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Enterprise Data Center

Design and Methodology

RobSnevely

Sun Microsystems, Inc.


901 San Antonio Road
Palo Alto, CA 94303-4900 USA
650 960-1300 Fax 650 969-9131

Part No. 816-2765-10


December 2001, Revision 01

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Acknowledgments

Many thanks to David Yeater of International Consulting Group who took on the
herculean challenge of making sure that the jumble of knowledge in my brain
actually came out in a form readable by humans. Also thanks to Amr Y. Eissa of
International Consulting Group.

To my review team: Elizabeth Purcell, Lisa Elser, Nam Cho, and Adrian Cockcroft,
thank you for all your comments, criticisms, and suggestions that made this a better
book. I am proud to have worked with all of you, and prouder still to call you all
friends.

Special thanks to the Sun BluePrints Technical Publications Manager, Barb Jugo.
Without her work and support, this book would never have been published.

Thanks to Gabe Camarillo for his work on the illustrations and photos and ensuring
that they all met Sun style guidelines.

Thanks to Julie Snow for all of her effort and help to make sure this book met the
required editorial and style guidelines.

Ken Marschall, Rich Carlson, and Gary Beck, a.k.a. “The Management,” thanks for
all of your support and for having the chutzpeh to back this project, even in tough
economic times.

Many thanks to Les Leong and the entire staff of Sun’s Enterprise Technology Center
in Palo Alto, California, not only for helping me take theoretical ideas and test their
effectiveness in the real world, but also for putting up with the cursing and shouting
emanating from my office when writers block would strike, as it often did.

Thanks to Scott Bange, John Vanoy Moore, Kristin Fitzgerald, and Debra Maloney-
Bolsinger at Jacobs Engineering, and David Pickett, Andy Frichtl, and Dennis
Obritschkewitsch at Interface Engineering for their work on the designs for Sun’s
Enterprise Technology Center in Hillsboro, Oregon.

I also want to thank the hundreds of Sun customers, system engineers, and sales
reps I have been fortunate enough to talk to over the last four years. Your comments
and questions about using Sun systems in data centers have provided much “food
for thought” on how and why a data center should be designed.

iii
This book is dedicated to four people who have had a profound impact on me.

Scott Holmes: You taught me to believe in myself.

Merle Long: You showed me that you have to be who you are.

Gianni Versace: You made me realize that design is art.

Joey Ramone: You demonstrated the courage that is needed when taking something
in a bold new direction.

For everything that you four have given me, I thank you.

This book is dedicated to you guys.

To my two best friends, Allisa Mello and Linda Schneider, thank you so very much
for all of your support and encouragement. No one could ever have better friends
than you two.

To Marcelline Love, who made the lousiest of days I had writing this book, better. A
very heart-felt thank you.

Thanks to Jeff Chen for his support and more importantly, the runs to Del Taco for
needed caloric intake.

Thanks to Coca-Cola for Diet Coke and Starbucks Coffee for the venti mocha.
Without your caffeine this book would not have been possible. Also thanks to Del
Taco for the best fast-food green burritos and hot sauce on the planet.

Finally, thanks must go to Namco for “Soul Caliber,” and Activision and Neversoft
for “Tony Hawk’s Pro Skater 3,” two awesome video games which provided some
much need distraction.

iv Enterprise Data Center Design and Methodology


Contents

Acknowledgments iii

Preface xvii
Sun BluePrints Program xviii
Who Should Use This Book xix
Before You Read This Book xix
How This Book Is Organized xix
Ordering Sun Documents xxi
Accessing Sun Documentation Online xxi
Typographic Conventions xxii
Shell Prompts in Command Examples xxii

1. Data Center Design Philosophy 1


Look Forward by Looking Back 1
A Modern Pantheon 3
Fundamentals of the Philosophy 3
Keep the Design as Simple as Possible 4
Design for Flexibility 4
Design for Scalability 5
Use a Modular Design 5
Keep Your Sanity 5
Top Ten Data Center Design Guidelines 6

2. Data Center Design Criteria 7


Scope, Budget, and Criteria 7
Project Scope 8
Budget 8

Contents v
Build Budget and Run Budget 10
Criteria 10
Using Rack Location Units 12
System Availability Profiles 13
Insurance and Local Building Codes 15
Determining the Viability of the Project 16

3. Designing a Data Center 17


Design Process 17
Design Drawings 19
Designing for Data Center Capacities 20
Data Center Structural Layout 21
Structural Considerations 22
Raised Floor 23
Aisles and Other Necessary Open Space 23
Command Center 24
Data Center Support Systems 25
Space and Weight 26
Power Requirements 26
HVAC and Air Flow Requirements 26
Network Cabling 27
Planned Redundancies 27
Physical and Logical Security 28
Physical Access Restrictions 28
Logical Access Restrictions 29
System Monitoring 29
Remote Systems Management 30
Planning for Possible Expansion 31

4. Determining Data Center Capacities 33


Data Center Capacities 34
Purpose of Rack Location Units 35
Data Center Evolution 36
Determining Criteria for RLUs 38
Power 39
Cooling 39
Bandwidth 41
Weight 41
Physical Space 43

vi Enterprise Data Center Design and Methodology


Functional Capacity 43
Creating RLU Definitions 44
Using RLUs to Determine In-Feed Capacities 46
Planning for Equipment Layout 48

5. Site Selection 51
Geographic Location 52
Natural Hazards 52
Man-Made Hazards 54
Emergency Services and Vehicle Access 55
Utilities 55
Data Center Site Selection 56
Retrofitting an Existing Site 56
Security 57
Access 58
Raised Flooring 58
Isolation From Contaminants 59
Risk of Leaks 59
Environmental Controls 59
Room for Expansion 60
General Site Considerations 60
Geographic and District Criteria 60
Data Center Area Criteria 61

6. Implementing a Raised Floor 63


Anatomy of a Raised Floor 63
Floor Height 64
Support Grid 64
Floor Tiles 65
Plenum 67
Wireways and Outlets 67
Cable Trays 68
Placement of Wireways and Cable Trays 69
Routing Wires and Cables 71
Ramps and Lifts 72
Floor Load Capacity 73
Air Flow and Pressure 74
Pressure Leak Detection 76
Fire Rating 76

Contents vii
Local Building Code 76

7. Power Distribution 77
Power Distribution System Design 77
Assessing Power Requirements 78
Multiple Utility Feeds 79
Uninterruptible Power Supply 80
Backup Power Generators 81
Sharing Breakers 81
Maintenance Bypass 82
Installation and Placement 82
Grounding and Bonding 83
Compliance With the NEC 84
Equipment Grounding Conductor Impedance 85
Signal Reference Grid 86
Recommended Practices 87
Input Power Quality 88
Power Conditioning Technology 89
Harmonic Content 90
Voltage Spikes 90
Lightning Protection 90
Emergency Power Control 91
Wiring and Cabling 92
Higher Amps and Single-Phase or Three-Phase 92
Power Distribution Units 94
Electromagnetic Compatibility 96
Electrostatic Discharge 96
Site Power Analyses 97

8. HVAC and Other Environmental Controls 99


Reasons for Environmental Control 100
Temperature Requirements 101
Relative Humidity 101
Corrosion 103
Electrostatic Discharge 103
Air Conditioning Systems 103
Chilled Liquid Systems 104
Dry Conditioning Systems 105
Planning Air Circulation 105

viii Enterprise Data Center Design and Methodology


Downward Flow System 106
Overhead Air Handlers 107
Centralized Air Handling 107
Placement of HVAC Units 108
Humidification Systems 110
Monitoring Temperature and RH Levels 111
Monitoring System 111
Air Conditioner and Humidifier Set-Points 112
Mechanical Support Systems 113
Air Distribution 114
Tile Placement and Air Flow 115
Hardware Rack Placement 117
Subfloor Pressure Differential 120
Supply Air Plenum Integrity 121
Vapor Barrier Design and Conditions 122

9. Network Cabling Infrastructure 123


Creating a Network Cabling Infrastructure 123
Determining Connectivity Requirements 124
Modular Design 124
Hierarchy of the Network Structure 125
Points of Distribution 126
Network Terminal Servers 127
Cross-Patch Ports 127
Sub-Switches 128
Cable Connectors 129
Avoiding Spaghetti 130
Labeling and Color Coding 131
Verification 132

10. Shipping, Receiving, and Staging 133


Loading Dock 134
Shipping and Receiving 135
Staging Area 136
Packing and Unpacking Area 136
Storage 137

11. Avoiding Hazards 139


Types of Hazards 140

Contents ix
Personnel Health and Safety 140
Fire 141
Fire Prevention 141
Physical Barriers 142
Fire Detection Systems 142
Fire Suppression Systems 143
Manual Fire Suppression 144
Flooding 145
Avoiding Leaks 145
Earthquakes 146
Miscellaneous Disasters 146
Security Problems 147
Noise Problems 148

12. Environmental Contaminants 149


Contaminant Types and Sources 150
Gaseous Contaminants 150
Particulate Contaminants 152
Effects of Contaminants 155
Physical Interference 155
Corrosive Failure 155
Short Circuits 155
Thermal Failure 156
Avoiding Contamination 156
Exposure Points 156
Subfloor Void 157
Positive Pressurization and Ventilation 158
Filtration 159
Taking Out the Trash 160
Regularly Scheduled Cleanings 160

13. Codes and Construction 163


Codes 163
The Quagmire of Codes 164
Codes and the Law 166
Who Can Help? 166
Construction Criteria 167
Construction Materials 167
Construction in an Operational Data Center 168

x Enterprise Data Center Design and Methodology


Isolating Construction Activity 168
Preserving Environmental Integrity 168
Pre-Hardware Installation Checklist 168

A. Managing System Configurations 171


Abstract 171
Introduction 172
In the Beginning... 172
Cabling 173
System Installation 174
Solaris JumpStart Software 175
Source Control on the Solaris JumpStart Server 175
Packages 176
Software Patches 177
Firmware and Storage Patches 177
Storage Area Networks 178
List of Things to Remember 178
Conclusions 179

B. Bibliography and References 181


Books 181
Publications 182
Organizations 183
Software 185
Quote Acknowledgments 185

Glossary 187

Index 189

Contents xi
xii Enterprise Data Center Design and Methodology
Figures

FIGURE 1-1 Simple, Clean, Modular Data Center Equipment Room 4


FIGURE 2-1 Availability Profile of the Chekhovian Bank Data Center 14
FIGURE 3-1 Large Scale Design Drawings from the General Contractor or the Project Management
Company 20
FIGURE 3-2 Proper Aisle Space and Non-Continuous Rows 24
FIGURE 3-3 Cipher Lock (Left) and Card Reader (Right) at Restricted Access Doorways 28
FIGURE 4-1 Using Square Footage to Determine Cooling Needs 37
FIGURE 4-2 RLU Criteria 38
FIGURE 4-3 Possible Cooling Dimensions (Within Dotted Lines) of Different Racks 40
FIGURE 5-1 Data Center Before the Walls, Raised Floor, and Equipment Are Installed 56
FIGURE 6-1 A Floor Grid System With Pedestals, Stringers, and Tiles 64
FIGURE 6-2 Perforated Cast Aluminum Floor Tile Set Into the Support Grid 66
FIGURE 6-3 Blueprint Plan of a Raised Floor 68
FIGURE 6-4 Different Layout Plans for Wireways 69
FIGURE 6-5 Neatly Routed Cables (No Spaghetti) 71
FIGURE 6-6 Reduction of Pressure With Distance 74
FIGURE 6-7 Suggested Perforated Tile Placement 75
FIGURE 7-1 Control Panel and Digital Display of a UPS System 80
FIGURE 7-2 Breaker Panel 82
FIGURE 7-3 Blueprint Plan of a Signal Reference Grid 86
FIGURE 7-4 Emergency Power Disconnect and Manual Fire Alarm Pull Station 91
FIGURE 7-5 Disorganized Cabling Under Floor Tiles 92

Figures xiii
FIGURE 7-6 Blueprint Plan of a Standard Electrical Wireway and Outlets Under the Raised Floor 93
FIGURE 7-7 Blueprint Plan of a Power Distribution Unit 95
FIGURE 8-1 HVAC Unit 104
FIGURE 8-2 Upward vs. Downward Air Flow Patterns 107
FIGURE 8-3 Placement of HVAC Units Outside the Data Center Room 109
FIGURE 8-4 HVAC Control Panel and Digital Display 112
FIGURE 8-5 Cooling Towers Waiting to be Connected to an HVAC System 113
FIGURE 8-6 Cooling Short Cycle Air Flow Patterns 116
FIGURE 8-7 Suggested Front-to-Front Hardware Configuration 118
FIGURE 8-8 Alternate Front-to-Back Hardware Configuration 119
FIGURE 8-9 Cycling Warm Air Through a Return Plenum in the Ceiling 120
FIGURE 9-1 Hierarchy of Network Devices 125
FIGURE 9-2 Cross-Patch Ports 128
FIGURE 9-3 Network Cable Connectors 129
FIGURE 9-4 Spaghetti on the Floor 130
FIGURE 9-5 Labeling on a Patch Panel 131
FIGURE 10-1 Loading Docks With a Large Area in Which Trucks Can Easily Maneuver 134
FIGURE 10-2 Outdoor Storage Sheds 137
FIGURE 11-1 Fire Extinguisher With a Highly Visible Sign 145
FIGURE 11-2 Trap Between the Data Center and Outside Area 147
FIGURE 12-1 Unnecessary Items Stored in the Data Center 154
FIGURE 12-2 Particulate Matter and Junk on the Floor 154
FIGURE 12-3 Unfilled Void Between Data Center Room and Subfloor Plenum 157
FIGURE 12-4 HVAC Filters 159

xiv Enterprise Data Center Design and Methodology


Tables

TABLE 4-1 Sample RLUs 44


TABLE 4-2 Combining Two RLUs Into a Superset RLU 45
TABLE 4-3 Total In-Feeds for Racks 46
TABLE 7-1 FIPS PUB 94 Tolerances Chart 88
TABLE 8-1 Environmental Requirements 102
TABLE 12-1 Recommended Gas Limits 151
TABLE 12-2 Typical Efficiencies of Various Filters 160

Tables xv
xvi Enterprise Data Center Design and Methodology
Preface

“Omne ignotum pro magnifico.”

- Tacitus

Designing a data center, whether a new facility or retrofitting an existing one, is no


easy, simple task. If you don’t interact with people well, if you can’t communicate
effectively with people who are not in your area of expertise, if you don’t enjoy
solving difficult problems, if you want a simple, stress-free work life, don’t design a
data center!!!

Okay, now that all the loafing cowards have stopped reading, we can start talking
about what this book hopes to accomplish.

This book attempts to walk you through the design process and offers a method that
can be used to create a design that meets the requirements of your data center. This
book is not a book of designs. It is a tool to work through your requirements and
find solutions to create the best design for those requirements.

Early in my career as a system administrator, someone said to me, “Data centers are
black magic. They are not understandable or discernible by mere mortals.” I can’t
print my response to that person, but that brief confrontational conversation stuck in
my brain. I can tell you, designing data centers isn’t “black magic.” A data center is
a complex and interdependent environment, however, it can be broken down into
smaller, more manageable pieces. Methodologies can be used that make designing
data centers understandable and discernible by mere mortals. To that person many
years ago who tried to tell me otherwise, I have this to say: “You were wrong, and
this book proves it!”

Over the years, I’ve worked in a number of different data centers, and in that time
I’ve had the opportunity to talk to many of Sun’s customers about their centers and
take tours through them. What I repeatedly found, with very few exceptions, was
that there was no overall design methodology used when planning these centers. If
there was a methodology, it usually came out of overcoming one or two problems
that had bitten these people in previous data centers. Sometimes the problem areas
were so over-designed that it forced other design areas to suffer.

Preface xvii
Often, the people who designed the space had never worked in data center
environments. They typically designed commercial spaces like offices and
warehouses and they used one basic method or formula for the design criteria: watts
per square foot. This method assumes that the equipment load across the entire space
is uniform. In every data center I have seen, the equipment load has never been
uniform. Add to this that all of the pieces that make up a data center (power,
cooling, floor load, connectivity, etc.) are all interrelated and dependent on each
other. It became very clear that this old method of watts per square foot was not an
effective or efficient design method. A better method that could address these issues
was needed.

When I started trying to create this new design methodology, I looked to other
sources of design for information and inspiration, what Shakespeare would have
probably referred to as muses. These run the gamut from classical antiquity to
modern pop culture, and from artists and philosophers to fashion designers and
punk rock musicians. At the beginning of every chapter in this book is a quote from
one of these many muses. I hope that they can help provide you with similar
inspiration, or better still, help you find your own muses.

So, just what does “Omne ignotum, pro magnifico” mean? It translates as
“Everything unknown is taken for magnificent.” It means “Everything is
commonplace by explanation.” With information, reason, inspiration, and hard
work, many things, including designing a data center, are understandable and
doable.

So let’s get started! Or, to borrow a phrase from my Southern California


Skateboarder’s Lexicon, “Let’s get radical!”

Sun BluePrints Program


The mission of the Sun BluePrints Program is to empower Sun's customers with the
technical knowledge required to implement reliable, extensible, and secure
information systems within the datacenter using Sun products. This program
provides a framework to identify, develop, and distribute best practices information
that applies across the Sun product lines. Experts in technical subjects in various
areas contribute to the program and focus on the scope and usefulness of the
information.

The Sun BluePrints Program includes books, guides, and online articles. Through
these vehicles, Sun can provide guidance, installation and implementation
experiences, real-life scenarios, and late-breaking technical information.

xviii Enterprise Data Center Design and Methodology


The monthly electronic magazine, Sun BluePrints OnLine, is located on the Web at
http://www.sun.com/blueprints. To be notified about updates to the Sun
BluePrints Program, please register yourself on this site.

Who Should Use This Book


This book is primarily intended for readers with varying degrees of experience or
knowledge of data center technology. It is written for System and Network
Administrators, MIS/IT managers, Operations staff, and Information Technology
executives who would like a complete overview of the data center design process.

Before You Read This Book


You should be familiar with the basic administration and maintenance functions of a
data center.

How This Book Is Organized


This book contains the following chapters and appendixes.

Chapter 1, “Data Center Design Philosophy,” presents the author’s philosophy of


designing a data center sanely and efficiently, including the top ten guidelines.

Chapter 2, “Data Center Design Criteria,” discusses the primary criteria of data
center design including project scope, budget, availability profiles, insurance,
building code, and determining the viability of the project.

Chapter 3, “Designing a Data Center,” discusses the basic design process, the key
players, the method of designing for data center capacities, determining the
structural layout and support systems, networking, redundancy, security,
monitoring, and system health.

Chapter 4, “Determining Data Center Capacities,” could be considered the heart of


the book. It describes the use of rack location units (RLUs) to determine the best
design for the data center. It bases the design on the data center and equipment

Preface xix
capacities rather than on electrical needs and square footage. It will take you
through the planning stages and explain how to create RLU definitions in the early
design stages.

Chapter 5, “Site Selection,” examines locating the data center in either an existing
location or a build-to-suit situation. It takes an in-depth look at budget, access,
security, capacity, environmental restrictions, and numerous other details to consider
in selecting the best location.

Chapter 6, “Implementing a Raised Floor,” describes the several purposes of a raised


floor system, the benefits of using this system over other systems, and goes into
important structural details such as the support grid, tile construction, and load
capabilities. It also covers the use of the subfloor space for air flow and cable
routing.

Chapter 7, “Power Distribution,” examines all aspects of the data center’s power
requirements and support systems. It covers assessing power needs, safety,
redundancy, backup power systems, grounding and bonding, the signal reference
grid, wiring and cabling, power quality, avoiding electromagnetic and electrostatic
problems, and the optional use of power distribution units.

Chapter 8, “HVAC and Other Environmental Controls,” takes you through the entire
data center air flow and cooling system from HVAC units to the external support
systems. It discusses the problems inherent in cooling a data center and how to
remedy them. Other aspects are described, such as humidification, temperature and
RH monitoring, mechanical support systems, proper air flow, exchange, pressure,
and quality, and efficient placement of equipment.

Chapter 9, “Network Cabling Infrastructure,” describes various devices and cabling


scenarios for the data center network. It discusses the structure of the network,
network hierarchy and modular design, connectivity between equipment and to the
ISP, proper routing, cable identification, and verification.

Chapter 10, “Shipping, Receiving, and Staging,” describes important but often
overlooked aspects of the data center that should be considered in the initial design
phases. Heavy equipment must be moved in and out of the center and it must go
through packing, unpacking, and setup procedures. This chapter covers aspects of
the loading dock, staging area, and storage areas.

Chapter 11, “Avoiding Hazards,” discusses the gamut of natural and man-made
hazards including fire, earthquake, flooding, and noise. It also discusses human
safety and avoiding unauthorized access.

Chapter 12, “Environmental Contaminants,” describes many of the contaminants


that can cause operator health problems and compromise the operations of data
center equipment. The different types of contaminants are discussed, how they can
adversely affect operations, and how to avoid them. Solutions include positive
pressurization and quality filtration.

xx Enterprise Data Center Design and Methodology


Chapter 13, “Codes and Construction,” discusses the convoluted topic of codes and
their many incarnations, and gives some basic construction criteria.

Appendix A, “Managing System Configurations,” A reprint of the October 2001


SuperG paper by Elizabeth Purcell. This paper examines the challanges of accurate
system configuration managment including configuration management for software
revisions, network interfaces, storage subsystems, firmware, and patches.

Appendix B, “Bibliography and References,” lists books, other technical


documentation, organizations, and software.

The Glossary is a list of terms and acronyms used frequently in the course of
discussing data centers.

Ordering Sun Documents


The SunDocsSM program provides more than 250 manuals from Sun Microsystems,
Inc. If you live in the United States, Canada, Europe, or Japan, you can purchase
documentation sets or individual manuals through this program.

Accessing Sun Documentation Online


The docs.sun.com Web site enables you to access Sun technical documentation
online. You can browse the docs.sun.com archive or search for a specific book title
or subject. The URL is http://docs.sun.com/.

Preface xxi
Typographic Conventions
The following table describes the typographic changes used in this book.

Typeface or
Symbol Meaning Example

AaBbCc123 The names of commands, files, Edit your .login file.


and directories; on-screen Use ls -a to list all files.
computer output machine_name% You have mail.

AaBbCc123 What you type, contrasted with machine_name% su


on-screen computer output Password:
AaBbCc123 Command-line placeholder: To delete a file, type rm filename.
replace with a real name or
value
AaBbCc123 Book titles, new words or Read Chapter 6 in User’s Guide. These
terms, or words to be are called class options.
emphasized You must be root to do this.

Shell Prompts in Command Examples


The following table shows the default system prompt and superuser prompt for the
C shell, Bourne shell, and Korn shell.

Shell Prompt

C shell prompt machine_name%


C shell superuser prompt machine_name#
Bourne shell and Korn shell $
prompt
Bourne shell and Korn shell #
superuser prompt

xxii Enterprise Data Center Design and Methodology


CHAPTER 1

Data Center Design Philosophy

“Form follows function.”

- Louis Henri Sullivan

The detailed process of data center design appears on the outset to be a purely
mechanical process involving the layout of the area, computations to determine
equipment capacities, and innumerable other engineering details. They are, of
course, essential to the design and creation of a data center, however, the mechanics
alone do not a data center make. The use of pure mechanics rarely creates anything
that is useful, except perhaps by chance.

There are, in fact, some philosophical guidelines that should be kept in mind during
the data center design process. These are based on the relatively short history of
designing and building practical data centers, but are also based on design concepts
going way back. This chapter looks at some of these philosophies.

This chapter contains the following sections:


■ “Look Forward by Looking Back”
■ “A Modern Pantheon”
■ “Fundamentals of the Philosophy”
■ “Top Ten Data Center Design Guidelines”

Look Forward by Looking Back


The idea that technology is relatively new, that it arose within the last fifty to one
hundred years, is a common misconception. There have been great advances,
particularly in the electronic age, but the truth of the matter is that technology has
been around since human beings began bashing rock against rock.

1
One of the most interesting things about design is that it draws from many sources.
Paintings by Raphael and Botticelli in the Renaissance were dependent on the
mathematics of perspective geometry developed more than a millennia and a half
before either were born. They also drew on the language and form of classical
architecture and Greco-Roman mythology to provide settings for many of their
works. Raphael and Botticelli created works that had never been seen before, but
they could not have done this without the groundwork that had been set down in
the previous centuries.

Look back to the most prolific designers and engineers in the history of western
civilization: The Romans. Roman advances in design and technology are still with us
today. If you cross a bridge to get to work, or take the subway, or walk down the
street to get a latte, chances are you are doing so using elements of Roman design
and technology. These elements are the arch and concrete.

When entering the Pantheon in Rome, most people probably don’t remark, “What a
great use of the arch!” and “That dome is a single concrete structure.” However,
without the modular design of the arch and the invention of concrete, the Roman
Pantheon could not have been built.

The Romans understood that the arch, by design, had strength and the ability to
transfer load from its center down to its base. They had used the arch in modular
and linear ways to build bridges and carry water for their water systems. But in the
Pantheon, the modularity of the arch realized its true potential. Spin an arch at its
center point and you create a dome. This means that across any point in the span
you have the strength of the arch. Also, they had found that concrete could be used
to bond all of these arches together as a single dome. Concrete allowed this dome
structure to scale beyond any other dome of its time. It would take eighteen
centuries for technology to advance to the point where a larger dome than that of the
Pantheon could be built.

What does the architecture of ancient Rome have to do with data centers? The
physical architecture itself has little in common with data centers, but the design
philosophy of this architecture does. In both cases, new ideas on how to construct
things were needed. In both cases, using the existing design philosophies of the
time, “post and lintel” for ancient Rome, and “watts per square foot” for data
centers, would not scale to new requirements. It is this idea, the design philosophy
of modular, scalable units, that is critical to meet the requirements of today’s data
centers and, more importantly, the data centers of the future.

2 Enterprise Data Center Design and Methodology


A Modern Pantheon
A modern data center still shares many aspects with ancient architecture,
structurally and in service. The form literally follows the function. The purpose of
both the Pantheon and a data center is to provide services. To provide services, its
requirements for continual functioning must be met. This is the design team’s
primary concern. The design of the data center must revolve around the care and
feeding of the service providing equipment.

These functional requirements of the data center are:


■ A place to locate computer, storage, and networking devices safely and securely
■ To provide the power needed to maintain these devices
■ To provide a temperature-controlled environment within the parameters needed
to run these devices
■ To provide connectivity to other devices both inside and outside the data center

In the design philosophy of this book, these needs must be met and in the most
efficient way possible. The efficiency of the data center system relies entirely on the
efficiency of the design. The fundamental principles of a data center philosophy
should be your guiding principles.

The phrase “design philosophy” could have many different meanings. For the
purposes of this book we’ll use the following definition: A design philosophy is the
application of structure to the functional requirements of an object based on a
reasoned set of values.

Fundamentals of the Philosophy


There are five core values that are the foundation of a data center design philosophy:
simplicity, flexibility, scalability, modularity, and sanity. The last one might give you
pause, but if you’ve had previous experience in designing data centers, it makes
perfect sense.

Design decisions should always be made with consideration to these values.

Chapter 1 Data Center Design Philosophy 3


Keep the Design as Simple as Possible
A simple data center design is easier to understand and manage. A basic design
makes it simple to do the best work and more difficult to do sloppy work. For
example, if you label everything—network ports, power outlets, cables, circuit
breakers, their location on the floor—there is no guess work involved. When people
set up a machine, they gain the advantage of knowing ahead of time where the
machine goes and where everything on that machine should be plugged in. It is also
simpler to verify that the work was done correctly. Since the locations of all of the
connections to the machine are pre-labeled and documented, it is simple to record
the information for later use, should the machine develop a problem.

FIGURE 1-1 Simple, Clean, Modular Data Center Equipment Room

Design for Flexibility


Nobody knows where technology will be in five years, but it is a good guess that
there will be some major changes. Making sure that the design is flexible and easily
upgradable is critical to a successful long-term design.

Part of flexibility is making the design cost-effective. Every design decision has an
impact on the budget. Designing a cost effective data center is greatly dependent on
the mission of the center. One company might be planning a data center for mission
critical applications, another for testing large-scale configurations that will go into a
mission critical data center. For the first company, full backup generators to drive the

4 Enterprise Data Center Design and Methodology


entire electrical load of the data center might be a cost-effective solution. For the
second company, a UPS with a 20-minute battery life might be sufficient. Why the
difference? If the data center in the first case goes down, it could cost the company
two million dollars a minute. Spending five million on full backup generators would
be worth the expense to offset the cost of downtime. In the second case, the cost of
down time might be $10,000 an hour. It would take 500 hours of unplanned
downtime to recoup the initial cost of five million dollars of backup generators.

Design for Scalability


The design should work equally well for a 2,000, 20,000, or 2,000,000 square foot
data center. Where a variety of equipment is concerned, the use of watts per square
foot to design a data center does not scale because the needs of individual machines
are not taken into consideration. This book describes the use of rack location units
(RLUs) to design for equipment needs. This system is scalable and can be reverse-
engineered.

Use a Modular Design


Data centers are highly complex things, and complex things can quickly become
unmanageable. Modular design allows you to create highly complex systems from
smaller, more manageable building blocks.

These smaller units are more easily defined and can be more easily replicated. They
can also be defined by even smaller units, and you can take this to whatever level of
granularity necessary to manage the design process. The use of this type of hierarchy
has been present in design since antiquity.

Keep Your Sanity


Designing and building a data center can be very stressful. There are many things
that can, and will, go wrong. Keep your sense of humor. Find ways to enjoy what
you’re doing. Using the other four values to evaluate design decisions should make
the process easier as they give form, order, and ways to measure the value and sense
of the design decisions you’re making. Primarily, they help to eliminate as many
unknowns as possible, and eliminating the unknowns will make the process much
less stressful.

Chapter 1 Data Center Design Philosophy 5


Top Ten Data Center Design Guidelines
The following are the top ten guidelines selected from a great many other
guidelines, many of which are described throughout this book.

1. Plan ahead. You never want to hear “Oops!” in your data center.

2. Keep it simple. Simple designs are easier to support, administer, and use. Set
things up so that when a problem occurs, you can fix it quickly.

3. Be flexible. Technology changes. Upgrades happen.

4. Think modular. Look for modularity as you design. This will help keep things
simple and flexible.

5. Use RLUs, not square feet. Move away from the concept of using square footage
of area to determine capacity. Use RLUs to define capacity and make the data
center scalable.

6. Worry about weight. Servers and storage equipment for data centers are getting
denser and heavier every day. Make sure the load rating for all supporting
structures, particularly for raised floors and ramps, is adequate for current and
future loads.

7. Use aluminum tiles in the raised floor system. Cast aluminum tiles are strong
and will handle increasing weight load requirements better than tiles made of
other materials. Even the perforated and grated aluminum tiles maintain their
strength and allow the passage of cold air to the machines.

8. Label everything. Particularly cabling! It is easy to let this one slip when it seems
as if “there are better things to do.” The time lost in labeling is time gained when
you don’t have to pull up the raised floor system to trace the end of a single cable.
And you will have to trace bad cables!

9. Keep things covered, or bundled, and out of sight. If it can’t be seen, it can’t be
messed with.

10. Hope for the best, plan for the worst. That way, you’re never surprised.

6 Enterprise Data Center Design and Methodology


CHAPTER 2

Data Center Design Criteria

“It is an old maxim of mine that when you have excluded the impossible, whatever remains,
however improbable, must be the truth.”

- Sherlock Holmes, by Sir Arthur Conan Doyle

The criteria for a data center are the requirements that must be met to provide the
system capacities and availability necessary to run the business. Due to the special
circumstances of each facility, it would be difficult to give a comprehensive list of all
criteria involved in data center design. The possibilities are vast, and it isn’t the
intention of this book to give a definitive set of design plans to follow, but rather to
guide you toward your final design by listing and describing the most probable
criteria. The goal of this chapter is to arm you with the knowledge you need to begin
the design process.

This chapter contains the following sections:


■ “Scope, Budget, and Criteria”
■ “System Availability Profiles”
■ “Insurance and Local Building Codes”
■ “Determining the Viability of the Project”

Scope, Budget, and Criteria


An important distinction to make at this point is what really constitutes the elements
of a data center. When we talk about the data center, we are talking about the site,
the Command Center (if one is to be added), the raised floor (if one is to be added),
the network infrastructure (switches, routers, terminal servers, and support
equipment providing the core logical infrastructure), the environmental controls,
and power. Though a data center contains servers and storage system components
(usually contained in racks), these devices are contents of the data center, not part of
the data center. They are transient contents just as DVDs might be considered the

7
transient contents of a DVD player. The data center is more of a permanent fixture,
while the servers and storage systems are movable, adaptable, interchangeable
elements. However, just as the DVD is of no value without the player and the player
is of no value without the DVD, a data center without equipment is an expensive
empty room, and servers with no connection are just expensive paper weights. The
design of the data center must include all of the elements. The essential elements are
called the criteria.

Project Scope
Most often, it is the project scope that determines the data center design. The scope
must be determined based on the company’s data center needs (the desired or
required capacities of the system and network infrastructure), as well as the amount
of money available. The scope of the project could be anything from constructing a
separate building in another state with offices and all the necessary utilities, to
simply a few server and storage devices added to an existing data center. In either
case, those creating the project specifications should be working closely with those
responsible for the budget.

Budget
Designing a data center isn’t just about what the company needs or wants, it’s what
they’re willing to pay for.

Using project scope as a starting point, the criteria for the data center can be loosely
determined, and a comparison between how much this will cost and the budget will
determine the viability of the project. Is there too much money or too little? (Okay, in
theory you could get more money for the data center than you need, but this rarely
happens.) Then the balancing act begins. If there isn’t enough money in the budget
to cover the cost of essential elements, either more money must be allocated, or some
creative modifications must be made to the project scope.

The process for determining a budget, deciding what parts of the data center will
receive what portion of it, and putting together a center based on designated funds
is one of negotiation, trade-offs, compromises, and creativity. Also, there is probably
more than one budget for the data center, and how the money is allocated depends
on numerous factors specific to the company.

Planning a data center is part of larger business considerations, and both designers
and those setting the budget must be flexible. Accountants telling the data center
designers, “Here’s how much you get. Make a data center,” probably won’t work. By
the same token, designers demanding enough money for the ideal data center
probably won’t meet with approval by the accountants. When negotiating for funds,
the best idea is to have several alternative plans.

8 Enterprise Data Center Design and Methodology


Some questions and considerations that must be examined in the beginning might
include:
■ What is the budget for the data center?
■ Are the project scope and the budget a realistic balance?
■ Is there enough money to create an adequate center for the company’s needs?
■ How much do you actually need to create the center?
■ How will funds be distributed? Can funds be redistributed?
■ Factor in running costs, servicing, and maintenance contracts with maintenance
suppliers.
■ Factor in redundancy of power/services/HVAC/UPS.
■ Consider carefully all possible future modifications, upgrades, changes in power
needs, and system additions in the design.

The toughest thing about designing a data center is working within the budget. The
budget will force you to make compromises and you must figure out whether or not
you are making the right compromises. You might be able to cut costs by removing
the backup generators from the budget, but you must weigh the risk of such a
decision. There is the possibility that the data center power might fail and systems
would be out of action without backup power. Every compromise carries a degree of
risk. Do the risks outweigh the cost? Figuring out how to meet the budget is where
your finance people and risk analysts really come into play. Use their expertise. Here
are a few questions you might work out with your finance and risk team.
■ If cost exceeds budget, can anything be removed or replaced with a less expensive
alternative?
■ Are all redundant systems really necessary?
■ How much will projected failures (downtime) cost compared to initial costs for
redundant systems?
■ Is a separate Command Center necessary?
■ Can amortization schedules be stretched from, for example, three years to five
years so there is money available for other needs?
■ Can certain areas be expanded or upgraded later?
■ What is the best time to bring the facility online? In the U.S., amortization doesn’t
begin until you occupy the space. Would it be better to take the amortization hit
this fiscal year or the next?

A final point to consider: As with many aspects of data center design, the money
spent on planning is invariably money well spent. It costs money to build a data
center, and part of that expenditure comes right up front in coming up with a
budget. Money spent on creating an accurate budget can actually save money in the
long run.

Chapter 2 Data Center Design Criteria 9


Build Budget and Run Budget
The build budget is the money allocated to build and bring up the data center. The
previous three sections describe what is covered by the build budget (or budgets, if
separate). But you must also consider the run budget which is the amount of money
allocated for yearly operating costs, maintenance, repair, ISP network connectivity,
service and support agreements on computers, storage and network equipment, and
the cost of electricity. These should be considered as part of the run budget.

Criteria
The most important criteria for a data center can be put into the following
categories:
■ Location (or site)
■ Essential criteria
■ Secondary criteria

Location
It would seem that the site you choose for your data center would be considered one
of the essential criteria. It’s true that where you choose to locate the data center site
(region/building) is important, but this choice is based on many different factors.
For example, a company wants to build a new data center near their corporate
offices in Cleveland, Ohio. To meet project scope on the essential criteria, it is
determined that several million dollars more are needed, just to secure the site
location. Suddenly, building in Cleveland doesn’t seem as critical if a few million
dollars can be saved by locating the building one hundred and sixty miles away in
Milford Center where land prices are much cheaper.

Also, connectivity through the company’s network infrastructure has made it


possible for a data center to be located wherever it is practical and affordable. A data
center can even use multiple locations, if necessary, connecting through the network.
In this way, location is a very flexible and negotiable criteria.

Essential Criteria
There is a hierarchy of essential criteria. All data centers must have the following
four elements in whatever capacities are needed or available. Though they are listed
in order of importance, a data center cannot run without all of them working
interdependently. It is only their values that are negotiable.

10 Enterprise Data Center Design and Methodology


■ Physical capacity. You must have space and weight capacity for equipment, and
therefore, the other three criteria. There must be space for the equipment and the
floor must be able to support the weight. This is a constant.
■ Power. Without power nothing can run. Power is either on or off. Connections to
different parts of the grid and/or utilizing a UPS increases uptime. You must
have physical capacity to have room for power and the equipment that needs
power.
■ Cooling. Without cooling nothing will run for long. This is either on or off,
though redundancy increases uptime. You must have physical capacity and
power to run HVACs.
■ Bandwidth. Without connectivity, the data center is of little value. The type and
amount of bandwidth is device dependent. You must have physical capacity,
power, and cooling to even consider connectivity.

Unless the data center will be used for non-mission-critical operations, the last three
criteria should be designed to be up and running 100 percent of the time.

The use of these elements is non-negotiable, but their values are negotiable.
Consider a decision about power redundancy. A UPS system (batteries that kick in
when the power goes out) is less expensive than creating a power generation plant,
but it has a limited run time. For a mission-critical operation, the 20 minutes of
power a UPS might give you could be insufficient.

