
to lend your hand towards various Chamber initiatives on behalf
of the business community. To maximize your membership ben
e t get involved, meet people and be available for other mem
bers. Use the Chamber to broaden your personal network. Other
business leaders who know the pressures of ownership can oer
insight to the local marketplace or can be a sounding board for
your newest idea.
DISCOUNTS
Various discounts are available to Chamber members, such as;
AAA Security Systems; Ceridian payroll; Christies Oce Plus;
Imperial Oil; Enterprise RentACar; MTS; F.H. Black & Com
pany; Te Chamber of Commerce Group Insurance Plan; and
the Visa/Mastercard/Interac Merchant Plan.
THE POWER OF AFFILIATION
800 business people with one unied voice for business means
protection for your business. Businesses faced with unfair
government administration, taxation, or legislation can use
the Chamber as a valuable resource. Well-established chan-
nels to government and the power of representing over 800
delegates give the Chamber a voice that speaks louder than
each business can alone.
As a member of the Brandon Chamber of Commerce,
you are automatically associated with the Manitoba
and Canadian Chambers of Commerce!
For further information please contact the
Brandon Chamber of Commerce at
(204) 571-5340 or email at
internal@brandonchamber.ca
The Brandon Chamber of Commerce is plan-
ning its 129th Annual Dinner, tentatively
scheduled for Thursday, March 15, 2012. The
Chamber dinner is The Premier Business
Gala Dinner in Brandon.
Join us in making this years Annual Din-
ner another great success!
2012 Sponsorship Packages
PLATINUM - $4,000 (Exclusive)
- Table of eight seats to the event (Approx.
$1,000 value)
- Complimentary drinks at the Champagne
Reception
- Company logo on invitations and tickets
- Maximum pre-event media advertising in-
cluding the Chamber website, e-news,
and Chamber At-A-Glance newsletter
- Maximum additional logo identification
- Maximum PowerPoint recognition: logo,
tag line, and storefront shots both inside
and outside
- MC recognition at event
- Full page advertisement in the Annual
Dinner program
- Follow-up Thank You in the Chamber At-
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GOLD - $2,500
- Two tickets to the event (Approx. $250
value)
Reception
- Major pre-event media advertising
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line, and storefront shot
- page advertisement in the Annual Din-
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A-Glance newsletter
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- page advertisement in the Annual Din-
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BRONZE - $500
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/8 page advertisement in the Annual Din-
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Te Brandon Chamber
of Commerces 129th
Annual Dinner
The Brandon Chamber of Commerce has
found their Business Person of the Year for
2010-11 in former junior hockey player and
current owner and general manager of the
Brandon Wheat Kings, Kelly McCrimmon. At
the time McCrimmon was presented with
the award, he was also the clubs head
coach, but has since stepped down from
that position, passing the torch to Cory
Clouston beginning with the 2011-2012
season.
McCrimmons journey with the Wheat
Kings began in 1979, when he first donned
the black and gold jersey as a player in the
Western Hockey League (WHL). After two
seasons with the Wheat Kings, McCrimmon
attended the University of Michigan, where
he received a business degree.
From there, my plans were to farm, Mc-
Crimmon says. I had grown up on a farm in
Saskatchewan, and my thoughts all along
were that I would continue to do that.
But it wasnt long before McCrimmon
found himself returning to the sport and
franchise that he loved.
I had an opportunity to come back to
Brandon in 1988, and Ive been here ever
since, he says. I was fortunate to have some
people show confidence in me as a person,
and I was named general manager of the
Wheat Kings when I was 28 years old. Its
pretty uncommon, but it was a real fortu-
nate break for me, and an opportunity that
was pretty important.
In 1992, McCrimmon became a minority
owner of the WHL franchise, along with ma-
jority owner Bob Cornell.
Bob and I had worked together right
from when I first got involved with the team
again, right through to 2000, when I bought
the remainder of the team.
From there McCrimmon also coached a
few years before spending some time work-
By Jordan Thompson
McCRIMMON SCORES
201011BUSINESS
PERSON OF THE YEAR
PREVENTABLE
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ing as strictly management. Ultimately he
would return to the head coaching position
in 2004, holding it for seven years until step-
ping down in 2011.
While its not unusual to see one person
take on the role of an owner and general
manager of a WHL franchise, McCrimmon
was somewhat of a rarity in filling the head
coach slot on top of his other two manage-
ment positions. While it almost certainly
created a hectic schedule for McCrimmon,
not only has he been successful in all three
positions, but he says he loved wearing all
three hats.
I enjoyed doing things that way, and
weve been successful that way, McCrim-
mon says. The one aspect I hadnt antici-
pated was returning to coaching. That was
something that maybe wasnt planned, but
that was the way it worked out. At the same
time, I had very capable people everywhere
in the organization, so that also allowed me
to do all three jobs.
While McCrimmon doesnt fill it anymore,
the position of head coach is something
that he continues to take very seriously. And
as a former Wheat King himself, he cant
help but find inspiration and motivation in
the way he was coached during his time as
a player.
Dunc McCallum was coach when I
played, and hes widely regarded as one of
the top coaches in the WHL. He was really
just such a respected person, and it was re-
ally valuable to play under him.
What carried itself forward even more
was the pride the players had in playing for
the Wheat Kings. Thats something Ive al-
ways really maintained and feel strongly
about. Players are proud to represent our
city and to represent the Wheat Kings.
In both 1995 and 2010, McCrimmon was
honoured by the WHL with the Executive of
the Year award, leading up to his 2011 dis-
tinction of receiving the Presidents Award
for Business Person of the Year on behalf of
the Brandon Chamber of Commerce.
Its a great honour, McCrimmon says. Its
very humbling when you look at the names
of the people who have won it in the past,
and the respect I have for those people. To
be mentioned in that same context really
makes the award special.
Winning the Business Builder of the Year
award from the Brandon Chamber of Com-
merce is special in its own right, but being the
first woman to win it makes it extraordinary.
