E-MAIL WRITING

MAKING REFERENCE RE your last mail/With reference/regard to your mail..(2 August). Dear Mr/Ms. Zamora. I attach the report you asked for. Its in Word format. Hi Ernesto I got that mail you sent yesterday. EXPLAINING THE REASON FOR WRITING

I am writing to enquire about... (your latest product range). Im writing in connection with... Dear Ms Vias. This is just to inform you that (we are moving office) Hi John just a quick mail to confirm... (the details of our recent discussion). REQUESTING

Please... (send confirmation of this booking). Can/ Could you send me a copy of this months Medical Journal? Please deal with this matter urgently.
ATTACHMENTS

Ive attached... (a copy of the report)./Heres the copy of......(the report) Please find attached the report. Could you let me know what you think? Can you check the attachment and get back to me ASAP/give me your opinion?
CHANGE OF ADDRESS

Just to let you know that our new e-mail address is.....@forwardeconomics.com As of 5 August our new address will be...
APOLOGIZING AND GIVING EXCUSES

I am sorry... (about the delay). Sorry for the delay. My server was down./ Ive been out of the office all week.
AGREEING TO REQUESTS

Friday suits me fine. Monday afternoon is perfect... (for me to attend the seminar).
GIVING GOOD NEWS

Hi Mary/Dear Ms Patricio. I am pleased to inform you that (your application has been approved).
GIVING BAD NEWS

I am afraid... (the trip has been delayed). Unfortunately... (the hotel is fully booked). Sorry, I cant make the presentation tomorrow.
EXPLAINING REASONS

This is because of../. due to... /on account of (an urgent meeting on Thursday)
CLOSING REMARKS

Please contact us again if... (we can help in any way). Let me know if... (you require any further information). If theres anything else, just let us know. Thanks for your help. I appreciate it. I expect a reply from you tomorrow at the latest. Please get back to me ASAP. Give my regards to... (Mr Fabregas) ./ Say hello to Sonia for me REFERRING TO FUTURE CONTACT

See you on Friday. Looking forward to... (seeing you soon). I hope we can meet up soon.
TECHNICAL PROBLEMS The attachment is missing. Can you send it again, please? Your mail is encoded. Can you send it again in another format? Hi John. I couldnt open that document you sent. Can you send it again? Hi John. Im afraid I still cant read it. Can you try a different format? Your server returned my mail twice yesterday. CONDOLENCES I was so sorry to hear about/of the death of your (father etc) Please accept my deepest sympathies on the death of your father.

CONGRATULATIONS/SPECIAL OCCASIONS Congratulations on the birth of your baby/ your promotion Congratulations on winning the lottery/ being promoted. Just wishing you a happy Christmas/ Easter/ Chanukah/ Ramadan etc. Have a nice holiday and enjoy your break.