Let’s say the UPS costs $1 million, and the power generation plant costs $3.5 million.
The track record of the power company shows that they’re down an average of
15-minutes once a year. For your company, a 15-minute power outage equals two
hours for the outage and recovery time. Two hours of downtime costs the company
$500,000. With a UPS system, there would be no outage because the 20 minutes
afforded by the batteries would easily cover for the 15 minute outage and there
would be no recovery time needed. Therefore, it would take two years to recover the
$1 million dollar cost of the UPS, whereas it would take seven years to recover the
cost of the power generation plant. If the power company has a greater problem
with power outages, the generators make sense. Or relocating to an area with more
dependable power might make more sense.

Secondary Criteria
The essential criteria must be included in the design in whatever values are
available. However, there are invariably other criteria that must be considered, but
they are secondary. The level of importance of secondary criteria is wholly
dependent on the company and project scope. It’s conceivable that the budget could
be trimmed, for example, in fixtures, but it’s likely that you’ll want to budget in
overhead lighting so data center personnel won’t have to work with flashlights held
between their teeth. Still, you can see that some criteria is very flexible.

Chapter 2 Data Center Design Criteria 11


Examples of secondary criteria are:
■ Fixtures such as plumbing and lighting
■ Walls, doors, windows, offices, loading dock
■ All of the miscellaneous hardware, security cameras, card readers, door knobs,
equipment cabinets, etc.
■ Equipment such as forklifts and pallet jacks
■ A Command Center

These will vary depending on whether you’re building a new structure or


retrofitting an old one, but what is key is the negotiating value of these elements.

The equation for the total budget is:


essential criteria + secondary criteria + location = budget

or
budget = essential criteria + secondary criteria + location

Using Rack Location Units


A concept that will help the data center designer considerably in determining the
essential criteria (how much equipment can the center support and what capacities
are necessary to support the equipment) is that of rack location units (RLUs). These
are numbers based on the operating requirements of each rack in the data center. A
rack could be considered to have specific RLU values based on its essential
requirements (power, cooling, etc.) and these numbers could be used in relation to
other devices with the same, or similar, requirements. In a data center with varied
equipment, more than one RLU definition is usually required. For example, all of the
storage racks in one section of the data center might be considered to be all RLU-A
racks, and all the server racks might be considered RLU-B racks.

This is a very important design concept to understand and is covered in greater


detail in Chapter 4, “Determining Data Center Capacities.”

12 Enterprise Data Center Design and Methodology


System Availability Profiles
Companies with lower access considerations (businesses that aren’t open all hours,
such as retail chain stores) might have fewer availability requirements than, for
example, businesses that do national banking, government agencies, and the health
care industry. The availability needs of the data center equipment should be
determined in the project scope. Knowing which devices, or groups of devices, are
mission-critical (needed 24×7×365) and which devices are in any availability level
below mission-critical is important in determining many aspects of data center
design, primarily system redundancies. These include:
■ Device redundancies. The number of backup devices that must be available in
the event of equipment failures.
■ Power redundancies. The number of feeds from different parts of the grid, the
number of UPS systems, etc., that must be installed to make sure these systems
stay running.
■ Cooling redundancies. The number of extra HVAC units that must be available
in the event that one or more units fail.
■ Network redundancies. The amount of network equipment that must be
available in the event of failure. The number of connections to your ISP. The
number of network feeds needed to multiple ISPs in the event that one has a
catastrophic failure.

In most situations, a data center won’t have a single availability profile. Several jobs
could be going on from machine to machine, and some tasks have greater
availability levels than others, some highly critical. Some might need to be highly
available, but are less critical. Determining risk of all the operations is key to making
many design decisions.

Consider the following example. The Chekhovian Bank of Molière decides to


upgrade their computer systems and install a data center to keep up with their
massive transaction needs. When deciding how to outfit the data center, the question
of how available the equipment must be comes up. There are several operations of
the data center and they all have different availability profiles. Historical data of the
company’s operations and general trends help to determine the availability profile of
their machines.

Chapter 2 Data Center Design Criteria 13


The following graph shows the Chekhovian Bank’s projected availability profile.

Securities/Equity Trading
Community Service Community Service
ATM Transactions Home Loans Notification
100%

Availability Level

50%

0%

3am 6am 12pm 6pm 12am 3am

FIGURE 2-1 Availability Profile of the Chekhovian Bank Data Center

Here is an analysis of the this profile:


■ ATM transactions which are highly utilized (mission-critical) must be available
around the clock. Redundant systems are essential.
■ Security and equities trading must be constantly available during business hours
(mission-critical) and moderately available the remaining parts of the day.
Redundant systems are essential.
■ Home loans are important but some occasional downtime won’t be disastrous.
Redundancy is a good idea, though this is where corners can be cut.
■ The Community Services Web site should be up and running around-the-clock so
people can access the information, but this is a non-critical service and some
downtime won’t hurt. Redundancy is probably not worthwhile.
■ The Community Services email mailers are sent only once a week in the evening
and, though important, it won’t hurt the company if the mailers go out late on
occasion. No redundancy is required.

Risk-assessment analysts are hired to look at each part of the profile to determine the
cost of downtime in each area and help decide the best course of action. They
determine that the servers for ATM transactions and equity trading are mission-
critical. The cost of either department going down will cost the bank $500,000 per
minute of down time. Using the RLU model, the data center designer can calculate
that these systems require 200kW of electricity. The cost of a 200kW generator is
$2 million. The cost of a 20-minute UPS for 200kW is $450,000. So, for $2.45 million

14 Enterprise Data Center Design and Methodology


the bank can provide power to its configurations. Since all it would take is a
5-minute outage to lose $2.5 million, a generator and a UPS are considered a viable
expenditure.

The servers for the Home Loan portion of the bank require 100kW of power and the
risk analysts determine that an outage to this department will cost $5,000 per
minute. The cost of a 100kW generator would cost $1 million. A 20 minute UPS for
100kW would be $300,000. The risk analysts also went to the Artaudian Power &
Electric Company and got historical information on power outages in the area
during the last five years. This data shows that they will average 2 outages a year,
but the duration of these outages will be less than ten minutes. Also, the ATM and
equity trading groups need a 200kW 20-minute UPS. This UPS can be upgraded to a
300kW twenty minute UPS for only $150,000. At two 10-minute outages a year, the
cost of this UPS upgrade will pay for itself in a year and a half. This upgrade is
deemed viable but the 100kW generator is not, because it would take 200 minutes of
outages of more than 20 minutes to recoup the expenditure.

The systems that run the Community Services web site and mailers represent no
significant loss of revenue for the bank if they are down for even a few days. It is
determined that no additional cost for increased availability will be approved for
these systems.

The cost of services to increase availability is a continuum. Each step in increasing


availability has a cost. At some point, the cost of the next step might not be worth
the amount of system downtime. So, determining what the availability profile of a
configuration will be is determined by the cost of having this configuration
unavailable. As mentioned at the beginning of the “Budget” section, it is not about
providing your customers with what they want. They always want it all. It’s about
how much money they are willing to spend to get what they want. It’s a cost-
effective trade-off.

Insurance and Local Building Codes


Insurance and local building codes will have an effect on many design decisions and
should be considered in every aspect of the design process by the entire design team,
including all building contractors. The contractors on the team will probably be
aware of the constraints and specifications of the insurance carrier and local building
codes, but the insurers and building authorities must approve the final plans.

In the U.S., you need code approval twice; first for the building plans, then, after the
construction is complete. The later approval ensures that everything was installed
according to code as it was documented in the approved plans.

Chapter 2 Data Center Design Criteria 15


It is important for everyone working on the project to be aware of these constraints
to avoid unnecessary changes to the plans at the last minute. The best assurance of
time well spent is to have a continual dialog with insurers and building authorities
during the design phases.

Codes are covered in greater detail in Chapter 13, “Codes and Construction.”

Determining the Viability of the Project


There are times when too many compromises must be made to make the data center
project viable. It might be something obvious (you can’t get enough power from the
local power company or there are frequent flooding problems), or it might be a
number of small factors that, when looked at collectively, show that the project is a
bad risk. Consider the following possible constraints on the project:
■ Inadequate budget
■ Retrofit problems such as grounding, cable routing, inadequate floor to ceiling
height, no way to set up seismic restraints, etc.
■ Better business decision to use co-location or ISP, if only temporarily
■ Inadequate pool of qualified employees
■ Overly expensive location
■ Inadequate district or too remote
■ Inadequate or inappropriate space
■ Inadequate power. Can’t connect to separate parts of the grid for redundancy
■ Inadequate cooling capacity
■ Inadequate ISP service
■ Local building codes, insurance, or fire regulations are too restrictive
■ Too many weather or seismic problems
■ High history of fires

Most of these problems have to do with the inadequacies of the location. For more
information, see Chapter 5, “Site Selection.”

16 Enterprise Data Center Design and Methodology


CHAPTER 3

Designing a Data Center

“It is a capital mistake to theorize before one has data.”

- Sherlock Holmes, by Sir Arthur Conan Doyle

This chapter describes the most important design decisions that must be made in
planning a data center. A few of the topics are described in more detail in later
chapters.

This chapter contains the following sections:


■ “Design Process”
■ “Data Center Structural Layout”
■ “Data Center Support Systems”
■ “Physical and Logical Security”
■ “System Monitoring”
■ “Remote Systems Management”
■ “Planning for Possible Expansion”

Design Process
The design stages for the data center usually take the skills of architects,
accountants, structural, mechanical, electrical, HVAC, system, and network
engineers, project managers, and procurement personnel. Add also the probability of
sales personnel, insurance carriers, and risk management analysts. Overseeing the
project is a data center design engineer whose task is to accommodate the
requirements of the system and network engineers, and to work with the other
members of the team to ensure that the data center requirements (based on the
project scope) are met.

17
As in any other design process, this is an iterative and recursive process. You have
an initial set of criteria and you use this set of criteria to determine requirements.
You define rack location units (RLUs, described in Chapter 4, “Determining Data
Center Capacities”) to ensure that the requirements match or exceed the criteria. At
certain points other criteria will emerge. These, in turn, change the requirements.
And additional or different RLUs will be needed to verify these requirements meet
or exceed this new criteria. This is how the process is iterative. Other times,
requirements change, and this changes the criteria which in turn changes the
requirements. This is how the process is recursive. After several passes through this
iterative recursion, a stable set of criteria and requirements will emerge. The changes
become smaller in scope, and the process continues as before, albeit with a finer
level of granularity.

Just when you think you have a handle on the whole design, somebody tries to get
code approval for something, won’t get it, and you end up very close to square one.
You then have a great screaming match with a white board marker because you’re
convinced it picked that exact moment to dry up on you. You’re certain that its
reason for doing this was just to annoy you (the fact that you left the cap off for
three days is irrelevant). Finally, you decide to see how far you can throw it across
the parking lot.

Then, you and a few friends head off to the pub for a few pints. You become more
rational and realize, “Oh, it’s not that bad... We can just add another network POD in
this other row and that will fix the problem, and I can figure that out tomorrow
morning in fifteen minutes.” Things get back to only mild insanity for a few days
until a similar event triggers similar behavior. Over time, the problems get smaller
and eventually the design meets the criteria.

While the description of events above might seem a little over the top (you usually
end up throwing your dead white board marker across your office rather than the
parking lot), it is not that far from the truth. If you are embarking on designing and
building a data center, remember this above all else: Find ways to have fun, enjoy
the process, and learn to see the humor in some of the bizarre situations you’ll find
yourself in. If you don’t, you might as well get a long-term lease on a padded cell
and start your fittings for a jacket with sleeves that tie behind the neck.

18 Enterprise Data Center Design and Methodology


Design Drawings
It should be kept in mind that the design of a data center should be structured but
fluid, not only during the design process, but after construction. Computer
environments constantly evolve to accommodate company needs, changes in
technology, and the business landscape. Professional, detailed plans are necessary in
the design stages, but it is important to keep updated working drawings of the data
center and all support systems.

Computer Aided Design (CAD) software is typically used. It is more efficient than
drawing by hand, and creates plans that are clearly readable, easily reproduced, and
easily modified. These blueprints allow for the continued updating of architectural,
electrical, mechanical, and computer systems. The drawings can be used in site
evaluations and future planning.

Blueprints are particularly important when the project involves outside contractors.
Some of the primary contractors are:
■ Architectural firms. They might supply actual drawings of the building, showing
a wall here, door there, lobby over there, where carpet will be installed, where
concrete will be used. This represents the physical building.
■ Interior designers. They create the “look” of the place, sometimes matching
company specifications for consistency of styles, from trim to carpet.
■ Structural engineers. They make sure the building will use materials and
construction techniques that will keep the roof from collapsing under the weight
of all those cooling towers.
■ Electrical design firms and engineers. They deal with lighting plans, electrical
distribution, wireways under the floor, breaker subpanels, power transformers,
wiring for the fire detection system, and smoke alarms.
■ HVAC design firms. They determine HVAC unit placement and whether they
should be 20-ton or 30-ton, determine proper installation of piping that brings
chilled fluids to units, and where cooling towers, compressors, and heat
exchangers will be located.

Some of these tasks, such as electrical and HVAC, might be handled by the same
firm. It could depend on who is available in the area. It is a good idea to employ a
project management firm to coordinate all of these different contractors.

Chapter 3 Designing a Data Center 19


FIGURE 3-1 Large Scale Design Drawings from the General Contractor or the Project
Management Company

Thanks to the Internet, you can access the drawings electronically (Adobe  PDF
format works well for this). This can reduce the time of the design/review/change
process considerably. The CAD drawings are usually held by the building contractor
who helps coordinate all the other subcontractors. PDFs are good, but, a few times in
the cycle, you will need actual blueprints which are larger in scale than most
computer monitors. These allow you to see very fine details that might be lost in a
PDF file. Also, they provide a place to make notes directly on the drawings for later
use.

During the design process, you should also have several dozen pads of Post-It Notes
for temporary comments on the blueprints and to bring certain details to the
attention of others. You should also have a large white board with lots of dry erase
markers in a variety of colors. (Remember to put the caps back on the markers when
not in use.)

Designing for Data Center Capacities


A major problem in designing a data center is determining how to support
equipment of known quantity and capacities, or determining the quantities of
equipment of unknown capacities for a data center of known capacities. In other
words, how do you make the equipment fit the room, or how do you make the room
fit the equipment? There are many factors to consider and often these factors are
limitations. Looking at the problem from the point of view of capacities is helpful,

20 Enterprise Data Center Design and Methodology


but you can also think of these as limitations, which is usually the case. The room
might only be so big and the power company might only be able to give you so
much electricity. Some of the major limitations are:
■ Budget
■ District
■ Insurance and building code
■ Power
■ Cooling
■ Connectivity
■ Site
■ Space
■ Weight

A delicate balancing act must occur between many of the members of the design and
build team to determine the capacities and limitation,, and to work with them. With
this knowledge, factors can be juggled to decide how to implement what is available
to meet the project scope. If the limitations are too great, the project scope must
change.

This book offers a useful (some might say essential) tool for designing based on data
center capacities called RLU. This is discussed in greater detail in Chapter 4,
“Determining Data Center Capacities.”

Data Center Structural Layout


The data center must be designed to accommodate diverse hardware designs and
requirements, and possibly equipment from different manufacturers. Determining
RLUs is the best way to decide how the space will be filled with equipment, and
with this information, where the equipment will be placed. The following general
guidelines should be used in planning the initial layout of the room, keeping future
planning in mind.

Note – Though the plans for the data center do not include the storage and server
equipment it will contain, it is necessary to know what the equipment will be to
make many of the design decisions for the data center.

Chapter 3 Designing a Data Center 21


Structural Considerations
There are any number of structural issues to consider when designing a data center.
Here is a sampling of some actual issues you might face:
■ Building in an area with a subfloor to ceiling height of ten feet. By the time you
add two feet for the raised floor, the height is reduced to eight feet. Now add the
twelve inches needed for light fixtures and fire suppression systems, and your
space is reduced to seven feet. The racks that will occupy this space are seven feet
tall and exhaust heat out the top, or rather, they would if there was room. These
racks will overheat real fast. This is not a realistic space in which to build a data
center.
■ Building in the basement of a building that overlooks a river. After construction
is complete, you find out that the river overflows its banks every few years and
you don’t have any pumps in the basement to get the water out.
■ Building in the 43rd floor of a high rise building along the San Andreas fault
line. This is not a big deal until a magnitude 7 quake hits the area and you end up
with several racks embedded in the walls because the building moves a good five
feet in all directions at the level of the 43rd floor. If another space is not available,
seismic restraints should be used.
■ Building in a space with the restrooms built right in the middle. This really
happened. The space was shaped like a square donut with the rest rooms
occupying a block in the middle. How do you efficiently cool a donut-shaped
space? Having toilets in the middle of your data center is not the right way to add
humidity to your HVAC system. If you must live with this type of room shape,
you must. But if you have any say in the matter, look into other locations.
■ Aisles aren’t wide enough for newer or bigger machines. The people who move
the equipment end up ripping massive holes in the walls trying to make the tight
turns required to get from the loading dock to the staging area. Maybe a few
dozen light fixtures along the corridor are taken out as well. Your building
maintenance crews will get very angry when this is done on a weekly basis.
Know how much space is needed to move and turn the racks and design in
adequate aisle space. This means anticipating larger and heavier machines.
■ Not knowing the structural load rating of raised floors and ramps. Imagine this:
You acquire a space with an existing raised floor and ramps. This means a big
chunk of the cost and design process has been taken care of! The day arrives
when the storage and server racks begin moving in. Unfortunately, no one
checked into the load rating for the floor and ramps. While rolling in a heavy
rack, a portion of the floor gives way, taking the rack and several people with it
into a big hole. You learn quickly about liability issues. Know the total weight
that will go on the floor and ramps, and make sure existing floors and ramps
meet these specifications.

22 Enterprise Data Center Design and Methodology


Raised Floor
A raised floor is an option with very practical benefits. It provides flexibility in
electrical and network cabling, and air conditioning.

A raised floor is not the only solution. Power and network poles can be located on
the floor and air conditioning can be delivered through ducts in the ceiling. Building
a data center without a raised floor can address certain requirements in ISP/CoLo
locations. Wire fencing can be installed to create cages that you can rent out. No
raised floor allows these cages to go floor to ceiling and prohibits people from
crawling beneath the raised floor to gain unauthorized access to cages rented by
other businesses. Another problem this eliminates in an ISP/CoLo situation is the
loss of cooling to one cage because a cage closer to the HVAC unit has too many
open tiles that are decreasing subfloor pressure. However, some ISP/CoLo locations
have built facilities with raised floor environments, because the benefits of a raised
floor have outweighed the potential problems listed above.

Drawbacks to the no-raised-floor system are the very inefficient cooling that cannot
easily be rerouted to other areas, as well as the problems associated with exposed
power and network cabling. A raised floor is a more versatile solution.

Raised floors are covered in more detail in Chapter 6, “Implementing a Raised


Floor.”

Aisles and Other Necessary Open Space


Aisle space should allow for unobstructed passage and for the replacement of racks
within a row without colliding with other racks. The optimal space would allow for
the turn radius required to roll the racks in and out of the row. Also, rows should not
be continuous. Unbroken rows make passage from aisle to aisle, or from the front of
a rack to the back, very time consuming. Such clear passage is particularly important
in emergency situations. The general rule of thumb for free floor space is between 40
and 50 percent of the square footage.

FIGURE 3-2 gives an example of an appropriate layout.

Chapter 3 Designing a Data Center 23


Solid Tile Air Distribution Tile Hardware Rack

FIGURE 3-2 Proper Aisle Space and Non-Continuous Rows

How aisle space is designed also depends upon air flow requirements and RLUs.
When designing the center, remember that the rows of equipment should run
parallel to the air handlers with little or no obstructions to the air flow. This allows
for cold air to move to the machines that need it, and the unobstructed return of
heated air back to the air conditioners.

Be sure to consider adequate aisle space in the initial planning stages. In a walls-
within-walls construction where the data center is sectioned off within a building,
aisle space can get tight, particularly around the perimeter.

Command Center
Though an optional consideration, for some companies a separate Command Center
(also called a Command and Control Center) is useful for controlling access to the
consoles of critical systems. This is just one of the many security devices used in the
data center. In disaster recovery scenarios or other critical times, the Command
Center is a key area. In many corporations where computer technology is at the core
of their business, this Command Center also serves as a “war room” in times of
crisis.

24 Enterprise Data Center Design and Methodology


However, with companies moving to geographically distributed work forces, having
only one way to monitor and work on equipment in the data center might not be a
practical alternative. Being able to hire from a talent pool on a global scale increases
your chances of getting better people because the pool is larger. This is also useful if
you are in an area prone to bad weather. A person might not be able to get into the
Command Center, but if the data center is remotely accessible and they have power
and a phone line, they can still work.

As more companies move to electronic ways of doing business, Command Centers


are becoming public relations focal points. They can be designed as a glassed in box
that looks into the computer room to give personnel a way to monitor security and
allow visitors a view of the equipment without entering the restricted and
environmentally controlled area. If the data center is a key component of the
company’s image, the Command Center can be designed to look “cool,” an
important PR tool. Whether it looks into the data center computer room or not, a
modern, high tech Command Center room is an impressive location for executives to
talk to the press, television, analysts, and shareholders.

From a security standpoint, the Command Center is practical because physical


access to the data center can be monitored from within the Command Center and
possibly access can be allowed only through the Command Center. Since the
Command Center could be the only way to connect to the administrative network,
logical access to that network can be controlled within the Command Center as well.

Data Center Support Systems


A data center must provide certain services:
■ Locations on the floor that can support the weight of the racks
■ Power to run the racks
■ Cooling to keep the racks from overheating
■ Connectivity to make the devices in the racks available to users
■ Planned redundancies

If any one of these services fail, the system will not run effectively, or at all. These
support systems are how a data center supplies its intended services. They are also
interdependent. If you can’t place the server in the data center, it won’t run. If you
can’t get enough power to run the server, it won’t run. If you can’t cool the server, it
won’t run for long, a few minutes at best. If you can’t connect the server to the
people who need to use it, what good is it? All of these requirements must be met
simultaneously. If one of them fails, they all might as well fail. Your data center can
only be as effective as its weakest support system.

Chapter 3 Designing a Data Center 25


Space and Weight
You have to be able to place the servers in the data center and, depending on the
type of server, you might need even more space than its physical footprint to cool it.
This is the cooling footprint. Weight is also a major consideration. If you have space
for the machine, but your raised floor can’t handle the weight load, it will crash
through the raised floor. The ramps or lift you use to get the machine onto the raised
floor must also be able to handle the weight load of the system.

Power Requirements
It is essential that the data center be supplied with a reliable and redundant source
of power. If computers are subjected to frequent power interruptions and
fluctuations, the components will experience a higher failure rate than they would
with stable power sources. To assure that power is up constantly, multiple utility
feeds, preferably from different substations or power utility grids, should be used.
Also, the data center should have dedicated power distribution panels. Isolating the
data center power from other power in the building protects the data center and
avoids power risks outside your control.

The power distribution system is covered in more detail in Chapter 7, “Power


Distribution.”

HVAC and Air Flow Requirements


Placement of the HVAC (air conditioning) units is highly dependent on the size and
shape of the data center room, as well as the availability of connections to support
systems. The primary concern in placement is for optimal effectiveness in dealing
with the planned load.

Air flow must be considered in the layout of the HVAC systems as well. Reducing
obstructions under the floor will provide the best air flow to the areas where the air
is needed. Air flow is also governed by under-floor pressure, so the placement and
distribution of solid and perforated tiles on the raised floor should be carefully
considered. You must maintain higher air pressure under the floor than in the data
center space above the floor.

Air conditioning and HVAC placement is covered in more detail in Chapter 8,


“HVAC and Other Environmental Controls.”

26 Enterprise Data Center Design and Methodology


Network Cabling
Network cabling is essential to a data center. It must supply not only TCP/IP
connectivity, but connectivity to Storage Area Networks (SAN) as well. Storage
systems are becoming increasingly “network aware” devices. Whether this has to do
with managing storage through TCP/IP networks or with using these devices on
SANs, the requirements of the network cabling must be flexible and scalable.

Most of these requirements can be met using Cat5 copper and multi-mode fibre.
However, some single-mode fibre might also be needed to support WAN
requirements. Understanding what equipment will go where and knowing the
cabling requirements of each piece of equipment is integral to building data centers.
Of all of these support systems, upgrading or adding more network cabling inside
the data center is the least intrusive support system upgrade.

Network cabling is covered in more detail in Chapter 9, “Network Cabling


Infrastructure.”

Planned Redundancies
It is important to consider all of the possible resources that will be needed for
redundancy. Particularly, consider redundancy for power and environmental
support equipment. Redundant systems allow for uninterrupted operation of the
center during electrical and HVAC upgrades or replacements. A new HVAC unit can
be run simultaneously with the hardware it is replacing rather than swapping the
two. Redundancy assures that power and environmental controls are available in the
event of power or equipment failures.

Plan for at least the minimal amount of redundancy, but also plan for future
redundancy based on projected growth and changes within the center. Will the focus
of the center change from a development to a mission critical facility? Will
redundant HVAC units be necessary and, if so, where will they be placed? Should
greater capacity electrical wiring be pre-installed for future systems?

It is important that the intentions for redundancy be maintained as the demands of


the data center change and grow. Extra floor space or support systems that were
planned for redundancy should not necessarily be used for expansion if this strategy
means increasing the chances of downtime due to failures. Make sure the blueprints
clearly indicate the intended purpose of the space and systems.

The biggest problem with allocating less redundancy to create more capacity is in
the area of sub-panel and circuit breaker space. You should allocate space for at least
one additional sub-panel and breakers in the mechanical room for each megawatt of
power you have in the data center.

Chapter 3 Designing a Data Center 27


Also, consider redundancy for UPS and emergency power generators. While these
are large expenditures and twice as large if they are totally redundant, in a mission
critical data center where the cost of even one minute of downtime can cost millions
of dollars, they could be a prudent investment. Use the resources of your risk
analysts to determine the cost-effectiveness of these redundant systems.

Physical and Logical Security


Two types of security must be addressed in the data center design. It is important to
limit access of unauthorized people into the data center proper, and to prevent
unauthorized access to the network.

Physical Access Restrictions


Access to the data center should be strictly regulated, limited to personnel necessary
to keeping the equipment in operation. It should not be necessary for anyone else to
enter the data center. Those allowed access should have a clear understanding of the
sensitivities of the hardware to avoid accidental contact with buttons, cable
connections, terminals, or emergency response controls.

All points of access should be controlled by checkpoints, and coded card readers or
cipher locks. Figure 3-3 shows these two restricted access features for entry into
secure areas.

FIGURE 3-3 Cipher Lock (Left) and Card Reader (Right) at Restricted Access Doorways

28 Enterprise Data Center Design and Methodology


For added security, cameras can be installed at entry points to be monitored by
security personnel.

Logical Access Restrictions


The ability to access the physical console of a system over a network has many
advantages, including:
■ The ability to administer machines in a different region, even a different country
■ The ability to work remotely, from house, hotel, or even a conference

However, this also means that anyone on the network could gain unauthorized
access to the physical console. Ways to reduce this risk include:
■ Creating several levels of authentication
■ Placing limits on who can log in to the console servers
■ Putting consoles on an administrative network that can be accessed only from the
Command Center, and only over authentication through a VPN

Network security is an important issue, but it's not within the bounds of this book to
recommend network security practices. There are, however, many articles on the
subject at http://www.sun.com/blueprints/online.html. At this website
you'll also find information on “The Solaris™ Security Toolkit” by Alex Noodergraaf
and Glenn Brunette.

System Monitoring
Monitoring system status, health, and load is a useful tool for understanding how
each system is working, by itself and in relationship to other connected systems. It is
not within the scope of this book to cover the “how” of system monitoring, as there
are many other sources for this information. However, whatever software you use
for monitoring should conform to industry standard interfaces like Simple Network
Monitoring Protocol (SNMP). Even HVAC systems and UPS systems can be
connected to the network and run SNMP agents to give useful information on the
health of the data center and support systems.

Chapter 3 Designing a Data Center 29


Remote Systems Management
Remote systems management, like remote access, has many advantages. It offers the
ability to work remotely, whether you are snowed in at home or at a hotel attending
a conference. It allows you to get the best people available from the largest labor
pool. Monitoring and Management systems like Sun Management Center
(Sun MC), BMC Patrol, and others allow you to monitor and manage devices from
pagers and cell phones from anywhere around the world.

Effective systems management is critical to a smoothly running data center, and


even more critical when managing remotely. System configuration information
(hardware, software, patches, etc.) is the foundation for remote systems
management. It is critical that this information be accurate and reliable. Elizabeth
Purcell, a Sun performance availability engineering systems engineer, presented a
paper on this topic at the October 2001 SuperG conference. For more in-depth
information on this subject, see Ms. Purcell’s paper reproduced in Appendix A,
“Managing System Configurations.”

Remote systems management is also handy if you have multiple data centers around
the world. For example, you might have data centers in Los Angeles, London, and
Tokyo. Each city is 8 hours from the next. The administrative networks at each of
these Command Centers have connections to the administrative networks of the
other two sites. The London crew has coverage of all systems in all three locations
from 9:00 a.m. to 5:00 p.m. GMT. At 5:00 p.m. when the crew in London is done for
the day, it is 9:00 a.m. in Los Angeles and the L.A. crew takes the next shift. At 5:00
p.m. in L.A. it is 9:00 a.m. the next day in Tokyo. The Tokyo crew takes over till 5:00
p.m. when the London crew is back at work at 9:00 a.m. London time. This is built-
in 24 hour, 7 day a week coverage of all data centers, with no one crew having to
work “graveyard” hours.

The biggest disadvantage to remote systems management is the possibility of


security violations such as someone cracking into the administrative networks.
While tools like firewalls and secure shell can help reduce this risk, it is highly
recommended that you have your own data center personnel who specialize in this
area of technology. Or, you can outsource this type of work to firms that specialize in
data, system, and network security. This flexibility is not without risk and cost;
however, you might find that these risk and costs are more than offset by the
flexibility and productivity you can achieve through remote systems management.

30 Enterprise Data Center Design and Methodology


Planning for Possible Expansion
In general, the next generation of hardware will take up less room for the same and
larger computational and storage capacities. Therefore, more capacity can be put
into an existing space. However, since computing needs rise faster than computing
power, don't expect the space needs of the data center to shrink.

Most data centers have been able to continue within the same area without having to
take up more real estate. However, power and cooling requirements increase. Even if
you have the physical space to expand, you might not be able to accommodate the
additional power or cooling requirements of expansion. Also, sometimes a direct
addition to an operational data center is an even a tougher design and construction
challenge than building a new facility. What is more likely is that a future expansion
would be treated as a separate space from the existing data center, and you can use
the networking infrastructure of the existing data center to “link up” the expansion
data center with the existing one.

Using RLUs to determine data center capacities is the best method for planning for
future expansion. RLUs will give you the tools to define your space, structural
needs, in-feeds (including power and cooling), etc. and therefore give you a clear
picture of remaining capacities. For more information on defining RLUs, see
Chapter 4, “Determining Data Center Capacities.”

Chapter 3 Designing a Data Center 31


32 Enterprise Data Center Design and Methodology
CHAPTER 4

Determining Data Center Capacities

“Everything is connected to everything else.”

- Vladimir Ilyich Lenin

Designing a data center involves many different variables that include the housing
structure, all of the utility and network feeds necessary to keep the center
operational, and the storage and processing power of the hardware. Balancing all of
these variables to design a data center that meets the project scope and keeps the
center in constant operation can easily become a hit or miss operation if not carefully
planned. Using older methods, such as basing power and cooling needs on square
footage, gives inadequate and incomplete results. A newer method looks more
closely at room and equipment capacities using rack location units (RLUs) to plan
the data center.

This chapter contains the following sections:


■ “Data Center Capacities”
■ “Purpose of Rack Location Units”
■ “Data Center Evolution”
■ “Determining Criteria for RLUs”
■ “Creating RLU Definitions”
■ “Using RLUs to Determine In-Feed Capacities”
■ “Planning for Equipment Layout”

33
Data Center Capacities
The design of the data center is dependent on the balance of two sets of capacities:
■ Data center capacities: Power, cooling, physical space, weight load, bandwidth
(or connectivity), and functional capacities
■ Equipment capacities: The various devices (typically equipment in racks) that
could populate the data center in various numbers

Depending on the chosen site of the data center, one of these sets of capacities will
usually determine the other. For example, if the project scope includes a preferred
amount of equipment capacity for the data center, the knowledge of the equipment
requirements can be used to determine the size of the center, the amount of power
and cooling needed, the weight load rating of the raised floor, and the cabling
needed for connectivity to the network. In other words, the equipment will
determine the necessary data center capacities. On the other hand, if the data center
will be built in a pre-existing space, and this space has limitations for square footage,
power, etc., this will determine the supportable equipment capacities. In other words,
the data center size and in-feeds will determine how much equipment you can put
in the data center.

Note – The project scope should include the budget limitations, and these numbers
(though not discussed in this chapter) must also be considered.

A new method for designing a data center based on these capacities uses a
calculating system called RLUs. The actual process of defining RLUs to determine
the capacities of a data center boils down to careful planning. RLUs will assist you in
turning the critical design variables of the data center into absolutes. The idea is to
make sure the needs of each rack are met as efficiently as possible. RLUs tell you the
limits of device requirements and, therefore, the limits of the data center itself.
Knowing these limits, no matter how great or small, gives you complete control over
the design elements.

34 Enterprise Data Center Design and Methodology


Purpose of Rack Location Units
The job of planning the data center is one of balancing. You will add equipment,
modify the in-feeds based on the equipment, find the limits to the feeds, reevaluate
the equipment population or configuration, find that the budget has changed, then
reevaluate equipment and resources.

The Rack Location Unit (RLU) system is a completely flexible and scalable system
that can be used to determine the equipment needs for a data center of any size,
whether 100 or 100,000,000 square feet. The system can be used whether you are
designing a data center that will be built to suit, or using a predefined space. The
RLU determinations are a task of the design process and can determine whether or
not the space is adequate to fulfill the company requirements. Regardless of limiting
factors, RLUs allow you the flexibility to design within them.

Flexibility is the key.

In a data center, most devices are installed in racks. A rack is set up in a specific
location on the data center floor, and services such as power, cooling, bandwidth,
etc., must be delivered to this location. This location on the floor where services are
delivered for each rack is generally called a “rack location.” We also use the
information on these services as a way to calculate some or all of the total services
needed for the data center. Services delivered to any rack location on the floor are a
unit of measure, just like kilos, meters, or watts. This is how the term “rack location
units” was born.

RLUs are defined by the data center designer based on very specific device
requirements. These requirements are the specifications that come from the
equipment manufacturers. These requirements are:
■ Power (how many outlets/circuits it requires, how many watts it draws)
■ Cooling (BTUs per hour that must be cooled)
■ Physical space (how much floor space each rack needs, including the cooling
dimensions)
■ Weight (how much a rack weighs)
■ Bandwidth (how it connects to the network)
■ Functional capacity (how much computational power, physical memory, disk
space, as well as how many spindles, MFLOPS, database transactions, and any
other measures of rack functions)

Chapter 4 Determining Data Center Capacities 35


RLUs based on these specifications can be used to determine:
■ How much power, cooling, bandwidth, physical space, and floor load support is
needed for the racks, alone, in groups, and in combination with other racks
■ How many racks and of what configurations the data center and outside utilities
can support

Unlike other methods, the RLU system works in both directions: determining
necessary resources to accommodate and feed the equipment, and assisting changes
in the quantities and configurations of the equipment to accept any limitation of
resources.

Data Center Evolution


In the past, there were mainframes. There was usually only one of them for a
company or a data center. The mainframe had a set of criteria: How much power it
needed, how much heat it would give off per hour, how large it was, and how much
it weighed. These criteria were non-negotiable. If you satisfied these criteria, the
machine would run. If you didn’t, it wouldn't run. You had one machine and you
had to build a physical environment it could live in.

Fast forward to the 21st century. Computers have become a lot faster and a lot
smaller. The data center that used to house just one machine now holds tens,
hundreds, perhaps thousands of machines. But there is something that hasn't
changed. Each of these machines still has the same set of criteria: power, cooling,
physical space, and weight. There is also an additional criteria: network connectivity.
These criteria still need to be satisfied and they are still non-negotiable.

So, now you have different types of servers, storage arrays, and network equipment,
typically contained in racks.

How can you determine the criteria for all the different devices from the different
vendors? Also, whether you are building a new data center or retrofitting an existing
one, there are likely to be some limits on one or more of the criteria. For example,
you might only be able to get one hundred fifty 30 Amp circuits of power. Or you
might only be able to cool 400,000 BTUs per hour. This is an annoying and frequent
problem. Creating RLU definitions will give you numbers to add up to help you
decide how many racks you can support with these limitations.

Until recently, data centers were populated with equipment based on using a certain
wattage per square foot which yielded an amount of power available to the
equipment. This could also be used to roughly determine the HVAC tonnage needed
to cool the equipment. Unfortunately, using square footage for these decisions
assumes power and cooling loads are equal across the entire room and does not take
the other requirements of the racks, or the number of racks, into consideration. This

36 Enterprise Data Center Design and Methodology


worked when a single machine such as a mainframe was involved. The modern data
center generally uses multiple machines and often these are different types of
devices with different specifications. There are also different densities of equipment
within the different areas of the data center.

For example, consider figure 4-1 which shows a modern data center room layout:

Total Square Footage = 24,000

48 Sun Fire 6800 servers

Total of 1,320,000 BTUs per hr


within 6,000 sq ft

600 PCs Needs 220 BTUs per hr


of cooling per sq ft
Total of 552,000 BTUs per hr
400’ within 12,000 sq ft

Needs 46 BTUs per hr 12 Sun Fire 15K servers


of cooling per sq ft
Total of 972,000 BTUs per hr
within 6,000 sq ft

Needs 162 BTUs per hr


of cooling per sq ft

600’

FIGURE 4-1 Using Square Footage to Determine Cooling Needs

The areas represented by dotted lines are areas with different RLU definitions. This
is necessary because each of the three sections has its own power, cooling,
bandwidth, space, and weight requirements (or limitations).

The previous figure shows only the HVAC requirements as an example. If you total
up the cooling needs of all three sections the total is 2,844,000 BTUs per hour. Divide
this number by the square footage of the room (24,000 sq ft) and you get 118.50 BTUs
per hour of cooling per square foot. This would be far too much for the PCs that
need only 46 BTUs per hour of cooling per square foot, but far too little for both the
Sun Fire™ 6800 and Sun Fire 15K servers that need 220 and 162 BTUs per hour of
cooling per square foot, respectively. Therefore, it’s clear that determining the HVAC
capacity needed by using the total square footage in the room won’t work in most
data centers.

This leads us into the new frontier: RLUs.

Chapter 4 Determining Data Center Capacities 37


Determining Criteria for RLUs
Before discussing how RLUs are determined and used, we should examine the six
criteria used in the determinations. These are power, cooling, physical space,
network connectivity, rack weight, and logical capacity. The following figure shows
in-feeds from power, HVAC, and network connectivity. It also shows that the other
three criteria, physical space, weight specifications, and functional capacity, are
aspects of the rack. Keep in mind that the specifications for these criteria should be
listed for the rack or the rack’s individual devices. If they are not on hand, you
should get them from the equipment manufacturers.