I am the first woman to receive this award
and this makes me doubly proud. As a
woman in business I sometimes felt , and this
may be a generational thing only, that I had
to work that little bit harder to be perceived
as a professional, able to provide customers
with the advice or solutions they needed.
So I did work hard, says Judy Collyer, the
2010-11 Business Builder of the Year recipi-
ent.
Collyer is a partner in the accounting firm
of Duncan Sabine Collyer Partners LLP (DSCP
LLP) where she provides management serv-
ices. She recently retired from public practice
after DSCP LLP sold its Brandon and Boisse-
vain offices to BDO Canada LLP, where she
worked for a year to help in transitioning the
clients.
Collyer started her career in 1979 after
graduating from Assiniboine Community
College and receiving her CGA designation
in 1984.
It seemed like a good idea at the time [to
become an accountant]. I went back to com-
munity college in 1977 and really liked the
accounting portion of the course. I had a
friend who was a CGA and he recommended
By Shayna Wiwierski
Photo by
Brandon Photographics Fotosource.
ADVISING THE COMMUNITY
Te Business Builder of the Year
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Brandon, Manitoba R7A 4E8
Phone: (204) 727- 4225 | (204) 725-2088 | Fax: (204) 725-4979
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I continue on with my studies. When my kids
both started school I went back to work and
registered in the CGA program studies. I
graduated in 1984 and became a partner in
the firm in 1988.
The 60-year-old Brandonite who plans on
fully retiring in the next few years started off
at DA Sullivan and Associates in 1979. In
1984 the firm changed its name to EPR, an
association of CGA firms across Canada who
were in public practice. In 2005 the firm
again changed its name to DSCP LLP and in
January 2010 the firm sold its Brandon and
Boissevain offices to BDO Canada LLP, one
of Canadas largest accounting firms with
the national head office located in Toronto
and a number of regional offices in Mani-
toba.
Aside from work, Collyer has also been in-
volved in a number of organizations and
boards. Most notable are the Westoba
Credit Union Board, the Brandon Economic
Development Board, the Certified General
Accountants board, all in the 90s, and the
Brandon Regional Health Authority Foun-
dation Board for the last 10 years, among
others. She has also been the recipient of
the CGA of Manitoba Meritorious Service
Award in 1995, the Fellowship Certified
General Accountant (FCGA) award in 1999,
and a Woman of Distinction award in 1999.
She credits her latest award, the Business
Builder of the Year award from the Brandon
Chamber of Commerce, to her legacy in the
community.
Ive been around here forever. We had a
very successful firm and in my age group, I
think because Ive been around here for so
long you knew the people and you got the
accounts. You were part of building busi-
nesses.
Entrepreneurs, those whom she helped
the most, have a special place in Collyers
heart, not only because her son Michael
owns his own business, but because of the
countless businesses she saw grow from
small shops to successful companies.
I love the opportunity to be an advisor
to entrepreneurs. When they were success-
ful we were successful. It was exciting to be
part of the planning and assistance in mak-
ing them successful.
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Starting a business is never just a nine-to-
five endeavour. It involves time, tenacity,
and in Jason Schaffers case trucks. Seven
years ago, Schaffer decided to leave his job
as a licensed electrician to start Accel Tow-
ing: a 24-hour emergency towing com-
pany run out of his home office.
I love trucks, said Schaffer, who had
towed for another company before start-
ing his own. I knew I had a passion for it,
so I decided to give it a go.
Today Accel Towing & Transport Ltd. is
the Brandon Chamber of Commerce recip-
ient of the 2010-11 Entrepreneur of the
Year Award; an honour Accel was nomi-
nated for by fellow members. But it wasnt
an easy ride for the starting businessman.
It began with Schaffer and his tow truck.
It was up to him to run everything taking
calls, dispatching, and driving the trucks.
Working from home, Schaffer had few
peaceful nights.
Within the first two years Schaffer was
able to hire more drivers; but after-hours
dispatching remained his job, and phones
dont rest in the towing business.
Jason and Angela Schaffer.
By Daniella Ponticelli
TOWING THE
LINE OF SUCCESS
Te 2010-11 Entrepreneur of the
Year Award Recipient: Accel Towing
204-725-3588 204-489-8022
www.cranesteel.com
If another tree falls
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do your customers care?
Yes they do.
Steel the most recycled material in the world.
It really is a 24-7 job, said Schaffer.
This is the type of business that wouldnt
survive without that perseverance.
But he wasnt without support Schaf-
fers wife Angela provided accounting
services for the start-up business and
helped take calls while maintaining a full
time job. Schaffer said at first Angela did-
nt like the idea of a 24-hour business.
Once the company began growing, how-
ever, Angela left her job to take on a full-
time position at Accel. She is now an equal
partner in the company, and Schaffer be-
lieves she is truly one of the biggest cor-
nerstones of this business.
And its a business that does more than
just move vehicles. Schaffer started Accel
Towing for the everyday vehicle owner
dealing with accident towing, incidents on
the highway, and inconveniences such as
keys locked in vehicles. With that, heavy
equipment transportation including
moving anything from a boom lift to an
office building became a large part of
the business. The company was con-
tracted by Manitoba Public Insurance to
assist in emergencies in Brandon and the
surrounding area; and the majority of au-
tomobile manufacturers rely on Accel
Towing to provide roadside assistance for
their customers. The City of Brandon has
contracted the business to aide its public
works and city police.
It kept on growing and I needed more
space, said Schaffer, who eventually left
his home office for a place in Brandon with
a large compound area. Business has been
on the upslope for the tow truck com-
pany; Schaffers fleet now includes 22
units and 20 staff with dispatchers and
drivers.
We have an incredible staff they are
so proud of what they do, said Schaffer.
Experience is diverse within the group,
and Schaffer prides them on bringing a
different view of the towing industry to
Accel. The hard-working owner couldnt
say enough about those who have helped
Accel Towing get to where it is today.
