CONFLICT MANAGEMENT STYLE QUESTIONNAIRE

Please read each statement given below and () in the box to indicate your opinion. SD for strongly disagree with the statement. D for disagree with the statement. N for agree and half disagree with the statement. A for agree with the statement. SA for strongly agree with the statement. SA 1. Conflict is inevitable in an organization and nothing can be done about it. 2. 3. The best strategy is to avoid conflict. A N D SD

Conflict is like a problem; we have to find the causes and take steps to find solutions. Conflict can be solved only if one shows one's strength to the other party. In a conflict situation both the parties have to give up something in order to reach a solution.

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A third party should be asked to give a solution to the conflict.

It is better to give concessions to the opposite party to win its confidence. The best way to deal with conflict is to withdraw from the scene for sometime.

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It is better to lie low and live with conflict. In a conflict situation, one party should leave to avert unpleasantness.

Conflict management needs an involved process of joint exploration for solution(s).

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In most conflicts one should fight for the solution. Compromise is the best strategy of managing a conflict.

When two parties are deeply involved in a conflict, arbitration by an acceptable outside party may be very helpful. Accepting a few demands of the opponent group may help in resolving the conflict. If one waits for sometime and does not attempt to solve the problems,

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the conflict will get defused and resolve in due course of time. 17. It is foolish to be bothered by a conflict: it is there and we must live with it. 18. If a group interacts with other groups only on the necessary and limited dimensions, conflicts can be managed. 19. Conflict can be solved if the conflicting parties understand each other, and jointly search alternative solutions. 20. The more powerful you are, the more effectively you can resolve he conflicts. 21. If conflicting parties accept a part of each other's demands, conflicts can be resolved. 22. Difficult conflicts can be solved by an impartial arbitrator acceptable to both the conflicting parties. 23. It is better to buy peace for sometime even by acceding to some demands of the conflicting group, so that conflicts can be effectively resolved. 24. Waiting for sometime to let the emotions subside helps in solving the major problems.