Physical
Space Connectivity

Functional
Capacity

Power

Weight

Cooling

FIGURE 4-2 RLU Criteria

38 Enterprise Data Center Design and Methodology


Power
The amount of power, number of breakers, and how the center is wired are all
dependent on the needs of the equipment planned to occupy the floor space. When
you know the power specifications and requirements of all the devices, you can do
the math and begin designing the power system.

You need to know the following:


■ What is needed to plug in the rack
■ The outlet type
■ Its voltage and amperage
■ Whether it’s single phase or three phase
■ How much power the rack will draw

The last item is best described in watts. This information should be part of the
manufacturer’s specifications. However, if the specifications don’t tell you how
many watts the device will draw, you can calculate this from the BTUs-per-hour
rating of the rack.

BTUs per hour 3.42 = watts

You will also need to know if the rack has redundant power. If so, all watt usage
requirements must be multiplied by this value. If the rack has no redundant power,
the multiplier is one; if it does have redundant power, the multiplier is two. In an
RLU specification, this multiplier is referenced as RM (redundancy multiplier).

Power can be difficult to retrofit, so you should plan carefully for future power
needs and install conduit and wiring adequate for future power upgrades.

Cooling
A rack of devices produces heat and requires a specific amount of cooling to keep it
running. The HVAC requirements should be carefully planned, because retrofitting
the HVAC system is no easy task.

Cooling requirements are specified as BTUs per hour. This should be part of the
manufacturer’s specifications. If it is not, you can calculate it from the amount of
watts the machine uses.

Watts × 3.42 = BTUs per hour

At minimum, either BTUs per hour or watt usage must be available from the HVAC
manufacturer. The requirement is to deliver enough conditioned air to the rack to
meet the BTUs per hour requirement. For example, if you have a rack that has a
cooling requirement of 10,000 BTUs per hour, and the HVAC system is only able to

Chapter 4 Determining Data Center Capacities 39


deliver conditioned air to this rack location at 90 percent efficiency, then it must
deliver 11,110 BTUs per hour into the plenum to compensate for this inefficiency.
Work with your HVAC contractor to ensure this.

The amount of area (square footage) needed on the floor for each rack must take not
only the actual dimensions of the rack into consideration, but also its cooling
dimensions. This is the area outside the rack used to draw air to cool the internal
components and exhaust this heated air out of the rack and back to the return
plenum. While newer Sun racks are usually cooled front-to-back (an efficient use of
space because racks can be placed side-by-side), older Sun racks and racks from
other manufacturers might draw or expel air at the sides. The dimensions you use in
determining RLUs should include this cooling area.

The following figure shows examples of the general cooling dimensions of racks
with different air patterns. These dimensions also indicate the minimum areas that
should be left unobstructed by other equipment to allow for the free flowing of air.
Check with the manufacturer for the actual cooling dimension specifications.

Front-to-Back Bottom-to-Top Front-to-Sides

2’

2’ 4’

6’ 4’ 5’

FIGURE 4-3 Possible Cooling Dimensions (Within Dotted Lines) of Different Racks

The cooling space required outside the rack can often be used as aisles and free
space. In a front-to-back configuration, the cooling area would be part of the 40 to 50
percent of the total square footage needed for free space.

40 Enterprise Data Center Design and Methodology


Bandwidth
The primary concern with bandwidth (connectivity) is the network and storage
cabling within the data center. This is usually done with Category 5 (Cat5 - copper)
cables and/or multi-mode fibre cables. When determining the bandwidth part of the
RLU, the concern will primarily be whether or not there are enough connections for
the rack to interface with other devices.

To effectively plan connectivity outside the data center, your ISP service bandwidth
should meet or exceed the total capacity of your data center’s inbound and
outbound bandwidth specifications. The cost of bandwidth goes down over time, so
it might not be worth over-provisioning. Putting in the best quality and sufficient
quantities of cables for networking and storage up front is recommended, but it
might be more cost-effective to buy switches and ports as you need them.

Bandwidth within the data center is the easiest to retrofit. If you must cut costs in
the design stages, cut internal cabling first. You can always add it later as budget
allows. Cabling to the outside ISP should be done correctly in the beginning because
changing this cable is costly (sometimes involving ripping up walls, floors, digging
trenches, etc.).

Weight
It is critical that you know not only the individual weights of each type of rack that
will reside in the data center, but the combined weight of all of them. With this
knowledge, and some forethought as to the future weight that will be added, you
can decide whether the existing floor can handle the load. Or, if you are building to
suit, you can plan for a subfloor and raised floor that will exceed the weight
demands.

Each distinct rack has a specified weight. This weight is generally the same for all
racks of the same manufacturer and model, but could change due to additions or
subtractions to the configuration. The exact weight, or the potential weight of the
rack, should be used in the calculations to ensure a floor that can handle the load.
There are a few different floor load capacities to consider:
■ Total floor load. The weight the entire raised floor structure and subfloor can
support. This is particularly important if the subfloor is built on an upper story
floor rather than solid ground. Also, the raised floor structure must be chosen
with a rating exceeding current and future weight demands.
■ Total tile load. The weight a single tile of a specific type can support. There are
“solid,” “perforated,” and “grated” tiles. The amount of load that can be handled
by these types of tiles can vary widely from one manufacturer to the next, and
from one type of tile to the next. Material type and amount of perf are key factors
in support strength. Using a typical filled raised floor tile, a 15 percent pass-
through tile (meaning that 15 percent of the area of the tile is open space) will be

Chapter 4 Determining Data Center Capacities 41


able to handle a higher total load than a 25 percent pass-through tile because less
material has been removed. However, cast aluminum tiles can support the same
total tile load, sometimes referred to as concentrated load, whether the tile is
solid, perforated, or grated. Grated tiles can have up to a 55 percent pass-through.
■ Point load of tile. The point load of the tile of specific type. A tile should be
chosen that will support the worst case point load of all the racks in the room.
This is generally a quarter of the weight of the heaviest rack, but the point load
should be multiplied by two, and should not exceed the total tile load. It would
be rare to have more than two casters from the same rack or a single caster from
two racks on a single tile.

Load capacity is probably the most difficult of the criteria to retrofit later. Imagine
trying to keep the data center up and running while replacing a raised floor.

Concerns About Weight


The most overlooked area in data centers is floor load ratings. We’ve now reached a
point where high end systems and storage racks are starting to put a strain on
existing floor load ratings and the problem is going to get worse. As we get more
density in a smaller space, the per tile weight requirements go up drastically.
Flooring systems designed for clean room applications are finding their way into
data centers, specifically for these reasons. For example, Interface Inc.’s Tri-Tec floor
system has a 55 percent pass-through grated cast aluminum tile that can handle a
total load of 1,750 PSI.

Budget is often a major factor in determining what type of raised floor you install. In
some data center applications, using the same raised floor throughout makes sense.
However, there are areas, such as high value storage areas, electrical rooms, or areas
with lighter equipment, that might not need such high floor load capacities. For
example, the Sun Netra™ X1 server weighs 6kg or 13.2 lbs. A single rack with
30 Netra X1s would weigh less then 500 lbs, and that’s assuming the rack itself
weighs 100 lbs. A Sun Fire™ 6800 server weighs 1000 lbs. And the Sun Fire 15K
server tips the scales at 2200 lbs (yep, that’s one metric ton!). Now, if you know that
you’ll have areas with smaller floor loads, you can use a lower rated floor in that
area and save some money on the budget. However, you have designed in a
restriction so that equipment in that area cannot exceed a specific weight.

If you decide to split up the weight load of your data center floor, you must also
consider the pathway to the higher load area. The heavier rated floor should be the
one closer to the entry point. It’s poor planning to construct a higher rated floor on
the far side of your data center, and a lower rated floor between that floor and the
access point, because equipment must be transported over this space.

42 Enterprise Data Center Design and Methodology


Physical Space
There are essentially three aspects of physical space to consider when determining
the area requirements for a rack:
■ The width and depth dimensions of the rack.
■ The cooling dimensions of the rack (the physical dimensions plus the extra space
needed for intake and exhaust of air as defined by the rack cooling profile).
Cooling dimensions are described in the previous “Cooling” section.
■ The free space needed for aisles, row breaks, ramps, and free air circulation
(typically 40 to 50 percent of the total square footage).

Functional Capacity
Functional capacity is required only to determine the quantity and type of RLUs you
will need to meet the project scope. For example, a Sun StorEdge™ T3 array might
contain 36 gigabyte or 73 gigabyte drives. A fully configured rack of Sun
StoreEdge T3 arrays with 36 gigabyte drives has a functional capacity of 2.5 terabyte.
A fully configured rack of Sun StoreEdge T3 arrays with 73 gigabyte drives has
5.2 terabyte functional capacity. So, if your project scope specifies 100 terabytes of
storage, you would need only 20 Sun StoreEdge T3 arrays with 73 gigabyte drives.
Forty would be needed if 36 gigabyte drives are used.

Knowing the functional requirements of the data center falls into the realm of
capacity planning which is not usually the role of the data center designer. For
in-depth information on capacity planning, the following two Sun BluePrints ™ books
are recommended: Capacity Planning for Internet Services by Adrian Cockcroft and Bill
Walker, and Resource Management by Richard McDougall, Adrian Cockcroft, Evert
Hoogendoorn, Enrique Vargas, and Tom Bialaski. Also recommended is Sun
Performance and Tuning (Second Edition) by Adrian Cockcroft and Richard Pettit.
These books offer excellent information on capacity and performance issues that you
should know to do accurate capacity planning. See Appendix B, “Bibliography and
References” for more information.

Chapter 4 Determining Data Center Capacities 43


Creating RLU Definitions
An RLU is a way to categorize the set of criteria for a rack of equipment that must be
met for it to function. As previously described, these are power, cooling, physical
space, weight, bandwidth, and functional capacity.

The RLU tells you exactly what criteria needs to be meet for a rack of equipment to
run. It doesn't matter what the empty space (places where machines do not live,
aisles, pathways between aisles, door entries, etc.) has as criteria (it could be
90 degrees by the ramp). It also indicates where the physical attributes such as
power outlets, cooling air, fibre connection terminations, etc., need to be located.
They need to be located wherever the RLU will be located in the data center.

To determine the bandwidth requirements for any RLU, you need to look at how the
racks will be connected. The following table shows the RLUs created for three Sun
products, Sun StorEdge T3 array for the Enterprise, Sun StorEdge A5200 array, and
the Sun Fire 6800 server.

TABLE 4-1 Sample RLUs

RLU-A
(Sun StorEdge T3 array RLU-B RLU-C
Specifications for the Enterprise) (Sun StorEdge A5200 array) (Sun Fire 6800 server)

Weight 780 lbs (294 kg) 970 lbs (362 kg) 1000 lbs (454.5 kg)
Power Two 30Amp 208V Two 30Amp 208V Four 30Amp 208V
L6-30R outlets L6-30R outlets L6-30R outlets
RM = 2 RM=2 RM=2
3812 Watts × RM 4111 Watts × RM 8488 Watts × RM
Cooling 13040 BTUs per hr 14060 BTUs per hr 29030 BTUs per hr
Physical Space 24 in. × 48 in. 24 in. × 48 in. 24 in. × 53 in.
Bandwidth 8 multi-mode fibre 12 multi-mode fibre 4 Cat5 copper
12 multi-mode fibre
Functional 5.2 TB 4.7 TB 24 CPU 96GB RAM
Capacity

An individual Sun StorEdge A5200 array has up to four fibre connections. You can
fit six Sun StorEdge A5200 arrays in a rack. If your environment only requires you to
use two of these four connections (as shown in the table), then 2x6 will give you the
correct count. However, if you use all four, the number will be 24. In the case of the
Sun Fire 6800 server (RLU-C), the four Cat5 copper connections are necessary for
these servers to be connected to two 100BaseT production networks, one
administrative network, and one connection to the system processor.

44 Enterprise Data Center Design and Methodology


Now you have three RLU definitions: RLU-A, RLU-B, and RLU-C. If you have 30
different racks (all having differing specifications), you would have 30 separate
RLUs. This is good, and each type of rack (having different specifications) should
have its own RLU designation.

Note – In this example, the definition names are alphabetical, but that only gives 26
possibilities (52 if using both upper and lower case). You can design your own
alphanumeric designations. Whatever you choose, keep the designations short.

Notice that the definitions for RLU-A and RLU-B are similar. Power outlets are the
same and watt usage is near identical. Cooling is a difference of only 1020 BTUs per
hour. Physical space is the same. Weight difference is less then 100 kg. The biggest
differences are bandwidth (and that is four fibre connections), and functional
capacity at 0.5 terabyte. Therefore, by taking the worst case for each of the criteria
you can create a superset RLU definition that will meet the requirements of RLU-A
and RLU-B. (Keep in mind that a superset definition can combine as many racks as
is practical.) For now, let us call this example RLU Superset-A.

TABLE 4-2 Combining Two RLUs Into a Superset RLU

RLU Superset-A
Specifications (Sun StorEdge T3 Array for the Enterprise & Sun StorEdge A5200 Array)

Weight 970 lbs (362 kg)


Power Two 30Amp 208V L6-30R outlets
RM = 2
4111 Watts × 2
Cooling 14060 BTUs per hr
Physical Space 24 in. × 48 in.
Bandwidth 12 multi-mode fibre
Functional Capacity 4.7 TB

Note – Using the “superset” name indicates that an RLU type is made up of the
specifications of two or more racks. It is also a good idea to keep a list of the
separate RLUs in each superset.

Assume a decision is made to install 60 RLU-A racks and 20 RLU-B racks in your
data center. By building 80 RLU Superset-A locations in the data center you can
support the 60/20 mix or any mix of 80 RLU-A and RLU-B racks in the data center.
That gives you flexibility and leeway if you need to make adjustments.

Chapter 4 Determining Data Center Capacities 45


You now know exactly what you need (power, cooling, etc.) and where you need it
for each rack going into the center. Using superset RLUs gives you flexibility in the
design if you need to modify the number of racks later, with no need to retrofit.

There is another benefit: Often most data centers are not at full capacity when they
are built. By having pre-defined and pre-built RLU locations of given types, you can
more easily track the RLU locations that are not in use. As you need to bring new
racks online you know exactly how many you can install and where.

Using RLUs to Determine In-Feed


Capacities
In-feed capacities are the grand totals of the power, cooling, physical space, weight,
and bandwidth you will need to support a given number of racks. Let’s say you plan
to build a data center with 40 Sun Fire 6800 servers (RLU-C). Each Sun Fire 6800
server will have four Sun StorEdge racks (RLU Superset-A) connected to it. That's 40
RLU-Cs and 160 RLU Superset-As.

The following table shows the total floor load support and in-feed requirements for
these RLUs.

TABLE 4-3 Total In-Feeds for Racks

Specifications 40 RLU-C Racks 160 RLU Superset-A Racks Totals

Weight 40,000 lbs (18,144 kg) 155,200 lbs (70,398 kg) 195,200 lbs (88,542 kg)
Power 160 30Amp 208V 320 30Amp 208V 480 30Amp 208V
L6-30R outlets L6-30R outlets L6-30R outlets
RM=2 RM=2 1,994,568 W
339,506 W × RM 657,778 W × RM
= 679,012 W = 1,315,556 W
Cooling 1,161,110 2,249,600 3,410,710
Physical space 24 in. × 53 in. = 360 24 in. × 48 in. = 1280 1,640 sq ft
Bandwidth
Cat5: 160 0 160
Fibre: 320 1,280 1,600

46 Enterprise Data Center Design and Methodology


Only 40 to 60 percent of the floor space in a data center should be used to house
machines, as the rest of the space is needed for aisles, row breaks, ramps, etc. Open
space is also needed to allow cold air from the floor plenum to come up through
perforated tiles to the racks, and for exhaust air to move freely out of the rack and
into the HVAC return plenum.

So, multiply the total square footage by 2.0 to get the total square footage needed for
the room.

Total Physical Space = 1,640 sq ft

Usage Multiplier × 2.0

Total Room Space = 4100 sq ft

Now we can size our data center, right?

But wait, back the truck up! The architect just informed the electrical engineer that
the VP of Human Resources has demanded a larger office and this will only allow us
enough circuit breaker panel space for a 450 30A 208V circuit. Now what? We know
we need 480 to support all of this equipment. We begged, pleaded, and explained to
this VP that we need that space for the panels. No luck. Now it’s a matter of
reducing the equipment count until the total number of power outlets is reduced
from 480 to 450.

Previously, we said that each Sun Fire 6800 server (RLU-C) would have four Sun
StorEdge racks (RLU Superset-A) connected to it. The ratio for RLU-C to RLU
Superset-A is 4 to 1. So if we remove three RLU-Cs, we remove 3 × 4 thirty Amp
208V or twelve 30Amp 208V outlets. Then we remove twelve RLU Superset-As,
12 × 2 thirty Amp 208V or twenty four 30Amp 208V outlets. This is a reduction of
thirty six 30Amp 208V outlets. Now our new breaker panel requirements total 444
30Amp 208V outlets. We can get enough breaker panel space to run these devices.

Remember that the cooling, space, weight, and bandwidth requirements are reduced
as well.

Not only do RLUs enable you to know what services (power, cooling, etc.) you need
and where, they allow you to calculate how much you need. They also allow you to
reverse engineer the number of racks you can support from any given in-feed limit
you might have.

Chapter 4 Determining Data Center Capacities 47


Planning for Equipment Layout
The following describes a possible procedure for planning the equipment set-up and
utility feeds for the data center.

1. Determine what equipment will populate the data center.


Based on the project scope (including budget), and working with your capacity
planning information, determine what equipment will be connected into the data
center. Using your RLUs and capacity planning information, you now have a basis
for determining the number of racks needed, as well as their space and utility
requirements.

2. Define RLUs for these racks.


Use the information in the previous sections of this chapter to determine RLUs.

3. Determine maximum utility feeds based on RLUs.


Knowing how many RLUs you must accommodate, figure out the following
requirements and specifications:
■ Power (number of outlets/type/watts/amps)
■ Cooling (number of tons of HVAC)
■ Space (square footage needed - see the “Cooling” section)
■ Bandwidth (number of copper, number of fibre connections)
■ Weight of racks

4. Determine the number of RLUs needed to meet the project scope.


For example, 25 RLU-X racks require a total of 1.2 megawatts of power and only 900
kilowatts are available. To solve this problem, the designer must make some
decisions. Some options are:
■ Get more power (add another 300 kilowatt feed).
■ Get larger drives installed in the racks. The racks will use the same amount of
power, but there will be fewer racks needed, thereby decreasing the amount of
power needed. This involves changing the RLU definition to change the power-
to-capacity ratio.
■ If neither option is available, you have hit a limiting factor.

5. Determine limiting factors.


Possible limiting factors are insufficient power, bandwidth, space, vertical height,
and budget.
■ Can the problem be corrected? If so, how much will it cost?
■ Can the scope of the project be modified to accommodate the limitation?
■ If the scope cannot be changed and the limiting factors are not corrected, should
the project be abandoned?

48 Enterprise Data Center Design and Methodology


6. Begin rough planning of space.
This can be done in many different ways, depending on personal preference. You’ll
want to visualize where and how many racks you can fit in the space. One way to do
this is to get a large plan view of the data center space, usually from a blueprint.
Then cut out pieces of paper about the size of your racks and start placing them.
You can also draw directly on the blueprint with colored pens and draw in boxes
that represent the racks you need to place, but you’ll need several blank copies of
the blueprint as you make changes to it. Using a plastic overlay with a grease pencil
will make it easier to make corrections.
The most flexible way to plan out the space is with CAD software. Even better, there
is facility and technology management software from companies like Aperture
(http://www.aperture.com) that allow you to do this type of layout. The
advantage of using this type of software is that you can continue to manage the state
of the data center using this type of tool, after the data center is built and online.
Also Flomerics (http://www.flometrics.com) has software called Flovent that
will allow you to do thermal simulations of your data center to see if the layout you
are working on will actually cool the racks effectively. See Appendix B,
“Bibliography and References” for more information.

Chapter 4 Determining Data Center Capacities 49


50 Enterprise Data Center Design and Methodology
CHAPTER 5

Site Selection

“It is my belief, Watson, founded upon my experience, that the lowest and vilest alleys in
London do not present a more dreadful record of sin than does the smiling and beautiful
countryside.”

- Sherlock Holmes, by Sir Arthur Conan Doyle

When housing a data center in an existing building, several design issues must be
considered to choose the best location. Careful planning is essential to assure that a
location will meet not only immediate needs, but future needs as well. In the event
that a building or area must be built to house the data center, there are even more
considerations. The build-to-suit option typically offers more flexibility than
utilizing an existing area, but careful planning is still essential. Looking ahead and
planning the site and layout with forethought can save tremendous amounts of time,
money, and aggravation. Poor planning often means costly upgrading, retrofitting,
or relocating.

This chapter contains the following sections:


■ “Geographic Location”
■ “Data Center Site Selection”
■ “General Site Considerations”

51
Geographic Location
Choosing a geographic location for the data center could mean many things. Will the
data center be housed in an add-on structure to an existing building? Will a separate
building be built? Must property in a remote location be purchased and a new
building be built? Will the center be located in a pre-existing building?

Aside from budget, there are several factors, many of which are described below,
that should be considered when determining the location of a building site. Consider
all of the possible problems with the area. Then, decide which of the problems are
necessary evils that must be tolerated, which can be remedied, and which will
involve building or retrofitting in such a way as to factor them out.

Potential problems in the geographic location might not be obvious. Resource


availability and potential problems, whether natural or man-made, are critical issues
and uncovering them requires careful research.

Natural Hazards
The most obvious of potential natural hazards are flooding, tornados, hurricanes,
and seismic disruptions such as earthquakes and volcanic activity. If you must locate
the data center in an area with a history of these phenomena, make sure you retrofit
or build with these hazards in mind. Obviously, a determination must be made
whether or not it is financially worthwhile to locate the center in an area with
potential hazards. If the site can be set up in such a way that nullifies the problem
(for example, in the case of earthquakes, using seismic restraints on the equipment),
then it might be worthwhile.

Flooding
Consider whether or not the site is at the bottom of a hill that would catch rain or
snow melt. Is the site on a flood plain? Is it near a river that might overflow? Is the
site in the basement area of an existing location? While you are at it, you might as
well consider tsunamis.

52 Enterprise Data Center Design and Methodology


Seismic Activity
Anything that shakes the building is bad for equipment. Is the potential site in an
area that has frequent earthquakes, volcanic activity, or gigantic prehistoric lizards
stomping about? What is the seismic history of the area? How often and how severe
is the activity? What precautions can be used against the vibration and possible
structural damage that can be caused by tremors?

Tornados and Hurricanes


As with seismic activity, what is the history of these phenomenon in the area? What
measures can be taken to prevent them from causing damage to the facilities? Is it
worth the risk?

High Winds
This might be a concern if you are locating the data center in any of the higher floors
of a tall building. If you intend to put the center on the 57th floor of a building in
downtown Chicago, you might reconsider unless the building is built to resist
moving in high winds.

Temperature Extremes
It is important that data center equipment stay within a specific operational
temperature range. In areas with extreme levels of heat or cold, it might be necessary
to have more HVAC and insulation. In these areas, humidification is also a problem,
and larger humidification units might be necessary. Larger HVAC systems might be
worth the cost.

Fire
Though arson is a concern, fires can also occur naturally or accidentally. Consider
the history of local fire hazards. Is the site near a wooded or grassy area? Are there
lightning storms? Is the building fireproof or fire resistant? Can the building be
designed or retrofitted to be fireproof? Can the center be located well away from any
facilities where chemicals might create a combustion problem?

Chapter 5 Site Selection 53


Man-Made Hazards
Nature isn’t the only culprit in compromising the integrity of data centers. There are
also many hazards created by man to disrupt your hard work. Some of them are
described in the following sections.

Industrial Pollution
If possible, avoid locating the facility near major sources of industrial pollution.
Look carefully at neighboring facilities such as:
■ Factories
■ Manufacturing facilities
■ Sewage treatment plants
■ Farms

If chemicals associated with these facilities migrate into the controlled areas of the
data center, they can seriously impact not only the hardware, but the health of
personnel. The chemicals used in the field treatment of agricultural areas can also
pose a threat to people and machines. Though a natural problem, also consider sand
and dust that might be blown into the center.

If you must locate in an area with these potential problems, consider this in your
design plans for the center. Make sure you use a filtration system robust enough to
filter out any local contaminants.

Electromagnetic Interference
Be aware of any surrounding facilities that might be sources of electromagnetic
interference (EMI) or radio frequency interference (RFI). Telecommunications signal
facilities, airports, electrical railways, and other similar facilities often emit high
levels of EMI or RFI that might interfere with your computer hardware and
networks.

If you must locate in an area with sources of EMI or RFI, you might need to factor
shielding of the center into your plans.

Vibration
Aside from natural vibration problems caused by the planet, there are man-made
rumblings to consider. Airports, railways, highways, tunnels, mining operations,
quarries, and certain types of industrial plants can generate constant or intermittent

54 Enterprise Data Center Design and Methodology


vibrations that could disrupt data center operations. Inside the center, such
vibrations could cause disruption to data center hardware, and outside the center,
they could cause disruption of utilities.

If constant vibration is a problem in the area, you should weigh the possibility of
equipment damage over the long term. In the case of occasional tremors, you might
consider seismic stabilizers or bracing kits which primarily keep the racks from
tipping over.

Emergency Services and Vehicle Access


Are fire and police services in close proximity to the site? What is their response time
to the site? Emergency services also include support services such as emergency
power generation, air conditioning vehicles, and network service providers.

It is important, particularly in congested urban areas, that there be unobstructed


access and parking for emergency vehicles. All possibilities should be examined in
the planning stages because emergency situations can and will happen. The
personnel of one major company in Chicago was kept out of the building for two
days due to a chemical spill from an overturned truck. At another major company,
the main access road was blocked by fallen trees. There was no chain saw readily
available, so no one could get into the center for a long time. Such situations should
be considered in disaster planning, but comprehensive lights-out management can
help mitigate such problems. So can having a chainsaw.

Beyond emergency situations, there should also be easy access to loading areas for
large delivery vehicles. There should be plenty of room for the trucks to get in and
out, pass one another, and to turn around.

Utilities
Make sure the district provides adequate power, water, gas, and any other necessary
utilities. Are there redundant feeds from the electrical supplier? Is there an adequate
Internet infrastructure in the area? Extreme rural areas might be more problematic in
supplying the necessary utilities or assuring consistent uptime.

Chapter 5 Site Selection 55


Data Center Site Selection
Whether the data center will be a dedicated facility or part of a multipurpose
building, the physical location is very important. Knowing the scope of the center is
essential in making this decision, because many factors come into play. Flexibility is
also key to the decision. All of the data center systems must be coordinated with the
building systems for the overall support of operations.

The location of the center must be based on numerous criteria, including those
discussed in the following sections.

FIGURE 5-1 Data Center Before the Walls, Raised Floor, and Equipment Are Installed

Retrofitting an Existing Site


Building to suit is not always an option. Locating the data center in an existing site
could be very different than building a data center site to suit your needs. With an
existing area, you must decide whether or not it meets the requirements of the
company. Certain factors might make the area unacceptable, such as clumsy size,
difficult access for large equipment or vehicles, the inability to control access, or
overhead water pipes.

56 Enterprise Data Center Design and Methodology


If you are faced with making a choice between locations or determining the viability
of a site, you should consider the following questions:
■ What is the general layout of the area?
■ Is there enough room for required equipment?
■ What is the proximity of the area to chillers and condenser units?
■ Is there adequate access for moving in and rotating large equipment?
■ Where will HVAC units be placed? Inside the area? Outside?
■ What are the possibilities for controlling access?
■ Is the area isolated from contaminants and liquid leaks?
■ Is there room for future expansion?
■ Can walls be removed without creating structural instability?
■ Can walls be added?
■ Can a raised floor be added?
■ Is the floor-to-ceiling height adequate for a raised floor, ceiling plenum, and
equipment height?
■ Will the existing subfloor be able to handle the weight load?
■ Is there space for a separate Command Center?

Security
Not all businesses have a need for high-level security, but most businesses must
make sure their data centers are secure from vandalism, industrial espionage, and
sabotage. Make sure the potential area is situated so that access can be controlled. In
a pre-existing building, check for problem areas like ventilators, windows, and
doorways that lead directly outside or into an uncontrolled area. Could these
openings be a breach to security? Can they be blocked or can access be controlled in
another way? Can motion detectors and alarm systems be placed to increase
security?

Some siting considerations might include:


■ A separate control room and remote access to the systems to minimize the traffic
through the data center.
■ Locate the data center inside the existing building so there are no exterior
windows or doors.
■ Avoid sites with windows leading to uncontrolled areas.
■ Design the area to limit and control access.
■ Make sure the design includes surveillance cameras, motion detectors, and
alarms.
■ In situations where you must share data center space with other companies, an
effective means of segregating the space should be considered.
■ Make sure the design includes fast-acting fire control such as FM200.

Chapter 5 Site Selection 57


Also consider the possibility of vandalism by disgruntled employees and accidents
that could be caused by the actions of untrained personnel.

Access
Aside from security access considerations, the potential site for the data center
should be set up for the loading and unloading of large items such as HVAC units
and computer racks. In the case where the data center is not in direct proximity to a
loading dock, there must be a way to get bulky equipment to the site. It might also
be necessary for small vehicles like forklifts and pallet jacks to have access.

Access considerations might include:


■ Area for a loading dock
■ Freight elevators
■ Wide doorways
■ Wide aisles
■ Wide hallways
■ Ramps at floor-level height changes
■ Adequate turning radius space for racks and vehicles
■ Adequate space at corner and column areas
■ RLU design to ensure open pathways within the data center

Problem areas might include:


■ Stairways
■ Tight corners
■ Low ceilings and overhangs
■ Floors with poor load capacities
■ Numerous changes in floor height
■ Oddly shaped spaces
■ No way to make the existing area secure

Raised Flooring
If the data center will have a raised floor, look at the space with some idea of what
will be placed beneath it. Consider the following:
■ How high can the floor be raised?
■ Consider the amount of open plenum necessary to channel air for cooling. Too
little space will cool inadequately, too much space will cool inefficiently.
■ Are there structural items in place that might obstruct the free flow of air below
the floor?
■ How will wiring, cabling, and outlets be run?

58 Enterprise Data Center Design and Methodology


■ Is a raised floor a viable option for the available space?
■ With the reduced space between floor and ceiling, is there enough space to get
heated air from equipment back to the returns of the HVAC units?

Isolation From Contaminants


Isolate the data center from contaminants or contaminant-producing activities.
Avoid locating the center near print rooms, machine shops, wood shops, loading
docks, and areas that involve the use of chemicals or generate toxic vapors or dust.
Make sure the exhaust from generators or other sources of exhaust do not enter the
intakes of air handlers serving the data center. If the data center must be located
near these hazardous locations, adequate filtering systems must be added to the
design. Also, maintenance schedules for the filtering system should be more
frequent.

Risk of Leaks
Liquids pose another serious hazard to data center equipment. Despite precautions,
water pipes and water mains can leak or burst. If you plan to locate the data center
at a pre-existing site, make sure you know where all water pipes, valves, pumps,
and containments are located. If pipes with flowing liquids are running through the
ceiling, you might want to consider a different site. Also, will the data center be
under floors occupied by other tenants who might have facilities with the potential
of creating leaks?

If you must locate the center where there is a risk of leaks, make sure you design in
a way to move water out of the room. Consider troughs under the pipes that are
adequate to handle the water from a pipe failure and will carry the water out of the
room without overflowing. Also make sure there is an emergency water shut-off
valve readily accessible in the event of a pipe failure.

Environmental Controls
The type of air conditioning system chosen for the data center, and the location of
the units, might determine the viability of a location. Chilled water units must be
connected to chillers located in the building or an adjoining support facility, and
might require cooling towers. Due to noise and structural issues, chillers are usually
located in a basement, separate wing of the building, on the roof, in a parking lot, or
in a separate fenced-in area. Direct expansion air conditioners require condenser
units located outside the building. Also, the roof or outside pads should be
structurally adequate to support the condensers.

Chapter 5 Site Selection 59


Room for Expansion
Anticipating future expansion needs can be a challenge since it is difficult to predict
future trends in equipment. As technology advances, it tends to make hardware
more space-efficient (though more power and cooling consumptive). Over time, you
might fit more equipment into less space, avoiding the need for more floor space
(though it might necessitate more power and HVAC capacity which would need
floor space). Also, networking allows for expansion in a different place inside the
building or in a nearby building. Another separate data center can be built, can be
connected logically to the other networks, and therefore to machines in the original
data center.

If the need for more space is anticipated, consider this in your plans. Try not to land-
lock the center. If building an addition to the existing structure will eventually be
necessary, consider how the new area might share the existing support equipment,
like chilled water loops, security, etc. If expansion is likely and budget allows,
consider putting in the addition with raised floors and using the space for
temporary offices or storage.

General Site Considerations


As with any aspect of data center design, the number of questions you can ask
yourself about site selection can be almost endless. As food for thought, the
following sections list a few questions and ideas you might consider for both
geographic (district) and specific (room) locations.

Geographic and District Criteria


Where in the world will the data center be located? Many geographic factors must
be considered in the placement and design of the data center. Will the system be
installed on the 56th floor of a high-rise in earthquake country? Are there enough
skilled people in the local hiring pool? Is there adequate power, or will it be
necessary to build a power generator? Consider the following:
■ What is the local hiring pool like?
■ Does the district offer adequate technical employee resources?
■ Is the area conducive to employee relocation? Will employees want to live
there for a while?

60 Enterprise Data Center Design and Methodology


■ What is the local power situation?
■ Is there adequate power? Are there redundant grids?
■ Historically, how often does the power fail? For how long?
■ Is there adequate connectivity to the Internet or intranet? Does such an
infrastructure exist?
■ How many lines of the type needed (for example, T1 or DS3) are available?
How soon will they be available?
■ What types of local services are available? Is there access to adequate
bandwidth?
■ Is there a history of natural disasters in the area?
■ Are there earthquakes?
■ Are there tornados or hurricanes?
■ Is there runoff from rain and/or snow melt?
■ Will flooding be a problem?
■ Are there lightning storms?
■ How cold does it get? How hot?

Data Center Area Criteria


The area is the specific location, the room or rooms, possibly even multiple floors,
that will become the data center. Consider the following:
■ Is the data center area protected from weather and seismic problems?
■ Is the area safe from flooding (not near a river that overflows, in a flood plain, at
the bottom of a hill)?
■ How will the data center be used?
■ Will it be used for production, testing, information access?
■ Will equipment or racks be rotated?
■ How available must the equipment be (how often online)?
■ What security level must there be for data center access?
■ Will there be a separate Command Center? Will it be in a separate location than
the data center? Where?
■ What area is available? What is its shape (round, rectangular, square, L-shaped,
T-shaped)?
■ How will the area be divided? Consider walls, storage, a Command Center,
offices, other rooms, loading docks, etc.
■ If built within a multi-level building, what floor or floors will be included and
what parts of them are available?

Chapter 5 Site Selection 61


■ Is there enough width in the corridors, aisles, doorways, etc. to move large
equipment and vehicles?
■ Are floors, ramps, etc. strong enough to support heavy equipment and vehicles?
■ Is there a nearby loading dock? Is it on the same floor?
■ Is a separate site needed for loading, unloading, and storage?
■ How much room is left for data center equipment?
■ Are there freight elevators? How many?
■ Are there passenger elevators? How many?
■ Is the area safe from seismic activity (earthquakes, hurricanes, high winds)?
■ Are there any water system (bathrooms, kitchens) or pipes above the area?
■ Are there necessary facilities such as restrooms and break rooms available?
■ Is food available, even if from a vending machine? This is important for people
working late or in emergency situations where leaving the area for long periods
of time is not possible. Consider a small kitchen in a Command Center.

62 Enterprise Data Center Design and Methodology


CHAPTER 6

Implementing a Raised Floor

“Consent upon a sure foundation.”

- Lord Bardolph in Henry IV, Part II by William Shakespeare

The purpose of a raised floor is to channel cold air from the HVAC units and direct
it up where it’s needed to cool equipment, act as an out-of-the-way area to route
network and power cables, and act as a framework for equipment grounding. It also
provides a sure foundation for data center equipment.

This chapter contains the following sections:


■ “Anatomy of a Raised Floor”
■ “Floor Load Capacity”
■ “Air Flow and Pressure”
■ “Fire Rating”
■ “Local Building Code”

Anatomy of a Raised Floor


A raised floor is generally constructed on a grounded framework, with a load
surface of two-foot square tiles (also called panels). The space beneath the floor is
called the plenum. Feeding conditioned air directly from the HVAC units into the
plenum is simple, and gives the flexibility to channel air, in varying degrees, to the
locations where it is needed. The plenum is also generally used to route cables and
mount electrical outlets that feed right up to the racks. This plan keeps the cabling
out of the way, eliminating the possibility of people tripping over them, or
accidently unplugging a vital system.

63
Floor Height
The height of the floor depends on the purpose of the room. Height should be based
on air conditioner design and anticipated subfloor congestion. A typical floor height
between the subfloor and the top of the floor tiles is 24 inches (61 cm), though a
minimum height could be 18 inches (46 cm). The floor height could go as high as
60 inches (152 cm) but, of course, you would need added HVAC to pressurize such a
large plenum. The height of the floor is also relative to the total height of the floor
space. A 14-foot vertical space with a 5-foot high raised floor leaves only nine feet.
This doesn’t allow enough ceiling height for air return.

Support Grid
The support grid for the floor has several purposes. It creates the open structure
below the floor to allow for the routing of cables, supports the load surface (tiles)
and equipment, and is used for part of the “signal reference grid.” There are many
types of support grids from different manufacturers.

The following figure shows a recommended system that utilizes bolted stringers and
provides maximum rigidity for dynamic loads.

FIGURE 6-1 A Floor Grid System With Pedestals, Stringers, and Tiles

64 Enterprise Data Center Design and Methodology


If you intend to use an alternative system, such as snap-on stringers, make sure you
research them carefully to ensure that they meet the necessary load and stability
specifications.

If the data center is to be located in a seismically active area, seismic bracing should
be considered for the raised floor system. Verify that the floor manufacturer supplies
supplemental bracing before making the decision to use a particular system. If this is
not an option, bracing systems are available from several manufacturers that could
work with existing equipment.

When determining the type and specifications of the support grid you must
anticipate all the possible weight that could be placed on it at one time. Racks full of
equipment, HVAC units, equipment on dollies, forklifts or floor jacks, a tour of
people, etc. The weight specifications of the floor must exceed this potential weight.

Floor Tiles
A raised floor is typically constructed on a grounded framework, with a load surface
consisting of interchangeable tiles (sometimes called floor panels). The tiles can be
solid, perforated, or grated. There are many different types of floor tiles, designed
for different loads, and to either prohibit air flow or allow specific amounts of air
flow through them. Some tiles have custom cutouts for cable or utility passage.
There is a great deal of flexibility for designing air flow patterns using tiles with
specific air flow characteristics. Solid tiles can be placed to redirect air flow and
create subfloor pressure. Perforated tiles can be placed to redirect air flow while also
letting a certain percentage of the air flow up into the room or directly into
equipment racks.