The Chamber has put us in contact
with other businesses, and weve created
lasting relationships with them, said
Schaffer, who looks forward to the future
of his company.
And while the company continues to
gain valued new customers, Schaffer
thanks those who believed in him from
the start.
Weve had customers who have been
with us from the beginning, said Schaffer.
Without them, the business wouldnt
have run.
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What began as a one-man operation, Franks Computers has now
become one of the Westman areas most prominent computer serv-
ice companies. Today, myITsource.ca supplies individuals and busi-
nesses with the latest retail items and a promise to support the prod-
ucts it sells. Its a company whose success is rooted in teamwork and
community.
In 1992, Frank Arndt started as a soldier for the German govern-
ment where they situated him in Shilo, Manitoba. In 1995, after his
service was up, Arndt decided to stay in Brandon and with an in-
vestment of $5,000, bought his first computer system.
I bought one, sold that; bought two, sold that; then I bought three
so it grew slowly, said Arndt.
After five years of working two jobs and long hours, Arndt was
profiting enough to hire his first employee. Arndts first team con-
sisted of three people, until two of Arndts competitors closed and
he hired an entire service team.
We went from three to six employees, then from six to 12 em-
ployees in a day, said Arndt, who took on the displaced servicemen.
It paid off with heightened demand for computer service, Franks
Computers was taking calls around the clock. The increase in cus-
tomers gave the company the boost it needed, with the community
propelling its growth.
One of the biggest reasons why we are where we are today is be-
cause of the way we treat our customers.
In 2011, myITsource.ca was nominated by customers for the Bran-
don Chamber of Commerce Business Excellence over 15 (employees)
award, an award Arndt was honoured to receive.
Its nice to hear that what we do means a lot to our customers,
said Arndt. This award is a testimony to what we do every day, and
were very thankful.
Arndt said the goal was always to simplify the customers life; in an
age where there is a gadget for everything service support can be
found in one place.
We know that when a computer goes down, an employee is
down; when a server goes down, the company is down, said Arndt,
whose myITsource.ca team consists of 33 employees (only two part-
time). A typical day includes handling walk-in traffic where the on-
site team can troubleshoot for customers. There are service techni-
cians on-hand who drive out to service IT equipment. The myIT-
source.ca team maintains the same company standard, and Arndt
finds his qualified employees within the community.
Most of our technicians come from the two year Technician Pro-
gram at [Assiniboine Community] College, said Arndt, who also pro-
vides work experience to students in the program.
More employees meant more space, and two years ago he relo-
cated his business to a larger premise on Pacific Avenue in Brandon.
I thought I had all the space in the world, he said, but the com-
pany kept growing and sure enough another building was found to
house the Warranty and TV Contractor Department. The growth has
led Arndt to consider a long-time dream of his: an ownership profit-
sharing model for his employees.
I want this to be more than a job a career.
And while the IT world isnt slowing down, Arndt takes time to give
back to the community and encourages employees to do the same.
We set aside time during the week and the month it doesnt
have to be something they do just before or after work, said Arndt,
who says that MyITsource.ca employees are involved with various
boards including the United Way and the Lions Club. The city has
treated us really well and has helped us grow it is part of us to give
back.
GIVING BACK TO
THE COMMUNITY
Business Excellence
Over 15 Award Winner:
Myitsource.ca
Frank Arndt.
Since its incorporation in 1882, Brandon,
Manitoba has supplied the Westman area
with entertaining fairs. The Summer Fair
began it all showcasing agriculture in an
enticing manner and bringing together
Manitobans from rural towns to celebrate a
rich farming community. Today, Brandon
plays host to three large fairs; the Royal
Manitoba Winter Fair, the Manitoba Sum-
mer Fair, and the Manitoba Livestock Expo.
Behind the entertainment is the Provincial
Exhibition of Manitoba, a non-profit organ-
ization since its start in 1882, which remains
a business whose product is education.
The idea behind the fairs is that people
get educated before they know it, said
Karen Oliver, general manager of the
Provincial Ex for eight years. Oliver is one
of eight full-time staff members who work
year-round to bring the magic of the fairs.
The organizations mandate is to showcase
agriculture and promote community en-
gagement and involvement.
Lots of kids these days havent stepped
[foot] on a farm so we bring the farm to
them, said Oliver, adding that a list of facts
no longer works to get the point across. The
staff create interactive events at the fairs in
order to bring in people outside of the com-
munity.
The economic impact is around $15
million of new money into the Brandon
area, she said, adding that the fairs pro-
mote hospitality in the area. And while the
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community has shown its commitment to
the Provincial Ex through sponsorship and
participation; the business community rec-
ognized the non-profit organization with
the 2010-11 Brandon Chamber of Com-
merce Business Excellence under 15 (em-
ployees) award.
Its really rewarding to receive this vali-
dation from the business community, said
Oliver, who feels that sometimes non-prof-
its are isolated. Our product is different, but
it is so impactful.
Each event takes considerable planning
and execution in order to pull off the large
scale shows. The Royal Manitoba Winter Fair
is the flagship of the Provincial Ex with the
largest economic impact by drawing the
biggest crowd from outside of Brandon. The
Royal Fair, that hosts human and equine
guests, treats spectators to a week-long
event so prestigious that Queen Elizabeth ll
granted it patronage in 1970.
The Manitoba Summer Fair was the orig-
inal event, starting in 1882. With a more re-
gional attendance, the Manitoba Summer
Fair focuses on midway and fun, drawing
younger spectators. The final event of the
exhibition year is the Manitoba Livestock
Expo; a show heavily focused on agriculture
and livestock with a large educational as-
pect.
The Provincial Exs three events require
long hours and a call for volunteers to do-
nate their time. Luckily, Brandon has al-
Summer Fair Composite.
ways proved to be a motivated commu-
nity.
They believe in the importance of this
organization and the importance of its
benefit to Brandon, said Oliver, who con-
tinues to be rewarded by the outpour of
volunteers. The volunteers are the horse-
power behind the events.
