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Operations Management
Layout Strategy Chapter 9
large bulky projects such as ships and buildings deals with low-volume, high-variety production (job shop, intermittent production) positions workers, their equipment, and spaces/offices to provide for movement of information
Process-oriented layout
allocates shelf space and responds to customer behavior addresses trade-offs between space and material handling seeks the best personnel and machine use in repetitive or continuous production
Warehouse layout
Office layout
Product-oriented layout
Process-Oriented Layout
Design places departments with large flows of material or people together Department areas having similar processes located in close proximity
50
100 30
0 50 20
0 10 0 50
20 0 100 0 0
60
50
where n = total number of work centers or departments i, j = individual departments X ij = number of loads moved from department i to department j C ij = cost to move a load between department i and department j
30
20
50
4
10 50
5
20
100
Possible Layout 2
Room 1 Painting Department (2) Receiving Department (4) Room 4 Room 2 Assembly Department (1) Shipping Department (5) Room 5 60 Room 2 Machine Shop Department (3) Testing Department (6) Room 6 40
50 (50)
30 (30)
20 (40)
50
4
(50)
10 50
5
20
100 (100)
(40)
6
(10)
(50)
50
100
50
10
4
20
20
100
50
Tool Room
Work Cell
Office Layout
Design positions people, equipment, & offices for maximum information flow Arranged by process or product
Finance Manager
Accounting
Fin. Acct.
Examples
Brand X
Relationship Chart
1 President 2 Costing A 3 Engineering O 4 Presidents Secretary I
1
O
2
U
3
A
A I
A=absolute necessary; E-especially important; I = Important; O=ordinary important; U = Unimportant; X=Not desirable
I U I O O A E U O X E E U U A O O U I O X U A E E
E I O U X
Retail/Service Layout
Design maximizes product exposure to customers Decision variables
Store Layout
Warehouse Layout
Design balances space (cube) utilization & handling cost Similar to process layout Items moved between dock & various storage areas
Cross Docking
Transferring goods
from incoming trucks at receiving docks to outgoing trucks at shipping docks
InIncoming
Outgoing
Zones
Order Picker
Avoids placing goods into storage Requires suppliers provide effective addressing (bar codes) and packaging that provides for rapid transhipment
Product-Oriented Layout
Facility organized around product Design minimizes line imbalance
Repetitive Layout
1
Station
Work Station
Work Station
5
Belt Conveyor
Task A B C D E F G H I
performance time
C B D A E H F G I
C
4
5 3
F
11
D
12
Efficiency =
C
4
5 3
10 Min.
F
11
F
11
D
12
D
12
Efficiency =( task times)/(actual number of work stations*assigned cycle time) =66/(6 stations*12 minutes)=91.7%
10
A
11
B
3
F
7
G
4
D
3
I
12
E
11
H