Tile Construction
Floor tiles are typically 24 in. × 24 in. (61 cm × 61 cm). Historically, the tile cores have
been made of compressed wood, concrete, or an open structural metal design. These
tiles usually have a point load of 500 pounds. While there are solid tiles from certain
manufacturers that allow a load higher than 500 pounds, you should make sure your
stretcher system is also rated to handle this type of load. Even if these solid tiles and
stretchers can support higher floor load ratings, perforated tiles might not. The use
of perforated tiles that can handle higher loads might be required for heavy, bottom-
cooled equipment.

Choose tiles based on structural integrity and specific load requirements. Wood or
concrete might not support heavier loads. Sun Microsystems Enterprise Technology
Centers are now installing cast aluminum tiles to handle the floor loads. These tiles
can support a point load of over 1,500 pounds, whether the tiles are solid,
perforated, or even grated tiles with a 55 percent pass-through.

Chapter 6 Implementing a Raised Floor 65


The following figure shows an example of a cast aluminum tile.

FIGURE 6-2 Perforated Cast Aluminum Floor Tile Set Into the Support Grid

Note – It is best to use tiles with adequate load specifications so they don’t warp or
become damaged. If this happens, replace them immediately. An ill-fitting tile can
pose a safety hazard to people and equipment.

The floor surface must allow for the proper dissipation of electrostatic charges. The
floor tiles and grid systems should provide a safe path to ground through the tile
surface, to the floor substructure and the signal reference grid. The top surface of the
floor covering to understructure resistance should be between a minimum of
1.5 x 105 ohms and a maximum of 2 x 1010 ohms (as per NFPA 56A Test Method).
The tile structure (not the surface laminate) to understructure resistance should be
less than 10 ohms.

Never use carpeted tiles. Carpets can harbor contaminants that are agitated every
time someone walks on the tiles. These tiles are more easily damaged by the
movement of hardware, or when removed using specially designed tile lifters that
incorporate spikes to catch the loops of the tiles. Also, carpeted tiles designed with
static dissipative properties can become less effective over time.

66 Enterprise Data Center Design and Methodology


Tile Customizations
Some tiles must be modified to fit around columns, accommodate odd room shapes,
or to allow access for conduits, pipes, and cables. All modifications to tiles should be
done according to the manufacturer’s recommendations and guidelines. The
exposed cut edges of all cut-outs must be capped with custom corners or protective
trim for the safety of people handling the tiles, to avoid damage to cables, and to
optimize the air pressure under the floor. Exposed corners can also shed particulate
matter into the airstream.

Additional structural support might be necessary, especially where partial tiles are
installed along walls, around columns, or by air conditioners.

For information on floor tile maintenance, see the manufacturer’s specifications.

Plenum
A plenum (pronounced PLEH-nuhm, from Latin meaning “full”) is a separate space
provided for air circulation, and primarily to route conditioned air to where it is
needed in the data center. It is typically provided in the space between the subfloor
and raised floor, and between the structural ceiling and a drop-down ceiling. The
plenum space is often used to house data and power cables. Because some cables can
introduce a toxic hazard in the event of fire, special plenum-rated cables might be
required in plenum areas. This is subject to local fire code.

Wireways and Outlets


An efficient method of bringing power to the racks on the floor is to put the power
under the floor where it is needed. Beneath the floor tiles are outlets set into a
wireway which is usually a long metal box that houses the electrical wiring and
outlets. The power cables from the racks drop down through cutouts in the tiles and
plug into these outlets. The outlets are connected back to circuit breakers and sub-
panels by electrical wiring. You could run power cables from each breaker in a sub-
panel out to the floor, but the problems of messy cabling under the floor, air flow
blockages, and vertices would develop. Centralizing the runs of this electrical wiring
to a few areas helps reduce this problem.

Also, power outlets need to be attached to something. A wireway is a combination


of conduit housing and a place to secure outlets. Once you know where machines
will be on the floor, you know where to place the wireway. Also, using your RLU
definitions for each location, you know exactly how many outlets, and of what type,
should go to those specific locations on the floor. Your electrical engineer and

Chapter 6 Implementing a Raised Floor 67


electrical contractors can then size the wireways accordingly. You want the wireways
to be as small as possible, for the least amount of air flow blockage, but they must
meet local electrical codes.

The following figure shows an example of a raised floor system. It shows the tile
surfaces, plenum (open air space), pedestals, cable tray, and the outlets set into a
wireway. It also shows the concrete subfloor.

FIGURE 6-3 Blueprint Plan of a Raised Floor

Cable Trays
To keep cables out of harm’s way, it is normal to run cables under the raised floor.
While many data centers just drop the cables down into the floor, this causes quite a
lot of cabling chaos (not so affectionately known as “spaghetti”) under the floor. This
tangle makes tracing bad cables difficult and time-consuming. Also, large numbers
of cables will create air flow obstructions in the raised floor. These obstructions
inhibit the free flow of air in the under-floor plenum and decrease under-floor
pressure past these blockages. See Chapter 9, “Network Cabling Infrastructure” for
more details.

The use of cable trays under the floor serves as a way to organize cables and limit
blockages under the floor. The cable trays are generally U-shaped wire baskets
(sometimes called “basket wireways”) that run parallel to the wireway that houses
the electrical outlets. In many cases, these trays will be joined to this wireway, either
on top of the wireway or on the opposite side of the outlets. This minimizes air
vertices under the floor that can lead to decreased air pressure.

68 Enterprise Data Center Design and Methodology


Note – Make sure you factor in at least one and a half inches of space between the
top of the cable tray and the bottom of the raised floor tiles to keep the cables from
getting crushed. Two inches or more is preferable, but this space could be dependent
on the depth of the plenum.

Placement of Wireways and Cable Trays


Before final design plans are completed, you should determine the layout of racks on
the raised floor. This will tell you where the fronts and backs of the machines will be
and, therefore, which aisles will be cool (intake) aisles and which will be hot
(exhaust) aisles. After you know the position of the racks, you can determine
precisely where the electrical wireways for your outlets will be placed and on which
side of the wireways the outlets will be. It is often standard procedure for an
electrician to orient all of the outlets for all of the cable trays in the same direction,
unless directed to do it differently.

The following figure shows examples of a few possible options for wireway
orientation.

Electrical wireway Air Distribution Tile Hardware Rack Air Flow Direction
and outlets below
raised floor tiles

A B C D

FIGURE 6-4 Different Layout Plans for Wireways

Chapter 6 Implementing a Raised Floor 69


This placement is critical. Poor planning could set things up so that the rack is on
top of a tile that covers the outlet and the outlet is facing the wrong direction. Good
planning can save you from having to move a machine or crawl under the raised
floor to plug in a rack.

This is also a good time to determine where the under-floor cable trays will be
installed. The cable trays help organize the network and storage cables and keep
them out of the plenum where they would block air flow. Excess power cords should
also be placed there.
■ Layout A: This shows a back-to-back electrical wireway configuration. You could
put the cable tray in the middle. You will still have quite a bit of dangling cable
because the outlets are far from the server. This will work only if your RLU
definitions have very few network and storage cables defined in them.
■ Layout B: This is probably the most efficient layout. The wireway and outlets are
arranged so they can be accessed by removing a tile from the aisle area. The run
length from the outlet is shorter than Layout A. Excess cable can be placed in a
cable tray, either on the opposite side of the outlet or on the top of the wireway.
■ Layout C: If you don’t look at these types of details in the design process, you
could find yourself faced with Layout C for every other row of equipment in your
data center. Even though you can lift the tile to get access to the wireway, you will
still have to get to the other side to plug it in. If you like working with flashlights
and mirrors you could use this layout, but it doesn’t fit the “simple” part of the
design philosophy.
■ Layout D: This is the worst of the four layouts. The outlet is not only in the
wrong orientation, but it is also under a floor tile that has a rack on top of it. You
would have to move the machine two feet to get the tile up to access the outlet.
Why is it mentioned here? Because this mistake sometimes happens and now you
know to avoid it.

The following are things to consider when planning this layout:


■ Does code dictate how the wireways must be placed?
■ Will there be adequate space between the top of the cable tray and the bottom of
the raised floor tiles? This is important to keep all cabling in the tray from getting
crushed. An absolute minimum of 1.5 inches is recommended between the bottom
of the raised floor tile and the top of the wireway or cable tray, whichever is
higher.
■ Can you get to the cabling below the floor without having to move any racks?
(Moving racks that are in service is not an option.)
■ What is the best layout so that the excess electrical cable can be placed in the
wireway without spilling over the sides?

It might be a good idea to create a mock-up using whatever materials work best for
you, from coffee stirring sticks and sugar cubes to 2×4s and cardboard boxes, to
figure out the best layout for the wireways.

70 Enterprise Data Center Design and Methodology


Routing Wires and Cables
There are four different types of cabling in a data center. The first two types are
installed during the construction phase. Once these cables are installed, they should
not be changed, except by professionals.
■ Power wiring from breakers to outlets. These go in the wireways under the
raised floor.
■ Network “home run” cabling from points of distribution (PODs) on the floor to
the network room. These cables should be bundled together, and their run to the
network room should be routed above the raised floor. To maximize air flow
under the raised floor, these are usually routed in a separate cable tray in the
ceiling plenum.

The second two types of cabling are installed and removed along with racks on the
floor by data center personnel. They are routed along the cable trays under the
raised floor.
■ Power cables to the racks. These are the power cables for the racks that come up
through a cabling access in the raised floor from the power outlets.
■ Network cables from network PODs to devices. These cables connect devices to
PODs, or connect devices to other devices.

FIGURE 6-5 Neatly Routed Cables (No Spaghetti)

Chapter 6 Implementing a Raised Floor 71


Ramps and Lifts
There are two methods for getting equipment up onto the raised floor: ramps and
lifts.

Ramps are the most common. The structural integrity and angle of the ramp are the
two biggest factors. Ramps usually go from outside the data center to the staging
area. The ramp must not only support the weight of the equipment, but the weight
of the pallet, packing materials in which the equipment is shipped, and the weight
of the mechanical device used to move the pallet. Mechanical devices are usually
hand or electrical powered pallet jacks. Electrical pallet jacks can easily weigh
800 pounds by themselves. Add that to a 2,200 pound Sun Fire 15K server with
packing materials, pallet, etc., and the load weighs over 3,000 pounds. That’s one and
half tons. But wait, that’s not all! Add a motorized pallet jack and two or three people
to maneuver the pallet jack, open doors, etc., and the ramp is now supporting a
rolling load of close to 4000 pounds, or two tons. It is a good practice to have a fully
qualified structural engineer looking into this construction detail.

The scale of the ramp must also be considered. These can range from 1 in 12 (that’s
1 inch of rise for every 12 inches of length—a pretty steep ramp) to 1 in 20. A ratio of
1 in 20 is probably more suited to moving large equipment. But, a 1 in 20 ramp for a
24-inch raised floor must be at least 40 feet long. Also, there should be level space at
the top and bottom of the ramp to ensure that the pallet jack is in the correct
alignment. Add a minimum of 8 feet on each end for that and you have a ramp
section 56 feet long. It will probably be 10 feet wide. That’s 560 square feet of space
just for the ramp.

Building a ramp to support your data center is not a trivial task. Some sites are
building ramps with poured concrete. This is not as absurd an idea as it might seem.
As previously described, a Sun Fire 15K server with packing material and a
motorized pallet jack weighs over 3400 pounds. The unladen weight of a 2002 BMW
330i sedan is 3285 pounds. If your ramp can’t handle the weight load of that BMW,
it can’t handle the weight load of that Sun Fire 15K server.

Lifts are platforms placed on the edge of the raised floor and can raise the
equipment to the height of the raised floor surface. While lifts can save space, they
are a more expensive alternative. Also, a lift will only be so large, once you size the
lift, that is the size of the largest thing you can lift with it. Remember to choose lifts
that will accommodate both the size of the pallet jacks you will use and the people
operating them. Also, you will be subject to local code restrictions. Code might
dictate that you must have a ramp as well as a lift.

72 Enterprise Data Center Design and Methodology


Floor Load Capacity
One of the most important issues to be concerned with in the early stages of the data
center design is weight. It is important to know how much load will be placed on the
raised floor so that a support grid and tiles with an adequate load rating can be
ordered. Careful planning at this stage is critical. You want to plan for the weight
you’ll place on the floor today, and the weight you’ll place on the floor in the future.
Remember: Once you install the raised floor, it’s going to stay there. Changing out a
raised floor in an online data center is a monstrous and costly job. Plan for a raised
floor stretcher system and tiles with higher than necessary load ratings.

If you know exactly what equipment you’ll be putting on the raised floor and where
on the floor you’ll be placing the equipment, acquiring tiles and the stretcher system
with the correct load capacity is straightforward. Part of the strength of a raised floor
is in the fact that each stretcher is connected to four other stretchers in different
directions. If you have to replace the tiles and stretcher system of a raised floor, the
removal of even a portion of the raised floor would cause weakness in the rest of the
floor.

Load capacity won’t be much of an issue for ramps made of poured concrete, but it
will be for raised floors and structural ramps. There are three types of loads you
should consider:
■ Point load. Most racks sit on four feet or casters. The point load is the weight of a
rack on any one of these four points. For example, a Sun Fire 15K server is
2200 pounds with four casters, so the load distribution is 550 pounds per caster. A
floor tile must have higher than 550-pound point load, which means that for a 1-
inch square area on the tile must be able to support 550 pounds on that 1-inch
area without deflection of more than 2 mm.
■ Static load. Static load is the additive point loads on a tile. If you have two racks,
each with a 400 pound point load, and each rack has one caster on a tile, this tile
will have a 800 pound static load. The tile must be rated for at least an 800 pound
static load.
■ Rolling load. Rolling load should be close to static load and is usually only
applicable to perforated tiles. Since it is possible that you might use your cool
aisle to also serve as an aisle to move equipment, the perforated tiles will need to
support the weight of two point loads of a rack as they are rolled along the aisle.
If the perforated tiles cannot accommodate this load, you would have to
temporarily replace them with solid tiles. This would prohibit proper air flow
from the cool aisle, and adds work every time you need to move a rack.

The load rating of the raised floor will depend on the design and purpose of the
room. Historically, most raised floors were constructed out of concrete-filled steel-
shelled floor tiles. While solid tiles might be able to support the current and near
future load requirements, the perforated tiles cannot. The strength of these tiles rely

Chapter 6 Implementing a Raised Floor 73


on the concrete fill, and perforations in the concrete greatly weaken the tile. Sun’s
Enterprise Technology Centers have switched to aluminum floor tile systems. These
tiles can handle a point load of 1,750 pounds even on a perforated grate with 55
percent air flow. The static load of the same tile is 3,450 pounds.

In a pre-existing building, the structural floor must be assessed to determine


whether or not it will support the predetermined weight. Areas designed for light
duty, such as offices, might not be able to handle the load. This determination should
be made by a qualified structural engineer.

Air Flow and Pressure


Calculating air flow and the amount of air pressure needed to cool the data center
involves a number of factors:
■ The initial temperature of the air.
■ The initial pressure (velocity) of the air.
■ How much cooling is needed per rack. (Is it the same for all racks, or do some
racks need more cooling than others?)
■ The arrangement of solid and perforated tiles (in different perforation
percentages) to deliver air at the correct pressure to each rack.

The following figure shows an example of how pressure (in this case, water)
diminishes as it is systematically leaked. The example shows a hose with three
identically sized holes. The greatest amount of water pressure is leaked from the first
hole. The pressure from the second hole is less, and the pressure from the third hole
is less still.

FIGURE 6-6 Reduction of Pressure With Distance

74 Enterprise Data Center Design and Methodology


In the case of air travelling through a plenum and escaping through the holes of the
floor tiles, the same principle applies even if you use only perforated tiles with the
same pass-through percentage. The air escaping through the holes of the tile closest
to the source (HVAC unit) will move at a greater pressure than the air escaping
through the holes in subsequently placed tiles. Therefore, racks directly above the
first perforated tile will receive more cooling than racks above perforated tiles
farther down the plenum. The last rack in the line might not receive enough air for
proper cooling.

To regulate the air more efficiently, perforated tiles of different air flow percentages
can be used. The first tiles would have fewer holes relying on the greater pressure to
move the required volume into the racks. Subsequent tiles would have more holes to
allow volume to move through them despite the drop in pressure.

Solid tiles can also be used to control air flow. Where no air is needed (areas with no
racks above them and in the hot aisles in a back-to-back cooling model), solid tiles
should be used to maintain the optimum pressure. Or perforated tiles can be placed
in locations with no racks if air pressure needs to be reduced, or the room requires
more general cooling.

The following figure shows a suggested perforated tile placement to cool racks with
a front-to-back cooling model.

Air Distribution Tile Hardware Rack Air Flow Direction

FIGURE 6-7 Suggested Perforated Tile Placement

Chapter 6 Implementing a Raised Floor 75


Pressure Leak Detection
It is important to maintain pressure under the floor and allow air flow only through
perforated tiles in the specific areas where it is needed. This will help to maximize
the efficiency of the HVAC systems. However, rooms are not always perfectly square
nor level, so voids in the raised floor, especially near walls and around pipes and
conduits, occur. These voids allow air to escape from the floor void and decrease
pressure.

The raised floor should be inspected routinely and any voids should be filled. Also,
the perforated tiles that were used to direct air to machines that have been moved to
a different location should be replaced with solid tiles. Replacing perforated tiles
with solid tiles should be part of the standard procedure when a machine is
removed or relocated.

Fire Rating
The raised floor system should be in compliance with the specifications laid out in
the National Fire Protection Association document, NFPA 75: Protection of Electronic/
Data Processing Equipment within the USA, or relevant national standards outside the
USA.

Local Building Code


Local building code could have something to say about how you implement the
raised floor. This might be how many tile pullers (the device used to lift tiles) you
need for the size of your raised floor. Or, inspectors could question the power
distribution. For more information, see the section on PDUs in Chapter 7, “Power
Distribution.”

76 Enterprise Data Center Design and Methodology


CHAPTER 7

Power Distribution

“Gimme gimme shock treatment.”

- The Ramones

The power distribution system is the system that includes the main power feed into
the data center (or the building), the transformers, power distribution panels with
circuit breakers, wiring, grounding system, power outlets, and any power
generators, power supplies, or other devices that have to do with feeding power to
the data center equipment.

This chapter contains the following sections:


■ “Power Distribution System Design”
■ “Grounding and Bonding”
■ “Signal Reference Grid”
■ “Input Power Quality”
■ “Wiring and Cabling”
■ “Electromagnetic Compatibility”
■ “Electrostatic Discharge”
■ “Site Power Analyses”

Power Distribution System Design


A well-designed electrical system for the data center ensures adequate and
consistent power to the computer hardware and reduces the risk of failures at every
point in the system. The system should include dedicated electrical distribution
panels and enough redundancy to guarantee constant uptime. A well-designed
electrical system will provide consistent power and minimize unscheduled outages.
Equipment subjected to frequent power interruptions and fluctuations is susceptible
to a higher component failure rate than equipment connected to a stable power
source.

77
Electrical work and installations must comply with local, state, and national
electrical codes.

Assessing Power Requirements


Usually, your electrical design firm will tell you how much power is coming into the
building as DC (Direct Current) which is expressed by KVA (Kilo Volt Amps). The
easiest way to express this is in watts. When using DC power, volts × amps = watts
(V×A=W). For example, you might be told that there is 7500KVA and that 7000KVA
is available to the data center. The other 500KVA is needed for the rest of the
building for offices, copiers, lighting, smoke detectors, soda machines, etc.

You can use the rack location units (RLUs) you’ve determined for your design to
calculate how much power you need for equipment. The RLU definitions should
include not only servers and storage equipment, but also network equipment such
as switches, routers, and terminal servers. Add to this the power requirements of
your HVAC units, fire control systems, monitoring systems, card access readers, and
overhead lighting systems.

From your RLU definitions, you know that you’ll need 800 30Amp 208V L6-30R
outlets to power all of your racks. However, most circuit breakers will trip when
they reach 80 percent of their rated capacity (this is sometimes referred to as a 0.8
diversity factor). A 30Amp breaker will really only allow a maximum of 24Amps
through it before it trips and shuts down the circuit. Each circuit can handle about
5000 watts (24 amps × 208 volts = 4992 Watts) or 5KVA so the worst case electrical
draw per outlet is 5KVA × 800 outlets = 4000KVA. No problem, because this is well
within the 7000KVA you have allocated. However, most of the watts that these racks
consume go into producing heat, and it will take quite a bit more electricity (for
HVAC) to remove that heat.

A good rule of thumb is to take your total equipment power and add 70 percent for
the HVAC system. The electrical usage will vary depending on the system and
climatic conditions. Your HVAC and electrical designers should be able to give you a
more precise multiplier once the HVAC system specifics are known.

4000KVA × 1.7 = 6800KVA, and that is within the 7000KVA you have been allocated.
So, now you know that you have a large enough power in-feed to meet your
electrical requirements.

The previous example uses the maximum draw that the breaker can accommodate
before it trips. Most racks will not draw the full 5KVA, and it is possible that they
could draw considerably less. The example of watt usage for RLU-A in Chapter 4,
“Determining Data Center Capacities” is 3611 watts. This works out to a diversity
factor of .58 (30Amps × 208 volts × .58 = 3619.2 watts). If you are building a data
center that will be filled with just RLU-A racks, you could use a .58 diversity factor.
However, this would mean that your average watts per RLU could not exceed 3619

78 Enterprise Data Center Design and Methodology


watts. If you need to use a diversity factor below .80, you should use the highest
wattage definition from all of your RLUs to determine the diversity factor. Also you
must consider that power requirements will go up over time, so adding in an extra
3 to 5 percent to the diversity factor will also provide some headroom for next
generation products that you can’t anticipate during the design stages.

Finally, consider all possible future modifications, upgrades, and changes in power
needs. For example, installing 50Amp wiring when only 30Amp is currently needed
might be worth the extra cost if it is likely, within a few years, that machines will be
added that need 40 to 50Amp wiring. The initial cost could be insignificant
compared to the cost of dismantling part of the data center to lay new wire.

Consider the following questions during the design process:


■ Is a certain amount of power allocated for the data center?
■ Will power sources be shared with areas outside the data center?
■ Where will the power feeds come from?
■ Will redundant power (different circuits or grids) be available?
■ Historically, how often do multiple grids fail simultaneously?
■ If power availability or dependability is a problem, can a power generating
plant be built?
■ Will the data center need single-phase or three-phase power (or both)?
■ If the existing site is wired with single-phase, can it be retrofitted for three-phase?
■ If you intend to use single-phase, will you eventually need to upgrade to
three-phase?
■ Can you use three-phase wire for single-phase outlets, then change circuit
breakers and outlets later when three-phase is needed?
■ Where will the transformers and power panels be located? Is there a separate
space or room for this?
■ Which RLUs and their quantities need two independent power sources for
redundancy?
■ Will there be UPS? Where will the equipment be located?
■ If there is only one external power feed, can half the power go to a UPS?
■ Can a UPS be connected only to mission-critical equipment?

Multiple Utility Feeds


The availability profile of the data center could be the determining factor in
calculating power redundancy. Ideally, multiple utility feeds should be provided
from separate substations or power grids to ensure constant system uptime.
However, those designing the center must determine whether the added cost of this

Chapter 7 Power Distribution 79


redundancy is necessary for the role of the data center. It will be related to the cost
of downtime and whatever other power delivery precautions you are taking. If you
have a requirement for your own power generation as backup for data center power,
then the additional costs of multiple utility feeds might not be cost effective. You
should get historical data from your power supplier on the durations of outages in
your area. This can be valuable information when making these decisions.

Uninterruptible Power Supply


An Uninterruptible Power Supply (UPS) is a critical component of a highly-available
data center. In the event that power from the grid should fail, the UPS should be able
to power 100 percent of the hardware for at least the amount of time needed to
transfer power from an alternative utility feed or from backup generators. It should
also be able to carry 150 percent of the power load to accommodate fault overload
conditions. Don’t forget to factor in the minimum HVAC power requirements. Also,
include the power requirements needed for emergency lighting and any electronic
equipment needed to access the data center, such as access card readers.

FIGURE 7-1 Control Panel and Digital Display of a UPS System

You might size your UPS to accommodate the actual power draw rather than the
total power draw. For example, a machine might use 1500 watts for “normal” load.
However, when it’s powered on, it might initially draw 2200 watts. This load of 2200
watts is the “peak” load. You should size the UPS to handle this peak load.

80 Enterprise Data Center Design and Methodology


However, this means a larger and more costly UPS. If budget is an issue, you will be
taking a risk if you use a UPS rated for your normal load as it might fail to meet the
peak load.

The UPS should be continually online, used to filter, condition, and regulate the
power. Battery backup should be capable of maintaining the critical load of the room
for a minimum of 15 minutes during a power failure to allow for the transfer of
power from the alternate source, or to bring machines down cleanly if an alternate
power source is not available. If a UPS is not used, surge suppression should be
designed into the panels and a stand-alone isolation/regulation transformer should
be designed into the power system to control the incoming power and protect the
equipment.

Backup Power Generators


Backup power generators should be able to carry the load of the computer
equipment, as well as all support equipment such as HVACs and network
equipment. Depending on the availability status of the data center, it might be
acceptable to use the UPS and multiple utility feeds without generators. If, by
researching the power supply history, you determine that outages of 15 minutes or
less are likely, you should install a UPS system with 20 minutes of battery power.
This will sustain the data center until power is back on. If there is an outage of
longer than 20 minutes, the data center will go down. This decision must be based
on risk exposure determinations. The probability of a 20-minute outage might not
outweigh the cost of generators.

If you plan for the use of generators, you’ll need to think about code compliance,
where they will be located (they give off exhaust), where the fuel tanks will be
placed (one company used the same size tank used in gas stations, and it had to be
buried), whether or not additional concrete pads must be installed, etc. You must
also consider contracts with diesel suppliers.

Sharing Breakers
Though it is sometimes a necessary evil, sharing breakers is not recommended. As
described in the earlier sections, machines don’t use all of the capacity of their
resident circuits. You have a normal load and a peak load. Two machines, each with
a normal load of 1500 watts and a peak load of 2200 watts, could share the same
5KVA 30Amp circuit. However, if the configuration of these devices is changed over
time, for example, if more memory is added, this might change the normal and peak
loads, over the amount that the circuit could handle. While you might be forced to
do this, you must be very careful and accurate in your power usage calculations for
any circuit that you share.

Chapter 7 Power Distribution 81


FIGURE 7-2 Breaker Panel

Maintenance Bypass
The power system design should provide the means for bypassing and isolating any
point of the system to allow for maintenance, repair, or modification without
disrupting data center operations. The system should be designed to avoid all single
points of failure.

Installation and Placement


The power distribution equipment for computer applications should be installed as
close as possible to the load. All loads being supported must be identified and
evaluated for compatibility with the computer equipment. Heavy loads that are
cyclic, such as elevators, air conditioners, and large copy machines, should not be
connected directly to the same source as the data center equipment.

82 Enterprise Data Center Design and Methodology


Grounding and Bonding
Grounding is the creation of a path to an electrically conductive body, such as the
earth, which maintains a zero potential (not positively or negatively charged) for
connecting to an electrical circuit. This is usually done by connecting the data center
equipment at the power source to an earth-grounding electrode subsystem which is
a network of interconnected rods, plates, mats, or grids installed to establish a low-
resistance contact with the earth. The purpose of the earth connection is to provide
safety from shock to personnel and to protect the data center equipment from
voltage gradients which could cause failures or fires. All metallic objects at the site
that enclose electrical conductors or that are likely to be energized by electrical
currents (for example, circuit faults, electrostatic discharge, or lightning) should be
grounded for human safety, reducing fire hazards, protecting equipment, and to
maintain optimal system performance.

A final reason for proper grounding is noise control, an important aspect of power
quality.

Bonding is the means by which two or more grounding rods are connected. Proper
bonding techniques are critical to proper grounding. You don’t want to connect a
grounding electrode to the central ground using a material that would act as an
insulator, as this would add resistance to the path the electricity would take. The
means by which you bond different grounding materials is specified by code.
NFPA 70 1999, Article 250, sections 90 through 106, gives specific information on
bonding. NFPA 70, section 250-90, defines bonding in general as “Bonding shall be
provided where necessary to ensure electrical continuity and the capacity to conduct
safely any fault current likely to be imposed.”

A solid and well-bonded grounding system will allow circuit breakers to perform
correctly, and ensure that devices like surge protectors and power sequencers
connected to grounded outlets have a safe path to ground if an overcurrent situation
occurs. In areas where overcurrent situations are likely, you can ground the metal
chassis of a rack to the grounding system.

The common point of grounding can be connected to any number of sources at the
service entrance (main power feed), for example:
■ Driven earth rod
■ Buried grid
■ Building steel
■ Water pipes

Whatever the sources, the ground should be carried through the entire system from
these sources. Ideally, the central point of grounding at the service entrance will be
connected to redundant ground sources such as building steel, buried grid, and cold
water piping. A single source sets up the potential for a broken ground. A water

Chapter 7 Power Distribution 83


pipe might be disjointed. Building steel could accumulate resistance over several
floors. By tying into multiple grounds, ground loops are avoided, disruptions are
minimized, and redundancy is achieved.

A university on the eastern seaboard lost all power from a problem with poorly
grounded generators on the main power line. In the postmortem, it was found that
there really was a postmortem. A raccoon seeking warmth had climbed into the
generator housing and shorted out the circuit, creating a grounding loop, and
knocking out the power. When everything was finally back online, another raccoon
climbed into the generator and self-immolated, taking the power with it. After that,
chicken wire was installed around the generator.

Compliance With the NEC


All grounding design should comply with the National Electrical Code (NFPA 70 or
NEC) unless superseded by other codes. Article 250 of NFPA 70 1999 “ covers
general requirements for grounding and bonding of electrical installations, and
specific requirements in (1) through (6).

1. Systems, circuits, and equipment required, permitted, or not permitted to be


grounded.

2. Circuit conductor to be grounded on grounded systems.

3. Location of grounding connections.

4. Types and sizes of grounding and bonding conductors and electrodes.

5. Methods of grounding and bonding.

6. Conditions under which guards, isolation, or insulation may be substituted for


grounding.”

NFPA 70 1999 in section 250-2 (d) “Performance of Fault Current Path” states:
■ “...shall be permanent and electrically continuous.” The ground should be
continuous from the central grounding point at the origin of the building system.
If the path is installed in such a way that damage, corrosion, loosening, etc. could
impair the continuity, then shock and fire hazards can develop. The ground
should be dedicated and continuous for the whole system to avoid a ground
differential that can occur from using various grounds.
■ “...shall be capable of safely carrying the maximum fault likely to be imposed
on it.” Fault currents can be many times normal currents, and such high currents
can melt or burn metal at points of poor conductivity. These high temperatures
can be a hazard in themselves, and they can destroy the continuity of the ground-
fault path.

84 Enterprise Data Center Design and Methodology


■ “...shall have sufficiently low impedance to facilitate the operation of
overcurrent devices under fault conditions.” A properly designed system will
have as low an impedance as possible. If the ground-fault path has a high
impedance, there will be hazardous voltages whenever fault currents attempt to
flow. Also, if the impedance is high, the fault current will be limited to some
value so low that the fuse or circuit breaker will not operate promptly, if at all.
■ “The earth shall not be used as the sole equipment grounding conductor or
fault current path.” You have to use circuit breakers and valid grounding
systems. You can’t just rely on the fact that the building is connected to earth as
the sole means of grounding.

NFPA 70 1999 Section 250-50 state that each of the items below “...shall be bonded
together to form the grounding electrode system.”
■ Metal underground water pipe
■ Metal frame of the building, where effectively grounded
■ Concrete-encased electrode
■ Ground ring

Furthermore, if metal underground water pipe is used, “continuity of the grounding


path or the bonding connection to interior piping shall not rely on water meters or
filtering devices and similar equipment.” Additionally, a supplemental electrode is
required.

NFPA 70 1999 section 250-52 states that if none of the previous grounding items are
available, then, and only then, should you use the following:
■ Other local metal underground systems or structures
■ Rod and pipe electrodes
■ Plate electrodes

The material in this section is reprinted with permission from NFPA 70, The
National Electrical Code® Copyright ©1999, National Fire Protection Association,
Quincy, MA 02269. This reprinted material is not the complete and official position
of the National Fire Protection Association on the referenced subject, which is
represented only by the standard in its entirety.

Equipment Grounding Conductor Impedance


The data center must have its own grounding plan which will tie into the earth
ground for the rest of the building. The system should have sufficiently low
resistance to allow circuit breakers, surge protectors, and power sequencers to
respond to this overcurrent state very quickly. This resistance should be in the
1 to 5 ohm range. In the U.S., a 25-ohm maximum resistance value is the minimum
standard for most “normal” grounding systems, according to the NEC. While this

Chapter 7 Power Distribution 85


level of resistance is acceptable in a normal office environment, data centers should
use the 5 ohms of resistance as the acceptable maximum resistance level for their
grounding system.

The NEC and local codes require electronic equipment to be grounded through the
equipment grounding conductor and bonded to the grounding electrode system at
the power source. The impedance of the equipment grounding conductor from the
electronic equipment back to the source neutral-ground bonding point is a measure
of the quality of the fault return path. Poor quality connections in the grounding
system will give a high impedance measurement. Properly installed equipment
grounding conductors will give very low impedance levels. Equipment grounding
conductors should have levels meeting code requirements with a value of less than
0.25 ohm.

Signal Reference Grid


A Signal Reference Grid (SRG) is a means to reduce high-frequency impedance (also
called noise) so that a device or outlet has the lowest impedance path to earth
ground. This grid has multiple paths to ground to ensure that grounding loops do
not develop.

The SRG should be designed for the data center. This provides an equal potential
plane of reference over a broad band of frequencies through the use of a network of
low-impedance conductors installed throughout the facility. The following figure
shows part of an SRG in a blueprint detail.

TO N.E.C. ARTICLE 250-26 GROUNDING


ELECTRODE. PRIMARY TO BE THE NEAREST
AVAILABLE EFFECTIVELY GROUNDED
STRUCTURAL METAL MEMEBER OF THE
STRUCTURE (CAD WELD CONNECTION).

LOW FREQUENCY GROUND


1/0 CU

COMPUTER POWER
GROUND ALL EXPOSED NON-
SUB-DISTRIBUTION PANEL.
#6 CU CURRENT CARRYING METAL
PARTS OF A DATA PROCESSING
PROVIDE LOCAL GROUND BUS
SYSTEM TO REFERENCE GRID
24" L. x 2" W. x 1/8" TH. ON 2"
IN ACCORDANCE WITH N.E.C.
MINIMUM STANCHIONS ANCHOR
250 AND 645. COORDINATE
TO STRUCTURAL FLOOR. DRILL
CONNECTION WITH EQUIPMENT
BUS TO MOUNT LUGS. COORDINATE
MANUFACTURER PRIOR TO ROUGH-IN.
LOCATION WITH OWNER. LOCATE
WITHIN 5 FEET OF HIGH FREQUENCY GROUND EVERY OTHER RAISED
GROUND REFERENCE GRID. FLOOR SUPPORT TO REFERNCE
GRID.
AUGMENTED GROUND TO
GROUNDING ELECTRODE. GROUND METAL ELECTRICAL, WATER,
HEATING, AND AIR CONDITIONING
BUILDING STEEL. SYSTEMS UNDER RAISED FLOOR TO
REFERENCE GRID WITH #6 CU.
MEDIUM FREQUENCY REFERENCE
GROUND. PROVIDE AND INSTALL A #1/0 BOND ALL GROUND CONDUCTORS
LOOP GROUND. OF CIRCUITS ENTERING OR
15’-0" PASSING THROUGH AREA (BONDING
EACH CONDUIT SYSTEM IS
ACCEPTABLE) WITH #10 CU.

FIGURE 7-3 Blueprint Plan of a Signal Reference Grid

86 Enterprise Data Center Design and Methodology


Recommended Practices
The following is a list of recommended practices for an SRG. This information
should be well understood by the electrical engineer/contractor but should be used
only as a reference because electrical codes in your area might be subject to different
requirements.

1. Follow applicable codes and standards for safe grounding.


There is no conflict between safe grounding for people and effective high-frequency
grounding for sensitive electronic equipment.

2. Install equipment ground bus.


Use sized 10" long, 1/4" thick, 4" high on 4" insulators. Bond via exothermic weld
with #2 AWG bare copper to grounding ring.

3. Provide exothermic weld or other code compiant connection between intersecting


ground grid connectors.

4. Provide grounding/bonding for raised floor pedestal system in data center as


follows:
Install #4 AWG bare copper for MFG (raised floor pedestal) grid. Bond to every
other raised floor pedestal.

5. Route #3/0 from equipment grounding bus bar to grounding bus bar in main
electrical room.
Make sure that you have a path to earth ground.

6. Bond HVAC units to perimeter ground or medium frequency ground loop via
#6CU conductor.

7. Keep data and power cables on or near SRG.


All data and power cables should lay on or be very close to the SRG.

8. Complete documentation.
Documentation should be complete in all details, including the proper grounding
and bonding of heating, ventilation, and air-conditioning equipment, piping,
raceways, and similar items. The responsible engineer should not expect the
installers to complete the design.

Chapter 7 Power Distribution 87


Input Power Quality
The plans for the data center should include a well-designed power and grounding
system to maintain appropriate conditions and avoid unplanned power outages.
Numerous factors can disrupt, degrade, or destroy electronic systems. High-
frequency, high amplitude noise, high ground currents, low power, surges and sags
in voltage, harmonic distortion, and other factors will affect the proper functioning
of equipment. It is essential that power conditioning technology be used to protect
the data center equipment.

The following table shows a chart that was published by the U.S. Government as a
Federal Information Processing Standard or FIPS. The source is FIPS PUB 94,
“Guideline On Electrical Power for ADP Installations.” The U. S. Government
withdrew this standard July 29, 1997 because these tolerances or tighter tolerances
had been adopted as industry standards. It is presented here only as a reference.