The Provincial Ex staff has a strong sense
of community and remain motivated in a
business that Oliver believes requires a
calling.
Non-profits are historically known for
long-hours and weekends at the office, she
said. But we have a lot of fun, and we do it
for the experience and the people.
YOUR SOURCE FOR QUALITY EMPLOYEES
710-3rd Street | Brandon, Manitoba | R7A 3C8
P: (204) 728-9594 | F: (204) 725-0105
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Dick Agencies Insurance Brokers
B 435 Rosser Avenue
Brandon, Manitoba R7A 6S2
Phone 204-727-6481
Fax 204-727-1454
www.dickagencies.ca
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A participant in the show jumping
at the Royal Manitoba Winter Fair.
135 Industrial Drive, Brandon, Manitoba R7A 7S6
P: 204-729-4911 | F: 204-729-4910
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Your parents wedding video, your first born child learning to walk
- priceless memories that are caught on tape. Unfortunately its be-
coming harder to find a VHS player to watch them. Luckily there is
a company that can take those old tapes and convert them DVD so
you can share them with family once again.
HDMAX Productions, formerly called Home Video Studio, offers
everything from film production to home movie transfer to video
and photo keepsakes and more. The Brandon business is owned by
husband and wife duo Brian and Beverley Mitchell, with Brian han-
dling the creative side and Beverley doing the administrative work.
We do a variety of services, 27 different services ranging from
film production, green screen special effects, to tape transfer to
DVD, and transfer of home movies to DVD that we do in high-defi-
nition. Everything we shoot is in high-definition unless it is required
by the client to do otherwise, says Brian Mitchell, who adds that
they have recently added photography to their already diverse
repertoire of services.
Among other things, the company recently covered the Manitoba
flood that hit Brandon hard in the spring and summer of 2011. They
did a video with aerial shots of the region that put into perspective
how the flood hit the city. The video ended up getting a lot of press
and MLA Drew Caldwell even congratulated the company on the
final product.
We did a 10 minute aerial video from Spruce Woods Park because
it was devastated, and the City of Brandon area. A lot of people were
displaced from their homes and they didnt know why. They saw the
water but they didnt know how bad it was.
HDMAX Productions also shot a high-profile event put on the by
Brandon Chamber of Commerce for Chicago Bears defense lineman
Israel Idonije, who was born in Nigeria but grew up in Brandon.
Idonije, who is also well-known for his philanthropic foundation, the
Israel Idonije Foundation, received the keys to the city at the event
He was the first person in Brandon to receive a key to the city.
Hes a philanthropist, a very decent man, and a large man [six-foot,
six-inches, weighing in at 270 pounds]. He came to Brandon from
Nigeria, and his family settled here and are upstanding citizens. That
was a highlight; we were proud to have contributed to that special
occasion.
One of HDMAX Productions more popular services is tape to DVD
transfers, where people can take their old VHS or Beta tapes and
have them transferred to DVD.
We had a couple from Minnedosa come in with eight- millimetre
tape and they wanted it transferred. It was of a cute little three-year-
old boy and his mom caught him in the bathroom with her cos-
metics and his face looked like Ronald McDonald with his blonde
hair and his mouth all covered in red lipstick. She was having it trans-
ferred to send to Americas Funniest Home Videos.
By Shayna Wiwierski
FROM VHS TO DVD,
HDMAX Productions Brings
the Past Back to Life
PERSNICKETY
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721 Assiniboine Avenue
Brandon, Manitoba R7A 0G5
Phone (204) 728-3974
Toll Free 1-800-705-7818
Email persnickety@mts.net
www.persnickety.ca
GARETH BOYS
AUDIO CONFERENCING
TELEPHONE HEADSETS
BRANDON WINNIPEG
P: 1.888.753.7300 P: 1.204.992.2229
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Shop (204) 727-1666
Email cms@mts.net
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HVAC Sales and Services
Mitchell says that he gets a lot of sentimental videos that people
want to restore or make into a keepsake. One of their most popu-
lar services is video keepsakes where clients can submit videos,
photos, and audio and HDMAX will make it into a short montage of
their life. These videos, according to Brian, are the most sentimen-
tal service they offer.
A gentleman came in awhile ago who had been married in the
1940s and had a reel of eight millimetre silent film that had been
given to him recently by a friend who had been at his wedding film-
ing the ceremony. For some reason the footage had been mis-
placed and recently found. The gentleman had never seen this
footage of his wedding and had us transfer it to a DVD for a first
time, viewing it decades later.
Its projects like these that make HDMAX Productions the com-
pany it is today. Mitchell says that he hasnt heard a single complaint
from a customer, just tears of happiness, laughter, and joy, most of
which always have a common thread.
Whether its tape transfers or film transfers, a common thread in
almost all the clients that we see is that these people care about
their families. You see it in the videos, you see the fun they have,
thats the common thread; they are all very similar in the familys
outlook towards life. Its something thats kind of beautiful. We are
in a business that we dont need a complaint department.
HDMAX Productions is located at 930 Lorne Avenue, Unit B in Bran-
don, Manitoba. For more information about the company and their
services, call 717-6300 or toll-free at 877-245-8235.
PDL
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GEOTECHNICAL AND ENVIRONMENTAL INVESTIGATION
BRANDON WINNIPEG SASKATOON
4100 RICHMOND AVL. LAS1 8RANDON, MANI1O8A R7A 7P8
GROUNDWATER & SOIL EXPLORATION
PHONL: (204) 725-0657 FAX: (204) 727-4926
www.paddockdrilling.com
528 - 11th Street East | Brandon, Manitoba | R7A 7H4
Phone: 204.725.4210 | Fax: 204.726.0866
Toll Free: 800.931.1654 | info@jmindustriesltd.ca
CHAIN LINK FENCE SPECIALISTS C CHAIN LINK FEN
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Brian and Beverley Mitchell.
In the east side of Brandon lies a gem that
is as green as its name.
The Green Spot, a garden centre and gift
shop located at 1329 Rosser Avenue East,
boasts an impressive 30,000-square-foot
retail area with a 100,000-square-foot pro-
duction area. Aside from the large collec-
tion of annuals, perennials, and nursery
stock, they also carry an abundance of
other products including home and gar-
den dcor, fashion items, accessories, food,
patio and outdoor living items, and much
more.
The Green Spot has been in business for 25
years, where it was started by Herman and
Jean Vreeman. Bernie Whetter, the current
owner of The Green Spot, took over owner-
ship about four-and-a-half years ago.
The Green Spot had a good reputation
before; we have just continued on with that.
We havent made major changes, just a lot of
minor changes in terms of presentation and
continuing to upgrade. The response has
been very good. We havent lost the reputa-
tion that was here and we have gained more
clients,says Whetter who, prior to owning the
company, worked in the nursery for a season.
The retail area has been upgraded to
make it larger, and the layout of plants was
altered to improve customer flow in the
store. They also created focal points like a
new pond area, and purchased shopping
carts which are something new to the shop.
They are currently in the process of upgrad-
ing some of the fixtures.
Another new feature the store has imple-
mented has been a wedding registry for
those couples who want unique gifts.
We work pretty hard at finding distinctive
merchandise, so these are not items you
would find any place other than at our spot.
We try to find unique stuff; different things
that people would enjoy having in their
homes and gardens.
The Green Spot is open year-round with
their busiest seasons at Christmas and from
A SPOT
OF GREEN
IN BRANDON
By Shayna Wiwierski
UNION SHOES
Family Owned & Operated Since 1929
Celebrating 80 Years of Business
618 Rosser Avenue, Brandon, Manitoba
Hours: 9 AM - 6 PM (Monday - Saturday)
Phone: (204) 727-2806
Email: union@mts.net
www.unionshoes.ca
May to June; however, this past year had a bit
of a hiccup due to the flood, which made
them shut down operations for 17 days.
It affected our sales substantially and I
dont know whether our customers waited
until we opened or just didnt plant. May
wasnt good weather so people reduced
their gardening plans. We [enjoyed] a strong
June so I suspect that a lot of the planting
that didnt come in May came in June.
After 25 years, The Green Spot is still going
strong and continues to be a popular out-
door shop in Brandon. Whetter credits his
hardworking and dedicated staff to their suc-
cess. There is 10 full-time staff that works at
the shop all year, and in the middle of Febru-
ary they hire about 30 seasonal people who
are there from that time until the end of
June.
We have good people here. A lot of our
staff returns every year; theyre chiefly
women who have had their career and enjoy
coming here and getting their hands dirty.
Pretty much everyone who works here en-
joys gardening in one way or another, and
thats why they keep coming back.
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This summer, the city of Brandon played host
to one of the largest equine shows in North
America. The Canadian National Arabian and
Half Arabian Championship Horse Show
boasted hundreds of horses from across
North America, trotting into the Keystone
Centre for the first time. The show, first her-
alded as The Arabian Horse Show, originated
and was made legendary in Regina,
Saskatchewan. After 22 years, the organiza-
tion behind the show, the Arabian Horse As-
sociation, made a bold move deciding in
March 2011, to bring the event to the Wheat
City that same year.
It has been quite the experience, working
with a tight time frame and having to ac-
commodate everyone, said Jason Krieser,
sales manager and interim general manager
for the Keystone Centre.
The Keystone Centre, owned by the Lead-
ership Group of the City of Brandon, the
Province of Manitoba, and the Provincial Ex-
hibition of Manitoba, approached the or-
ganization years prior to discuss the possi-
bility of alternating the show between
Regina and Brandon. The Keystone Centre
spoke to the organizers to have their show
in Brandon for 2012, and after officials
viewed the Keystone facilities in March
2011, Brandon seemed to be the best fit for
this years event even under all the cir-
cumstances.
Brandons never had a show of this cali-
bre this calibre of horses and number of
stalls, said Bonnie Campbell, Interim Agri-
cultural Sales and Event coordinator. But the
Arabian Horse Association, with over 33,000
members, werent deterred by the chal-
lenge ahead and neither was the team at
the Keystone Centre.
I think it was timing and the commitment
from the City of Brandon and Province of
Manitoba, said Krieser. Once the decision
was finalized, the City and Province each
contributed $100,000 in order to assist the
community-oriented event. And so began
the fast-track planning process.
The centre rearranged all the bookings to
make room for the show that ran from Au-
gust 15 21. Then they began setting up
stalls, extras of which were outsourced from
Calgary, up to a month before the first guests
were set to arrive. Outdoor stalls had to be
set up to accommodate 250 horses that were
overflow for the facility. Not to mention, a
few hundred volunteers needed to help run
the event.
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Pictured from left to right:
Connie, Kayla, Steven and Natasha
We needed hundreds of people, the
show is run over six days, three shows a day,
at two rings its a lot of commitment, and
Brandon has definitely stepped up, said
Campbell. The show, which is complimentary
to the public, boasts halter, riding, and jump-
ing shows along with a trade exhibition and
public viewings of the stalls.
They like to show off the horses, and peo-
ple are encouraged to watch them groom
the horses, explained Krieser. The main goal
of the week-long event was to provide a fun
source of equine education for the public.
But beyond seeing and learning more about
the spectacular horses, the city of Brandon
benefits with another large-scale local event
that attracts show participants and visitors
alike.
On the forefront, we see the benefits for
the Brandon airport, getting a lot more traf-
fic, said Krieser, who also predicts more pa-
trons for local floral shops as participants go
all out to decorate their stalls. Krieser said
that the event was expected to bring in be-
tween $5-to-10 million, but that the success
of the show rests on community response.
This is a trial year, for both organizations,
said Krieser, noting that Brandon has only
signed on to do the 2011 show. Ultimately,
the response of the community, the input
from the Arabian Horse Association, and the
overall hosting will determine whether or
not the show will return to the Wheat City.