TABLE 7-1 FIPS PUB 94 Tolerances Chart

Typical Acceptable Limits for Computers and


Power Sources

Typical Units Affected and


Environmental Attribute Environment Normal Critical Comments

Line frequency 0.1% - 3% 1% 0.3% Disk packs, tape,


regulators
Rate of frequency 0.5-20 Hz/s 1.5 Hz/s 0.3 Hz/s Disk packs
change
Over- and under- 5-6%, -13.3% +5%, -10% 3% Unregulated power
voltage supplies
Phase imbalance 2%-10% 5% max 3% max Polyphase rectifiers,
motors
Power source: 0.85-0.6 0.8 lagging <0.6 Indirectly limits power
tolerance to low lagging lagging or source or requires
power factor 0.9 greater capacity unit
leading with reduced overall
efficiency
Tolerance to high 1.3-1.6 peak/ 1.0-2.5 >2.5 1.414 normal; departures
steady state peak rms peak/rms peak/rms cause wave shape
current distortion
Harmonics (voltage) 0-20% total 10-20% 5% max Voltage regulators, signal
rms total; total circuits
5-10% 3% largest
largest

88 Enterprise Data Center Design and Methodology


TABLE 7-1 FIPS PUB 94 Tolerances Chart (Continued)

Typical Acceptable Limits for Computers and


Power Sources

Typical Units Affected and


Environmental Attribute Environment Normal Critical Comments

DC load current Negligible to <0.1% w/ As low as Half wave rectifier load


capability of power 5% or more exceptions 0.5% can saturate some power
source source, trip circuits
Voltage deviation 5-50% 5-10% 3-5% Affects regulators, signal
from sine wave circuits
Voltage modulation Negligible to 3% max 1% max Voltage regulators, servo
10% motors
Transient surges/sags +10%, -15% +20%, +5%, -5% Regulated power, motor
-35% torques
Transient impulses 2-3 times Varies: Varies: Memory, disks, tapes
nominal peak 1,000- 200-500V having data transfer
value (0- 1,500V typical rates, low level data
130% V-s) typical signals
RFI/EMI and “tone 10V up to 20 Varies Varies Same as above
bursts,” normal and Khz; less at widely- widely-
common modes high freq. 3V typical 0.3V
typical
Ground currents 0-10 A rms + 0.001-0.5 A 0.0035 A Can trip GFI devices,
impulse noise or more or less violate code, introduce
current noise in signal circuits

Power Conditioning Technology


When the power source does not meet the equipment requirements, additional
hardware might be required for power conditioning. These power conditioning
systems can be separate or can be integrated into UPS equipment. The use of power
conditioning systems is much like the use of UPS systems. A “power sag” or
“brownout” is an event that can bring the delivery of power to under 80 percent of
nominal power for a brief duration, usually two seconds or less, sometimes even in
the milliseconds range. You can think of a power conditioning system as a three-to-
five second UPS that will maintain the power flow through a brownout.

Chapter 7 Power Distribution 89


Harmonic Content
Harmonics problems can be caused by the interaction of data center equipment with
the power loads or by switching power supplies. Harmonic distortion, load
imbalance, high neutral current, and low power factor can result in decreases in
equipment efficiency and reliability. Eliminating harmonics problems is difficult,
because the computer hardware contributes to them, and any changes in the room
load or configuration to fix the problem can create new problems.

Sun Microsystems equipment has been designed to address the problems of


harmonic distortion and is generally compatible with similar modern equipment.
Equipment that does not have the advantages of modern harmonic-correction
features should be isolated on separate circuits.

Voltage Spikes
Voltage spikes are rises in the voltage caused most often within the power
distribution circuits by components turning on and off, such as the cycling of
compressor motors. Large spikes can interfere with energy transfer, or the associated
electrical noise can cause signal corruption.

A UPS and/or filtering system will usually stop most spikes originating upstream of
the UPS. If a UPS will not be installed, some other form of regulation or surge
suppression should be designed into the system.

Lightning Protection
The potentially damaging effects of lightning on computer systems can be direct or
indirect. It might be on the utility power feed, directly on the equipment, or through
high-frequency electromagnetic interference or surge currents. Lightning surges
cannot be stopped, but they can be diverted. The plans for the data center should be
reviewed to identify any paths for surge entry, and surge arrestors that provide a
path to ground should be included to provide protection against lightning damage.
Protection should be placed on both the primary and secondary sides of the service
transformer.

Lightning protection systems should be designed, installed, and maintained in


accordance with NFPA 780 (1997 edition), Standard for the Installation of Lightning
Protection Systems, or any superseding local or national code.

90 Enterprise Data Center Design and Methodology


Emergency Power Control
NFPA 70 and NFPA 75 require a single point of disconnect for all electronic systems
in the data center, at each point of entry. Multiple disconnects are also acceptable,
but in either case, the switches must be unobstructed and clearly marked, as shown
in the following figure.

FIGURE 7-4 Emergency Power Disconnect and Manual Fire Alarm Pull Station

Protective covers can be placed over the buttons to avoid accidental contact, but
access cannot be locked out. The switch, or switches, should disconnect power to all
computer systems, HVAC, UPS, and batteries. If the UPS is located within the data
center, the disconnect should stop power to the unit. If the UPS is located remotely,
the disconnect should stop the supply from the unit into the room.

Though not required by code, it is recommended that all power sources in the room
be controlled by the disconnect to provide the highest degree of safety to personnel
and equipment.

Chapter 7 Power Distribution 91


Wiring and Cabling
All wiring and cabling should be designed and installed in accordance with
NFPA 70 of the National Electrical Code, or superseding national or local codes. All
wiring and cabling should be run in an orderly and efficient manner, not like the
“spaghetti” shown in the following figure.

FIGURE 7-5 Disorganized Cabling Under Floor Tiles

Data centers undergo frequent modifications, so any obsolete cabling should be


removed to avoid air flow obstructions and minimize confusion and possible
disconnection of the wrong cables during modification.

Note – Temporary extension cords should not be used in the subfloor void. If used
above the raised floor, precautions should be taken to ensure that they don’t pose a
tripping hazard, and that they are not damaged.

Higher Amps and Single-Phase or Three-Phase


The main power feeds that enter a building are usually three-phase. Devices called
transformers take the three phases of that power and convert them to three separate
single phases. However, some computer equipment and support equipment runs on

92 Enterprise Data Center Design and Methodology


three-phase power only. Single-phase and three-phase power use different outlets,
wiring, and circuit breakers. Use RLU definitions (see Chapter 4, “Determining Data
Center Capacities”) to determine how much single- and three-phase power you will
need.

However, flexibility is an important part of design methodology, and we know that


technology changes. It is possible that computer and network equipment suppliers
will need to move larger systems to the use of three-phase power or higher
amperage. Some already offer three-phase power as an option. So how can you
design flexibility into your power system? One way is to gauge up your wiring
requirements (pardon the pun).

Consider this scenario: Currently all of your RLU definitions use only single-phase
power, L6-30R 30 Amp outlets. If you were to use the standard wire gauge for these
outlets it will be fine. You can reuse this wire if you move to a three-phase outlet,
provided that it still uses 30 Amps. However, if you were to use a standard wire
gauge for 50 Amps, then this wire gauge would meet or exceed code requirements
for the L6-30R 30 Amp outlets. Basically, you can use a larger gauge wire than is
standard, but, not a smaller gauge wire. If you think you will need to change or
upgrade power in the future, putting in the larger gauge wire for future use is a
good idea. With this larger gauge wire in place, if you need to change some outlets
to run at a higher amperage, you already have the wire ready and waiting under the
floor.

Redistributing outlets from single-phase to three-phase is simple if the three-phase


outlets run at the same amperage as the single-phase outlets they replace. For
example: If you had three L6-30R single phase outlets each on their own circuit
breaker, you could move to three-phase outlets of the same voltage by replacing only
the outlets and swapping three of these single-phase circuit breakers for two three-
phase breakers.

The following figure shows a section of electrical wireway for supporting the
electrical requirements of two RLU Superset-A and one RLU-C.

FIGURE 7-6 Blueprint Plan of a Standard Electrical Wireway and Outlets Under the
Raised Floor

The wire gauge in the wireway can also support three-phase power as well as the
current single-phase L6-30R existing outlets, since they are both running at 30 Amps.
You can see four cutouts on the left side. These are already in the wireway so that,
should three-phase power be needed later, six of the L6-30R outlets can be removed

Chapter 7 Power Distribution 93


and the wiring used for four three-phase outlets. You can also see the labels for each
outlet’s circuit breaker. Six of these breakers can be removed at the sub-panel and
replaced by four three-phase breakers.

There is another way to solve this problem: Power Distribution Units (PDUs).

Power Distribution Units


Historically, there was one or more power feeds into the building, and these power
feeds fed transformers that would send portions of this electricity to sub-panels.
These sub-panels contained the circuit breakers for each outlet on the floor. Wire for
each outlet ran from the breakers out to the floor and terminated in an outlet. This is
still is a fine system. However, if you need to change the outlet on the floor, you
must change the breaker, the wire from the breaker out to the floor, and the outlet
itself. In an operational data center, this is a difficult and time-consuming process. To
run new wire out to the location on the floor means removing tiles in the raised
floor. This leads to decreased pressure that can affect the proper cooling of
operational equipment. While you could have flexibility in this system, it comes at a
large cost to the smooth running of a working data center.

A Power Distribution Unit (PDU) is a way to integrate the circuit breakers, wire, and
outlets in a central location on the floor that can service one or more RLUs. In this
example, a PDU has an in-feed of 100A three-phase power by way of a Hubble
connector. This Hubble connector plugs into the PDU. Inside the PDU is a smaller
version of a sub-panel with circuit breakers for each outlet in the PDU. These circuit
breakers have wires which connect to the individual outlets in the PDU. A PDU
being fed by a 100Amp three-phase Hubble connector could supply eight 30Amp
single-phase circuits. Another might supply ten 20Amp single-phase circuits, and
another might supply four three-phase 30Amp outlets.

This gives a lot of flexibility in your electrical system. However, there are a few
downsides to this design. The first concern is that it might not meet code. In the U.S.,
for example, the NEC is interpreted by local building authorities and can be
superseded by other local electrical code. There are data centers in San Diego,
California and Austin, Texas where PDUs under raised floors are acceptable to the
local electrical code requirements. However, in Hillsboro, Oregon and Menlo Park,
California, the use of PDUs under the raised floor are not acceptable under the local
electrical code. Different states and different counties might have different
interpretations of electrical code requirements.

94 Enterprise Data Center Design and Methodology


The following figure shows an example of a PDU.

FIGURE 7-7 Blueprint Plan of a Power Distribution Unit

The other downside to the PDU design is availability. Currently, PDUs are custom-
made devices and can be subject to lead times of weeks or months to manufacture.
This is not a problem if you have a lot of lead time before you make changes to your
electrical outlets. However, in the real world, this luxury isn’t always available. With
foresight, PDUs of whatever type you anticipate the need for can be pre-
manufactured, but this involves additional cost for the materials (box, circuit
breakers, wiring, and outlets) and labor to make, and the additional cost of storing
them.

PDUs can offer a great deal of flexibility to your electrical design. However, your
first requirement will be to find out if they will be acceptable to your local code
requirements. And even if they are, they might not be the most cost effective model
for your data center.

Chapter 7 Power Distribution 95


Electromagnetic Compatibility
Electromagnetic interference (EMI) and radio frequency interference (RFI) is radiated
and conducted energy from electrical devices that produce electromagnetic fields.
The electrical noise currents associated with these can interfere with the signals
carried by the electronic components and the cabling of equipment.

Sources of EMI and RFI can be inside or outside the data center environment.
Common external sources are airports, telecommunications or satellite centers, and
similar facilities. Internal sources include the hardware itself. Sun equipment is
tolerant of most common EMI/RFI levels. If high levels are suspected, a study
should be conducted to determine whether shielding or other remedial actions are
necessary.

Electrostatic Discharge
Electrostatic discharge (ESD) is the rapid discharge of static electricity between
bodies at different electrical potentials and can damage electronic components. ESD
can change the electrical characteristics of a semiconductor device, degrading or
destroying it. It might also upset the normal operation of an electronic system,
causing equipment to malfunction or fail.

Today’s equipment has a much denser geometry, with thinner, more easily damaged
materials. Though changes in design, manufacturing processes, and materials have
reduced ESD sensitivity, components can still be damaged if precautions are not
taken in the design of the data center and in component handling techniques. The
damage can result in catastrophic failures, or it might not cause outright failure, but
might make a component more susceptible to failure later on. Low grade failures
due to cumulative degradation of components can be subtle and difficult to detect.

There are numerous ways to control static generation and ESD. The following list
describes some of the control techniques.
■ Since static electricity is a greater problem in an environment with low relative
humidity (RH) levels, maintain appropriate relative humidity levels. This will
help to dissipate charges.
■ Limit or isolate the use of hardware that generates static charges.
■ Limit or isolate activities and materials that generate static charges.
■ Use only appropriate carts and furniture in the room.
■ Don’t use carpeted tiles!

96 Enterprise Data Center Design and Methodology


■ Operators should use appropriate personal grounding equipment such as anti-
static lab coats, wrist straps, and heel grounders.
■ Never use paper clips to press reset buttons! A good idea is to tape a few wooden
toothpicks to the inside of the rack doors for use as reset button depressors.
■ Keep covers on equipment racks closed. Covers should be opened only by trained
personnel using proper grounding when inspections, repairs, or reconfigurations
are necessary.
■ The raised floor system should be properly grounded with static dissipative tile
surfaces to provide a proper path to ground.
■ Use only appropriate cleaning agents on floor tiles to maintain the static
dissipative properties of the floor.

Site Power Analyses


Power disturbances can have numerous effects on sensitive electronic equipment,
including data errors, system halts, memory or program loss, and equipment
failures. Since it is often difficult to determine whether these problems are caused by
power disturbances or by unrelated electronic equipment or software failures, a
power system survey and analysis could be required. The analysis should be
performed by professionals and should determine, at minimum, the following:
■ The soundness of the power distribution (wiring) and grounding systems
supplying power to the equipment
■ The quality of the AC voltage supplying power to the equipment
■ The source of power system disturbances
■ The impact of power disturbances on data center equipment

The site power survey data should then be thoroughly examined to identify cost-
effective improvements or corrections, both immediate and for the future.

Chapter 7 Power Distribution 97


98 Enterprise Data Center Design and Methodology
CHAPTER 8

HVAC and Other Environmental


Controls

“So hot you’re cool, so cool you’re hot.”

- General Public

The control and maintenance of heating, ventilation, and air conditioning (HVAC),
as well as relative humidity (RH) levels, is essential in the data center. Computer
hardware requires a balanced and appropriate environment for continuous system
operation. Temperatures and relative humidity levels outside of the specified
operating ranges, or extreme swings in conditions, can lead to unreliable
components or system failures. Control of these environmental factors also has an
effect on the control of electrostatic discharge and corrosion of system components.

This chapter contains the following sections:


■ “Reasons for Environmental Control”
■ “Temperature Requirements”
■ “Relative Humidity”
■ “Electrostatic Discharge”
■ “Air Conditioning Systems”
■ “Humidification Systems”
■ “Monitoring Temperature and RH Levels”
■ “Mechanical Support Systems”
■ “Air Distribution”

99
Reasons for Environmental Control
Computer rooms require precise and adaptable temperature control for several
reasons:
■ Need for cooling. Data centers have a dense heat load, generally 10 to 30 times
the heat density of normal offices.
■ Cooling must be delivered where needed. The heat load varies across the area of
the computer room. To achieve a balanced psychrometric profile, the air
conditioning system must address the needs of particular heat-producing
equipment.
■ Data centers need precise cooling. Electronic equipment radiates a drier heat
than the human body. Therefore, precision data center cooling systems require a
higher sensible heat ratio (SHR) than office areas. Ideally, the cooling system
should have an SHR of 1:1 (100 percent sensible cooling). Most precision systems
have sensible cooling between 85 and 100 percent, while comfort systems
normally rate much lower.
■ Controls must be adaptable to changes. The data center heat load will change
with the addition or reconfiguration of hardware. Also, exterior temperature and
humidity can vary widely in many places around the world. Both of these
conditions will affect cooling capacities. Data center air conditioning systems
must be chosen for their ability to adapt to these changes.
■ Data centers need frequent air exchange. To create a precision cooling
environment, the air must be exchanged at an adequate rate. While a normal
office environment requires only two air changes per hour, the high-density heat
load in a data center requires as many as 50 changes per hour. Precision air
conditioners pass more than 500 cubic feet per minute (CFM) per ton, while
comfort cooling air conditions might pass as little as 350 CFM per ton. If not
enough air is exchanged in a given time, the cooling air will heat up before
reaching the equipment it is meant to cool, and problems could occur.

100 Enterprise Data Center Design and Methodology


Temperature Requirements
In general, an ambient temperature range in the data center of 70 to 74 F (21 to 23 C)
is optimal for system reliability and operator comfort. Most computer equipment
can operate within a wide psychrometric range, but a temperature level near 72 F
(22 C) is best because it is easier to maintain safe associated relative humidity levels.
Standards for individual manufacturers and components vary, so check the
manufacturer’s specifications for appropriate temperature ranges.

Another reason for keeping the temperature ranges maintained as close to the
optimal temperature as possible is to give the greatest buffer against problems and
activities that can change the temperature profile. Following are some possible
causes of a change in the temperature profile:
■ Component failure (or even scheduled maintenance) of the environmental
support equipment
■ Failure of any part of the HVAC or support systems
■ Installations, deinstallations, or reconfigurations of hardware
■ Removal of floor tiles for subfloor work, such as cabling
■ Doors left open

With the center kept at the optimal temperature, these influences have less of an
overall effect on equipment.

Relative Humidity
Relative humidity (RH) is the amount of moisture in a given sample of air at a given
temperature in relation to the maximum amount of moisture that the sample could
contain at the same temperature. If the air is holding all the moisture it can for a
specific set of conditions, it is said to be saturated (100 percent RH). Since air is a
gas, it expands as it is heated, and as it gets warmer the amount of moisture it can
hold increases, causing its relative humidity to decrease. Therefore, in a system
using subfloor air distribution, the ambient relative humidity will always be lower
than in the subfloor.

Chapter 8 HVAC and Other Environmental Controls 101


Ambient levels between 45 and 50 percent RH are optimal for system reliability.
Most data processing equipment can operate within a fairly wide RH range (20 to 80
percent), but the 45 to 50 percent range is preferred for several reasons:
■ Corrosion. High humidity levels can cause condensation within computer
equipment which can cause corrosion to components. For more information, refer
to “Corrosion” on page 103.
■ Electrostatic Discharge (ESD). ESD can cause intermittent interference in
equipment. It is easily generated and less easily dissipated when the RH is below
35 percent and becomes critical at lower ranges. For more information, refer to
“Electrostatic Discharge” on page 103.
■ Operating time buffer. This humidity range provides the longest operating time
buffer in the event of environmental control system failure.

Although the temperature and humidity ranges for most hardware are wide,
conditions should always be maintained near the optimal levels. The reliability and
the life expectancy of the data center equipment can be enhanced by keeping RH
levels within the optimal ranges.

Certain extremes (swings) within this range can be damaging to equipment. If, for
example, very high temperatures are maintained along with very high percentages
of RH, moisture condensation can occur. Or, if very low temperatures are maintained
along with very low percentages of RH, even a slight rise in temperature can lead to
unacceptably low RH levels.

The following table shows ranges for temperatures, relative humidity, and altitude.

TABLE 8-1 Environmental Requirements

Environmental Factor Optimal Operating Non-Operating

Temperature 70 to 74 F 50 to 90 F -4 to 140 F
(21 to 23 C) (10 to 32 C) (-20 to 60 C)
Relative humidity 45% to 50% RH 20% to 80% RH Up to 93% RH
(noncondensing)
Altitude Up to 10,000 ft Up to 10,000 ft Up to 40,000 ft
(3,048 m) (3,048 m) (12,192 m)

Note – Severe temperature or RH swings should be avoided. Conditions should not


be allowed to change by more than 10 F (5.5 C) or 10 percent RH in any 60-minute
period of operation.

102 Enterprise Data Center Design and Methodology


Corrosion
Excessive humidity in the air increases the corrosive potential of gases and should
be avoided in the data center environment. Gases can be carried in the moisture in
the air and transferred to equipment in the data center.

Drastic temperature changes should also be avoided. These can cause latent heat
changes leading to the formation of condensation. This usually happens in areas
where hot and cold air meet, and this can cause a number of hardware problems.
■ Water can react with metals to form corrosion.
■ Water can electrochemically form conductive solutions and cause short circuits.
■ If there are electrical potential differences between two dissimilar metals in a
component, electrolytic or galvanic corrosion can occur.
■ Water can form a reactive combination with gases present in the air, and the
resultant compounds can corrode hardware.

Keep relative humidity levels at the appropriate percentage.

Electrostatic Discharge
Electrostatic discharge (ESD) is the rapid discharge of static electricity between
bodies at different electrical potentials and can damage electronic components. ESD
can change the electrical characteristics of a semiconductor device, degrading or
destroying it. It might also upset the normal operation of an electronic system,
causing equipment to malfunction or fail.

For more information on ESD, see page 96.

Air Conditioning Systems


In the simplest terms, HVAC units are really big air conditioners, not dissimilar to
the air conditioning unit in your car, apartment, or house.

The efficiency of a precision air conditioning system is based on two things:


■ The degree of temperature control
■ The ability of the system to get the conditioned air to the units of hardware that
need cooling

Chapter 8 HVAC and Other Environmental Controls 103


The following figure shows an HVAC unit and controls.

FIGURE 8-1 HVAC Unit

Chilled Liquid Systems


The basic premise of a chilled liquid system is that air goes into the unit through its
intake (at the top of most HVAC units) and is passed through a set of filters, some of
which are electrically charged to attract dust particles and other contaminants. Once
filtered, the air passes through a series of coils that contain fluid at much lower
temperature than the air. A heat exchange between the temperature of the air and
the temperature of the fluid in these coils occurs, lowering the temperature of the air.
The cooled air is passed out of the HVAC unit at higher speed and pressure with
fans that force it into the supply plenum (usually the raised floor). HVAC units can
also have humidifiers which add an atomized stream of water to the air. This
changes the RH of the air to keep it at the appropriate level. The fluid in the coils is
sent out of the unit to cooling towers to expel the heat.

The HVAC unit will have set points for both ideal temperature and humidity levels,
like the thermostat in a house. Sensors located within the data center track both the
temperature and humidity of the air. This information is fed back to the HVAC unit
and the unit adjusts its heat transfer and the humidifier moisture level to meet its set
points.

104 Enterprise Data Center Design and Methodology


Dry Conditioning Systems
In areas that have high humidity, a dry conditioning system could be more
appropriate than a chilled liquid system. A dry conditioning system uses a lithium
chloride solution applied in a constant stream to a saturated cellulose honeycomb
material. As outside air comes in contact with this lithium chloride solution, the
water vapor in the air reacts with the solution. The solution absorbs humidity and
generates heat, which cools and dehumidifies the air. This cooler and less humid air
can then be sent to a secondary chilled liquid system. Since the air going into the
chilled liquid system has already been partially cooled, less work and energy is
expended to bring the air to the needed temperature and RH levels. Portions of the
now heated lithium chloride solution are pumped through a filter system and heat
exchanger. The heat exchanger drives a heat pump to assist in regenerating the
lithium chloride solution, removing the heat and humidity, and prepare the solution
to go through the process again.

Since this system relies on water vapor to create the chemical reaction and cool the
air, it is only appropriate in areas where the ambient humidity in the outside air is
well above the ideal 45 percent needed in a data center. Areas like Atlanta, Georgia
and Tokyo, Japan, are better suited to this kind of HVAC “preprocessing.” It would
not be as useful in areas with very low ambient humidity like Las Vegas, Nevada, or
Phoenix, Arizona.

Planning Air Circulation


Air flow planning is critical because it affects the placement of data center racks. The
racks have two footprints, physical and cooling. The cooling footprint is what you
need to know at this stage of the design. If you have racks that cool side to side, you
will need more clearance than if they’re cooled top to bottom. You can’t place two
side-cooling machines next to each other with zero side clearance. Also, if machines
are cooled front-to-back, the use of a back-to-back cooling model, alternating hot and
cool aisles, is critical.

Consider the air flow patterns of the storage and server equipment to be installed in
the data center.
■ Does it draw air directly from the subfloor?
■ Does it draw air from the room?
■ Is the heated air exhausted from the back or the top or the side of the rack?
■ Does the air flow through the equipment from side-to-side, front-to-back,
front-to-top, or bottom-to-top?
■ Do all of the units in a rack have the same air flow patterns or are some different?

Chapter 8 HVAC and Other Environmental Controls 105


Since the equipment from different manufacturers can have different air flow
patterns, you must be careful that the different units don’t have conflicting patterns,
for example, that the hot exhaust from one unit doesn’t enter the intake of another
unit. Sun equipment is usually cooled front-to-back or bottom-to-top. Bottom-to-top
is the most efficient way to cool equipment, drawing directly from the supply
plenum and exhausting to the return plenum in the ceiling. It also creates a more
economical use of floor space since no open area to the sides of the equipment are
needed for free cooling space.

For more about air flow in general, see Chapter 6, “Implementing a Raised Floor.”

Downward Flow System


Optimally, an air conditioning system with a cold plenum low, return plenum high
(“downward”) flow should be used. For a small amount of hardware space,
appropriate conditions can be maintained with other designs. However, the air flow
patterns in the downward flow design allow for the most efficient hardware cooling.

These systems work by drawing air into the top of the HVAC unit, either from the
room or from the return plenum (return air), where it is cleaned by air filter banks,
and passed over a cooling coil. The conditioned air (supply air) is then pushed by
large fans at the bottom of the unit into the plenum between the subfloor and raised
floor. The forced air is directed into the computer space through cable cutouts, or
perforated floor tiles. Once in the ambient room space, the conditioned air mixes
with the hardware heat load by passing through the rack, absorbing heat, then flows
back to the air conditioners through the return plenum for reconditioning. This
produces an efficient air flow pattern using natural convection currents.

The downward flow air conditioning system used in data centers is typically
incorporated with a raised floor system. The raised floor should be 24 inches (60 cm)
above the subfloor to allow space to run network and power cables, and for the
passage of air. The modular tile design makes it easy to reconfigure hardware and
air distribution patterns. When hardware is added, solid and perforated tiles can be
positioned to deliver conditioned air to the hardware intakes.

For more information on the raised floor system, see Chapter 6, “Implementing a
Raised Floor.”

106 Enterprise Data Center Design and Methodology


Overhead Air Handlers
Overhead air introduction or upflow air conditioning should be avoided due to their
associated turbulent air flow patterns. The following figure shows an example of the
difference in efficiency between an upward and downward air flow system.

Example of efficient airflow patterns using subfloor void Example of inefficient airflow patterns from overhead
Return Plenum Return Plenum
Supply Plenum

HVAC

Rack Rack

Supply Plenum
Rack Rack

FIGURE 8-2 Upward vs. Downward Air Flow Patterns

The majority of the hardware in most data centers takes in air for cooling at the front
or bottom of the unit and exhausts it out the back or top. Introducing conditioned air
from the ceiling causes turbulence when the conditioned air meets the hot exhaust.
A higher cooling load is needed to address this inefficiency.

Centralized Air Handling


Centralized systems, using a single large air handling unit, should be avoided. The
problems with centralized systems are:
■ Lack of the degree of control you will get with multiple units
■ Lack of redundancy; when the central system is down, there is no HVAC

Chapter 8 HVAC and Other Environmental Controls 107


■ In such systems, temperature and RH are regulated by a single sensor set in the
ambient space of the room or the return air duct. It is unlikely that conditions in
all areas of the room are the same as they are at this single sensor point, so an
inaccurate presentation of room conditions will be given.

Placement of HVAC Units


HVAC units are placed depending on your heat load criteria, and this is one of the
reasons that cooling is part of the RLU specifications. If 25 percent of your data
center will contain 50 percent of the heat load, then equally distributing your HVAC
units around the data center would not be the most efficient use of your cooling
capacity. Where they are placed depends on the capacity of each unit to cool and
deliver the air to the correct locations on the floor. You should work with your
HVAC engineers to determine the ideal placement of your HVAC units for
maximum efficiency. While it is critical to work with all of your contract
professionals, it is particularly important to work with knowledgeable HVAC
engineers. In many areas there are little or no building code requirements for HVAC
systems used in data centers.

If the room is a long thin rectangle, you can probably place the HVAC units along
the perimeter of this room and get enough cold air volume to the center area. If the
room is a large square, you can place units at the perimeter and down the center as
well, creating in effect two long thin rectangles within the room. This creates zones
of cold air at the required pressure for a given area to meet its cooling requirements.

Additionally, software for simulations of air flow and heat transfer is available.
“Flovent” software from Flomerics uses Computational Fluid Dynamics (CFD)
techniques to allow for HVAC simulation of data center environments. These models
can include raised floor height, obstructions under the floor, placement and
percentage of perforated tiles, servers, storage systems, and the placement of HVAC
units.

Most HVAC systems require some liquid like water or coolant to exchange the heat
from the air as it goes through the unit, and this liquid is moved outside of the room
(and probably the building) to expel the heat it has absorbed. Pipes containing this
liquid will be within, or quite close to, your data center. As you know, water and
electricity are a nasty combination. If you put HVAC units on the floor, you must
ensure that these pipes have troughs or channels to redirect the fluid out of the data
center in the case of a pipe failure. One way to do this is to locate as many HVAC
units as possible, perhaps all of them, outside the data center.

108 Enterprise Data Center Design and Methodology


The following figure shows how the mechanical rooms that house the HVAC units
are connected just on the outside of the walls for the data center.

HVAC Unit

FIGURE 8-3 Placement of HVAC Units Outside the Data Center Room

All the pipes needed for these units can be located outside the data canter, as well.
There should be a 4-inch barrier at the perimeter of the data center to prevent liquid
from the pipes from entering the data center if a pipe were to fail. This also gives a
clean access to the base of the HVAC unit to pump cold air under the floor with

Chapter 8 HVAC and Other Environmental Controls 109


minimal obstruction. Since these units are outside the walls of the data center, the
raised floor and dropped ceiling voids can be used as supply and return plenums,
respectively.

Humidification Systems
Humidification can take place within the air conditioners, or by stand-alone units. In
some data centers, it might be better to introduce moisture directly into the room
where it will mix easily with the ambient temperatures. This can be done with
individual humidifiers, separate from the HVAC units. These should be units
designed to keep the psychrometric rates of change to a narrow margin, monitor the
room conditions, and adapt to the current room and equipment demands. Separate
units throughout the room increase the amount of control over humidification and
offer redundancy.

HVAC units are available with the capability of adding moisture to the air flow, but
they might not be the best solution due to the way they do this. Possible problems
with introducing moisture directly to air within the HVAC units are:
■ Cold air flows cannot accept high levels of moisture, so the moisture will
condense.
■ Condensation can form within the process coolers and cause corrosion, reducing
the operational life of the units.
■ Condensation can create water buildup and spills.
■ HVAC units that introduce cooling air into the subfloor mix moisture with cold
air that might be near saturation. This can cause condensation and corrosion
within the subfloor system.

However, separate humidifier and HVAC systems will be more expensive than
containing the humidifier in the HVAC unit itself. Separate units will also add to
labor costs. The placement of RH systems out under the raised floor will require
water, in either pipes or bottled form, to be within the data center so the same
precautions must be taken as with pipes that are in the data center space. As you can
see, there is no right answer. Each approach has its advantages and disadvantages.
You must determine what is the correct solution for your data center.

A recommended humidification system, available as a separate unit or as part of an


HVAC unit, uses a closed water bottle that contains electrodes to heat the contained
water and produce steam. The closed bottle design removes any suspended
contaminant particles from the supply water resulting in clean output. Also,
ultrasonic humidifiers might be an effective choice.

Whatever system is chosen, carefully consider redundancy to ensure that the


humidification needs of the room are met without serious disruption.

110 Enterprise Data Center Design and Methodology


Monitoring Temperature and RH Levels
Because of the importance of both temperature and relative humidity in keeping the
data center continually up and running, it is critical to keep a constant check on the
temperature and RH levels. The data center system must provide constant feedback
with a detailed profile of the room conditions.

Monitoring System
A comprehensive monitoring system is an added expense to the design and
maintenance of the facility, but it provides an invaluable tool for diagnosing and
correcting problems, collecting historical data for system evaluations, and for day-to-
day verification of room conditions. The following should be considered in the
design of the data center and monitoring system:
■ The room condition feedback should not be based on one sensor in one part of the
room. A single sensor might tell that conditions are perfect, but in truth, they are
only perfect in that particular part of the room. Sensors should be placed in
specific areas of the center and near critical configurations. These sensors usually
sense both temperature and RH. You could have separate sensors for these, but
they will also be connected to a data storage device, and simultaneous
temperature and RH information read by a specific sensor is the information you
want recorded.
■ The monitoring system should have historical trend capabilities. The historical
psychrometric data can be used to analyze seasonal changes and other outside
influences.
■ The monitoring system should have critical alarm capabilities. At the very least,
the system should be set to notify when conditions move outside the set
parameters. It might also be necessary to have a system that performs automatic
functions such as switching to a backup chiller if a primary chiller fails.
■ Ideally, the monitoring system should be integrated with a tracking system for all
parts of the center. This would include not only the in-room air conditioners and
humidifiers, but the cooling support systems, power backup, fire detection and
suppression, water detection, security, and any other infrastructure and life-safety
systems.
■ The HVAC system configuration and monitoring data should be periodically
examined and evaluated by trained personnel to ensure that temperature and RH
profiles are appropriate for the current room demands.
■ These monitoring systems can use SNMP protocol to integrate into overall data
center management systems.

Chapter 8 HVAC and Other Environmental Controls 111


Air Conditioner and Humidifier Set-Points
The set-points of the environmental support equipment will vary between data
center sites, and even between individual units in the same site. An advantage of
multiple HVAC and humidifier units is the ability to modify set-points individually
in localized areas. The heat load in a room will vary from an area with dense
hardware configurations to an area with little or no hardware. Adjusting for this
variance can be done by changing the tile configurations in the raised floor, but
adjustments to the HVAC or humidifier set-points might also be necessary. Ideally,
these settings would be monitored and adjusted from a single console.

FIGURE 8-4 HVAC Control Panel and Digital Display

Under most circumstances:


■ Air conditioners should be set to 72 F (22 C) with a sensitivity range of
+/- 2 F (-16 C)
■ Humidifiers should be set to 48 percent RH with a sensitivity range of +/- 3% RH

The decision for set-point settings will be influenced by several factors, including
heat load and vapor barrier integrity. If, for example, the room has inadequate vapor
barriers, it might be necessary to adjust humidifier set-points to accommodate
seasonal influences.

The set-points should be chosen to maintain the optimal recommended temperature


and RH levels while allowing wide enough sensitivity ranges to avoid frequent
cycling of the units.

112 Enterprise Data Center Design and Methodology


Mechanical Support Systems
In general, equipment produces heat which warms up the room beyond acceptable
operating temperatures, so the work of the support systems is to move cool air in to
cool the machines, and to move hot air out. Sometimes the hot air is recycled,
cooled, and returned to cool the machines. Cooling systems for conditioning the air
take different forms, but typically the designs use water or refrigerants.

The following figure shows two cooling towers awaiting installation.

FIGURE 8-5 Cooling Towers Waiting to be Connected to an HVAC System

When designing the data center, the support system must be taken into
consideration. Design concerns include:
■ Adequate space. There must be adequate space to house large equipment such as
chillers, cooling towers, condensers, and the requisite piping system.
■ Climate. The climate of the area might partially determine the types of systems
used. For example, using cooling towers that rely on simple heat transfer to the
outside air will be less efficient in Las Vegas than, say, Toronto, since the normal
ambient air temperature is higher. Local codes might have restrictions on what
types of systems you must use.
■ Flexibility. If there are plans to expand the data center in the future, expansion of
the support system should also be considered.

Chapter 8 HVAC and Other Environmental Controls 113


■ Redundancy. There must be enough built-in redundancy so that the loss of any
one component of the system will not significantly impact the system as a whole.
The system should be designed to allow for repairs or upgrades while the center
is online.
■ Minimize leaks. The system should be designed to minimize leakage of water or
refrigerants within the controlled area of the data center. Piping should not be run
through the ceiling void. Air conditioner piping (the lines that carry the coolant)
should not run directly in front of the HVAC unit’s exhaust that sends the chilled
air out into the supply plenum. Multiple taps should be installed into chilled
water piping to simplify configuration changes. The best data center layout
would keep all piping out of the data center. This would involve placing HVAC
units outside the controlled area with a catch system in place to drain any liquids
away from the center.
■ Monitor the system. The mechanical support systems must be connected to the
building monitoring system. Status and critical alarms must be recorded and
reported to Maintenance and IT.

Air Distribution
If you think of the controlled environment of a data center as a cocoon, it’s easier to
imagine how forced currents of air are heated and cooled in a continuous cycle. The
basic principle of convection is what makes the system work: Cold air drops, hot air
rises.

The cycle of air flow in the room follows this basic pattern:
■ Air is cooled as it passes through the air conditioning (HVAC) units.
■ Conditioned air is forced into the raised floor void and directed up into the room
and into equipment racks by means of tiles with perforations or cutouts.
■ Conditioned air continues through equipment racks, cooling components.
■ Heated air from components is forced out of the racks and rises toward the
ceiling.
■ Warm air is drawn back into the HVAC units where it is cooled and forced back
into the raised floor to continue the cooling cycle.

114 Enterprise Data Center Design and Methodology


Tile Placement and Air Flow
The modular design of the floor tiles that make up the equipment surface on a raised
floor system are the building blocks for precise air distribution. The number and
types of tiles necessary depend on specific characteristics of the site and the
predetermined layout of the data center equipment. However, the following
guidelines should be considered:
■ Number of perforated tiles. Air conditioner manufacturers usually recommend a
specific amount of opening in the floor surface in the form of air distribution tiles
for each model of air conditioner they produce. The precise number of perforated
tiles and where they will be placed must be determined by the location of heat-
producing equipment. Floor tiles are typically 2 ft x 2 ft square. A typical 25
percent perforation tile represents one square foot of open area.
■ Tile placement. Air distribution tiles should be positioned to deliver conditioned
air to the intake of each rack. Solid tiles should be positioned to redirect air flow
to the perforated tiles.
■ Subfloor pressure. The subfloor pressure differential enables the efficient
distribution of conditioned air. The pressure under the floor should be at least
5 percent greater than the pressure above the floor. Also, it might be necessary to
adjust the number and position of perforated tiles to maintain appropriate
pressure levels. It is the difference in pressure under the raised floor and above
the raised floor that allows the cold air to flow correctly. Therefore, the pressure
under the raised floor must be greater than the air pressure above the raised floor.
You can use perforated tiles to modify this pressure change. Consider an example
with two racks: The first, Rack A, is 20 feet from the HVAC unit. The second,
Rack B, is 40 feet from the HVAC unit. The pressure under the floor at Rack A is
x, and a 25 percent perforated tile provides an acceptable pressure differential to
allow enough cold air to properly cool the machine. By the time the remaining air
gets to Rack B, 20 feet further away, the pressure is x/2. To get the same amount
of air to the machine when the air pressure is half, you need a 50 percent
perforated tile, or two 25 percent perforated tiles right next to each other.
■ Avoid air leaks. Unnecessary air leaks often occur through oversized cable
cutouts or poorly cut partial tiles (against a wall, around a pillar, etc.). These
breaches compromise the subfloor pressure and overall cooling efficiency. Fillers
or protective trim should be fitted to these tiles to create a seal.
■ Avoid cooling short cycles. Cooling short cycles occur when cold air from the air
conditioner returns to the air conditioner before it has cycled through the heat-
producing equipment. This happens when perforated tiles are placed between an
air conditioner and the nearest unit of heat-producing hardware, as shown in
FIGURE 8-6.

Chapter 8 HVAC and Other Environmental Controls 115


Return Plenum

Warm air mixing with


cold air before returning
to air conditioner
HVAC

Cold Air

Rack

Cold Air

Supply Plenum

FIGURE 8-6 Cooling Short Cycle Air Flow Patterns

Since cool air is being cycled back to the air conditioner, the regulating sensors at
the return air intake will register a cooler room condition than is accurate. This
will make the unit cycle out of cooling mode while the cooling needs of the
equipment have not been addressed. This affects both temperature and relative
humidity.
■ Avoid subfloor obstructions. The subfloor is the path conditioned air travels to
the machines, so everything should be done to minimize any obstructions in this
path. In a perfect world, nothing should be in the subfloor but air. However, this
is not always practical. Having power outlets and conduit above the subfloor will
reduce obstructions, but it puts power cables in harm’s way. The same is true with
network cabling. However, you can take steps to reduce these obstructions. One
way is to mount cable trays on the power conduit below the raised floor. Use
cable trays that allow air to flow through them. If you are using patch panels on
the floor or the POD design (see Chapter 9, “Network Cabling Infrastructure”)
you will have “home runs” of cables from areas on the floor back to the network
room. Route these “home runs” through the ceiling rather than under the raised
floor.

116 Enterprise Data Center Design and Methodology


Hardware Rack Placement
The placement of hardware racks is dependent on several factors, including but not
restricted to the following:
■ Location of existing entryways and ramps
■ Columns and other unavoidable obstructions
■ Oddly shaped areas
■ Aisles and other breaks in rack rows
■ Available power connections
■ Cooling requirements

The last item in the list is the most common restricting factor.

The heat load of small individual servers or storage arrays is generally low, but the
density increases dramatically when the devices are stacked in racks. Also, newer
technologies tend to condense the geometry of the electronics which thereby increase
the density of the heat load. This is why it is important to determine the heat load
based on RLUs (Chapter 4, “Determining Data Center Capacities”).

The majority of Sun servers and storage arrays are designed to take in conditioned
supply air at the front, pass it over the heat loads of the internal components, and
exhaust it at the rear. Sun racks can house a wide variety of devices with differing
air flow patterns. Some devices move air bottom to top, some from front to back,
others from one side to the other.

The front-to-back air flow pattern suggests a front-to-front (and back-to-back) row
and aisle configuration as shown in FIGURE 8-7. With this configuration, direct
transfer of the hot exhaust from one rack into the intake of another rack is
eliminated.

Chapter 8 HVAC and Other Environmental Controls 117


Air Distribution Tile Hardware Rack Air Flow Direction

FIGURE 8-7 Suggested Front-to-Front Hardware Configuration

In this example, the aisle width is 4 feet (1.22 meters), and the side-to-side spacing is
virtually zero. Enough clearance should be maintained to allow any rack in the
lineup to be removed for service or replacement. Note the breaks in the rows to
allow easy access between rows.

If, for some reason, the racks must be installed with the air flow going in the same
direction, there must be adequate space between the aisles to avoid the direct
transfer of hot exhaust from one rack into the intake of another rack, as shown in
FIGURE 8-8.

118 Enterprise Data Center Design and Methodology


Air Distribution Tile Hardware Rack Air Flow Direction

FIGURE 8-8 Alternate Front-to-Back Hardware Configuration

The amount of aisle space necessary will depend on the efficiency of the cooling
system. If the cooling system and the possibilities for efficient air distribution are
less than optimal, it might be necessary to increase the amount of aisle space, and
possibly the space between the racks to spread out the heat load.

In terms of rack spacing, consider the following:


■ Aisle widths might be different depending on the size of the racks. Both the
standard Sun storage rack and the Sun Fire 6800 server rack are two feet by
four feet and would require a minimum of four feet (1.2 m) of aisle space. These
widths could be different depending on tile and cutout placement.
■ There must be breaks within the equipment rows to allow operators access
between rows and to the backs of the racks.
■ The design of the equipment rows should be based on local fire regulations.
■ The air conditioning returns should be placed so that the warm air from the
equipment has a clear path into them. In the case of a low ceiling, this is
problematic as the warm air must build up until it can be drawn into the air
conditioner intakes. A much better design implements a dropped ceiling with
vents to allow warm air to rise up into the return plenum. From there, the hot air
can be drawn efficiently back to the HVAC units. FIGURE 8-9 shows an efficient
method of cycling the warm air back to the HVAC units located outside the data
center walls through a return plenum.

Chapter 8 HVAC and Other Environmental Controls 119


Return Plenum
Hot Air

Data Center Room


HVAC HVAC

Rack Rack

Cool Air
Supply Plenum

FIGURE 8-9 Cycling Warm Air Through a Return Plenum in the Ceiling

Subfloor Pressure Differential


When conditioned air is forced into the subfloor void (plenum) it meets with
resistance of the contained area which creates the subfloor pressure. This pressure
builds up unless the air can find a way to escape. Escape routes are designed into the
floor tiles in the form of cutouts and perforations in specific percentages, acting to
distribute the cool air to the equipment in the room. The pressure is critical to the
functioning of the equipment cooling system, and the pressure and air flow
destinations can be controlled. This control is based on the following factors:
■ The amount of air forced into the plenum (number of HVAC units and velocity).
■ The distance the air must travel to get to the equipment it is meant to cool.
■ Where air distribution tiles are placed in the room. (See the section “Tile
Placement and Air Flow” on page 115 for more details.)
■ The percentage of perforation in the placed air distribution tiles. (See the section
“Tile Placement and Air Flow” on page 115 for more details.)
■ Other breaches in the supply plenum, such as cable cutouts or missing tiles. (See
the following section, “Supply Air Plenum Integrity,” for more details.)

120 Enterprise Data Center Design and Methodology


The pressurization level must be adequate to move the right amount of cool air to
the right parts of the data center. This pressure is regulated by the velocity of the air
out of the HVAC units and the distribution and percentages of perforated tiles used.

The pressurization levels in the plenum should be regularly monitored. This is


especially important when any subfloor work must be done, because removing floor
tiles will degrade subfloor pressure. Each 2 ft ×2 ft solid tile represents 4 feet of floor
area, equivalent to four perforated tiles with 25 percent perf. If many floor tiles must
be removed for subfloor work, it might be necessary to compensate for lost pressure.

Supply Air Plenum Integrity


As emphasized in the previous section, the subfloor void in a downward-flow air
conditioning system must be kept at an adequate pressure to properly cool
equipment in the room above. The positive pressurization is created by initially
introducing more air into the plenum than is allowed to escape into the data center
room. To maintain the pressure and control the air flow, all breaches in the plenum
must be intentional and part of the integrity of the air flow system. Unintentional
breaches make planning the pressure levels difficult.

To maintain the integrity of the supply air plenum, avoid the following:
■ Too many air distribution tiles. The number of perforated tiles should be
carefully determined to maintain proper pressurization. A typical 25 percent
perforation tile represents one foot of free area. Higher perforation percentage
tiles should be used with caution, because they limit air distribution adjustment.
■ Oversized cutouts. Custom cutouts in tiles are typically for cable passage, to fit
around support columns, and for other oddly shaped corners. Partial tiles are
sometimes created to fill in around perimeter walls. The number of cutouts
should be limited and carefully made. Oversized cutouts should be fitted with
appropriate sealing trim or filled with closed-cell foam.
■ Poor fitting tiles. Only tiles that accurately fit the support grid should be used.
Replace any tiles that allow air to escape around the edges. Loose fitting partial
tiles along any perimeter walls should be replaced or fit with trim to seal the
gaps.
■ Perimeter penetrations. Check for holes in the subfloor perimeter walls. These
could be passages for cabling, conduit, or pipes and can constitute major leaks.
Fill them with appropriate materials such as closed-cell foam. Seal any cracks or
joints in perimeter walls and subfloor deck. Do not use any materials that might
hinder the functioning of expansion joints. Fix any gaps between the perimeter
walls and the structural deck or roof.
■ Cable chases. Cable chases in PODs and into adjacent rooms can compromise air
pressure in the subfloor. Holes in columns that route cable between subfloor
plenum and ceiling plenum are a concern. The columns can act as chimneys

Chapter 8 HVAC and Other Environmental Controls 121


depleting subfloor pressure and pressurizing the ceiling void. A pressurized
ceiling void creates convection problems, diminishing the efficiency of the cooling
system.
■ Out-of-service HVAC units. If an HVAC unit is turned off for an extended period
of time, the output should be blocked with an appropriate, non-shedding
material. Left unblocked, subfloor pressure will force itself back through the unit.
This not only drains pressure from the plenum, but the reverse air flow through
the unit can dislodge particulate contaminants from the filters and force them into
the supply air.

Vapor Barrier Design and Conditions


A vapor barrier is any form of protection against uncontrolled migration of moisture
into the data center. It could be simply a matter of plugging holes, or it could mean
retrofitting the structure of the data center to encapsulate the room. The added
expense involved in creating an effective vapor barrier will be returned in greater
efficiencies in the environmental support equipment.

The following points should be considered to provide an effective vapor barrier:


■ Avoid unnecessary openings. Open access windows, mail slots, etc., should not
be a part of the data center design. These allow exposure to more loosely
controlled surrounding areas.
■ Seal perimeter breaches. All penetrations leading out into uncontrolled areas
should be blocked and sealed. For more information, see “Supply Air Plenum
Integrity” on page 121.
■ Seal doorways. Doors and doorways should be sealed against unnecessary air
and vapor leaks. Place high-efficiency gaskets and sweeps on all perimeter doors.
■ Paint perimeter walls. Paint all perimeter walls from the structural deck to the
structural ceiling to limit the migration of moisture through the building material
surfaces.
■ Seal subfloor area. Seal the subfloor to eliminate moisture penetration and
surface degradation. The normal hardeners that are used in most construction
will probably not be adequate to seal the subfloor. The procedure and additional
materials for this process should be included in the building blueprints.

122 Enterprise Data Center Design and Methodology


CHAPTER 9

Network Cabling Infrastructure

“From chaos comes order.”

- Friedrich Nietzsche

The network cabling infrastructure consists of all the devices and cabling that must
be configured for the data center to be connected to its networks, as well as the
cabling required to connect one device to another within a configuration (for
example, connecting disk devices to servers).

This chapter contains the following sections:


■ “Creating a Network Cabling Infrastructure”
■ “Points of Distribution”
■ “Avoiding Spaghetti”
■ “Labeling and Color Coding”
■ “Verification”

Creating a Network Cabling


Infrastructure
Imagine that you have a bunch of data center devices and they need to be connected
to each other. You could connect them using individual cables for every connection.
Chapter 4, “Determining Data Center Capacities” described a set of racks, 40
Sun Fire 6800 servers with 4 Sun StorEdge racks connected to each Sun Fire server.
The RLU definition for a Sun StorEdge rack contained 8 multi-mode fibre
connections (40 × 4 × 8, or 1,280 multi-mode fibre cables). This makes 1,280 fibre
cables running under the floor just to support disk connectivity to these
configurations. Let’s say you also want to manage the Sun StorEdge T3 arrays in
these racks over your network. You need another 1,280 Cat5 cables to just the Sun
StorEdge racks, plus 40 Cat5 cables to connect the Sun Fire 6800 servers to your

123
administration network, plus 40 cables to connect the Sun Fire 6800 servers to only
one of your production networks, plus 40 cables to connect the consoles of these
devices. That’s 2,680 separate cables running under the floor going to different
devices in different locations on the floor. In an ideal world, each Sun Fire 6800
server and its 4 Sun StorEdge racks would be right next to each other. However, they
probably aren’t, so you have cables criss-crossing under the floor.

Now, suppose one of those cables goes bad and you need to replace it. If it’s not
labeled, you need to physically trace the cable under the floor. The probability is that
the cable you need to trace is wrapped up in a bunch of other cables and will be
difficult and time-consuming to trace, ensure that it is the correct cable, and replace.
There is a better way to solve this problem. By knowing your connectivity
requirements you can create a modular design using points of distribution (PODs)
which minimize unnecessary cabling under the floor.

Determining Connectivity Requirements


Make sure you read Chapter 4, “Determining Data Center Capacities,” and
determine your connectivity requirements for each device.

The connectivity requirements will be based on the type of connections the device
has (Cat5 or fibre) and how many of these connections you need for each device. For
example, a Sun StorEdge T3 array has one fibre connection and two Cat5
connections, one for network connection and one for the physical console. You need
the fibre connection to transfer data to and from the Sun StorEdge T3 array. To
configure, administer, and monitor the Sun StorEdge T3 array through the network,
you need a connection to the network port through its Cat5 interface. If you want
access to the physical console as well, this is again through a Cat5 cable. Let’s say
you want network connectivity but not the physical console. For each Sun
StorEdge T3 array you need one multi-mode fibre cable and one Cat5 cable. With
eight Sun StorEdge T3 arrays in a rack, the connectivity requirement is eight multi-
mode fibre and eight Cat5.

Modular Design
In the past, when the cabling requirements for machines were less (maybe one or
two per machine), you could run the cables to one central point, usually the network
room. However, as you can see from the previous example, the number of
connections has increased by orders of magnitude. You can still run 2,680 cables
back to the network room, but the data center design philosophy dictates that you
keep the design as simple as possible.

124 Enterprise Data Center Design and Methodology


Since we have segmented the floor into a given number of RLUs of particular types,
we can define an area on the floor that contains a certain number of RLUs which will
determine how many Cat5 and fibre connections the area will need. Repeat this
process for all areas of the floor. Each of these clusters of RLUs, and more
specifically, their network cabling requirements, can be looked at as a module. This
also allows us to build in some fudge factor. It is as likely as not that, over time,
some RLUs will be over their initial cabling requirements and others will be below.
By grouping some of them together we have the flexibility (another part of the
design philosophy) to allocate an extra connection from an RLU that is not in use to
one that needs it. We can also locate support devices, switches, terminal servers, and
Cat5 and fibre patch panels for this module somewhere within this cluster of RLUs.

You might need to connect a storage device on one side of the data center to a server
on the opposite side. There are two ways to do this. You can use the logic contained
in switches to move data from one device to another, or you can use the patch panels
to cross-connect one patch panel port to another. This basic design allows you to
keep connections local to an area for greater simplicity, but gives you the flexibility
to connect (logically or physically) from one module to another.

Hierarchy of the Network Structure


The previously described design relies on the fundamental structure of logical
networking that allows you to create a hierarchy of devices. The following figure
shows an example hierarchy of devices.

Master Switch

Sub-Switch A Sub-Switch B

Cranmer Wolsey

FIGURE 9-1 Hierarchy of Network Devices

Consider this example of a very simple network hierarchy structure. The machine
Cranmer needs to send data to a machine called Wolsey. Cranmer sends the data to
Sub-Switch A. Sub-Switch A does not have a direct connection to Wolsey so it sends
out a request to ask if any device with a direct connection can send the data to
Wolsey. The Master Switch responds, so Sub-Switch A sends the data to the Master

Chapter 9 Network Cabling Infrastructure 125


Switch. The Master Switch sends the data to Sub-Switch B which is directly
connected to Wolsey and sends the data to Wolsey. This usually happens within a
few hundredths of a millisecond. You could extend this hierarchy to thousands of
machines and tens or hundreds of switches, 20 levels deep. The time required to get
the data through will increase with the increased number of levels in the hierarchy
(this is called latency), but the basic operation is the same.

Points of Distribution
A Point Of Distribution (POD) is a rack of devices and patches that manages a
certain number of RLUs (which you can think of as a group of devices). PODs allow
you to distribute both the physical and logical networking cables and networking
equipment into modular and more manageable groups, and allow you to centralize
any necessary cross-patching. All of the cabling from a group of devices can connect
to the network through the POD. A data center might have dozens or hundreds of
groups of devices, and each group can be managed by a POD. Network devices
connect the PODs to the network room.

The use of this modular, hierarchical, POD design, and having a POD every 16 to 24
RLUs on the floor, allows you to have shorter cable runs from the machines and
makes the cables easier to trace. It also avoids tangled cables (“spaghetti”) under the
floor.

Note – The components of a POD are contained in a rack of a given size, usually
specified in terms of rack units (U). 1U is equal to 1.75 inches in height. A typical
7 foot rack contains about 6.5 feet of usable rack space, making it 45U tall
(1.75" x 45 = 78.75"). When you calculate how many devices you can fit in your rack,
you will need to know the number of Us of each device.

The POD rack contains three things:


■ Network Terminal Servers (NTS)
■ Cat5 and fibre ports for cross-patching
■ Network sub-switches

126 Enterprise Data Center Design and Methodology


Network Terminal Servers
A Network Terminal Server (NTS) is a device that allows you to connect the physical
console of a device to a port. You can reach the NTS by way of the network, connect
to that port, and then you are connected to the console of that device. Access to the
console of a device is important for tasks such as installing the operating system,
adding patches, or rebooting the machine. This can be done through the NTS.

It is not necessary for the device to be on the network to be connected to the NTS,
but within a functioning data center, the devices probably will be on the network.
Having the console on the network can be a potential security problem. However,
there are ways to protect yourself. Most NTSs have an authentication system to help
restrict access. Also, the NTSs would be on your administrative network, and one or
more forms of authentication should be required to gain access to that network.

Network security is an important issue. For more information, go to


http://www.sun.com/blueprints/online.html and type “network security”
into the Search box.

Cross-Patch Ports
The Cat5 and fibre ports allow cross-patching when needed. These cross-patches are
significantly fewer in number than if you were to run all the needed cables to a
single central point. This increases ease of manageability and decreases cost.

The patches from each POD terminate in the network room. Also, each of the
patches is uniquely identified with the same identifier (label) at both ends, in the
POD and in the network room. They should also be tested to verify that they meet
the specification you are using. There are devices, commonly called cable testers,
that are attached to each end of the cable. Then a series of data streams are sent that
verify that the cable meets its specification and the results compared against what
the specifications should be. To meet specifications, the results must be within
certain tolerances. Specifications for both Cat5 and multi-mode fibre are available
from the IEEE.

Cable verification should be included in the contract with your network cabling
supplier.

Chapter 9 Network Cabling Infrastructure 127


FIGURE 9-2 Cross-Patch Ports

The network equipment in a POD is more likely to change over time than the cross-
patch ports. To design for this flexibility, the highest density patch panels should be
used to minimize the space they take up in each POD. The highest density for Cat5
and fibre patch panels, as of this writing, is 48 ports of fibre in 5U and 48 ports of
Cat5 in 2U. (See the note about Us on page 126.) If you need 48 ports of each, that’s
96 cables! You need a way to keep all those cables organized. Cable management
units for each of the two patch panels are 2U. The patch panel setup for a POD that
contains 1 fibre patch panel, 1 Cat5 patch panel, and 2 cable management units is 11
U (19.25 in.). The wires that go from the patch panels in the PODs to the network
room should be bundled together and run to the network room above the raised
floor, usually in a separate cable tray in the ceiling plenum, to maximize air flow
under the raised floor.

Sub-Switches
Let’s say that you will have four networks in the data center. Three of these
networks are for production and one is the administrative network. Each POD must
have a sub-switch on the administrative network. You determine that you need
connectivity to all production networks from each POD. So, for production and
administrative network connectivity you need four sub-switches per POD. Each of
these sub-switches is connected to a master switch for that network in the network
room. Remember that you can only transfer data through the network hierarchy at
the maximum rate of the narrowest device. If you have 100BaseT Ethernet feeding
your servers on the production networks, and only a 100BaseT interface connecting

128 Enterprise Data Center Design and Methodology


that sub-switch to the master switch, one server could take up all the bandwidth to
the master switch. In this case, it would be better to use a 1000BaseT interface to
connect the sub-switches to their master switch.

Note – Since you have physical separation of logical networks in the POD based on
each sub-switch, you could preconfigure all the ports on each sub-switch. This
means when you need to connect a machine to the network, you just plug it in to the
correct sub-switch. This allows for a minimum of human interaction with the
configuration of the switch once it is in production. Remember, every time someone
has to modify the configuration of a device, they inject the possibility of human
error. By preconfiguring the switches, you considerably reduce this risk.

Cable Connectors
The RJ-45 connector is the de facto standard for Cat5 copper wiring. However, in
fibre cabling you have several options: LC, SC, and ST type connectors. SC is
currently the most common because it is the standard connector type for most
current Gigabit Interface Converters (GBIC) used in fibre networking and SAN
applications. The LC connector is half the size of an SC connector, and it is likely,
since space is always at a premium, that LC will eventually surpass SC as the most
common fibre connector type. In trying to design for future requirements, you
should install fiber with LC connectors in your PODs. If you need to convert from
LC to SC, you can use a device called a dongle. If necessary, you can use a similar
type of dongle to convert the much older ST type connector to SC or LC.

LC SC Dongle RJ-45

FIGURE 9-3 Network Cable Connectors

Chapter 9 Network Cabling Infrastructure 129


Avoiding Spaghetti
Spaghetti is great on a plate with a nice Bolognese sauce. It isn’t good in a data
center. (See “Glossary” for a good Bolognese sauce recipe.) It is all too common for
the network cabling in data centers to get tangled up on top of and under the floor
due to bad or non-existent cabling schemes. Keep the following suggestions in mind:
■ Use the correct length of Cat5 or fiber cables to go from point to point. This
avoids the need to coil or otherwise bundle excess cable.
■ Use cable ties to keep cables in ordered bundles.
■ Route cables, whenever possible, under the tiles of the raised floors, preferably in
cable trays. Don’t lay cable on the ground where it can block air flow and create
dust traps.
■ Label each cable at both ends so that the floor doesn’t need to be raised to follow
cable routing. (See the following section, “Labeling and Color Coding.”)
■ Avoid messy cable routing on the floor as shown in the following figure. This
creates several hazards and liability issues.

FIGURE 9-4 Spaghetti on the Floor

130 Enterprise Data Center Design and Methodology


Labeling and Color Coding
There are labels on the patch panel ports, but you should label the cables as well,
and on both ends. (Don't laugh. There are many data centers around the world at this
very moment that have cables labeled only at one end.) If you label each end of each
cable, most times you don't even have to open the floor. If a machine is having
network connectivity problems, you can quickly determine which cable and port it
is. If you won’t be using patch panels, or you know that tracing cables could be
problematic and time consuming, you might want to place labels every six feet along
the length of each cable.

FIGURE 9-5 Labeling on a Patch Panel

These labels, just like labels for the patch panels, power outlets, and circuit breakers,
need to be uniquely identified. Over the life of a data center you could go through a
lot of cables. If you used a 2-character, 3-digit scheme (for example, AS257), you
would have 675,324 usable, unique labels (26 × 26 × 999 = 675,324). That should be
enough.

Color coding is also useful as an identifier. In the above scenario, you would need
five colors: one for the administrative network, three for the production networks,
and one for the NTSs. Using yellow cables, for example, for the administrative
network implies a warning. These cables must be plugged only into the
administrative network. This makes it easier to identify which sub-switch is on
which network. You should have a label on the switch, but somebody might forget

Chapter 9 Network Cabling Infrastructure 131


to check the label. It’s much harder to miss plugging a purple cable into the sub-
switch with all the purple cables. If you can’t use different colored cables, consider
using color coded labels on the cables.

Verification
Each patch panel port should be verified and certified by the installer as part of the
contract. You should also have cable testers, both Cat5 and fibre, available in the
data center. With these you can verify that the patch-panel ports were done correctly
and, if you have questionable cables, you can find out whether they are good or not.
This helps to eliminate doubt.

The ability to verify cables and ports is core to the design. That's why the quote
“...when you have excluded the impossible, whatever remains, however improbable, must be
the truth” is at the top of the “Data Center Design Criteria” chapter.

132 Enterprise Data Center Design and Methodology


CHAPTER 10

Shipping, Receiving, and Staging

“Inside outside outside inside”

- Classix Nouveaux

In the data center design, a shipping, receiving, and staging area is an important
consideration, particularly if the equipment will involve many reconfigurations in
the lifetime of the center. Often, shipping and receiving take place in one area,
usually near a loading dock. Staging can happen in the same area, or it could be in a
separate location (recommended). Finally, storage facilities must be considered.

This chapter has the following sections:


■ “Loading Dock”
■ “Staging Area”
■ “Storage”

133
Loading Dock
The loading dock design and construction are part of the basic architecture of the
building, and an adequate loading dock should be part of your site selection criteria.
If your company has a separate Shipping and Receiving department, they will
probably have the last word in determining how the loading dock is set up.

FIGURE 10-1 Loading Docks With a Large Area in Which Trucks Can Easily Maneuver

It is not within the scope of this book to look at all the possible configurations, but
some important factors should be kept in mind during the planning stages:
■ Safety. Safety should be the primary concern of loading dock design. Loading,
unloading, warehousing, and distribution are rated among the most hazardous of
industries. A single accident can cost thousands to millions of dollars in
insurance, downtime, and liability costs. Consider safety systems carefully. Good
lighting, good drainage, good ventilation, vehicle restraints, dock bumpers,
striping, indicator lights, wheel chocks, safety barriers, and hydraulic dock
levelers are just a few of these considerations.
■ Flexibility. Advances occur in trucking and material handling which can
dramatically effect the design of the docking facilities. Future trends must be
taken into consideration. Loading docks must be equipped with features that
ensure workability and safety throughout its lifetime.
■ Durability. Loading docks take a lot of abuse. The effort and expense of using
quality materials and durable designs will pay for itself in the long run.

134 Enterprise Data Center Design and Methodology


■ Bigger trucks. Trucks are getting longer and wider. Many trucks are now 102
inches wide and can be 80 feet long, or longer. If such large-capacity trucks will
be used, the docking area and the maneuvering area must be designed to
accommodate them.
■ Truck access. Some truck trailer floors are as low as 36 inches to increase ceiling
height. To accommodate these trucks, the dock must have portable ramps, truck
levelers, dock levelers, or some other way to equalize the distance between dock
floor and trailer floor.
■ Separation from data center. Access points from the loading/shipping/receiving
areas should not open directly into the data center due to the problems of
contamination and the loss of air pressure.
■ Climate control. Dock seals and shelters help to maintain the internal climate,
protect merchandise, create security, save energy, and keep the area safe from
rain, snow, and wind that pose a threat to human safety.
■ Use specialists. Every loading dock has its own special requirements. Consult
with qualified loading dock specialists during the design stages.

Shipping and Receiving


Shipping and receiving will usually occur at the loading dock. Computer equipment
can be large, heavy, and have special requirements such as the use of air-ride
equipped trucks, but many shipping and receiving groups don’t consider these
factors for their loading docks. Below is a brief checklist of things to consider.

These areas should have the following features:


■ Protection from rain, snow, wind, etc.
■ Accessible by large equipment, forklifts, pallet jacks, trucks, etc.
■ Area for maneuverability of heavy equipment and vehicles. This must take the
turning radius of large vehicles into consideration. Also consider ventilation areas
for exhaust fumes.
■ The path from receiving to the data center should be unobstructed, have wide
enough access, and have ramps available at different levels.
■ Secure access points.
■ Air-ride equipped trucks for transporting equipment.

For information on ramps and lifts, see the section “Ramps and Lifts” on page 72 of
Chapter 6, “Implementing a Raised Floor.”

Chapter 10 Shipping, Receiving, and Staging 135


Staging Area
At least one dedicated staging area should be part of the data center design. Staging
is an area between the loading dock and the equipment’s final destination, and is
often used for equipment configuration. Equipment coming from receiving on its
way to the data center, as well as equipment moving from the data center out to
storage or shipping, will usually be processed in the staging area.

This area should be outside the data center, but should be maintained within similar
parameters. Contamination will be generated by packing, unpacking, and
component handling and this must be isolated from the operational equipment. The
staging area also involves a lot more human and machine traffic that can add to and
stir up contaminants.
■ Videotaping of the packing and unpacking process is good for having a record of
how things fit into place.
■ Equipment should go through a verification process (also known as “burn-in”).
Verification test suites (VTS) are sometimes available from the company
supplying the equipment. This process is usually separate from the burn-in done
later after racks are placed in the data center and the operating system and
software is loaded.
■ The packing and unpacking of equipment can create a lot of contaminants, so this
should always be done in the staging area.
■ Equipment should be stored, if even for a short time, in the staging area. The
same security measures that limit and monitor physical access should be used in
the staging area just as they would be used in the data center itself.

Packing and Unpacking Area


One of the things often overlooked in a staging area is the space required to pack
and unpack equipment. A Sun Fire 15000 server requires a minimum of 18 linear feet
to unpack the machine from its shipping material. Just to pack or unpack this
machine, you need a clear area 18 feet long by 10 feet wide (180 sq ft). It’s better to
have too much space than not enough, so consider allowing 20 feet by 10 feet (200 sq
ft) for this process.

This area must also be able to handle the weight requirements of all the equipment.
Consider the amount of packing and unpacking you might do in parallel. There is
usually more than one rack for a single configuration in the data center, and these
racks often arrive at the loading dock at the same time. Realistically, if you only have
one area of 200 sq ft, you can only unpack one of these racks at a time.

136 Enterprise Data Center Design and Methodology


Storage
It is often necessary to retain packing materials in case something must be shipped
back to the vendor, for example, in the event of a component failure. Since this
material can create contaminants, it should be stored in an area with no running
computer equipment.

FIGURE 10-2 Outdoor Storage Sheds

Packing materials can also take up a lot of space, so using expensive raised floor
space, or even office space, is probably not a cost-effective solution. You might also
need to find economic storage for large quantities of inexpensive equipment, like
network cable. On the other hand, expensive equipment and critical spare parts
should be stored in the data center or staging area, because restricting access to this
type of equipment is prudent.

Consider the following:


■ Will the storage area be close to the data center? If not, how far away?
■ Will storage be outsourced?
■ Document how equipment was packed for ease in repacking. Label everything!
■ How much space will be needed for storage materials?

Chapter 10 Shipping, Receiving, and Staging 137


138 Enterprise Data Center Design and Methodology
CHAPTER 11

Avoiding Hazards

“The ice age is coming, the sun's zooming in, a meltdown expected, the wheat is growing
thin, a nuclear error, but I have no fear.”

- The Clash

Potential hazards in a data center can range from mildly inconvenient to


devastating. Some are difficult to avoid, but knowing what the potential hazards are
in the data center area is the first step in preparing to avoid or combat them.

This chapter contains the following sections:


■ “Types of Hazards”
■ “Personnel Health and Safety”
■ “Fire”
■ “Flooding”
■ “Earthquakes”
■ “Miscellaneous Disasters”
■ “Security Problems”
■ “Noise Problems”

139
Types of Hazards
Hazards for the data center can run the gamut from natural disasters to human-
created accidents. Weather and seismic activity constitute some of the potential
problems, and knowing the local histories of these phenomena is essential to
protecting the data center, and people, against them.

Some natural hazards are:


■ Fire from electrical storms
■ Flooding from rain, overflows, runoff
■ Earthquakes
■ High winds
■ Hurricanes
■ Tornados

Some human-created hazards are:


■ Fire from electrical short circuits
■ Flooding from equipment failure, leaking plumbing, sprinkler systems
■ Vibration caused by construction, large equipment, nearby industry
■ Noise from data center computers, large machinery, nearby industry

Personnel Health and Safety


From the very earliest design phases of the data center, the most important concern
in disaster avoidance and recovery is for human health and safety. Equipment is
important, but it always comes second to people.

Manual controls for various data center support systems should be conveniently
located. Controls for fire, HVAC, power, abort or silence, and an independent phone
line should be grouped by appropriate doorways. All controls should be clearly
labeled, and concise operating instructions should be available at each station.

Keep the following human safety guidelines in mind when planning the data center.
■ Keep room personnel to the absolute minimum
■ Authorized personnel should be trained to respond to emergency situations
■ Monitor air quality in the room
■ Ensure that personnel are able to exit the room or building efficiently
■ Avoid blockages and doors that won’t open easily from the inside
■ Avoid long rows of racks or equipment with no breaks

140 Enterprise Data Center Design and Methodology


■ Clearly mark fire extinguishers and position them at regular intervals in the room
■ Clearly mark first aid kits and position them at regular intervals in the room

Fire
Fire can occur in a data center by either mechanical failure, intentional arson, or by
natural causes, though the most common sources of fires are from electrical systems
or hardware. Whether fire is measured in its threat to human life, damage to
equipment, or loss of business due to disruption of services, the costs of a fire can be
staggering. The replacement cost for the devastation caused by a fire can number in
the tens or hundreds of millions of dollars.

A fire can create catastrophic effects on the operations of the room. A large-scale fire
can damage electronic equipment and the building structure beyond repair.
Contamination from smoke and cinder from a smoldering fire can also damage
hardware and incur heavy costs in cosmetic repairs. Even if the actual fire is
avoided, discharge of the fire suppression medium could possibly damage
hardware.

Fire Prevention
Several steps should be taken to avoid fires. Compliance with NFPA 75 will greatly
increase the fire safety in the center. The following precautions should be taken in
the design and maintenance of the data center and support areas:
■ No smoking. Smoking should never be allowed in the data center. Signs should
be posted at entryways and inside. If you think this could be a problem,
designing in a nearby smoking area for breaks will reduce or eliminate smoking
in the data center.
■ No combustible materials. Keep flammable chemicals and combustible materials
out of the data center. Store packing materials in a separate staging or storage
area.
■ Check HVAC reheat coils. Check the reheat coils on the air conditioner units
periodically. If left unused for a while, they can collect dust that will smolder and
ignite when they are heated up.
■ Check suppression system. Sprinkler systems and/or FM200 fire suppression
systems should be periodically checked. Also, they should be of a type triggered
by heat, not smoke.

Chapter 11 Avoiding Hazards 141


■ Preserve the data center “cocoon.” Periodically inspect the data center perimeter
for breaches into more loosely controlled areas. Block any penetrations. An alarm
or suppression system discharge caused by conditions outside the center is
unacceptable.
■ Have a disaster response plan. To maximize human safety and minimize fire
damage, create a detailed disaster response plan. All data center personnel should
be properly trained in the procedures, and the plan should be periodically
reviewed. In an emergency, you might not be able to get into the building, so it is
a good idea to keep a copy of the plan, along with a company phone list with
home numbers, at the homes of several employees.
■ Easy access to fire extinguishers. All personnel should know where extinguishers
are and how to operate them.

Physical Barriers
The first line of fire defense and containment is the actual building structure. The
rooms of the data center (and storage rooms) must be isolated by fire-resistant walls
that extend from the concrete subfloor deck to the structural ceiling. The floor and
ceiling must also be constructed of noncombustible or limited combustible materials
able to resist the fire for at least an hour. Appropriately controlled firebreaks must
also be present.

The HVAC system should be dedicated to the controlled area of the data center. If
this is not possible, appropriately rated fire dampers must be placed in all common
ducts or plenums.

Fire Detection Systems


When data center fires occur, they are commonly due to the electrical system or
hardware components. Short circuits can generate heat, melt components, and start a
fire. Computer room fires are often small and smoldering with little effect on the
room temperatures.

The early warning fire detection system should have the following features:
■ It should be a heat detection type.
■ It should be installed and maintained in accordance with NFPA 72E, Standard on
Automatic Fire Detectors.
■ Each installation should be engineered for the specific area it will protect,
allowing for air current patterns.

142 Enterprise Data Center Design and Methodology


■ Depending on local code, an automatic detection system might need to be
installed under the raised floor, since electrical outlets are there.
■ Since it can get very noisy in the data center, a visual alert, usually a red flashing
siren light, should also be included in the system.

Fire Suppression Systems


A passive suppression system reacts to detected fire hazards with no manual
intervention. The most common forms of passive suppression systems are sprinkler
systems or chemical suppression systems.

Modern gas systems are friendlier to hardware and, if the fire is stopped before it
can do any serious damage, the data center might be able to continue operations.
Water sprinklers are sometimes a viable alternative if saving the building is more
important than saving the equipment (a water system will probably cause
irreparable damage to the hardware). Gas systems are effective, but are also shorter
lived. Once the gas is discharged, there is no second chance, whereas a water system
can continue until the fire is out. Water systems are highly recommended in areas
that contain a lot of combustible materials such as storerooms.

These decisions must be weighed, but in the end it could be local ordinance, the
insurance company, or the building owner who will determine what suppression
system must be installed. There is no reason why multiple systems can’t be used, if
budget allows.

Following are descriptions of a few different suppression systems. Note that the last
two are not recommended, but are described in the event that such legacy systems
exist in the facility. If either or both of these are in place, they should be changed out
for safer systems.
■ FM200. This is the recommended suppression system. The FM200 uses the gas
heptafluoropropane which is quickly dispersed around the equipment. It works
by literally removing heat energy from the fire to the extent that the combustion
reaction cannot be sustained. It works quickly, is safe for people, doesn’t damage
hardware, won’t interrupt electrical circuits, and requires no post-discharge
cleanup. With this system there is the possibility that the data center will be back
in business almost immediately after a fire.
■ Dry pipe sprinkler. Dry pipe sprinkler systems are similar to wet pipe systems
with the exception that the pipes are not flooded with water until detection of a
fire threat. The advantage is less likelihood of leaks. The disadvantages are the
longer amount of time before discharge and the possibility of ruining equipment.
If this system is used, a mechanism should be installed that will deactivate all
power, including power from UPSs and generators, before the system activates.

Chapter 11 Avoiding Hazards 143


■ Wet pipe sprinkler. Wet pipe sprinkler systems use pipes that are full at all times,
allowing the system to discharge immediately upon the detection of a fire threat.
The advantage is speed in addressing the fire. The disadvantages are the
possibility of leaks and of ruining equipment. If this system is used, a mechanism
should be installed that will deactivate all power, including power from UPSs and
generators, before the system activates.
■ Halon 1301. Not recommended. Halon is an ozone-depleting gas that has been
replaced in favor of the more environmentally friendly FM200. Halon 1301
systems are no longer in production as of January 1994, and legacy systems can
only be recharged with existing supplies.
■ Carbon dioxide. Not recommended. Carbon dioxide is a very effective fire
suppressant but is not safe for people. At the minimum design concentration as a
total flooding fire suppressant (34 percent), carbon dioxide is lethal. At lower
concentrations it can cause severe health problems.

Manual Fire Suppression


Manual means of fire suppression should also be on hand in the event that
automatic systems fail. Following are descriptions of the two backup systems:
■ Portable fire extinguishers. Portable extinguishers should be placed at strategic
stations throughout the room. These should be unobstructed and clearly marked.
Signs indicating the location of the extinguisher stations should be placed high
enough to be seen over tall cabinets and racks from across the room. Tile lifters
should also be located at each extinguisher station to allow access to the subfloor
void, both for inspection and for addressing a fire.
■ Manual pull stations. Manual pull stations should be installed at strategic points
in the room. In areas where gas suppression systems are used, there should be a
means of manual abort. In designs where it is necessary to hold the abort button
to maintain the delay in discharge, it is essential that a means of communication
be available within reach.

144 Enterprise Data Center Design and Methodology


FIGURE 11-1 Fire Extinguisher With a Highly Visible Sign

Flooding
Like fire, flooding can be caused by either equipment failure or by natural causes.
Consider the following:
■ How often, if ever, does flooding occur around the data center area?
■ Can the data center be located in a higher area, safe from flooding?
■ Will you need moisture sensors and fast-acting pumps?