But the Keystone Centre has high hopes, and
Krieser said the prospect of hosting large
equine shows means changes to the facility
to accommodate more horses.
We want them to know Brandon is here,
and were ready to go.
Some people go to the mall to hang out,
others go to a restaurant, and a few go to
Stream n Wood, an outdoor and lifestyle
clothing store known as much for its prod-
ucts as its customer service.
What we are really known for more than
anything is our customer service. We have
strong relationships and because of that,
we have some long-term customers. We
sell a product that may be somewhat
unique, but what separates us from every-
one else is the way we treat our customers.
We spend a lot of time merchandising and
making our store look nice, and we get tons
of people who come down just to hang
out, says Warren Murray, co-owner of
Stream n Wood.
Stream n Wood, a retailer of outdoor
equipment and lifestyle clothing, is located
at 135 17th Street North, Brandon. What
started out as a small, 800-square-foot
dream by Murray and his business partner
Lavern Popple in downtown Brandon soon
turned into a reality with their 9,000-
square-foot shop off of 18th street.
We were fresh out of university and we
both knew we had some entrepreneurial
spirit in us. We were both outdoor-oriented;
we like to do stuff outdoors like cycling,
camping, canoeing, that sort of thing. That
was the start, says Murray.
The store soon went from an outdoor-fo-
cused shop to more of a lifestyle one and
the change has proved to be quite suc-
cessful as their current sales total is over
$1.5 million, up from a mere $200,000 their
first year. Stream n Wood carries clothing
brands like The North Face, Helly Hansen
and Lol; bikes from Giant and Specialized;
By Shayna Wiwierski
LIFESTYLE PEOPLE
Stream n Wood is Still
Riding Strong After 26 Years
Roland/Weir
Realty & Appraisal
Complete Property Appraisal Services
Ph.: (204) 727-7100
Fax: (204) 727-1563
weir1@mts.net
Unit 30A - 1015 26th Street, Brandon, Manitoba R7B 2B9
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skis and snowboards from K2; Old Town ca-
noes and kayaks, and so much more.
In Brandon there was nothing catering
to everyday clothing in a better brand. You
had your general stores like Wal-Mart, and
mens and womens dress shops, but there
was nothing that people would wear every
day. Our store grew from suggestions from
customers for clothing and now, most of
our clothes are bought by ladies. We started
off as a hard-core camping clothing outfit-
ter but we dont do that anymore; we are
more casual now.
The store may be a huge success cur-
rently, but because of the recent flood that
hit Brandon, Murray and Popple were
forced to close the store down for three
weeks, which really impacted their sales
especially so since that same three weeks
are also their busiest time in the summer.
It was a large hit for us, but being 26-
years-old, we were able to weather it. We
heard a lot from customers. Some found us
when we were moved out [Stream n Wood
sold their bikes in the parking lot of the old
Murray Chev Olds dealership] but when we
moved back in, we received lots of notes
from people; lots of appreciation for what
we do, says Murray, who insists that the re-
lationship he has with his customers is the
foundation for what the store is today. I
look at our mailing list of people and we
have 4,000 to 5,000 customers with whom
we stay in regular contact through email.
Tons of repeat business; we thrive on it. Ob-
viously people are coming back to see us.
And its not just the customers that make
the store special, its also the staff. Stream
n Wood currently has nine full-time em-
ployees including Murray and Popple as
well as a number of part-time employees.
We have great staff. We have had some
long-term staff and a there is a great group
with us. Its the number one asset of our
store, says Murray, who also gives some
credit to his business partner.
Im still with the same partner after 26
years, its a rarity in business sometimes.
FLOORING
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Many businesses develop innovative ways to overcome everyday
problems, but did you know that some of your solutions could
qualify as research and development (R&D) and be eligible for a 35
per cent refund from the Canada Revenue Agency? The Scientific
Research and Experimental Development (SR&ED) Investment Tax
Credit Program provides cash incentives to Canadian businesses
of all sizes and in all sectors to conduct R&D that leads to new or
improved products or processes.
For many people, R&D conjures up images of scientists in lab
coats but the SR&ED program applies to a great deal more. Many
people dont believe they will qualify, and as a result, its estimated
that less than 15 per cent of the businesses that qualify apply for
these benefits.
A wide range of activities are eligible for full or partial SR&ED
credits. These activities may involve:
Developing a new process or improving an existing process to
make it faster, more efficient, more precise, more economical, or
more environmentally friendly.
Creating a new product, or enhancing an existing product by
resolving a technical challenge. These challenges may relate to
longevity, robustness, corrosion resistance, dielectric strength,
or other functional-related specifications.
With over $4 billion a year in funding, the SR&ED program is the
largest single source of federal government funding for industrial
research and development. But to take full advantage of these
funding opportunities and the multitude of available provincial
incentives, its important that you work with professionals who
have the knowledge and experience to help you get the most
from the program. My background is as a professional engineer
and I work closely with Meyers Norris Pennys (MNP) SR&ED team
which consists of accountants and tax specialists. Together, we
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At MNP, we understand
the power of community.
Like the Chamber of Commerce, MNP is committed
to promoting a vibrant economic community in
Brandon by helping local businesses succeed. We
have been working with the Brandon business
community for more than 65 years, assisting owner-
managers reach their business and personal goals.
Its knowing your vision, your business and you.
To nd out how MNP can help you, contact
Jeff Cristall, FCA Regional Managing Partner
at 204.727.0661.
ACCOUNTING CONSULTING TAX
204.727.0661 Brandon mnp.ca
MNP is proud to support the Brandon Chamber of Commerce. o suppor t oud pr MNP is

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can consult with you at any stage of the process to learn more
about your business and identify potential SR&ED opportunities.
These include helping you:
Identify Eligible SR&ED projects. SR&ED is defined in any of
three categories: basic research, applied research, and experi-
mental development. MNPs advisors can help you determine
which projects and related costs qualify.