Avoiding Leaks
While the design should attempt to prohibit water pipes from passing through the
data center, sometimes this cannot be avoided. If you are forced into this situation,
some or all of the precautions below should be considered.
■ Troughs to channel water out of the data center should be installed underneath
pipes. These troughs should have the same or greater flow rate as the pipes
themselves.
■ It is possible to have a pipe within a pipe. If the interior pipe develops a leak, the
water would be contained in the outer pipe.

Chapter 11 Avoiding Hazards 145


■ Water detection sensors should be placed along the runs of the pipes and at
plumbing joints where most leaks are likely to start.
■ In cold climates and near HVAC units, insulate the pipe to prevent freezing.

Earthquakes
Some parts of the world have little or no history of earth tremors while others are
plagued by them. For those building in Iowa, you probably aren’t too concerned
about earthquakes, whereas those building in California or Tokyo should consider
the following:
■ How often, if ever, do earthquakes occur in the region?
■ Is the data center site built to withstand seismic disturbances?
■ Can the data center be located on lower floors where there would be less sway?
■ Should equipment be held down with seismic restraints?
■ Can racks be secured to the floor and ceiling as a means of seismic restraint?
■ Other steps required to ensure the safety of personnel should be outlined in local
building codes.

Miscellaneous Disasters
There are many possible disasters to consider, and the effects of most will fall into
categories that cause one or more problems.
■ Wind-based (hurricanes and tornados). Use the same appropriate guidelines for
earthquakes, as these events will cause the building to shake or vibrate.
■ Water-based (severe storms and tsunamis). Use the appropriate guidelines for
water penetration and leak detection on doors and windows.
■ Electrical-based (lightning and thunderstorms). Use adequate grounding for
devices and a very good signal reference grid. Also use lightning rods on the
exterior of the building that go to a separate earth ground, so impedance does not
build up in the standard grounding system.

146 Enterprise Data Center Design and Methodology


Security Problems
The security of the data center is critical. Data centers not only contain valuable
computer hardware, but the data in the machines is usually worth exponentially
more than the 10s or 100s of millions of dollars that the equipment costs.

Access should be restricted to only authorized and trained personnel. Several levels
of barriers should be in place. The use of “traps” (a space between two doors) is a
good idea for security as well as preventing the infiltration of particulate matter.
People enter the exterior door and the interior door cannot be opened until the
exterior door is closed. The data center should be positioned so that it does not use
an exterior wall. Avoid exterior windows in your data center. If your data center
does use an exterior wall, place barriers on the outside of the wall to slow down
vehicles that might try to smash through. (This might sound ridiculous, but it has
happened.)

FIGURE 11-2 Trap Between the Data Center and Outside Area

For many corporations, their information is their business. If it sounds like you are
fortifying this thing to be a mini Fort Knox, you are on the right path. Consider the
following:
■ What level of security will the area need?
■ What is the current security of the area?
■ Are there windows or doors that could prove to be a security risk? Can they be
blocked?

Chapter 11 Avoiding Hazards 147


■ Where will the Command Center be located? Will it have a separate entrance?
■ Will the data center only be accessible through the Command Center?
■ Will people be able to remotely access the data center from anywhere? Will there
be access restrictions to certain portions?
■ What portions of the data center will be remotely accessible?
■ Is a surveillance system (video cameras) an option?

Noise Problems
With processors getting faster and disks getting more dense, the cooling
requirements in data centers are rising. This means more fans and blowers to move
more conditioned air. Noise can be a big problem in some data centers. The use of
Command Centers, and devices like network terminal servers that allow remote
access to a machine, allow users to work in a less noisy environment. However, you
will need to have people in your data center some of the time.

Ear protection should be used in particularly noisy rooms, and might even be
required. The installation of noise cancelling equipment is useful but expensive. If
people are working remotely most of the time, it might not be worth the cost. Ear
protection might be adequate. If you do have people in the data center quite often,
the investment in noise cancellation equipment might be worthwhile.

148 Enterprise Data Center Design and Methodology


CHAPTER 12

Environmental Contaminants

“The kitchen floor is in the most disgustingly filthy state that it is possible for the human
brain to conceive. Amateur microbiologists amongst you will find much down there that will
enthrall and fascinate. Very likely species, as yet unknown to science, are breeding freely
underfoot even as I speak. It is possible I am kneeling, all unbeknownst, on a cure for the
common cold, herpes, and male pattern baldness all rolled into one. But, rule such
considerations out of your minds and CLEAN THIS FRIGGING FLOOR!!!”

- Lenny Henry as Gareth Blackstock in “Chef!”

Particles, gasses, and other contaminants can impact the sustained operations of the
computer hardware in a data center. These contaminants can take many forms, some
foreseeable and some not. The list of possible contaminants could be localized to the
district (local factory pollutants, airborne dusts, etc.), or they could be generated
more locally somewhere at the site. Airborne dust, gasses, and vapors should be
kept within defined limits to minimize their impact on people and hardware.

This chapter contains the following sections:


■ “Contaminant Types and Sources”
■ “Effects of Contaminants”
■ “Avoiding Contamination”

149
Contaminant Types and Sources
There are two criteria for a substance to be considered a contaminant in relation to a
data center environment:
■ It must be potentially damaging to hardware or people.
■ It must be able to migrate to areas where it can cause damage.

Contaminants that affect people and equipment are typically airborne, so, obviously,
it is important to limit the amount of potential contaminants that cycle through the
data center air supply to prolong the life of all electronic devices. Potential
contaminants can also be settled, making them harder to measure. Care must be
taken that these aren’t agitated by people or mechanical processes.

Measures should be taken to prevent air contaminants such as metal particles,


atmospheric dust, solvent vapors, corrosive gasses, soot, airborne fibers, or salts
from entering, or being generated within, the data center. Airborne particulate levels
should be maintained within the limits of Federal Standard 209e, Airborne Particulate
Cleanliness Classes in Cleanrooms and Clean Zones, Class 100,000. This standard defines
air quality classes for clean zones based on airborne particulate considerations. Class
100,000 is generally accepted as appropriate for data center environments. In the
absence of hardware exposure limits, applicable human exposure limits from OSHA,
NIOSH, or the ACGIH should be used. ASHRAE Standard 62 is an adequate
guideline for both operator safety and hardware exposure. See Appendix B,
“Bibliography and References,” for more information regarding these agencies and
organizations.

Gaseous Contaminants
Excessive concentrations of certain gasses can cause corrosion and failure in
electronic components. Gasses are of particular concern because of the recirculating
airflow pattern of the data center. The data center’s isolation from outside influences
can multiply the detrimental influences of any gasses in the air, because they are
continually cycled through equipment for repeated attack.

Gasses particularly disruptive to electronic components include chlorine


compounds, ammonia and its derivatives, oxides of sulfur and petrol hydrocarbons.
TABLE 12-1 outlines limits for various gasses that could pose a threat to hardware.
These should be used as guidelines and not as absolute limits. Numerous other

150 Enterprise Data Center Design and Methodology


factors, such as the moisture content of the air, can influence environmental
corrosivity and gaseous contaminant transfer at lower levels. Higher concentrations
of these levels should be a concern.

TABLE 12-1 Recommended Gas Limits

Chemical
Name Formula ASHRAE OSHA (PEL) ACGIH NIOSH

Acetic Acid CH3COOH Not defined 10 ppm Not defined Not defined
3
Ammonia NH 3500 mg/m 350 ppm 25 ppm Not defined
3
Chlorine C1 2100 mg/m 31 ppm (c) Not defined 0.5 ppm (c)
Hydrogen HC1 Not defined 5 ppm (c) Not defined Not defined
Chloride
Hydrogen H 2S 50 mg/m3 320 ppm (c) 10 ppm 10 ppm
Sulfide
Ozone O3 235 mg/m3 30.1 ppm Not defined Not defined
Petrol- CnH n Not defined 500 ppm 75 ppm 300 ppm
hydrocarbons
Sulfur SO2 80 mg/m3 35 ppm 2 ppm 0.5 ppm (c)
Dioxide
Sulfuric Acid H2SO4 Not defined 1 ppm Not defined 1 ppm (c)
PEL = Permissible Exposure Limit
ppm = Parts Per Million
mg/m3 = Micrograms Per Cubic Meter
(c) = Ceiling

Note – In the absence of appropriate hardware exposure limits, health exposure


limits should be used.

Gasses From Outside


Many chemicals used in normal office cleaning can damage sensitive computer
equipment. Out-gassing from these products or direct contact with hardware
components can cause failure. Certain biocide treatments used in building air
handlers are also inappropriate for data centers, because they are not formulated for
the airstream of a recirculating air system.

Chapter 12 Environmental Contaminants 151


Gaseous influences can also come from:
■ Ammonia and phosphates from agricultural processes
■ Chemicals from manufacturing processes
■ Exhaust from nearby roads and freeways
■ Moisture from sea mists

Particulate Contaminants
The most harmful contaminants are often overlooked because they are so small.
Most particles smaller than 10 microns are not usually visible to the naked eye, and
these are the ones most likely to migrate into areas where they can do damage.
Particulates as big as 1,000 microns can become airborne, but their active life is short
and they are typically arrested by most filtration systems. Submicronic particles are
more dangerous to the data center environment because they remain airborne much
longer and can bypass filters. Some of the most harmful dust particle sizes are 0.3
microns and smaller. These often exist in large quantities, and can easily clog the
internal filters of components. They have the ability to agglomerate into large
masses, and to absorb corrosive agents under certain psychrometric conditions. This
poses a threat to moving parts and sensitive contacts. It also creates the possibility of
component corrosion.

Measuring airborne particulate concentration in the data center is useful in


determining air quality. Your HVAC contractor can probably help with this, or
recommend an air quality engineer.

The removal of airborne particulate matter should be done with a filtering system,
and the filters should be replaced as part of the regular maintenance of the data
center. See “Filtration” on page 159 for more information.

Human Movement
Human movement within the data center space is probably the single greatest
source of contamination. Normal movement can dislodge tissue fragments, dander,
hair, or fabric fibers from clothing. The opening and closing of drawers or hardware
panels, or any metal-to-metal activity, can produce metal filings. Simply walking
across the floor can agitate settled contaminants.

All unnecessary activity and processes should be avoided in the data center, and
access should be limited only to trained personnel. All personnel working in the
room, including temporary employees and janitorial staff, should be trained in the
basic sensitivities of the hardware and to avoid unnecessary contact. Tours of the
facility are sometimes necessary, but these should be limited and traffic should be
restricted to avoid accidental contact with equipment.

152 Enterprise Data Center Design and Methodology


The best solution to keeping human activity to a minimum in the data center is to
design in a Command Center with a view into the data center room. Almost all
operations of the center will take place here, and those visiting the facilities can see
the equipment from there. The data center should never be situated in such a way
that people must go through the equipment room to get to unrelated parts of the
building.

Subfloor Work
Hardware installation and reconfiguration involves a lot of subfloor activity, and
settled contaminants can be disturbed, forcing them up into the equipment cooling
airstreams. This is a particular problem if the subfloor deck has settled contaminants
or has not been sealed. Unsealed concrete sheds fine dust particles and is also
susceptible to efflorescence (mineral salts brought to the surface of the deck through
evaporation or hydrostatic pressure). It is important to properly seal the subfloor
deck and to clean out settled contaminants on a regular basis.

Stored Items
The storage and handling of hardware, supplies, and packing materials can be a
major source of contamination. Cardboard boxes and wooden skids or palettes lose
fibers when moved and handled. Particles of these have been found in the
examination of sample subfloor deposits. The moving and handling of stored items
also agitates settled contaminants already in the room. Also, many of these materials
are flammable and pose a fire hazard. All of these are good arguments for making a
staging area for packing and unpacking an important design criteria.

FIGURE 12-1 and FIGURE 12-2 show unnecessary clutter and particulate matter in a
data center room.

Chapter 12 Environmental Contaminants 153


FIGURE 12-1 Unnecessary Items Stored in the Data Center

FIGURE 12-2 Particulate Matter and Junk on the Floor

Particulate From Outside


Air introduced into the data center can be a source of contamination, especially if the
filtering system is inadequate. It is important to know what dust and airborne
chemicals could possibly come in from the outside environment. In particular,
consider local agricultural activities, quarries, or masonry fabrication facilities. With
this knowledge, plan the data center filtering system to arrest these particulates.

154 Enterprise Data Center Design and Methodology


Effects of Contaminants
Destructive interactions between airborne particulate and electronic equipment can
happen in many ways, some of which are outlined in the following subsections.

Physical Interference
Hard particles with a tensile strength at least 10 percent greater than the component
material can remove material from the component surface by abrasive action or
embedding. Soft particles might not damage the component surface, but can
agglomerate (stick together) as the result of electrostatic charge build-up and cause
clogging. If these particles are tacky, they can collect with other particulate matter.

Corrosive Failure
Component failures can occur from the corrosion of electrical contacts caused by
certain types of particulate. Some particulates absorb water vapor and gaseous
contaminants which adversely affect electrical components. Salts can grow in size by
absorbing water vapor (nucleating). If the area is sufficiently moist, salts can grow
large enough to physically interfere with a mechanism, or cause damage by forming
corrosive salt solutions.

Short Circuits
The accumulation of certain types of particles on circuit boards and other
components can create conductive pathways, thus creating short circuits. Many
types of particulate are not inherently conductive, but can become conductive by
absorbing moisture from the air. When this happens, the problems can range from
intermittent malfunctions to component failures. To avoid this problem, care should
be taken with both the proper filtration of air and careful control of humdification.

Chapter 12 Environmental Contaminants 155


Thermal Failure
Thermal failures occur when cooling air cannot reach the components. Clogging of
filtered devices can cause restricted airflow resulting in overheating of components.
Heavy layers of accumulated dust on hardware components can form an insulative
layer that can lead to heat-related failures. Regular replacement of air filters and
cleaning of components will help to avoid this problem.

In one data center, plastic sheeting designed to contain particulate from a


decommissioned server was actually causing thermal outages in an online server
three feet away. The fans sucked the plastic just close enough to block inlets and
overheat the system. Engineers couldn’t find the problem because, when the system
shut down, the fans stopped and the plastic dropped away. Plastic sheeting should
be taped down to avoid this problem.

Avoiding Contamination
All surfaces within the controlled zone of the data center should be kept clean. This
should be done by:
■ Keeping contaminants out. Keeping contaminants from entering the data center
should be done by minimizinging traffic through the room, adequate air filtering,
avoidance of improper chemical use, and positive pressurization of the room.
Also, a properly constructed data center uses only non-shedding and non-gassing
materials. If the data center is a retrofit of an existing structure, it might be
necessary to change out or seal some existing construction materials.
■ Regularly scheduled cleanings. Cleanings should be performed by trained
professionals on a regular basis. These cleanings should be done with the same
concern and regularity as data backups.

Unfortunately, the data center cannot be a hermetically sealed environment. It must


have several breaches for both humans and atmosphere. These are points of
potential exposure to contaminants and must be clearly addressed in the design of
the center.

Exposure Points
Breaches in the controlled zone of the data center must be controlled and monitored.
All doors must fit snugly in their frames and be sealed with gaskets and sweeps.
Automatic doors should be carefully controlled to avoid accidental triggering,
especially by people without proper security clearance. A remote door trigger might

156 Enterprise Data Center Design and Methodology


be necessary so that personnel pushing carts can easily open the doors. In highly
sensitive areas, a design with double sets of doors and a buffer in between will limit
direct exposure to outside contamination.

To maintain environmental control, the data center is an isolated cocoon. Windows


leading to uncontrolled parts of the building should be avoided. Also, seal all
penetrations between the data center and adjacent areas. Do not share subfloor or
ceiling plenums with any other part of the building. The subfloor void is of
particular concern and is covered in the following subsection.

FIGURE 12-3 Unfilled Void Between Data Center Room and Subfloor Plenum

Damaged or poorly protected building materials are often sources of contamination.


Unprotected concrete, masonry block, plaster, or gypsum wall-board will deteriorate
over time, shedding fine particulate into the airstream. Corrosion on parts of the air
conditioning system past the filters can also release particulate.

Subfloor Void
The subfloor void in a downward-flow air conditioning system functions as the
supply air plenum. This area is pressurized by forced conditioned air, which is then
introduced to the data center room through perforated tiles. Since all air moving into
the room must travel through the subfloor void, it is critical that this area be kept at
a high level of cleanliness. Contaminant sources can include degrading building
materials, operator activity, or infiltration from areas outside the controlled zone.

Chapter 12 Environmental Contaminants 157


Clutter in the subfloor plenum should be avoided. Tangled cables or stored materials
can form “air dams” that allow particulate matter to settle and accumulate. When
these items are moved, the particulate is stirred up and reintroduced to the supply
airstream. Store supplies in outside storage areas, and keep all subfloor cabling
organized in wire basket cable trays.

All surfaces of the subfloor area, particularly the concrete deck and the perimeter
walls, should be properly sealed, ideally before the raised floor is installed. Unsealed
concrete, masonry, and similar materials degrade over time. Sealants and hardeners
used in normal construction are not meant for the surfaces of a supply air plenum.
Only appropriate materials and methodologies should be used in the encapsulation
process. Here are some guidelines:
■ Spray applications should never be used in an online data center. The spraying
process forces sealant particulate into the supply airstream. Spray applications
could be appropriate if used in the early stages of construction.
■ Use a pigmented encapsulant. The pigmentation makes the encapsulant visible,
ensuring thorough coverage and helping to indicate areas damaged over time.
■ The encapsulant must have a high flexibility and low porosity to effectively cover
the irregular surface textures and to minimize moisture migration and water
damage.
■ The encapsulant must not out-gas harmful contaminants, particularly in an online
data center. Some encapsulants are highly ammoniated or contain other chemicals
harmful to hardware. The out-gassing might not cause immediate failure but
could contribute to corrosion of contacts, heads, or other components. If out-
gassing is short lived and the area is well ventilated, this might not be a problem
in a new construction data center.

Positive Pressurization and Ventilation


Positive pressurization of the data center applies outward air forces to doorways
and other access points within the room, keeping outside air, insects, and particulate
matter from entering. In a closed-loop, recirculating air conditioning system, very
little outside air needs to be introduced, however, some outside air is required to
maintain positive pressurization and ventilation. This air must also be filtered and
conditioned. Ventilation is important to the health of the occasional operators and
visitors in the data center, but the air required for positive pressurization will likely
exceed what is needed for occupants. The introduction of outside air should be kept
to the minimum necessary to achieve the positive pressurization and ventilation
requirements of the room.

Normally, outside air quantities of about 5 percent new (make-up) air should be
sufficient (ASHREA Handbook: Applications, Chapter 17). A volume of 15 CFM
(Cubic Feet per Minute) outside air per occupant or workstation should be enough
for the ventilation needs of the room (Uniform Building Code, Chapter 12).

158 Enterprise Data Center Design and Methodology


In data centers with multiple rooms, the most sensitive areas should be the most
highly pressurized.

Filtration
Warm air from the data center hardware returns to the HVAC units where it is
cooled and reintroduced to the room to continue the cooling cycle. The air change
rate in a data center is much greater than a typical office environment and proper
filtration is essential to arresting airborne particulate. Without high efficiency
filtration, particulate matter will be drawn into computers with the probability of
clogging airflow, gumming up components, causing shorts, blocking the function of
moving parts, and causing components to overheat.

The following figure shows the filters placed in the top of an HVAC unit.

FIGURE 12-4 HVAC Filters

The filters installed in recirculating air conditioners should have a minimum


efficiency of 40 percent Atmospheric Dust-Spot Efficiency (ASHRAE Standard 52.1).
Air from outside the building should be filtered with High Efficiency Particulate Air
(HEPA) filters rated at 99.97 percent efficiency (DOP Efficiency MIL-STD-282) or
greater. To prolong their life, the expensive high-efficiency filters should be protected
by multiple layers of lower grade prefilters that are changed more frequently. The
first line of defense should be low-grade 20 percent ASHRAE Atmospheric Dust-
Spot Efficiency filters. The next level of filtration should consist of pleated or bag
type filters with efficiencies between 60 and 80 percent. All of these filters should fit

Chapter 12 Environmental Contaminants 159


properly in the air handlers. Gaps around the filter panels decrease the filter
efficiency. These gaps should be filled with appropriate materials such as stainless
steel panels or custom filter assemblies.

Refer to the following table for a comparison of filter efficiencies. As the table
demonstrates, low efficiency filters are almost totally ineffective at removing
submicronic particulate from the air.

TABLE 12-2 Typical Efficiencies of Various Filters

% of Fractional Efficiencies
ASHRAE 52-76
% of Dust-Spot Efficiency 3.0 micron 1.0 micron 0.3 micron

25 to 30% 80% 20% <5%


60 to 65% 93% 50% 20%
80 to 85% 99% 90% 50%
95% >99% 92% 60%
DOP 95% -- >99% 95%

Copyright 1995, American Society of Heating, Refrigerating and Air-Conditioning


Engineers, Inc., www.ashrae.org. Reprinted by permission from ASHRAE Journal-
June 1995.

Taking Out the Trash


Trash should never be allowed to collect in any part of the data center, even in
designated trash receptacles. If there are trash receptacles, they should be removed
from the center and emptied often. Loose papers, rags, and chemical containers all
pose fire hazards.

Regularly Scheduled Cleanings


Hardware performance and longevity are important reasons to perform regularly
scheduled cleanings of the data center. Contaminants, even in small quantities,
infiltrate the room and settle on room surfaces and within machinery. Excessive
exposure to contaminants will result in increased component failure and
interruption of services. Even a well-designed and constructed data center will
require regularly scheduled maintenance and cleanings. Data centers with design
flaws or rough retrofits will require more extensive effort to maintain appropriate
levels of cleanliness.

160 Enterprise Data Center Design and Methodology


Another, possibly less obvious reason for maintaining a clean data center has to do
with psychology. Operators working in a clean and organized data center will be
more inclined to respect the room and keep it clean and organized, thus maintaining
its efficiency. Visitors to the data center will show similar respect and interpret the
overall appearance of the room as a commitment to quality and excellence.

When designing the data center, keep regularly scheduled decontaminations in


mind. A well-designed data center is easy to maintain.

Chapter 12 Environmental Contaminants 161


162 Enterprise Data Center Design and Methodology
CHAPTER 13

Codes and Construction

“Is the Minister aware that planning procedures make building a bungalow in the 20th
century slower than building a cathedral in the 12th century?”

- Nigel Hawthorne as Sir Humphrey in “Yes, Minister”

To fully consider and implement the design of the data center, you have to construct
a facility that will meet the project scope and also meet code. This chapter will try to
keep you from drowning in the quagmire of code. It also covers a few construction
details worth keeping in mind.

This chapter has the following sections:


■ “Codes”
■ “Construction Criteria”
■ “Pre-Hardware Installation Checklist”

Codes
Codes for construction of buildings are there for a good reason. As stated in many
building codes, the purpose is to provide minimum standards to safeguard life and
limb, health, property, and public welfare. This can be best accomplished by
regulating and controlling the design, construction, quality of materials, use and
occupancy, location, and maintenance of all buildings, structures, and certain
equipment within the jurisdiction. From building a garage in Malibu, California, to
building the Sears Tower in Chicago, codes prevent people from taking shortcuts,
using inferior materials, ignoring basic human safety, and knowingly or
unknowingly creating an unsafe structure. If there were no codes, buildings would
catch fire and fall down a lot more often.

163
Who do we have to thank for building codes? Hammarabi, the Babylonian emperor,
developed the first building code more than four thousand years ago. It was not the
quagmire of codes in use today, but it stated in simple terms that if a building fell
down and killed the owner, the builder would be put to death. Apparently it was up
to the builder to decide what materials should be used to make a safe house for his
client. Since his life was at stake, some real thought went into the structural design.
The concern for building for the safety of the human occupants, at least, has
continued and has developed into the complex swamp of codes used today.

However, there still is no universal code or set of codes that builders can follow
throughout the world. There are, in fact, any number of codes, combinations of
codes, and variations of codes, international, national, and local.

You have just stepped into the quagmire.

The Quagmire of Codes


There are several building code organizations within the United States that have
created their own set of codes. For example, there is Building Officials and Code
Administrators International, Inc. (BOCA), International Conference of Building
Officials (ICBO), and Southern Building Code Congress International, Inc. (SBCCI).
For fire codes, there is the International Fire Code (IFC), which is coordinated with
the International Building Code (IBC). However, there is also the National Fire
Protection Association (NFPA) who develop and publish NFPA 75 Standard for the
Protection of Electronic Computer/Data Processing Equipment and NFPA 1 Fire Prevention
Code 2000.

There are other codes that must be considered when designing a data center. Below
is a listing of the types of codes, though this does not represent all possible codes.
■ Building codes
■ Plumbing codes
■ Mechanical codes
■ Electrical codes
■ Fire codes
■ Fire sprinkler ordinances
■ Energy conservation codes
■ Sewage codes

All of the codes listed could be considered building codes in that they relate to the
construction or remodeling of a site. Many of these codes are interdependent, and
one code might refer to another code. One code might mention that you must have a
1-hour fire rated wall, but that the specifications for this are in another code. Your
local code authority might say “Yes, the specs are in that code but you should use the
specs in this code instead.” The two codes that give these specifications might or

164 Enterprise Data Center Design and Methodology


might not be the same. Another possibility is that you would need to use more than
one code to determine what your local inspector will agree is a 1-hour fire rated
wall.

Also, some codes are identical, but masquerade under different names. For example,
NFPA 70 is the same as the National Electrical Code.

The International Fire Code is yet another part of the quagmire. It is coordinated
with the International Building Code. But it is maintained by a separate
organization, the International Fire Code Institute. The IBC is published by BOCA.
Even though BOCA publishes the IBC, they also publish state-specific building
codes for Kentucky, Michigan, Ohio, and Virginia. Why it is called the International
Building Code when even separate states in the U.S., not to mention other countries,
might use a different building code? That’s hard to answer. Just because something
says it is international doesn’t make it so.

There is also the NFPA that develops and publishes NFPA 75 Standard for the
Protection of Electronic Computer/Data Processing Equipment as well as the NFPA 1 Fire
Prevention Code 2000. They publish NFPA 70 which, while widely adopted in the U.S.
and elsewhere in the world, is like any of the above code: subject to interpretation.

So, the problem facing the data center designer is: Which building codes must you
adhere to? You should be concerned with the codes used in the jurisdiction in which
the data center will be constructed, keeping in mind that these codes are subject to
the interpretation of the building authorities in the jurisdiction where the data center
will be built.

A case in point: A company decided to put power distribution units (PDUs) beneath
the raised floor in data centers in San Diego, California, and Austin, Texas. No
problem! The local code was interpreted in such a way that putting PDUs beneath
the raised floor tiles was within code. The same company also considered putting
PDUs under the raised floor in their facility in Hillsboro, Oregon. However, the
electrical engineering firm and the project management firm, knowledgeable about
the way things work in Hillsboro, said they didn’t think the code authorities in the
area would approve the use of PDUs under a raised floor. The electrical engineering
firm and the project management firm met with the building officials in the area and
proposed a good case for using PDUs under raised floor. However, code officials
maintained that the use of PDUs under the floor would not get code approval. In the
way these officials interpreted the code, PDUs under the raised floor would not pass
code. It is also important to note that these discussions occurred before construction
of the data center started, during the design phase. This forward thinking was also a
money saver, because these determinations were made before PDUs had been
ordered.

Whatever codes have been adopted for your local jurisdiction, they are all subject to
interpretation by the local code authorities.

Chapter 13 Codes and Construction 165


Codes and the Law
It is understandable that people would be confused about the differences between
code and law, because they seem to be similar. They are both rules that must be
adhered to. In the U.S., these building codes are not United States law, or even state
law. This is why there are so many versions of the same code scattered about the
U.S. and internationally. In fact, there’s no law that says what code must be used. A
jurisdiction might even adopt an older version of a code instead of the latest
revision.

Code might not be law, but the consequences of ignoring code could result in legal
action, particularly if people or property is damaged as a result. Quite simply, you
must follow code to get sign-off approval by the building inspectors for the legal
right to occupy the building. Occupying a building without the appropriate permits
is a violation of law. This is how it works in the U.S. If you are planning to build in
another country, make sure you find out how it works there, because other rules (or
no rules) could apply.

So, what if you happen to be building in an area where the code restrictions are lax?
Maybe you aren’t required to meet certain codes such as NFPA 75. Leaving out those
expensive fire doors would be a lot cheaper. However, your company might decide
that, to create a data center that is safe for employees and equipment, you should
build to standards beyond what the local codes require.

Who Can Help?


It is unrealistic to expect data center designers to know all the codes, along with
their numerous permutations and interpretations. But designers should know which
codes will be used. Again, designers are not working in a vacuum, but have many
talented and knowledgeable people on their team, including outside contract
professionals. Project management firms, architects, structural, HVAC, and electrical
engineers are usually familiar with what code is used in that area and how to work
with the local code officials and inspectors.

But how do you really know that these people will give you accurate information?
Data center designers should know something about the codes and which codes will
be used for their data center. Unfortunately, sometimes sections of these codes can be
used to make “black hole” explanations for why things cannot be done or must be
done more expensively. It would seem that working with reputable and ethical
building professionals, the black hole problem should not occur. However, it could
be a policy of a contract firm to interpret code in their favor, adding time and cost to
a project. The data center designer should, at the very least, know to question the
code and ask for specifics. Which code? Which section of the code? What, exactly,
does it specify? Why is it interpreted that way? Armed with a few simple questions,

166 Enterprise Data Center Design and Methodology


you show that you are not willing to be taken advantage of, you might save the
company a pile of money, and it will help you decide on the outside firms with
whom you want to develop honest working relationships.

Construction Criteria
A data center requires more precise control over temperature, relative humidity,
airflow, electrical capacity and reliability, and contaminants than a typical office
environment, and these criteria must be considered throughout the design and
construction process. Construction projects are expensive and the construction of
controlled data center areas is more expensive than most projects. Despite the
pressure of deadlines and to keep within budget, it is important to avoid cutting
corners or settling for inferior workmanship even if it will meet code.

A key point here is to design toward your criteria (RLUs, power, HVAC, etc.) for the
data center. If your budget will not allow you to implement the results of this
design, redefine the criteria and/or scope of the data center.

The following should be kept in mind when planning the construction details.

Construction Materials
All building materials should be chosen with concern for cleanliness and moisture
retention. Choose materials that won’t shed particulate matter or deteriorate. Close
attention should be given to materials for the areas of direct airflow and foot traffic,
and to materials that require repeated movement in the normal operations of the
room. Certain materials that might shed particulate should be cleaned and treated.
Ceiling tiles should have a vinyl or foil face to provide a moisture barrier and
prevent the tiles from dropping particles when they are moved. All supply plenum
surfaces should be constructed of appropriately treated materials, such as
encapsulated concrete, or galvanized or painted metals.

Some materials retain moisture, cause rot, and release particulate. Also, water is an
excellent conductor of electricity and presents a grounding and shorting concern.

Materials used in a Class 100,000 clean room would be ideal, but would significantly
increase the cost.

Chapter 13 Codes and Construction 167


Construction in an Operational Data Center
Construction projects occurring in an online data center require additional time,
planning, and expense, but precautions are essential for uninterrupted operation.
Panels and other items should be pre-cut and drilled outside the center to minimize
contaminants.

When the work must be done inside the area, it should be done in such a way to
contain or arrest contaminants and particulates. Plastic sheeting should be used to
isolate the work space from the rest of the controlled area. Portable filter systems can
be used to arrest particulates in the air, but these are only effective in localized areas.
If the construction includes drilling or sawing, vacuum units equipped with High
Efficiency Particulate Air (HEPA) filtration should be used to collect the dust.

Isolating Construction Activity


If access doors must be kept open due to construction traffic, temporary barriers
should be built to isolate dust, stabilize air pressure and temperature, and preserve
security. Similar barriers might be necessary if the outer walls are breached during
expansion of the area perimeter.

Preserving Environmental Integrity


If raised floor tiles must be removed, make sure that there will be adequate subfloor
pressure levels for proper air distribution. Also, if the construction will in any way
affect the environmental support equipment, make sure the air conditioning and
humidification needs of the center are not significantly compromised. In these
situations, redundant HVAC units might be necessary.

Pre-Hardware Installation Checklist


The pre-hardware installation checklist should include specific tasks to fully prepare
the data center area to accept the data center hardware.
■ Verify that the room is secure. Any breach between the data center area and
outside areas creates a possible security risk. Make sure all windows are replaced
with a barrier or blocked. Also, replace or block any chutes, unnecessary
ventilator shafts, mail drops, or slots.

168 Enterprise Data Center Design and Methodology


■ Verify that the room is sealed. This involves not only human security, but the
assurance that the vapor barrier is sealed to specifications. In the subfloor void,
check perimeter gaps around pipes and conduit, cracks in the deck or walls,
expansion joints, open ducts, and walls that connect the subfloor void to the
ceiling void or to other floors. Above the raised floor space, check holes or cracks
in the perimeter walls, and gaps around pipes, ducts, doors, and light fixtures.
Above the drop ceiling, check for gaps around pipes, ducts, and conduit. Also,
check for breaches around structural beams, inner walls, access doors and ceiling
openings to connected attic areas, and roof vents.
■ Clean the room. A complete cleaning of the area should be done to remove all
major construction equipment, materials, and debris. Low-grade industrial
vacuums can be used to remove heavy deposits, wallboard dust, sawdust, and
dirt.
■ Test power. Load test the generators, UPS, chillers, and other power
infrastructure components. Test any devices or connections necessary to ensure
that the data center is ready to start online computer operations.
■ Label everything. Make sure all outlets and associated current breakers are
labeled.
■ Inspect environmental support equipment. Check for proper installation and
functioning of all environmental support equipment, such as HVAC. Put the air
conditioners and humidifiers through their cycles by adjusting their set points to
test cooling, heating, humidifying, and dehumidifying. Make all necessary
adjustments.
■ Filter the room. During and after construction cleaning, the air conditioners
should be run continuously to filter the room air. These units need not be set for
cooling, but just running to remove particulate matter from the room. Ideally,
60 percent efficiency filters should be used. Remember to replace these filters
before hardware is installed in the area. They will be full of particulate matter that
can be redispersed by the subfloor pressure forcing air in a reverse pattern
through a unit should one of the air conditioners be turned off.
■ Decontaminate the room. At this stage, all residual particulate matter must be
removed from the area. All room surfaces must be carefully cleaned. Do not use
low-grade vacuum equipment as used in the pre-cleaning stage, because these
lack the filtration necessary to keep particulate matter from cycling back into the
area. Use vacuums equipped with High Efficiency Particulate Arrestance (HEPA)
filtration.
■ Stabilize the environment. Before installing hardware, the temperature levels,
relative humidity levels, subfloor and room pressurization, and airborne
particulate levels should be monitored and adjusted. These settings will have to
be changed once the hardware with its heat load and designed airflow is in place,
but setting the environmental controls of the room in advance will give a stable
and more easily adjustable environment to work with.

Chapter 13 Codes and Construction 169


■ Verify all network drops in PODs and network patch cables. All network
cabling should be verified prior to move-in to ensure that it meets its appropriate
specifications, and that all ports are correctly labeled. For patch panel cabling, this
verification should be done by the network cabling contractor as defined in the
contract. Additionally, patch cables that will connect devices to the PODs and to
each other should be verified and labeled. When bringing new configurations
online, any number of weird little problems can arise, and verification takes the
network and its cabling out of the potential problem path. Also, it is a way to
verify that you have adequate quantities of patch cables in the appropriate
lengths needed to bring the systems online.
■ Enable infrastructure servers and outside connectivity. The data center provides
physical services like power and cooling. Machines will also require logical
services such as Domain Name Service, NIS, LDAP, backups, etc. These services
will be used by all configurations in the data center. These servers should be
considered part of the data center infrastructure. Since configurations in the data
center will need these services, these servers and their associated services should
be in place before bringing production machines online. The same is true for
outside connectivity. Since most or all configurations will need to pass data
outside the data center, this connectivity should be established prior to bringing
production machines online. As with verifying network cabling, this verification
will ensure that the logical services are available when bringing new
configurations online.

170 Enterprise Data Center Design and Methodology


APPENDIX A

Managing System Configurations

Elizabeth Purcell
Performance Availability Engineering Systems Engineer

Abstract
It goes without saying that computer use has exploded in the last decade. Along
with this growth has come a corresponding surge in the numbers of devices,
services, and data types in corporate data centers, as well as an increasing shift to
the 24×7×365 business environment. Consequently, the modern systems
administrator is faced with a seemingly bewildering array of hardware,
interconnects, and software.

With the intense focus on building out infrastructures, the techniques of cost-
effectively managing the increasingly diverse and complex hardware and software
solutions often fall by the wayside. Configuration management holds out the
promise of making sense of the rats’ nest of systems, cabling, software, and patches
with a minimum of human effort.

This paper attempts to illustrate some of the issues surrounding the use of
configuration management techniques.

171
Introduction
In the world of systems management, it seems that there is always something that
needs to be done. An important aspect of systems management is managing the
system configurations. Managing the configuration includes managing the version
and revision levels of system and application software, the types and versions of
systems and adapters, the networks that the system is attached to, and the storage
subsystems and their attachment mechanism, and all software, hardware, and
firmware patches for all of the above. While this can seem to be a daunting task,
particularly in large, fast-growing, complex environments, the configuration can be
managed.

While working with my project, a complex testing environment for investigating


integrated systems performance, manageability, and usability, it became clear that
the management of the configurations was crucial. Because the project requires
many different configurations which change rapidly and may need to be restored
quickly, detailed documentation to facilitate rapidly recreating the many possible
configurations was mandatory, so the project would not end up being a can of
worms and impossible to use effectively.

Managing of a large number of complex systems can be a difficult process. There are
so many different hardware and software configurations that are possible, and
sometimes it seems that just when you think that you have it right, there are some
new requirements that require the configurations to change. Because of all the
configuration possibilities and the seemingly constant changes, it’s important to
manage the configurations carefully. In a data center that is not organized, constant
changes could spell near disaster. If a system administrator decides to browse the
web, run unauthorized software, and download and listen to music via your
important database server, it impacts both the integrity, performance, and
manageability of the system. It is important to use the methods and tools that are
available to manage the configurations of the systems.

In the Beginning...
It’s easier to start out right then to try to retool later. While this is true for most
things, it is certainly true for managing the configurations of systems. The more
configuration control that has been placed over the system from the beginning, the
better the results will be moving forward. Everything from color standardization on
cables and labels, the placement of the equipment in the data center, system naming
conventions, system installation, and patch maintenance is important.

172 Enterprise Data Center Design and Methodology


Correct placement of the equipment in the data center is important, so that the
systems do not need to be moved later. If possible, think about the future growth
that will be required. Because human interactions with equipment can cause issues
like cables to “fall off,” the wrong disks to be replaced, the wrong system to be
upgraded, it is good to minimize human interactions. In general, the less human
contact that the equipment has, the better off it is.

The data center environment should be planned for simplicity and convenience. Is
the equipment accessible to what it needs to be accessible to? Are the systems
expected to need more storage, and if so, is there room for it? Think about the long
term.