Develop Accurate Project Descriptions. Capturing all the in-
formation you need when preparing your SR&ED claim can be a
time-consuming process. A MNP advisor can assist you by devel-
oping sound technical descriptions of your SR&ED activities and
preparing any necessary returns and documentation to support
the financial review.
Review your SR&ED claims. If you prefer to prepare your own
claims, MNP can review your technical descriptions and financial
information to confirm they are complete and that all eligible ac-
tivities have been identified.
Train your Team. MNP can provide your staff with valuable in-
formation on how to identify eligible projects and activities, pre-
pare technical reports, and set up a control system for filing SR&ED
reports and supporting financial data.
Participate in CRA Reviews. Having your claim reviewed by
the Canada Revenue Agency can be stressful. A MNP advisor will
be there to help you prepare for meetings and provide support
during discussions.
Strategic Tax Planning. SR&ED tax credits can have a signifi-
cant impact on your bottom line, making accurate and compre-
hensive tax planning especially critical.
The potential savings through SR&ED tax credits can have a
measurable impact on your bottom line. If you think you might
be eligible, its well worth investigating.
MNPs SR&ED team work closely with a wide range of businesses to
help them identify SR&ED opportunities and maximize the value of
their claims. To find out what MNP can do for you, contact Shawn
de Delley, CA, Regional Tax Leader with MNP at (204) 571-7672 or
shawn.dedelley@mnp.ca.
Many businesses dont
realize that their current
research and development
expenses may be eligible for
a 35 per cent refund from
the Canada Revenue Agency.
BRANDON Continued support for the redevelopment of the
Assiniboine Community College (ACC) North Hill campus took an-
other step forward with a $5 million investment towards campus
infrastructure renewal and planning, Advanced Education and Lit-
eracy Minister Erin Selby announced on June 15, 2011. This brings
the total provincial funding in the new campus to over $57 mil-
lion.
The relocation of ACC is a vision of future prosperity for this
learning institution which is an integral part of western Manitoba,
offering some of the very best post-secondary training in the
province, said Selby. Our government is proud to have supported
this state-of-the-art facility from the very beginning.
The campus infrastructure renewal includes improvements to
roads, parking, bus routes, outdoor lighting, security, direction
signage, and underground services such as sewer and water.
Much of the infrastructure at the North Hill campus dates back
to the days of the Brandon Mental Health Centre. The improve-
ments announced will allow for current buildings and future cam-
pus developments to operate with new and modern infrastruc-
ture, said Selby, adding the infrastructure planning work will allow
for possible future development of campus facilities such as the
Parklands Building.
The relocation of ACC to the former Brandon Mental Health
Centre at its First Street location began in 2005. This saw the for-
mer nurses residence transformed into the Manitoba Institute of
Culinary Arts which opened in September 2007. The province pro-
vided funding totaling $7.5 million for Phase 1.
Phase 2 saw the creation of the Len Evans Centre for Trades and
Technology (LECTT) at the former Pine Ridge Building with a
provincial investment totaling $46 million.
Since 1999, enrolment at ACC has grown by over 61 per cent to
3,744 students as of the 2009-10 academic year. The recent ex-
pansion of new trades space at the North Hill campus through the
LECTT will further increase this growing enrolment trend at the
college as it has provided room for up to 1,404 students to now
enroll in a trades-based program, an increase of nearly 45 per cent
in trades capacity in Brandon overall.
2011 marks Assiniboine Community Colleges 50th anniversary
of providing high-quality training in Manitoba, said Mark Frison,
president, ACC. This site services plan marks an important step
ACC CAMPUS
REDEVELOPMENT IN
BRANDON TAKES NEXT
STEP FORWARD
Investment Totals over
$57 Million: Selby
The campus infrastructure renewal
includes improvements to roads, parking,
bus routes, outdoor lighting, security,
direction signage, and underground
services such as sewer and water.
Erin Selby, Advanced Education and Literacy
Minister for the Province of Manitoba.
Jason Powers
General Manager
Phone: 204 725 3749
Cell: 204 724 2246
Fax: 204 571 1224
Email: apexjp@wcgwave.ca
1102 Rosser Avenue
Brandon, MB R7A 0L7
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forward in planning for the further devel-
opment of the North Hill campus which
will undoubtedly serve ACC well for the
next 50 years.
The quality of programming being de-
livered at ACC continues to be enhanced
by this relocation and redevelopment, said
Selby. We are providing new opportuni-
ties to train more people to enter our
skilled workforce and giving them that
chance in Westman.
The continued relocation of the campus
will have a focus on energy efficiency and
environmental stewardship, and will set the
stage for future development of sustainable
buildings following the requirements of the
Green Building Policy, Selby said.
Assiniboine Community College North
Hill Campus.
Brandons Career Connections Inc. helps
workers make the right career choice and
assists employers to find the best employ-
ees for the job.
Career Connections Inc. is a non-profit
employment agency governed by a volun-
teer board of directors providing services
for persons with barriers to employment
by helping them to obtain employment in
the community.
The staff works with employers to pro-
vide them with great employees who will
be an asset to their business.
Finding the right career path, and how
to get there, can be one of the hardest
challenges in life. Career Connections of-
fers their services to those in need of a lit-
tle help finding their way to the perfect po-
sition.
Brandon is a great community, says
Dayle Hughson, Marketing director/evalu-
ator with Career Connections. We have
over 300 business partners in the city,
ranging from small business to large com-
panies, such as Maple Leaf Foods and Safe-
way.
Hughson says the organization can have
a case load of 75 to 125 people at any
given time, and in the last five years, 84 per
cent of those placed have stayed six
months or more at the same job.
Thats very good, and its mainly be-
cause businesses have all been very sup-
portive and are willing to give people a
chance.
The process by which Career Connec-
tions assesses an individual's skill levels,
and ultimately determines a selection of
the most suitable jobs for that person, is a
tried and tested method called the Valpar
Pro3000 Assessment. Developed for the
aerospace industry, this system walks a po-
tential employee through various aptitude,
interests, and ability assessments to deter-
mine what career choices a person may
like and may be well suited for.
Career Connections also utilizes this tool
at the high school level in rural school di-
visions to help students learn about po-
tential career paths. The organization re-
cently completed a pilot program in south-
western Manitoba where Grade 10 stu-
dents underwent the vocational assess-
ment, then had the curriculum tailored to
the career best suited to their interests and
aptitudes. This also helped determine what
future education they might need and
work experience placements were used to
develop some of the skills required for that
field.
FINDING GREAT EMPLOYEES
Career Connections Inc.
Dayle Hughson, marketing director/
evaluator with Career Connections
(left) doing an assessment with
Christine Cameron.
Hughson says a future goal of Career
Connections is to provide more of these
assessment services to Manitobas aborig-
inal population.
There seems to be a higher rate of abo-
riginal students not finishing high school,
so wed like to catch them early on and do
some career planning so they graduate
and dont have to finish their Grade 12
later on through an Adult Education set-
ting, she states.
The organization has a mobile unit that
travels all across Manitoba and Sas -
katchewan to help with assessments in
rural areas that may not have easy access
to these types of services.
Ive been as far north as Thompson and
as far west as Weyburn, Saskatchewan,
says Hughson.
She adds theyd also like to expand their
pre-employment training services and
offer training in such areas as Driver Train-
ing, Customer Service, Interview Skills, and
the use of Assistive Technology in the
workplace.
We try and offer a broad spectrum ap-
proach, covering a persons whole life, she
explains. We want to help in any way we
can so people can pursue their desired ca-
reer path and employers can find great
employees.
The process by which Career Connections assesses an individual's skill levels, and
ultimately determines a selection of the most suitable jobs for that person,
is a tried and tested method called the Valpar Pro3000 Assessment.
YOUR SOURCE FOR QUALITY EMPLOYEES
710-3rd Street | Brandon, Manitoba | R7A 3C8
P: (204) 728-9594 | F: (204) 725-0105
E-mail: wwinmill@cciwestman.ca
Please support the
advertisers who help make
this publication possible.
Index to Advertisers

A COMPANY AT WORK
BUILDING EMPLOYEES & OWNERS
Cando prides itself in providing the
opportunity for its people to build a
career with the company while beneting
from the advantages of ownership.
Candos diverse business design offers
numerous prospective career paths for
people throughout Canada and the
US. The employee ownership program
gives employees an additional benet
for the work they perform. The program
has been in place since 1996 and is
accessible to all Cando employees.
WWW.CANDOLTD.COM

DD
Accel Towing & Transport Ltd. 21
Allen Leigh Security & Communications Ltd. 24
Alternative Landscaping Ltd. 36
Altus Geomatics Manitoba 11
Apex Facility Services 39
Assiniboine Community College 25
Atom-Jet Group 22
Behlen Industries LP 10
Benmarks Sound Reinforcement & Audio Visual 8
Blue Moon Water 12
Brandon Bus Lines 27
Brandon Economic Development IFC
Brandon First 34
Brandon University OBC
Brandon Wheat Kings 16
Burns Maendel Consulting Engineers Ltd. 27
C.M.S. Services Inc. 28
Canada Moving 6
Canadian Linen & Uniform Service 19
Cando Contracting Ltd. 38
Canexus Corporation 35
Career Connections Inc. 26
Cellular Communications Plus Ltd. 13
Crane Steel Structures General Contrators 20
Dick Agencies Insurance Brokers 26
Farm Credit Canada 39
Giant Tiger #410 11
Guild Insurance Brokers Inc. 8
Harvest Salvage Co. Ltd. 27
Hurl's Food Mart 39
J & M Industries Ltd. 29
JRL Flooring 35
Jani King 6
Juggernaut Computers 27
Kelleher Cosmetic & Vein Treatment Clinic 8
Lady of the Lake Shop & Cafe 27
Lakeview Inns & Suites 24
Liberty Tax Service 27
Manitoba Entrepreneurship Training & Trade 39
Manitoba Public Insurance 9
Maple Leaf Foods Inc. 8
Mazer Group 12
McCallum Jewellers 18
McMunn & Yates Building Supplies 11
Mercedes-Benz Winnipeg 31
Meyers Norris Penny LLP 37
Minute Muer & Brake 19
MyITsource.ca MTS Connect Corral Centre 23
Myphone.ca 7
NRGTeleresources 28
Paddock Drilling Ltd. 29
Persnickety Furniture Renishers 28
Prairie Coach Charter Services Ltd. 19
Precision Toyota Ltd. 12
Progressive Sanitation 12
Roland Weir Appraisal Associates 34
TELECO Supply Co./ Rogers Communications 33
The Group Insurance Guy 19
Union Shoes 30
Vanguard Credit Union 15
Viscount Gort Hotel 13
Workers Compensation Board of Manitoba 17
West Fit Physiotherapy & Sports Injury Clinic 19
Westoba Credit Union Ltd. 19
Wheat City Roong Ltd. 25
Zenith Paving Ltd. 36
7/cc ooev/
//c decv/tcv
/e /c/ocd
~/c //t
o/tc/te oet/c.
For help building your bottom line, visit us today.
Whether youre an entrepreneur or a business owner, well help
you access programs and services including business consulting,
entrepreneurial workshops and training, nancing programs,
self-help business publications and much, much more.
Contact us:
Manitoba Entrepreneurship, Training and Trade
Small Business Development & Canada/Manitoba Business Service Centre
Room 131, 340-9th Street, Brandon, Manitoba R7A 6C2
Phone: 204-726-6250
l
Fax: 204-726-6403
manitoba.ca/business
l
canadabusiness.mb.ca
Small Business.
Big Priority.
Call the office nearest you:
Wherever youfind Canadian
agriculture, youll find FCC
Brandon
Portage la Prairie
Dauphin
Swan River
Neepawa
Virden
1-800-337-3232
www.fcc.ca
Channing Smendziuk,
1st year, Psychology
DJ McCharles,
1st year, Physical Education

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