Naming conventions become important so the correct system can be quickly


identified and found. This is important so that systems are not mistaken for each
other and the wrong peripherals or cables are added or removed.

Whenever possible, plan. The old saying of hope for the best but plan for the worst
is valid here. In cases where you inherit systems that were never under
configuration management, it is possible to get this fixed, but it can be painful to
uptime constraints and time consuming for the system administrators.

Systems need to properly labeled so that the systems con be identified quickly and
correctly. At minimum, it is important that both the front and the back of the system
is labeled. Selecting colors for the labels for similar system types can also be helpful
for identification.

Cabling
Color coded network cables have been used in the data center for a long time now.
The colors make it easier to identify and locate configurations, as well as assist in
quickly resolving simple problems. For example, a blue cable may indicate a
connection to a maintenance network while a red cable may indicate a connection to
the network service provider and be one of the main connections to the internet. But
what happens when you run out of the particular color cable that you need at 2 AM?
What do you do about fiber cables that aren’t as simple to get in a variety of colors?

An alternative to the use of color coded cables is the use of color cable ties. The cable
ties can be used either to adhere the labels to the cable, or it can simply be attached
to the ends. The various colors of the cable ties help to identify the type (and use) of
the cable, just like the color coded cables, and it seems to work surprisingly well. An
added benefit is that it is possible to stock a huge amount of various colors of cable
ties in a very small amount of space, especially when compared to the space needed
and additional planning necessary to stock color cables.

Appendix A Managing System Configurations 173


If you have to stock five different length network cables in eight different colors,
you’d need 40 sets of cables stocked and available at any time. With the color cable
ties you’d need only five sets of cables and eight bags of cable ties.

Cable labeling should not be ignored. A cable should never be installed that isn’t
labeled on both ends. This is true for network, FCAL, SCSI and even many power
cables. While this seems obvious, it is surprising how many shops don’t do this.
Tracing cables in the middle of the night in the midst of a crisis is not fun!

Cables for storage devices should also be labeled. It should be readily apparent
where each cable on the system is supposed to be in the event the cable is removed
and is replaced later.

A labeling scheme should be developed that incorporates the most important


details. An example of the types of information to include on a network cable label
would be the port number on a switch, the switch in use, the port on the server, and
the size of the subnet. Information to include on a storage cable would the server
attachment device information and the storage device, and the storage device’s
attachment device information.

Cables should always be secured so that they do not end up resembling a huge pile
of spaghetti. If the cables are neatly secured in bundles, there is a much greater
opportunity that the cable can be identified quickly and simply.

Velcro makes a very functional tie wrap, especially when working with cables in
racks. Because it is easy of use for both securing and removing cables, it is quite nice
for large cable bundles.

System Installation
All system administrators have their favorite way to install systems, and if you get
ten system administrators together in a room, there is a good chance that they will
disagree on some aspect of what the best setup is. This can be called the “Rule of Ten
Systems Administrators.” For manageability, it is important that all of the systems of
the same type and function be installed in the same reproducible method.
Additionally, the less human intervention that is necessary, the better: as the “Rule of
Ten Systems Administrators” says, many options are possible, and everyone has
their own ideas as to what is “right.”

Automation is the key to manageability. It makes installation faster in the long run
and less time consuming for administrators. So, all in all, the more automation, the
better for managing the configuration.

174 Enterprise Data Center Design and Methodology


To make it simpler and even manageable, it is important to be organize the
configurations by function and system type. That is, all of the like systems with the
same functions will be installed with the same installation process. This has several
advantages. First, you know what is on the system so changes for tuning, etc. and be
handled easily. and if the system has to be reproduced quickly, just reinstall it. It is
important to manage the configurations of each type of system in the enterprise.

Solaris JumpStart Software


It’s important that the system get a good start in life. It’s initial installation should be
as good and complete as it can possibly be. The Solaris™ Operating Environment
contains some nice tools to accomplish this. One of the commonly tools is the Solaris
JumpStart™ software.

Solaris JumpStart software is a powerful installation tool for systems that will be
running the Solaris Operating Environment. Using a Solaris JumpStart server can
help reach the goal of total hands-off installation.

Using the “JASS” toolkit, written by Alex Noordergraf and Glen Brunette and
available as Sun Blueprint™, http://www.sun.com/blueprints/, as a basic
architecture layout and software setup, and adding additional similar scripts, a
hands-off installation server can be built that can be expanded to include the
installation of many of the tools and applications required for the systems.

Some of the issues encountered along the way to standardization can be patches,
storage firmware, and software application versions.

The Solaris JumpStart server is an important aspect of controlling the system


configurations. The Solaris JumpStart server should be secure and protected against
break-ins because if it is compromised, the files that will be installed onto the
systems could be compromised and installed directly into your environment.

Source Control on the Solaris JumpStart


Server
Using Solaris JumpStart, Solaris Operating Environment installations can be
duplicated quickly. However, what happens if someone decided to incorrectly
change the configurations and not tell anyone?

Appendix A Managing System Configurations 175


What if the scripts that are being used were modified and you want to go back to a
previous configuration? Source control can help will help in this situation.

The Solaris JumpStart server should be under source control. Source control will be
able to let you know the history of the files. It will let you know when it was
modified, who modified it and when. In large data center environments with many
system administrators, this is important because there could be many people with
the access to write files. There are several source code control systems available, such
as RCS, CVS, and SCCS. SCCS is included in the Solaris Operating Environment and
is relatively easy to use.

Using Makefiles, make and a source control software can help automate generation
and validation of the install scripts and setup. Because the install server can get
quite complicated, the automation of the make files can help maintain order and
ease of use.

Packages
How do you know what software and utilities are on your system? How do you
know what version is in use?

Use of the packaging facility in Solaris Operating Environment is a great way to add
software to the system. Rather then browsing through directories and comparing
binaries, pkginfo could be used to inspect the versions of custom software added to
the systems. With the use of packages, it is not only simple to see what software is
on the system, but what version is on the system, Also, upgrades are simplified.
Packaging software is right up there with labeling cables—it really is a must.

The functionality to build packages is built into Solaris Operating Environment.


Using the pkgmk and pkgproto commands, packages can be made relatively quickly
and easily.

Before packages are built, care should be taken to decide where the code will go on
the system. If care isn’t taken, the software could end up all over the system. Some
people like /usr/local; others insist that /opt as the best location. Probably the
most important thing is to decide where your shop will be putting it’s software and
always do it the way that was decided to. Make exceptions to this rule minimal.

Packages added with pkgadd can be removed using pkgrm. Using the optional
preinstall, postinstall, preremove and postremove scripts can be used to further
customize the installation and removal processes.

Packages should be made with meaningful names and versions. If the package is
named something like tmp1, it may be of little use when trying to determine what it
is, but if the package contains the software name and version number, it becomes

176 Enterprise Data Center Design and Methodology


much more useful and efficient to determine what it contains. It is this information,
the names, versions, and creation dates that will help when trying to determine
what’s on the system.

Packages should be built so that they work well with Solaris JumpStart server. The
packages should be created so that they can be deployed in a “hands-off”
environment.

Unfortunately, not every third party software is in package format. Personally, I find
this to be a bug.

Software Patches
New patches always seem to be coming out. While it is very important to apply
these patches, it is also important to be aware of the patch levels on all of the
systems that you are trying to manage.

Patches should initially be installed during the at Solaris Operating Environment


installation. By doing this, all systems will be at the same level.

Maintenance of the patch levels should be done at regular intervals, if possible. All
of the like systems (same application/function) should be done at the same time, if
possible. Of course, patches should be tested and then deployed in a staging
environment before being put onto production systems.

While it is not always possible, try to keep all of the systems of a like function and
type at the same patch level.

Firmware and Storage Patches


Systems do not always arrive at the current OpenBoot™ architecture and FCode (for
server I/O boards) level. In order to maintain consistency, be sure to check their
levels and make certain that they are consistent with other systems of the like type
and function before moving the systems into production.

If an upgrade is necessary, it is usually done via patches. There will be directions


that will explain the process to follow. As usual, when adding patches, test before
upgrading.

Appendix A Managing System Configurations 177


Storage Area Networks
Storage Area Networks (SANs) are coming to many data centers. The storage area
network adds some additional complexity not only because it is yet another network
to manage, but because it adds additional ways the storage can be configured. Using
SAN switches, the storage can be configured in different ways.

The SanSurfer™ GUI is used to configure the Sun StorEdge™ network FC switch. The
switch is shipped on a default 10.0.0 network. Due to an Arp timeout issue with
some network switches, the switch will not always rarp the new address, so it can
become necessary to configure it for the first time on a 10.0.0 network.

In order to manage the Sun StorEdge network FC switch, it is important to


understand the configuration files that the switch uses to save the configuration
information. The switch’s NVRAM contains all of the switches configuration
information. This configuration information is saved when the changes are made to
the configuration and applied to NVRAM.

The Fabric Archive File (*.cfg) contains all the configurable information in a
switch: its stage type, chassis and fabric IDs, port modes, IP address, other network
configuration information, and all of the zoning information. While this file can be
used to replace a switch, it should not used to clone switch configurations due to
possible issues that could cause failures like mismatches with fabric IDs, duplicated
IP addresses and duplicate chassis IDs.

The Zoning Template File (*.tpl and *.tp2) contains the zoning information for
the fabric. It contains the switches WWNs and port counts. This files helps each zone
know the ports and nodes that are configured in it.

The Fabric File (*.fab) contains the information shown on the Fabric Display like
the IP address, fabric name, and polling information.

List of Things to Remember


I have found, during my work with massively complex system environments, that
there are a few top issues that can affect configuration management. Here are some
of them:
■ Set the explicit disk to use when installing via JumpStart server.
■ Check for all patches!
■ Read all of the release notes.

178 Enterprise Data Center Design and Methodology


■ May need to access to a 10.0.0 network for the Sun StorEdge network FC switch’s
initial configuration.
■ When using Fibre channel: be aware of hard address vs. boxid vs. target id.
■ When using the Sun StorEdge network FC switch, do not forget to “apply” the
changes that were made, as necessary.
■ Set port types on SAN switches before making zones.
■ Use ports 1, 4, 8 .. to connect to Servers, if possible, for better performance under
some conditions.
■ Be sure to check the /etc/system file. Do not blindly roll things forward,
e.g. priority paging.

Conclusions
Simplicity and automation are important keys to configuration management. While
the configurations are getting more and more complicated these days with the
myriad of hardware and software that are needed, keeping the configuration
management organized is key. The simpler the process and the less human
intervention that needs to be done results in better configuration management.

Copyright 2001 Sun Microsystems, Inc., 901 San Antonio Road, Palo Alto, California 94303, U.S.A. All rights
reserved.
Sun, Sun Microsystems, the Sun logo, Solaris, Solaris JumpStart, OpenBoot, JumpStart, Sun StorEdge, and
SunSwitch are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
“Sun Microsystems, Inc. has intellectual property rights relating to technology embodied in the products described
in this document. In particular, and without limitation, these intellectual property rights may include one or more
additional patents or pending patent applications in the U.S. or other countries.”

Appendix A Managing System Configurations 179


180 Enterprise Data Center Design and Methodology
APPENDIX B

Bibliography and References

Many of the books, software, papers, or other materials referred to throughout this
book can be ordered by mail or downloaded from the originating organization. The
following sections give contact information for most of these organizations and the
titles of the referenced materials. This information and other reference materials can
also be found at
http://www.sun.com/blueprints/tools/dcdesign-tools.html.

Books
The following books are referenced within the chapters of this book:

Capacity Planning for Internet Services. Adrian Cockcroft, Bill Walker. Sun BluePrints,
Sun Microsystems Press (A Prentice Hall Title), 2001.

Resource Management. Richard McDougall, Adrian Cockcroft, Evert Hoogendoorn,


Enrique Vargas, Tom Bialaski. Sun BluePrints, Sun Microsystems Press (A Prentice
Hall Title), 1999.

Sun Performance and Tuning (Second Edition). Adrian Cockcroft, Richard Pettit. Sun
Microsystems Press (A Prentice Hall Title), 1998.

181
Publications
The following documents are referenced within the chapters of this book:

ASHRAE Applications: Chapter 15, “Clean Spaces.”

ASHRAE Applications: Chapter 16, “Data Processing System Areas.”

ASHRAE Journal. “Filtration and Indoor Air Quality: A Practical Approach.”

ASHRAE 127-1988, “Method of Testing for Rating Computer and Data Processing
Room Unitary Air-Conditioners.”

ASTM F 50-92, “Standard Practice for Continuous Sizing and Counting of Airborne
Particles in Dust-Controlled Areas and Clean Rooms Using Instruments Capable of
Detecting Single Sub-Micrometer and Larger Particles.”

ANSI/EOS/ESD - S6.1-1991, “EOS/ESD Association Standard for Protection of


Electrostatic Discharge Susceptible Items, Grounding—Recommended Practice.”

Federal Standard 209E (IEST), “Airborne Particulate Cleanliness Classes in


Cleanrooms and Clean Zones.”

FIPS PUB 94, “Guidelines on Electrical Power for ADP Installations.” (From the U.S.
Department of Commerce, National Bureau of Standards.)

IEC 1000-4-5, “Surge Immunity Requirements.”

IEEE STD 1100-1992, “Powering and Grounding Sensitive Electronic Equipment.”

ISA-71.04-1985, “Environmental Conditions for Process Measurement and Control


Systems: Airborne Contaminants.”

NFPA 70, “National Electrical Code.”

WES 45-01-10, “The Effect of the Environment on Computer Operations.”

182 Enterprise Data Center Design and Methodology


Organizations
Following are organizations and companies that have performed testing and written
the definitive standards for specific subjects that relate to data center design and
construction.

American Society of Heating, Refrigeration, and Air-Conditioning Engineers, Inc.


(ASHRAE)
Web site: http://www.ashrae.org
Address: 1791 Tullie Circle, N.E., Atlanta, GA 30329, USA
Toll Free: (800) 527-4723 (U.S. and Canada only)
Phone: (404) 636-8400
Fax: (404) 321-5478

American Society for Testing and Materials (ASTM)


Web site: http://www.astm.org
Address: 100 Barr Harbor Drive, West Conshohocken, PA, USA 19428-2959, USA
Phone: (610) 832-9585
Fax: (610) 832-9555

Electrostatic Discharge Association, Inc. (EOS/ESD)


Web site: http://www.esda.org
Email: eosesd@aol.com
Address: 7900 Turin Road, Building 3, Suite 2, Rome, NY 13440-2069, USA
Phone: (315) 339-6937
Fax: (315) 339-6793

Institute of Electrical and Electronics Engineers, Inc. (IEEE)


Web site: http://www.ieee.org

Instrumentations, Systems, and Automation Society (ISA)


Web site: http://www.isa.org
Address: 67 Alexander Drive, Research Triangle Park, NC, 27709, USA
Phone: (919) 549-8411
Fax: (919) 549-8288

International Electrotechnical Commission (IEC)


Web site: http://www.iec.ch
Address: 3, rue de Varembé, P.O. Box 131, CH - 1211 GENEVA 20, Switzerland
Phone: +41 22 919 02 11
Fax: +41 22 919 03 00

Appendix B Bibliography and References 183


Institute of Environmental Sciences and Technology (IEST)
Web site: http://www.iest.org
Address: 940 East Northwest Highway, Mount Prospect, IL 60056,USA
Phone: (847) 255-1561
Fax: (847) 255-1699

National Fire Prevention Association (NFPA)


Web site: http://www.nfpa.org
Email: custserv@nfpa.org
Address: 1 Batterymarch Park, P.O. Box 9101, Quincy, MA 02269-9101
Main Switchboard: (617) 770-3000
Fax: (617) 770-0700

U.S. Department of Commerce, National Bureau of Standards


Web site: http://www.doc.gov

Worldwide Environmental Services (WES)


Web site: http://www.wes.net
Mailing Address: P.O. Box 1541, Blue Bell, PA, 19422-0440, USA
Phone: (215) 619-0980
Fax: (215) 619-0990
Toll Free in USA: 1-800-843-5307

Building Officials and Code Administrators International, Inc. (BOCA)


Web site: www.bocai.org
Email: info@bocai.org
Address: 4051 West Flossmoor Road, Country Club Hills, IL 60478
Phone: (800) 214-4321 or (708) 799-2300
Fax: (800) 214-7167

International Code Council (ICC)


Web site: www.intlcode.org
Email: staff@intlcode.org
Address: 5203 Leesburg Pike, Suite 708, Falls Church, VA 22041
Phone: (703) 931-4533
Fax: (703) 379-1546

International Conference of Building Officials (ICBO)


Web site: www.icbo.org
Email: info@icbo.org
Address: 5360 Workman Mill Road, Whittier, CA 90601-2298
Phone (for ordering): (800) 284-4406 or (562) 699-0541
Fax: (310) 692-3858

National Conference of States on Building Codes and Standards (NCSBC)


Web site: www.ncsbcs.org
Email: jmoreschi@ncsbcs.org
Address: 505 Huntmar Park Drive, Suite 210, Herndon, VA 20170
Phone: (703) 437-0100; Fax: (703) 481-3596

184 Enterprise Data Center Design and Methodology


North American Insulation Manufacturers Association (NAIMA)
Web site: www.naima.org
Email: insulation@naima.org
Address: 44 Canal Center Plaza, Suite 310, Alexandria, VA 22314
Phone: (703) 684-0084; Fax: (703) 684-0427

Southern Building Code Congress International, Inc. (SBCCI)


Web site: www.sbcci.org
Email: info@sbcci.org
Address: 900 Montclair Road, Birmingham, AL 35213-1206
Phone: (205) 591-1853, Fax: (205) 591-0775

Software
AutoCAD by AutoDesk
http://www.autodesk.com

Flovent by Flomerics
http://www.flometrics.com

Aperture
http://www.aperture.com

Quote Acknowledgments
Quote from Chapter 2 is from “The Adventure of the Beryl Coronet” by Sir Arthur
Conan Doyle.

Quote from Chapter 3 is from “A Scandal In Bohemia” by Sir Arthur Conan Doyle.

Quote from Chapter 5 is from “The Adventure of the Copper Beeches” by Sir Arthur
Conan Doyle.

Quote from Chapter 6 is from Henry IV, Part II by William Shakespeare.

Quote from Chapter 7 is from the song “Gimme Gimme Shock Treatment” by The
Ramones, from the album Ramones Leave Home, original recording by Tony Bongiovi
and T. Erdelyi, 2001. Reissue Warner Bros. Records Inc. and Rhino Entertainment
Company.

Appendix B Bibliography and References 185


Quote from Chapter 8 is from the song “Hot You’re Cool” by General Public, from
the album All The Rage. Song by General Public and Published by In General Ltd. /
I.R.S. Music Inc.

Quote from Chapter 10 is from the song “Inside Outside” from album Inside Outside
7" by Classix Nouveaux. Song by Sal Solo/Nik Sweeney and produced by Solo/
Sweeney. Copyright of the sound recording is Owned by EMI Records Ltd.

Quote from Chapter 11 is from the song “London Calling” from the album London
Calling by The Clash. Song by J. Strummer and M. Jones. Produced by Guy Stevens
Published by Epic Records/CBS Inc.

Quote from Chapter 12 is by Lenny Henry who plays Gareth Blackstock in Chef!
Written by Peter Tilbury. Directed by John Birkin. Produced by Charlie Hanson. An
APC Production for BBC in association with Crucial Films.

Quote from Chapter 13 is by Nigel Hawthorne who plays Sir Humphrey in Yes,
Minister. Written by Antony Jay and Jonathan Lynn. Produced by Stuart Allen
for BBC.

186 Enterprise Data Center Design and Methodology


Glossary

amps A steady state current that is created by applying one volt across one ohm of
resistance. To calculate amps, divide watts by volts. Watts Volts = Amps.

basic thermal unit or


British thermal unit
(BTU) This could be called either, depending on whom you ask. It is a measure of the
amount of thermal energy required to raise by one degree 16 oz of water. To
calculate BTUs per hour, multiply watts by 3.42. Watts × 3.42 = BTUs per hour.

Bolognese sauce A tomato/meat sauce for use on pasta. Al's Mom's Recipe for “Quick Sauce”
a.k.a. Bolognese sauce, printed with permission of Fran Mello.

Ingredients:

1 lb ground meat (usually beef but could be chicken)


2 Tbs olive oil
2-3 cloves of fresh crushed garlic
2-3 crushed tomatoes or about a cup and half of tomato puree.
Oregano, salt, and pepper to taste.

Braise the meat in the olive oil and garlic. Add the crushed tomatoes or tomato
puree. Cook this mixture over medium heat for as long as it takes your pasta to
cook, once the water is at the boil. Add the oregano, salt, and pepper to taste.

electrostatic discharge
(ESD) The static shock you might give by walking across carpet with wool socks and
touching a metal door knob. While a fairly minor annoyance in most areas of
life, ESD can wreak havoc with electronic components, causing equipment
failure.

heating, ventilation,
and air-conditioning
(HVAC) This generally refers to the air conditioning system in the data center.

plenum From the Latin plenus. A area of a room filled with air such as the space
between the subfloor and the raised floor, used to move cooling air to racks on
the floor.

Glossary 187
point of distribution
(POD) A rack containing network switches, terminal servers, and network cable patch
ports.

power distribution unit


(PDU) An electrical distribution box fed by a 100 Amp three-phase Hubble connector.
This box contains power outlets and circuit breakers.

psychrometry The study of moist air and the changes in its conditions.

quality of service
(QoS) The delivery of a specific amount of network bandwidth. Defined for Ethernet
in the IEEE 802.3q specification.

rack location units


(RLU) A set of specifications (power, cooling, physical space, network connectivity,
rack weight, and logical capacity) used to define a rack of computer equipment
and serve as a measure for determining data center requirements.

relative humidity
(RH) The ratio of how much moisture is in a volume of air, relative to how much
moisture the same volume of air can hold. If you have a 50 percent relative
humidity, the air could hold twice as much moisture as it is currently holding.

reverse engineering The ability to take a completed system and work backwards to figure out how
it was constructed.

U A unit of measure for the sizing of network equipment. 1U is equal to 1.75


inches (44.45 mm) in height. A typical 7-foot rack contains about 6.5 feet of
usable rack space, or 45 U tall (1.75 in. × 45 = 78.75 in.). When you are
calculating how many devices you can fit in a rack, you need to know the
number of Us of each device.

uninterruptible power
supply (UPS) A very large battery capable of sustaining power load for a given amount of
time. If power is fed to it continuously, it can also serve as a power filter.

virtual private network


(VPN) To send data in a secure fashion over a unsecured network through encryption.

volts The difference in electrical potential between two points on a conductive wire
carrying a one ampere constant current. To calculate volts, divide watts by
amps.
(Watts Amps = Volts)

wide area network


(WAN) Special purpose networks to provide connectivity to multiple locations in
different areas.

watts Equal to 1/746 horsepower. To calculate watts, multiply volts times amps.
(Volts × Amps = Watts)

188 Enterprise Data Center Design and Methodology


Index

A positive pressurization, 158


access of Sun devices, 117
through Command Center, 25 under floor pressure, 26
to data center, 57 ventilation, 158
data center security, 148 air pressure, 74–75
using elevators, 58 leaks, 76, 115, 122
for emergency vehicle, 55 loss in, 121
heavy vehicles, 135 reduction in, 74, 121
to loading dock, 135 subfloor differential, 115, 120–121
logical security, 29 tile placement, 75
moving equipment, 58 vapor barriers, 122
physical security, 28 aisles
problem areas, 58 air flow in, 24
between racks, 118, 119 air handlers, 24
restricted, 28 broken rows in, 23
for trucks, 135 limitations, 22
accountants, 8, 17 moving equipment, 23
air conditioning, See HVAC amps, defined, 187
air filters architects, 17
HEPA, 159, 168, 169 architectural firms, 19
HVAC, 106, 159 ASHRAE
air flow, 26 contacting, 183
See also HVAC filters, 159
calculating, 74 publications, 182
contaminants in, 150 Standard 52.1, 159
cooling short cycles, 115 Standard 62, 150
cycle, 24, 114
distribution, 114–120
filtration, 106, 159, 169
graphic example, 107
B
obstructions, 26, 68, 116, 156 bandwidth, 11
outside air, 158 Bardolph, Lord, 63
planning, 105 Basic (British) Thermal Units (BTUs)
defined, 187

Index 189
Blackstock, Gareth, 149 circuit breakers, 83
blueprints, 19 in PDUs, 94
showing redundancies, 27 Clash, The, 139
BMC Patrol, 30 Classix Nouveaux, 133
bonding, 83 cleaning, 169
budget, 8–10 code
amortization, 9 building, 15, 76
build vs. run, 10 earthquake hazards and, 146
working within the, 9 and engineers, 166
building code, See code fire, 76
Building Officials and Code Administrators interpretation, 94
International, Inc. (BOCA), 164 and law, 166
mechanical support system and, 113
NEC, See National Electrical Code
NFPA 70, See National Fire Protection Assoc.
C Power Distribution Units (PDUs), 165
cable trays, 68, 158 and quagmires, 164–165
placement, 69 ramps, lifts and, 72
cabling SRG and, 87
See also wiring toxic hazard, 67
bundling, 128, 130 types, 164
Category 5, 27 wireways and, 70
color coding, 131 co-location, 23
correct lengths, 130 color coding
home runs, 71, 116 cables, 131
labeling, 127, 130, 131 panels, 131
multi-mode fibre, 27 Command Center, 12, 25
network, 27 and contaminants, 153
infrastructure example, 123–124 public relations, 25
PODs to devices, 71 reasons for, 24
from PDUs, 71 condensers, 59
in plenum, 71, 158 connectivity, 27
plenum-rated, 67 administrative network, 128
routing, 67, 71, 130 bandwidth requirements, 41
testing, 127, 132 local availability, 61
tracing, 68 NTS, 127
unique identifiers, 131 PODs, 126
verification, 127 requirements, 124
cameras, See security, video cameras sub-switches, 128
capacities, 20, 73 connectors
See also Rack Location Units (RLUs) dongle, 129
floor load, 41 fibre, 129
introduction to, 34 Hubble, 94
limitations, 21 RJ-45, 129
planning, 43 construction
card readers, 28 criteria, 167–168
Category 5, See cabling isolating activity, 168
centralized air system, 107 materials, 167
cipher locks, 28 in online data center, 168

190 Enterprise Data Center Design and Methodology


contaminants Direct Current (DC), 78
agglomeration of, 155 downtime, 28
air dams, 158 downward flow system, 106
avoiding, 156–161 dry erase markers
cleanings, 156, 160 throwing them, 18
effects of, 155–156 dry pipe sprinklers, 143
electrostatic problems, 155
exposure points, 156
filtration, 154, 159
gas types and limits, 151 E
gaseous, 150–152 earthquakes, See hazards
and human movement, 152 electrical
particulate, 152–154 See also power
and short circuits, 155 design firms, 19, 78
staging area, 136 engineers, 19
and stored items, 153 outlets, 67
in subfloor void, 153, 157 requirements, 78
and thermal failures, 156 Electromagnetic Compatibility (EMC), 96
trash, 160 Electrostatic Discharge (ESD), 96, 103
types and sources, 150–156 defined, 187
contractors, See engineers emergency
cooling dimensions, 40 See also hazards and safety
cooling towers, 59, 113 clear aisle space, 23
cooling, See HVAC disaster response plan, 142
corrosion, 103 fire extinguishers, 144
criteria lighting, 80
construction, 167–168 power disconnect, 91
essential, 10 trained personnel, 140
secondary, 11 vehicle access, 55
criteria, data center, 10–12 water shut-off, 59
engineers
and code, 166
electrical, 19, 67, 87
D HVAC, 19, 108
data center loading dock, 135
comprised of, 7 network, 17
evolution of, 36–37 network cabling, 170
expansion, 31, 113 structural, 74
history, 1–3 environmental support, See HVAC
design equipment
drawings, 19 capacities, 34
keeping your sanity, 5, 18 failures, 27
philosophy, 3 layout planning, 48–49
power distribution system, 77 redundancies, 27
process, 17–21 security, 12
top ten guidelines, 6
using RLUs, 18
design team, 21
device requirements, 35

Index 191
F fire extinguishers, 144
Federal Information Processing Standard (FIPS) FM200, 143
FIPS PUB 94, 88 Halon 1301, 144
Federal Standard 209e, 150 HVAC units, 141, 142
fibre, See cabling manual pull stations, 144
filters, See air filters manual suppression, 144
fire extinguishers, 142, 144 packing materials, 141
fire, See hazards passive supression, 143
fixtures, 12 smoking, 141
floor tiles, See raised floor tiles sprinklers, 143, 144
FM200, 143 suppression systems, 141, 143–144
functional capacity requirements, 43 visual alert, 143
functional requirements, 3 flooding
avoiding, 145–146
natural, 146
site, 22, 52
G gasses, See contaminants
General Public, 99 high winds, 53
generators, See power, generators hurricanes, 53
grounding, 83 leaks
conductor impedance, 85 avoiding, 145
electrode system, 85 from HVAC, 109
noise control, 83 site, 59
sources, 83 lightning, 146
SRG, 86 local problems, 61
guidelines for design, 6 noise, 148
particulate, See contaminants
pollution, 54
security, 147
H temperature extremes, 53
hardware tornados, 53
pre-install check, 168–170 types of, 140
hardware racks, See racks vandalism, 147
hazards, 52–55 vibration, 54
contaminants, 59 winds, 146
corrosives, See contaminants height
disaster response plan, 142 limitations, 22
ear protection, 148 raised floor, 64
earthquakes, 146 hiring pool, 60
seismic restraints, 146 Holmes, Sherlock, 7, 17, 51
site, 22 humidifiers
electromagnetic interference, 54 condensation, 110
EMI and RFI, 96 separate units, 110
ESD, 96 set-points, 112
fire, 53, 141–144 HVAC
barriers, 142 See also air flow
carbon dioxide suppression, 144 air exchange, 100
detection systems, 142 air filters, 106, 159
effects on equipment, 141 centralized air system, 107

192 Enterprise Data Center Design and Methodology


chilled liquid systems, 104 for safety, 140
condensers, 59 unique identifiers, 131
cooling layout planning, 48–49
criteria, 11 leaks
cycle, 114 air pressure, 76, 115, 121, 122
dimensions, 40 avoiding, 145
free space needed for, 40 liquid, 109
patterns, 105 Lenin, Vladimir Ilyich, 33
cooling towers, 59, 113 lifts, 72
defined, 187 limitations
described, 103 in aisles, 22
design firms, 19 designing for capacities, 21
downward flow system, 106 load ratings, 22
dry conditioning systems, 105 odd room shapes, 22
equipment requirements, 37 load specifications, 73–74
fire hazards, 141, 142 load, See weight
humidifiers loading docks, 134–135
contained vs. separate, 110 climate control, 135
lithium chloride used in, 105 durability, 134
locating pipes, 108, 109 trucks, 135
out of service, 122 location, See site
overhead air system, 107 logical access, 29
placement of units, 26, 108–110
reasons for, 100
redundancy, 27
sensor placement, 111 M
set-points, 112 maintenance bypass, 82
temperature changes, 103 master switches, 125
testing, 169 mechanical support system
and climate, 113
cooling towers, 113
leaks, 114
I monitoring, 114
insurance, 15 placement, 113
carriers, 17 mechanical support systems, 113–114
interior designers, 19 modularity, 124
International Building Code (IBC), 164, 165 monitoring system, 111–112
International Conference of Building Officials alarm, 111
(ICBO), 164 historical capability, 111
International Fire Code (IFC), 164, 165 mechanical support system, 114
International Fire Code Institute (IFCI), 165 sensors, 111

L N
labeling, 131 National Electrical Code (NEC), 86, 92, 94, 165
color coding, 132 compliance, 84
outlets and breakers, 169 National Fire Protection Association (NFPA), 84,
patch panels, 131 164

Index 193
NFPA 1, 164, 165 physical capacity, 10
NFPA 70, 83, 84, 85, 91, 92, 165 physical space requirements, 26, 43
NFPA 72E, 142 plenums
NFPA 75, 91, 164, 165 in ceiling, 67, 107, 157
NFPA 780, 90 contaminants in, 157
network defined, 187
administrative, 128 Point Of Distribution (POD), 124, 126
authentication, 29, 170 defined, 187
cabling, 27, 125 verification, 170
infrastructure example, 123–124 power, 11
PODs, 126 See also bonding and grounding
upgrading, 27 amount needed, 79
connectivity, 27 analyses, 97
DNS, 170 backup generators, 81
hierarchy, 125 breakers
room, 126, 127 sharing, 81
routing cables, 68 upgrading, 94
security, 29 cables to racks, 71
network engineers, 17 cabling, breakers to outlets, 71
Network Terminal Servers (NTS), 127 conditioning, 89
Nietzsche, Friedrich, 123 degrading influences, 88
noise cancellation, 148 distribution system
design, 77
installation, 82
placement, 82
O requirements, 78–79
overhead flow system, 107 electromagnetic interference, 90
emergency disconnect, 91
failure rate, 26
for HVAC, 78
P generators, 81
pallet jacks, 72 redundancy, 28
panels, See raised floor tiles harmonic content, 90
patch panels, 125 Hubble connectors, 94
density, 128 input quality, 88
labeling, 131 L6-30R outlets, 93
testing, 132 lightning problems, 90
PDF format, 20 local availability, 61
philosophy, 3 noise control, 83
flexibility, 4 outlets, 93
modularity, 5 under raised floor, 67
sanity, 5 overcurrent protection, 83
scalability, 5 panels, 79
simplicity, 4 PDUs, 94
physical access, 28 redundancy, 26, 27, 79
card readers, 28 requirements, 26
cipher locks, 28 single- and three-phase wiring, 92
restrictions, 28 SRG, 86
video cameras, 29 testing, 169

194 Enterprise Data Center Design and Methodology


UPS, 80 location, 35
voltage spikes, 90 placement, 117, 119
Power Distribution Units (PDUs), 94 raised floor tiles
defined, 187 air flow, 106
meeting code, 95 air pressure, 168
project aluminum, 74
scope, 8 carpeted, 66
viability, 16 composition, 65
psychrometry construction, 65
defined, 187 customizations, 67
cutouts, 121
distribution, 26, 47
graphic placement example, 75
Q introduction to, 65
Quality of Service (QoS) lifters, 66
defined, 187 load specifications, 65
partial, 67
perforated, 75
placement of, 75, 115
R point load, 42
raccoons poor fitting, 121
self-immolating, 84 solid, 75
Rack Location Units (RLUs), 18 types, 41
bandwidth requirements, 41 weight specifications, 41, 65
creating definitions, 44–46 raised floors
criteria, 38–43 air flow, 23, 106, 115
defined, 188 downward flow system, 106
definition naming, 45 graphic example, 68
design phase, 18 height, 64, 106
device requirements, 35 lifts, 72
functional capacity requirements, 43 load and budget, 42
HVAC requirements, 39 point load, 73
in-feeds, determining, 46–47 ramps, 72
introduction to, 35–36 reasons for and against, 23
overview, 12 routing cables, 23
physical space requirements, 43 seismic bracing, 65
power requirements, 39, 78 splitting up weight load, 42
reverse engineering, 36, 47 static load, 73
supersets, 45 stringers, 65
used to determine capacities, 36 structure, 63–72
used to determine number of electrical support grid, 64
outlets, 67 tile placement, 26
weight requirements, 41 total floor load, 41
rack units (U), 126 viability of, 58
defined, 188 weight specifications, 22, 26, 65
racks Ramones, The, 77
air flow patterns, 117 ramps, 58, 72
aisle and breaks, 118 redundancy
heat load, 117 downtime, 28

Index 195
environmental support, 27 Signal Reference Grid (SRG), 86
future planning, 27 recommended practices, 87
HVAC, 27 Simple Network Monitoring Protocol (SNMP), 29,
mechanical support system, 114 111
power, 27 Sir Humphrey, 163
power generators, 28 site, 10
UPS, 28 data center area criteria, 61
utility feeds, 79 expansion, 60
Relative Humidity (RH) geographic criteria, 60
defined, 188 geographic location, 52–55
described, 101 hazards, 52
associated with ESD, 102 hiring pool, 60
remote management, 30 loading dock, 134
restricted access and networking, 10
See also access raised floors, 58
reverse engineering, 36, 47 retrofitting, 56
defined, 188 selection, 56–62
risk management analysts, 17 shipping and receiving, 135
room layout, 37 staging area, 136
storage, 137
structural layout, 21–25
structural limitations, 22
S software
safety Aperture, 49, 185
See also emergency and hazard AutoCAD, 19, 49, 185
air quality, 140 Flovent, 49, 108, 185
fire extinguishers, 141 Verification Test Suites (VTS), 136
at loading dock, 134 Southern Building Code Congress International,
personnel, 140 Inc. (SBCCI), 164
security, 12, 25, 28, 29, 57 space requirements, See physical space
card readers, 28 requirements
cipher locks, 28 spaghetti
Command Center, 25, 29 avoiding, 68, 92, 130
using Command Center, 148 Bolognese sauce recipe, 188
fire prevention, 57 sprinklers, See hazards, fire
minimizing traffic, 57 staging area, 136
motion detectors, 57 videotaping in, 136
network, 29 storage, 137
remote access, 30 contaminants, 153
remote management, 30 documenting process, 137
traps, 147 outsourcing, 137
vandalism, 58, 147 sheds, 137
video cameras, 29, 57, 148 in staging area, 136
windows and doors, 147 Storage Area Network (SAN), 27
seismic activity, See hazards, earthquakes straight jackets
seismic bracing, 65 avoiding them, 18
shipping and receiving, 135 subfloor
accessibility, 135 See also plenums
protection from elements, 135 breaches, 76, 115, 121, 122, 169

196 Enterprise Data Center Design and Methodology


integrity, 169 of network cables, 170
sealants and hardeners, 158 video cameras, See security, video cameras
sharing, 157 Virtual Private Network (VPN), 29
sub-switches, 125, 128 defined, 188
preconfiguring, 129 volts, defined, 188
Sullivan, Louis Henri, 1
Sun Management Center (SunMC), 30
support grid, 64
support systems, 25–28 W
surge suppression, 81 watts, defined, 188
surveillance systems, See video cameras weight
system lift load specifications, 26, 72
availability, 13–15 rack requirements, 41
monitoring, 29 raised floor specifications, 73–74
redundancies, 13 raised floors, See main entry
status, 29 ramp load specifications, 26, 72
wet pipe sprinklers, 144
Wide Area Network (WAN), 27
defined, 188
T wireways, 67
Tacitus, xvii placement, 69
TCP/IP, 27 wiring
temperature See also cabling
monitoring, 111–112 future planning, 79
set-points, 112 NEC, 92
tiles, See raised floor tiles routing, 71
trucks, 135 single- or three-phase, 93

U
Uninterruptible Power Supply (UPS), 80, 81
defined, 188
emergency disconnect, 91
redundancy, 28
sizing, 80
voltage spikes, 90
utilities
feeds, 79
local availability of, 55

V
vapor barriers, 112, 122, 169
ventilation, See air flow
verification
of cables and ports, 132
of equipment, 136

Index 197
198 Enterprise Data Center Design and Methodology